# Best Knowledge Management Software - Page 10

  *By [Gauri Pawsey](https://research.g2.com/insights/author/gauri-pawsey)*

   Knowledge management software, or KM software, supports an integrated approach to identifying, capturing, retrieving, and sharing information assets that have a strong focus on—how to accomplish a task, how to handle a situation, how a process works, and how to get a job done. These assets may include text documents, presentations, images, audio and video files, and other data types.

The purpose of knowledge management software is to capture and distribute knowledge, allowing members of an organization, along with its partners and customers, to access and use the information effectively. Having a centralized repository where this knowledge is stored helps create a single source of truth in an organization, eliminating confusion and reducing the time to find information.

Knowledge management encompasses a range of specialized software products, with four subcategories—[knowledge base software](https://www.g2.com/categories/knowledge-base), [Q&A platforms software](https://www.g2.com/categories/q-a-platforms), [standard operating procedures software](https://www.g2.com/categories/standard-operating-procedures), and [work instructions software](https://www.g2.com/categories/work-instructions). While some products are solely placed in one category, others with overlapping feature sets are placed in multiple.




  ## How Many Knowledge Management Software Products Does G2 Track?
**Total Products under this Category:** 446

  
## How Does G2 Rank Knowledge Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 106,600+ Authentic Reviews
- 446+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Knowledge Management Software Is Best for Your Use Case?

- **Leader:** [Slack](https://www.g2.com/products/slack/reviews)
- **Highest Performer:** [Tango](https://www.g2.com/products/tango-tango/reviews)
- **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- **Best Free Software:** [Notion](https://www.g2.com/products/notion/reviews)

  
  ## What Are the Top-Rated Knowledge Management Software Products in 2026?
### 1. [NbliK - AI Powered Community Platform for Brands](https://www.g2.com/products/nblik-ai-powered-community-platform-for-brands/reviews)
  NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-track community building and, in turn, achieve higher LTV.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 12
**How Do G2 Users Rate NbliK - AI Powered Community Platform for Brands?**

- **Q & A:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind NbliK - AI Powered Community Platform for Brands?**

- **Seller:** [NbliK](https://www.g2.com/sellers/nblik)
- **Year Founded:** 2019
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** https://www.linkedin.com/company/nblik/ (78 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Consumer Services
  - **Company Size:** 92% Small-Business, 8% Mid-Market


### 2. [Question2Answer](https://www.g2.com/products/question2answer/reviews)
  A Q&A site helps your online community to share knowledge. People with questions get the answers they need. The community is enriched by commenting, voting, notifications, points and rankings


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Question2Answer?**

- **Q & A:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind Question2Answer?**

- **Seller:** [Question2Answer](https://www.g2.com/sellers/question2answer)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Mid-Market


### 3. [Scroll Viewport](https://www.g2.com/products/scroll-viewport/reviews)
  Viewport lets you deliver Confluence content to the web quickly and flexibly to create beautiful, functional help centers and websites.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2

**Who Is the Company Behind Scroll Viewport?**

- **Seller:** [K15t](https://www.g2.com/sellers/k15t)
- **Year Founded:** 2009
- **HQ Location:** Stuttgart, DE
- **Twitter:** @k15t_ (1,888 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/k15t-software-gmbh (67 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 4. [Sequence Software](https://www.g2.com/products/sequence-software/reviews)
  Sequence Enterprise software is an online shop-floor work-instruction solution that offers full business integration with a company's ERP / PLM solution and deployment of work instructions in a real-time, interactive, paperless model with integration to work orders and other shop floor systems for tracking and tracing.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Sequence Software?**

- **Q & A:** 8.3/10 (Category avg: 8.6/10)

**Who Is the Company Behind Sequence Software?**

- **Seller:** [Mageia](https://www.g2.com/sellers/mageia)
- **Year Founded:** 2010
- **HQ Location:** Paris, France
- **Twitter:** @mageia_org (3,113 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1365705/ (19 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 5. [Slidea](https://www.g2.com/products/slidea/reviews)
  Slidea – Slides That Listen, Ideas That Lead Slidea is an interactive presentation platform that turns slides into two-way conversations. Slidea helps you boost participation through live polls, quizzes, word clouds, Q&A, and surveys, all directly inside your slides. 🚀 Why Users Choose Slidea Educators: Boost classroom participation with fun, inclusive activities. Corporates: Run engaging meetings, trainings, and hybrid events. Speakers & Trainers: Energize keynotes, webinars, and conferences. ✨ Key Features AI-powered slide creation Integrations (PowerPoint, Zoom) Remote control Custom themes & templates 🌍 Who Benefits Educators, businesses, speakers, and event hosts.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 20

**Who Is the Company Behind Slidea?**

- **Seller:** [Deckzi Solutions](https://www.g2.com/sellers/deckzi-solutions)
- **Company Website:** https://slidea.com/
- **Year Founded:** 2019
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/deckzi-solutions-private-limited/ (39 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 50% Mid-Market, 40% Small-Business


#### What Are Slidea's Pros and Cons?

**Pros:**

- Ease of Use (13 reviews)
- Ease of Creation (5 reviews)
- Engagement (5 reviews)
- Intuitive (5 reviews)
- Useful (5 reviews)

**Cons:**

- Limited Templates (4 reviews)
- Learning Curve (3 reviews)
- Limited Options (2 reviews)
- Poor Documentation (2 reviews)
- Slow Performance (2 reviews)

### 6. [SOPTracker](https://www.g2.com/products/soptracker/reviews)
  SOPTracker reports employee compliance with just a few mouse clicks and keeps your private company information safe and secure.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2

**Who Is the Company Behind SOPTracker?**

- **Seller:** [Information Management Services](https://www.g2.com/sellers/information-management-services-e6fc7cfd-a57f-4a04-bdff-729f842aeb83)
- **Year Founded:** 1973
- **HQ Location:** Calverton, US
- **LinkedIn® Page:** http://www.linkedin.com/company/information-management-services-inc. (128 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 7. [SymphonyAI Industrial Proceedix](https://www.g2.com/products/symphonyai-industrial-proceedix/reviews)
  Proceedix, a SymphonyAI Industrial solution, develops a Software-as-a-Service based central platform to manage enterprise procedures, work instructions and checklists in an easy way, while making the remote execution paperless and mobile.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate SymphonyAI Industrial Proceedix?**

- **Q & A:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind SymphonyAI Industrial Proceedix?**

- **Seller:** [SymphonyAI](https://www.g2.com/sellers/symphonyai-cf01fc99-7338-420c-9ae6-2c2a4552d056)
- **Year Founded:** 2017
- **HQ Location:** Palo Alto, California
- **Twitter:** @SymphonySummit (470 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/symphonyai/ (2,052 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 8. [TeamworkIQ](https://www.g2.com/products/teamworkiq/reviews)
  TeamworkIQ is the easiest way to manage recurring processes, procedures, and workflows. + Streamline business operations + Make sure things get done right + Increase accountability + Eliminate costly errors Automate processes and workflows in minutes simply by documenting them. Type up who needs to do what and let TeamworkIQ automate the rest.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate TeamworkIQ?**

- **Q & A:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind TeamworkIQ?**

- **Seller:** [TeamworkIQ](https://www.g2.com/sellers/teamworkiq)
- **HQ Location:** United States
- **LinkedIn® Page:** https://www.linkedin.com/company/teamworkiq/ (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 9. [Teamwork Spaces](https://www.g2.com/products/teamwork-spaces/reviews)
  A knowledge base software, Teamwork Spaces best place to organize and access your team and company content. A centralized workspace for your team to create, edit, collaborate, and share content across teams and with clients. See how the right knowledge base software, can help your team to become more transparent, efficient, and productive. Teamwork Spaces seamlessly integrates with Teamwork and Teamwork Chat, further enhancing your project planning and project execution and increasing collaboration and communication across your entire team. See Teamwork Spaces https://www.youtube.com/watch?v=KeNjvb5\_FAE&feature=youtu.be Try it today with a 30 day free trial!


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Teamwork Spaces?**

- **Q & A:** 8.3/10 (Category avg: 8.6/10)

**Who Is the Company Behind Teamwork Spaces?**

- **Seller:** [Teamwork](https://www.g2.com/sellers/teamwork)
- **Year Founded:** 2007
- **HQ Location:** Cork
- **Twitter:** @teamwork (1 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1042291/ (547 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 10. [Wizi AI](https://www.g2.com/products/wizi-ai/reviews)
  ChatGPT for internal knowledge bases Instant access to company information to empower your team


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Wizi AI?**

- **Q & A:** 9.2/10 (Category avg: 8.6/10)

**Who Is the Company Behind Wizi AI?**

- **Seller:** [Wizi AI](https://www.g2.com/sellers/wizi-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 11. [Zaptic](https://www.g2.com/products/zaptic/reviews)
  Zaptic improves shop floor performance for complex manufacturers by capturing actionable, hard-to-reach data. Overcome key challenges in today’s manufacturing environment - from skills shortages to productivity: - Bring transparency to the shop floor by digitizing daily work - Analyse and act decisively - Operate to standards and continuously improve Zaptic’s focus on empowered execution and exposing actionable data allows you to digitize work for safety, knowledge management, onboarding and compliance.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4

**Who Is the Company Behind Zaptic?**

- **Seller:** [Zaptic](https://www.g2.com/sellers/zaptic)
- **Year Founded:** 2015
- **HQ Location:** Manchester , GB
- **Twitter:** @zaptic (1,272 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/zaptic (32 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 25% Enterprise


### 12. [Acadia Performance Platform](https://www.g2.com/products/acadia-performance-platform/reviews)
  Acadia is the Connected Worker Platform designed for Employee Productivity. Build employee capabilities and see returns across a spectrum of operational outcomes. Acadia’s cloud-based platform helps your frontline teams execute critical tasks accurately, every time. Incorporate videos, images, and other job aids to support precision execution. Assign standardized tasks to individuals, teams, and even across shifts – in any part of the business. Robust skills management features let you measure employee comprehension and identify knowledge gaps for further training. Ditch the spreadsheet for an easier, more comprehensive way to improve critical processes and dynamically track employee skills. Acadia supports employee adoption so you can see better results.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Acadia Performance Platform?**

- **Seller:** [Epicor](https://www.g2.com/sellers/epicor)
- **Year Founded:** 1972
- **HQ Location:** Austin, TX
- **Twitter:** @Epicor (9,310 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4617/ (6,289 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 13. [Alcea Knowledge Base](https://www.g2.com/products/alcea-knowledge-base/reviews)
  Alcea Knowledge Base allows you to build corporate memory and store important information.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Alcea Knowledge Base?**

- **Q & A:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind Alcea Knowledge Base?**

- **Seller:** [FIT Tracking Solutions](https://www.g2.com/sellers/fit-tracking-solutions)
- **HQ Location:** Ottowa, Canada
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 14. [AnswerCart](https://www.g2.com/products/queryhome-media-solutions-india-pvt-ltd-answercart/reviews)
  AnswerCart deploys modern, elegant & customer-centric community forum software on your website


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate AnswerCart?**

- **Q & A:** 8.3/10 (Category avg: 8.6/10)

**Who Is the Company Behind AnswerCart?**

- **Seller:** [QueryHome Media Solutions India Pvt Ltd](https://www.g2.com/sellers/queryhome-media-solutions-india-pvt-ltd-3c10a921-b90e-4d1c-97fa-ea2123d22b6a)
- **Year Founded:** 2015
- **HQ Location:** Bangalore India, IN
- **Twitter:** @AnswerCart (27 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/answercart (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 15. [AnswersAnywhere](https://www.g2.com/products/answersanywhere-answersanywhere/reviews)
  Most manufacturers have thousands of pages of FAQs, installation and service documentation, parts lists and videos locked up in corporate silos and disparate file formats that are difficult, if not impossible, for field service engineers to access. Being able to organize, mobilize and maintain this information would exponentially improved efficiency, accuracy and training in the field, but few organizations have the time, resources and know-how to make this happen. Utilizing our knowledge experts, AnswersAnywhere does the hard work for you, leveraging unique software and established processes to transform this vast wealth of data into interactive mobile apps. The result is up-to-date parts and service information on your field service engineers’ mobile device of choice, available online or offline. AnswersAnywhere also integrates with Salesforce Field Service and ServiceMax for seamless parts ordering. Efficiency and accuracy will skyrocket, your KPI’s and profit margins will improve, and your company can keep focusing on your core responsibilities.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind AnswersAnywhere?**

- **Seller:** [Infomill](https://www.g2.com/sellers/infomill-d4f22f14-d7ad-492f-a66d-e3a253378ccb)
- **Year Founded:** 1996
- **HQ Location:** Derby, Derbyshire
- **LinkedIn® Page:** https://www.linkedin.com/company/infomill/ (13 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 16. [Aquant AI](https://www.g2.com/products/aquant-ai/reviews)
  Aquant is the only agentic AI platform built specifically for asset-centric organizations that build, sell, and support complex equipment. It turns your service content (manuals, service histories, parts and warranty data, case notes) and the expertise in your technicians’ heads into AI agents that help teams solve problems and make decisions faster. Unlike generic AI tools, Aquant is purpose-built for service and has spent the last decade refining its platform based on feedback from top organizations. Our agents understand the language of troubleshooting and service operations, so they can deliver accurate, context-aware guidance to the people who need it most: technicians in the field, contact center agents, and leaders across the business. Because Aquant connects service knowledge to the broader enterprise, it supports every function (service, product, engineering, operations, finance, sales, and marketing) by delivering role-specific answers and recommendations from a shared source of truth. Aquant meets teams where they work with Voice AI and offline access, so guidance is available whether someone is calling in, accessing through mobile or web, or working without connectivity. By learning from real-world service data, Aquant helps organizations resolve issues faster, ramp new hires quicker, reduce avoidable costs, and identify new revenue opportunities. Trusted by Siemens, Hologic, Cytiva, John Deere and other global OEMs and service-only organizations. Whatever the challenge, Aquant has an agent for it. Learn more at www.aquant.ai Recognition: ✔ Fast Company’s Next Big Things in Tech 2025 ✔ The Service Council’s Best Overall Technology ✔ CRM Top 100 for Agentic AI Innovation


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 4

**Who Is the Company Behind Aquant AI?**

- **Seller:** [Aquant.ai](https://www.g2.com/sellers/aquant-ai)
- **Year Founded:** 2016
- **HQ Location:** New York, New York, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/aquant.io/ (137 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Mid-Market, 25% Small-Business


#### What Are Aquant AI's Pros and Cons?

**Pros:**

- AI Integration (2 reviews)
- Artificial Intelligence (2 reviews)
- Features (2 reviews)
- Quality (2 reviews)
- AI Capabilities (1 reviews)

**Cons:**

- AI Limitations (1 reviews)
- AI Performance (1 reviews)
- Data Management (1 reviews)
- Delays (1 reviews)
- Improvements Needed (1 reviews)

### 17. [Ask-AI](https://www.g2.com/products/ask-ai-ask-ai/reviews)
  Ask-AI is a generative AI platform that connects enterprise knowledge (Slack, Tickets, Docs, KBs, Boards, etc) to an AI Assistant to improve your employee and customer experience. Ask-AI is accessible to your employees via a browser based AI-Assistant that supports them in every software tool they use. The platform extends to your customers through a powerful Help Center product and rich set of RAG APIs that improve self-service and access to knowledge. Companies including monday.com, Rapid7, Personio, and Snyk are investing in Ask-AI as the foundation to delivering world-class employee and customer experiences.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Ask-AI?**

- **Seller:** [Ask.AI](https://www.g2.com/sellers/ask-ai)
- **HQ Location:** Toronto, CA
- **Twitter:** @ask_ai_tech (54 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ask-ai-insights (58 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Ask-AI's Pros and Cons?

**Pros:**

- Daily Use (1 reviews)
- Ease of Use (1 reviews)
- Navigation Ease (1 reviews)
- Speed (1 reviews)

**Cons:**

- Limitations (1 reviews)
- Limited Customization (1 reviews)

### 18. [AyeSoul](https://www.g2.com/products/ayesoul/reviews)
  AyeSoul is a search, answers and tasks engine designed to revolutionize how you seek information, acquire knowledge, complete tasks, and interact with technology.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind AyeSoul?**

- **Seller:** [AYE](https://www.g2.com/sellers/aye)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are AyeSoul's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Helpful (1 reviews)


### 19. [BookStack](https://www.g2.com/products/bookstack/reviews)
  BookStack is a free, open-source, self-hosted platform designed for organizing and storing information in a structured, book-like format. It offers an intuitive interface that allows users to create and manage content through a hierarchical system of Books, Chapters, and Pages, making it ideal for documentation, wikis, and knowledge bases. Built on PHP's Laravel framework, BookStack emphasizes simplicity and ease of use, enabling individuals and teams to efficiently create, organize, and share information without extensive technical knowledge. Key Features and Functionality: - Free & Open Source: Licensed under the MIT License, BookStack is freely available for download and installation, with its source code accessible on GitHub. - User-Friendly Interface: Features a WYSIWYG editor for easy content creation and editing, with content organized into Books, Chapters, and Pages for intuitive navigation. - Comprehensive Search: Offers full-text search capabilities across all content, including Books, Chapters, and Pages, with the ability to link directly to specific paragraphs. - Customization Options: Allows users to configure the platform to suit their needs, including changing the name, logo, registration options, and setting public or private access. - Simple Deployment: Built using PHP and the Laravel framework, with MySQL for data storage, BookStack is lightweight and can run efficiently on minimal server resources. - Integrated Diagramming: Includes built-in diagrams.net integration for creating diagrams directly within the documentation. - Multi-Language Support: Supports multiple languages, allowing users to set their preferred language for the interface. - Markdown Support: Provides an optional Markdown editor with live preview functionality for users who prefer writing in Markdown. - Authentication Options: Supports various authentication methods, including email/password, social providers like GitHub, Google, Slack, AzureAD, as well as enterprise options like Okta, SAML2, and LDAP. - Advanced Features: Offers cross-book sorting, page revisions, image management, and a comprehensive role and permission system to control content access and actions. - Multi-Factor Authentication: Includes built-in MFA that can be enforced at a per-role level, with options like TOTP and static backup codes. - Theme Options: Provides both light and dark themes, configurable at the user level for personalized interface preferences. Primary Value and User Solutions: BookStack addresses the need for a straightforward, self-hosted documentation and knowledge management system. Its hierarchical structure and user-friendly interface simplify the organization and retrieval of information, making it accessible to users with varying technical expertise. By offering features like comprehensive search, customizable access controls, and integrated diagramming, BookStack enhances collaboration and efficiency within teams and organizations. Its open-source nature ensures flexibility and adaptability, allowing users to tailor the platform to their specific requirements without incurring additional costs.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate BookStack?**

- **Q & A:** 6.7/10 (Category avg: 8.6/10)

**Who Is the Company Behind BookStack?**

- **Seller:** [BookStack](https://www.g2.com/sellers/bookstack)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 20. [Change Management Software](https://www.g2.com/products/change-management-software/reviews)
  Qualityze Change Management Software is an AI-powered, cloud-based solution designed to help Life Sciences and Manufacturing organizations control, track, and implement changes while maintaining continuous compliance. Built natively on Salesforce, the platform provides real-time visibility, standardized workflows, and complete traceability across the entire change lifecycle. Qualityze enables quality and regulatory teams to initiate change requests, perform impact assessments, manage approvals, and monitor implementation in a centralized system. By automating manual processes and enforcing structured change control, organizations can reduce risk, prevent compliance gaps, and ensure changes are executed consistently across the enterprise. The solution offers configurable workflows, role-based approvals, automated notifications, and integrated reporting dashboards that provide clear insights into change status, cycle times, and risk areas. This helps teams improve governance, strengthen cross-functional collaboration, and remain inspection-ready. Purpose-built for regulated environments, Qualityze Change Management Software supports compliance with FDA, ISO 13485, and GxP requirements while enabling organizations to manage change with confidence and operational control.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Change Management Software?**

- **Q & A:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind Change Management Software?**

- **Seller:** [Qualityze](https://www.g2.com/sellers/qualityze)
- **Year Founded:** 2015
- **HQ Location:** Tampa, US
- **Twitter:** @qualityze (235 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/qualityze-inc (80 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 21. [Clibu Notes](https://www.g2.com/products/clibu-notes/reviews)
  Clibu lets you collect information in one place, access it from anywhere and share it with whoever you want. When you want to assemble information from various sources, but primarily from content you have found on the Web, you need a means to save it, identify it and easily access it at a later time. This is the beauty of Clibu - forget relying on all but useless Bookmarks, forget unconnected Word™ and HTML files. And what if you want to share & collaborate on your research project with colleagues, friends or family. Rely on Clibu to overcome the deficiencies and frustrations of inadequate alternatives and get on with using your time productively. Clibu works on Mac, Windows and Linux Desktop PC's, iOS and Android Tablets and Smartphones.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Clibu Notes?**

- **Q & A:** 8.3/10 (Category avg: 8.6/10)

**Who Is the Company Behind Clibu Notes?**

- **Seller:** [Clibu Notes](https://www.g2.com/sellers/clibu-notes)
- **HQ Location:** Melbourne, Australia
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 22. [Deepser](https://www.g2.com/products/deepser/reviews)
  Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Available Cloud and On Premise. All features are included in the low cost of the license: It is convenient and tailored to your needs.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Deepser?**

- **Seller:** [Deepser srl](https://www.g2.com/sellers/deepser-srl)
- **HQ Location:** Schio, IT
- **LinkedIn® Page:** http://www.linkedin.com/company/deepser (12 employees on LinkedIn®)



### 23. [Dokkument](https://www.g2.com/products/dokkument/reviews)
  Collaboration software and enterprise wiki for intranets and knowledge management.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Dokkument?**

- **Q & A:** 8.3/10 (Category avg: 8.6/10)

**Who Is the Company Behind Dokkument?**

- **Seller:** [Dokkument](https://www.g2.com/sellers/dokkument)
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** https://www.linkedin.com/company/dokkument/ (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 24. [Doylesoft](https://www.g2.com/products/doylesoft/reviews)
  DoyleSoft Knowledge Base is a comprehensive software solution designed to help businesses efficiently organize, manage, and share critical information. With its user-friendly interface and robust features, it provides a centralized platform for storing company knowledge, policies, procedures, FAQs, and other essential documentation. This tool is particularly beneficial for industries such as dental, medical, veterinary, legal, software, and financial sectors, aiming to streamline their knowledge management processes. Key Features and Functionality: - Powerful Search Functionality: Enables users to quickly locate the information they need, enhancing productivity and reducing time spent searching for documents. - Content Creation and Editing: Allows for easy creation, editing, and categorization of articles, ensuring that information remains current and well-organized. - Collaboration Tools: Supports team collaboration by enabling multiple users to contribute knowledge and insights, fostering a culture of shared learning and innovation. - Customizable Access Control: Administrators can manage user permissions, controlling who can view, edit, and contribute to the knowledge base, thereby maintaining the security and integrity of sensitive information. - Integration Capabilities: Offers API access and integrates with various platforms, enhancing its versatility and adaptability to different business environments. Primary Value and Problem Solved: DoyleSoft Knowledge Base addresses the challenge of information fragmentation within organizations by providing a centralized repository for all critical knowledge. This consolidation ensures that employees have easy access to accurate and up-to-date information, leading to improved decision-making, enhanced productivity, and a reduction in redundant efforts. By streamlining knowledge management processes, businesses can foster better collaboration, maintain consistency in information dissemination, and ultimately achieve greater operational efficiency.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Doylesoft?**

- **Q & A:** 8.3/10 (Category avg: 8.6/10)

**Who Is the Company Behind Doylesoft?**

- **Seller:** [Doylesoft](https://www.g2.com/sellers/doylesoft)
- **HQ Location:** Provo, Utah
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 25. [Driveway](https://www.g2.com/products/driveway/reviews)
  Driveway takes the stress off getting someone miles away to click the right buttons in your product through easy and effective interactive training content. Driveway's Chrome Extension records your clicks and automatically writes a step-by-step description, takes screenshots with a highlighter, and gives you an embeddable tutorial. With Driveway, you can markup, blur, add AI-powered voiceovers, or even share your guides as interactive walkthroughs. Start streamlining your training content and get Driveway's free Chrome Extension today.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind Driveway?**

- **Seller:** [Chameleon Intelligent Tech Inc.](https://www.g2.com/sellers/chameleon-intelligent-tech-inc)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @trychameleon (625 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/trychameleon-com/ (111 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business



    ## What Is Knowledge Management Software?
  [Content Management Systems](https://www.g2.com/categories/content-management)

  
---

## How Do You Choose the Right Knowledge Management Software?

### What You Should Know About Knowledge Management Software

### What is Knowledge Management Software?

Knowledge management tools are used by companies that wish to make the most of their employees’ varying levels of skill and experience. The software provides a common gathering place for teammates and remote coworkers to benefit from processes and workflows that have been documented, such as onboarding documents, frequently asked questions, and more.

These tools are especially helpful when onboarding new employees and as well as when saying goodbye to veteran employees. No one likes repetition, and knowledge management tools keep the old to inform the new. They help keep large teams on the same page, decreasing the chances of misinformation and easily avoidable errors.

Key Benefits of Knowledge Management Software

- Easily organize large volumes of various data types
- Access advanced insight, knowledge, and experience over time regardless of role
- Encourage collaboration through accessibility of information
- Give or strengthen structure of standard processes
- Increase communication among disparate departments
- Retain company knowledge after specific intelligence has moved on
- Provide a self-service knowledge base for users of a product or service

### Why Use Knowledge Management Software?

Knowledge management software has both internal and external use cases. Some companies use knowledge management software as an internal database for employees to reference. Other businesses will use knowledge management software as an external reference for customers.

**Retain Information —** Knowledge management solutions are often used to onboard new employees. Administrators and HR coordinators can keep training presentations, printable document files, dress code and conduct handbooks, and more in folders that are accessible by members of the company. This decreases the frequency with which employees reach out to ask questions such as which holidays they receive off and just how casual are casual Fridays.

In the same vein, long-term employees who retire or move on to their next opportunity don’t take all of their knowledge with them. The questions they’ve answered and the files they’ve uploaded remain accessible within the tool until an administrator deems them outdated or unnecessary. This is especially helpful for companies with unique processes that rely on informed employees to help troubleshoot and solve problems. With a knowledge management tool, the expertise remains with the organization.

**Efficiency —** Organized, documented knowledge means less time spent asking and answering questions and more time working on the tasks or projects at hand. With so much company information available digitally, employees spend less time having coworkers walk them through explanations manually. With open forums and FAQ pages, those in need have an abundance of eyes on their questions. More people having access to a question means a faster response time, as well as more voices to weigh in on a solution.

Users can upload documents and files to the knowledge management solution straight from their [file storage](https://www.g2.com/categories/file-storage-and-sharing) or [digital asset management](https://www.g2.com/categories/digital-asset-management) accounts. Integration with these types of software products increases efficiency because users don’t have to perform the processes manually.

Users can also tag coworkers within comments on files or generate a link to send others straight to a document they need to see. This saves the time spent searching through information, allowing users to find and bookmark files quickly, keeping them for future reference.

**Customer Service —** An FAQ is named such because customers typically have the same questions about a company or product. A knowledge management system can serve as an easy customer service tool where customers can look up frequently asked questions or how-tos on a company’s website. This method of customer service can prove to be much cheaper than a help desk and can drive down call traffic.

**Task Management —** Knowledge management tools help users figure out _how_ to reach goals, and some do so with specific [task management features](https://www.g2.com/categories/task-management). Although task management software is a category all its own, it is also a functionality that lies within multiple other types of software. Many knowledge management tools have features that can provide transparency into project or task completion. Tagging features within documents allows users to pass files or documents on to those whose attention they require.

### Who Uses Knowledge Management Software?

Businesses from across the spectrum utilize knowledge management software to organize their internal practices and external knowledge bases.

**Onboarding Employees —** Knowledge management software is also helpful in the process of onboarding and training new employees. Instead of taking hours out of the day to respond to every new thought and question that arises, new employees can look to knowledge management software for answers. They can search within the tool to see if the information they seek has been documented before. This encourages an environment where employees seek answers first and ask questions later.

**Veteran Employees —** Knowledge management software helps companies retain information that valued employees, managers, and other company members have developed and recorded over time. This is useful for businesses that don’t want to lose or misplace knowledge when an employee inevitably moves on to another company or to a role within the same company. Information can be archived so even old, outdated information can be stored for future reference.

**Customers —** Customers with questions about a product or service will often turn to a company’s website for a knowledge base on their offering. This knowledge base can be built by the company themselves or with additional insight from other customers. Customer insight is crucial since they share the same perspective and can provide other customers with advice with that perspective in mind.

### Kinds of Knowledge Management Software

Knowledge management tools can look very different based on their intended use case. Those meant for internal use will offer a different set of features compared to those intended for external use. However, at their core, these tools are essentially the same in how they create, store, and look for content.

**Internal Knowledge Base —** The most common usage for a knowledge management system is for internal information and practices. Internal knowledge bases will often require a login from a company email or from an email given express access to the knowledge base. Companies will use knowledge management systems to archive repetitive tasks, business practices, and company information.

**External Knowledge Base —** External knowledge management systems are often hosted on a company’s website or on a separate website solely devoted to the knowledge base. Unlike internal knowledge management tools, these usually don’t require a login. While some knowledge bases are curated solely by the company itself, some will allow users to post tips or answer questions other users have. This creates a knowledge base the average consumer can contribute to, engaging them with the product in unexpected ways.

**Hybrid Knowledge Base —** While most knowledge management systems can be used internally or externally at a company’s discretion, some products host both and intentionally provide different functions for each type. These products are dual-sided, with one set of features for internal use and another for external use. This makes for one cohesive knowledge base solution, both internal and external, hosted through one application.

### Knowledge Management Software Features

**Q and A —** Provides forums where employees of various levels can share expertise and processes.

**Searchable —** Incorporates a search bar to help navigate users to appropriate content.

**Public vs Private —** Offers the choice to make a conversation private between specified contributors or open to the public.

**File Viewing —** Stores and readies various file types for viewing.

**Tagging —** Allows users to tag one another in file data or comments for easier search and referencing.

**Upload —** Lets users upload documents, photos, and various other file types from their personal devices for greater knowledge sharing.

**Link Sharing —** Lets users direct one another via customized links, foregoing a lengthy search process.

**Comments —** Allows users to leave notes or comments on various file types for eventual reference.

### Software and Services Related to Knowledge Management Software

**Business Content Management —** [Business content management software](https://www.g2.com/categories/business-content-management) will often integrate with knowledge management systems, allowing users to pull documents or assets from a BCM and attach the documentation in the knowledge base. This creates a fluid process of knowledge gathering and document acquisition for employees.

**Enterprise Content Management —** [Enterprise content management (ECM) software](https://www.g2.com/categories/enterprise-content-management-ecm) integrates with knowledge management systems in the same way that business content management software does. Knowledge management tools will allows users to link back to or attach content from an ECM so documents mentioned in the knowledge base can be quickly pulled up.

**Customer Self-Service —** Some [customer self-service software](https://www.g2.com/categories/customer-self-service) include the same features of a knowledge management system. Customer self-service tools are more varied, but many knowledge management tools geared toward external uses will also be labeled customer self-service.