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Best Knowledge Management Software - Page 17

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Knowledge management software, or KM software, supports an integrated approach to identifying, capturing, retrieving, and sharing information assets that have a strong focus on—how to accomplish a task, how to handle a situation, how a process works, and how to get a job done. These assets may include text documents, presentations, images, audio and video files, and other data types.

The purpose of knowledge management software is to capture and distribute knowledge, allowing members of an organization, along with its partners and customers, to access and use the information effectively. Having a centralized repository where this knowledge is stored helps create a single source of truth in an organization, eliminating confusion and reducing the time to find information.

Knowledge management encompasses a range of specialized software products, with four subcategories—knowledge base software, Q&A platforms software, standard operating procedures software, and work instructions software. While some products are solely placed in one category, others with overlapping feature sets are placed in multiple.

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Best Knowledge Management Software At A Glance

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406 Listings in Knowledge Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Qualityze you will have a standardized process, to adapt to changes while maintaining operational efficiency. Our software serves as a valuable tool for effectively managing changes to documents,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Change Management Software features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qualityze
    Year Founded
    2015
    HQ Location
    Tampa, US
    Twitter
    @qualityze
    231 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With Qualityze you will have a standardized process, to adapt to changes while maintaining operational efficiency. Our software serves as a valuable tool for effectively managing changes to documents,

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Change Management Software features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Qualityze
Year Founded
2015
HQ Location
Tampa, US
Twitter
@qualityze
231 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clibu lets you collect information in one place, access it from anywhere and share it with whoever you want. When you want to assemble information from various sources, but primarily from content you

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clibu Notes features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Melbourne, Australia
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clibu lets you collect information in one place, access it from anywhere and share it with whoever you want. When you want to assemble information from various sources, but primarily from content you

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Clibu Notes features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
HQ Location
Melbourne, Australia
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimi

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Deepser features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Schio, IT
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimi

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Deepser features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
HQ Location
Schio, IT
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collaboration software and enterprise wiki for intranets and knowledge management.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dokkument features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dokkument
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collaboration software and enterprise wiki for intranets and knowledge management.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Dokkument features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Seller
Dokkument
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DoyleSoft Knowledge Base is a comprehensive software solution designed to help businesses efficiently organize, manage, and share critical information. With its user-friendly interface and robust feat

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Doylesoft features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Doylesoft
    HQ Location
    Provo, Utah
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DoyleSoft Knowledge Base is a comprehensive software solution designed to help businesses efficiently organize, manage, and share critical information. With its user-friendly interface and robust feat

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Doylesoft features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Seller
Doylesoft
HQ Location
Provo, Utah
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Driveway takes the stress off getting someone miles away to click the right buttons in your product through easy and effective interactive training content. Driveway's Chrome Extension records your cl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Driveway features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @trychameleon
    629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Driveway takes the stress off getting someone miles away to click the right buttons in your product through easy and effective interactive training content. Driveway's Chrome Extension records your cl

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Driveway features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@trychameleon
629 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    An all-in-one documentation creation & management tool that is powered by WordPress CMS. EazyDocs features all the necessary features to build, maintain, and create robust documentation websites w

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EazyDocs features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Brahmanbaria, Bangladesh
    Twitter
    @spider_themes
    43 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

An all-in-one documentation creation & management tool that is powered by WordPress CMS. EazyDocs features all the necessary features to build, maintain, and create robust documentation websites w

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
EazyDocs features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
HQ Location
Brahmanbaria, Bangladesh
Twitter
@spider_themes
43 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empolis Knowledge Express® is a digital knowledge platform that centralizes access to company-wide knowledge and data sources, connects the right people with each other and boosts team performance. Th

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Empolis Industrial Knowledge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralization
    1
    Collaboration
    1
    Ease of Use
    1
    Easy Integrations
    1
    Efficiency
    1
    Cons
    Overwhelming
    1
    Overwhelming Choices
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Empolis Industrial Knowledge features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Kaiserslautern, DE
    Twitter
    @EmpolisSoftware
    344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empolis Knowledge Express® is a digital knowledge platform that centralizes access to company-wide knowledge and data sources, connects the right people with each other and boosts team performance. Th

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Small-Business
Empolis Industrial Knowledge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralization
1
Collaboration
1
Ease of Use
1
Easy Integrations
1
Efficiency
1
Cons
Overwhelming
1
Overwhelming Choices
1
Empolis Industrial Knowledge features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
HQ Location
Kaiserslautern, DE
Twitter
@EmpolisSoftware
344 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enghouse Knowledge Management Software (eKMS) combines knowledge base software with community forums to deliver a comprehensive SaaS online self-service solution.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Enghouse Interactive features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1984
    HQ Location
    Markham
    Twitter
    @EnghouseInterac
    2,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,215 employees on LinkedIn®
    Ownership
    ENGH (TSE)
Product Description
How are these determined?Information
This description is provided by the seller.

Enghouse Knowledge Management Software (eKMS) combines knowledge base software with community forums to deliver a comprehensive SaaS online self-service solution.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Enghouse Interactive features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
1984
HQ Location
Markham
Twitter
@EnghouseInterac
2,453 Twitter followers
LinkedIn® Page
www.linkedin.com
1,215 employees on LinkedIn®
Ownership
ENGH (TSE)
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work Instructions are ISO compliant interactive multi-media, providing your company with step by step directions. All Customized Work Instructions are documented to precise process specifications by

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Finish Genius Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Knowledge Sharing
    1
    Training Efficiency
    1
    Cons
    Navigation Issues
    1
    Slow Performance
    1
    Software Instability
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Finish Genius features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AWFI
    Year Founded
    2000
    HQ Location
    Charlotte, US
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Work Instructions are ISO compliant interactive multi-media, providing your company with step by step directions. All Customized Work Instructions are documented to precise process specifications by

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Finish Genius Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Knowledge Sharing
1
Training Efficiency
1
Cons
Navigation Issues
1
Slow Performance
1
Software Instability
1
Finish Genius features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
AWFI
Year Founded
2000
HQ Location
Charlotte, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Mid-Market
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forumbee features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forumbee
    Year Founded
    2012
    HQ Location
    Bellingham, US
    Twitter
    @forumbee
    42 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.

Users
No information available
Industries
No information available
Market Segment
  • 75% Mid-Market
  • 25% Small-Business
Forumbee features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Forumbee
Year Founded
2012
HQ Location
Bellingham, US
Twitter
@forumbee
42 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Free step-by-step guide creation tool for automatic process documentation and creating instructional documents like how-to guides, manuals, tutorials, and standard operating procedures (SOPs)

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GuideMagic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Guides
    1
    Intuitive
    1
    Cons
    Difficult Learning Process
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GuideMagic features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Free step-by-step guide creation tool for automatic process documentation and creating instructional documents like how-to guides, manuals, tutorials, and standard operating procedures (SOPs)

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
GuideMagic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Guides
1
Intuitive
1
Cons
Difficult Learning Process
1
Limited Options
1
GuideMagic features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Handbook: Simple Employee Training & LMS Software for Businesses of All Sizes Handbook is an intuitive employee training and LMS (Learning Management System) software designed to streamline the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Handbook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Educational Resources
    1
    Training
    1
    Cons
    Inadequate Reporting
    1
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Handbook features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Handbook: Simple Employee Training & LMS Software for Businesses of All Sizes Handbook is an intuitive employee training and LMS (Learning Management System) software designed to streamline the

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Handbook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Educational Resources
1
Training
1
Cons
Inadequate Reporting
1
Poor Reporting
1
Handbook features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HINDSITE ensures that every job is done correctly with Guided Work Instructions. METS companies across Australia are standardising task execution with HINDSITE throughout their product lifecycles, fro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HINDSITE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Cons
    Navigation Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HINDSITE features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Brisbane City, AU
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HINDSITE ensures that every job is done correctly with Guided Work Instructions. METS companies across Australia are standardising task execution with HINDSITE throughout their product lifecycles, fro

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
HINDSITE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Cons
Navigation Issues
1
HINDSITE features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2017
HQ Location
Brisbane City, AU
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®