# Best Legal Hold Software for Medium-Sized Businesses

## How Many Legal Hold Software Products Does G2 Track?

**Total Products under this Category:** 16

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Legal Hold Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,700+ Authentic Reviews
- 16+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Legal Hold Software
 ![G2 Grid® for Legal Hold Software plotting products by satisfaction and market presence](https://www.g2.com/categories/legal-hold/grids.png?focus%5B%5D=7602&focus%5B%5D=7588&focus%5B%5D=7589&focus%5B%5D=19814)

Highlighted products: Relativity, Everlaw, Exterro Data Risk Management Platform, and Pagefreezer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/legal-hold/grids.json?focus%5B%5D=relativity&focus%5B%5D=everlaw&focus%5B%5D=exterro-data-risk-management-platform&focus%5B%5D=pagefreezer&segment=mid-market)

**Sponsored**

### Smarty

Smarty offers global address verification, address validation, and geocoding via API, bulk upload, and a collection of 3rd party integrations that transform how organizations handle address data. With real-time address autocomplete, correction, standardization, and validation, it guarantees the accuracy and reliability of addresses. Smarty's US rooftop geocoding, reverse geocoding, and property data APIs help you enrich and hone your address data. These powerful APIs have far-reaching benefits, from improving the efficiency of your marketing campaigns to enhancing data analysis and operational processes.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1981&secure%5Bchosen_at%5D=2026-08-06T02%3A39%3A21Z&secure%5Bdisplayable_resource_id%5D=1904&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=68353&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=68353&secure%5Bresource_id%5D=1981&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flegal-hold%2Fmid-market&secure%5Btoken%5D=1eeb302729c060ef177145dc13f952c6204258bbdb5ee4af9893861ffc268bd1&secure%5Burl%5D=https%3A%2F%2Fwww.smarty.com%2Flanding%2Fg2&secure%5Burl_type%5D=free_trial)

### [Relativity](https://www.g2.com/pt/products/relativity/reviews)

Na Relativity, fazemos software para ajudar os usuários a organizar dados, descobrir a verdade e agir com base nisso. Nosso produto SaaS, RelativityOne, gerencia grandes volumes de dados e identifica rapidamente questões-chave durante litígios e investigações internas. Temos mais de 300.000 usuários em aproximadamente 40 países atendendo a milhares de organizações globalmente, principalmente nos setores jurídico, de serviços financeiros e governamentais, incluindo o Departamento de Justiça dos EUA e 198 do Am Law 200.

**Average Rating:** 4.5/5.0

**Total Reviews:** 642

#### How Do G2 Users Rate Relativity?

- **Facilidade de Uso:** 8.3/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 8.8/10 (Category avg: 8.9/10)
- **Qualidade do Suporte:** 8.3/10 (Category avg: 9.0/10)
- **Facilidade de administração:** 7.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Relativity?

- **Vendedor:** [Relativity](https://www.g2.com/pt/sellers/relativity)
- **Website da Empresa:** www.relativity.com
- **Ano de Fundação:** 2001
- **Localização da Sede:** Chicago, IL
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b53bfd596abc91e3d8dd5e5a8735d92cdf9fa7f1bf3177cf79fd9b4733e45ded&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F25027079%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,907 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Projetos, Gerente
- **Top Industries:** Serviços Jurídicos, Prática Jurídica
- **Company Size:** 41% Medium, 34% Large

#### What Do G2 Reviewers Say About Relativity?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam a **facilidade de uso** do Relativity, destacando sua interface amigável e recursos úteis para todos os níveis.
- Os usuários valorizam os **avanços inovadores** da Relativity, especialmente sua integração de IA generativa e ferramentas em evolução.
- Os usuários apreciam a **flexibilidade e as capacidades ricas em recursos** do Relativity, aumentando a eficiência na revisão e gestão de dados.
- Os usuários elogiam a **velocidade e flexibilidade** do Relativity, aprimorando o ciclo de revisão de documentos com ferramentas de IA úteis.
- Os usuários apreciam a **interface de usuário intuitiva** do Relativity, que melhora o fluxo de trabalho e facilita a comunicação eficaz da equipe.

##### Cons

- Os usuários enfrentam problemas significativos de **desempenho** com o Relativity, particularmente com o processamento lento de dados e funcionalidade limitada do aplicativo de transcrição.
- Os usuários acham a **curva de aprendizado difícil** frustrante devido à implantação complexa e aos recursos de treinamento inadequados.
- Os usuários acham o produto **caro** , com preocupações sobre altos custos e transparência limitada nos preços.
- Os usuários experimentam **desempenho lento** com o Relativity, particularmente devido a problemas de latência e atrasos no processamento de tarefas.
- Os usuários acham a Relativity **não amigável** , citando problemas como bugs, multitarefa ruim e falta de orientação clara.

#### What Are Recent G2 Reviews of Relativity?

**["Ferramenta versátil e fácil de usar com fortes recursos de segurança"](https://www.g2.com/pt/survey_responses/relativity-review-4759728)**

**Rating:** 4.5/5.0 stars

_— Siddarthan K._

[Read full review](https://www.g2.com/pt/survey_responses/relativity-review-4759728)

**["Relatividade AiR para Revisão"](https://www.g2.com/pt/survey_responses/relativity-review-8108805)**

**Rating:** 5.0/5.0 stars

_— Shivangi S._

[Read full review](https://www.g2.com/pt/survey_responses/relativity-review-8108805)

### [Everlaw](https://www.g2.com/products/everlaw/reviews)

Everlaw transforms how legal teams navigate the boundaries of legal discovery. The platform is built for the high-stakes demands of modern litigation, empowering law firms, corporations, and government agencies to transform mountains of data into actionable breakthroughs.

**Average Rating:** 4.7/5.0

**Total Reviews:** 721

#### How Do G2 Users Rate Everlaw?

- **Ease of Use:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Everlaw?

- **Seller:** [Everlaw](https://www.g2.com/sellers/everlaw)
- **Company Website:** www.everlaw.com
- **Year Founded:** 2010
- **HQ Location:** Oakland, California
- **Twitter:** @everlaw  
3,977 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ca521e3ebc68fd50b0ba8717f2fd12376ab3c33dac07b759da0df8cb474948d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2139901%2F&secure%5Burl_type%5D=linkedin_company_website)  
534 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Paralegal, Attorney
- **Top Industries:** Law Practice, Legal Services
- **Company Size:** 46% Small, 41% Medium

#### What Do G2 Reviewers Say About Everlaw?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Everlaw, highlighting its user-friendly interface and helpful training options.
- Users value the **responsive customer support** of Everlaw, appreciating the innovation and ease of use in projects.
- Users appreciate the **intuitive and user-friendly interface** of Everlaw, enhancing their document production and review experience.
- Users value the **user-friendly interface** of Everlaw, appreciating its intuitive design and accessible support.
- Users appreciate Everlaw for its **innovative features and efficiency** , simplifying processes and enhancing productivity.

##### Cons

- Users find **difficult learning** to be a barrier, struggling with navigation and feature usage despite helpful staff support.
- Users find the **inefficient search functionality** frustrating, as locating specific topics can be challenging and time-consuming.
- Users note a **challenging learning curve** with Everlaw, requiring time and training to effectively navigate its features.
- Users report **performance issues** with Everlaw, including unreliable search functionality and limitations in document handling.
- Users often face **search functionality issues** , experiencing inconsistency in finding documents which impacts usability.

#### What Are Recent G2 Reviews of Everlaw?

**["User-Friendly UI, Fast Processing, and Brilliant AI in Everlaw - Sam Maguire"](https://www.g2.com/survey_responses/everlaw-review-12942302)**

**Rating:** 4.5/5.0 stars

_— Sam M._

[Read full review](https://www.g2.com/survey_responses/everlaw-review-12942302)

**["Ease of Review with powerful tools and story builder AND AI workflow including Deep Dive"](https://www.g2.com/survey_responses/everlaw-review-3649306)**

**Rating:** 5.0/5.0 stars

_— Manuel D._

[Read full review](https://www.g2.com/survey_responses/everlaw-review-3649306)

#### What Are G2 Users Discussing About Everlaw?

- [What is Everlaw used for?](https://www.g2.com/discussions/what-is-everlaw-used-for) - 1 comment
- [What does Everlaw do?](https://www.g2.com/discussions/what-does-everlaw-do) - 3 comments
- [When was Everlaw founded?](https://www.g2.com/discussions/when-was-everlaw-founded) - 2 comments
- [What is eDiscovery software?](https://www.g2.com/discussions/what-is-ediscovery-software)
- [How much does Everlaw cost?](https://www.g2.com/discussions/how-much-does-everlaw-cost) - 1 comment

### [Exterro Data Risk Management Platform](https://www.g2.com/products/exterro-data-risk-management-platform/reviews)

The Exterro Data Risk Management Platform transforms fragmented legal, investigatory, and compliance workflows with a unified platform purpose-built to safeguard the digital world. With centralized orchestration, over 185 native data connectors, and an intuitive interface, Exterro delivers the speed, efficiency, and visibility modern organizations demand to find, analyze and protect their data. Powered by Exterro Intelligence, an array of artificial intelligence capabilities including generative AI, active learning, and domain-specific agents, the Exterro data risk management platform is trusted by more than 3,000 organizations—including 40% of the Fortune 100—granting them unrivaled control over their data environment. The Exterro Data Risk Management platform covers data privacy, security, and governance, digital forensics and incident response, and eDiscovery workflows. With Exterro, legal, compliance, privacy, IT, information security, and investigatory professionals can achieve unrivaled control over the data their organizations hold: Find sensitive data wherever it resides–in the cloud, on computer endpoints, on network servers and share drives, or even on remote mobile devices. Analyze relevant data to understand the truth behind legal or investigatory matters, respond to data requests, and make informed strategic decisions. Protect sensitive data against and proactively prepare for cybersecurity threats, regulatory response, and civil litigation.

**Average Rating:** 4.4/5.0

**Total Reviews:** 164

#### How Do G2 Users Rate Exterro Data Risk Management Platform?

- **Ease of Use:** 8.7/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Exterro Data Risk Management Platform?

- **Seller:** [Exterro](https://www.g2.com/sellers/exterro)
- **Year Founded:** 2004
- **HQ Location:** Portland, OR
- **Twitter:** @Exterro  
3,570 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51106b170ef67c83a28527aa9537928cba35d0e528798f0a9e21a50fc5b36a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F135915%2F&secure%5Burl_type%5D=linkedin_company_website)  
632 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Paralegal
- **Top Industries:** Insurance, Legal Services
- **Company Size:** 83% Large, 10% Medium

#### What Do G2 Reviewers Say About Exterro Data Risk Management Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **intuitive and easy-to-use interface** of Exterro, enhancing their overall experience and effectiveness.
- Users value the **cloud-based services** for their strong automation and AI analytics integration, enhancing compliance capabilities.
- Users appreciate the **dedicated customer support** of Exterro, noting the helpfulness and commitment of the team.
- Users appreciate the **all-in-one platform** of Exterro Data Risk Management, enhancing usability across diverse data management areas.
- Users highlight the **strong automation and AI analytics** of the Exterro Data Risk Management Platform, enhancing efficiency and compliance.

##### Cons

- Users find the **high pricing** of Exterro Data Risk Management Platform to be a significant drawback.
- Users feel that the **workflow options** could be improved for a more streamlined experience with the Exterro platform.
- Users express dissatisfaction with the **poor customer support** , feeling it doesn't meet the promised standards.
- Users report **slow performance** in Exterro Data Risk Management Platform, which affects efficiency and user satisfaction.

#### What Are Recent G2 Reviews of Exterro Data Risk Management Platform?

**["Employee Change Monitor will (hopefully) rock my world!"](https://www.g2.com/survey_responses/exterro-data-risk-management-platform-review-11669094)**

**Rating:** 5.0/5.0 stars

_— Lorene T._

[Read full review](https://www.g2.com/survey_responses/exterro-data-risk-management-platform-review-11669094)

**["Very powerfull tool"](https://www.g2.com/survey_responses/exterro-data-risk-management-platform-review-3130746)**

**Rating:** 5.0/5.0 stars

_— Dan H._

[Read full review](https://www.g2.com/survey_responses/exterro-data-risk-management-platform-review-3130746)

#### What Are G2 Users Discussing About Exterro Data Risk Management Platform?

- [What is Exterro - Legal Hold, eDiscovery, & Data Privacy Platform used for?](https://www.g2.com/discussions/what-is-exterro-legal-hold-ediscovery-data-privacy-platform-used-for)
- [What is Zapproved used for?](https://www.g2.com/discussions/what-is-zapproved-used-for)
- [What is Exterro E-Discovery used for?](https://www.g2.com/discussions/what-is-exterro-e-discovery-used-for)
- [What are the important concepts of eDiscovery?](https://www.g2.com/discussions/what-are-the-important-concepts-of-ediscovery)
- [What triggers a litigation hold?](https://www.g2.com/discussions/what-triggers-a-litigation-hold)

### [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews)

Pagefreezer Archiving helps organizations capture, store, find, and produce digital records of their website and social media content for compliance, eDiscovery, and enterprise recordkeeping. Built for government agencies, financial service providers and legal professionals, Pagefreezer Archiving is used across nearly every industry to securely archive digital records in evidentiary quality, meet regulatory requirements, minimize legal risk, and ensure litigation readiness. Key Features: \<\> Automated Archiving: Automatically captures and archives all website updates and social media activity, eliminating manual recordkeeping and giving compliance teams peace of mind. \<\> Regulatory Compliance: Satisfies recordkeeping requirements for FINRA, SEC, GDPR, and government open records laws by archiving content with associated metadata and digital signatures, in a tamper-proof, native format. \<\> Advanced Search & Export: Enables users to quickly locate and review specific content across all archived content and export records in formats required for audits, eDiscovery, and public records requests. \<\> Simple Setup & Low Maintenance: Deploys quickly, requiring minimal technical expertise or IT resources to set up and use. \<\> Open Records Portals: Streamlines government transparency efforts by providing self-service public records portals, reducing the administrative burden of fulfilling records requests. With robust security, user-friendly interface, high-quality captures and reliable automation, Pagefreezer simplifies the complex process of digital archiving, saving organizations hundreds of hours annually on archiving and ensuring digital content and communications are preserved and accessible when needed.

**Average Rating:** 4.5/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate Pagefreezer?

- **Ease of Use:** 9.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Pagefreezer?

- **Seller:** [Pagefreezer Software, Inc.](https://www.g2.com/sellers/pagefreezer-software-inc)
- **Year Founded:** 2010
- **HQ Location:** Vancouver, BC
- **Twitter:** @PageFreezer  
4,319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=474391cf7c2aa0783e27cf58e1c8ec553ec54aade2c6253544d675b60365e572&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1682117%2F&secure%5Burl_type%5D=linkedin_company_website)  
97 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Investment Management
- **Company Size:** 53% Small, 32% Medium

#### What Are Recent G2 Reviews of Pagefreezer?

**["Bulk Social & Web Capture with Metadata That Strengthens Investigations"](https://www.g2.com/survey_responses/pagefreezer-review-12804613)**

**Rating:** 4.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/pagefreezer-review-12804613)

**["Easy to Use, Helpful, Great Customer Support"](https://www.g2.com/survey_responses/pagefreezer-review-10640259)**

**Rating:** 5.0/5.0 stars

_— Verified User in Research_

[Read full review](https://www.g2.com/survey_responses/pagefreezer-review-10640259)

Spotlight Categories

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- [Enterprise Legal Management (ELM)](/categories/enterprise-legal-management-elm)
- [Immigration](/categories/immigration)
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[Browse Legal Hold Themes](/categories/legal-hold/themes)