### Contents

- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Managed Live Chat Providers Resources

##### Discussions and Reports to expand your knowledge on Managed Live Chat Providers

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Managed Live Chat Providers Discussions

0

Question on: Managed Live Chat Providers
[Where are your chat agents physically based?](/discussions/where-are-your-chat-agents-physically-based)

We are a US company, however our highly educated chat agents are located in our company owned delivery center in Manila, Philippines.

Answered: Rupesh Narvekar on October 17, 2019

[Your answer](/discussions/where-are-your-chat-agents-physically-based/comments/new?remote=true)

0

Question on: Managed Live Chat Providers
[How is your Live Chat Service so cheap?](/discussions/how-is-your-live-chat-service-so-cheap)

Our world class delivery centers are in Manila, Philippines. They are an integral part of our global delivery network helping deliver business value to our clients worldwide for a fraction of those in the Western world. Additionally our expertise and technology allow us to service several client needs concurrently. Without compromising Live chat quality, each of our chat experts can serve 5 – 6 clients at a given time. Our advantage of low input cost coupled with high class technology enables us to pass the benefits to you in terms of reasonable pricing.

Answered: Rupesh Narvekar on October 17, 2019

[Your answer](/discussions/how-is-your-live-chat-service-so-cheap/comments/new?remote=true)

0

Question on: Managed Live Chat Providers
[How am I billed for chat leads? Is there a variable cost or fixed cost?](/discussions/how-am-i-billed-for-chat-leads-is-there-a-variable-cost-or-fixed-cost)

We do not bill you per chat lead, we bill fixed monthly irrespective of the lead or support chat we do on your behalf.

Answered: Rupesh Narvekar on October 17, 2019

[Your answer](/discussions/how-am-i-billed-for-chat-leads-is-there-a-variable-cost-or-fixed-cost/comments/new?remote=true)

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## Managed Live Chat Providers Reports

Grid® Report for Managed Live Chat

Summer 2026

G2 Report: Grid® Report

Grid® Report for Managed Live Chat

Spring 2026

G2 Report: Grid® Report

Grid® Report for Managed Live Chat

Winter 2026

G2 Report: Grid® Report