### Contents

- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Managed Live Chat Providers Resources

##### Discussions and Reports to expand your knowledge on Managed Live Chat Providers

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Managed Live Chat Providers Discussions

0

Question on: Chat Metrics | Managed Live Chat
[Can you deliver leads to a franchise or dealer network?](/discussions/franchise-outlets-dealerships)

Franchise / Outlets / Dealerships

Yes, this is the perfect scenario for Chat Metrics. The lead distribution allows for direct delivery to "outlets" to save you double handling or integrating other tools.

Answered: Terry Wilson on December 17, 2021

Our speciality is making sure leads get to the right person so we can deliver to specific individuals, departments or outlets / locations to meet your requirements.

Answered: Terry Wilson on October 17, 2019

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0

Question on: Chat Metrics | Managed Live Chat
[Will Chat Metrics get me more traffic?](/discussions/webiste-traffic)

Website Traffic

In a way they do by helping your ranking. As people engage with the live chat, it reduces your bounce rate. This helps with your organic ranking - thus more website visitors.

Answered: Terry Wilson on December 17, 2021

Chat Metrics works inside your website to get you more leads from your existing traffic - the 95% or more of your traffic that does not convert. We do not get you more traffic, just more leads from your existing traffic.

Answered: Terry Wilson on October 17, 2019

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[Your answer](/discussions/webiste-traffic/comments/new?remote=true)

0

Question on: Chat Metrics | Managed Live Chat
[Managed Live Chat](/discussions/managed-live-chat)

What is Managed Live Chat

Fully qualified staff that sit in livechat software to have conversations with your website visitors. 

Answered: Terry Wilson on December 17, 2021

Not every visitor to your site is a potential client. There can be a lot of chats in between leads. Managed Live Chat is a MSAAS - Managed Software As A Service. Our team man the live chat on your website for you 24/7. Leave the chatting to us and get your team focused on converting the warm qualified leads we send to you.

Answered: Terry Wilson on October 17, 2019

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## Managed Live Chat Providers Reports

Grid® Report for Managed Live Chat

Summer 2026

G2 Report: Grid® Report

Grid® Report for Managed Live Chat

Spring 2026

G2 Report: Grid® Report

Grid® Report for Managed Live Chat

Winter 2026

G2 Report: Grid® Report