# Best Media Monitoring Software with Online Capabilities - Page 2

## How Many Media Monitoring Software Products Does G2 Track?

**Total Products under this Category:** 173

### Category Stats (Aug 2026)

- **Average Rating:** 4.47/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** eMedia Monitor (+6.67%) - Among all products in this category, eMedia Monitor recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Media Monitoring Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,800+ Authentic Reviews
- 173+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Media Monitoring Software
 ![G2 Grid® for Media Monitoring Software plotting products by satisfaction and market presence](https://www.g2.com/categories/media-monitoring/grids.png?focus%5B%5D=2814&focus%5B%5D=20663&focus%5B%5D=39661&focus%5B%5D=30433&focus%5B%5D=3551&focus%5B%5D=1782&focus%5B%5D=53908&focus%5B%5D=5791)

Highlighted products: Meltwater, Muck Rack, AlphaSense, TVEyes, Semrush, CisionOne, YouScan, and Brand24.

Underlying data: [Grid® JSON](https://www.g2.com/categories/media-monitoring/grids.json?focus%5B%5D=meltwater&focus%5B%5D=muck-rack&focus%5B%5D=alphasense&focus%5B%5D=tveyes&focus%5B%5D=semrush&focus%5B%5D=cisionone&focus%5B%5D=youscan&focus%5B%5D=brand24)

**Sponsored**

### YouScan

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=350&secure%5Bchosen_at%5D=2026-08-14T21%3A54%3A42Z&secure%5Bdisplayable_resource_id%5D=350&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=350&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53908&secure%5Bresource_id%5D=350&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedia-monitoring%3Ffilters%255BMedia%2BChannels%255D%255B%255D%3D556%26page%3D2&secure%5Btoken%5D=9e77e7ee921ed3869da216be5cddb56a332b01753e0c114970d7f652e3967d9b&secure%5Burl%5D=https%3A%2F%2Fyouscan.io%2Fget-social-listening-demo%2F%3Futm_campaign%3Dg2%26utm_content%3Dproducts-youscan%26utm_medium%3Dcpc%26utm_source%3Dg2&secure%5Burl_type%5D=custom_url)

### [News Exposure](https://www.g2.com/products/news-exposure/reviews)

News Exposure provides robust and comprehensive TV and radio broadcast monitoring, internet monitoring, LexisNexis/Print monitoring, media intelligence, and PR analysis. We also offer a media contacts database solution. News Exposure has created an exclusive niche in the industry by maintaining a permanent HD archive that dates back to 2010. This includes national and cable networks as well as syndicated and local market coverage. News Exposure maintains the highest quality and most complete audio and video archive library so that we can provide you with clips that aired minutes ago or years ago. News Exposure is the leader in Spanish language broadcast monitoring, providing the widest local and national coverage available. News Exposure provides reports (including Nielsen audience numbers and Nielsen Radio numbers), TV clips, radio clips, and Internet clips, as well as transcripts in Spanish, English and other languages.

**Average Rating:** 4.9/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate News Exposure?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 10.0/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind News Exposure?

- **Seller:** [News Exposure](https://www.g2.com/sellers/news-exposure)
- **Year Founded:** 2010
- **HQ Location:** Chicago, IL
- **Twitter:** @NewsExposure  
699 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e14a041ed226a32a80991e2791bd5eec53aec21a28e0e01cb48c4e1c26394fac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6641733%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Non-Profit Organization Management
- **Company Size:** 64% Small, 18% Medium

#### What Do G2 Reviewers Say About News Exposure?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **incredible response time** at News Exposure, consistently receiving prompt and personalized assistance.
- Users highlight the **ease of setup** with News Exposure, finding the process quick and straightforward.
- Users praise the **incredible response time** and dedication of News Exposure, ensuring quick and efficient video retrieval.
- Users find News Exposure **affordable** , delivering excellent service and personalized assistance at great prices.
- Users commend the **incredible response time** and personalized assistance from News Exposure, enhancing overall client satisfaction.

#### What Are Recent G2 Reviews of News Exposure?

**["100% Recommend"](https://www.g2.com/survey_responses/news-exposure-review-11054939)**

**Rating:** 5.0/5.0 stars

_— Hunter S._

[Read full review](https://www.g2.com/survey_responses/news-exposure-review-11054939)

**["Outstanding Support and Quick Access to Archival Media"](https://www.g2.com/survey_responses/news-exposure-review-11944690)**

**Rating:** 5.0/5.0 stars

_— P M._

[Read full review](https://www.g2.com/survey_responses/news-exposure-review-11944690)

#### What Are G2 Users Discussing About News Exposure?

- [What is News Exposure used for?](https://www.g2.com/discussions/what-is-news-exposure-used-for)

### [Factiva](https://www.g2.com/products/factiva/reviews)

Factiva is the essential global intelligence engine for the AI age, bringing together powerful research tools, millions of company profiles and access to +33,000 sources in 33 languages across 200 countries.

**Average Rating:** 4.1/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Factiva?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.1/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.5/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Factiva?

- **Seller:** [Dow Jones](https://www.g2.com/sellers/dow-jones-be5408b7-8921-4458-afd4-3287834428b8)
- **Year Founded:** 1882
- **HQ Location:** New York, NY
- **Twitter:** @DowJones  
127,810 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b9a715162f3a8ee7f44b05ace817ee947f72fea1bf1d1d0e7245347eecbcb4d9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2284%2F&secure%5Burl_type%5D=linkedin_company_website)  
22,235 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Market Research
- **Company Size:** 51% Large, 28% Medium

#### What Do G2 Reviewers Say About Factiva?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **comprehensive data** provided by Factiva, facilitating faster and more efficient research across global news sources.
- Users find Factiva's **ease of use** enhances research efficiency, providing fast access to reliable global news sources.
- Users value the **vast coverage** of Factiva, providing access to numerous credible global news sources and premium publications.
- Users value the **data accuracy** of Factiva, enabling faster and more comprehensive research with reliable information.
- Users appreciate the **efficiency** of Factiva, enjoying faster and more comprehensive research through reliable global news aggregation.

##### Cons

- Users find the **complexity of navigation** in Factiva challenging, especially for new users unfamiliar with its interface.
- Users struggle with the **inefficient search functionality** of Factiva, facing navigational challenges and a steep learning curve.
- Users often face **clip issues** with filters and confusing subject descriptions, affecting overall usability of Factiva.
- Users find **difficult navigation** in Factiva frustrating, as the interface is not intuitive and has a steep learning curve.
- Users find that **filtering difficulty** can be an issue, with some filters not functioning as expected and descriptions confusing.

#### What Are Recent G2 Reviews of Factiva?

**["The One-Stop Source for All Articles"](https://www.g2.com/survey_responses/factiva-review-12020573)**

**Rating:** 4.5/5.0 stars

_— Aditi V._

[Read full review](https://www.g2.com/survey_responses/factiva-review-12020573)

**["Premium News Gatherer"](https://www.g2.com/survey_responses/factiva-review-11687117)**

**Rating:** 4.0/5.0 stars

_— Adnaan K._

[Read full review](https://www.g2.com/survey_responses/factiva-review-11687117)

#### What Are G2 Users Discussing About Factiva?

- [What is Factiva used for?](https://www.g2.com/discussions/factiva-what-is-factiva-used-for)
- [How do I get Factiva for free?](https://www.g2.com/discussions/how-do-i-get-factiva-for-free)
- [How much does Factiva cost?](https://www.g2.com/discussions/how-much-does-factiva-cost)
- [What is Factiva database?](https://www.g2.com/discussions/what-is-factiva-database)
- [What is Factiva used for?](https://www.g2.com/discussions/what-is-factiva-used-for)

### [Mynewsdesk](https://www.g2.com/products/mynewsdesk/reviews)

Founded in 2003, Mynewsdesk offers a modern digital PR solution for businesses to engage with journalists, influencers, customers and other important stakeholders. The all-in-one PR platform makes it easy to create and distribute news and content, monitor what's being said in the industry and the media as well as track and measure results. With AI and new, smarter algorithms added to the platform, Mynewsdesk offers the customers a more automated platform to show the effect of your PR efforts. Everything is centralized in one place, ensuring that press releases, events, photos and video coverage are spread through the right channels at the right time to the right audience. An effective PR tool for your entire workflow to save you time and increase results! Create and publish your content Publishing a press release is one of the easiest ways to reach journalists, influencers and other important audiences. Mynewsdesk is the place to gather, sort and publish all PR-related content. We increase our customers' exposure and engagement with each press release, 23% of our customers increase their email opening rates and 53% surge their media coverage. Build and manage your distribution lists Our contact tool makes it possible for our customers to understand how each contact interacts with their content and gives engagement on a personal level. To increase our customers' audience, we offer a way to build better relationships by accessing our global database of journalists, bloggers and influencers. Monitor your industry and your brand By setting up search profiles with relevant keywords, our customers can constantly monitor their brand, trends, and industry issues and are always the first to know. Our monitoring tool offers strong and global coverage with millions of sources. Track and measure your PR results Our analyzing tool gives up-to-date data and analytics to assess the performance of your stories, newsroom and relationships to journalists. By collecting and interpreting data, Mynewsdesk simplifies how our customers can measure their PR success, benchmark their performance against their competitors and discover press hits by using AI.

**Average Rating:** 4.3/5.0

**Total Reviews:** 96

#### How Do G2 Users Rate Mynewsdesk?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 7.8/10 (Category avg: 8.6/10)
- **Custom Reports:** 7.5/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Mynewsdesk?

- **Seller:** [Mynewsdesk](https://www.g2.com/sellers/mynewsdesk)
- **Company Website:** www.mynewsdesk.com
- **Year Founded:** 2003
- **HQ Location:** Stockholm
- **Twitter:** @mynewsdesk  
4,004 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=494d7cdf66f43f48844ad59b7965188272e967c97c839d0fb5b741789fafdeb0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F938098%2F&secure%5Burl_type%5D=linkedin_company_website)  
132 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Museums and Institutions
- **Company Size:** 56% Small, 30% Medium

#### What Do G2 Reviewers Say About Mynewsdesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mynewsdesk to be an **easy-to-use platform** that effectively achieves results and maintains good reach.
- Users value the **exceptional customer support** from Mynewsdesk, which enhances their experience and platform usability.
- Users value the **distribution efficiency** of Mynewsdesk, enabling quick, targeted press releases across multiple channels seamlessly.
- Users value the **friendly and efficient client service** of Mynewsdesk, enhancing their overall experience and satisfaction.
- Users value the **Journalist Networking** features of Mynewsdesk, enabling effective communication with global media professionals.

##### Cons

- Users find it **challenging to ensure relevant media monitoring** as the tool lacks adequate filtering options for niche content.
- Users find the **limited functionality** of Mynewsdesk frustrating, especially with user-unfriendly contact lists and restricted press release formats.
- Users find the **additional costs** for features in Mynewsdesk to be quite high, impacting overall value.
- Users find the **interface not intuitive** , struggling with contact list visibility and relevance of monitoring feeds.
- Users face **clip issues** with Mynewsdesk, as press releases sometimes go undelivered and formatting can be restrictive.

#### What Are Recent G2 Reviews of Mynewsdesk?

**["Centralized PR Hub that Saves Time and Effort"](https://www.g2.com/survey_responses/mynewsdesk-review-11990336)**

**Rating:** 5.0/5.0 stars

_— Aditi S._

[Read full review](https://www.g2.com/survey_responses/mynewsdesk-review-11990336)

**["User-Friendly Platform That Connects Us with Key Audiences"](https://www.g2.com/survey_responses/mynewsdesk-review-12105905)**

**Rating:** 5.0/5.0 stars

_— Giulia C._

[Read full review](https://www.g2.com/survey_responses/mynewsdesk-review-12105905)

#### What Are G2 Users Discussing About Mynewsdesk?

- [What is Mynewsdesk used for?](https://www.g2.com/discussions/what-is-mynewsdesk-used-for)

### [Determ](https://www.g2.com/products/determ/reviews)

Determ, previously known as Mediatoolkit, is an AI-powered online media monitoring platform designed to help you make smarter business decisions with real-time insights into consumer behavior, competitor strategies, and market trends. Track keywords, phrases, or brand names across 100+ million online sources, in any language or location, and identify the mentions that matter most. With Determ, you can view, filter, and analyze all your media mentions in a single feed. Save time with Synthia, Determ’s AI assistant, which instantly summarizes any monitored topic and provides actionable recommendations, helping you respond faster and smarter. Stay informed with real-time notifications when your brand, campaigns, or competitors are mentioned online. Correlate media coverage with public sentiment, demographics, and brand reputation, and create easy-to-understand reports that engage your team and stakeholders. With Determ, you gain clear visibility into your media landscape, empowering you to act on key insights and boost your brand’s visibility and performance. The Internet is constantly talking about your brand. Determ makes it easy to listen, analyze, and act.

**Average Rating:** 4.7/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Determ?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 10.0/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Determ?

- **Seller:** [Determ](https://www.g2.com/sellers/determ)
- **Year Founded:** 2016
- **HQ Location:** Zagreb, Croatia
- **Twitter:** @wearedeterm  
2,409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=432fe23921291090757c509b4435a33c16d65f7620271158f1f35958f050e067&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3656842%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 52% Small, 30% Medium

#### What Do G2 Reviewers Say About Determ?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **clear communication** from Determ’s support team, enhancing their overall experience and satisfaction.
- Users appreciate the **exceptional customer support** of Determ, feeling prioritized and supported even for minor issues.
- Users appreciate the **intuitive dashboard usability** of Determ, finding it easy to navigate and implement seamlessly.
- Users praise the **ease of use** of Determ, swiftly integrating into workflows without complicated setups or tutorials.
- Users value the **easy integrations** of Determ, seamlessly connecting with existing tools in just a few clicks.

##### Cons

- Users note that the tool has **keyword limitations** , occasionally missing niche mentions during specific searches.
- Users find **lacking features** in Determ, particularly missing niche mentions and limited integrations with other platforms.
- Users feel the **limited social media integration** hampers broader functionality and adaptability with other platforms.
- Users find that **mentions management can miss niche mentions** , requiring fine-tuning of searches for better results.

#### What Are Recent G2 Reviews of Determ?

**["Straightforward API with easy Implementation"](https://www.g2.com/survey_responses/determ-review-13240053)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/determ-review-13240053)

**["Comprehensive and User-Friendly Social Media Listening Tool"](https://www.g2.com/survey_responses/determ-review-10450380)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/determ-review-10450380)

#### What Are G2 Users Discussing About Determ?

- [What is in a media toolkit?](https://www.g2.com/discussions/what-is-in-a-media-toolkit)
- [How Mediatoolkit works?](https://www.g2.com/discussions/how-mediatoolkit-works)
- [Is Mediatoolkit free?](https://www.g2.com/discussions/is-mediatoolkit-free)

### [Nexis Newsdesk](https://www.g2.com/products/nexis-newsdesk/reviews)

Take your media monitoring to the next level with Nexis Newsdesk: a media intelligence tool that offers the latest news and business content to help you uncover insights and drive business decisions. Newsdesk automatically identifies the most relevant data from every search, visualizing it as charts, graphs and word clouds that can be easily explored and exported. With Newsdesk, go beyond basic coverage reports, analyzing everything from coverage sentiment to trending topics to help you understand how your messages are working in the real world. Newsdesk will transform your media coverage reports into visually appealing media intelligence reports that help shape important business decisions, and automatically translates your searches into beautiful, easy-to-understand coverage analyses that are perfect for sharing earned media progress with your C-Suite. Our clients’ favorite Newsdesk features include: • The ability to conduct comprehensive media monitoring and social listening across a full range of media sources. • Leveraging hundreds of built-in analysis charts and data visualizations for drilling into search results to uncover trends and actionable insights in news and social data. • Sharing actionable insights with C-suite, shareholders, clients, and marketing and sales teams to enable data-driven decisions. • Simple integration of enriched, connected data into in-house applications, analytics engines and other AI ventures using flexible APIs. All reinforced by a dedicated customer success team committed to delivering the support needed to get maximum value from our solutions.

**Average Rating:** 4.3/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Nexis Newsdesk?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.2/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.3/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Nexis Newsdesk?

- **Seller:** [LexisNexis](https://www.g2.com/sellers/lexisnexis)
- **Year Founded:** 1970
- **HQ Location:** New York
- **Twitter:** @NexisSolutions  
1,258 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2640972e8815f9e9e14be927e5c9a5d72a476b76190664d86c26e5c3db12a17d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flexisnexis%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,695 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Intern
- **Top Industries:** Broadcast Media, Media Production
- **Company Size:** 39% Small, 31% Medium

#### What Do G2 Reviewers Say About Nexis Newsdesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization capabilities** of Nexis Newsdesk, enabling them to create tailored queries effortlessly.
- Users value the **ease of use** in Nexis Newsdesk for creating and modifying custom queries effortlessly.
- Users appreciate the **flexibility in building custom queries** with Nexis Newsdesk, enhancing their research efficiency.

##### Cons

- Users find the **difficult navigation** challenging for new users, often hiding important features and complicating the experience.
- Users experience a **steep learning curve** with hidden features and challenging customer service access on Nexis Newsdesk.
- Users find navigating **poor customer support** challenging, making it harder to resolve issues effectively.
- Users find the **poor response system** frustrating, making it challenging to get timely assistance when needed.
- Users find **usability issues** due to hidden features and challenges in reaching customer service, impacting their experience.

#### What Are Recent G2 Reviews of Nexis Newsdesk?

**["One stop shop for all Market Intelligence needs"](https://www.g2.com/survey_responses/nexis-newsdesk-review-5050842)**

**Rating:** 5.0/5.0 stars

_— Verified User in Chemicals_

[Read full review](https://www.g2.com/survey_responses/nexis-newsdesk-review-5050842)

**["In-Depth, Customizable Earned Media Research"](https://www.g2.com/survey_responses/nexis-newsdesk-review-5205279)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/nexis-newsdesk-review-5205279)

#### What Are G2 Users Discussing About Nexis Newsdesk?

- [What is the use of LexisNexis?](https://www.g2.com/discussions/what-is-the-use-of-lexisnexis)
- [What type of media does LexisNexis cover?](https://www.g2.com/discussions/what-type-of-media-does-lexisnexis-cover)
- [What information does LexisNexis provide?](https://www.g2.com/discussions/nexis-newsdesk-media-monitoring-what-information-does-lexisnexis-provide)
- [What is LexisNexis Newsdesk?](https://www.g2.com/discussions/what-is-lexisnexis-newsdesk)

### [Muck Rack for Journalists](https://www.g2.com/products/muck-rack-for-journalists/reviews)

Muck Rack for Journalists is a comprehensive, free platform designed to empower journalists by providing tools to manage their online presence, monitor news, and connect with peers. It enables journalists to create and showcase portfolios, track their published work, and stay informed about industry trends and media movements. By offering a centralized hub for their professional activities, Muck Rack enhances journalists' ability to engage with their audience and streamline their workflow. Key Features and Functionality: - Portfolio Management: Automatically compile and organize published articles into a cohesive portfolio, allowing journalists to highlight their best work and customize profiles with coverage topics and contact preferences. - Real-Time Alerts: Receive instant notifications when stories are published or syndicated, and stay updated on articles by followed journalists or specific topics of interest. - Media Monitoring: Analyze trending stories and monitor news coverage to understand how topics are being reported and their impact on public discourse. - Job Updates: Access a tailored feed of job opportunities and media moves, with options for daily email digests to stay informed about career developments. - Research Tools: Explore a comprehensive media database to find expert sources, discover people and topics making news, and utilize partnerships like Source of Sources (SOS) to connect with sources efficiently. Primary Value and Solutions Provided: Muck Rack for Journalists addresses the challenges of managing an online presence, tracking published work, and staying informed in a rapidly evolving media landscape. By offering a suite of free tools, it simplifies portfolio creation, enhances visibility, and facilitates connections with editors, potential employers, and peers. The platform's real-time alerts and media monitoring capabilities ensure that journalists remain up-to-date with industry trends and news coverage, enabling them to respond promptly and effectively. Additionally, the research tools and job updates support career development and efficient sourcing, making Muck Rack an invaluable resource for journalists seeking to optimize their professional activities.

**Average Rating:** 4.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Muck Rack for Journalists?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 10.0/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Muck Rack for Journalists?

- **Seller:** [Muck Rack](https://www.g2.com/sellers/muck-rack)
- **Year Founded:** 2009
- **HQ Location:** Miami, FL
- **Twitter:** @muckrack  
58,367 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=639c25668fabc3e1b698b170e84fb103850521dea1cf36a6557f0900f59fda9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmuckrack%2F&secure%5Burl_type%5D=linkedin_company_website)  
437 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 62% Small, 31% Medium

#### What Do G2 Reviewers Say About Muck Rack for Journalists?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Muck Rack, enjoying its friendly interface and regular updates.

#### What Are Recent G2 Reviews of Muck Rack for Journalists?

**["Excellent for Reaching Key Reporters"](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-7518018)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-7518018)

**["the best monitor company for best results"](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-11686021)**

**Rating:** 5.0/5.0 stars

_— Claudia G._

[Read full review](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-11686021)

#### What Are G2 Users Discussing About Muck Rack for Journalists?

- [Who runs Muck Rack?](https://www.g2.com/discussions/who-runs-muck-rack)
- [How do I create a Muck Rack profile?](https://www.g2.com/discussions/how-do-i-create-a-muck-rack-profile)
- [Is Muck Rack good for journalists?](https://www.g2.com/discussions/is-muck-rack-good-for-journalists)
- [What is Muck Rack used for?](https://www.g2.com/discussions/what-is-muck-rack-used-for)

### [Propel](https://www.g2.com/products/propel-2022-11-17/reviews)

Propel PRM is reimagining earned media with its Public Relations Management technology. The PRM platform enables marketing and communication professionals to discover the right media to pitch their stories to, manage media relationships and campaigns, monitor coverage and share of voice of their brand, and easily measure business impact from earned media efforts. Propel has over 150 customers, including Real Chemistry, Textron, Insurify, and other leading brands and agencies. Launched in 2019, Propel is headquartered in Tel Aviv and has teams based in New York, London and Miami. Propel has raised $6 million in venture funding to date and is the fastest-growing PR technology in the world. For more information, visit www.propelmypr.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate Propel?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 7.3/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.6/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 7.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Propel?

- **Seller:** [Propel](https://www.g2.com/sellers/propel-91e07c46-eb34-4678-8432-11d871fb7572)
- **Year Founded:** 2017
- **HQ Location:** Tel Aviv, Gush Dan
- **Twitter:** @PropelPRM  
751 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1ad7628121cafb4d90a824c4bf3072c75508b8668393ce6b144016a6472362a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpropel-crm%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications
- **Company Size:** 79% Small, 18% Medium

#### What Do G2 Reviewers Say About Propel?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive and helpful customer support** of Propel, enhancing their overall experience with the tool.
- Users love the **customization** options in Propel, praising its intuitive interface and personalized features that enhance PR efforts.
- Users commend Propel for its **ease of use** , highlighting a simple setup and intuitive interface that enhance their PR efforts.
- Users love Propel for its **intuitive interface and robust features** , making PR management efficient and effective.
- Users appreciate Propel for its **intuitive interface and helpful AI features** , making PR tasks simple and efficient.

##### Cons

- Users desire more **customization options** for the monitoring dashboard to enhance its functionality and usability.
- Users find the **difficult navigation** in Propel's UI to be clumsy, impacting their overall experience.
- Users desire more **export options** in Propel, believing that additional features would greatly enhance the monitoring dashboard.
- Users desire more **customization options** for the monitoring dashboard to enhance user experience and functionality.
- Users feel there is a lack of **enterprise features** and that the UI can sometimes be clumsy.

#### What Are Recent G2 Reviews of Propel?

**["Value for money!"](https://www.g2.com/survey_responses/propel-review-11227338)**

**Rating:** 4.5/5.0 stars

_— Jake J._

[Read full review](https://www.g2.com/survey_responses/propel-review-11227338)

**["Would recommend for AI features, strong media database and fast customer support"](https://www.g2.com/survey_responses/propel-review-11036527)**

**Rating:** 5.0/5.0 stars

_— Karthik A._

[Read full review](https://www.g2.com/survey_responses/propel-review-11036527)

#### What Are G2 Users Discussing About Propel?

- [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm-acef49d7-17cd-4b47-bde0-7ff97af82f6b)
- [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm-fc778302-a8c9-4e53-bb11-ced6905317dc)
- [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm)
- [What is SAP PLM?](https://www.g2.com/discussions/what-is-sap-plm)
- [How much does propel PLM cost?](https://www.g2.com/discussions/propel-how-much-does-propel-plm-cost)

### [Signal AI](https://www.g2.com/products/signal-ai/reviews)

In a sea of endless data, Signal AI delivers clarity for confident, informed decisions. Over 5 million articles are ingested into the Signal AI platform every day, across 226 markets in 75 languages to generate insights for decision making. • Empower Your PR Strategy - Elevate your communications, stay ahead of the media curve, and manage risks effectively. • Integrating AI-powered Intelligence Into Your Risk Workflow - Gain sharp, actionable intelligence to confidently assess risks and protect the resilience of your business. • Audit with Precision - Equip your audit strategies with comprehensive, reliable data ensuring that you never miss a beat. • Investing, Elevated - Cut through the noise and gain access to precise, timely information, optimizing your every move. • Sustainability Leadership with Precision - Match your brand's reputation with the evolving sustainability landscape, ensuring that your ESG activities align with real-world results.

**Average Rating:** 4.3/5.0

**Total Reviews:** 188

#### How Do G2 Users Rate Signal AI?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.3/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.1/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Signal AI?

- **Seller:** [Signal AI](https://www.g2.com/sellers/signal-ai)
- **Company Website:** www.signal-ai.com
- **Year Founded:** 2013
- **HQ Location:** London
- **Twitter:** @SignalHQ  
2,460 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea6e68bb824b04b579521667915aabf19fa6d6eb0c17d67d104165361f432d20&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3502852%2F&secure%5Burl_type%5D=linkedin_company_website)  
237 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** PR Manager
- **Top Industries:** Public Relations and Communications, Financial Services
- **Company Size:** 39% Large, 35% Medium

#### What Do G2 Reviewers Say About Signal AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Signal AI to be very **user-friendly** , providing intuitive searches and clear visual insights effortlessly.
- Users find **Signal AI extremely helpful** for its easy access to relevant news and insightful media coverage.
- Users commend the **quick and helpful customer support** from Signal AI, enhancing their overall experience with the platform.
- Users appreciate the **intuitive design** of Signal AI, making it easy to navigate and pull insightful reports.
- Users value the **extensive coverage insights** provided by Signal AI, enhancing media monitoring and analysis efficiency.

##### Cons

- Users find the **search functionality lacking** , especially with irrelevant alerts and limited filtering options across workspaces.
- Users experience **data inaccuracy** with Signal AI, leading to the need for extensive reviews and adjustments to the content.
- Users find that the **inaccurate data** can lead to misunderstandings and require workaround solutions for effective usage.
- Users find that Signal AI has **limited coverage** , missing many publications, especially those behind paywalls.
- Users find Signal AI **not intuitive** , often needing assistance to set up searches and utilize features effectively.

#### What Are Recent G2 Reviews of Signal AI?

**["Exceptional Sentiment Analysis, Needs Longer Historical Data"](https://www.g2.com/survey_responses/signal-ai-review-12749306)**

**Rating:** 4.5/5.0 stars

_— Warren M._

[Read full review](https://www.g2.com/survey_responses/signal-ai-review-12749306)

**["Effortless Monitoring, Exceptional Support"](https://www.g2.com/survey_responses/signal-ai-review-9845177)**

**Rating:** 5.0/5.0 stars

_— SooHyung G._

[Read full review](https://www.g2.com/survey_responses/signal-ai-review-9845177)

#### What Are G2 Users Discussing About Signal AI?

- [What is Signal AI used for?](https://www.g2.com/discussions/what-is-signal-ai-used-for)

### [Feedly News Reader](https://www.g2.com/products/feedly-news-reader/reviews)

Feedly is a content aggregator and RSS reader for busy professionals and curious minds. It includes Leo, an AI research assistant that can help you track topics you care about across the web, including news sites, blogs, Twitter, Reddit, and newsletters. Leo can find, prioritize, and summarize articles for you, so you can spend more time learning and less time searching.

**Average Rating:** 4.3/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Feedly News Reader?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.3/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.3/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Feedly News Reader?

- **Seller:** [Feedly](https://www.g2.com/sellers/feedly-feeb2439-e05f-4dd9-9f24-97b3a4f4ef54)
- **HQ Location:** Redwood City
- **Twitter:** @feedly  
103,683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7e2686bb013e1d58661ea3ae181d01e999c73a43be7c379e09f64b563bc9497&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1361916%2F&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 58% Small, 30% Medium

#### What Do G2 Reviewers Say About Feedly News Reader?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Feedly News Reader, appreciating quick access to news across all devices.
- Users appreciate the **content management** of Feedly, seamlessly aggregating blogs and news from multiple sources daily.
- Users appreciate the **ease of access** with Feedly News Reader, enjoying seamless use across devices and quick news updates.
- Users appreciate the **easy search functionality** of Feedly News Reader, enhancing their news review experience across devices.
- Users value Feedly News Reader for its **easy-to-use interface** across devices, facilitating quick news updates and archives.

##### Cons

- Users experience **content issues** with Feedly, as it often fails to capture relevant stories from certain sites.
- Users find the **automatic feed builder unreliable** , as it fails to work with certain site structures effectively.
- Users feel that the pricing is **excessively high** given the limited access to features on the basic plan.
- Users often face challenges with **irrelevant content** , making it difficult to find valuable news in Feedly.
- Users find that the **automatic feed builder for non-RSS sites** often fails to catch certain feeds, complicating use.

#### What Are Recent G2 Reviews of Feedly News Reader?

**["Easy, Fast Way to Stay Updated with News from Many Sources"](https://www.g2.com/survey_responses/feedly-news-reader-review-12501904)**

**Rating:** 4.5/5.0 stars

_— Angelos C._

[Read full review](https://www.g2.com/survey_responses/feedly-news-reader-review-12501904)

**["Concentrated, Custom News Feeds from Authentic Sources"](https://www.g2.com/survey_responses/feedly-news-reader-review-12955497)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/feedly-news-reader-review-12955497)

#### What Are G2 Users Discussing About Feedly News Reader?

- [How good is Feedly?](https://www.g2.com/discussions/how-good-is-feedly)
- [What is Feedly and why is it useful?](https://www.g2.com/discussions/feedly-what-is-feedly-and-why-is-it-useful)
- [What is the benefit of Feedly?](https://www.g2.com/discussions/what-is-the-benefit-of-feedly)
- [What are the features of Feedly?](https://www.g2.com/discussions/what-are-the-features-of-feedly)

### [Critical Mention](https://www.g2.com/products/critical-mention/reviews)

The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive Earned Media Suite. 24/7/365 customer support included with every subscription.

**Average Rating:** 4.3/5.0

**Total Reviews:** 218

#### How Do G2 Users Rate Critical Mention?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 9.3/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Critical Mention?

- **Seller:** [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17)
- **Year Founded:** 2002
- **HQ Location:** London, GB
- **Twitter:** @Onclusive  
3,683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c1058cfaa6f2283e9ff1a644f713e592ff3bc83ce18af949b9ebefe516c32df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonclusive%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,089 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Assistant Account Executive
- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 48% Small, 28% Medium

#### What Do G2 Reviewers Say About Critical Mention?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **inclusive features** of Critical Mention, enhancing media monitoring and communication efforts seamlessly.
- Users admire the **fantastic client support** of Critical Mention, enhancing user experience with excellent media relations tools.
- Users value the **fantastic account representation** of Critical Mention, enhancing their media relations experience significantly.
- Users value the **easy access to journalist contact information** with Critical Mention, enhancing their media outreach capabilities.
- Users value the **extensive media coverage** provided by Critical Mention, enhancing their communication strategies effectively.

##### Cons

- Users find the **limited search functionality** in Critical Mention challenging, complicating their ability to find information effectively.
- Users find the **navigation difficulty** frustrating, particularly with the challenging search function and criteria selection.
- Users find the **search functionality challenging** to navigate, wishing for a more intuitive user experience.
- Users find the **search function challenging** , often struggling to optimize their search criteria effectively.

#### What Are Recent G2 Reviews of Critical Mention?

**["Affordable, Detailed Global Press Monitoring with CM; Social Media Analytics A Bit Lacking"](https://www.g2.com/survey_responses/critical-mention-review-12716148)**

**Rating:** 4.0/5.0 stars

_— Alphonse T._

[Read full review](https://www.g2.com/survey_responses/critical-mention-review-12716148)

**["Critical Mention does a good job monitoring outlets and creating comprehensive reports for clients."](https://www.g2.com/survey_responses/critical-mention-review-11462548)**

**Rating:** 4.0/5.0 stars

_— Kwyn J._

[Read full review](https://www.g2.com/survey_responses/critical-mention-review-11462548)

#### What Are G2 Users Discussing About Critical Mention?

- [What is Critical Mention used for?](https://www.g2.com/discussions/what-is-critical-mention-used-for)

### [Brand Analytics](https://www.g2.com/products/brand-analytics/reviews)

Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels. - All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories. - High number of metrics and message attributes, coupled with configurable data-segmentation system, makes it possible to solve a widest range of problems, from reputation control and real-time marketing to in-depth research. - Automatic recognition of mentions sentiment with 85-90% accuracy. Machine-learning algorithms categorize messages, identify media-space trends, aggression, recognize texts in images, etc. - Configurable alert messages via mobile app, Telegram or email. - High level of automation for quick analytics: automated tagging, trend detection, personalized reports, filtration of various kinds of spam and irrelevant messages. - Simple and user-friendly interface makes preparing most complex analytic reports possible in minimal time - Monitoring mentions by geo-tags and check-ins Sources - Social networking sites: VK.com,OK.ru, Instagram,Facebook, Twitter, YouTube, etc. - Blogs, forums, review websites - Telegram channels and public chats - Mass media - 40K sources

**Average Rating:** 4.9/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Brand Analytics?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.3/10 (Category avg: 8.6/10)
- **Custom Reports:** 9.4/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Brand Analytics?

- **Seller:** [PalitrumLab](https://www.g2.com/sellers/palitrumlab)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 36% Small, 32% Large

#### What Are Recent G2 Reviews of Brand Analytics?

**["Social media and mass media monitoring in one place"](https://www.g2.com/survey_responses/brand-analytics-review-5342510)**

**Rating:** 5.0/5.0 stars

_— Tunik K._

[Read full review](https://www.g2.com/survey_responses/brand-analytics-review-5342510)

**["Brand Analytics is the best solution for social media listening"](https://www.g2.com/survey_responses/brand-analytics-review-5350195)**

**Rating:** 5.0/5.0 stars

_— Vladislav L._

[Read full review](https://www.g2.com/survey_responses/brand-analytics-review-5350195)

#### What Are G2 Users Discussing About Brand Analytics?

- [What is Brand Analytics used for?](https://www.g2.com/discussions/what-is-brand-analytics-used-for)
- [How do I use Amazon brand analytics?](https://www.g2.com/discussions/how-do-i-use-amazon-brand-analytics)
- [What is marketing analytics software used for?](https://www.g2.com/discussions/brand-analytics-what-is-marketing-analytics-software-used-for)
- [What is the best social media analytics tool?](https://www.g2.com/discussions/what-is-the-best-social-media-analytics-tool)
- [What is Amazon brand analytics?](https://www.g2.com/discussions/what-is-amazon-brand-analytics)

### [SentiOne](https://www.g2.com/products/sentione/reviews)

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate SentiOne?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.3/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SentiOne?

- **Seller:** [SentiOne](https://www.g2.com/sellers/sentione)
- **Year Founded:** 2011
- **HQ Location:** Gdansk, Pomorskie
- **Twitter:** @SentiOne\_com  
438 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=052dd6f8ff337a67c7db19e9ddc3168255bd67acdffce5eb419a47612fbbcadc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2320009%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 59% Small, 24% Medium

#### What Do G2 Reviewers Say About SentiOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **game-changing AI features** in SentiOne, enhancing their experience with useful new functions.
- Users find the **AI integration** in SentiOne to be a transformative enhancement, adding significant value to the experience.
- Users find the **new AI capabilities** of SentiOne to be a true game changer in enhancing their experience.
- Users love the **automation features** of SentiOne, finding them to be game-changing and highly beneficial.
- Users love the **innovative new features** of SentiOne, especially the AI and engaging visual additions.

##### Cons

- Users face challenges with **permissions issues** in SentiOne, complicating management and service discontinuation.
- Users face challenges with **inadequate reporting** , often struggling due to insufficient permissions and admin access issues.
- Users face **insufficient information** challenges when managing SentiOne, leading to difficulties during service discontinuation.
- Users experience challenges with **missing features** related to permission management, complicating operations and service discontinuation.
- Users report **poor management** with SentiOne, especially regarding permissions and service discontinuation challenges.

#### What Are Recent G2 Reviews of SentiOne?

**["Very useful app"](https://www.g2.com/survey_responses/sentione-review-473990)**

**Rating:** 5.0/5.0 stars

_— Monika C._

[Read full review](https://www.g2.com/survey_responses/sentione-review-473990)

**["Broad Data Coverage with Responsive, Flexible Support"](https://www.g2.com/survey_responses/sentione-review-12510352)**

**Rating:** 4.0/5.0 stars

_— Verified User in Market Research_

[Read full review](https://www.g2.com/survey_responses/sentione-review-12510352)

#### What Are G2 Users Discussing About SentiOne?

- [What is SentiOne used for?](https://www.g2.com/discussions/what-is-sentione-used-for) - 1 comment

### [Semantrum](https://www.g2.com/products/semantrum/reviews)

Semantrum media monitoring platform for all types of media sources and social networks. Media analysis, sentiment analysis, reputation, PR-metrics, market research. Cloud-based service and data visualization reporting

**Average Rating:** 4.8/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Semantrum?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.6/10 (Category avg: 8.6/10)
- **Custom Reports:** 9.6/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Semantrum?

- **Seller:** [Semantrum](https://www.g2.com/sellers/semantrum)
- **Year Founded:** 2014
- **HQ Location:** Shevchenkivskyi District, UA
- **Twitter:** @semantrum  
6 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=767ff89ec5e57a0360dcc95126e6b348f59f45bb5deb07098e9655fe3c0a1780&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsemantrum%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 53% Small, 41% Medium

#### What Do G2 Reviewers Say About Semantrum?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **detailed brand monitoring** capabilities of Semantrum, enabling effective competitor analysis and strategic decision-making.
- Users value the **detailed competitor analysis** from Semantrum, enabling informed strategic decisions based on comprehensive media tracking.
- Users find the **detailed tracking of brand mentions** in Semantrum invaluable for strategic decision-making and competitor analysis.
- Users value the **detailed brand tracking** features of Semantrum, enhancing insights for strategic decision-making against competitors.
- Users value the **detailed mentions tracking** in Semantrum for strategic insights and competitive analysis.

##### Cons

- Users desire more options for **data visualization** in Semantrum, indicating current offerings are limiting and outdated.

#### What Are Recent G2 Reviews of Semantrum?

**["A very useful product"](https://www.g2.com/survey_responses/semantrum-review-9624236)**

**Rating:** 5.0/5.0 stars

_— Bohdan I._

[Read full review](https://www.g2.com/survey_responses/semantrum-review-9624236)

**["Effective media monitoring for business"](https://www.g2.com/survey_responses/semantrum-review-10394619)**

**Rating:** 5.0/5.0 stars

_— Anna P._

[Read full review](https://www.g2.com/survey_responses/semantrum-review-10394619)

### [Metro Monitor](https://www.g2.com/products/metro-monitor/reviews)

Metro Monitor monitors all media outlets for public relations and corporate communications professionals, allowing you to gain access to proprietary news monitoring databases and innovatinve TV news clipping and media analysis services.

**Average Rating:** 4.4/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Metro Monitor?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Keyword Targeting:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Metro Monitor?

- **Seller:** [Metro Monitor](https://www.g2.com/sellers/metro-monitor)
- **Year Founded:** 1993
- **HQ Location:** Birmingham, AL
- **Twitter:** @METROMONITOR  
219 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f769a4a0343432722656511668505bbb856d8b5b1408a61e43c2e94920665bfd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmetro-monitor&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications
- **Company Size:** 67% Small, 17% Large

#### What Are Recent G2 Reviews of Metro Monitor?

**["Better than Cision and Meltwater"](https://www.g2.com/survey_responses/metro-monitor-review-3720453)**

**Rating:** 5.0/5.0 stars

_— Verified User in Government Administration_

[Read full review](https://www.g2.com/survey_responses/metro-monitor-review-3720453)

**["Metro Monitor Review"](https://www.g2.com/survey_responses/metro-monitor-review-4942222)**

**Rating:** 5.0/5.0 stars

_— Jacqueline F._

[Read full review](https://www.g2.com/survey_responses/metro-monitor-review-4942222)

#### What Are G2 Users Discussing About Metro Monitor?

- [What is Metro Monitor used for?](https://www.g2.com/discussions/what-is-metro-monitor-used-for)

### [Diffbot](https://www.g2.com/products/diffbot/reviews)

Diffbot provides a suite of products built to turn unstructured data from across the web into structured, contextual databases. Diffbot's products are built off of cutting-edge machine vision and natural language processing software that's able to read billions of documents every day. Diffbot Knowledge Graph Diffbot's Knowledge Graph product is the world's largest contextual database comprised of over 10 billion entities including organizations, products, articles, events, and more. Knowledge Graph's innovative NLP and fact parsing technologies link up entities into contextual databases, incorporating over 1 trillion "facts" from across the web in nearly live time.

**Average Rating:** 4.9/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Diffbot?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.3/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Diffbot?

- **Seller:** [Diffbot](https://www.g2.com/sellers/diffbot-ae6a3f32-a5c5-4c18-a41c-f9c78b64d2e8)
- **Year Founded:** 2011
- **HQ Location:** Menlo Park, California
- **Twitter:** @diffbot  
8,059 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=29c9dfd74f1ce2636e88a07f133ee0d0400dc3cac6e8517be8b5ffccee3bf528&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiffbot%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 76% Small, 17% Medium

#### What Are Recent G2 Reviews of Diffbot?

**["The most Competant Web Crawling Service I've used"](https://www.g2.com/survey_responses/diffbot-review-7657745)**

**Rating:** 4.0/5.0 stars

_— Justin W._

[Read full review](https://www.g2.com/survey_responses/diffbot-review-7657745)

**["Diffbot is a game-changer."](https://www.g2.com/survey_responses/diffbot-review-7472518)**

**Rating:** 5.0/5.0 stars

_— Kurt L._

[Read full review](https://www.g2.com/survey_responses/diffbot-review-7472518)

#### What Are G2 Users Discussing About Diffbot?

- [What does Diffbot do?](https://www.g2.com/discussions/what-does-diffbot-do) - 1 comment
- [Is Web scraping AI?](https://www.g2.com/discussions/is-web-scraping-ai)
- [Who uses diffbot?](https://www.g2.com/discussions/who-uses-diffbot)
- [How does Diffbot work?](https://www.g2.com/discussions/how-does-diffbot-work)

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Similar Categories

- [Media and Influencer Targeting](/categories/media-and-influencer-targeting)
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- [Other Public Relations](/categories/other-public-relations)
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[Browse Media Monitoring Themes](/categories/media-monitoring/themes)

Below are the top-rated Media Monitoring Software with Online capabilities, as verified by G2’s Research team. Real users have identified Online as an important function of Media Monitoring Software. Compare different products that offer this feature so you can decide which is best for your business needs.

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