# Best Live Chat Software for Small Business - Page 10 ## How Many Live Chat Software Products Does G2 Track? **Total Products under this Category:** 463 ### Category Stats (Aug 2026) - **Average Rating:** 4.47/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Callbell (+2.42%) - Among all products in this category, Callbell recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Live Chat Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 100,600+ Authentic Reviews - 463+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Live Chat Software ![G2 Grid® for Live Chat Software plotting products by satisfaction and market presence](https://www.g2.com/categories/live-chat/grids.png?focus%5B%5D=2743&focus%5B%5D=574&focus%5B%5D=10366&focus%5B%5D=3270&focus%5B%5D=1281845&focus%5B%5D=61400&focus%5B%5D=5884&focus%5B%5D=1322078) Highlighted products: Zoho Desk, Zendesk for Customer Service, Podium, Fin, WhatsApp Business Platform, Tidio, Smartsupp, and Shopify Inbox. Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zoho-desk&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=podium&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=tidio&focus%5B%5D=smartsupp&focus%5B%5D=shopify-inbox&segment=small-business) **Sponsored** ### Social Intents Social Intents is a Live Chat and AI Chatbot platform designed to enhance communication between businesses and their website visitors. This solution enables teams to manage website chats directly from popular business collaboration tools such as Microsoft Teams, Slack, Google Chat, Zoom, and Webex. By integrating live chat and AI chatbots into platforms that organizations already utilize, Social Intents eliminates the need for context switching, allowing for a more efficient and cohesive communication experience. Primarily targeted at customer service and sales teams, Social Intents is ideal for organizations looking to improve their online engagement without the complications of adopting additional messaging tools. The platform is particularly beneficial for businesses that handle a high volume of inquiries and require a seamless way to interact with customers across various channels. By providing a unified communication solution, Social Intents helps companies streamline their customer interactions and enhance overall service quality. Users can engage visitors through a web chat widget and popular messaging platforms like WhatsApp, Facebook Messenger, and SMS, ensuring that customers can reach out through their preferred method. This flexibility in communication channels caters to diverse customer preferences, making it easier for businesses to connect with their audience. The ability to meet customers where they are enhances engagement and fosters a more responsive customer service environment. One of the standout features of Social Intents is its capability to build AI chatbots powered by OpenAI's ChatGPT. Users can train these chatbots with their website content in just one click, allowing for quick deployment and immediate assistance for common inquiries. This feature not only enhances response times but also ensures that customers receive accurate information. When more complex issues arise, the platform allows for seamless escalation to human agents, ensuring that customers receive the support they need without delay. The integration of AI chatbots with live chat capabilities offers significant benefits to organizations. By automating responses to frequently asked questions, businesses can free up their human agents to focus on more intricate customer interactions. This dual approach not only improves operational efficiency but also enhances customer satisfaction by providing timely and relevant support. Social Intents distinguishes itself in its category by combining the power of AI with the personal touch of human interaction, creating a balanced and effective customer service solution. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=191&secure%5Bchosen_at%5D=2026-08-10T21%3A55%3A24Z&secure%5Bdisplayable_resource_id%5D=191&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=191&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=84670&secure%5Bresource_id%5D=191&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flive-chat%2Fsmall-business%3Fpage%3D10%26segment%3Dsmall-business&secure%5Btoken%5D=87ea8269026f55ec58d9807e54f56bebe2a22088d6c302912acdff787a564e4b&secure%5Burl%5D=https%3A%2F%2Fsocialintents.com%3Futm_campaign%3Dg2%26utm_content%3Dfree-trial%26utm_medium%3Dg2%26utm_source%3Dmyg2&secure%5Burl_type%5D=custom_url) ### [JivoChat](https://www.g2.com/products/jivochat/reviews) JivoChat is an all-in-one business messenger designed to enhance customer communication by integrating multiple channels into a single platform. It enables businesses to engage with clients through live chat, social media, messengers, and phone calls, ensuring seamless and efficient interactions. Key Features and Functionality: - Omnichannel Support: Consolidates various communication channels, including WhatsApp, Instagram, Facebook, Telegram, email, and Apple Business Chat, allowing businesses to interact with customers on their preferred platforms. - Live Chat for Websites and Mobile Apps: Provides customizable chat widgets for both web and mobile platforms, facilitating real-time engagement with website visitors and app users. - Chatbots and AI Integration: Utilizes AI-powered chatbots to handle standard inquiries, automate responses, and operate 24/7, thereby reducing the workload on human agents. - Proactive Engagement Tools: Features proactive chat invitations, pre-chat buttons, and real-time visitor monitoring to initiate conversations and boost conversion rates. - CRM Integration: Offers built-in CRM capabilities and integrates with existing CRM systems, enabling efficient management of customer interactions and data. - Telephony and Video Calls: Supports voice calls, video calls, and callback features, providing versatile communication options to meet diverse customer needs. Primary Value and Solutions Provided: JivoChat addresses the challenge of fragmented customer communication by unifying various channels into a single interface, enhancing response times and customer satisfaction. Its AI-driven automation and chatbot features allow businesses to handle a high volume of inquiries efficiently, reducing operational costs. The platform's proactive engagement tools and real-time monitoring capabilities help in capturing leads and increasing conversion rates. By integrating with existing CRM systems and offering comprehensive analytics, JivoChat empowers businesses to streamline their customer service processes and build stronger relationships with their clients. **Average Rating:** 4.6/5.0 **Total Reviews:** 48 #### How Do G2 Users Rate JivoChat? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Lead Development:** 8.8/10 (Category avg: 8.5/10) - **Customization :** 9.3/10 (Category avg: 8.5/10) - **Co-Browsing:** 7.4/10 (Category avg: 8.1/10) #### Who Is the Company Behind JivoChat? - **Seller:** [JivoChat](https://www.g2.com/sellers/jivochat) - **Year Founded:** 2012 - **HQ Location:** Vitória, BR - **Twitter:** @JivoChat 109 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8a6b5075a0bb665000d6fefe82a7920917bd8677bbc1f7c2b8d342f5bc8260af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9193828%2F&secure%5Burl_type%5D=linkedin_company_website) 100 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Consultant - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 61% Medium, 37% Small #### What Are Recent G2 Reviews of JivoChat? **["Easy to use & makes your business look great!"](https://www.g2.com/survey_responses/jivochat-review-5185286)** **Rating:** 5.0/5.0 stars _— Rheanna Q._ [Read full review](https://www.g2.com/survey_responses/jivochat-review-5185286) **["Great service and compact product"](https://www.g2.com/survey_responses/jivochat-review-9076528)** **Rating:** 5.0/5.0 stars _— Ellis L._ [Read full review](https://www.g2.com/survey_responses/jivochat-review-9076528) #### What Are G2 Users Discussing About JivoChat? - [How much is JivoChat?](https://www.g2.com/discussions/how-much-is-jivochat) - [Which live chat software is best?](https://www.g2.com/discussions/jivochat-which-live-chat-software-is-best) - [Is JivoChat legit?](https://www.g2.com/discussions/is-jivochat-legit) - 2 comments, 1 upvote - [How JivoChat works?](https://www.g2.com/discussions/how-jivochat-works) ### [FROGED](https://www.g2.com/products/froged/reviews) FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions, always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: - Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. - Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. - AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools. FROGED is the only platform that merges real Human Touch with Artificial Intelligence, turning customer service from a cost center into a revenue generator. **Average Rating:** 4.2/5.0 **Total Reviews:** 14 #### How Do G2 Users Rate FROGED? - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) - **Lead Development:** 7.9/10 (Category avg: 8.5/10) - **Customization :** 7.0/10 (Category avg: 8.5/10) - **Co-Browsing:** 5.8/10 (Category avg: 8.1/10) #### Who Is the Company Behind FROGED? - **Seller:** [FROGED TECHNOLOGIES S.L.](https://www.g2.com/sellers/froged-technologies-s-l) - **Year Founded:** 2019 - **HQ Location:** Malaga, Spain - **Twitter:** @FrogedEN 270 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd68bb136129c1e455b96c9b84586625e3fe4fdc3edcdc071fd6cccc9d4929a1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffroged-com%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 71% Small, 29% Medium #### What Are Recent G2 Reviews of FROGED? **["The almost perfect tool"](https://www.g2.com/survey_responses/froged-review-7472487)** **Rating:** 4.5/5.0 stars _— Sebastian B._ [Read full review](https://www.g2.com/survey_responses/froged-review-7472487) **["A place for success!"](https://www.g2.com/survey_responses/froged-review-5365715)** **Rating:** 5.0/5.0 stars _— Irene V._ [Read full review](https://www.g2.com/survey_responses/froged-review-5365715) #### What Are G2 Users Discussing About FROGED? - [What is Froged used for?](https://www.g2.com/discussions/what-is-froged-used-for) ### [AiTrillion](https://www.g2.com/products/aitrillion-com-aitrillion/reviews) AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and other popular e-commerce platforms, AiTrillion unifies essential marketing tools into a single, intelligent ecosystem. This eliminates the need for multiple fragmented apps and allows businesses to save time, reduce costs, and increase efficiency. At the heart of AiTrillion is the belief that every merchant—big or small—deserves access to enterprise-level marketing tools without the complexity or expense. That’s why AiTrillion offers over 11 modules under one platform, including Email Marketing, Loyalty Rewards, Product Reviews, Web Push Notifications, Smart Popups, Workflow Automation, Advanced Segmentation, Affiliate Marketing, and more. These tools are seamlessly connected through powerful AI and automation engines, helping merchants deliver personalized, omnichannel experiences to their customers at every stage of the buyer journey. With AiTrillion, eCommerce businesses can create sophisticated automated workflows that nurture leads, engage customers, and recover abandoned carts—all without any coding or technical expertise. The platform’s robust analytics and AI-driven insights help merchants make data-backed decisions, optimize campaigns in real time, and improve customer retention rates. AiTrillion is more than just a marketing platform—it’s a growth partner. It’s built to empower businesses to understand their customers better, engage them meaningfully, and turn one-time buyers into lifelong fans. The loyalty and rewards module encourages repeat purchases by offering points, discounts, and incentives, while smart product reviews and UGC (User Generated Content) tools build trust and social proof. Thousands of global Shopify stores trust AiTrillion to streamline their marketing operations and scale effectively. Whether you’re just starting out or managing a high-volume online store, AiTrillion’s scalable infrastructure and user-friendly interface make it easy to adapt and grow. Key Features: - All-in-one marketing suite tailored for eCommerce - AI-powered automation and analytics - Seamless integration with Shopify and other platforms - Powerful loyalty and rewards programs - Smart segmentation for personalized messaging - In-depth customer journey tracking - Real-time performance insights and reporting By consolidating all marketing and customer engagement tools in one place, AiTrillion allows eCommerce businesses to focus on what really matters—delivering great products and exceptional customer experiences. It’s a smart, scalable, and forward-thinking solution for merchants who are ready to grow faster, smarter, and stronger. Join over 20,000 merchants who trust AiTrillion to power their growth and transform their online stores into customer-first, data-driven success stories. **Average Rating:** 4.8/5.0 **Total Reviews:** 92 #### How Do G2 Users Rate AiTrillion? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Lead Development:** 9.2/10 (Category avg: 8.5/10) - **Customization :** 8.9/10 (Category avg: 8.5/10) - **Co-Browsing:** 8.9/10 (Category avg: 8.1/10) #### Who Is the Company Behind AiTrillion? - **Seller:** [AAAeCommerce Inc.](https://www.g2.com/sellers/aaaecommerce-inc) - **Year Founded:** 2018 - **HQ Location:** Claymont, Delaware - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 93% Small, 4% Medium #### What Do G2 Reviewers Say About AiTrillion? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **excellent customer support** from AiTrillion, highlighting personalized assistance and quick resolution of issues. - Users find AiTrillion's **customer service exceptionally helpful** , providing great support for all their needs. - Users appreciate the **ease of use** of AiTrillion, enjoying quick setup and efficient marketing automation features. - Users love the **intuitive email marketing features** of AiTrillion, making customer outreach seamless and efficient. - Users appreciate the **convenience of integrated tools** in AiTrillion, streamlining their marketing and enhancing customer support. ##### Cons - Users find the **learning curve challenging** , especially with navigation and module setups, but support is helpful. - Users find the setup process for AiTrillion's Loyalty Program to be **difficult and confusing** , leading to initial challenges. - Users face **inconsistent customer support** , experiencing delays and confusion despite some helpful interactions. - Users find the **steep learning curve** of AiTrillion challenging, especially during initial setup and navigation. - Users find the **complexity** of AiTrillion's setup process challenging, making it hard to effectively use the platform. #### What Are Recent G2 Reviews of AiTrillion? **["Great All-in-One Marketing Platform for Shopify Stores"](https://www.g2.com/survey_responses/aitrillion-review-11789106)** **Rating:** 5.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/aitrillion-review-11789106) **["Responsive AiTrillion Team That Helps You Every Step of the Way"](https://www.g2.com/survey_responses/aitrillion-review-12705561)** **Rating:** 4.5/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/aitrillion-review-12705561) #### What Are G2 Users Discussing About AiTrillion? - [What does Aitrillion do?](https://www.g2.com/discussions/what-does-aitrillion-do) - [What is Growwave?](https://www.g2.com/discussions/aitrillion-what-is-growwave) - [What do you know about AiTrillion Why do you want to work with us \*?](https://www.g2.com/discussions/what-do-you-know-about-aitrillion-why-do-you-want-to-work-with-us) - [What is AiTrillion?](https://www.g2.com/discussions/what-is-aitrillion) ### [Nice.Chat](https://www.g2.com/products/nice-chat/reviews) Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various social networks, messengers, and communication tools. It includes video and audio calling capabilities, integration with multiple payment methods, BPM systems, ITSM platforms, online monitoring, and analytics tools, as well as multi-domain permission settings. **Average Rating:** 4.7/5.0 **Total Reviews:** 26 #### How Do G2 Users Rate Nice.Chat? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Lead Development:** 9.3/10 (Category avg: 8.5/10) - **Customization :** 9.1/10 (Category avg: 8.5/10) - **Co-Browsing:** 9.4/10 (Category avg: 8.1/10) #### Who Is the Company Behind Nice.Chat? - **Seller:** [Syntech Software Sp. z O. O](https://www.g2.com/sellers/syntech-software-sp-z-o-o) - **Year Founded:** 2016 - **HQ Location:** Warsaw, Poland - **LinkedIn® Page:** [ee.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10c4244298af1f55dfc298b24a6220b7cd7c5f0ef3ebd6e4a011ad80972578cc&secure%5Burl%5D=https%3A%2F%2Fee.linkedin.com%2Fcompany%2Fnicechat&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 69% Small, 23% Large #### What Are Recent G2 Reviews of Nice.Chat? **["Powerful and Intuitive Online Chat Tool"](https://www.g2.com/survey_responses/nice-chat-review-8446013)** **Rating:** 5.0/5.0 stars _— Sachindra P._ [Read full review](https://www.g2.com/survey_responses/nice-chat-review-8446013) **["Best Live Chat Tool For Beginners - Nice.Chat"](https://www.g2.com/survey_responses/nice-chat-review-8353908)** **Rating:** 5.0/5.0 stars _— Vardhan M._ [Read full review](https://www.g2.com/survey_responses/nice-chat-review-8353908) #### What Are G2 Users Discussing About Nice.Chat? - [What is Nice.Chat used for?](https://www.g2.com/discussions/what-is-nice-chat-used-for) ### [Chatspell](https://www.g2.com/products/chatspell/reviews) Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries, and support issues, and offer direct customer assistance, all from within Slack. Chatspell also enables powerful OpenAI GPT-3 integration that allows you to save time and money while responding to your visitors. Live Chat widget is fully-customizable. Track analytics to better understand your visitors needs. Features: - Direct Slack integration, respond to your visitors chats staying in Slack. - OpenAI GPT-3 integration - completes your responses to save your time. - Customization - change color, icon, branding of widget. - Analytics - understand what's going on. - Agents - add your teammates to respond faster - File uploading - sending invoices or other files? No problem! Give a try for Chatspell, starting 14-days trial. No credit card required. **Average Rating:** 4.1/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Chatspell? - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.1/10) - **Lead Development:** 7.8/10 (Category avg: 8.5/10) - **Customization :** 6.9/10 (Category avg: 8.5/10) - **Co-Browsing:** 8.0/10 (Category avg: 8.1/10) #### Who Is the Company Behind Chatspell? - **Seller:** [Chatspell](https://www.g2.com/sellers/chatspell) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 63% Small, 42% Medium #### What Are Recent G2 Reviews of Chatspell? **["Enhances Business Communication Efficiency"](https://www.g2.com/survey_responses/chatspell-review-9537537)** **Rating:** 4.5/5.0 stars _— Henry K._ [Read full review](https://www.g2.com/survey_responses/chatspell-review-9537537) **["Chatspell is great and very easy to install!"](https://www.g2.com/survey_responses/chatspell-review-9066888)** **Rating:** 4.0/5.0 stars _— Daniel R._ [Read full review](https://www.g2.com/survey_responses/chatspell-review-9066888) ### [Boei](https://www.g2.com/products/boei/reviews) Boei is an AI receptionist and lead-capture widget for small and mid-sized businesses. It sits on your website as a lightweight 10KB script and answers visitor questions instantly, 24/7, in 95+ languages. Unlike a basic chatbot that reads from a knowledge base and asks for a name and email, Boei does the work of a receptionist. It qualifies leads, books appointments, answers product questions, and escalates the conversations that need a human to your team with an AI summary attached. The same AI agent works across your website, WhatsApp Business, email and SMS, with one shared inbox and one trained brain behind all of them. Train it once on your website, files, FAQ, product catalog and past tickets. Add custom AI actions (calendar booking, quote calculation, order status lookup, CRM updates, lead routing) with no code. Choose how autonomous the AI is, from fully supervised to AI-driven, so you stay in control. Pick your AI model: OpenAI, Anthropic, Google or Mistral, switchable anytime. Boei is built for European SMBs and agencies. It is EU-hosted in Amsterdam, GDPR-first, cookie-optional, and includes 50+ contact channels in a single customizable widget. Used on 17,000+ websites. **Average Rating:** 4.7/5.0 **Total Reviews:** 11 #### How Do G2 Users Rate Boei? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) #### Who Is the Company Behind Boei? - **Seller:** [Ruby Foundry B.V.](https://www.g2.com/sellers/ruby-foundry-b-v) - **HQ Location:** Utrecht, Netherlands - **Twitter:** @boeihelp 100 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fccad6424a25186c07ff48b779ae4f633763e4156b1ca8740f8a4f6a7e3d8d7d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fboeihelp%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 91% Small #### What Do G2 Reviewers Say About Boei? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **extensive customization options** of Boei, enabling quick setup and tailored experiences without any coding. - Users praise the **fantastic ease of use** of Boei, enabling quick setup and effortless customization for their websites. - Users praise the **easy setup** of Boei, allowing quick customization without coding for seamless integration. - Users love the **customizability** of Boei, allowing quick setup and easy personalization of chat widgets and helpers. - Users praise the **quick setup** of Boei, enabling easy configuration of chat widgets in just minutes. ##### Cons - Users feel that the **lack of insightful analytics** from Boei limits the overall effectiveness of the AI chatbot. - Users find the **lack of integrations** frustrating, wishing for native options and better data connectivity with other apps. - Users find **time consumption** increases due to lack of native integrations and notification options, hindering efficiency. #### What Are Recent G2 Reviews of Boei? **["Effortless Setup, Exceptional Lead Generation"](https://www.g2.com/survey_responses/boei-review-12345300)** **Rating:** 5.0/5.0 stars _— Jay F._ [Read full review](https://www.g2.com/survey_responses/boei-review-12345300) **["Sometimes "easy" means more...:)"](https://www.g2.com/survey_responses/boei-review-7502068)** **Rating:** 4.5/5.0 stars _— David K._ [Read full review](https://www.g2.com/survey_responses/boei-review-7502068) - [‹ Prev‹ Prev](/categories/live-chat/small-business?order=g2_score&page=9#product-list) - [1](/categories/live-chat/small-business?order=g2_score#product-list) - [2](/categories/live-chat/small-business?order=g2_score&page=2#product-list) - … - [6](/categories/live-chat/small-business?order=g2_score&page=6#product-list) - [7](/categories/live-chat/small-business?order=g2_score&page=7#product-list) - [8](/categories/live-chat/small-business?order=g2_score&page=8#product-list) - [9](/categories/live-chat/small-business?order=g2_score&page=9#product-list) - 10 - Next ›Next › Spotlight Categories [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) [CPQ Software](https://www.g2.com/categories/cpq) [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce) [E-Signature Software](https://www.g2.com/categories/e-signature) [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) Similar Categories - [Help Desk](/categories/help-desk) - [Customer Self-Service](/categories/customer-self-service) - [Social Customer Service](/categories/social-customer-service) - [Appointment Reminder](/categories/appointment-reminder) - [Call & Contact Center](/categories/call-contact-center) - [Client Onboarding](/categories/client-onboarding) - [Co-Browsing](/categories/co-browsing) - [Complaint Management](/categories/complaint-management) - [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services) - [Contact Center Payments](/categories/contact-center-payments) - [Conversational Support](/categories/conversational-support) - [Customer Communications Management](/categories/customer-communications-management) - [Customer Education](/categories/customer-education) - [Customer Service Automation](/categories/customer-service-automation) - [Customer Success](/categories/customer-success) [Browse Live Chat Themes](/categories/live-chat/themes)