# Best Loyalty Management Software - Page 25

## How Many Loyalty Management Software Products Does G2 Track?

**Total Products under this Category:** 451

### Category Stats (Aug 2026)

- **Average Rating:** 4.55/5 (↑0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Dynamics (+2.16%) - Among all products in this category, Dynamics recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Loyalty Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,800+ Authentic Reviews
- 451+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Loyalty Management Software
 ![G2 Grid® for Loyalty Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/loyalty-management/grids.png?focus%5B%5D=4746&focus%5B%5D=73864&focus%5B%5D=1219583&focus%5B%5D=58412&focus%5B%5D=158516&focus%5B%5D=1428937&focus%5B%5D=3571&focus%5B%5D=1424044)

Highlighted products: Smile.io, LoyaltyLion, Owner.com, Okendo, AdvantageClub.ai, Mastercard Offers, SAP Engagement Cloud (formerly SAP Emarsys), and Joy Loyalty.

Underlying data: [Grid® JSON](https://www.g2.com/categories/loyalty-management/grids.json?focus%5B%5D=smile-io&focus%5B%5D=loyaltylion&focus%5B%5D=owner-com&focus%5B%5D=okendo&focus%5B%5D=advantageclub-ai&focus%5B%5D=mastercard-offers&focus%5B%5D=sap-engagement-cloud-formerly-sap-emarsys&focus%5B%5D=joy-loyalty)

**Sponsored**

### Extole

Extole is an enterprise offer management platform powering personalized incentive programs across the entire customer lifecycle. Leading B2C brands choose Extole to build and optimize loyalty, referral, ambassador, promotional, and incentive programs at scale. Highly configurable and AI-accessible, Extole fits seamlessly into every team’s agentic workflow through MCP and CLI access and an in-platform AI assistant. Marketers build and track intelligent offer programs that motivate action. Product teams embed personalized offers into digital experiences to drive engagement and growth. Developers extend the platform through APIs, SDKs, and partner integrations. Behind every campaign, Extole orchestrates creative content, rules, and reward fulfillment, dynamically adapting each offer to the audience and channel. Our enterprise-grade infrastructure ensures every offer is delivered securely, accurately, and reliably. Build your next offer program with Extole.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1188&secure%5Bchosen_at%5D=2026-08-14T20%3A22%3A48Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=6037&secure%5Bresource_id%5D=1188&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Floyalty-management%3FhsCtaTracking%3D702b72b3-ac40-4620-a8c7-29e6e13ecc14%257C9c60fd13-80a1-4a5e-9578-87a12f7abc75%26page%3D25&secure%5Btoken%5D=b7c3ac4259b292cf11650f59a0934082c2d158e8f74d746cf7773fa8c7176504&secure%5Burl%5D=https%3A%2F%2Fwww.extole.com%2Fplatform%2F&secure%5Burl_type%5D=paid_promos)

### [ReactorCX](https://www.g2.com/products/reactorcx/reviews)

Loyalty Methods builds and operates ReactorCX (RCX), an enterprise loyalty platform that powers some of the world's most complex loyalty programs at scale. We serve global brands where loyalty is financially material and operationally mission critical – like MGM Resorts, 7-Eleven, Gap, Old Navy, Athleta, Western Union, and BP. RCX is loyalty infrastructure, not a campaign tool, giving enterprises the reliability, governance, and control to run complex programs across channels, partners, and lines of business at scale. We manage more than 350+ million members, process 75+ million transactions daily, power 23K+ stores and are live in more than 35 countries. RCX enables you to modernize your loyalty infrastructure without operational risk, and gives enterprise programs the comfort of real governance and control.

#### Who Is the Company Behind ReactorCX?

- **Seller:** [Loyalty Methods](https://www.g2.com/sellers/loyalty-methods)
- **Year Founded:** 2007
- **HQ Location:** Irving, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2b8c79d995d48cd549f4fbeef3e3437d3166dccf15f3fdb852fe8183ee67e8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floyalty-methods%2F&secure%5Burl_type%5D=linkedin_company_website)  
208 employees on LinkedIn®

### [ReadySTORE Gift Card and Loyalty](https://www.g2.com/products/readystore-gift-card-and-loyalty/reviews)

ReadySTORE Gift Card and Loyalty is a stand-alone solution that can be controlled. It gives a total operational and marketing flexibility because you own the data and software. \_\_

#### Who Is the Company Behind ReadySTORE Gift Card and Loyalty?

- **Seller:** [UTC RETAIL](https://www.g2.com/sellers/utc-retail)
- **HQ Location:** Victor, US
- **Twitter:** @UTCRETAIL  
57 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86ee484b955f4958b1bb40689eeece5293887f2eb561a87d09a51b5737b7b4b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F493425%2F&secure%5Burl_type%5D=linkedin_company_website)  
45 employees on LinkedIn®

### [Realtime-XLS](https://www.g2.com/products/realtime-xls/reviews)

At Collinson we believe that today customer experience is the ultimate battleground between competing brands.

#### Who Is the Company Behind Realtime-XLS?

- **Seller:** [Collinson](https://www.g2.com/sellers/collinson)
- **Year Founded:** 1989
- **HQ Location:** London, England, United Kingdom
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=378cb56bdcff57ca2356fba256ba0a2debeac65e9c6b7882ec6ee04b79fb45e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcollinson&secure%5Burl_type%5D=linkedin_company_website)  
1,978 employees on LinkedIn®

### [Refref](https://www.g2.com/products/refref/reviews)

🌟 Open Source Loyalty and Affiliate Management Platform - Launch your referral program in minutes!

#### Who Is the Company Behind Refref?

- **Seller:** [Refref](https://www.g2.com/sellers/refref)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=001c8ec8f52eeb873cbcbb9a3625473cea18a2b656f7d89a3dd3efe8a86556df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frefrefhq&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Reloy](https://www.g2.com/products/reloy-reloy/reviews)

We, at Reloy, believe that it is essential for real estate as a segment to evolve in order to cater to a more demanding future.

#### Who Is the Company Behind Reloy?

- **Seller:** [Reloy](https://www.g2.com/sellers/reloy)
- **Year Founded:** 2015
- **HQ Location:** Mumbai, IN
- **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d57b908ddbf43781397fbc2f48832f52f9a0e17c0f1eeebee88bb711414bbdc&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Freloyco&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

### [Repeat Returns](https://www.g2.com/products/repeat-returns/reviews)

Repeat Returns is a customer loyalty software that helps to attract, keep and grow more customers.

#### Who Is the Company Behind Repeat Returns?

- **Seller:** [Repeat Returns](https://www.g2.com/sellers/repeat-returns)
- **Year Founded:** 2008
- **HQ Location:** Las Vegas, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=57c6b8e5f834421e709dcfc16265bf5eed469d3cedde981c3a9ba498fff05160&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frepeat-returns%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Reward360](https://www.g2.com/products/reward360/reviews)

Reward360 is a bespoke reward and loyalty solution. It allows a business to uniquely craft their engagement and loyalty strategy based on their business needs. They can select from over 15 reward programs including points, gamification, cashback, and more. A one stop portal and custom built mobile app can be used to manage the whole program.

#### Who Is the Company Behind Reward360?

- **Seller:** [Invia](https://www.g2.com/sellers/invia)
- **Year Founded:** 2007
- **HQ Location:** Macquarie Park, New South Wales
- **Twitter:** @Invia\_Ltd  
8 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5dd2c0d68c8b030524935fd4755d585c1f8a3f1cc7c9c9317e6b2fd65d764f9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finvia-pty-ltd&secure%5Burl_type%5D=linkedin_company_website)  
116 employees on LinkedIn®

### [Reward Loyalty](https://www.g2.com/products/reward-loyalty/reviews)

Reward Loyalty is a self-hosted customer loyalty platform that enables businesses to create and manage loyalty programs, digital stamp cards, vouchers, and membership tiers from their own server infrastructure. Built on the Laravel PHP framework, the platform uses a multi-tenant shared wallet architecture. Multiple businesses operate independently on a single installation while customers maintain one account across all participating programs. Each business sees only their own customers, transactions, and analytics, with data isolation enforced at the database level. The software is sold as a one-time purchase with full unencrypted source code and lifetime updates. Core capabilities include: - \*\*Points-based loyalty cards\*\* with configurable earning rules and multiple reward tiers - \*\*Digital stamp cards\*\* and discount vouchers for promotions - \*\*Membership tiers\*\* with automatic progression and points multipliers - \*\*Member referral programs\*\* with configurable rewards for both referrer and referred customer - \*\*Email campaigns\*\* with audience segmentation and an AI writing assistant The platform supports four user roles: administrators who manage the installation, partners (business owners) who run their loyalty programs, staff members who process day-to-day transactions, and members (customers) who collect and redeem rewards. A staff dashboard allows transaction processing from any device, with PWA support for offline access. Reward Loyalty serves single business owners running their own programs, freelance developers and agencies building loyalty solutions for clients, franchise networks standardizing rewards across locations, and business associations offering loyalty as a member benefit. Agencies can white-label the platform under their own brand using the Extended license, managing multiple client businesses from one installation. The software supports 11 languages with right-to-left compatibility and includes passwordless authentication via one-time codes. An optional Shopify integration connects e-commerce stores with in-store loyalty programs. All customer data remains on the operator's own server, under their jurisdiction and control.

#### Who Is the Company Behind Reward Loyalty?

- **Seller:** [NowSquare](https://www.g2.com/sellers/nowsquare)
- **Year Founded:** 2013
- **HQ Location:** Nuenen, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33c1e63a6222819f50ecb00f19a05b5e05ffc612715ee1c00cb9e91d884e0855&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnowsquare%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Rewardo](https://www.g2.com/products/rewardo/reviews)

Rewardo is a loyalty application for your business that allows you to easily create promotions and communicate your offer to customers. Effectively create loyalty programs and engage with your customers through your app. Send Push notifications, create promos, coupons and more. Use challenges to heat the atmosphere around your business!

#### Who Is the Company Behind Rewardo?

- **Seller:** [Rewardo](https://www.g2.com/sellers/rewardo)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Rewards4You](https://www.g2.com/products/rewards4you/reviews)

A smart loyalty platform for retail, service & experience businesses Easy to use, no tricky tech solution to customer loyalty.

#### Who Is the Company Behind Rewards4You?

- **Seller:** [Member Benefits Australia](https://www.g2.com/sellers/member-benefits-australia)
- **Year Founded:** 2011
- **HQ Location:** Melbourne, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7f7c8de04ef14d25c97dce23aa1b894d9d7663e42c95c6073fde853e32d3ccb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmember-benefits-australia&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Rewardster](https://www.g2.com/products/rewardster/reviews)

Rewardster is a customer engagement tool, allowing business owners an interactive and engaging way to build loyal, long-term relationships with the customers.

#### Who Is the Company Behind Rewardster?

- **Seller:** [Marketing Marvel](https://www.g2.com/sellers/marketing-marvel)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed359cbaaabda32d2d301ad9216fec4949185fe6672ae53ffa2b5335dedab170&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmarketingmarvel%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [River Cities Customer Loyalty](https://www.g2.com/products/river-cities-customer-loyalty/reviews)

River Cities is a customer loyalty software that allows users to increase the brand awareness among the customers by having a frequent buyer program. Provides accounting system for office machine dealers, supply sales, cartridge re-manufacturing.

#### Who Is the Company Behind River Cities Customer Loyalty?

- **Seller:** [River Cities Software](https://www.g2.com/sellers/river-cities-software)
- **HQ Location:** Cheyenne, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d07b94d5513042852196270f173224d1690fe4def48e134b04554d97b15a13ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Friver-cities-software-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RoboRewards](https://www.g2.com/products/roborewards/reviews)

RoboRewards loyalty program software automates marketing and increases customer base, purchase frequency and purchase volume.

#### Who Is the Company Behind RoboRewards?

- **Seller:** [RoboRewards](https://www.g2.com/sellers/roborewards)
- **Year Founded:** 2009
- **HQ Location:** St. Louis, US
- **Twitter:** @RoboRewards  
241 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4e6a0336978fee9c25a8b495d3530756ef280ae0d76dc63949c7b743a8fe04b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3508538&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Rocket Effect Retention IQ](https://www.g2.com/products/rocket-effect-retention-iq/reviews)

Rocket Effect Retention IQ helps entertainment centers reduce customer churn and drive repeat visits through features like: Automated loyalty program management Advanced visitor analytics to identify at-risk segments Multi-channel campaigns to re-engage declining customers Personalized promotions and offers to incentivize revisits Customized rewards programs with POS integration Segmentation tools to target VIP groups Predictive modeling to determine likelihood of churn By unifying customer data from various systems, Retention IQ gets a 360-degree view of engagement patterns across visitor profiles. Users can then deploy automated workflows to send tailored incentives via email, SMS, messaging apps aimed at reviving disengaged individuals. Capabilities also include redemption rate optimization, automated trigger campaigns for birthdays, anniversaries or dormancy, and granular analysis of promotional performance. The end goal is to convert occasional visitors into loyal customers, reducing subscriber turnover and driving sustainable revenue without expanding ad budgets. Hands-on support during onboarding ensures maximum value.

#### Who Is the Company Behind Rocket Effect Retention IQ?

- **Seller:** [Rocket Effect](https://www.g2.com/sellers/rocket-effect)
- **Year Founded:** 2018
- **HQ Location:** Royal Oak, Michigan
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d13b547980ad05dc4ecb061b381671c2988be2154d9677a7ce4f36acff1b9bb8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frocket-effect%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

### [Royalink](https://www.g2.com/products/royalink/reviews)

Royalink is a QR code-based loyalty platform designed to help brands build stronger relationships with their customers by rewarding their purchases, improving engagement, and driving repeat sales. It offers a simple, app-free experience where customers scan a QR code and instantly earn points or redeem rewards through WhatsApp. The QR codes can be printed on packaging, receipts, or display boards, making it easy for customers to interact. Unlike traditional loyalty systems, Royalink requires no separate app, customers can scan and engage instantly. This seamless experience increases participation and makes loyalty programs accessible to a wider audience. Royalink is suitable for both product-based and service-based businesses. For example, an FMCG brand can place QR codes on snack packets, beverage bottles, or household goods. When scanned, customers receive points or cashback, encouraging repeat purchases. Similarly, service providers such as restaurants, salons, car service centers, or cleaning companies can display QR codes at the counter or on bills, allowing customers to collect rewards for each visit. Key Features: QR Code-Based Loyalty System: Rewards are triggered instantly through QR code scans, no physical cards or manual entries required. App-Free Operation: Customers engage through their WhatsApp, making the system easy to use and widely accessible. Automated Reward Distribution: Streamlines the payout process by enabling instant reward delivery without manual effort. Customer Analytics Dashboard: Real-time insights on customer behaviour, campaign performance, and location-based engagement. Custom Campaigns: Brands can launch seasonal offers, clearance promotions, or exclusive deals using QR-based campaigns. WhatsApp Marketing Integration: Engage customers through automated messages, reminders, and personalized offers directly on WhatsApp. Key Benefits: Boosts Customer Retention: Encourages repeat purchases by rewarding customers every time they engage with your brand. Increases Brand Loyalty: Transforms one-time buyers into loyal customers through consistent and meaningful interactions. Increases Brand Awareness: Turn every product into a marketing tool with QR codes that promote your brand directly to consumers. Adaptable Across Industries: Works equally well for manufacturers, retailers, and service providers. Royalink offers a modern and effective way to turn every transaction into a growth opportunity. With simple implementation, real-time rewards, and intelligent insights, it helps brands stay connected, competitive, and customer-focused in today’s fast-changing market.

#### Who Is the Company Behind Royalink?

- **Seller:** [Royalink](https://www.g2.com/sellers/royalink)
- **Year Founded:** 2020
- **HQ Location:** Perinthalmanna, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04f5fc41e4776bd0f6d0b3a138c80e01de62aca5596cf4bad4684d27e7803b8c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Froyalink-cookee&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

- [&lsaquo; Prev ‹ Prev](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=24#product-list)
- [1](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score#product-list)
- [2](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=2#product-list)
- …
- [21](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=21#product-list)
- [22](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=22#product-list)
- [23](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=23#product-list)
- [24](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=24#product-list)
- 25
- [26](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=26#product-list)
- [27](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=27#product-list)
- [28](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=28#product-list)
- [29](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=29#product-list)
- [30](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=30#product-list)
- [31](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=31#product-list)
- [Next &rsaquo; Next ›](/categories/loyalty-management?hsCtaTracking=702b72b3-ac40-4620-a8c7-29e6e13ecc14%7C9c60fd13-80a1-4a5e-9578-87a12f7abc75&order=g2_score&page=26#product-list)

Spotlight Categories

[Product Analytics Software](https://www.g2.com/categories/product-analytics)

[Voice Recognition Software](https://www.g2.com/categories/voice-recognition)

[Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

[Chatbots Software](https://www.g2.com/categories/chatbots)

[Travel Management Solutions](https://www.g2.com/categories/travel-management)

Similar Categories

- [Brand Advocacy](/categories/brand-advocacy)

- [Lead Generation](/categories/lead-generation)

[Browse Loyalty Management Themes](/categories/loyalty-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna&nbsp;Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Loyalty management software helps businesses create, manage, and analyze customer loyalty programs. These products allow businesses to identify either repeat customers or potential repeat customers, and then send them incentives such as discounts or rewards points so they return to that business. Loyalty management software is primarily leveraged by business-to-consumer (B2C) companies in the retail, e-commerce, travel, and hospitality industries. Marketing teams in these organizations use loyalty management software to boost customer retention, maximize repeat sales, and increase customer lifetime value (CLV).

If a business is having difficulty finding its target audience or demographic, loyalty management tools can help a marketing team narrow down the search and test different methods of bringing customers back to the business. This type of software can be implemented as a standalone marketing tool, an API, or an add-on for an all-in-one marketing platform. Many loyalty management tools include features of or integrate with [email marketing software](https://www.g2.com/categories/email-marketing) or [marketing automation software](https://www.g2.com/categories/marketing-automation), making it easy to identify loyal customers and send them promotions or rewards. Loyalty management software also integrates with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) and [POS software](https://www.g2.com/categories/pos).

To qualify for inclusion in the Loyalty Management category, a product must:

- Enroll valuable, loyal, or interested customers in a loyalty program
- Allow for the configuration of one or more loyalty programs such as point-based, spend-based, tiered, paid, etc.
- Provide tools to communicate with loyal customers and distribute discounts, cashback, or other rewards
- Capture customer data including purchase history, membership status, and engagement with the loyalty program
- Integrate with other marketing or commerce software

Show More