# Best Medical Practice Management Software for Medium-Sized Businesses

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Products classified in the overall Medical Practice Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Medical Practice Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2&#39;s buying advisors to find the right solutions within the Medium-Sized Business Medical Practice Management category.

In addition to qualifying for inclusion in the Medical Practice Management Software category, to qualify for inclusion in the Medium-Sized Business Medical Practice Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.





## Top Medical Practice Management Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5.0 (361 reviews) | Specialty-specific EMR with integrated practice management | "[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)" |
| 2 | [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) | 4.7/5.0 (311 reviews) | Paperless clinical workflows with automated patient communication | "[An All-in-One Platform That Continues to Improve Our Practice](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)" |
| 3 | [splose](https://www.g2.com/products/splose/reviews) | 4.7/5.0 (258 reviews) | NDIS-native allied health practice workflows | "[Easy to Use, Fast Updates, Great Value for Small Business](https://www.g2.com/survey_responses/splose-review-13067267)" |
| 4 | [Carepatron](https://www.g2.com/products/carepatron/reviews) | 4.5/5.0 (548 reviews) | Solo practice EHR with AI documentation | "[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)" |
| 5 | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5.0 (896 reviews) | Unified inpatient-outpatient EHR with interoperability | "[Epic Review](https://www.g2.com/survey_responses/epic-review-11757496)" |
| 6 | [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) | 4.7/5.0 (294 reviews) | Allied health scheduling with Medicare rebate automation | "[All-In-One Platform with Room for Improvement](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)" |
| 7 | [Practice Better](https://www.g2.com/products/practice-better/reviews) | 4.7/5.0 (297 reviews) | Hybrid telehealth practices with client programs | "[Exceeded Expectations: Intake Forms to Invoices, It Handles It All](https://www.g2.com/survey_responses/practice-better-review-12937619)" |
| 8 | [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) | 3.7/5.0 (158 reviews) | High-volume practices with customizable clinical workflows | "[Versatile EHR for Clinical Operations, Care Coordination, and Population Health](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)" |
| 9 | [InSync by Qualifacts](https://www.g2.com/products/insync-by-qualifacts/reviews) | 4.1/5.0 (18 reviews) | — | "[InSync-More Than Expected](https://www.g2.com/survey_responses/insync-by-qualifacts-review-4404336)" |
| 10 | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5.0 (255 reviews) | Integrated billing and EHR for small practices | "[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)" |


## G2 Grid® for Medical Practice Management Software
![G2 Grid® for Medical Practice Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/medical-practice-management/grids.png?focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=1820&focus%5B%5D=163602&focus%5B%5D=1203106&focus%5B%5D=1829&focus%5B%5D=47209&focus%5B%5D=69244)
Highlighted products: ModMed, eClinicalWorks, Epic, splose, Prompt Health, Cerner, medent, and Luma Health.
Underlying data: [Grid® JSON](https://www.g2.com/categories/medical-practice-management/grids.json?focus%5B%5D=modmed&amp;focus%5B%5D=eclinicalworks&amp;focus%5B%5D=epic&amp;focus%5B%5D=splose&amp;focus%5B%5D=prompt-health&amp;focus%5B%5D=cerner&amp;focus%5B%5D=medent&amp;focus%5B%5D=luma-health&amp;segment=mid-market)


## How Many Medical Practice Management Software Products Does G2 Track?
**Total Products under this Category:** 603

### Category Stats (Jul 2026)
- **Average Rating**: 4.17/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: WriteUpp (+0.35%) - Among all products in this category, WriteUpp recorded the largest rating increase compared to last month
*Last updated: July 15, 2026*


## How Does G2 Rank Medical Practice Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 6,400+ Authentic Reviews
- 603+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

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---

## What Are the Top-Rated Medical Practice Management Software Products in 2026?
### 1. [ModMed](https://www.g2.com/products/modmed/reviews)
At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes.


**Average Rating:** 4.5/5.0
**Total Reviews:** 361
**How Do G2 Users Rate ModMed?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Administrative Processes:** 9.0/10 (Category avg: 8.4/10)
- **Back Office Processes:** 8.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.9/10 (Category avg: 8.5/10)

**Who Is the Company Behind ModMed?**

- **Seller:** [ModMed](https://www.g2.com/sellers/modmed)
- **Company Website:** https://www.modmed.com/
- **Year Founded:** 2010
- **HQ Location:** Boca Raton, Florida
- **Twitter:** @modmed (4,166 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1133049/ (2,323 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Practice Manager, Medical Assistant
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 45% Small-Business, 28% Mid-Market


#### What Are ModMed's Pros and Cons?

**Pros:**

- Ease of Use (195 reviews)
- Efficiency (129 reviews)
- Workflow Efficiency (71 reviews)
- Product Satisfaction (61 reviews)
- Setup Ease (58 reviews)

**Cons:**

- Missing Features (36 reviews)
- Poor Customer Support (30 reviews)
- Limited Features (28 reviews)
- Poor System Functionality (27 reviews)
- Difficult Setup (24 reviews)


### What Do G2 Reviewers Say About ModMed?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find ModMed&#39;s **ease of use** invaluable, facilitating seamless integration of EMR, billing, and patient engagement.
- Users value ModMed&#39;s **efficiency in consolidating essential tasks** into one system, enhancing workflow in dermatology practices.
- Users value the **workflow efficiency** of ModMed, achieving streamlined operations and enhanced patient care effortlessly.
- Users are impressed by the **user-friendly EMR system** and outstanding support from the ModMed team.
- Users find **ModMed&#39;s setup ease** essential for a smooth transition, minimizing downtime and enhancing daily operations.

**Cons:**

- Users find the **missing integration features** of ModMed frustrating, impacting their workflow and patient care.
- Users express frustration over **poor customer support** , struggling to resolve issues effectively and find timely assistance.
- Users find **limited integration capabilities** in ModMed, wishing for more advanced features like the Fitzpatrick skin scale.
- Users find the **poor system functionality** frustrating, with limited data entry and slow program updates affecting workflow.
- Users find the **difficult setup** of ModMed overwhelming, complicating onboarding and leading to frustrating transitions from other systems.

#### What Are Recent G2 Reviews of ModMed?

**"[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)"**

**Rating:** 4.5/5.0 stars
*— Alisha J.*

[Read full review](https://www.g2.com/survey_responses/modmed-review-12939506)

---

**"[All-in-One ModMed Platform That Streamlines Check-In and Saves Time](https://www.g2.com/survey_responses/modmed-review-12914418)"**

**Rating:** 5.0/5.0 stars
*— Berenice A.*

[Read full review](https://www.g2.com/survey_responses/modmed-review-12914418)

---


#### What Are G2 Users Discussing About ModMed?

- [What do you like most about ModMed for healthcare management, and what would you suggest improving?](https://www.g2.com/discussions/what-do-you-like-most-about-modmed-for-healthcare-management-and-what-would-you-suggest-improving)
- [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment
- [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment
- [What is EMA software?](https://www.g2.com/discussions/what-is-ema-software)
- [What is EMA modernizing medicine?](https://www.g2.com/discussions/what-is-ema-modernizing-medicine)

### 2. [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)
eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the healthcare industry since 1999, with over 180,000 physicians and more than one million medical professionals using their solutions. eCW EMR is a comprehensive, secure, scalable, intelligent cloud solution that allows providers to access their data from anywhere at any time. It features cutting-edge technology that help you develop processes and strategies to improve office efficiencies. These “AI assistants” include PRISMA, a health information search engine that brings together patient records from a variety of healthcare systems; Scribe, an automated documentation tool that saves time and enhances accuracy; and Eva, a virtual assistant that gives providers access to patient histories, health records, and scheduling at the point of care. These features streamline workflows and automate administrative tasks so providers can focus more on patient care. eCW RCM and billing services allow healthcare providers to streamline billing processes and improve their bottom line. Whether providers manage their billing in-house or outsource it to eCW, they can be assured of high-quality services and achieve up to a 98% or higher first-pass acceptance rate. The in-office billing solutions provide increased control over the billing process, improved accuracy and efficiency, and reduced costs associated with outsourcing. Providers can also automate their billing solutions using bots, which can help reduce administrative burdens and improve accuracy. For providers who prefer to outsource their billing, eCW services provide experienced billing professionals who use the latest technology and best practices to ensure timely and accurate billing while providing comprehensive reporting and analytics to help providers manage their revenue cycle. eCW offers patient engagement tools that benefit front office staff and healthcare providers. For front office staff, online check-in and online appointment booking tools can significantly reduce administrative burdens and improve patient satisfaction. For healthcare providers, tools such as Patient Portal, Messenger, healow Pay, and telehealth can improve care coordination, enhance the patient experience, and provide virtual care options. With the rise of Value-Based Care, the healthcare industry has shifted its focus from quantity to quality of care. Providers are now incentivized to deliver high-quality care that produces positive patient outcomes rather than focusing on more services. This shift has also created new challenges, particularly in care coordination, coding, and population health management. eCW bridges these gaps by offering tools including HEDIS, Chronic Care Management, Transition Care Management, Care Plan Oversight, and Remote Patient Monitoring, enabling providers to better manage patient populations, and improve care coordination. These tools help providers deliver high-quality care that meets the needs of both patients, providers, and payers, positioning them for success in the Value-Based Care landscape. eCW offers a comprehensive suite of healthcare IT solutions that help providers deliver high-quality care while improving practice efficiency and revenue cycle management.


**Average Rating:** 3.7/5.0
**Total Reviews:** 158
**How Do G2 Users Rate eClinicalWorks?**

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.1/10 (Category avg: 8.4/10)
- **Back Office Processes:** 8.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.1/10 (Category avg: 8.5/10)

**Who Is the Company Behind eClinicalWorks?**

- **Seller:** [eClinicalWorks](https://www.g2.com/sellers/eclinicalworks)
- **Year Founded:** 1999
- **HQ Location:** Westborough, MA
- **Twitter:** @eClinicalWorks (21,008 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/21867/ (5,417 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Medical Assistant
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 52% Small-Business, 32% Mid-Market


#### What Are eClinicalWorks's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- User Interface (2 reviews)
- Accessibility (1 reviews)
- Appointment Scheduling (1 reviews)
- Booking Ease (1 reviews)

**Cons:**

- Slow Loading (2 reviews)
- Slow Performance (2 reviews)
- System Instability (2 reviews)
- Technical Issues (2 reviews)
- Login Issues (1 reviews)


### What Do G2 Reviewers Say About eClinicalWorks?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of eClinicalWorks, making it a preferred choice for small businesses.
- Users appreciate the **easy-to-use interface** of eClinicalWorks, enhancing workflow and focus through effective features and design.
- Users appreciate the **easy accessibility** of eClinicalWorks, making it ideal for small businesses and enhancing focus.
- Users praise eClinicalWorks for its **efficient appointment scheduling** , keeping patient documents organized and up to date.
- Users praise the **booking ease** of eClinicalWorks, streamlining appointments and maintaining up-to-date documents effortlessly.

**Cons:**

- Users experience **slow loading** times with eClinicalWorks, affecting multitasking and overall efficiency during use.
- Users experience **slow performance** with eClinicalWorks, facing lag and unnecessary delays during multitasking and updates.
- Users frequently experience **system instability** with eClinicalWorks, facing lags, crashes, and frustrating wait times.
- Users often face **technical issues** with eClinicalWorks, including lagging, automatic logouts, and inefficient updates.
- Users experience frequent **login issues** with automatic logouts and lag, leading to frustrating delays in access.

#### What Are Recent G2 Reviews of eClinicalWorks?

**"[Versatile EHR for Clinical Operations, Care Coordination, and Population Health](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)"**

**Rating:** 4.5/5.0 stars
*— Reneisha H.*

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)

---

**"[Comprehensive EHR Solution, Streamlines Workflows Efficiently](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)"**

**Rating:** 4.5/5.0 stars
*— Akash C.*

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)

---


#### What Are G2 Users Discussing About eClinicalWorks?

- [What is eClinicalWorks used for?](https://www.g2.com/discussions/what-is-eclinicalworks-used-for)

### 3. [Epic](https://www.g2.com/products/epic/reviews)
Founded in a basement in 1979, Epic develops software to help people get well, help people stay well, and help future generations be healthier.


**Average Rating:** 4.2/5.0
**Total Reviews:** 896
**How Do G2 Users Rate Epic?**

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.6/10 (Category avg: 8.4/10)
- **Back Office Processes:** 8.6/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.8/10 (Category avg: 8.5/10)

**Who Is the Company Behind Epic?**

- **Seller:** [Epic Systems](https://www.g2.com/sellers/epic-systems-750cb0d2-609a-45fe-a972-9ac8cf80bc1a)
- **Year Founded:** 1979
- **HQ Location:** Verona, WI
- **LinkedIn® Page:** https://www.linkedin.com/company/163658/ (17,254 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Registered Nurse, RN
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 77% Enterprise, 17% Mid-Market


#### What Are Epic's Pros and Cons?

**Pros:**

- Data Security (3 reviews)
- Ease of Use (3 reviews)
- Patient Care (3 reviews)
- Easy Access (2 reviews)
- Communication (1 reviews)

**Cons:**

- Interface Issues (2 reviews)
- Learning Curve (2 reviews)
- Not User-Friendly (2 reviews)
- Slow Performance (2 reviews)
- Confusing Features (1 reviews)


### What Do G2 Reviewers Say About Epic?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **robust data security** of Epic, ensuring compliance and protecting sensitive health information effectively.
- Users appreciate the **ease of use** of Epic, finding it intuitive and accessible for healthcare professionals and patients.
- Users value the **intuitive patient care features** of Epic, which enhance engagement and streamline workflows effectively.
- Users value the **easy access** of Epic, which enhances patient care and streamlines workflows effectively.
- Users value the **excellent communication** features of Epic, enhancing patient engagement through the MyChart portal.

**Cons:**

- Users struggle with the **overwhelming and unintuitive interface** , particularly hindering new staff and causing frustration.
- Users face a **steep learning curve** with Epic due to its overwhelming interface and report-building complexities.
- Users find the **interface overwhelming and unintuitive** , requiring significant training and leading to frustration.
- Users report **slow performance** during high-volume usage, leading to frustrating freezes and inefficiencies in their workflow.
- Users find the **confusing features** of Epic lead to a frustrating and outdated interface experience.

#### What Are Recent G2 Reviews of Epic?

**"[Epic Review](https://www.g2.com/survey_responses/epic-review-11757496)"**

**Rating:** 4.0/5.0 stars
*— Chardae A.*

[Read full review](https://www.g2.com/survey_responses/epic-review-11757496)

---

**"[Comprehensive EMR system with powerful integration but steep learning curve](https://www.g2.com/survey_responses/epic-review-11760444)"**

**Rating:** 5.0/5.0 stars
*— Dr A.*

[Read full review](https://www.g2.com/survey_responses/epic-review-11760444)

---


#### What Are G2 Users Discussing About Epic?

- [How expensive is Epic EMR?](https://www.g2.com/discussions/how-expensive-is-epic-emr)
- [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) - 1 comment
- [What is epic charting system?](https://www.g2.com/discussions/what-is-epic-charting-system)
- [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) - 2 comments

### 4. [splose](https://www.g2.com/products/splose/reviews)
splose is the most powerful AI practice management software, hands down. Bringing together the industry’s handiest tools in the one platform, splose offers smart, reliable solutions and an effortless user experience. By harnessing the power of automation and AI splose puts thousands of hours back into the hands of healthcare providers around the globe every day, empowering them to focus on what’s important - caring for people.


**Average Rating:** 4.7/5.0
**Total Reviews:** 258
**How Do G2 Users Rate splose?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 9.1/10 (Category avg: 8.4/10)
- **Back Office Processes:** 9.1/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind splose?**

- **Seller:** [splose](https://www.g2.com/sellers/splose)
- **Company Website:** https://splose.com/
- **Year Founded:** 2016
- **HQ Location:** Adelaide, AU
- **Twitter:** @splose (678 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/splose/ (80 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Director, Occupational Therapist
- **Top Industries:** Health, Wellness and Fitness, Hospital &amp; Health Care
- **Company Size:** 92% Small-Business, 6% Mid-Market


#### What Are splose's Pros and Cons?

**Pros:**

- Ease of Use (38 reviews)
- Helpful (22 reviews)
- Invoicing (14 reviews)
- Customer Support (12 reviews)
- Intuitive (11 reviews)

**Cons:**

- Missing Features (5 reviews)
- Appointment Management (4 reviews)
- Expensive (4 reviews)
- Integration Issues (4 reviews)
- Invoicing Issues (4 reviews)


### What Do G2 Reviewers Say About splose?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Splose to be **very easy to use** , appreciating its seamless integration and responsive support options.
- Users find the **helpful support** and automations of Splose invaluable for efficient practice management and time savings.
- Users appreciate the **efficient invoicing features** of Splose, streamlining client billing and payment tracking.
- Users praise Splose for its **responsive customer support** , enhancing ease of use and effective practice management.
- Users value the **intuitive interface** of Splose, enhancing practice management and simplifying daily tasks.

**Cons:**

- Users find the **missing features** of Splose significantly hinder effective client management and tracking progress.
- Users find that Splose can be **slow to save notes and prone to crashes** , impacting their appointment management experience.
- Users find Splose to be **expensive** , especially for those not utilizing its advanced features like AI.
- Users face **integration issues** with Xero and other tools, complicating usability and increasing expenses.
- Users struggle with **invoicing issues** in Splose, citing difficulties with integration and inconsistencies in invoice data.

#### What Are Recent G2 Reviews of splose?

**"[Easy to Use, Fast Updates, Great Value for Small Business](https://www.g2.com/survey_responses/splose-review-13067267)"**

**Rating:** 5.0/5.0 stars
*— Kyrene R.*

[Read full review](https://www.g2.com/survey_responses/splose-review-13067267)

---

**"[Intuitive, Evolving Platform That’s Improved Our Practice Workflows](https://www.g2.com/survey_responses/splose-review-13082578)"**

**Rating:** 4.0/5.0 stars
*— Alice J.*

[Read full review](https://www.g2.com/survey_responses/splose-review-13082578)

---


#### What Are G2 Users Discussing About splose?

- [What needs improvement with Splose to better meet your healthcare practice management needs?](https://www.g2.com/discussions/what-needs-improvement-with-splose-to-better-meet-your-healthcare-practice-management-needs)
- [What is Splose used for?](https://www.g2.com/discussions/what-is-splose-used-for)

### 5. [Prompt Health](https://www.g2.com/products/prompt-health/reviews)
More than an EMR. Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between. Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician. 35% lower provider attrition. AI built on 9 years of clean, rehab-specific data across 100M+ visits and proven in real PT, OT, SLP, and chiropractic practices. Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one platform. No disconnected systems. No duplicate data entry. A clearer picture of how your practice is performing and a team invested in helping you grow. Core capabilities: • EMR + practice management: Documentation, scheduling, billing, and compliance in one platform, built for PT, OT, SLP, pediatrics, and chiropractic practices. • AI documentation assistance: 92% of notes completed during work hours. Clinicians finish faster and leave on time. • Coding intelligence: Real-time coding support that increases functional CPT usage and recaptures revenue practices are currently leaving behind. • Patient engagement: Digital intake, automated reminders, and outcomes tracking keep schedules full and patients coming back. • Analytics: Real-time reporting across productivity, revenue, and documentation compliance for single-location clinics and multi-site organizations. Proven results driving thousands of practices to Prompt: • 15-20 more visits per provider per month after switching from legacy systems. • +18-20 point improvement in CPT coding accuracy. • $32K in additional annual revenue per clinician. • 92% of documentation completed during work hours. 1 full day cut from note sign-off time. • 35% lower provider attrition. 45% fewer notes completed after hours. We are more than an EMR. We are the team behind your team: a clinician, a biller, an analyst, and a success rep assigned to your practice. Career Connection. 75+ university partnerships. Capitol Hill advocacy. Free business reviews. Because your success is how we grow. Other practices are getting squeezed by falling reimbursements and tightening compliance. Prompt practices are growing. That’s the difference.


**Average Rating:** 4.9/5.0
**Total Reviews:** 80
**How Do G2 Users Rate Prompt Health?**

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.5/10)

**Who Is the Company Behind Prompt Health?**

- **Seller:** [Prompt Therapy Solutions](https://www.g2.com/sellers/prompt-therapy-solutions)
- **Company Website:** https://www.prompthealth.com/
- **Year Founded:** 2017
- **HQ Location:** Hoboken, New Jersey
- **LinkedIn® Page:** https://www.linkedin.com/company/promptemr/ (344 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Health, Wellness and Fitness, Hospital &amp; Health Care
- **Company Size:** 64% Small-Business, 36% Mid-Market



#### What Are Recent G2 Reviews of Prompt Health?

**"[Revolutionizes Clinic Efficiency for Therapists, Patients, Administrators, Billing, and Owners](https://www.g2.com/survey_responses/prompt-health-review-12002452)"**

**Rating:** 5.0/5.0 stars
*— Whitney T.*

[Read full review](https://www.g2.com/survey_responses/prompt-health-review-12002452)

---

**"[All-in-One Clinic Management with Reliable Performance](https://www.g2.com/survey_responses/prompt-health-review-12052003)"**

**Rating:** 5.0/5.0 stars
*— Kathy D.*

[Read full review](https://www.g2.com/survey_responses/prompt-health-review-12052003)

---



### 6. [Cerner](https://www.g2.com/products/cerner/reviews)
Cerner&#39;s Practice Management solution is a comprehensive system designed to streamline administrative and financial operations within healthcare practices. It integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. The system offers robust scheduling capabilities, allowing for efficient appointment management and resource allocation. It includes billing and revenue cycle management tools to optimize financial performance and ensure accurate claims processing. Additionally, the solution provides reporting and analytics features, offering insights into practice performance and aiding in informed decision-making. By automating routine tasks and reducing administrative burdens, Cerner&#39;s Practice Management solution enables healthcare providers to focus more on patient care, ultimately enhancing the overall patient experience.


**Average Rating:** 3.5/5.0
**Total Reviews:** 224
**How Do G2 Users Rate Cerner?**

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.5/10)
- **Administrative Processes:** 7.5/10 (Category avg: 8.4/10)
- **Back Office Processes:** 7.8/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 7.5/10 (Category avg: 8.5/10)

**Who Is the Company Behind Cerner?**

- **Seller:** [Cerner](https://www.g2.com/sellers/cerner)
- **Year Founded:** 1979
- **HQ Location:** Kansas City, MO
- **LinkedIn® Page:** https://www.linkedin.com/company/2812/ (11,348 employees on LinkedIn®)
- **Ownership:** VIE - Vienna Stock Exchange
- **Total Revenue (USD mm):** $5,505

**Who Uses This Product?**
- **Who Uses This:** Registered Nurse, RN
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 72% Enterprise, 24% Mid-Market


#### What Are Cerner's Pros and Cons?

**Pros:**

- Charting (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Slow Performance (1 reviews)


### What Do G2 Reviewers Say About Cerner?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** in Cerner, appreciating clear labels and the ability to save materials effectively.
- Users appreciate the **ease of use** of Cerner, thanks to clear labeling and efficient charting features.

**Cons:**

- Users often experience **slow performance** with Cerner, leading to frustration during critical tasks.

#### What Are Recent G2 Reviews of Cerner?

**"[Great software for a mental health setting.](https://www.g2.com/survey_responses/cerner-review-11100103)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Mental Health Care*

[Read full review](https://www.g2.com/survey_responses/cerner-review-11100103)

---

**"[Comprehensive, feature-rich EHR](https://www.g2.com/survey_responses/cerner-review-12481792)"**

**Rating:** 4.0/5.0 stars
*— Ritesh S.*

[Read full review](https://www.g2.com/survey_responses/cerner-review-12481792)

---


#### What Are G2 Users Discussing About Cerner?

- [What is Cerner used for?](https://www.g2.com/discussions/what-is-cerner-used-for)

### 7. [medent](https://www.g2.com/products/medent/reviews)
Better connections start with medent. At medent, our mission is to support value-based care. We offer an “All-In-One” EMR/EHR, Patient Portal &amp; Practice Management system that integrates with industry leading AI to provide a high-level of interoperability and automation. Trusted in the industry for more than 50 years, medent boasts highly customizable tools and flexible workflows that ensure patients are getting the right care at the right time. Schedule your free demonstration to see why 97% of our business comes from satisfied customer referrals!


**Average Rating:** 4.8/5.0
**Total Reviews:** 25
**How Do G2 Users Rate medent?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.9/10 (Category avg: 8.4/10)
- **Back Office Processes:** 8.8/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind medent?**

- **Seller:** [medent](https://www.g2.com/sellers/medent)
- **Company Website:** https://www.medent.com/
- **Year Founded:** 1968
- **HQ Location:** Auburn, New York
- **LinkedIn® Page:** https://www.linkedin.com/company/medentemr/ (119 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 44% Small-Business, 44% Mid-Market


#### What Are medent's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Customer Support (3 reviews)
- Customizability (3 reviews)
- Customization (2 reviews)
- Helpful (2 reviews)

**Cons:**

- Interface Issues (2 reviews)
- Complex Interface (1 reviews)
- Difficult Navigation (1 reviews)
- Integration Issues (1 reviews)
- Missing Features (1 reviews)


### What Do G2 Reviewers Say About medent?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Medent, finding it straightforward and quick to learn.
- Users praise the **fantastic customer support** of Medent for being helpful, friendly, and responsive to feedback.
- Users value the **extensive customizability** of Medent, tailoring it effectively to their specific needs and preferences.
- Users find **Medent&#39;s customization options** excellent, tailoring the system intuitively to various user preferences and departmental needs.
- Users appreciate the **user-friendly interface** of Medent, finding it easy to learn and navigate quickly.

**Cons:**

- Users find the **interface issues** frustrating, noting excessive clicking and lack of quick access to essential menus.
- Users find the **complex interface** challenging to navigate, prolonging integration and troubleshooting processes.
- Users find the **difficult navigation** frustrating, with too much clicking required to return to the main menu.
- Users find **integration issues** problematic, wishing for better support tools like a ticketing system for troubleshooting.
- Users find the lack of a **ticketing system** in Medent to be a significant drawback for managing open tickets.

#### What Are Recent G2 Reviews of medent?

**"[An easy to use, intuitive EHR system with excellent customer service support.](https://www.g2.com/survey_responses/medent-review-11208439)"**

**Rating:** 5.0/5.0 stars
*— Scott Shaver O.*

[Read full review](https://www.g2.com/survey_responses/medent-review-11208439)

---

**"[Highly recommend medent!](https://www.g2.com/survey_responses/medent-review-5073979)"**

**Rating:** 5.0/5.0 stars
*— Erica M.*

[Read full review](https://www.g2.com/survey_responses/medent-review-5073979)

---


#### What Are G2 Users Discussing About medent?

- [Is Medent cloud based?](https://www.g2.com/discussions/is-medent-cloud-based) - 1 comment
- [How does Medent Mobile work?](https://www.g2.com/discussions/how-does-medent-mobile-work) - 1 comment
- [Does MEDENT have an app?](https://www.g2.com/discussions/does-medent-have-an-app) - 1 comment
- [What is Medent software?](https://www.g2.com/discussions/what-is-medent-software) - 1 comment

### 8. [Luma Health](https://www.g2.com/products/luma-health/reviews)
Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.


**Average Rating:** 4.8/5.0
**Total Reviews:** 81
**How Do G2 Users Rate Luma Health?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.5/10)
- **Administrative Processes:** 9.3/10 (Category avg: 8.4/10)
- **Back Office Processes:** 9.1/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Luma Health?**

- **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health)
- **Year Founded:** 2015
- **HQ Location:** San Mateo, California
- **Twitter:** @lumahealthhq (686 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6403362/ (198 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 57% Mid-Market, 38% Small-Business


#### What Are Luma Health's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Communication (1 reviews)
- Comprehensive Features (1 reviews)
- Customer Communication (1 reviews)
- Customer Support (1 reviews)

**Cons:**

- Complex Interface (1 reviews)
- Data Management (1 reviews)
- Incomplete Data (1 reviews)
- Not User-Friendly (1 reviews)
- System Complexity (1 reviews)


### What Do G2 Reviewers Say About Luma Health?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **automation features** of Luma Health, enhancing patient engagement while reducing workload for healthcare teams.
- Users value the **easy communication** with patients, allowing for seamless texts and responses.
- Users value the **comprehensive features** of Luma Health for enhancing patient engagement and improving system performance.
- Users value the **easy communication** with patients, allowing for seamless texting and replies.
- Users praise the **exceptional customer support** from Luma Health, highlighting their innovative and compassionate team assistance.

**Cons:**

- Users find Luma&#39;s **complex interface** challenging, requiring familiarity with multiple products for effective use.
- Users face challenges with **data management** in Luma Health, often struggling with incomplete or inaccurate system-level data.
- Users often face **incomplete data** issues within Luma, impacting its overall functionality and user experience.
- Users find Luma Health **not user-friendly** due to its complexity and requirement of prior knowledge for effective use.
- Users find Luma Health&#39;s **system complexity** challenging, requiring prior familiarity with IT products and Epic for effective use.

#### What Are Recent G2 Reviews of Luma Health?

**"[Luma Leads The Way](https://www.g2.com/survey_responses/luma-health-review-9733505)"**

**Rating:** 4.5/5.0 stars
*— Vonda M.*

[Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505)

---

**"[Effortless Patient Communication Made Easy](https://www.g2.com/survey_responses/luma-health-review-11980167)"**

**Rating:** 5.0/5.0 stars
*— Stephanie S.*

[Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167)

---


#### What Are G2 Users Discussing About Luma Health?

- [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment
- [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment
- [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate)
- [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do)

### 9. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews)
Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software&#39;s design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software&#39;s compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers.


**Average Rating:** 4.2/5.0
**Total Reviews:** 117
**How Do G2 Users Rate Raintree Systems?**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.1/10 (Category avg: 8.4/10)
- **Back Office Processes:** 7.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 7.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Raintree Systems?**

- **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems)
- **Company Website:** https://www.raintreeinc.com
- **Year Founded:** 1983
- **HQ Location:** Chandler, AZ
- **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (303 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 46% Mid-Market, 40% Small-Business


#### What Are Raintree Systems's Pros and Cons?

**Pros:**

- Features (17 reviews)
- Ease of Use (16 reviews)
- Efficiency (14 reviews)
- Helpful (11 reviews)
- Business Efficiency (8 reviews)

**Cons:**

- Not User-Friendly (12 reviews)
- Poor Usability (11 reviews)
- System Usability (9 reviews)
- Navigation Difficulty (8 reviews)
- Difficult Navigation (6 reviews)


### What Do G2 Reviewers Say About Raintree Systems?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **innovation features** of Raintree Systems, streamlining workflows with all-in-one client management.
- Users appreciate the **ease of use** of Raintree Systems, enabling streamlined workflows and efficient client management.
- Users commend Raintree Systems for its **efficiency** , streamlining workflows and enhancing productivity with innovative technology.
- Users appreciate the **responsive support** from Raintree Systems, ensuring assistance is always available when needed.
- Users value the **business efficiency** of Raintree Systems, enhancing clinic operations and streamlining processes significantly.

**Cons:**

- Users find Raintree Systems **not user-friendly** due to its outdated interface and steep learning curve for new users.
- Users find the **poor usability** of Raintree Systems complicates their experience, especially for those less tech savvy.
- Users struggle with the **steep learning curve** and unresponsive support, making Raintree Systems challenging to navigate.
- Users find **navigation difficult** due to an outdated interface and overwhelming functions, complicating the overall user experience.
- Users struggle with **difficult navigation** due to an outdated interface and overwhelming functions, impacting overall ease of use.

#### What Are Recent G2 Reviews of Raintree Systems?

**"[Strong Features but Room for Improvement](https://www.g2.com/survey_responses/raintree-systems-review-11353838)"**

**Rating:** 4.0/5.0 stars
*— Courtni D.*

[Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838)

---

**"[Raintree Makes Therapy Documentation Fast and Effortless](https://www.g2.com/survey_responses/raintree-systems-review-13068969)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital &amp; Health Care*

[Read full review](https://www.g2.com/survey_responses/raintree-systems-review-13068969)

---


#### What Are G2 Users Discussing About Raintree Systems?

- [What is Raintree Systems | Therapy &amp; Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment

### 10. [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews)
Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.


**Average Rating:** 4.1/5.0
**Total Reviews:** 255
**How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10)
- **Administrative Processes:** 7.7/10 (Category avg: 8.4/10)
- **Back Office Processes:** 7.5/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 7.6/10 (Category avg: 8.5/10)

**Who Is the Company Behind Tebra (previously Kareo + PatientPop)?**

- **Seller:** [Tebra](https://www.g2.com/sellers/tebra)
- **Company Website:** https://www.tebra.com/
- **HQ Location:** Corona del Mar, US
- **Twitter:** @TebraOfficial (11,001 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tebra/ (1,054 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 86% Small-Business, 11% Mid-Market


#### What Are Tebra (previously Kareo + PatientPop)'s Pros and Cons?

**Pros:**

- Ease of Use (8 reviews)
- Features (4 reviews)
- Customer Support (3 reviews)
- Efficiency (3 reviews)
- User Interface (3 reviews)

**Cons:**

- Inadequate Reporting (4 reviews)
- Inefficiency (4 reviews)
- Limited Features (4 reviews)
- Billing Issues (3 reviews)
- Inefficient Reporting (3 reviews)


### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Tebra to be **easy to use** , especially appreciating its straightforward claims tracking and simple initial setup.
- Users enjoy Tebra&#39;s **user-friendly interface** and appreciate its seamless integration with various EHR software.
- Users praise the **responsive customer support** of Tebra, highlighting prompt resolutions and personalized assistance through video chat.
- Users appreciate the **efficiency** of Tebra, especially in managing claims across multiple practices seamlessly and effectively.
- Users find the **user-friendly interface** of Tebra helpful, especially with clear documentation and customizable templates.

**Cons:**

- Users find **inadequate reporting** in Tebra, citing issues like lack of customization and difficult-to-refresh reports.
- Users find Tebra to have **inefficiencies** that slow down workflows, increase task duration, and complicate billing processes.
- Users find the **limited features** of Tebra frustrating, particularly in filtering, reporting, and customization options.
- Users experience **billing issues** with slow claims, frustrating limitations, and unresolved patient coupon discrepancies.
- Users find the **inefficient reporting** of Tebra frustrating, often needing to manually combine data from multiple sources.

#### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

**"[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)"**

**Rating:** 5.0/5.0 stars
*— Belinda C.*

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)

---

**"[Easy to use!](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)"**

**Rating:** 5.0/5.0 stars
*— Dawn P.*

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)

---


#### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

- [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly)
- [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment
- [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm)
- [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment
- [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different)

### 11. [CentralReach](https://www.g2.com/products/centralreach/reviews)
CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online.


**Average Rating:** 3.7/5.0
**Total Reviews:** 60
**How Do G2 Users Rate CentralReach?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Administrative Processes:** 10.0/10 (Category avg: 8.4/10)
- **Back Office Processes:** 10.0/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind CentralReach?**

- **Seller:** [CentralReach](https://www.g2.com/sellers/centralreach)
- **Year Founded:** 2010
- **HQ Location:** Fort Lauderdale, Florida
- **Twitter:** @CentralReach (1,506 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3038501/ (400 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Mental Health Care, Individual &amp; Family Services
- **Company Size:** 63% Mid-Market, 25% Small-Business



#### What Are Recent G2 Reviews of CentralReach?

**"[Central Reach makes everything eaiser](https://www.g2.com/survey_responses/centralreach-review-9097717)"**

**Rating:** 5.0/5.0 stars
*— Heather  L.*

[Read full review](https://www.g2.com/survey_responses/centralreach-review-9097717)

---

**"[It was amazing. Everything is here.](https://www.g2.com/survey_responses/centralreach-review-7917862)"**

**Rating:** 5.0/5.0 stars
*— Herald John T.*

[Read full review](https://www.g2.com/survey_responses/centralreach-review-7917862)

---


#### What Are G2 Users Discussing About CentralReach?

- [Is CentralReach a EMR?](https://www.g2.com/discussions/is-centralreach-a-emr) - 1 comment
- [How much does CentralReach cost?](https://www.g2.com/discussions/how-much-does-centralreach-cost)
- [Does CentralReach track location?](https://www.g2.com/discussions/does-centralreach-track-location) - 1 comment
- [What is CentralReach used for?](https://www.g2.com/discussions/what-is-centralreach-used-for) - 1 comment

### 12. [Net Health Therapy for Senior Living](https://www.g2.com/products/net-health-therapy-for-senior-living/reviews)
Optima Therapy for SNFs provides contract therapy companies, skilled nursing facilities (SNFs), assisted living facilities (ALFs) and continuing care retirement communities (CCRCs) with the industry’s leading therapy management software for over 25 years. With streamlined operational, clinical and billing workflows, you can focus on improving patient care and outcomes, while successfully meeting the demands of value-based care.


**Average Rating:** 3.6/5.0
**Total Reviews:** 37
**How Do G2 Users Rate Net Health Therapy for Senior Living?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Administrative Processes:** 6.7/10 (Category avg: 8.4/10)
- **Back Office Processes:** 8.3/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 6.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Net Health Therapy for Senior Living?**

- **Seller:** [Net Health](https://www.g2.com/sellers/net-health)
- **Year Founded:** 1993
- **HQ Location:** Pittsburgh, PA
- **LinkedIn® Page:** https://www.linkedin.com/company/net-health-systems-inc-/ (575 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Health, Wellness and Fitness
- **Company Size:** 46% Mid-Market, 31% Small-Business



#### What Are Recent G2 Reviews of Net Health Therapy for Senior Living?

**"[Very easy to use with no issues](https://www.g2.com/survey_responses/net-health-therapy-for-senior-living-review-7096013)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/net-health-therapy-for-senior-living-review-7096013)

---

**"[optima review for OTRL](https://www.g2.com/survey_responses/net-health-therapy-for-senior-living-review-4382838)"**

**Rating:** 5.0/5.0 stars
*— Shelby W.*

[Read full review](https://www.g2.com/survey_responses/net-health-therapy-for-senior-living-review-4382838)

---


#### What Are G2 Users Discussing About Net Health Therapy for Senior Living?

- [What is Optima Therapy for SNFs used for?](https://www.g2.com/discussions/what-is-optima-therapy-for-snfs-used-for)

### 13. [SoftClinic](https://www.g2.com/products/softclinic/reviews)
Clinic and Hospital Management Software with all the features of EHR, EMR and HMS. Available in Cloud as well as Desktop version.


**Average Rating:** 4.9/5.0
**Total Reviews:** 13

**Who Is the Company Behind SoftClinic?**

- **Seller:** [JVS Group](https://www.g2.com/sellers/jvs-group)
- **Year Founded:** 2002
- **HQ Location:** Ahmedabad, IN
- **Twitter:** @JvsGroup (661 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1610505/ (89 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care
- **Company Size:** 208% Mid-Market, 8% Enterprise



#### What Are Recent G2 Reviews of SoftClinic?

**"[Best Hospital Management System for any hospital size. ](https://www.g2.com/survey_responses/softclinic-review-2918771)"**

**Rating:** 5.0/5.0 stars
*— Robert H.*

[Read full review](https://www.g2.com/survey_responses/softclinic-review-2918771)

---

**"[Advance ehr management.](https://www.g2.com/survey_responses/softclinic-review-2508746)"**

**Rating:** 5.0/5.0 stars
*— simon o.*

[Read full review](https://www.g2.com/survey_responses/softclinic-review-2508746)

---


#### What Are G2 Users Discussing About SoftClinic?

- [What is SoftClinic used for?](https://www.g2.com/discussions/what-is-softclinic-used-for)


## What Is Medical Practice Management Software?

[Health Care Software](https://www.g2.com/categories/health-care)

## What Software Categories Are Similar to Medical Practice Management Software?

- [Medical Billing Software](https://www.g2.com/categories/medical-billing)
- [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)
- [EHR Software](https://www.g2.com/categories/ehr)
- [Mental Health Software](https://www.g2.com/categories/mental-health)
- [Telemedicine Software](https://www.g2.com/categories/telemedicine)
- [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management)
- [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)


---

## How Do You Choose the Right Medical Practice Management Software?

### What You Should Know About Medical Practice Management Software

### What is Medical Practice Management Software?

Medical practice management software alleviates the daily activities of hospitals, clinics, medical practices, and other health care organizations, helping them run as efficiently as possible. Medical practice software is a comprehensive solution that provides better oversight, task management, recordkeeping, and interfacing with standalone or supplementary solutions. The software automates necessary responsibilities such as keeping up with changing industry regulations. The ultimate goals of medical practice management software are to provide a better healthcare experience for patients, a better work experience for medical providers, and maintain security standards.&amp;nbsp;

Medical practice management software can either be deployed in the cloud, on a desktop, or on a server. Each deployment type comes with its own pros and cons, but regardless of whether the practice management solution is tethered to a physical desktop or can be accessed simply via the internet, any type of software can still manage daily operations.

Medical practice management solutions either exist as flexible software that can fit the needs of any healthcare practice or are designed to support particular specialties (such as physical therapy, mental health, or assisted living facilities) or different sizes of practices. For example, a smaller office or practice, regardless of specialty, will most likely utilize an all-in-one solution, and the best medical practice management software for small clinics and solo practices does exactly that, consolidating scheduling, billing, documentation, and patient communication into a single platform rather than managing separate tools for each. Based on G2 reviews, solo practitioners and small clinic owners most often evaluate these platforms by comparing ease of setup, billing integration, and whether patient-facing features like online booking and intake forms work without requiring technical expertise.

### What are the Common Features of Medical Practice Management Software?

**Manage patient information:** Users can manage patient intake and update patient information on a regular basis and the software is able to correct and update any mistakes it finds in the data. This alleviates the administrative burden and manual data entry for both the patient and medical practice managers.

**Schedule appointments:** Online patient scheduling can increase appointment requests and free up essential staff time that can be devoted to the patient experience. Providing patients with an online booking option allows them to select the best dates and times for their schedules. Patients can also receive appointment reminders, which helps decrease missed appointments. It’s important to keep in mind that not all medical practice management software has patient-facing appointment creation capabilities.

**Track the patient journey:** Care teams and medical practice managers can track a patient&#39;s interaction with the healthcare system which starts with the patient developing symptoms, seeking information and eventually care from a healthcare provider and continues from there through diagnosis and treatment, to recovery, adjustment to a new way of life alerts and escalations and all in real time. Real-time information empowers users to better manage the patient journey across physical and digital channels.&amp;nbsp;

**Telemedicine** : When appropriate, telemedicine or telehealth enables healthcare practitioners to effectively evaluate, diagnose, and treat patients remotely. Telemedicine leverages smart devices and electronic technologies (such as web conferencing and mobile applications) to provide an alternative mode of treatment to in-person clinic visits. With telemedicine built into a medical practice management system, health care professionals can provide real-time treatment and care to their patients around the clock, in addition to offering their patients convenience, bettering patient follow-up and engagement, and reducing the number of missed appointments and cancellations.&amp;nbsp;

**Perform billing procedures:** Bettering the patient experience is a key focus across all departments in medical practice. Changing up the methods and means by which patients can pay for medical services can lend to convenience and ensure a user-friendly experience. Patients may be able to take advantage of payment plans and they won’t have to struggle to submit payments on time, and practices won’t need to track down overdue payments via collections.

**Submit insurance claims:** Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at a higher volume, more efficiently, and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error.&amp;nbsp;

**Insurance verification** : Verifying the status of a patient’s insurance coverage and eligibility prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen solution makes it an easy, simple process to check eligibility and manage the reimbursement process.&amp;nbsp;

**Generate reports:** Reporting is a critical function that helps practices stay on track with goals and objectives. It identifies medical practice financial performance such as charges, payments, and adjustments. Through reports and data visualization, medical practices can gain an understanding and a bird’s-eye view of their operations.

### What are the Benefits of Medical Practice Management Software?

**Reduce paper-based workflows** : Even though regulation required all hospitals to switch over to electronic health records (EHR), not every aspect of a healthcare practice became automatically digital. Medical practice management software collects patient information in a digital format, supporting the creation and organization of paperless charts that can be easily navigated and searched through.

**Optimize operations** : Practice management software optimizes overall operations via streamlined communication, automated processes, and helpful notifications and triggers that can be set up according to the practice’s needs. The software also increases practice efficiency, helps staff members, physicians, practitioners, and other health care professionals centralize and coordinate administrative, logistical, and financial operations.

**Prioritize patient care** : The automation capabilities of medical practice management software help free up medical staff&#39;s precious time. The less time physicians spend on transcribing notes, following up on appointments, and chasing down patient information, the more time they can spend on actual care. Based on G2 reviews, medical practice management software handling patient registration, billing, and messaging in one place is where practitioners feel this most immediately. Features like online booking, digital consent, and automation handle the front-end workflow that used to require separate tools, while features built to manage long patient intake and complex data entry remove one of the biggest administrative burdens for both staff and patients before an appointment even begins.

**Compliance** : Maintaining compliance and regulatory standards is made easier with medical practice management software, especially software that has built-in safeguards and risk assessment functionalities.

**Customization** : Medical practice management software is not intended to be a one-size-fits-all tool. Different medical specialties have differing needs, and many solutions are either tailored to the needs of specific specialties or are flexible enough to accept the practice’s specific workflows.

### Who Uses Medical Practice Management Software?

**Healthcare providers:** Healthcare providers can utilize medical practice management software to communicate with patients via secure messages, add post-visit notes, keep track of patients’ medications and medical issues, and monitor the patient journey.&amp;nbsp;

**Medical office staff:** Healthcare support staff and medical practice managers can utilize the solution to manage appointments, prescriptions, notes, and other patient-related data. There should be an option to create and maintain a comprehensive and detailed patient profile that can be used for follow-ups and communication.&amp;nbsp;

**Patients:** Patients can utilize the medical practice management software to play an active role in their healthcare journey and overall well being, including sending messages to their care team, scheduling appointments, reviewing test results, and updating their personal information.&amp;nbsp;

**Healthcare HR:** Healthcare human resources departments must meet compliance challenges with tools that offer streamlined, trackable methods for monitoring clinical outcomes and compliance. A medical practice management software can help reduce the administrative burden, centralize materials, and improve tracking of data.

#### Software Related to Medical Practice Management Software

[Medical staff scheduling software](https://www.g2.com/categories/medical-staff-scheduling): Medical staff scheduling software ensures that the schedules of medical staff are maintained, properly generated, and fairly distributed. Medical staff scheduling software is exclusively internal and can exist as a standalone tool or as an offering of the overall medical practice management solution.

[Patient scheduling software](https://www.g2.com/categories/patient-scheduling): Patients can use patient scheduling software to request and schedule appointments with their physician or doctor. Health care organizations use patient scheduling software to improve the patient experience as well as ease the burden of manually taking on patient appointment requests. Patient scheduling software integrates with those medical practice management solutions that don’t offer a patient-facing appointment creator.

[Medical billing software](https://www.g2.com/categories/medical-billing): Hospitals, clinics, and practices use medical billing software to create and send out invoices for health care services rendered. While medical billing software can and does exist as a tool outside of revenue cycle management and medical practice management solutions, it must integrate with the latter to access its patient database.

[Revenue cycle management software](https://www.g2.com/categories/revenue-cycle-management): With revenue cycle management software, health care organizations can effectively keep track of their patients’ entire financial cycle. Revenue cycle management software unifies the business and clinical sides of health care, so it would benefit from the centralized repositories created and maintained by medical practice management systems.

[Health care credentialing software](https://www.g2.com/categories/health-care-credentialing): While some medical practice management solutions provide a credentialing module, health care credentialing software exists specifically to take on the process of verifying and validating patients’ insurance information.

[Patient relationship management (PRM) software](https://www.g2.com/categories/patient-relationship-management-prm): Patient relationship management software, also known as healthcare CRM, aggregates patient data from any database that it can connect to. Integration with a medical practice management solution’s patient repository will bolster PRM’s own database and effectiveness in fostering productive relationships between patient and doctor.

[Utilization management software](https://www.g2.com/categories/utilization-management): Utilization management software helps health care organizations minimize unnecessary procedures, diagnoses, and treatments, ultimately reducing expenses. Both utilization management and medical practice management solutions must integrate with EHRs to be as effective as possible. Utilization management software automates approvals of medical services, which leads directly to benefits in staff scheduling and patient care.

[HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging? __cf_chl_captcha_tk__ =2068a273e4c01f6f2b582542ad234bffd2f72799-1618951320-0-ARFYiKXdhFhOBDmFx6qca8721cDGab2joUxrqzOezhfmN2tK57VgIY3St9_Q6sPcCHIkVMqco2pZrAt5aLiQh-eX0yq9PTT1Rh5SlWvvc9NeYfCFiDgdAZKrxX-SURCave19c-6_4xoOhcQNyW8m65IKTMZ-bKFtWiKTipK2yy1xpk8XUL4Q5YKlsS19xN7Yxy-S8oQutpfVe7xHg98Gtjgh0bpLYLtm2KQeHw2AtIKNNcK6b0in8HVpfsvKEPSfoRwGFROwYvZH0RDKjPKtPyQyEaRW23grNzECKAs-Kn2EBcjOqxMDgET_InLMKw7ymLdh9n3-da0lDAC7z6_YO0xBKbrhqyNpLaUEX0mwYdNerWcLHohEgj8G2unj6oYk0YE4tFuK3HntGY2Diz4tOHfNdsvGuRttpL3S-XmBWjnASh5FyGboN2AelB_jt6sKxIRKIKJ5iIyo7Iu6SAUR3NHtaAv-XUFUJCNgWLmVjse4iqRn19Jcw2l5t26BDMm6WtR0A39mpLSy9lhCm6v375PEcRBz-dtQ6qEt0gOM4Rq3P-bu6zkBU-5uHwUw-OkA8GFAAr3TNpYqBfsdh3NDBOgKW8PdHlTZ52mCw4Jmoui9-75t1jGuE098vSvHXM1dSJSEICZ99_rV-Xf_qz9zha7MtnqFfWLpfozr4grzOUV7h_4owWhAkoNlQnzeSXMKydSvdxI3EzQU8v_0AjnR8cY): Most communication that a healthcare organization has with its patients must adhere to HIPAA, which is where HIPAA compliant messaging software comes into play. Medical practice management software streamlines the flow in communication and benefits from a tool that is designed to uphold HIPAA when sending out texts or emails.

### Challenges with Medical Practice Management Software

**Lack of access levels:** Not all medical staff (should) have the same access levels when it comes to accessing and sharing sensitive patient data. Medical practice management software should support the creation and enforcement of different access levels.

**Noncompliance:** One of the benefits of medical practice management software is its ability to automate current compliance measures. However, if the software is incapable of monitoring for compliance regulation updates or setting up workflows to keep the practice in compliance, then it’s creating more vulnerabilities and risks for the health care organization. Healthcare organizations need to have a proactive approach to security and compliance.&amp;nbsp;

**Difficult database navigation:** While the creation of a centralized database of patient information or facility inventory is helpful, that repository is only useful going forward if it has a working search function. Users should test the solution to ensure the search functionality is easy to navigate and increases clinical productivity.&amp;nbsp;

**Lack of interoperability:** Streamlined integration with standalone medical software, such as EHR or telemedicine software, is essential to the effectiveness of medical practice management software. If the chosen software doesn’t communicate well with other existing solutions or networks, then the practice management solution is not worth the investment. The software should reduce administrative fatigue and increase practice efficiency.

**Lack of vendor support:** Medical practice management software is designed to automate administrative tasks and consistently simplify administrative workflow. Users should be able to turn to the software vendor for customer support any time they come across issues or troubleshooting.

The most trusted medical practice management software, according to G2 user reviews, earns that trust largely through support responsiveness. Practitioners consistently cite how quickly vendors resolve issues as a deciding factor in whether they recommend a platform, given that a software problem in a clinical setting affects patient care directly, not just administrative efficiency.

### How to Buy Medical Practice Management Software

#### Requirements Gathering (RFI/RFP) for Medical Practice Management Software

There are many issues to consider when choosing a medical practice management software. There are often unique needs to be considered when assessing software to purchase—size and team member count, onboarding process, software cost, vendor customer support options, mobile compatibility, and customization are some of them. Buyers must determine what set of features will help the users be more efficient and meet the needs of the claims management process.&amp;nbsp;

#### Compare Medical Practice Management Software Products

**Create a long list**

An initial list of potential medical practice management solutions should include any products that meet the basic feature requirements. At this point, buyers should be aiming to get a sense of the options that meet their essential needs.

**Create a short list**

After a long list has been created, it’s time to look at each product in more detail to determine if it sounds like it will meet the needs of the healthcare providers interested in purchasing this software. This should include evaluating additional features of each product beyond the ones identified as essential to determine if additional functionality would provide more value, efficiency, and compliance requirements. Scalability is particularly important as is determining if new features can be added in the future, such as more users or more courses.&amp;nbsp;

**Conduct demos**

Demos are a great opportunity for buyers to see how the software works. Only the shortlisted vendors should be invited to demonstrate their solutions. Demos should be performed live, using the system, and not through slide decks and screenshots. All vendors should follow a predetermined scenario that simulates the business processes of the buyer. Buyers should request to see a walkthrough from the perspective of all users to understand how the interface looks for both sides and ensure it is user friendly for everyone.&amp;nbsp;

When narrowing down the list of vendors, buyers should consider asking questions such as:

- How does the pricing model for this product work? Are there capital and recurring costs? What are the annual licensing and maintenance costs?&amp;nbsp;
- How well known is the vendor? Do they have a sizable amount of clientele in the healthcare market?
- Is the medical practice management software customizable? How much do additional modules or plug-ins cost? Can certain features be turned off or modified?
- Can specific user restrictions be assigned depending on user type?
- How well does the medical practice management software work on mobile devices?
- How easily can the medical practice management software be grown to support a larger number of users and content?
- What types of reporting does the medical practice management software offer?
- Is the medical practice management software compliant with healthcare security and privacy protocols and regulations?&amp;nbsp;
- Is there a disaster recovery plan? Where are the servers hosted?

#### Selection of Medical Practice Management Software

**Choose a selection team**

To choose a selection team, decision makers need to involve subject matter experts from all teams that will use the system. For any organization, this will likely involve healthcare practitioners, office managers, staff members, and claims management employees. An IT administrator should also be present to weigh in on technical concerns with the products. The selection team should be a representation of the people who will use the system.&amp;nbsp;

**Negotiation**

After narrowing in on the preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, such as whether the seller charges a flat monthly fee or, more commonly, charges a fee based on how many user seats the buyer needs. Buyers should also note if they can negotiate to add more user seats to a package that would otherwise meet their needs. They might also consider negotiating a discount in exchange for signing a multi-year contract.&amp;nbsp;

**Final decision**

The final decision should rest with the primary users of the software, such as physicians, nurses, office managers, and staff members. All parties should consider whether the software is easy to use, easy to implement, improves operational efficiency, and allows for a better patient experience.&amp;nbsp;

### Medical Practice Management Software Trends

Modern technology is finally impacting the healthcare industry and its approaches to “nice to have&quot; and “must have&quot; when it comes to technological requirements. Bettering patient experience has been at the forefront of health care for a few years now, and its influence is clear in the evolution of patient portals, medical apps, and other forms of patient engagement. But what other trends are impacting the world of medical practice management software?

**Cybersecurity:** Data security breaches and cyberattacks have directly impacted the healthcare industry. More precautions and deliberate measures are being taken to protect patient information and any piece of hardware or software that makes a hospital or practice run. Healthcare software, in general, is adapting its functionalities and strengthening any security-related features, so medical practice management software vendors are no different.

**Artificial intelligence (AI):** AI or machine learning (ML) advances have the potential to further automate and streamline daily processes. For example, form and charting templates are already common features of medical practice management software, but AI can take that one step further and begin autofilling the content of templates based on recurring language. AI can also help with data processing, optimize clinical outcomes, and incorporate predictive algorithms into clinical and administrative tasks.

**Population health:** Creating a centralized repository of patient information makes it easier to generate reports on trends in diseases, treatments, and overall patient health. Seamless integration between EHR and medical practice management software captures accurate trends in patient health. Accuracy in translating that kind of patient data can lead to better treatment options and value-based care offerings, which can further reduce overhead costs or unnecessary strain on human or physical resources.

**Multiple practice reconciliation:** A medical practice isn’t necessarily a single facility. Add in telemedicine, and the practice may very well require multiple solutions to keep track of all incoming data. Cloud-based medical practice management software makes it easy for clinical documentation to be stored and shared. Leveraging the software to promote reconciliation and continuity between practices is the logical next step.




