# Best Live Chat Software with In-App Messaging Capabilities - Page 4 ## How Many Live Chat Software Products Does G2 Track? **Total Products under this Category:** 464 ### Category Stats (Aug 2026) - **Average Rating:** 4.47/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Callbell (+2.42%) - Among all products in this category, Callbell recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Live Chat Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 100,800+ Authentic Reviews - 464+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Live Chat Software ![G2 Grid® for Live Chat Software plotting products by satisfaction and market presence](https://www.g2.com/categories/live-chat/grids.png?focus%5B%5D=574&focus%5B%5D=5494&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=2743&focus%5B%5D=1281845&focus%5B%5D=10366&focus%5B%5D=61400) Highlighted products: Zendesk for Customer Service, Agentforce Service (formerly Salesforce Service Cloud), Qualified, Fin, Zoho Desk, WhatsApp Business Platform, Podium, and Tidio. Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=zoho-desk&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=podium&focus%5B%5D=tidio) **Sponsored** ### Text Text is an AI-first customer service platform built for ecommerce and digital-first businesses that want to grow volume without growing the team. The idea behind Text is simple: your support team is already your biggest sales channel - no matter if it's working on email, tickets, live chat or messaging apps. And now there's a way to unlock their potential with Text! 🛒 Text AI doesn't just support - it sells In Text, AI agents and human agents share one inbox. But unlike most platforms, the Text AI doesn't just answer questions and close chats. It: • detects checkout hesitation and steps in with the right offer; • spots buying signals hiding in routine inquiries • qualifies leads, captures details, and hands your team warm conversations with full context The result? Your support becomes the place where revenue happens. 💡 74% resolution rate, around the clock The AI agent works 24/7, resolving repetitive queries end-to-end - order status, returns, FAQs, product specs - all grounded in your own knowledge base. And it's good at it: 74% resolution rate versus 59% industry average. When no one's online, Text AI agents keep working: • capturing leads • qualifying visitors • collecting what your team needs for a meaningful follow-up When your team's back, it shifts gears - triaging by intent and routing high-value conversations to the right person. 📡 Every channel, one inbox One omnichannel inbox in Text covers chat, email, Facebook Messenger, SMS, WhatsApp, Instagram, Telegram and more. Full conversation history, customer context, and Shopify order data visible per contact. Tickets and chats are unified in one Text interface with shared tagging and routing between communication channels. 🤖 Automation at every level Workflows in Text handle tagging, routing, follow-ups, and notifications - connected to HubSpot, Shopify, Slack, and more. Text AI agents resolve conversations autonomously, with custom skills you define in plain language. Copilot assists your human agents with reply suggestions and summaries. You stay in control: tone, answer length, language - all configurable per AI agent. Conversations in Text can be supervised in real time, with human takeover at any point.. 🌍 Minutes to set up. Built to scale. Whether you're a growing ecommerce brand or a digital-first team scaling fast - setup takes minutes. Point the Text AI at your website and it's handling conversations the same day. Text products are trusted by over 35,000 companies including Unilever, Wembley Stadium, and MIT. 🔒 Text is built for enterprise trust and security • SOC 2 audited • GDPR compliant • CCPA compliant • PCI DSS certified Start your free 14-day Text trial today and see how Text transforms support into measurable ROI. No credit card required. Visit text.com for more! [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=191&secure%5Bchosen_at%5D=2026-08-13T21%3A56%3A58Z&secure%5Bdisplayable_resource_id%5D=191&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=191&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1511959&secure%5Bresource_id%5D=191&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flive-chat%2Ff%2Fin-app-messaging%3Ffilters%255Bverified_features%255D%255B%255D%3D2089%26page%3D4&secure%5Btoken%5D=2757599e5b179cc561507dbda800b94d9deb8f1efc77125c06cd65a8ffe76d7c&secure%5Burl%5D=https%3A%2F%2Fwww.text.com%2Ffeatures%2Fai-live-chat%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=custom_url) ### [OutboundEngine](https://www.g2.com/products/outboundengine/reviews) OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to show who’s ready to have a conversation. Our platform strengthens relationships with customers, partners and prospects to uncover more opportunities with less work. **Average Rating:** 3.7/5.0 **Total Reviews:** 157 #### How Do G2 Users Rate OutboundEngine? - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) - **Lead Development:** 8.6/10 (Category avg: 8.5/10) - **Customization :** 7.9/10 (Category avg: 8.5/10) - **Co-Browsing:** 5.0/10 (Category avg: 8.1/10) #### Who Is the Company Behind OutboundEngine? - **Seller:** [OutboundEngine](https://www.g2.com/sellers/outboundengine) - **Year Founded:** 2012 - **HQ Location:** Austin, Texas - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e869c91664876e6d2ea16008f731cd8a139fcb3f7f77e74fc1d547b71797172&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2699791%2F&secure%5Burl_type%5D=linkedin_company_website) 164 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Realtor, Real Estate Agent - **Top Industries:** Real Estate, Insurance - **Company Size:** 71% Small, 16% Medium #### What Do G2 Reviewers Say About OutboundEngine? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation efficiency** of OutboundEngine, enhancing their marketing and reputation management effortlessly. - Users appreciate OutboundEngine for its **automation capabilities** , enhancing reputation management and social media engagement effortlessly. - Users value the **automation features** of OutboundEngine, enabling efficient reputation and social media management. - Users appreciate the **ease of use** of OutboundEngine, especially the fast and straightforward initial setup process. - Users appreciate the **easy setup** of OutboundEngine, enabling quick and efficient access to its powerful features. ##### Cons - Users find the **high pricing** of OutboundEngine a barrier, especially without a free trial for new users. #### What Are Recent G2 Reviews of OutboundEngine? **["Seamless Marketing Automation, Tailored for Accounting"](https://www.g2.com/survey_responses/outboundengine-review-12883073)** **Rating:** 4.0/5.0 stars _— Kalkman S._ [Read full review](https://www.g2.com/survey_responses/outboundengine-review-12883073) **["Effortless Social Media Automation for Enhanced Reputation"](https://www.g2.com/survey_responses/outboundengine-review-12291182)** **Rating:** 4.0/5.0 stars _— Arunodya P._ [Read full review](https://www.g2.com/survey_responses/outboundengine-review-12291182) #### What Are G2 Users Discussing About OutboundEngine? - [What does a strategist do?](https://www.g2.com/discussions/what-does-a-strategist-do) - [How much does OutboundEngine cost?](https://www.g2.com/discussions/how-much-does-outboundengine-cost) - [Is OutboundEngine worth it?](https://www.g2.com/discussions/is-outboundengine-worth-it) - 1 comment - [What does OutboundEngine do?](https://www.g2.com/discussions/what-does-outboundengine-do) - 1 comment ### [Kayako](https://www.g2.com/products/kayako/reviews) Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Unlike legacy support tools, Kayako brings together your multi-channel conversations and customer information, so you can support customers as a team and keep the personal touch, even as you grow. **Average Rating:** 4.1/5.0 **Total Reviews:** 225 #### How Do G2 Users Rate Kayako? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Lead Development:** 8.1/10 (Category avg: 8.5/10) - **Customization :** 7.9/10 (Category avg: 8.5/10) - **Co-Browsing:** 8.3/10 (Category avg: 8.1/10) #### Who Is the Company Behind Kayako? - **Seller:** [Kayako](https://www.g2.com/sellers/kayako) - **Year Founded:** 2001 - **HQ Location:** N/A - **Twitter:** @Kayako 9,448 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=daccafbb74f35ad1bedefc8e6ca3b84e0ac04dac05541aaf4799770c723a1d5b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkayako%2F&secure%5Burl_type%5D=linkedin_company_website) 60 employees on LinkedIn® - **Phone:** +1 (888) 952-9256 #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Small, 35% Medium #### What Do G2 Reviewers Say About Kayako? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **contextual AI suggestions** in Kayako, enhancing response accuracy and reducing guesswork for support agents. - Users value the **contextual AI efficiency** of Kayako, enhancing support responsiveness and accuracy in addressing customer needs. - Users appreciate the **contextual AI technology** in Kayako, which significantly enhances support agents' efficiency and accuracy. - Users value the **contextual automated responses** of Kayako, enhancing support with relevant AI-generated suggestions. - Users appreciate the **contextual responsiveness** of Kayako's AI, enhancing support with accurate and relevant suggestions. ##### Cons - Users find the **mobile experience lacking intuitiveness** , making it challenging for agents in the field or after hours. - Users find the **mobile experience lacking** , stating it's not ideal for agents needing accessibility on-the-go. - Users find the **mobile experience lacking** , making it inconvenient for agents needing quick access on-the-go. - Users feel the **mobile experience is underdeveloped** , making it challenging for agents to use effectively on-the-go. #### What Are Recent G2 Reviews of Kayako? **["Surprisingly Human, High-Quality AI Replies That Nail Customer Context"](https://www.g2.com/survey_responses/kayako-review-12890475)** **Rating:** 4.5/5.0 stars _— Syed H._ [Read full review](https://www.g2.com/survey_responses/kayako-review-12890475) **["White-Glove Onboarding That Gets Kayako Working Fast"](https://www.g2.com/survey_responses/kayako-review-12889028)** **Rating:** 5.0/5.0 stars _— Deniz Y._ [Read full review](https://www.g2.com/survey_responses/kayako-review-12889028) #### What Are G2 Users Discussing About Kayako? - [What is Kayako used for?](https://www.g2.com/discussions/kayako-what-is-kayako-used-for) - [What is Kayako used for?](https://www.g2.com/discussions/what-is-kayako-used-for) - [What is help support?](https://www.g2.com/discussions/what-is-help-support) - [What is Kayako com?](https://www.g2.com/discussions/what-is-kayako-com) - [What is Kayako ticketing system?](https://www.g2.com/discussions/what-is-kayako-ticketing-system) ### [Provide Support](https://www.g2.com/products/provide-support/reviews) Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more. **Average Rating:** 4.4/5.0 **Total Reviews:** 15 #### How Do G2 Users Rate Provide Support? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Lead Development:** 10.0/10 (Category avg: 8.5/10) - **Customization :** 8.5/10 (Category avg: 8.5/10) - **Co-Browsing:** 5.0/10 (Category avg: 8.1/10) #### Who Is the Company Behind Provide Support? - **Seller:** [Provide Support](https://www.g2.com/sellers/provide-support) - **Year Founded:** 2003 - **HQ Location:** New York, New York - **Twitter:** @provide\_support 3,593 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d3e709d7cbe2294f1796328f7e580c92063b3eb99b32aa8a3bf16e52cbf29071&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2259752&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 63% Small, 19% Large #### What Are Recent G2 Reviews of Provide Support? **["Easy Livechat support software"](https://www.g2.com/survey_responses/provide-support-review-5017616)** **Rating:** 4.0/5.0 stars _— Verified User in Luxury Goods & Jewelry_ [Read full review](https://www.g2.com/survey_responses/provide-support-review-5017616) **["Provide Support Live Chat allows you or your team to chat for multiple websites in one screen"](https://www.g2.com/survey_responses/provide-support-review-5138375)** **Rating:** 5.0/5.0 stars _— Jim Z._ [Read full review](https://www.g2.com/survey_responses/provide-support-review-5138375) #### What Are G2 Users Discussing About Provide Support? - [What are features of customer service?](https://www.g2.com/discussions/what-are-features-of-customer-service) - [What is customer support software?](https://www.g2.com/discussions/provide-support-what-is-customer-support-software) - [What is a software support system?](https://www.g2.com/discussions/what-is-a-software-support-system) - [What are the major features of all support software?](https://www.g2.com/discussions/what-are-the-major-features-of-all-support-software) ### [ZaZaChat](https://www.g2.com/products/zazachat/reviews) ZaZaChat is a Complete Help Desk Software for e-businesses **Average Rating:** 4.7/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate ZaZaChat? - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) - **Lead Development:** 8.3/10 (Category avg: 8.5/10) - **Customization :** 9.2/10 (Category avg: 8.5/10) - **Co-Browsing:** 7.8/10 (Category avg: 8.1/10) #### Who Is the Company Behind ZaZaChat? - **Seller:** [ZaZa Network](https://www.g2.com/sellers/zaza-network) - **HQ Location:** Philadelphia, PA - **Twitter:** @ZaZa\_Chat 162 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f82555ff2914fccf6d42010e782f6d1d7adabcfe7f3b4aa94d19b21a77d46748&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzaza-networks%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 61% Medium, 39% Small #### What Do G2 Reviewers Say About ZaZaChat? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **easy deployment and professional appearance** of ZaZaChat, enhancing their communication experience. - Users find ZaZaChat to be **very easy to use** , with a professional interface that simplifies deployment and onboarding. - Users value the **easy communication** of ZaZaChat, finding it simple to deploy and understand for effective interactions. - Users find the **easy setup** of ZaZaChat extremely beneficial for quick deployment and user-friendly experience. - Users find ZaZaChat to be **intuitive** , making it easy for newcomers to navigate and use effectively. ##### Cons - Users find the **slow loading** times frustrating, as updates take longer than expected during their experience with ZaZaChat. - Users find the **update issues** of ZaZaChat frustrating due to longer-than-expected waiting times for updates. #### What Are Recent G2 Reviews of ZaZaChat? **["It’s easy to set up app best for chatting"](https://www.g2.com/survey_responses/zazachat-review-9714099)** **Rating:** 5.0/5.0 stars _— Saran A._ [Read full review](https://www.g2.com/survey_responses/zazachat-review-9714099) **["ZaZaChat is a cut above the competition!"](https://www.g2.com/survey_responses/zazachat-review-9100635)** **Rating:** 5.0/5.0 stars _— Lori T._ [Read full review](https://www.g2.com/survey_responses/zazachat-review-9100635) #### What Are G2 Users Discussing About ZaZaChat? - [What is ZaZaChat used for?](https://www.g2.com/discussions/what-is-zazachat-used-for) ### [WhosOn](https://www.g2.com/products/whoson/reviews) WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution. Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the world’s countries, across six continents and in many different industries and languages. Setting WhosOn apart its is advanced scale and security. WhosOn comes complete with an extensive range of configurable functionality, which minimises the need for customisation and gives customers control over their solution. Importantly, WhosOn also has flexible deployment options; supporting on-premise, cloud, or hybrid implementations. Plus, the software offers extensive features and integrations that make it one of the more robust solutions in the market. WhosOn has a web analytics suite. It comes with fully-featured help desk and agent performance management options. It provides out of the box sentiment analysis. And it also has the most advanced real-time translation offering in the live chat software space. These features are still only scratching the surface. To try it for yourself, take out a free trial today: https://www.whoson.com/free-trial/ **Average Rating:** 3.8/5.0 **Total Reviews:** 10 #### How Do G2 Users Rate WhosOn? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Lead Development:** 8.9/10 (Category avg: 8.5/10) - **Customization :** 8.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind WhosOn? - **Seller:** [Parker Software](https://www.g2.com/sellers/parker-software) - **Year Founded:** 2003 - **HQ Location:** Stoke-on-Trent, Staffordshire - **Twitter:** @ParkerSoftware 31,891 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ba0e5f03b7c8d80a752781e71d0c55a26330f33ef4fd6b3ff18f569b133d8a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F200884%2F&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 60% Medium, 30% Small #### What Are Recent G2 Reviews of WhosOn? **["Best Live Chat for your customers"](https://www.g2.com/survey_responses/whoson-review-1648740)** **Rating:** 4.5/5.0 stars _— Sara A._ [Read full review](https://www.g2.com/survey_responses/whoson-review-1648740) **["Who's On Review"](https://www.g2.com/survey_responses/whoson-review-3002084)** **Rating:** 4.5/5.0 stars _— Kevin C._ [Read full review](https://www.g2.com/survey_responses/whoson-review-3002084) #### What Are G2 Users Discussing About WhosOn? - [What is WhosOn used for?](https://www.g2.com/discussions/what-is-whoson-used-for) ### [AiTrillion](https://www.g2.com/products/aitrillion-com-aitrillion/reviews) AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and other popular e-commerce platforms, AiTrillion unifies essential marketing tools into a single, intelligent ecosystem. This eliminates the need for multiple fragmented apps and allows businesses to save time, reduce costs, and increase efficiency. At the heart of AiTrillion is the belief that every merchant—big or small—deserves access to enterprise-level marketing tools without the complexity or expense. That’s why AiTrillion offers over 11 modules under one platform, including Email Marketing, Loyalty Rewards, Product Reviews, Web Push Notifications, Smart Popups, Workflow Automation, Advanced Segmentation, Affiliate Marketing, and more. These tools are seamlessly connected through powerful AI and automation engines, helping merchants deliver personalized, omnichannel experiences to their customers at every stage of the buyer journey. With AiTrillion, eCommerce businesses can create sophisticated automated workflows that nurture leads, engage customers, and recover abandoned carts—all without any coding or technical expertise. The platform’s robust analytics and AI-driven insights help merchants make data-backed decisions, optimize campaigns in real time, and improve customer retention rates. AiTrillion is more than just a marketing platform—it’s a growth partner. It’s built to empower businesses to understand their customers better, engage them meaningfully, and turn one-time buyers into lifelong fans. The loyalty and rewards module encourages repeat purchases by offering points, discounts, and incentives, while smart product reviews and UGC (User Generated Content) tools build trust and social proof. Thousands of global Shopify stores trust AiTrillion to streamline their marketing operations and scale effectively. Whether you’re just starting out or managing a high-volume online store, AiTrillion’s scalable infrastructure and user-friendly interface make it easy to adapt and grow. Key Features: - All-in-one marketing suite tailored for eCommerce - AI-powered automation and analytics - Seamless integration with Shopify and other platforms - Powerful loyalty and rewards programs - Smart segmentation for personalized messaging - In-depth customer journey tracking - Real-time performance insights and reporting By consolidating all marketing and customer engagement tools in one place, AiTrillion allows eCommerce businesses to focus on what really matters—delivering great products and exceptional customer experiences. It’s a smart, scalable, and forward-thinking solution for merchants who are ready to grow faster, smarter, and stronger. Join over 20,000 merchants who trust AiTrillion to power their growth and transform their online stores into customer-first, data-driven success stories. **Average Rating:** 4.8/5.0 **Total Reviews:** 92 #### How Do G2 Users Rate AiTrillion? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Lead Development:** 9.2/10 (Category avg: 8.5/10) - **Customization :** 8.9/10 (Category avg: 8.5/10) - **Co-Browsing:** 8.9/10 (Category avg: 8.1/10) #### Who Is the Company Behind AiTrillion? - **Seller:** [AAAeCommerce Inc.](https://www.g2.com/sellers/aaaecommerce-inc) - **Year Founded:** 2018 - **HQ Location:** Claymont, Delaware - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 93% Small, 4% Medium #### What Do G2 Reviewers Say About AiTrillion? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **excellent customer support** from AiTrillion, highlighting personalized assistance and quick resolution of issues. - Users find AiTrillion's **customer service exceptionally helpful** , providing great support for all their needs. - Users appreciate the **ease of use** of AiTrillion, enjoying quick setup and efficient marketing automation features. - Users love the **intuitive email marketing features** of AiTrillion, making customer outreach seamless and efficient. - Users appreciate the **convenience of integrated tools** in AiTrillion, streamlining their marketing and enhancing customer support. ##### Cons - Users find the **learning curve challenging** , especially with navigation and module setups, but support is helpful. - Users find the setup process for AiTrillion's Loyalty Program to be **difficult and confusing** , leading to initial challenges. - Users face **inconsistent customer support** , experiencing delays and confusion despite some helpful interactions. - Users find the **steep learning curve** of AiTrillion challenging, especially during initial setup and navigation. - Users find the **complexity** of AiTrillion's setup process challenging, making it hard to effectively use the platform. #### What Are Recent G2 Reviews of AiTrillion? **["Responsive AiTrillion Team That Helps You Every Step of the Way"](https://www.g2.com/survey_responses/aitrillion-review-12705561)** **Rating:** 4.5/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/aitrillion-review-12705561) **["Great All-in-One Marketing Platform for Shopify Stores"](https://www.g2.com/survey_responses/aitrillion-review-11789106)** **Rating:** 5.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/aitrillion-review-11789106) #### What Are G2 Users Discussing About AiTrillion? - [What does Aitrillion do?](https://www.g2.com/discussions/what-does-aitrillion-do) - [What is Growwave?](https://www.g2.com/discussions/aitrillion-what-is-growwave) - [What do you know about AiTrillion Why do you want to work with us \*?](https://www.g2.com/discussions/what-do-you-know-about-aitrillion-why-do-you-want-to-work-with-us) - [What is AiTrillion?](https://www.g2.com/discussions/what-is-aitrillion) - [‹ Prev ‹ Prev](/categories/live-chat/f/in-app-messaging?filters%5Bverified_features%5D%5B%5D=2089&order=g2_score&page=3#product-list) - [1](/categories/live-chat/f/in-app-messaging?filters%5Bverified_features%5D%5B%5D=2089&order=g2_score#product-list) - [2](/categories/live-chat/f/in-app-messaging?filters%5Bverified_features%5D%5B%5D=2089&order=g2_score&page=2#product-list) - [3](/categories/live-chat/f/in-app-messaging?filters%5Bverified_features%5D%5B%5D=2089&order=g2_score&page=3#product-list) - 4 - Next › Next › Spotlight Categories [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) [User Research Tools](https://www.g2.com/categories/user-research) Similar Categories - [Help Desk](/categories/help-desk) - [Customer Self-Service](/categories/customer-self-service) - [Social Customer Service](/categories/social-customer-service) - [Appointment Reminder](/categories/appointment-reminder) - [Call & Contact Center](/categories/call-contact-center) - [Client Onboarding](/categories/client-onboarding) - [Co-Browsing](/categories/co-browsing) - [Complaint Management](/categories/complaint-management) - [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services) - [Contact Center Payments](/categories/contact-center-payments) - [Conversational Support](/categories/conversational-support) - [Customer Communications Management](/categories/customer-communications-management) - [Customer Education](/categories/customer-education) - [Customer Service Automation](/categories/customer-service-automation) - [Customer Success](/categories/customer-success) [Browse Live Chat Themes](/categories/live-chat/themes) Benefits of Live Chat Software with In-App Messaging capabilities include: Allows for live chat to be enabled within the app for customer help. Below are the top-rated Live Chat Software with In-App Messaging capabilities, as verified by G2’s Research team. Real users have identified In-App Messaging as an important function of Live Chat Software. Compare different products that offer this feature so you can decide which is best for your business needs. Show More