### Contents

- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Managed Live Chat Providers Resources

##### Discussions and Reports to expand your knowledge on Managed Live Chat Providers

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Managed Live Chat Providers Discussions

0

Question on: Managed Live Chat Providers
[Is there a setup fee? Are there any hidden costs for Live Chat Monitoring?](/discussions/is-there-a-setup-fee-are-there-any-hidden-costs-for-live-chat-monitoring)

There is absolutely no setup fees or any other hidden costs when you signup for our Live Chat Monitoring service, what you see on your website is what you get.

Answered: Rupesh Narvekar on October 17, 2019

[Your answer](/discussions/is-there-a-setup-fee-are-there-any-hidden-costs-for-live-chat-monitoring/comments/new?remote=true)

0

Question on: Managed Live Chat Providers
[What happens after the Free Live Chat Trial?](/discussions/what-happens-after-the-free-live-chat-trial)

After the Free Live Chat Trial, we discuss with you your website lead and support stats, ask for your feedback and suggest you to choose a suitable package or cancel if you were not satisfied.

Answered: Rupesh Narvekar on October 17, 2019

[Your answer](/discussions/what-happens-after-the-free-live-chat-trial/comments/new?remote=true)

0

Question on: Managed Live Chat Providers
[How do you differentiate between packages if all your packages have unlimited live chats?](/discussions/how-do-you-differentiate-between-packages-if-all-your-packages-have-unlimited-live-chats)

We do a fair assumption based on the average visitors a typical business similar to your gets. We suggest you to a buy a package based on that. For most businesses we service the basic packages are ideal. If we feel or notice that you are getting too many chats for a particular package, we will advice you to upgrade. You will never be charged for any overage. We won’t surprise you. At that point it’s totally unto you to continue with the new suggested package or cancel with no obligation. We want this to be a win-win for all of us. Our Starter package is ideal for a business that has 1 website, while standard package is more suited for a business having 2 websites. If you own 5 websites, you can avail our Premium package. For businesses that have more than 5 websites, enterprise package is recommended. Note: To get an estimate if you have less than 500 chats a month our Starter or Standard package will work for you. If you have between 500 to 1000 chats we would suggest you to sign up for our Premium package. If you have other requirements you can always ask for a custom quote.

Answered: Rupesh Narvekar on October 17, 2019

[Your answer](/discussions/how-do-you-differentiate-between-packages-if-all-your-packages-have-unlimited-live-chats/comments/new?remote=true)

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## Managed Live Chat Providers Reports

Grid® Report for Managed Live Chat

Summer 2026

G2 Report: Grid® Report

Grid® Report for Managed Live Chat

Spring 2026

G2 Report: Grid® Report

Grid® Report for Managed Live Chat

Winter 2026

G2 Report: Grid® Report