# Best Managed Detection and Response (MDR) Software - Page 2

## How Many Managed Detection and Response (MDR) Software Products Does G2 Track?

**Total Products under this Category:** 129

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↓0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** RocketCyber (+0.6%) - Among all products in this category, RocketCyber recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Managed Detection and Response (MDR) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,500+ Authentic Reviews
- 129+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Managed Detection and Response (MDR) Software
 ![G2 Grid® for Managed Detection and Response (MDR) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.png?focus%5B%5D=113623&focus%5B%5D=126474&focus%5B%5D=68442&focus%5B%5D=38011&focus%5B%5D=39308&focus%5B%5D=68606&focus%5B%5D=1436&focus%5B%5D=14988)

Highlighted products: Sophos MDR, Acronis Cyber Protect Cloud, Huntress Managed EDR, Arctic Wolf, eSentire, CrowdStrike Falcon Endpoint Protection Platform, ThreatDown, and ESET PROTECT.

Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.json?focus%5B%5D=sophos-mdr&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=huntress-managed-edr&focus%5B%5D=arctic-wolf&focus%5B%5D=esentire&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=threatdown&focus%5B%5D=eset-protect)

**Sponsored**

### Deepwatch

Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1797&secure%5Bchosen_at%5D=2026-08-01T17%3A26%3A29Z&secure%5Bdisplayable_resource_id%5D=1797&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1797&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=108062&secure%5Bresource_id%5D=1797&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-detection-and-response-mdr%3Fpage%3D2%26trk%3Dpublic_post_comment-text&secure%5Btoken%5D=a910057ae4fd3288af96c8ed65c7f006180dd75e042d928f3a0a0812b84b2a02&secure%5Burl%5D=https%3A%2F%2Fwww.deepwatch.com%2Fplatform%2Fg2&secure%5Burl_type%5D=book_demo)

### [Field Effect MDR](https://www.g2.com/products/field-effect-mdr/reviews)

Field Effect delivers intelligence-grade managed detection and response for the AI era. Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more. With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have.

**Average Rating:** 4.8/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Field Effect MDR?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 7.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Field Effect MDR?

- **Seller:** [Field Effect](https://www.g2.com/sellers/field-effect)
- **Company Website:** fieldeffect.com
- **Year Founded:** 2016
- **HQ Location:** Ottawa
- **Twitter:** @fieldeffectsoft  
1,304 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f33027ff6b26ea045abff608be62c1a88c1cf2abbd13e52908caf6878ee88ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffield-effect-software&secure%5Burl_type%5D=linkedin_company_website)  
151 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 52% Small, 27% Medium

#### What Do G2 Reviewers Say About Field Effect MDR?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Field Effect MDR extremely **easy to use** , appreciating its simple setup and insightful alerts for vulnerabilities.
- Users appreciate the **responsive customer support** of Field Effect MDR, enhancing the overall security experience for their teams.
- Users value the **effective threat detection** of Field Effect MDR, appreciating its timely alerts and insightful reports.
- Users value the **meaningful alert notifications** from Field Effect MDR, enhancing visibility and improving security across networks.
- Users find **easy implementation** of Field Effect MDR enhances security and boosts operational efficiency effortlessly.

##### Cons

- Users often face **alert issues** with overwhelming volume and insufficient support, complicating their ability to investigate effectively.
- Users face **communication issues** with Field Effect MDR, requiring support for clarity on alerts and technical details.
- Users find the **inefficient alert system** overwhelming, often needing support for clearer information amidst the high volume of alerts.
- Users highlight **insufficient information** provided in alerts, often needing support for clarification on issues.
- Users find the **learning curve steep** , requiring time and effort for effective onboarding and understanding of the platform.

#### What Are Recent G2 Reviews of Field Effect MDR?

**["Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out"](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172)**

**Rating:** 5.0/5.0 stars

_— Lawrence S._

[Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172)

**["Exceptional Security and Usability with Field Effect MDR"](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101)**

**Rating:** 5.0/5.0 stars

_— Melissa C._

[Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101)

#### What Are G2 Users Discussing About Field Effect MDR?

- [What is Covalence used for?](https://www.g2.com/discussions/what-is-covalence-used-for) - 1 comment

### [Deepwatch](https://www.g2.com/products/deepwatch/reviews)

Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020

**Average Rating:** 4.5/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Deepwatch?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Deepwatch?

- **Seller:** [Deepwatch](https://www.g2.com/sellers/deepwatch)
- **Company Website:** www.deepwatch.com
- **Year Founded:** 2019
- **HQ Location:** Palo Alto, California, United States
- **Twitter:** @deepwatch\_sec  
907 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a531a26b3592e432b712847808ce2bf8c0119450fd086d681e4a98ad0443a30&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepwatchsec&secure%5Burl_type%5D=linkedin_company_website)  
226 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 45% Large

#### What Do G2 Reviewers Say About Deepwatch?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **responsive support** and quick processing of requests from the Deepwatch team.
- Users value the **continuous monitoring** by Deepwatch that enhances security operations and provides actionable insights.
- Users value the **implementation ease** of Deepwatch, noting smooth transitions and effective support throughout the process.
- Users commend Deepwatch for its **reliable and consistent service** , effectively enhancing security operations and threat response.
- Users value the **expertise and responsiveness** of Deepwatch's staff, enhancing their security operations significantly.

##### Cons

- Users face **communication issues** with Deepwatch, impacting timely support and real-time collaboration on various platforms.
- Users note that **limited integration options** hinder Deepwatch's performance and complicate the overall user experience.
- Users report **slow performance** in Deepwatch, especially during large data queries and complex onboarding processes.
- Users find **deployment issues** challenging due to time-consuming onboarding and maintenance complexities with various service components.
- Users find **difficult navigation** in Deepwatch due to reliance on Service Now, preferring more user-friendly options like Jira.

#### What Are Recent G2 Reviews of Deepwatch?

**["Amazing Security Operations with Expert Guidance and Continuous Monitoring by Deepwatch."](https://www.g2.com/survey_responses/deepwatch-review-12394279)**

**Rating:** 4.0/5.0 stars

_— Bhavik T._

[Read full review](https://www.g2.com/survey_responses/deepwatch-review-12394279)

**["Dependable, Responsive Support That’s Easy to Work With"](https://www.g2.com/survey_responses/deepwatch-review-12998883)**

**Rating:** 5.0/5.0 stars

_— Rachel S._

[Read full review](https://www.g2.com/survey_responses/deepwatch-review-12998883)

### [Cybereason Managed Detection and Response](https://www.g2.com/products/cybereason-managed-detection-and-response/reviews)

Cybereason Managed Detection and Response (MDR) is a comprehensive, fully managed security solution that provides organizations with 24/7 proactive threat hunting, detection, and remediation services. Leveraging the Cybereason Defense Platform and a dedicated Security Operations Center (SOC), this service offers deep visibility into malicious operations (MalOps™) across all network endpoints, enabling rapid identification and neutralization of cyber threats. Key Features and Functionality: - Continuous Monitoring: Provides round-the-clock surveillance of network activities to detect and respond to threats in real-time. - Rapid Threat Detection and Response: Achieves industry-leading response times, detecting threats in under one minute, triaging within five minutes, and remediating in less than thirty minutes. - MalOp™ Severity Scoring: Utilizes a proprietary scoring system to prioritize threats based on severity, ensuring critical issues are addressed promptly. - Proactive Threat Hunting: Employs advanced techniques to identify and mitigate potential threats before they can cause harm. - Flexible Deployment: Offers scalable solutions suitable for organizations of all sizes, with deployment operational in hours, not days. Primary Value and Problem Solved: Cybereason MDR addresses the challenges organizations face in managing complex cybersecurity threats, especially those lacking extensive in-house security resources. By providing expert-driven, continuous monitoring and rapid response capabilities, it enhances an organization's security posture, reduces alert fatigue, and streamlines security operations. This service effectively mitigates the risk of breaches, allowing organizations to focus on their core business activities with confidence in their cybersecurity defenses.

**Average Rating:** 4.6/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Cybereason Managed Detection and Response?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.5/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Cybereason Managed Detection and Response?

- **Seller:** [Cybereason](https://www.g2.com/sellers/cybereason)
- **Year Founded:** 2012
- **HQ Location:** La Jolla, San Diego, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03149c252fb4c6ebe7983f842da7d6e8d1c855b9c94863a94d7cd0700856b800&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcybereason&secure%5Burl_type%5D=linkedin_company_website)  
482 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Large, 45% Medium

#### What Do G2 Reviewers Say About Cybereason Managed Detection and Response?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Cybereason's EDR tool to be a **highly effective solution** for safeguarding their environments and endpoints from threats.
- Users find the **effective network security** of Cybereason essential for safeguarding their environments and endpoints from threats.

##### Cons

- Users appreciate the ease of use but are frustrated by the **high number of false positives** generated by Cybereason.

#### What Are Recent G2 Reviews of Cybereason Managed Detection and Response?

**["Cyberreason at Carbon Black"](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041)**

**Rating:** 4.0/5.0 stars

_— Amy C._

[Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041)

**["MDR at its best"](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753)**

**Rating:** 4.5/5.0 stars

_— Verified User in Electrical/Electronic Manufacturing_

[Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753)

#### What Are G2 Users Discussing About Cybereason Managed Detection and Response?

- [What is Cybereason Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-cybereason-managed-detection-and-response-used-for)

### [ReliaQuest GreyMatter](https://www.g2.com/products/reliaquest-greymatter/reviews)

ReliaQuest’s agentic AI security operations platform, GreyMatter, allows security teams to detect threats at the source, contain them in under 5 minutes, and eliminate Tier 1 and Tier 2 work for faster investigation and response. GreyMatter orchestrates 6 agentic AI personas with 200+ agent skills and 400+ AI tools to exponentially scale security operations and help organizations predict what's next.

**Average Rating:** 4.5/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate ReliaQuest GreyMatter?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.6/10 (Category avg: 9.0/10)
- **Automated remediation:** 7.9/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ReliaQuest GreyMatter?

- **Seller:** [ReliaQuest](https://www.g2.com/sellers/reliaquest)
- **Company Website:** www.ReliaQuest.com
- **Year Founded:** 2007
- **HQ Location:** Tampa, Florida, United States
- **Twitter:** @ReliaQuest  
2,577 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b61949df7d95fd596e32ee1ad8978028297e007986220b612658a0662ade858e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freliaquest%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,066 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 38% Medium, 31% Large

#### What Do G2 Reviewers Say About ReliaQuest GreyMatter?

_AI-generated summary from verified user reviews_

##### Pros

- Users applaud the **exceptional visibility** and seamless integration of ReliaQuest GreyMatter across diverse security environments.
- Users value the **centralized management** offered by ReliaQuest GreyMatter, streamlining security operations across multiple systems effectively.
- Users commend the **exceptional customer support** of ReliaQuest GreyMatter, enhancing their overall experience and satisfaction.
- Users find ReliaQuest GreyMatter's **ease of use** invaluable for streamlining security operations and facilitating quick investigations.
- Users value the **seamless integrations** of ReliaQuest GreyMatter, enhancing security operations through unified workflows and capabilities.

##### Cons

- Users experience **slow report loading and clunky UI** on ReliaQuest GreyMatter, noting a need for enhancements, especially on Android.
- Users find the **complexity of configurations** time-consuming, often requiring additional effort to fine-tune automated rules.
- Users experience **inefficient alerts** with delays and duplicates, complicating workflows and requiring additional adjustments to automation rules.
- Users experience a **challenging learning curve** with advanced automation workflows, though support helps alleviate difficulties eventually.
- Users find the **login issues** with the ReliaQuest GreyMatter app clunky, hindering a smooth sign-in experience.

#### What Are Recent G2 Reviews of ReliaQuest GreyMatter?

**["Effective Automation for MSSP with GreyMatter"](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289)**

**Rating:** 4.5/5.0 stars

_— Pedro G._

[Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289)

**["Saves Time with Seamless Integrations"](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996)**

**Rating:** 4.5/5.0 stars

_— Ben B._

[Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996)

### [LevelBlue MDR / MXDR](https://www.g2.com/products/levelblue-mdr-mxdr/reviews)

LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co.

**Average Rating:** 4.5/5.0

**Total Reviews:** 247

#### How Do G2 Users Rate LevelBlue MDR / MXDR?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind LevelBlue MDR / MXDR?

- **Seller:** [LevelBlue](https://www.g2.com/sellers/levelblue-49a2e3c1-ca90-4308-b899-08973f657bae)
- **HQ Location:** Dallas, Texas, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b7c87546a6975c33488ad71b8d45d5e29fffbd81a2f727bd39487c5bbfe94466&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flevelbluecyber%2F&secure%5Burl_type%5D=linkedin_company_website)  
782 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 52% Medium, 36% Large

#### What Do G2 Reviewers Say About LevelBlue MDR / MXDR?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **informative and easy-to-navigate dashboard** , enhancing their overall experience with LevelBlue MDR/MXDR.
- Users value the **deployment ease** of LevelBlue MDR / MXDR, appreciating its simple setup and intuitive dashboard.
- Users appreciate the **easy installation** of LevelBlue MDR/MXDR, making deployment and navigation a breeze.
- Users appreciate the **compliance support** of LevelBlue MDR/MXDR, effectively meeting requirements for certifications like SOC2 and HITRUST.
- Users value the **complete visibility** into incidents, appreciating the detailed breadcrumb trail it provides.

##### Cons

- Users find the **difficult navigation** of vulnerability lists in LevelBlue MDR/MXDR to be frustrating and confusing.
- Users find the **inefficient alert system** lacking polish, affecting the overall effectiveness of LevelBlue MDR/MXDR.
- Users find the **reporting poor** , as links require logins and vulnerability lists are hard to navigate.

#### What Are Recent G2 Reviews of LevelBlue MDR / MXDR?

**["Provided my company with more visilibility and peace of mind because it 24/7 SOC team"](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839)**

**Rating:** 5.0/5.0 stars

_— Verified User in Government Administration_

[Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839)

**["Alert Logic Cybersecurity Monitoring In-Depth"](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782)**

**Rating:** 5.0/5.0 stars

_— Juan M._

[Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782)

#### What Are G2 Users Discussing About LevelBlue MDR / MXDR?

- [What is Alert Logic MDR used for?](https://www.g2.com/discussions/what-is-alert-logic-mdr-used-for)
- [What is AT&T Managed Threat Detection and Response Service used for?](https://www.g2.com/discussions/what-is-at-t-managed-threat-detection-and-response-service-used-for)
- [What is Alert Logic?](https://www.g2.com/discussions/what-is-alert-logic)

### [Expel](https://www.g2.com/products/expel/reviews)

Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks.

**Average Rating:** 4.6/5.0

**Total Reviews:** 74

#### How Do G2 Users Rate Expel?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.1/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Expel?

- **Seller:** [Expel](https://www.g2.com/sellers/expel)
- **Company Website:** www.expel.com
- **Year Founded:** 2016
- **HQ Location:** Herndon, Virginia
- **Twitter:** @ExpelSecurity  
12,791 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=786685321ed6071814421c5ca977c520308ade2dc9427899fe5edd4f51321319&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexpel%2F&secure%5Burl_type%5D=linkedin_company_website)  
476 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 51% Large, 34% Medium

#### What Do G2 Reviewers Say About Expel?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Expel, appreciating its effortless navigation and prompt customer support.
- Users appreciate the **easy integrations** of Expel, enhancing connectivity within their security ecosystem seamlessly.
- Users appreciate the **quick threat detection and comprehensive coverage** provided by Expel, enhancing their security operations effortlessly.
- Users commend Expel for its **rapid threat detection** and seamless integration, enhancing overall security and operational efficiency.
- Users commend the **prompt and knowledgeable customer support** from Expel, ensuring a smooth and effective experience.

##### Cons

- Users highlight the **limited customization options** in Expel, affecting alert prioritization and report specificity.
- Users experience **communication issues** with Expel, desiring quicker responses and clearer escalation procedures for incidents.
- Users find the **inefficient alert system** limits customization, making it hard to prioritize critical notifications effectively.
- Users find the **limited integration** across tools hampers efficiency and requires switching back to vendor consoles for validation.
- Users find Expel to be **expensive** when needing to customize reports, which hampers efficiency and decision-making.

#### What Are Recent G2 Reviews of Expel?

**["High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours"](https://www.g2.com/survey_responses/expel-review-12318827)**

**Rating:** 4.5/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/expel-review-12318827)

**["Clear Details, Smart Alert Prioritisation, and Proactive Remediation"](https://www.g2.com/survey_responses/expel-review-12564386)**

**Rating:** 5.0/5.0 stars

_— Subhajji S._

[Read full review](https://www.g2.com/survey_responses/expel-review-12564386)

#### What Are G2 Users Discussing About Expel?

- [What is Expel used for?](https://www.g2.com/discussions/what-is-expel-used-for)

### [UnderDefense MAXI](https://www.g2.com/products/underdefense-maxi/reviews)

UnderDefense is an Agentic AI SOC & Compliance Automation platform trusted by 200+ enterprises in the US and EU. It works on top of the security stack you already own — no rip-and-replace, no added headcount — so your team spends its time on decisions, not triage. ◆ 10+ years of operations with zero ransomware incidents ◆ 250+ integrations across any SIEM, EDR, or cloud stack ◆ 24/7 IR team available whenever you need urgent support WHAT WE OFFER AGENTIC AI SOC UnderDefense Agentic AI SOC works on top of your existing security stack, turning every security team into a machine-speed defense unit without tool replacement or headcount expansion. It takes over the investigative routine that pulls your team away from strategic decisions: enrichment, correlation, triage. ▸ Investigation at Machine Speed: Agentic AI SOC accesses tools, enriches data, and performs deep cross-environment investigations at machine speed. It correlates, triages, and forms conclusions, offloading all repetitive work from your team. ▸ 2 Minutes Per Alert: Complete SIEM queries, threat intel checks, and cross-system correlations in 2 minutes. Every step fully observable and auditable. ▸ Human at Every Decision Point: The platform verifies suspicious activity with end-users via Slack or Teams, then routes containment decisions to your team or our 24/7 IR experts. COMPLIANCE AUTOMATION Stop chasing spreadsheets. UnderDefense MAXI Compliance AI automatically collects continuous evidence across ISO 27001, SOC 2, PCI DSS, GDPR, and HIPAA, and publishes your live posture through a shareable Trust Center link. ▸ 40% audit-ready in the first 40 minutes ▸ 2X faster time-to-compliance vs. traditional audit ▸ 24/7 continuous monitoring — posture always current, not point-in-time WHY WE ARE BETTER ✓ No rip-and-replace: Works with your current SIEM (Splunk, Sentinel, Chronicle, QRadar, Elastic), EDR, and cloud tools. Logs stay in your data lake. ✓ True Multi-Environment Coverage: Comprehensive visibility across on-premises, cloud (AWS, GCP, Azure), SaaS, network, identity, and OT/SCADA environments. ✓ The Only Agentic AI SOC with on-prem deployment: Full AI SOC inside your own infrastructure. No telemetry leaving your environment. Air-gapped available. ✓ Right-Sized for Any Enterprise: Detection engineering and support tailored to your organization, not a one-size-fits-all template. Start your free trial at underdefense.com

**Average Rating:** 4.9/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate UnderDefense MAXI?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.8/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.7/10 (Category avg: 8.6/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind UnderDefense MAXI?

- **Seller:** [UnderDefense](https://www.g2.com/sellers/underdefense)
- **Year Founded:** 2017
- **HQ Location:** New York, NY
- **Twitter:** @underdefense  
153 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58843c2b215633c7e82dc703401c6be2409820b1cf096740d3975364b89f4cdc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funderdefense-llc&secure%5Burl_type%5D=linkedin_company_website)  
142 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 63% Medium, 23% Small

#### What Do G2 Reviewers Say About UnderDefense MAXI?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **responsive and professional customer support** of UnderDefense, enhancing their cybersecurity experience significantly.
- Users commend UnderDefense MAXI for its **exceptional responsiveness and effective cybersecurity solutions** , enhancing overall security management seamlessly.
- Users value the **accurate information provided** by UnderDefense MAXI, which enhances their ability to address security vulnerabilities effectively.
- Users commend UnderDefense MAXI for its **efficient issue resolution** , noted for quick responsiveness and insightful recommendations.
- Users highlight the **exceptional reliability** of UnderDefense MAXI, praising their responsive support and effective security solutions.

##### Cons

- Users desire **greater automation** for updates and dashboard control to enhance their experience with UnderDefense MAXI.
- Users desire **greater control** over the dashboard and automated updates for a more tailored experience with UnderDefense MAXI.
- Users note the **limited integration** requires time and effort for proper setup, which may be a consideration for new clients.
- Users note that **setup difficulty** may require significant initial time investment to ensure proper tool integration.

#### What Are Recent G2 Reviews of UnderDefense MAXI?

**["Brought Elastic, SentinelOne, AWS, Azure. Nothing Replaced. The Whole Stack Got Sharper."](https://www.g2.com/survey_responses/underdefense-maxi-review-13036927)**

**Rating:** 5.0/5.0 stars

_— Oleksandr M._

[Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-13036927)

**["AI-Powered Correlation with Human-Validated Verdicts"](https://www.g2.com/survey_responses/underdefense-maxi-review-13083984)**

**Rating:** 5.0/5.0 stars

_— Eugen S._

[Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-13083984)

### [Pondurance](https://www.g2.com/products/pondurance/reviews)

Pondurance is the only provider of risk-based MDR services specifically engineered to eliminate breach risks. As a full-service provider of DFIR, MDR, and cybersecurity advisory and compliance services, Pondurance protects midmarket organizations from data breach risks before, during, and after its occurrence. Organizations entrusted with consumer protected health information (PHI) and personally identifiable information (PII) rely on Pondurance to provide a unified platform and trusted U.S.-based SOC service.

**Average Rating:** 4.8/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Pondurance?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.7/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Pondurance?

- **Seller:** [Pondurance](https://www.g2.com/sellers/pondurance)
- **Company Website:** www.pondurance.com
- **Year Founded:** 2008
- **HQ Location:** Indianapolis, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4d7477b3adde203fc9354e15cee73b2f5bfcfdc6e17ba664a17988716e88c6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpondurance-llc&secure%5Burl_type%5D=linkedin_company_website)  
109 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 65% Medium, 24% Large

#### What Do G2 Reviewers Say About Pondurance?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Pondurance for its **prompt response time** , ensuring effective issue resolution and proactive security management.
- Users commend Pondurance for their **proactive cybersecurity services** , ensuring excellent support and seamless integration.
- Users appreciate the **continuous monitoring** of Pondurance, experiencing reliable and effective cybersecurity support throughout their engagement.
- Users commend the **proactive customer support** of Pondurance, enhancing their overall security posture and issue resolution.
- Users value the **real-time monitoring** of Pondurance, appreciating the quick response to any emerging issues.

##### Cons

- Users note occasional **deployment issues** , though they are infrequent and typically minor in nature.

#### What Are Recent G2 Reviews of Pondurance?

**["Pondurance Is an Incredibly Helpful, Attentive Partner"](https://www.g2.com/survey_responses/pondurance-review-13188617)**

**Rating:** 5.0/5.0 stars

_— Kristen S._

[Read full review](https://www.g2.com/survey_responses/pondurance-review-13188617)

**["Highly Flexible Team with Dedicated, Above-and-Beyond Support"](https://www.g2.com/survey_responses/pondurance-review-13123876)**

**Rating:** 4.5/5.0 stars

_— Michael S._

[Read full review](https://www.g2.com/survey_responses/pondurance-review-13123876)

### [Kaspersky Managed Detection and Response](https://www.g2.com/products/kaspersky-managed-detection-and-response/reviews)

Kaspersky Managed Detection and Response is an expert-led service offering round-the clock monitoring, detection, investigation and a rapid response to sophisticated cyberattacks — augmenting existing security controls with human-led detection and global threat intelligence. The service immediately strengthens IT and OT security posture, regardless of your organization’s size or industry. Kaspersky Managed Detection and Response provides customers with a lack of IT security expertise a turnkey solution for customers with limited in-house IT and OT security expertise, and gives experienced teams the flexibility to delegate 24/7 monitoring, incident detection and alert triage to Kaspersky experts. Kaspersky MDR capabilities can be characterized in 3 pillars: Continuous protection against advanced threats from day one. Kaspersky MDR activates in minutes with no additional infrastructure required, using our SOC analysts and threat intelligence to deliver multi-layered detection across multiple domains. Informed by billions of telemetry signals, it enables proactive threat hunting, root-cause investigation, and full, rapid remediation — protecting against known and zero-day threats from day one. Security operations led by experts, enhanced by intelligence. With Kaspersky MDR, your security operations are managed by global experts with deep frontline experience and industry-leading certifications. Their work is amplified by market-leading Threat Intelligence and AI mechanisms embedded in the service, helping enrich every alert, accelerate detection and reduce Mean Time to Respond (MTTR). Operational efficiency and cost predictability. • Kaspersky MDR eliminates the complexity and cost of building an in‑house SOC from scratch — a process that can drain your budget and delay meaningful security improvements for months or even years. • If you already have your own SOC, the service takes on the burden of 24/7 monitoring, alert triage and incident classification, freeing your analysts to focus on higher-value, strategic work.

**Average Rating:** 4.1/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Kaspersky Managed Detection and Response?

- **Has the product been a good partner in doing business?:** 6.9/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10)
- **Automated remediation:** 10.0/10 (Category avg: 8.6/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Kaspersky Managed Detection and Response?

- **Seller:** [Kaspersky](https://www.g2.com/sellers/kaspersky-bce2dc7f-2586-4e87-96da-114de2c40584)
- **Year Founded:** 1997
- **HQ Location:** Moscow
- **Twitter:** @kasperskylabind  
1,291 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9adfdb759bbc829267203f5e759faa112e92605273b67256b6ef318f8690bf64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaspersky%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,576 employees on LinkedIn®
- **Phone:** 1-866-328-5700

#### Who Uses This Product?

- **Company Size:** 71% Medium, 21% Large

#### What Are Recent G2 Reviews of Kaspersky Managed Detection and Response?

**["Used Kaspersky for 5 Years. Zero Incidents"](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247)**

**Rating:** 4.0/5.0 stars

_— Michael D. C._

[Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247)

**["Elite white hat hacker helps you monitor the environment 7x24x365"](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584)**

**Rating:** 4.5/5.0 stars

_— Shao-Ju L._

[Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584)

#### What Are G2 Users Discussing About Kaspersky Managed Detection and Response?

- [What is Kaspersky Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-kaspersky-managed-detection-and-response-used-for) - 1 comment

### [CyberMaxx](https://www.g2.com/products/cybermaxx/reviews)

CyberMaxx is a modern MDR leader, combining advanced AI threat detection with seasoned human expertise to deliver faster, smarter, and more holistic response. Our solution helps organizations enhance their cybersecurity posture through proactive threat detection and rapid incident response. With a focus on delivering comprehensive security services, CyberMaxx is tailored to meet the needs of businesses seeking to safeguard their digital assets against an ever-evolving landscape of cyber threats. The target audience for CyberMaxx includes mid-sized businesses that require robust security measures but may lack the internal resources or expertise to effectively manage cybersecurity threats. Organizations in various regulated sectors, including finance, healthcare, and municipalities, can benefit from CyberMaxx's offerings, which are designed to provide peace of mind through continuous monitoring and expert intervention. The service is particularly valuable for companies that prioritize security but want to avoid the complexities of managing multiple vendors or investing in additional technologies. One of the standout features of CyberMaxx is its “Big R Response,” which ensures 24/7/365 threat detection backed by a team of seasoned experts. The Threat Response Team operates within the Security Operations Center (SOC) to investigate potential threats immediately, assessing the full scope of any compromise and working diligently with clients until remediation is achieved. This level of responsiveness is crucial for minimizing the impact of security incidents and ensuring business continuity. CyberMaxx also distinguishes itself through its tech-enabled approach, which integrates existing best-in-class technologies without requiring clients to commit to specific vendors or make additional investments. This flexibility allows organizations to leverage their current infrastructure while benefiting from CyberMaxx’s expertise. Furthermore, the dedicated account resources provided by CyberMaxx act as an extension of the client’s team, delivering the equivalent of 3-5 full-time technical experts. This ensures that clients receive personalized support and guidance tailored to their unique security needs. In addition to its core MDR services, CyberMaxx offers a suite of Offensive Services, including Penetration Testing, Risk & Compliance Assessments, and Security Awareness Training. These services are designed to strengthen defenses against evolving threats, reinforcing the belief that proactive offense is essential for effective defense. With over 24 years of experience and a client base of more than 800 global customers, CyberMaxx brings unmatched security expertise and a commitment to partnership, making it a valuable ally in the fight against cyber threats.

**Average Rating:** 4.7/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate CyberMaxx?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.7/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CyberMaxx?

- **Seller:** [CyberMaxx](https://www.g2.com/sellers/cybermaxx)
- **Company Website:** cybermaxx.com
- **Year Founded:** 2003
- **HQ Location:** New York City, NY
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff23c7c3065d9d7f8fd0a59a702654e4935598f1b6eca90cde30e30b4d805783&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fcybermaxx%2F&secure%5Burl_type%5D=linkedin_company_website)  
218 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 44% Large, 36% Medium

#### What Do G2 Reviewers Say About CyberMaxx?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer experience** from CyberMaxx's SOC Services, enhancing their cybersecurity capabilities and collaboration.
- Users value the **clear and regular communication** and efficient alert handling from CyberMaxx, enhancing operational confidence.
- Users commend CyberMaxx for its **24/7 continuous monitoring** , ensuring prompt issue resolution and effective cybersecurity management.
- Users value the **clear and responsive customer support** of CyberMaxx, enhancing communication and alleviating confusion effectively.
- Users praise CyberMaxx for its **immediate response** , ensuring 24/7 support and effective problem handling without delays.

##### Cons

- Users experience **communication issues** with CyberMaxx, leading to frustration and delays in addressing concerns effectively.
- Users feel the **inefficient alert system** causes frustration due to repeated notifications and poor communication post-merger.

#### What Are Recent G2 Reviews of CyberMaxx?

**["24/7 SOC and a Clean CyberSight Portal That Feels Like an Extension of Our IT Team"](https://www.g2.com/survey_responses/cybermaxx-review-13125934)**

**Rating:** 4.5/5.0 stars

_— Sajish G._

[Read full review](https://www.g2.com/survey_responses/cybermaxx-review-13125934)

**["Thorough Red Team Assessments with Deep-Dive Reporting and a Professional Team"](https://www.g2.com/survey_responses/cybermaxx-review-13090641)**

**Rating:** 5.0/5.0 stars

_— Ben S._

[Read full review](https://www.g2.com/survey_responses/cybermaxx-review-13090641)

#### What Are G2 Users Discussing About CyberMaxx?

- [What is CyberMaxx Managed Security Service used for?](https://www.g2.com/discussions/what-is-cybermaxx-managed-security-service-used-for) - 1 comment

### [Heimdal](https://www.g2.com/products/heimdal/reviews)

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

**Average Rating:** 4.4/5.0

**Total Reviews:** 76

#### How Do G2 Users Rate Heimdal?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10)
- **Automated remediation:** 10.0/10 (Category avg: 8.6/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Heimdal?

- **Seller:** [Heimdal®](https://www.g2.com/sellers/heimdal)
- **Company Website:** heimdalsecurity.com
- **Year Founded:** 2014
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @HeimdalSecurity  
5,086 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4243d36e84d7125b091c9f78c8d63c35f03d88a7252b4c7df5584fd2fa0a49c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheimdal-security%2F&secure%5Burl_type%5D=linkedin_company_website)  
277 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Construction
- **Company Size:** 58% Medium, 27% Small

#### What Do G2 Reviewers Say About Heimdal?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **simple and straightforward user interface** of Heimdal, making it accessible for entry-level personnel.
- Users commend Heimdal's **exceptional customer support** , noting prompt responses and professional assistance that often exceeds expectations.
- Users value the **robust security** of Heimdal, noting its reliability and user-friendly interface for effective defense.
- Users praise Heimdal for its **reliable security solutions** , delivering consistent performance and dependable support for their needs.
- Users value Heimdal for its **reliable security solutions** and responsive 24/7 support, enhancing user confidence.

##### Cons

- Users face significant **access issues** with Heimdal's admin portal, finding navigation complex and essential resources hard to locate.
- Users find the **complex interface** of Heimdal frustrating, struggling with navigation and accessing essential features.
- Users find the **limited customization options** frustrating, particularly in navigating the complex admin portal and UI.
- Users find Heimdal **not user-friendly** due to its complex admin portal and difficult navigation for essential tasks.
- Users report challenges with **poor customer support** during initial setup, affecting overall experience and efficiency.

#### What Are Recent G2 Reviews of Heimdal?

**["Clear Patch Management and Endpoint Visibility That Builds Compliance Confidence"](https://www.g2.com/survey_responses/heimdal-review-13056558)**

**Rating:** 4.5/5.0 stars

_— Verified User in Airlines/Aviation_

[Read full review](https://www.g2.com/survey_responses/heimdal-review-13056558)

**["Automated patching makes life easier, but remote desktop needs work"](https://www.g2.com/survey_responses/heimdal-review-12879665)**

**Rating:** 5.0/5.0 stars

_— Kris B._

[Read full review](https://www.g2.com/survey_responses/heimdal-review-12879665)

### [RocketCyber](https://www.g2.com/products/rocketcyber/reviews)

A complete rebuild of RocketCyber, it delivers more powerful protection in a simpler, more modern platform — with 24/7 AI-augmented, human-led threat detection and response across endpoints, firewalls and Microsoft 365, backed by a global SOC operating from Florida and Ireland. And unlike vendors that require you to rip and replace existing security tools, Kaseya MDR integrates with both Kaseya and third-party EDR solutions, so you can maintain protection regardless of your current environment. At the core of the platform is an AI-enhanced SOC, powered by Kaseya Intelligence, that handles machine-speed triage, noise reduction and event correlation before human analysts step in. Your team only sees validated threats that require attention, not hundreds of raw alerts to sort through manually. When action is needed, the SOC executes containment directly — device isolation, account lock, session revocation — without requiring internal intervention, with direct phone access to SOC analysts available when you need it.

**Average Rating:** 4.3/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate RocketCyber?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind RocketCyber?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 80% Small, 18% Medium

#### What Do G2 Reviewers Say About RocketCyber?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **clear and helpful alerts** from RocketCyber, enhancing their monitoring experience significantly.
- Users value the **easy integrations** of RocketCyber, enhancing their experience with seamless functionality and support.
- Users value the **24/7 availability** of RocketCyber, ensuring support is accessible whenever needed, day or night.
- Users value the **clarity and detail of alerts** in RocketCyber, enhancing their troubleshooting process with helpful recommendations.
- Users value the **supportive customer support** of RocketCyber, which enhances their overall experience and system integration.

##### Cons

- Users report experiencing **far too many false positives** , leading to frustration and diminishing the product's perceived value.
- Users frequently experience **inadequate detection** , impacting the reliability of the system during isolation processes.
- Users find the **limited integration** of RocketCyber with popular security solutions to be a major drawback.

#### What Are Recent G2 Reviews of RocketCyber?

**["Centralized Threat Visibility and Actionable Detection Across Environments"](https://www.g2.com/survey_responses/rocketcyber-review-12881628)**

**Rating:** 4.0/5.0 stars

_— Darren ._

[Read full review](https://www.g2.com/survey_responses/rocketcyber-review-12881628)

**["Powerful Endpoint and Network Monitoring for Our Clients"](https://www.g2.com/survey_responses/rocketcyber-review-13157521)**

**Rating:** 5.0/5.0 stars

_— Nicolás C._

[Read full review](https://www.g2.com/survey_responses/rocketcyber-review-13157521)

### [DefenseStorm](https://www.g2.com/products/defensestorm/reviews)

DefenseStorm is a comprehensive cybersecurity platform specifically designed for financial institutions, focusing on cyber risk assessment, governance, security, and fraud prevention. This integrated solution addresses the unique challenges that banks and other financial entities face in maintaining cyber risk readiness amidst a complex landscape of regulations and technological demands. The platform is tailored to meet the stringent requirements of the banking sector, making it a vital resource for organizations seeking to enhance their cybersecurity posture. DefenseStorm's intelligent data engine, known as GRID ACTIVE, plays a crucial role in this process by providing real-time access to critical threat data. This capability allows financial institutions to analyze and respond to potential threats swiftly, ensuring they remain vigilant against evolving cyber risks. Targeted at banks and financial service providers, DefenseStorm offers a range of use cases that are essential for maintaining compliance and safeguarding sensitive data. The platform not only helps institutions assess their current cyber risk levels but also provides governance tools that facilitate adherence to regulatory requirements. By integrating security measures with fraud detection capabilities, DefenseStorm enables organizations to create a robust defense against both internal and external threats. One of the standout features of DefenseStorm is its Cyber Threat Surveillance Operations (CTS Ops) team, which provides round-the-clock support. This managed service ensures that financial institutions have access to expert resources at all times, allowing them to leverage specialized knowledge and experience in combating cyber threats. The continuous monitoring and proactive threat management offered by the CTS Ops team enhance the overall security framework of the institution, providing peace of mind to stakeholders. Overall, DefenseStorm's unique focus on the banking sector, combined with its advanced data analytics and dedicated support services, positions it as a critical tool for financial institutions aiming to navigate the complexities of cybersecurity. By equipping organizations with the necessary tools and expertise, DefenseStorm helps them not only to meet regulatory obligations but also to foster a culture of security that is essential in today's digital landscape.

**Average Rating:** 4.8/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate DefenseStorm?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 7.7/10 (Category avg: 8.6/10)
- **Automated investigation:** 7.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DefenseStorm?

- **Seller:** [DEFENSESTORM](https://www.g2.com/sellers/defensestorm)
- **Company Website:** www.defensestorm.com
- **Year Founded:** 2014
- **HQ Location:** Alpharetta, Georgia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=48b41d0e2b266be9d8e000e302f294176d11a23508faf60fdcc70275275dbf61&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdefensestorm%2F&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Banking, Financial Services
- **Company Size:** 80% Medium, 20% Small

#### What Do G2 Reviewers Say About DefenseStorm?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **outstanding customer support** from DefenseStorm, highlighting their dedication and expertise in client relations.
- Users praise the **friendly and knowledgeable team** at DefenseStorm for their exceptional support and dedication.
- Users commend the **ease of use** of DefenseStorm, making it a valuable partner for banking security needs.
- Users commend the **expert support staff** of DefenseStorm for their responsiveness and exceptional customer service.
- Users value the **24/7 alert notifications** from DefenseStorm, which provide essential peace of mind for our security.

##### Cons

- Users find **difficult navigation** within DefenseStorm, making it challenging to utilize the platform effectively and efficiently.
- Users find the **lack of clear training materials** a challenge, affecting the ease of using DefenseStorm effectively.
- Users find the **manual asset management** process limiting, impacting the effectiveness of DefenseStorm's system.
- Users find **difficult organization** within DefenseStorm's dashboards, making executive reporting challenging for non-IT stakeholders.
- Users find the **inadequate reporting** hinder their ability to effectively summarize key insights for executives.

#### What Are Recent G2 Reviews of DefenseStorm?

**["Essential for Monitoring and Compliance"](https://www.g2.com/survey_responses/defensestorm-review-10828894)**

**Rating:** 5.0/5.0 stars

_— Derrick M._

[Read full review](https://www.g2.com/survey_responses/defensestorm-review-10828894)

**["Exceptional, Responsive Support for Setup and Monitoring"](https://www.g2.com/survey_responses/defensestorm-review-12909124)**

**Rating:** 4.5/5.0 stars

_— Jonathan B._

[Read full review](https://www.g2.com/survey_responses/defensestorm-review-12909124)

### [CYREBRO](https://www.g2.com/products/cyrebro/reviews)

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interactive SOC Platform. CYREBRO rapidly detects, analyzes, investigates and responds to cyber threats, for businesses of all sizes.

**Average Rating:** 4.3/5.0

**Total Reviews:** 128

#### How Do G2 Users Rate CYREBRO?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.5/10 (Category avg: 9.0/10)
- **Automated remediation:** 6.7/10 (Category avg: 8.6/10)
- **Automated investigation:** 7.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CYREBRO?

- **Seller:** [CYREBRO](https://www.g2.com/sellers/cyrebro)
- **Year Founded:** 2013
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @CYREBRO\_IO  
307 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=008c1d696cb988c9ef52973cb326dae9be42ff651c2a7ff3831106f8d1ac58d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcyrebro%2F&secure%5Burl_type%5D=linkedin_company_website)  
83 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Information Technology and Services
- **Company Size:** 64% Medium, 25% Small

#### What Do G2 Reviewers Say About CYREBRO?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CYREBRO, noting its intuitive dashboard and quick response to issues.
- Users value the **responsive and knowledgeable customer support** of CYREBRO, enhancing their overall experience and confidence.
- Users find the **dashboard usability** of CYREBRO exceptional, enabling efficient management of reports and rapid incident responses.
- Users value the **real-time alerts** from CYREBRO, enhancing incident response and providing peace of mind with 24/7 monitoring.
- Users value the **real-time alerts** from CYREBRO, enhancing incident management and ensuring quick responses to threats.

##### Cons

- Users report **update issues** with alert management and integration complexities, which can hinder the user experience.
- Users experience **communication issues** with Cyrebro's support, leading to delays and vague responses that hinder effectiveness.
- Users highlight **poor customer support** , citing slow response times and insufficient assistance during critical incidents.
- Users experience **ineffective alerts** , often receiving vague or repetitive notifications that require additional support for clarity.
- Users experience an **inefficient alert system** , noting overwhelming notifications and a need for better customization options.

#### What Are Recent G2 Reviews of CYREBRO?

**["My experience with Cyrebro has been average, it hasn't been bad but not excellent either."](https://www.g2.com/survey_responses/cyrebro-review-7695729)**

**Rating:** 4.0/5.0 stars

_— felipe f._

[Read full review](https://www.g2.com/survey_responses/cyrebro-review-7695729)

**["An honest opinion on Cyrebro"](https://www.g2.com/survey_responses/cyrebro-review-11259267)**

**Rating:** 4.0/5.0 stars

_— Jayme M._

[Read full review](https://www.g2.com/survey_responses/cyrebro-review-11259267)

#### What Are G2 Users Discussing About CYREBRO?

- [What is CYREBRO used for?](https://www.g2.com/discussions/what-is-cyrebro-used-for) - 1 comment, 1 upvote

### [Wirespeed](https://www.g2.com/products/wirespeed/reviews)

Lighting-fast automated detection & response (ADR) that helps stop threats in seconds. Wirespeed Automated Detection & Response uses automation to analyze alerts in milliseconds and contain threats before they can spread, only escalating critical cases that require your expertise. It’s an evolution of MDR designed to stand up to today’s machine-speed threats. It’s deployable in a few clicks and works seamlessly with your existing security stack.

**Average Rating:** 5.0/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Wirespeed?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.8/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Wirespeed?

- **Seller:** [Coalition Security](https://www.g2.com/sellers/coalition-security)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, California, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de47263deefb580316fcaa413ace1750d20df447ff88d9eada0352967718b1ff&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoalitioninc&secure%5Burl_type%5D=linkedin_company_website)  
762 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Medium, 45% Small

#### What Do G2 Reviewers Say About Wirespeed?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight **continuous monitoring** as a key advantage of Wirespeed, ensuring real-time threat detection and response.
- Users commend Wirespeed for its **easy integrations** , allowing for quick setup and immediate alert responses.
- Users love the **ease of use** of Wirespeed, thanks to intuitive integrations and an AI query-building wizard.
- Users commend Wirespeed for its **immediate and relevant alerts** , enhancing fast responses to potential threats effectively.
- Users rave about Wirespeed's **exceptional customer support** , noting quick response times and helpful, knowledgeable assistance.

#### What Are Recent G2 Reviews of Wirespeed?

**["Excellent Security Visibility Across Integrations in One Console"](https://www.g2.com/survey_responses/wirespeed-review-12908833)**

**Rating:** 5.0/5.0 stars

_— Bob C._

[Read full review](https://www.g2.com/survey_responses/wirespeed-review-12908833)

**["Solid MDR Platform — Fast Detections and Even Faster Resolutions"](https://www.g2.com/survey_responses/wirespeed-review-12913256)**

**Rating:** 5.0/5.0 stars

_— Fred R._

[Read full review](https://www.g2.com/survey_responses/wirespeed-review-12913256)

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[Browse Managed Detection and Response (MDR) Themes](/categories/managed-detection-and-response-mdr/themes)

 ![Lauren Worth](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Worth")
LW

Researched and written by [Lauren Worth](https://research.g2.com/insights/author/lauren-worth)

Updated July 23, 2025

Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.

MDR is conceptually related to both [incident response software](https://www.g2.com/categories/incident-response) and [endpoint detection and response software](https://www.g2.com/categories/endpoint-detection-response-edr). However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.

To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must:

- Monitor client networks, endpoints, and the cloud for security incidents
- Resolve threats on the client’s behalf
- Provide these managed services without the need for client assistance

Show More

* * *

## How Do You Choose the Right Managed Detection and Response (MDR) Software?

### What You Should Know About Managed Detection and Response (MDR) Software

### What is the best MDR software for financial services firms?

Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms:

- [Sophos](https://www.g2.com/products/sophos-mdr/reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)
- [Alert Logic](https://www.g2.com/products/alert-logic-mdr/reviews)
- [CrowdStrike](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
- [SentinelOne](https://www.g2.com/products/sentinelone-vigilance-respond/reviews)

These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks.

### Which MDR solutions are best for startups?

For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users:

- [Red Canary](https://www.g2.com/products/red-canary/reviews): Focuses on offering constant support with a user-friendly interface.
- [Defendify](https://www.g2.com/products/defendify-all-in-one-cybersecurity-solution/reviews): An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources.
- [Cynet](https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews): An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses.
- [Huntress](https://www.g2.com/products/huntress-managed-edr/reviews): Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities.
- [Blumira](https://www.g2.com/products/blumira-automated-detection-response/reviews): Praised for its focus on SMBs, and offers automated detection and response services.