# Best Knowledge Management Software for Small Business - Page 2 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Products classified in the overall Knowledge Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Knowledge Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Knowledge Management category. In addition to qualifying for inclusion in the Knowledge Management Software category, to qualify for inclusion in the Small Business Knowledge Management Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Top Knowledge Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5.0 (37,447 reviews) | Searchable team knowledge with channel-based context | "[Versatile Communication Tool with Key Improvements Needed](https://www.g2.com/survey_responses/slack-review-12760915)" | | 2 | [Confluence](https://www.g2.com/products/confluence/reviews) | 4.1/5.0 (4,245 reviews) | Jira-connected team knowledge and documentation | "[The Ultimate Source of Truth for Engineering and Product Teams](https://www.g2.com/survey_responses/confluence-review-12546661)" | | 3 | [Notion](https://www.g2.com/products/notion/reviews) | 4.6/5.0 (11,092 reviews) | Relational knowledge bases with AI-queryable context | "[Notion Centralized Our Intranet and SOPs in One Flexible Workspace](https://www.g2.com/survey_responses/notion-review-13087307)" | | 4 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,511 reviews) | Centralized knowledge with multi-view task hierarchy | "[ClickUp is still my favourite tool for project management.](https://www.g2.com/survey_responses/clickup-review-7819422)" | | 5 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,350 reviews) | Endpoint knowledge with background-mode remediation | "[NinjaOne Streamlines Endpoint Management and Remote Troubleshooting](https://www.g2.com/survey_responses/ninjaone-review-12791930)" | | 6 | [Scribe](https://www.g2.com/products/scribe/reviews) | 4.8/5.0 (893 reviews) | Click-capture SOP documentation with AI annotation | "[Detailed Screenshots, User-Friendly, and a Huge Upgrade from Manual Documentation](https://www.g2.com/survey_responses/scribe-review-12968483)" | | 7 | [MaintainX](https://www.g2.com/products/maintainx/reviews) | 4.8/5.0 (1,527 reviews) | AI-assisted maintenance procedure and asset knowledge capture | "[Helping Transform Maintenance from Reactive to Proactive](https://www.g2.com/survey_responses/maintainx-review-12996913)" | | 8 | [Connecteam](https://www.g2.com/products/connecteam/reviews) | 4.6/5.0 (3,491 reviews) | Deskless workforce knowledge and compliance distribution | "[Connecteam Review](https://www.g2.com/survey_responses/connecteam-review-10735494)" | | 9 | [Guru](https://www.g2.com/products/guru/reviews) | 4.7/5.0 (2,259 reviews) | Verified knowledge delivery inside daily workflows | "[A fast and user-friendly knowledge platform with room to grow](https://www.g2.com/survey_responses/guru-review-11254414)" | | 10 | [ABB Electronic Work Instructions](https://www.g2.com/products/abb-electronic-work-instructions/reviews) | 4.4/5.0 (51 reviews) | Paperless shopfloor SOPs with 3D work instructions | "[ABB electronics instructions eliminated paperwork and made tasks easier](https://www.g2.com/survey_responses/abb-electronic-work-instructions-review-12239242)" | ## G2 Grid® for Knowledge Management Software ![G2 Grid® for Knowledge Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/knowledge-management/grids.png?focus%5B%5D=3437&focus%5B%5D=82623&focus%5B%5D=25675&focus%5B%5D=20433&focus%5B%5D=162357&focus%5B%5D=25671&focus%5B%5D=280&focus%5B%5D=112031) Highlighted products: Slack, Notion, ClickUp, Connecteam, Scribe, NinjaOne, Confluence, and MaintainX. Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-management/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=clickup&focus%5B%5D=connecteam&focus%5B%5D=scribe&focus%5B%5D=ninjaone&focus%5B%5D=confluence&focus%5B%5D=maintainx&segment=small-business) ## How Many Knowledge Management Software Products Does G2 Track? **Total Products under this Category:** 457 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Bettermode (+0.8%) - Among all products in this category, Bettermode recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank Knowledge Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 110,700+ Authentic Reviews - 457+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Stravito Stravito is the Insights Intelligence Platform global leaders like Nestlé and Comcast trust to turn existing knowledge into confident, growth-driving decisions. Built for insights, marketing, and research teams, Stravito unifies knowledge in one secure space and pairs best-in-class AI with human expertise. Whether you’re deciding where to expand next, which innovation to pursue, or what message will resonate most with your customers, teams simply ask strategic questions, and Stravito AI Assistant delivers relevant, source-cited insights in seconds. AI Personas, powered by your brand’s segmentation studies, simulate real consumer perspectives so you can stress-test ideas in real-time. The outcome: faster, evidence-backed, commercially-impactful decisions. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1043&secure%5Bchosen_at%5D=2026-07-13T13%3A55%3A50Z&secure%5Bdisplayable_resource_id%5D=1043&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1043&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=133525&secure%5Bresource_id%5D=1043&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fknowledge-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=f715ae01e5eb2afdbbf7c55772a2a321e8e918b808c8c1f897d30f6dc833b832&secure%5Burl%5D=https%3A%2F%2Fwww.stravito.com%2Fai-personas%3Futm_source%3DG2%26utm_medium%3Dadvertising%26utm_campaign%3DG2_2026_02&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Knowledge Management Software Products in 2026? ### 1. [Nuclino](https://www.g2.com/products/nuclino/reviews) Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos. Nuclino is trusted by over 12,000 teams and companies across the world. **Average Rating:** 4.7/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Nuclino?** - **Q & A:** 8.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Nuclino?** - **Seller:** [Nuclino GmbH](https://www.g2.com/sellers/nuclino-gmbh) - **Year Founded:** 2015 - **HQ Location:** Munich, DE - **LinkedIn® Page:** https://www.linkedin.com/company/6423479/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 68% Small-Business, 28% Mid-Market #### What Are Nuclino's Pros and Cons? **Cons:** - App Functionality (1 reviews) - Limited Sharing (1 reviews) ### What Do G2 Reviewers Say About Nuclino? *AI-generated summary from verified user reviews* **Cons:** - Users find the **API functionality lacking** in Nuclino, making data extraction more cumbersome than expected. - Users express concern over **limited sharing options** in Nuclino, feeling uneasy about data control and extraction. #### What Are Recent G2 Reviews of Nuclino? **"[Simple, Nice Knowledge Base That Doubles as a Product Roadmap](https://www.g2.com/survey_responses/nuclino-review-12719405)"** **Rating:** 5.0/5.0 stars *— Frederico M.* [Read full review](https://www.g2.com/survey_responses/nuclino-review-12719405) --- **"[Very fluent handling of markdown for a scaling personal knowledge system](https://www.g2.com/survey_responses/nuclino-review-10451777)"** **Rating:** 4.0/5.0 stars *— Daniel R.* [Read full review](https://www.g2.com/survey_responses/nuclino-review-10451777) --- #### What Are G2 Users Discussing About Nuclino? - [What does Nuclino do?](https://www.g2.com/discussions/nuclino-what-does-nuclino-do) - [What does Nuclino do?](https://www.g2.com/discussions/what-does-nuclino-do) - 1 comment - [Is Nuclino good?](https://www.g2.com/discussions/is-nuclino-good) - 1 comment - [What is Nuclino?](https://www.g2.com/discussions/what-is-nuclino) - 1 comment - [What is Nuclino used for?](https://www.g2.com/discussions/what-is-nuclino-used-for) - 1 comment ### 2. [Featurebase](https://www.g2.com/products/featurebase/reviews) Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫 Instead of having 5+ different tools, Featurebase offers everything in one place to help you build products your users love: - Support platform – Support your customers from anywhere with an omnichannel inbox and automate support with powerful AI agents. - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction. **Average Rating:** 4.7/5.0 **Total Reviews:** 49 **Who Is the Company Behind Featurebase?** - **Seller:** [Featurebase](https://www.g2.com/sellers/featurebase) - **Year Founded:** 2021 - **HQ Location:** Tallinn, EE - **Twitter:** @FeaturebaseHQ (2,216 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/featurebaseapp/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 90% Small-Business, 8% Mid-Market #### What Are Featurebase's Pros and Cons? **Pros:** - Features (31 reviews) - Ease of Use (27 reviews) - Helpful (26 reviews) - Customer Support (21 reviews) - Feedback Management (19 reviews) **Cons:** - Missing Features (11 reviews) - Limited Features (9 reviews) - Limitations (8 reviews) - Limited Customization (7 reviews) - Limited Functionality (7 reviews) ### What Do G2 Reviewers Say About Featurebase? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **user-friendly design** and enjoy the extensive features that enhance their feedback collection experience. - Users highlight the **ease of use** in Featurebase, making it intuitive and quick to integrate and utilize. - Users value the **ease of use and rich feature set** of Featurebase, streamlining their workflow effortlessly. - Users commend the **outstanding customer support** of Featurebase, consistently helpful and responsive to specific needs and requests. - Users appreciate the **intuitive feedback management** of Featurebase, fostering meaningful user engagement and insights. **Cons:** - Users find **missing features** like limited branding options and inadequate analytics, affecting overall usability and flexibility. - Users express frustration over the **limited features** in lower pricing tiers, hindering early-stage startups' access and scalability. - Users face several **limitations** with Featurebase, including bugs, lack of integrations, and restricted task management options. - Users find the **limited customization** options frustrating, wishing for more flexibility in branding and workflows. - Users find the **limited functionality** of Featurebase restricts customization and advanced features, impacting their overall experience. #### What Are Recent G2 Reviews of Featurebase? **"[Great product, even better team behind it](https://www.g2.com/survey_responses/featurebase-review-12446036)"** **Rating:** 5.0/5.0 stars *— Nunzio M.* [Read full review](https://www.g2.com/survey_responses/featurebase-review-12446036) --- **"[Featurebase: An All-in-One Hub with Truly Helpful AI Support](https://www.g2.com/survey_responses/featurebase-review-12625175)"** **Rating:** 5.0/5.0 stars *— Rishikesh R.* [Read full review](https://www.g2.com/survey_responses/featurebase-review-12625175) --- ### 3. [Supered](https://www.g2.com/products/supered/reviews) Supered is a sales enablement software platform based in the United States that helps sales teams improve sales playbook adoption and sales process execution directly inside their CRM. Designed primarily for sales enablement leaders, Supered also supports sales leaders, RevOps, and sales operations teams responsible for driving consistent execution across the sales organization. Supered works natively with HubSpot and Salesforce and addresses a common sales enablement challenge: playbooks and training materials that exist outside the CRM and are not consistently applied during live selling. As a CRM-native sales enablement platform, Supered embeds just-in-time, in-app guidance directly into HubSpot and Salesforce workflows so reps can learn while they sell. Rather than relying on static documentation or external training portals, Supered delivers contextual guidance during real deal execution based on CRM context such as deal stage, role, or activity. Core sales enablement functionality includes: - Executable sales playbooks that live inside the CRM - Contextual, in-app sales guidance delivered at the moment of need - Manager visibility into sales process adherence - Role-aware guidance aligned to CRM permissions Supered supports ongoing sales enablement instead of one-time onboarding. Because it operates entirely inside the CRM, reps do not log into a separate tool or change how they work. Sales enablement teams can update playbooks and guidance centrally and see changes reflected immediately in execution, without redistributing documents or retraining teams. Sales leaders and managers use Supered to inspect and coach deal execution based on observable behavior rather than self-reported updates. Managers can see whether key steps are followed, where processes break down, and where coaching is needed while deals are still active. Manager and leadership use cases include: - Coaching reps based on real execution, not anecdotes - Inspecting deal execution without manual audits or spreadsheets - Identifying process breakdowns before deals are lost Supered is commonly used to enforce sales playbooks, onboard new reps, and manage ongoing sales process changes. Sales enablement teams use it to reinforce best practices and reduce reliance on static content. RevOps and sales ops teams use Supered to standardize workflows, support CRM data integrity, and ensure sales processes are followed as designed across teams and regions. Operational value for enablement, RevOps, and sales ops teams includes: - Improved consistency across deals and teams - Reduced process drift over time - Cleaner CRM data through enforced execution - Less time maintaining documentation that goes unused The primary value of Supered is helping organizations shift sales enablement from content distribution to behavior change. By making sales processes observable and enforceable inside the CRM, Supered helps teams improve consistency, strengthen execution, and get more value from their sales enablement strategy and sales technology stack. Supered supports secure, enterprise-ready deployment, including SOC 2 compliance, GDPR alignment, and respect for existing CRM permissions. It is not a learning management system, content library, or offline training tool. Supered is built for teams that want sales enablement to happen where selling actually occurs and to drive consistent execution through real-time guidance and visibility. **Average Rating:** 4.9/5.0 **Total Reviews:** 79 **Who Is the Company Behind Supered?** - **Seller:** [Supered](https://www.g2.com/sellers/supered) - **Company Website:** https://supered.io - **Year Founded:** 2023 - **HQ Location:** Atlanta, US - **LinkedIn® Page:** https://www.linkedin.com/company/getsupered/about/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consulting, Information Technology and Services - **Company Size:** 55% Small-Business, 23% Mid-Market #### What Are Supered's Pros and Cons? **Pros:** - Ease of Use (28 reviews) - Easy Setup (15 reviews) - CRM Efficiency (9 reviews) - Data Centralization (9 reviews) - Simple (8 reviews) **Cons:** - Steep Learning Curve (4 reviews) - Update Issues (4 reviews) - Learning Curve (3 reviews) - Not Intuitive (3 reviews) - Poor User Experience (3 reviews) ### What Do G2 Reviewers Say About Supered? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Supered, enhancing efficiency and streamlining task management seamlessly in HubSpot. - Users commend Supered for its **easy setup** , complemented by excellent support and valuable features for seamless implementation. - Users appreciate the **CRM efficiency** of Supered, enhancing training and support directly within HubSpot workflows. - Users value the **easy data centralization** in Supered, enhancing communication and streamlining training processes effectively. - Users love the **simplicity and efficiency** of Supered, enhancing task management and ensuring process consistency. **Cons:** - Users experience a **steep learning curve** with Supered's interface, requiring time to adapt to new interactions. - Users face challenges with **update issues** in Supered, as frequent changes can lead to missed features and functionality problems. - Users experience a **learning curve** with Supered, requiring time to understand its interface and object interactions. - Users find Supered's interface **not intuitive** , requiring time to learn object interactions and navigate effectively. - Users find the **poor user experience** of Supered frustrating, highlighting its complexity and navigation challenges. #### What Are Recent G2 Reviews of Supered? **"[Easy to Implement, Seamless HubSpot Integration, and Streamlined 1:1s](https://www.g2.com/survey_responses/supered-review-12855142)"** **Rating:** 5.0/5.0 stars *— Amanda C.* [Read full review](https://www.g2.com/survey_responses/supered-review-12855142) --- **"[Intuitive Guides, Powerful Analytics, Exceptional Support](https://www.g2.com/survey_responses/supered-review-13052739)"** **Rating:** 5.0/5.0 stars *— Ryan G.* [Read full review](https://www.g2.com/survey_responses/supered-review-13052739) --- ### 4. [BoldDesk](https://www.g2.com/products/bolddesk/reviews) BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel support with cutting-edge AI features like AI Copilot and AI Agents. AI Agents provide 24/7 assistance with fast, accurate, and human-like responses, ensuring customers always get the right support, anytime. It integrates seamlessly with over 40 popular tools, supports 35+ languages, and scales effortlessly from startups to large enterprises, making it the ideal choice for modern, AI-driven customer support. **Average Rating:** 4.5/5.0 **Total Reviews:** 140 **How Do G2 Users Rate BoldDesk?** - **Q & A:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind BoldDesk?** - **Seller:** [Syncfusion](https://www.g2.com/sellers/syncfusion) - **Company Website:** https://www.syncfusion.com - **Year Founded:** 2001 - **HQ Location:** Morrisville, North Carolina - **Twitter:** @Syncfusion (11,907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/123064/ (2,658 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small-Business, 35% Mid-Market #### What Are BoldDesk's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Simple (19 reviews) - Customer Support (17 reviews) - Easy Setup (17 reviews) - Features (17 reviews) **Cons:** - Missing Features (13 reviews) - Learning Curve (9 reviews) - Limited Customization (9 reviews) - Not Intuitive (8 reviews) - Ticketing Issues (8 reviews) ### What Do G2 Reviewers Say About BoldDesk? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** in BoldDesk, appreciating its intuitive design and straightforward integration. - Users love the **simple setup process** and the availability of pre-created views for efficient ticket management. - Users appreciate the **fast and helpful customer support** of BoldDesk, enhancing their overall experience significantly. - Users appreciate the **easy setup** of BoldDesk, allowing for quick implementation and immediate usage. - Users appreciate the **user-friendly interface** of BoldDesk, highlighting its reliability and ease of navigation with robust features. **Cons:** - Users are disappointed with the **missing RMM feature** , limiting device monitoring and management capabilities within BoldDesk. - Users find the **learning curve steep** due to overwhelming features and limited community resources for guidance. - Users feel the **limited customization** options hinder their ability to tailor the portal to their needs effectively. - Users find the **client portal difficult to navigate** , impacting their overall experience and ease of use. - Users find the **ticketing issues** frustrating, especially when trying to locate completed tickets and customize layouts. #### What Are Recent G2 Reviews of BoldDesk? **"[BoldDesk Makes Support Smooth with Easy Ticketing, Automation, and Helpful Support](https://www.g2.com/survey_responses/bolddesk-review-12779837)"** **Rating:** 5.0/5.0 stars *— Sidharth B.* [Read full review](https://www.g2.com/survey_responses/bolddesk-review-12779837) --- **"[BoldDesk: User-Friendly Ticketing with Seamless Integrations and Tremendous Support](https://www.g2.com/survey_responses/bolddesk-review-12803790)"** **Rating:** 5.0/5.0 stars *— Adithya K.* [Read full review](https://www.g2.com/survey_responses/bolddesk-review-12803790) --- ### 5. [Bettermode](https://www.g2.com/products/bettermode/reviews) Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This platform serves as a centralized hub for various teams within an organization, enabling them to collaborate effectively and leverage community insights to drive growth and satisfaction. Targeted towards product teams, customer support, marketing professionals, and community managers, Bettermode addresses a wide range of use cases. Product teams can harness the platform to gather valuable ideas and feedback directly from users, facilitating a more user-centered approach to product development. Customer support and success teams can create resource centers and knowledge bases, empowering customers with self-service options and reducing the volume of support inquiries. Marketing teams benefit from the ability to communicate directly with customers, organize events, and scale content generation, ensuring that their messaging resonates and engages effectively. Key features of Bettermode include embeddable widgets, a modern design aesthetic, and a comprehensive API that allows for seamless integration with popular tools. The platform also incorporates gamification elements, which can enhance user engagement by rewarding participation and contributions. Direct messaging capabilities foster communication among community members, while granular analytics provide insights into user behavior and engagement levels. Powerful moderation tools ensure that community interactions remain constructive and aligned with brand values. One of the standout features of Bettermode is its design studio, which empowers users to create custom layouts without the need for coding skills. The no-code, block-based page builder simplifies the process of community building, allowing users to select from a variety of professionally designed templates or create their own tailored to specific needs. This flexibility ensures that businesses can maintain a unique brand identity while effectively meeting their community's requirements. Overall, Bettermode offers a comprehensive solution for organizations looking to build and manage vibrant customer communities that drive engagement and loyalty. **Average Rating:** 4.7/5.0 **Total Reviews:** 114 **How Do G2 Users Rate Bettermode?** - **Q & A:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Bettermode?** - **Seller:** [Bettermode Inc. ](https://www.g2.com/sellers/bettermode-inc) - **Company Website:** https://bettermode.com - **Year Founded:** 2018 - **HQ Location:** Toronto, Ontario - **Twitter:** @BettermodeHQ (5,885 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18796857/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 64% Small-Business, 26% Mid-Market #### What Are Bettermode's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Customization Options (10 reviews) - Intuitive (9 reviews) - Flexibility (8 reviews) - Customizability (7 reviews) **Cons:** - Missing Features (6 reviews) - Limited Functionality (4 reviews) - Access Limitations (3 reviews) - Lack of Features (3 reviews) - Limited Features (3 reviews) ### What Do G2 Reviewers Say About Bettermode? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Bettermode, finding it intuitive and fun for setting up communities. - Users praise the **customization options** of Bettermode, enabling them to easily create engaging and personalized communities. - Users praise Bettermode for its **intuitive design** , making community setup enjoyable and user-friendly. - Users love the **flexibility** of Bettermode, enabling quick customization and professional presentation for their online platforms. - Users value the **customizability** of Bettermode, appreciating its flexibility and intuitive setup for community building. **Cons:** - Users find **missing features** in Bettermode limiting, particularly for highly customized solutions and essential tools like surveys. - Users note the **limited functionality** of Bettermode, prompting them to seek alternative solutions for specific needs. - Users note **access limitations** with Bettermode, especially when seeking extensive customization and a dedicated app experience. - Users note a **lack of features** in Bettermode, wishing for surveys, video calls, and private assignments. - Users find Bettermode's **limited features** frustrating, especially the absence of video calling and complex add-on options. #### What Are Recent G2 Reviews of Bettermode? **"[Lots of customization options to match pages to your company branding](https://www.g2.com/survey_responses/bettermode-review-10965638)"** **Rating:** 5.0/5.0 stars *— Emil K.* [Read full review](https://www.g2.com/survey_responses/bettermode-review-10965638) --- **"[A game-changer for my business Ladies Build With AI](https://www.g2.com/survey_responses/bettermode-review-11607748)"** **Rating:** 5.0/5.0 stars *— Marta S.* [Read full review](https://www.g2.com/survey_responses/bettermode-review-11607748) --- #### What Are G2 Users Discussing About Bettermode? - [What do you recommend to choose when replacing Bettermode with another community platform?](https://www.g2.com/discussions/what-do-you-recommend-to-choose-when-replacing-bettermode-with-another-community-platform) - [What is the difference between tribe and community?](https://www.g2.com/discussions/what-is-the-difference-between-tribe-and-community) - [How much does Tribe cost?](https://www.g2.com/discussions/tribe-community-platform-how-much-does-tribe-cost) - [What is tribe so?](https://www.g2.com/discussions/tribe-community-platform-what-is-tribe-so) - [What is a community platform?](https://www.g2.com/discussions/what-is-a-community-platform) ### 6. [Vevox](https://www.g2.com/products/vevox/reviews) Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmissable by providing participants, wherever they are located, the opportunity to have an equal say. Participants can freely interact by using the Vevox App or integrations to answer polls or contribute to Q&A’s through their smartphones or laptops. Giving your staff a voice and hearing their feedback has never been easier, or more inclusive. What makes it so good? Vevox is the most intuitive employee engagement technology there is, with user friendly features that have been fine-tuned in partnership with customers just like you. Vevox users say their hybrid comms meetings have been transformed. Getting started is quick and easy and the platform can run independently as a standalone tool, or seamlessly integrates with your existing meeting tech, including Microsoft Teams, Zoom, PowerPoint and other technologies, offering a one-stop solution to running successful and engaging hybrid meetings. Make your meetings more interactive, democratic – and more fun! **Average Rating:** 4.7/5.0 **Total Reviews:** 447 **How Do G2 Users Rate Vevox?** - **Q & A:** 9.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Vevox?** - **Seller:** [Vevox](https://www.g2.com/sellers/vevox) - **Company Website:** https://vevox.com - **Year Founded:** 2016 - **HQ Location:** Oakhanger, GB - **Twitter:** @Vevoxapp (2,564 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17942170 (22 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Lecturer, Director - **Top Industries:** Higher Education, Pharmaceuticals - **Company Size:** 40% Enterprise, 29% Small-Business #### What Are Vevox's Pros and Cons? **Pros:** - Ease of Use (178 reviews) - Engagement (111 reviews) - Features (97 reviews) - Interactive Engagement (86 reviews) - Interactive Polling (85 reviews) **Cons:** - PowerPoint Integration (24 reviews) - PowerPoint Issues (24 reviews) - Missing Features (22 reviews) - Integration Issues (20 reviews) - Limited Customization (20 reviews) ### What Do G2 Reviewers Say About Vevox? *AI-generated summary from verified user reviews* **Pros:** - Users find Vevox to be **super easy to use** , enabling effective interactions and seamless integration with popular tools. - Users commend Vevox for its **highly interactive and engaging sessions** , enhancing participation in lectures and meetings. - Users appreciate the **interactive and inclusive features** of Vevox, enhancing engagement in lectures and meetings. - Users appreciate the **highly interactive and engaging sessions** that Vevox offers, enhancing participation and inclusivity. - Users love the **interactive polling** feature of Vevox, enhancing engagement and inclusivity in sessions and teaching. **Cons:** - Users find the **PowerPoint integration's aesthetics lacking** , though updates are in progress to improve this aspect. - Users note the **PowerPoint integration lags** in features, leading to some confusion during usage. - Users note a **lack of features** in Vevox, specifically regarding PowerPoint integration and trial data access. - Users find the **integration issues** between Vevox and PowerPoint hinder their workflow and usability experience. - Users express concern over **limited customization** , impacting presenter control and the ability to reuse questions for practice. #### What Are Recent G2 Reviews of Vevox? **"[Excellent Platform for Interactive Lectures](https://www.g2.com/survey_responses/vevox-review-11152830)"** **Rating:** 4.5/5.0 stars *— João José C.* [Read full review](https://www.g2.com/survey_responses/vevox-review-11152830) --- **"[Makes Health Educational Sessions More Interactive and Engaging](https://www.g2.com/survey_responses/vevox-review-12962133)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/vevox-review-12962133) --- #### What Are G2 Users Discussing About Vevox? - [What is Vevox used for?](https://www.g2.com/discussions/what-is-vevox-used-for) - 1 comment - [Is Vevox really anonymous?](https://www.g2.com/discussions/is-vevox-really-anonymous) - 1 comment - [Is Vevox free?](https://www.g2.com/discussions/is-vevox-free) - 1 comment - [What is Vevox app?](https://www.g2.com/discussions/what-is-vevox-app) - 1 comment - [What is Vevox?](https://www.g2.com/discussions/what-is-vevox) - 1 comment ### 7. [Flowlu](https://www.g2.com/products/flowlu/reviews) Flowlu is a cloud-based business management platform designed to help teams plan, track, and optimize their work in a single, centralized workspace. It provides a suite of tools for project management, CRM, task tracking, financial management, team collaboration, and knowledge sharing. Flowlu is built to streamline operations, improve productivity, and ensure seamless communication across teams, making it an ideal solution for businesses of all sizes, from startups to large enterprises. Flowlu supports organizations across various industries by offering tools to: Manage projects efficiently with task assignments, deadlines, progress tracking, and automated workflows. Streamline sales processes with an integrated CRM, pipeline management, and automated follow-ups. Optimize financial operations through invoicing, expense tracking, budgeting, and revenue forecasting. Enhance team collaboration with real-time communication, shared workspaces, and internal chat. Store and distribute knowledge with an internal and external knowledge base for easy access to critical information. Key Features & Benefits Project Management: Utilize Kanban boards, Gantt charts, and task dependencies for structured planning and execution. CRM & Sales Automation: Track leads, manage opportunities, and set up automated workflows for follow-ups and deal tracking. Financial Management: Create invoices, process payments, monitor expenses, and gain real-time insights into business profitability. Customization: Personalize workflows, dashboards, reports, and fields to fit specific business needs. Time Tracking & Workload Management: Monitor time spent on tasks and balance workloads to enhance team efficiency. Client Portal: Securely share project updates, invoices, and documents with clients for smooth communication. Who Can Benefit from Flowlu? Flowlu is designed for small to mid-sized businesses, agencies, freelancers, and enterprises that need an all-in-one platform to manage their projects, finances, and client relationships. It is particularly valuable for service-based businesses, consulting firms, IT companies, creative agencies, and product development teams looking to improve efficiency and organization. By centralizing essential business operations, Flowlu eliminates the need for multiple disconnected tools, enabling teams to stay organized, productive, and focused on achieving their goals. **Average Rating:** 4.7/5.0 **Total Reviews:** 194 **Who Is the Company Behind Flowlu?** - **Seller:** [Cloud22](https://www.g2.com/sellers/cloud22) - **Year Founded:** 2016 - **HQ Location:** Dubai - **Twitter:** @Flowlusoft (194 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/flowlu (9 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 90% Small-Business, 9% Mid-Market #### What Are Flowlu's Pros and Cons? **Pros:** - Efficiency (2 reviews) - Intuitive Interface (2 reviews) - Affordable (1 reviews) - All-in-one (1 reviews) - Automation (1 reviews) ### What Do G2 Reviewers Say About Flowlu? *AI-generated summary from verified user reviews* **Pros:** - Users find that Flowlu enhances **efficiency** by centralizing project management, tasks, and finances in one robust platform. - Users rave about Flowlu's **intuitive interface** , finding it effortless to manage various functions in one platform. - Users praise Flowlu for its **affordable pricing** , offering great value with advanced features for efficient project management. - Users commend Flowlu for its **harmonious integration of multiple functions** , making it a standout universal system. - Users love the **comprehensive automation** in Flowlu, appreciating the seamless integration of numerous functions in one system. #### What Are Recent G2 Reviews of Flowlu? **"[Effortless All-in-One Project and CRM Management](https://www.g2.com/survey_responses/flowlu-review-12820009)"** **Rating:** 5.0/5.0 stars *— Verified User in Consulting* [Read full review](https://www.g2.com/survey_responses/flowlu-review-12820009) --- **"[The perfect tool for our organization](https://www.g2.com/survey_responses/flowlu-review-11462048)"** **Rating:** 5.0/5.0 stars *— Juan Carlos G.* [Read full review](https://www.g2.com/survey_responses/flowlu-review-11462048) --- #### What Are G2 Users Discussing About Flowlu? - [What is Flowlu used for?](https://www.g2.com/discussions/what-is-flowlu-used-for) - 2 comments ### 8. [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Seismic's Content solutions help revenue teams find, personalize, and deliver high-impact, compliant assets that accelerate buyer engagement and drive outcomes at scale. Trusted by approximately 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. To learn more, visit Seismic.com and follow us on LinkedIn, Twitter and Instagram. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,752 **How Do G2 Users Rate Seismic Enablement Cloud?** - **Q & A:** 8.5/10 (Category avg: 8.6/10) **Who Is the Company Behind Seismic Enablement Cloud?** - **Seller:** [Seismic](https://www.g2.com/sellers/seismic) - **Year Founded:** 2010 - **HQ Location:** San Diego, CA - **Twitter:** @SeismicSoftware (3,806 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2746866/ (1,329 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Enterprise, 30% Mid-Market #### What Are Seismic Enablement Cloud's Pros and Cons? **Pros:** - Document Management (66 reviews) - Ease of Use (65 reviews) - Helpful (52 reviews) - Data Centralization (42 reviews) - Navigation Ease (41 reviews) **Cons:** - Confusion (20 reviews) - Learning Curve (19 reviews) - Poor Search Functionality (18 reviews) - Layout Issues (16 reviews) - Missing Features (16 reviews) ### What Do G2 Reviewers Say About Seismic Enablement Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient document management** in Seismic, making asset sharing and tracking seamless and effective. - Users find Seismic Enablement Cloud's **ease of use** exceptional, leading to full adoption and powerful content management. - Users find Seismic Enablement Cloud to be **incredibly helpful** , streamlining content sharing and enhancing team efficiency. - Users value the **data centralization** of Seismic Enablement Cloud, streamlining access to essential resources for efficiency. - Users value the **navigation ease** of Seismic Enablement Cloud, allowing quick access to organized content and seamless sharing. **Cons:** - Users experience **confusion** finding documents in Seismic due to information overload and complicated login processes. - Users find the **learning curve steep** , making it challenging to navigate and utilize the platform effectively. - Users experience **poor search functionality** , finding it difficult to locate specific information efficiently within Seismic Enablement Cloud. - Users struggle with **layout issues** that hinder navigation and limit customization, affecting their overall experience. - Users experience **missing features** and challenges with integration, particularly for those using Google platforms. #### What Are Recent G2 Reviews of Seismic Enablement Cloud? **"[Seismic Makes Sales Content Easy, Professional, and Field-Ready](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639441)"** **Rating:** 5.0/5.0 stars *— Rachel C.* [Read full review](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639441) --- **"[Intelligent Automation That Streamlines Workflow and Collaboration](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639344)"** **Rating:** 5.0/5.0 stars *— Diksha S.* [Read full review](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639344) --- #### What Are G2 Users Discussing About Seismic Enablement Cloud? - [How do I utilize Seismic’s content personalization features effectively for sales enablement?](https://www.g2.com/discussions/how-do-i-utilize-seismic-s-content-personalization-features-effectively-for-sales-enablement) - [What is Seismic used for?](https://www.g2.com/discussions/what-is-seismic-used-for) - [Who owns seismic software?](https://www.g2.com/discussions/who-owns-seismic-software) - [What is seismic sales enablement?](https://www.g2.com/discussions/what-is-seismic-sales-enablement) - [How much does seismic cost?](https://www.g2.com/discussions/how-much-does-seismic-cost) - 3 comments ### 9. [Guru](https://www.g2.com/products/guru/reviews) Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,259 **How Do G2 Users Rate Guru?** - **Q & A:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Guru?** - **Seller:** [Guru](https://www.g2.com/sellers/guru) - **Company Website:** https://www.getguru.com - **Year Founded:** 2013 - **HQ Location:** Philadelphia, PA - **Twitter:** @Guru_HQ (4,242 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5129180/ (2,537 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 59% Mid-Market, 29% Enterprise #### What Are Guru's Pros and Cons? **Pros:** - Ease of Use (742 reviews) - Helpful (418 reviews) - Comprehensive Information (315 reviews) - Easy Access (298 reviews) - Information Accuracy (287 reviews) **Cons:** - Search Functionality (152 reviews) - Inefficient Search (149 reviews) - Search Functionality Issues (138 reviews) - Inefficient Searching (136 reviews) - Organizational Challenges (110 reviews) ### What Do G2 Reviewers Say About Guru? *AI-generated summary from verified user reviews* **Pros:** - Users find Guru's **ease of use** impressive, making information retrieval and navigation simple and intuitive. - Users find Guru's **ease of use and customization** essential for boosting team productivity and integrating with tools. - Users value the **comprehensive information** in Guru, allowing for efficient access to product and admin details. - Users appreciate the **easy access** to vital information, enhancing productivity and user experience across various tasks. - Users value the **information accuracy** of Guru, ensuring quick and effective customer support through reliable data integration. **Cons:** - Users experience **slow search functionality** with large content volumes, making information organization challenging and time-consuming. - Users find the **search inefficiency** in Guru frustrating, especially with large content, complicating information organization. - Users experience **search functionality issues** with slow results and intrusive browser extension, complicating information retrieval. - Users struggle with **inefficient searching** in Guru, often needing specific keywords to locate necessary cards. - Users find that **organizational challenges** arise from slow search results and inconsistent access across collections, complicating navigation. #### What Are Recent G2 Reviews of Guru? **"[Automated Verification Keeps Our Knowledge Repository Trustworthy](https://www.g2.com/survey_responses/guru-review-12959405)"** **Rating:** 5.0/5.0 stars *— Dairon P.* [Read full review](https://www.g2.com/survey_responses/guru-review-12959405) --- **"[A fast and user-friendly knowledge platform with room to grow](https://www.g2.com/survey_responses/guru-review-11254414)"** **Rating:** 5.0/5.0 stars *— Iasmin L.* [Read full review](https://www.g2.com/survey_responses/guru-review-11254414) --- #### What Are G2 Users Discussing About Guru? - [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) - 3 comments - [How do I use the Guru app?](https://www.g2.com/discussions/how-do-i-use-the-guru-app) - 1 upvote - [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) - 2 comments - [What is Guru software?](https://www.g2.com/discussions/what-is-guru-software) - 1 upvote ### 10. [Superhuman Docs](https://www.g2.com/products/superhuman-docs/reviews) Superhuman Docs (formerly Coda) gets your team and AI on the same page. Most AI tools are built for solo work, so the work ends up trapped in chats. Docs brings your team and AI together in a familiar space, reimagining what a doc can do. Drafts happen faster, projects stay on task, and decisions don’t stall. Ask for what you need and Docs helps your team build and run with it. Docs is part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. AI is everywhere, but what it creates stays disconnected from where your team actually works. Superhuman Docs fixes that. Instead of generating alone and copy-pasting results somewhere else, your whole team works with AI in one shared place—asking, editing, and building on one another’s work without context switching or silos. And you can create docs, trackers, and workflows in plain language. Just say what you need and Docs AI builds it with you. No code. No writing formulas. No learning curve. Superhuman Docs supports real-time multi-user collaboration, rich content editing, AI generation, and text summarization, so your team can ask for a first draft, meeting notes, or a project tracker and build on it together, instantly. Docs features templates, task creation and assignment mapping, GANTT charts, revision history, in-line comments, notifications, and knowledge sharing—all in one shared doc. No switching between tools to generate, organize, and move work forward. And since Docs connects to over 1,000 tools, including Slack, Jira, and Salesforce, you’ll always have access to the latest data so due dates for your team’s OKRs are always current. **Average Rating:** 4.6/5.0 **Total Reviews:** 477 **How Do G2 Users Rate Superhuman Docs?** - **Q & A:** 8.4/10 (Category avg: 8.6/10) **Who Is the Company Behind Superhuman Docs?** - **Seller:** [Superhuman](https://www.g2.com/sellers/superhuman-888da3d1-51f7-4603-8d73-08989f8a7db1) - **Company Website:** https://superhuman.com/ - **HQ Location:** San Francisco, California - **LinkedIn® Page:** https://www.linkedin.com/company/superhumanhq/ (1,759 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 54% Small-Business, 31% Mid-Market #### What Are Superhuman Docs's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Features (12 reviews) - Flexibility (12 reviews) - Automation (11 reviews) - Customization (10 reviews) **Cons:** - Learning Curve (9 reviews) - Steep Learning Curve (7 reviews) - Complexity (4 reviews) - Limited Features (4 reviews) - Difficulty (3 reviews) ### What Do G2 Reviewers Say About Superhuman Docs? *AI-generated summary from verified user reviews* **Pros:** - Users find Coda to be an **easy-to-use platform** that simplifies project management and collaboration effectively. - Users appreciate Coda for its **flexibility and comprehensive features** , combining tools seamlessly for efficient project management. - Users value the **flexibility** of Coda, enjoying its customizable features that cater to various project needs seamlessly. - Users enjoy **automation features** in Coda, simplifying project management and task assignment efficiently. - Users love Coda's **customizable platform** , which seamlessly adapts to fit diverse project needs and enhances collaboration. **Cons:** - Users find the **learning curve challenging** , feeling intimidated and needing more time to grasp Coda's features. - Users find the **learning curve steep** when transitioning to advanced features, requiring time to master Coda. - Users find the **complexity** of Coda's system intimidating, especially regarding authoring and permissions setup. - Users find the **limited canvas layout options** of Coda unappealing, restricting functionality and creativity in design. - Users find the **learning curve steep** with Coda, making it challenging to navigate and utilize effectively. #### What Are Recent G2 Reviews of Superhuman Docs? **"[Perfect tool for makes](https://www.g2.com/survey_responses/superhuman-docs-review-8239050)"** **Rating:** 5.0/5.0 stars *— Istvan P.* [Read full review](https://www.g2.com/survey_responses/superhuman-docs-review-8239050) --- **"[Coda: A One-Stop Hub for SOPs, Data, and Team Collaboration](https://www.g2.com/survey_responses/superhuman-docs-review-12952557)"** **Rating:** 4.0/5.0 stars *— Noxy P.* [Read full review](https://www.g2.com/survey_responses/superhuman-docs-review-12952557) --- #### What Are G2 Users Discussing About Superhuman Docs? - [How do you use Coda io?](https://www.g2.com/discussions/how-do-you-use-coda-io) - 3 comments - [What is CODA program?](https://www.g2.com/discussions/what-is-coda-program) - 3 comments - [What is Coda used for?](https://www.g2.com/discussions/what-is-coda-used-for) - 3 comments ### 11. [Spekit](https://www.g2.com/products/spekit/reviews) Spekit is the Rep Acceleration Platform that turns GTM knowledge and unified deal intelligence into in-workflow insights, coaching, actions and buyer-ready experiences, so revenue teams can ramp fast, stay fast, and win more. **Average Rating:** 4.6/5.0 **Total Reviews:** 298 **How Do G2 Users Rate Spekit?** - **Q & A:** 8.4/10 (Category avg: 8.6/10) **Who Is the Company Behind Spekit?** - **Seller:** [Spekit Inc.](https://www.g2.com/sellers/spekit-inc) - **Company Website:** https://spekit.com/ - **Year Founded:** 2018 - **HQ Location:** Denver, Colorado - **Twitter:** @spekitapp (1,169 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18421890/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Mid-Market, 21% Enterprise #### What Are Spekit's Pros and Cons? **Pros:** - Ease of Use (70 reviews) - Helpful (40 reviews) - Integrations (33 reviews) - Time-saving (30 reviews) - Navigation Ease (29 reviews) **Cons:** - Navigation Difficulties (12 reviews) - Inefficient Search Functionality (11 reviews) - Missing Features (11 reviews) - Learning Curve (9 reviews) - Inadequate Search Functionality (8 reviews) ### What Do G2 Reviewers Say About Spekit? *AI-generated summary from verified user reviews* **Pros:** - Users love the **convenience and simplicity** of Spekit, enhancing productivity with easy navigation and integration. - Users appreciate how Spekit delivers **instant training in the flow of work** , enhancing coaching and reducing ramp time. - Users value the **seamless integrations** of Spekit with tools like Salesforce and Slack, enhancing their workflow efficiency. - Users value the **time-saving capabilities** of Spekit, enabling quick access to essential information in real-time. - Users appreciate the **intuitive navigation** of Spekit, enabling quick access to training materials and efficient workflows. **Cons:** - Users experience **navigation difficulties** with Spekit, often struggling to find relevant resources quickly and efficiently. - Users experience **inefficient search functionality** with Spekit, often struggling to find specific answers quickly and effectively. - Users note the **missing features** in Spekit, which impact usability and hinder effective enablement processes. - Users mention a **learning curve** with Spekit, requiring time and training to fully understand its functionalities. - Users find the **inadequate search functionality** limits effective information retrieval and hampers user experience. #### What Are Recent G2 Reviews of Spekit? **"[Spekit Deal Rooms are a Huge Improvement in my Sales Process](https://www.g2.com/survey_responses/spekit-review-12848777)"** **Rating:** 4.0/5.0 stars *— Evan S.* [Read full review](https://www.g2.com/survey_responses/spekit-review-12848777) --- **"[Deal Rooms That Keep Clients Organized Throughout the Sales Cycle](https://www.g2.com/survey_responses/spekit-review-12853922)"** **Rating:** 4.5/5.0 stars *— Cole D.* [Read full review](https://www.g2.com/survey_responses/spekit-review-12853922) --- #### What Are G2 Users Discussing About Spekit? - [What is Spekit used for?](https://www.g2.com/discussions/what-is-spekit-used-for) ### 12. [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) Stack Overflow Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day. Built for modern engineering teams, Stack Internal combines human insight and AI automation to keep enterprise knowledge accurate, accessible, and in flow—so answers surface where work happens and copilots perform with reliability. Unlike static wikis or generic AI assistants, Stack Internal creates a secure, continuously learning ecosystem that reduces cognitive load, strengthens compliance, and accelerates enterprise modernization. **Average Rating:** 4.5/5.0 **Total Reviews:** 783 **How Do G2 Users Rate Stack Overflow Internal?** - **Q & A:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Stack Overflow Internal?** - **Seller:** [Stack Overflow](https://www.g2.com/sellers/stack-overflow) - **Company Website:** https://stackoverflow.co/teams - **Year Founded:** 2008 - **HQ Location:** New York - **Twitter:** @StackOverflow (256,176 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/974353/ (621 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Mid-Market, 38% Small-Business #### What Are Stack Overflow Internal's Pros and Cons? **Pros:** - Ease of Use (55 reviews) - Knowledge Sharing (45 reviews) - Helpful (43 reviews) - Centralization (41 reviews) - Team Collaboration (41 reviews) **Cons:** - Inefficient Search Functionality (19 reviews) - Irrelevant Content (19 reviews) - Inadequate Search Functionality (14 reviews) - Learning Difficulties (13 reviews) - Search Limitations (13 reviews) ### What Do G2 Reviewers Say About Stack Overflow Internal? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Stack Overflow Internal, as it streamlines team communication and saves time. - Users value the **centralized knowledge base** of Stack Overflow Internal, which streamlines learning and collaboration effectively. - Users find Stack Overflow Internal to be **extremely helpful** for sharing knowledge and enhancing team collaboration. - Users value the **centralized knowledge base** of Stack Overflow Internal, which enhances efficiency and reduces repetitive inquiries. - Users value the **knowledge sharing and collaboration** that Stack Overflow Internal fosters, enhancing team efficiency and documentation. **Cons:** - Users struggle with the **inefficient search functionality** , making it hard to locate specific questions or outdated answers. - Users find the **irrelevant content** frustrating, as outdated answers hinder finding accurate solutions in Stack Overflow Internal. - Users struggle with the **inadequate search functionality** , making it difficult to locate similar questions and answers. - Users find that there are **learning difficulties** with Stack Overflow Internal, making initial adoption and usage challenging. - Users note significant **search limitations** , making it difficult to find relevant content and track responses effectively. #### What Are Recent G2 Reviews of Stack Overflow Internal? **"[Centralized, Trustworthy Knowledge Hub with Intuitive Interface](https://www.g2.com/survey_responses/stack-overflow-internal-review-12171344)"** **Rating:** 4.5/5.0 stars *— Sanket P.* [Read full review](https://www.g2.com/survey_responses/stack-overflow-internal-review-12171344) --- **"[A Reliable Platform for Team Collaboration and Knowledge Sharing](https://www.g2.com/survey_responses/stack-overflow-internal-review-11860228)"** **Rating:** 4.5/5.0 stars *— Harsh P.* [Read full review](https://www.g2.com/survey_responses/stack-overflow-internal-review-11860228) --- #### What Are G2 Users Discussing About Stack Overflow Internal? - [What is Stack Overflow for Teams used for?](https://www.g2.com/discussions/what-is-stack-overflow-for-teams-used-for) - 2 comments, 2 upvotes - [Is stack overflow free to use?](https://www.g2.com/discussions/is-stack-overflow-free-to-use) - 4 comments, 1 upvote - [What is stack overflow built with?](https://www.g2.com/discussions/what-is-stack-overflow-built-with) - 1 comment - [What is stack overflow for teams?](https://www.g2.com/discussions/what-is-stack-overflow-for-teams) ### 13. [Document360](https://www.g2.com/products/document360/reviews) Document360 is an AI-powered knowledge base platform for enterprises needing secure, scalable documentation. It centralizes organizational knowledge into one workspace, including public help centers, internal wikis, SOPs, user manuals, API docs, or product playbooks. Who It's For By Role: Support teams (deflect tickets), technical writers (publish faster), product managers (align teams), engineers (document APIs and workflows). By Industry: SaaS, IT & consulting, finance, healthcare, education, manufacturing. Key Capabilities: 1. Editors: Markdown and WYSIWYG with real-time previews and drag-and-drop media. 2. Step-by-Step Guides: Capture on-screen actions to create editable interactive guides. 3. Category Manager: Drag-and-drop content organization. 4. Interactive Demos: Clickable walkthroughs embedded in articles. 5. Custom Workflows: Automate reviews, roles, and approvals. 6. Pro Analytics: Track performance, engagement, search trends, and ticket deflection. 7. Brand Customization: Tailor design, layout, and themes. 8. Security: SOC 2 and GDPR-aligned; SSO, JWT, SAML, IP restriction. 9. Localization: 50+ languages. Powered by Eddy AI: 1. AI Search: ChatGPT-style answers from your docs for instant self-service. 2. AI Writing Agent: Generate structured docs from video, audio, text, or prompts. 3. AI Chatbot: 24/7 documentation-driven support that cuts costs. 4. AI Glossary Generator: Auto-creates glossaries for complex terms. 5. Article Summarizer: Condenses long docs into bite-sized summaries. 6. MCP Server: Connects your knowledge base to LLMs. 7. Duplicate Content Detection: Flags redundancy with precision. 8. SEO Automation: Auto-generates titles, tags, and glossaries for discoverability. Whether scaling support, streamlining internal knowledge, or building world-class product docs, Document360 brings it all together in one platform. **Average Rating:** 4.7/5.0 **Total Reviews:** 514 **How Do G2 Users Rate Document360?** - **Q & A:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Document360?** - **Seller:** [Kovai Limited](https://www.g2.com/sellers/kovai-limited) - **Company Website:** https://www.kovai.co/ - **Year Founded:** 2009 - **HQ Location:** London - **Twitter:** @BizTalk360 (1,920 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kovaico/ (330 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Technical Writer, Senior Technical Writer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Mid-Market, 39% Small-Business #### What Are Document360's Pros and Cons? **Pros:** - Ease of Use (46 reviews) - Features (31 reviews) - Customer Support (29 reviews) - Helpful (27 reviews) - User Interface (27 reviews) **Cons:** - Missing Features (11 reviews) - Editing Difficulties (10 reviews) - Editing Limitations (9 reviews) - Expensive (9 reviews) - Limited Customization (9 reviews) ### What Do G2 Reviewers Say About Document360? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Document360, highlighting its intuitive interface and efficient support. - Users appreciate the **versatile customization and user-friendly interface** of Document360, enhancing their documentation experience significantly. - Users commend the **efficient and knowledgeable customer support** of Document360, swiftly resolving issues and enhancing user experience. - Users commend the **versatility and customization** of Document360, enabling a tailored and seamless integration with their platforms. - Users value the **versatile and customizable interface** of Document360, enhancing their platform's native look and feel. **Cons:** - Users find the **missing features** in Document360 challenging, especially regarding visual editing and multi-section copying. - Users face **editing difficulties** with lag in long documents and challenges in formatting and image uploads. - Users face **editing limitations** with Document360, including clunky tools and difficulties in managing images and user permissions. - Users find Document360 **expensive** , with essential features costly and performance issues affecting user experience. - Users find **limited customization** in Document360, making it challenging for non-developers to personalize the portal's design. #### What Are Recent G2 Reviews of Document360? **"[Document360 Makes Knowledge Sharing Easy with Intuitive Management and Powerful Search](https://www.g2.com/survey_responses/document360-review-13065059)"** **Rating:** 4.5/5.0 stars *— Ravindra N.* [Read full review](https://www.g2.com/survey_responses/document360-review-13065059) --- **"[Simplifying Documentation Management with Document360](https://www.g2.com/survey_responses/document360-review-12229699)"** **Rating:** 4.0/5.0 stars *— Vignesh S.* [Read full review](https://www.g2.com/survey_responses/document360-review-12229699) --- #### What Are G2 Users Discussing About Document360? - [What is Document360 used for?](https://www.g2.com/discussions/what-is-document360-used-for) - 1 comment ### 14. [Process Street](https://www.g2.com/products/process-street/reviews) Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are completed in the correct order, and everything is fully documented for audit readiness. Process Street is built for operational and compliance teams who need more control than task management tools offer, but without the complexity of legacy BPM or GRC systems. It enables anyone on the team to create, update, and run structured workflows without writing code. Instead of just documenting procedures, Process Street turns them into live, trackable processes that drive real execution. At the center of Process Street is Cora, an embedded AI compliance agent that monitors workflows in real time. Cora identifies skipped steps, flags potential risks, and ensures that each process stays aligned with internal policies and external regulations. Organizations use Cora to maintain compliance with frameworks such as ISO 9001, SOC 2, HIPAA, and others, without relying on manual oversight or last-minute audit preparation. The platform consists of three tightly integrated layers. First, document management allows teams to centralize policies, SOPs, and handbooks with full version control, approval workflows, and role-based permissions. Second, the process management engine turns those documents into workflows that assign tasks, route approvals, and collect data. Finally, Cora works across both layers to monitor execution, detect non-compliance, and generate audit-ready records in real time. Key capabilities include: • AI-powered compliance monitoring to enforce standards and surface process risks • No code workflow automation with tasks, forms, logic rules, and approvals • Controlled document management with audit trails, permissions, and version history • Automatic audit readiness with complete tracking of task activity and execution history • Integration with over 8000 tools, including Salesforce, Slack, Workday, and Google Workspace Process Street is used across industries like healthcare, financial services, real estate, and manufacturing. It is especially valuable to teams in operations, compliance, quality, and HR who need to ensure consistency, reduce risk, and prove that every step was followed. By combining structure, automation, and intelligence, Process Street helps teams replace manual processes with scalable systems that deliver control, visibility, and confidence across the business. **Average Rating:** 4.6/5.0 **Total Reviews:** 451 **How Do G2 Users Rate Process Street?** - **Q & A:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Process Street?** - **Seller:** [Process Street](https://www.g2.com/sellers/process-street) - **Company Website:** https://www.process.st - **Year Founded:** 2014 - **HQ Location:** San Francisco, US - **Twitter:** @processstreet (2,777 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9240798/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Real Estate, Information Technology and Services - **Company Size:** 70% Small-Business, 24% Mid-Market #### What Are Process Street's Pros and Cons? **Pros:** - Ease of Use (81 reviews) - Efficiency (44 reviews) - Process Efficiency (41 reviews) - Task Management (40 reviews) - Automation (32 reviews) **Cons:** - Learning Curve (23 reviews) - Learning Difficulty (21 reviews) - Limited Customization (16 reviews) - Complexity (13 reviews) - Missing Features (12 reviews) ### What Do G2 Reviewers Say About Process Street? *AI-generated summary from verified user reviews* **Pros:** - Users find Process Street to be incredibly **intuitive and easy to navigate** , simplifying workflow management and enhancing efficiency. - Users value the **efficiency** of Process Street, enabling streamlined task management and effective project organization. - Users appreciate the **process efficiency** of Process Street, which optimizes workflows and enhances team collaboration. - Users appreciate the **task management automation** of Process Street, simplifying onboarding, offboarding, and ongoing project efficiency. - Users value the **automation features** of Process Street, which enhance workflow efficiency and streamline task management. **Cons:** - Users note a **challenging learning curve** for new users, though support staff helps ease the process. - Users struggle with the **steep learning curve** of Process Street, especially when using complex conditional logic. - Users find the **limited customization** options challenging, requiring a significant learning curve to set up workflows. - Users struggle with the **complexity** of creating automations and managing lengthy processes, leading to inefficiencies and confusion. - Users feel that the **missing features** like search functionality and improved conditional logic hinder their experience. #### What Are Recent G2 Reviews of Process Street? **"[Well-Designed, Simple SOP Workflows with Powerful Logic and Integrations](https://www.g2.com/survey_responses/process-street-review-5437211)"** **Rating:** 4.5/5.0 stars *— Wayne V.* [Read full review](https://www.g2.com/survey_responses/process-street-review-5437211) --- **"[Getting Work Done Right Through Structured, Automated Workflows](https://www.g2.com/survey_responses/process-street-review-12386923)"** **Rating:** 4.5/5.0 stars *— Rachel C.* [Read full review](https://www.g2.com/survey_responses/process-street-review-12386923) --- #### What Are G2 Users Discussing About Process Street? - [What is Process Street used for?](https://www.g2.com/discussions/what-is-process-street-used-for) - [What does Process Street do?](https://www.g2.com/discussions/what-does-process-street-do) - 2 comments - [What is software process workflow?](https://www.g2.com/discussions/what-is-software-process-workflow) - [What is a process checklist?](https://www.g2.com/discussions/what-is-a-process-checklist) - 1 comment - [How do you use Process streets?](https://www.g2.com/discussions/how-do-you-use-process-streets) - 2 comments, 1 upvote ### 15. [Archbee](https://www.g2.com/products/archbee/reviews) Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guides, API references, or onboarding documentation, Archbee centralizes knowledge and provides instant, AI-powered answers to user queries. By unifying product, engineering, support, marketing, and sales documentation, Archbee streamlines workflows and enhances collaboration for teams of all sizes. With an intuitive interface and robust integrations, Archbee makes it easy to create, manage, and share documentation that drives productivity and customer success. What is Archbee? Archbee is the first complete documentation platform built for teams to consolidate all their knowledge in one place. It helps teams write and publish trusted documentation that serves as the single source of truth—whether it’s for internal use, customer support, or onboarding. Archbee also stands out by offering AI-driven instant answers, making it easier for users to find exactly what they need, right when they need it. Stop piecing together multiple tools—Archbee does it all. Who is Archbee For? • Product Teams creating user guides and product FAQs. • Developers writing API documentation and technical references. • Customer Support Teams providing in-app, contextual support with widgets. • HR & Operations Teams onboarding and training new hires. • Sales & Marketing Teams building knowledge portals for customer-facing needs. Why Choose Archbee? • Centralizes all documentation in one place, eliminating silos. • Enhances team collaboration with live editing and review systems. • Integrates with over 30 popular tools, including GitHub, Slack, Airtable, Figma, and Google Analytics. • Supports gated portals for private customer documentation. • Offers AI-powered search to deliver instant answers from your documentation. Use Cases: • Create stunning developer and API docs. • Build complete documentation sites. • Add real-time, in-app support with contextual widgets. • Standardize internal processes. • Simplify onboarding and training with easy-to-navigate resources. 300+ Happy Customers and Counting We work closely with our customers to continuously refine and improve the platform. By listening to feedback and implementing changes rapidly, we ensure Archbee is always optimized to meet your needs. **Average Rating:** 4.6/5.0 **Total Reviews:** 112 **How Do G2 Users Rate Archbee?** - **Q & A:** 7.4/10 (Category avg: 8.6/10) **Who Is the Company Behind Archbee?** - **Seller:** [Archbee](https://www.g2.com/sellers/archbee) - **Year Founded:** 2019 - **HQ Location:** N/A - **Twitter:** @AiurLabs (10 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/archbee/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 91% Small-Business, 8% Mid-Market #### What Are Archbee's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Helpful (5 reviews) - Features (4 reviews) - Customization (3 reviews) - Easy Setup (3 reviews) **Cons:** - Formatting Issues (2 reviews) - Software Bugs (2 reviews) - Layout Issues (1 reviews) - Limited Reporting (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Archbee? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Archbee, making it a highly accessible tool even for beginners. - Users appreciate the **helpfulness of Archbee's support team** , which enhances their overall experience and satisfaction. - Users enjoy the **simplicity and powerful features** of Archbee, making documentation effortless and efficient. - Users appreciate the **highly customizable** nature of Archbee, allowing for tailored visual styles and flexible documentation solutions. - Users love the **easy setup** of Archbee, finding it straightforward to integrate and manage documentation seamlessly. **Cons:** - Users face **formatting issues** , particularly with page management and indexing after edits, complicating their workflow. - Users encounter occasional **software bugs** that disrupt functionality, particularly during rapid content creation and API imports. - Users find **layout issues** challenging, particularly with API documentation and organization of endpoints affecting usability. - Users note **limited reporting** capabilities in Archbee, which may impact their ability to analyze data effectively. - Users find the **missing features** in Archbee, like the basic API and lack of tag groups, limiting usability. #### What Are Recent G2 Reviews of Archbee? **"[Intuitive and Accessible, Perfect for Building Knowledge Bases](https://www.g2.com/survey_responses/archbee-review-11883330)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/archbee-review-11883330) --- **"[Easy to Use, Feature-Rich, and Outstanding Support](https://www.g2.com/survey_responses/archbee-review-11876413)"** **Rating:** 4.5/5.0 stars *— Alexey Z.* [Read full review](https://www.g2.com/survey_responses/archbee-review-11876413) --- #### What Are G2 Users Discussing About Archbee? - [What are the benefits and drawbacks of using Archbee for documentation management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-archbee-for-documentation-management) - [What is Archbee used for?](https://www.g2.com/discussions/what-is-archbee-used-for) ### 16. [livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews) livepro is a comprehensive Customer Experience Knowledge Management solution designed to enhance the efficiency and effectiveness of customer service operations across various industries. Since its inception in 2001, livepro has been dedicated to providing a robust knowledge management platform that empowers customer service centers & departments that support them in sectors such as Banking and Finance, Airlines, Insurance, Superannuation, Education, Health, and Government. The primary goal of livepro is to streamline the process of delivering accurate information to agents, thereby improving overall customer experience. The target audience for livepro includes organizations that prioritize customer service excellence and seek to optimize their knowledge management processes. By offering a feature-rich yet user-friendly interface, livepro allows customer service representatives to access reliable answers quickly, eliminating the need to sift through lengthy documents. This intuitive design not only enhances the speed of customer service interactions but also significantly reduces the training time required for staff, enabling them to confidently address customer inquiries with minimal onboarding. One of the standout features of livepro is its powerful search functionality, which serves as a single source of truth for organizations. This feature ensures that agents can retrieve consistent and accurate answers across multiple channels, including phone, email, front counter, website, self-service portals, live chat, and even modern virtual assistants. By providing immediate access to information, livepro helps organizations respond to even the most complex customer questions efficiently, thereby fostering a more satisfying customer experience. The benefits of implementing livepro extend beyond improved customer satisfaction. Organizations can expect a reduction in average handling time (AHT) and a decrease in training costs, as staff become more adept at navigating the system with ease. Additionally, livepro minimizes compliance and risk factors by offering clear, easy-to-follow process guidance, which helps ensure that agents adhere to established protocols. Overall, livepro stands out in the knowledge management category by delivering a solution that not only enhances the capabilities of customer service teams but also positively impacts the bottom line through operational efficiencies. **Average Rating:** 4.8/5.0 **Total Reviews:** 167 **How Do G2 Users Rate livepro Knowledge Management?** - **Q & A:** 9.7/10 (Category avg: 8.6/10) **Who Is the Company Behind livepro Knowledge Management?** - **Seller:** [livepro](https://www.g2.com/sellers/livepro) - **Company Website:** https://livepro.com/ - **Year Founded:** 2001 - **HQ Location:** North Sydney, NSW - **Twitter:** @liveprosoftware (100 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2324422/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Knowledge Specialist - **Top Industries:** Government Administration, Insurance - **Company Size:** 46% Mid-Market, 21% Enterprise #### What Are livepro Knowledge Management's Pros and Cons? **Pros:** - Ease of Use (73 reviews) - Knowledge Base (55 reviews) - Helpful (45 reviews) - Intuitive (36 reviews) - Features (33 reviews) **Cons:** - Inefficient Search (10 reviews) - Inefficient Search Function (9 reviews) - Improvement Needed (8 reviews) - Poor Search Functionality (8 reviews) - Search Functionality (8 reviews) ### What Do G2 Reviewers Say About livepro Knowledge Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive layout** of livepro Knowledge Management, enhancing ease of use and efficient information retrieval. - Users admire the **user-friendly interface** of livepro Knowledge Management, facilitating easy information access and updates. - Users value the **user-friendly interface** of livepro Knowledge Management, enhancing workflow and simplifying daily tasks. - Users love the **intuitive search function** of Livepro, enabling quick and accurate answers for enhanced customer service. - Users appreciate the **user-friendly interface** of livepro Knowledge Management, enhancing their overall experience and productivity. **Cons:** - Users experience **inefficient search** results, resulting in difficulty finding specific information and slow load times. - Users find the **inefficient search function** frustrating, often leading to irrelevant results and slow loading times. - Users find the **improvement needed** in AI accuracy and editor usability impacts their experience with livepro Knowledge Management. - Users struggle with **poor search functionality** , often facing slow loading times and excessive article results when seeking information. - Users find the **search functionality inadequate** , often struggling to quickly locate specific information among excessive results. #### What Are Recent G2 Reviews of livepro Knowledge Management? **"[Knowledge Management Systems Specialist](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12189903)"** **Rating:** 4.5/5.0 stars *— Joy E.* [Read full review](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12189903) --- **"[From 5-Inch Binders to Real-Time Answers: Ditching Desk Clutter with LivePro](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12531030)"** **Rating:** 4.5/5.0 stars *— Carly M.* [Read full review](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12531030) --- #### What Are G2 Users Discussing About livepro Knowledge Management? - [What is livepro Knowledge Management used for?](https://www.g2.com/discussions/what-is-livepro-knowledge-management-used-for) - [What are the knowledge management tools?](https://www.g2.com/discussions/what-are-the-knowledge-management-tools) - [What is the best knowledge management software?](https://www.g2.com/discussions/what-is-the-best-knowledge-management-software) - [What is Livepro?](https://www.g2.com/discussions/what-is-livepro) - [What are the features of knowledge management?](https://www.g2.com/discussions/what-are-the-features-of-knowledge-management) ### 17. [ReadMe](https://www.g2.com/products/readme/reviews) ReadMe is a documentation platform built around the full customer journey, not just content creation. Teams can sync their OpenAPI spec to auto-generate interactive API docs, publish guides and changelogs in a fully branded hub, and collaborate with branching workflows and bi-directional sync. Built-in AI features like Ask AI and an AI writing assistant help developers get answers faster and improve content quality, while real-time usage insights show how APIs are actually being used. Enterprise-ready controls including SSO, granular permissions, and audit logs ensure security and compliance at scale. Leading brands like NVIDIA, Amazon, and PagerDuty trust ReadMe to power their developer experience. **Average Rating:** 4.5/5.0 **Total Reviews:** 45 **How Do G2 Users Rate ReadMe?** - **Q & A:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind ReadMe?** - **Seller:** [ReadMe](https://www.g2.com/sellers/readme-d9598c4e-09d2-410d-973f-e2de04d99f12) - **Company Website:** https://www.readme.com - **Year Founded:** 2015 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/readme (82 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Financial Services - **Company Size:** 57% Small-Business, 39% Mid-Market #### What Are ReadMe's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Features (2 reviews) - Customization (1 reviews) - Easy Setup (1 reviews) - Helpful (1 reviews) **Cons:** - Billing Issues (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Reporting (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About ReadMe? *AI-generated summary from verified user reviews* **Pros:** - Users find ReadMe's interface **easy to use** , enabling quick publishing and contributions from both technical and non-technical users. - Users find ReadMe's **ease of use and powerful API insights** to be excellent for creating modern documentation. - Users love the **theme customizations** that allow for personalized and easy-to-navigate experiences. - Users find the **easy setup** of ReadMe appealing, complemented by its clean and straightforward branding. - Users find ReadMe **exceedingly helpful** for creating clear documentation and gaining insights through analytics. **Cons:** - Users face **billing issues** due to limited financial access, creating unnecessary communication with support for payment management. - Users find the **learning curve steep** for customization and admin settings, though support helps ease the process. - Users find the **limited customization** options hinder flexibility, though improvements have been noted over time. - Users face **limited reporting** capabilities, leading to frustration with poor search results and insufficient support for static pages. - Users feel that ReadMe has **missing features** that limit flexibility, despite recent improvements in functionality. #### What Are Recent G2 Reviews of ReadMe? **"[Easy to Navigate and Quick to Learn, with Handy Metadata Controls](https://www.g2.com/survey_responses/readme-review-12680634)"** **Rating:** 4.5/5.0 stars *— Rebecca H.* [Read full review](https://www.g2.com/survey_responses/readme-review-12680634) --- **"[ReadMe makes knowledge management simple](https://www.g2.com/survey_responses/readme-review-12699201)"** **Rating:** 4.5/5.0 stars *— Ján G.* [Read full review](https://www.g2.com/survey_responses/readme-review-12699201) --- ### 18. [Clueso](https://www.g2.com/products/clueso/reviews) Clueso is an AI video and documentation platform trusted by thousands of teams worldwide. It helps teams create engaging, on-brand videos and step-by-step written guides in minutes, not days. Record/upload any screen recording, PowerPoint, document, or training call and Clueso automates most of the video creation process, from scripting and AI voiceovers to editing, visual effects, branding, and documentation, so your team can focus on what matters most. Who uses Clueso: Customer Education — Build and maintain a professional library of onboarding videos, feature walkthroughs, and product tutorials that keeps up with every product update. Reduce support tickets and improve customer retention. Learning and Development — Create polished training videos, job aids, and SOPs in minutes. Update any training content instantly when tools or processes change, without re-recording from scratch. Sales Enablement — Create sales training videos, product walkthrough videos, and onboarding content that gets reps ramped up and selling faster. Turn raw recordings into polished, sales-ready enablement content automatically. Product Marketing — Ship stunning product launch videos, feature demo videos, and explainer videos for every launch, fast, without production bottlenecks or missed deadlines. Digital Customer Success — Scale your customer success motion with on-demand video guides, onboarding walkthroughs, and product education content that customers can access anytime, without requiring live CSM time. Pre-Sales — Create polished, personalized demo videos and product walkthrough videos that move deals forward asynchronously. Send a video instead of scheduling another call. Sales — Turn pitch decks, battlecards, and product walkthroughs into engaging videos your prospects actually watch. Close faster with video follow-ups that answer objections before they arise. Hundreds of enterprise teams use Clueso to cut video and documentation production time by over 90%. **Average Rating:** 4.8/5.0 **Total Reviews:** 96 **How Do G2 Users Rate Clueso?** - **Q & A:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Clueso?** - **Seller:** [Clueso](https://www.g2.com/sellers/clueso) - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/clueso (34 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 51% Small-Business, 43% Mid-Market #### What Are Clueso's Pros and Cons? **Pros:** - Video Recording (33 reviews) - Content Creation (30 reviews) - Ease of Use (29 reviews) - Video Creation (26 reviews) - High Quality (24 reviews) **Cons:** - Slow Rendering (7 reviews) - Editing Difficulties (6 reviews) - Time Consumption (6 reviews) - AI Limitations (4 reviews) - Time Constraints (4 reviews) ### What Do G2 Reviewers Say About Clueso? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient video recording** features of Clueso, seamlessly enhancing productivity and collaboration across teams. - Users love the **efficient content creation** capabilities of Clueso, saving time and enhancing quality effortlessly. - Users love the **ease of use** of Clueso, making video creation and user guide development a breeze. - Users love how Clueso enables **efficient video creation** with seamless synchronization, saving time without sacrificing quality. - Users praise the **high quality** of Clueso, simplifying video production and enhancing professional deliverables effortlessly. **Cons:** - Users report **slow rendering** issues, leading to lengthy processing times and frustrating synchronization problems during video editing. - Users experience **editing difficulties** with Clueso, often needing to make extensive manual edits outside the platform. - Users experience **significant time consumption** when manually aligning voice markers with videos, especially for complex content. - Users find some **AI features clunky** , noting issues like robotic voice generation and awkward auto-detected clicks. - Users find **time constraints** in fixing alignment issues, which can be tedious and slow for non-editors. #### What Are Recent G2 Reviews of Clueso? **"[Effortless Video Creation with Clueso](https://www.g2.com/survey_responses/clueso-review-12904248)"** **Rating:** 5.0/5.0 stars *— John Z.* [Read full review](https://www.g2.com/survey_responses/clueso-review-12904248) --- **"[Revolutionizes Video Creation with Stellar Support](https://www.g2.com/survey_responses/clueso-review-12973903)"** **Rating:** 5.0/5.0 stars *— Karishma L.* [Read full review](https://www.g2.com/survey_responses/clueso-review-12973903) --- ### 19. [EngageBay](https://www.g2.com/products/engagebay/reviews) EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface. By consolidating these functions, EngageBay provides teams with a centralized view of customer interactions across the lifecycle and reduces the need for multiple disconnected tools. EngageBay also incorporates AI-assisted features to streamline common tasks and improve productivity. These capabilities include AI-powered email and content generation, subject line suggestions, and workflow assistance that help teams create campaigns and communications more efficiently. The AI tools are designed to support everyday execution rather than replace core strategy, making them accessible to smaller teams that may not have dedicated automation specialists. On the marketing side, users can build email campaigns, design automation workflows, capture leads through forms and landing pages, and run A/B tests. The CRM module supports pipeline tracking, contact management, task automation, and appointment scheduling to help sales teams manage opportunities in a structured way. For post-purchase engagement, the service suite includes ticketing, knowledge base tools, and live chat to manage customer support conversations from one place. A key design principle of EngageBay is accessibility for growing businesses. The platform offers a free tier with core functionality and scales through bundled paid plans rather than numerous add-ons, helping teams adopt automation without significant upfront investment. EngageBay integrates with a range of third-party tools and provides reporting dashboards to monitor campaign performance, deal progress, and support activity. While it is not positioned as a deep enterprise platform, it is built to meet the day-to-day operational needs of SMB revenue teams looking for an integrated, AI-assisted, and budget-aware solution. The platform is built with a focus on simplicity and performance, integrating advanced marketing automation, sales CRM, and customer support software into one cohesive system. EngageBay leverages cutting-edge AI intelligence to enhance productivity and decision-making across various teams. This integration allows businesses to streamline their operations and improve customer interactions, making it an ideal choice for organizations that require a robust yet user-friendly solution. EngageBay's AI capabilities are particularly noteworthy, providing users with tools that help create content quickly, predict outcomes intelligently, and deliver personalized experiences at scale. The AI Email & Content Generator allows users to craft engaging emails and campaigns in seconds, while the AI Lead & Deal Scoring feature helps identify and prioritize leads most likely to convert. Additionally, AI Insights & Recommendations offer actionable suggestions to enhance engagement and productivity, making it easier for businesses to navigate their customer journeys effectively. The platform also boasts a suite of key features that add significant value to its users. EngageBay's marketing automation capabilities include email marketing workflows, landing page and form builders, and social media integration, which collectively enhance outreach efforts. The sales CRM component provides tools for contact and deal management, visual sales pipelines, and team collaboration, ensuring that sales processes are efficient and transparent. Furthermore, the customer support features, such as a helpdesk and ticketing system, live chat, and a unified customer view, facilitate seamless communication and service delivery. EngageBay is particularly well-suited for small to mid-sized businesses, startups, and growing teams that seek an affordable yet powerful alternative to fragmented tools. It is designed for organizations aiming to automate customer interactions, align marketing and sales efforts, and improve support efficiency through the use of AI. This comprehensive approach not only enhances operational efficiency but also positions businesses to compete effectively in their respective markets. What is this product? EngageBay is an all-in-one CRM software platform built for small and mid-sized businesses to manage marketing automation, sales pipelines, and customer support in a single system. It combines email marketing, marketing automation, landing pages, contact management, deal tracking, helpdesk, and live chat—eliminating the need for multiple disconnected tools. Designed as an affordable alternative to HubSpot and ActiveCampaign, EngageBay helps growing businesses attract leads, convert deals, and support customers without enterprise-level costs or complexity. It centralizes customer data, automates workflows, and improves visibility across the entire customer lifecycle. **Average Rating:** 4.6/5.0 **Total Reviews:** 674 **Who Is the Company Behind EngageBay?** - **Seller:** [EngageBay Inc](https://www.g2.com/sellers/engagebay-inc) - **Company Website:** https://www.engagebay.com/ - **Year Founded:** 2018 - **HQ Location:** Wilmington, Delaware - **Twitter:** @engagebay (16,866 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13655085/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Founder - **Top Industries:** Information Technology and Services, Staffing and Recruiting - **Company Size:** 70% Small-Business, 32% Mid-Market #### What Are EngageBay's Pros and Cons? **Pros:** - Ease of Use (244 reviews) - Automation (170 reviews) - Customer Support (167 reviews) - Features (167 reviews) - Automations (141 reviews) **Cons:** - Missing Features (108 reviews) - Limited Features (85 reviews) - Reporting Issues (74 reviews) - Limited Customization (69 reviews) - Poor Reporting (64 reviews) ### What Do G2 Reviewers Say About EngageBay? *AI-generated summary from verified user reviews* **Pros:** - Users find EngageBay to be remarkably **user-friendly** , enhancing efficiency by unifying various tools into one platform. - Users value the **streamlined automation** of EngageBay, which enhances organization and saves significant time in daily tasks. - Users commend the **responsive customer support** at EngageBay, highlighting the quick assistance and helpfulness of the support staff. - Users love the **seamless integration** of CRM, email, and automation in EngageBay, enhancing workflow efficiency. - Users appreciate the **streamlined automation features** of EngageBay, enhancing efficiency and organization in their daily tasks. **Cons:** - Users express frustration over **missing advanced features** like email threading and data analysis options in EngageBay. - Users find EngageBay's **limited features** frustrating, particularly regarding mobile functionality and email threading capabilities. - Users find the **reporting features limited** and lacking detail, especially for specific industry needs like manufacturing. - Users find the **limited customization options** for features like landing pages and workflows frustrating and restrictive. - Users express concerns over **poor reporting** options, citing limited flexibility for in-depth analysis and segmentation needs. #### What Are Recent G2 Reviews of EngageBay? **"[EngageBay Keeps Customer Info Organized and Saves Me Time Daily](https://www.g2.com/survey_responses/engagebay-review-13093549)"** **Rating:** 4.5/5.0 stars *— Muhammad S.* [Read full review](https://www.g2.com/survey_responses/engagebay-review-13093549) --- **"[EngageBay Keeps Customer Info Organized in One Place](https://www.g2.com/survey_responses/engagebay-review-13092484)"** **Rating:** 5.0/5.0 stars *— Danni H.* [Read full review](https://www.g2.com/survey_responses/engagebay-review-13092484) --- #### What Are G2 Users Discussing About EngageBay? - [What is EngageBay All-in-One Suite used for?](https://www.g2.com/discussions/what-is-engagebay-all-in-one-suite-used-for) ### 20. [Gembadocs](https://www.g2.com/products/gembadocs/reviews) GembaDocs revolutionizes SOP management for manufacturing organizations. With our intuitive platform, creating, updating, and accessing SOPs is effortless and cost-effective. Gone are the days of lengthy implementation processes; with GembaDocs, you can roll out effective SOPs in mere weeks, ensuring vital knowledge is readily available to frontline staff where it matters most: the workplace, or as we call it, the Gemba. Our mobile and desktop apps ensure seamless integration, allowing everything related to SOPs to happen right where the action is. GembaDocs: putting the power of SOP management in your hands, where it belongs. **Average Rating:** 5.0/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Gembadocs?** - **Q & A:** 9.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Gembadocs?** - **Seller:** [Gembadocs](https://www.g2.com/sellers/gembadocs) - **Year Founded:** 2021 - **HQ Location:** Toomebridge, GB - **LinkedIn® Page:** https://www.linkedin.com/company/gembadocs/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Manufacturing - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Gembadocs's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Procedure Management (1 reviews) ### What Do G2 Reviewers Say About Gembadocs? *AI-generated summary from verified user reviews* **Pros:** - Users find Gembadocs incredibly **easy to use** , making the creation of SOPs an effortless task. - Users find the **user-friendly procedure management** of Gembadocs encourages them to create clear SOPs easily. #### What Are Recent G2 Reviews of Gembadocs? **"[Great Quality, Frequent Improvements](https://www.g2.com/survey_responses/gembadocs-review-10390544)"** **Rating:** 5.0/5.0 stars *— Nik B.* [Read full review](https://www.g2.com/survey_responses/gembadocs-review-10390544) --- **"[#1 Software for Building a Lean Culture](https://www.g2.com/survey_responses/gembadocs-review-9558995)"** **Rating:** 5.0/5.0 stars *— Steven P.* [Read full review](https://www.g2.com/survey_responses/gembadocs-review-9558995) --- ### 21. [Coassemble](https://www.g2.com/products/coassemble/reviews) Think big, start small, learn fast—and make it fun. Everything you need to transform your training into short & spicy microlearning experiences. Upload a document, drop in an idea, and let Coassemble’s AI do the rest. Whether you're an L&D legend or don't know where to start...Coassemble is the fun, people-friendly, learner-centric, micro course builder you've been looking for to transform your knowledge ready for your workplace. Don't take our word for it. Come try it yourself! 🌶️ **Average Rating:** 4.6/5.0 **Total Reviews:** 166 **How Do G2 Users Rate Coassemble?** - **Q & A:** 7.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Coassemble?** - **Seller:** [Coassemble](https://www.g2.com/sellers/coassemble) - **Year Founded:** 2016 - **HQ Location:** Newcastle West, AU - **Twitter:** @coassemble (1,072 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18988805/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** E-Learning, Non-Profit Organization Management - **Company Size:** 57% Small-Business, 35% Mid-Market #### What Are Coassemble's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Customer Support (7 reviews) - Course Creation (5 reviews) - Content Quality (4 reviews) - Features (4 reviews) **Cons:** - Bug Issues (2 reviews) - Limitations (2 reviews) - Limited Customization (2 reviews) - Missing Features (2 reviews) - Slow Performance (2 reviews) ### What Do G2 Reviewers Say About Coassemble? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Coassemble, making course creation enjoyable and intuitive for beginners. - Users rave about Coassemble's **excellent customer support** , enjoying prompt and helpful assistance for course creation. - Users love Coassemble for its **intuitive course creation tools** that simplify the design and development process. - Users commend the **exceptional content quality** of Coassemble, enjoying its intuitive tools and visually engaging design. - Users love the **intuitive building tools** of Coassemble, making course creation easy and enjoyable for everyone. **Cons:** - Users face significant **bug issues** with Coassemble, particularly concerning navigation, performance, and limitations in features. - Users find **limited features and capabilities** in Coassemble, which hinders effective deployment for large organizations. - Users express a desire for more **limited customization** options in Coassemble, seeking greater flexibility and features. - Users note the **missing features** in Coassemble, such as a back button and limited reporting options for large teams. - Users experience **slow performance** with Coassemble, especially with reporting delays and limited capabilities for large organizations. #### What Are Recent G2 Reviews of Coassemble? **"[Coassemble makes my course creation easy and enjoyable with creativity and inspiration.](https://www.g2.com/survey_responses/coassemble-review-10940740)"** **Rating:** 4.5/5.0 stars *— Verified User in Professional Training & Coaching* [Read full review](https://www.g2.com/survey_responses/coassemble-review-10940740) --- **"[Coassemble Is Awesome!](https://www.g2.com/survey_responses/coassemble-review-10905623)"** **Rating:** 5.0/5.0 stars *— Cassandra J.* [Read full review](https://www.g2.com/survey_responses/coassemble-review-10905623) --- #### What Are G2 Users Discussing About Coassemble? - [What is Coassemble used for?](https://www.g2.com/discussions/what-is-coassemble-used-for) ### 22. [Docsie](https://www.g2.com/products/docsie/reviews) Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for technical writers, product managers, and developers, Docsie supports multi-language documentation and integrates seamlessly into various workflows. It is particularly popular in the manufacturing sector for its ability to handle extensive product manuals and technical documents. With Docsie, businesses can significantly streamline their documentation processes, improving overall productivity and user experience. You can access Docsie through a SaaS web application to create and edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that end-users and employees can access whenever they need information! Docsie offers a range of powerful business-grade features to help you write and manage product documentation with ease. Onboarding Service: • Free onboarding with Docsie Pilot to import your content and help you get the most value from the platform. • Get help with custom portal design, and an optional training session so your employees can maximize their productivity in Docsie. Knowledge Base and Documentation Portal: • Internal knowledge portals to share self-service knowledge with employees. • External customer knowledge bases to share self-service help documentation and reduce customer support workloads. • Built-in knowledge base statistics and documentation feedback surveys with Docsie Vocally. • Use the default Docsie portal design or deploy a custom knowledge base design based on your brand style and image. • A free custom domain on the free plan for everyone, with additional domains available on paid plans. • Deploy knowledge portals using Docsie hosting, custom deployments, or on-premise instances (Organization plan) Documents and Content Editor: • Support for Markdown syntax and import or export Markdown content. • Docsie Editor allows you to create content in a WYSIWYG editor that supports rich text formatting, emoji symbols, section headers, tables and lists, image and video, iFrame embedded content, tooltip callouts, code snippets, URL hyperlinks • Grammar or spell checking with a configurable rule-based content linter. • Create API documentation, standard operating procedures (SOPs), and technical documents from scratch or with built-in templates. • Create your own snippet and fragment templates to reuse content across your documents with one click. Help Centers and In-App Help Interfaces: • Deploy help centers and in-app support interfaces to share contextual point-in-time help documentation with end-users using a HTML footer script. • Create product and software guided tours to walk end-users through step-by-step workflows. • Add in-app help interfaces to your web application so users can access documentation on the same page. Languages, Versions, and Translations: • Version management allows end-users to view historical documentation in your knowledge base via canonical URLs rather than duplicate pages. • Language management and extended localization helps you automate the deployment of multilingual content without the need for professional translators. • Ghost AI language translation converts source documents automatically to the target language. Docsie AI translation supports these languages: English, French, Spanish, German, Dutch, Norwegian, Portuguese, Danish, Swedish, Arabic, Chinese, and Japanese. Collaboration and Project Management: • Create workspaces for each team, business department, or product and service in your portfolio and organize your content. • Add comments, notes, and tasks to documents and tag team members to assign tasks. • Project management tools based on Agile working methodologies, with Kanban style status indicators for Draft-Review-Approval, per task user assignment, due dates and timelines, and target document or topic selection. • Webhook support enables you to share updates when content is created, edited, deleted, and published in Slack, Mattermost and other business IM tools. Security, Compliance, User Roles, and Data Protection: • Role-based access controls (RBAC) and granular permissions for each workspace. • JWT token authentication with strict and lax options. • Temporary passwords to enable access for contractors and freelancers. • Single sign on via corporate SSO, Google, LinkedIn, or Microsoft logins. **Average Rating:** 4.8/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Docsie?** - **Q & A:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Docsie?** - **Seller:** [Docsie](https://www.g2.com/sellers/docsie) - **Company Website:** https://www.docsie.io/ - **Year Founded:** 2022 - **HQ Location:** Ontario, Canada - **Twitter:** @likalo_llc (18,887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/likalo/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Technical Writer, Project Manager - **Top Industries:** Information Technology and Services, Management Consulting - **Company Size:** 78% Small-Business, 19% Enterprise #### What Are Docsie's Pros and Cons? **Pros:** - Centralization (1 reviews) - Collaboration (1 reviews) - Content Management (1 reviews) - Document Management (1 reviews) - Ease of Use (1 reviews) **Cons:** - Integration Issues (1 reviews) - Lack of Integrations (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Limitations (1 reviews) ### What Do G2 Reviewers Say About Docsie? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized documentation management** in Docsie, enhancing collaboration and streamlining the creation process. - Users value the **collaboration features** of Docsie, enabling multiple team members to work seamlessly on documentation. - Users value the **centralized content management** of Docsie, enhancing collaboration and streamlining documentation processes effectively. - Users appreciate the **centralized documentation management** of Docsie, enhancing collaboration with an intuitive interface. - Users find Docsie to be **easy to use** , thanks to its intuitive interface and effective collaboration features. **Cons:** - Users find that **integration issues** with popular tools hinder the overall functionality and ease of use of Docsie. - Users find the **lack of integrations** limits their experience, making it harder to connect with essential tools. - Users find that there is a **steep learning curve** with Docsie, especially when using advanced features. - Users find a notable **learning difficulty** with Docsie, especially when navigating advanced features and UI elements. - Users face a **steep learning curve** with Docsie, finding advanced features and UI elements less intuitive initially. #### What Are Recent G2 Reviews of Docsie? **"[Docsie - A Powerful but Young Tool](https://www.g2.com/survey_responses/docsie-review-9170830)"** **Rating:** 4.0/5.0 stars *— Dillon C.* [Read full review](https://www.g2.com/survey_responses/docsie-review-9170830) --- **"[Docsie revolutionized our communication, documentation, and onboarding.](https://www.g2.com/survey_responses/docsie-review-7745349)"** **Rating:** 5.0/5.0 stars *— Nora D.* [Read full review](https://www.g2.com/survey_responses/docsie-review-7745349) --- #### What Are G2 Users Discussing About Docsie? - [What is Docsie used for?](https://www.g2.com/discussions/what-is-docsie-used-for) - 1 comment ### 23. [Stonly](https://www.g2.com/products/stonly/reviews) Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more. Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/ **Average Rating:** 4.8/5.0 **Total Reviews:** 131 **How Do G2 Users Rate Stonly?** - **Q & A:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Stonly?** - **Seller:** [Stonly](https://www.g2.com/sellers/stonly) - **Year Founded:** 2018 - **HQ Location:** Paris, FR - **Twitter:** @stonly (3 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/stonly/ (64 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 58% Small-Business, 34% Mid-Market #### What Are Stonly's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Features (5 reviews) - Helpful (5 reviews) - Intuitive (5 reviews) - Easy Implementation (4 reviews) **Cons:** - Missing Features (3 reviews) - Lack of Features (2 reviews) - Time Consumption (2 reviews) - Button Issues (1 reviews) - Chatbot Issues (1 reviews) ### What Do G2 Reviewers Say About Stonly? *AI-generated summary from verified user reviews* **Pros:** - Users find Stonly's **user-friendly interface** essential for keeping partners and customers informed effectively. - Users appreciate the **powerful and user-friendly features** of Stonly, enhancing daily workflows with excellent support. - Users find Stonly's **incredibly user-friendly interface** essential for efficiently updating partners and customers with information. - Users appreciate the **intuitive interface** of Stonly, enabling easy updates and effective communication with partners and customers. - Users praise the **easy implementation** of Stonly, enhancing productivity and facilitating quick adjustments without IT delays. **Cons:** - Users note some **missing features** in Stonly, such as mixed media support and advanced reporting options. - Users note a **lack of features** , though many find essential needs met and improvements in development. - Users find the **time consumption** related to multiple widgets and developer reliance frustrating in Stonly. - Users report frustrating **button issues** that hinder functionality and complicate their navigation in Stonly. - Users struggle with **chatbot issues** affecting integration and responsiveness, hindering effective customer support. #### What Are Recent G2 Reviews of Stonly? **"[I literally recommend them on every call I have with EVERY vendor and potential vendor](https://www.g2.com/survey_responses/stonly-review-10331547)"** **Rating:** 5.0/5.0 stars *— Thomas J.* [Read full review](https://www.g2.com/survey_responses/stonly-review-10331547) --- **"[It's the best](https://www.g2.com/survey_responses/stonly-review-10630489)"** **Rating:** 4.5/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/stonly-review-10630489) --- #### What Are G2 Users Discussing About Stonly? - [What is Stonly used for?](https://www.g2.com/discussions/what-is-stonly-used-for) ### 24. [ABB Electronic Work Instructions](https://www.g2.com/products/abb-electronic-work-instructions/reviews) The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The module supports certification, procedures, drawings, safety instructions, shift notes and any other type of electronic documents and helps eliminating paper driven production process and time of redundant data entries. Thanks to instant messaging support the module enables delivery of the most important information to the shopfloor in the shortest time. **Average Rating:** 4.4/5.0 **Total Reviews:** 51 **How Do G2 Users Rate ABB Electronic Work Instructions?** - **Q & A:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind ABB Electronic Work Instructions?** - **Seller:** [ABB](https://www.g2.com/sellers/abb-b65635da-d823-49ab-9548-322dfdaf36ab) - **HQ Location:** Zurich - **Twitter:** @ABBgroupnews (151,491 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/abb/ (141,975 employees on LinkedIn®) - **Ownership:** NYSE:ABB - **Total Revenue (USD mm):** $26,134 **Who Uses This Product?** - **Top Industries:** Electrical/Electronic Manufacturing, Oil & Energy - **Company Size:** 35% Small-Business, 33% Enterprise #### What Are ABB Electronic Work Instructions's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Efficiency Improvement (1 reviews) - Information Management (1 reviews) - Learning Ease (1 reviews) ### What Do G2 Reviewers Say About ABB Electronic Work Instructions? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of ABB Electronic Work Instructions invaluable, significantly simplifying task completion without paperwork. - Users value the **efficiency improvement** from ABB Electronic Work Instructions, enabling seamless digital access to instructions and task completion. - Users appreciate the **information management** of ABB Electronic Work Instructions, enabling a seamless digital workflow and task completion. - Users appreciate the **learning ease** of ABB Electronic Work Instructions, simplifying task completion through digital instructions. #### What Are Recent G2 Reviews of ABB Electronic Work Instructions? **"[ABB electronics instructions eliminated paperwork and made tasks easier](https://www.g2.com/survey_responses/abb-electronic-work-instructions-review-12239242)"** **Rating:** 5.0/5.0 stars *— Lokesh A.* [Read full review](https://www.g2.com/survey_responses/abb-electronic-work-instructions-review-12239242) --- **"[Easy Rollout and Instant Access to Digital Manuals](https://www.g2.com/survey_responses/abb-electronic-work-instructions-review-12496386)"** **Rating:** 4.5/5.0 stars *— Sean S.* [Read full review](https://www.g2.com/survey_responses/abb-electronic-work-instructions-review-12496386) --- ### 25. [Yext](https://www.g2.com/products/yext/reviews) Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,091 **How Do G2 Users Rate Yext?** - **Q & A:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Yext?** - **Seller:** [Yext](https://www.g2.com/sellers/yext) - **Company Website:** https://www.yext.com - **Year Founded:** 2006 - **HQ Location:** New York - **Twitter:** @yext (21,811 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/515401/ (2,517 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Hospital & Health Care - **Company Size:** 37% Enterprise, 30% Mid-Market #### What Are Yext's Pros and Cons? **Pros:** - Ease of Use (360 reviews) - Helpful (199 reviews) - Centralized Management (189 reviews) - Customer Support (182 reviews) - Features (165 reviews) **Cons:** - Complex Usability (99 reviews) - Learning Curve (83 reviews) - Difficult Learning (80 reviews) - Difficult Navigation (68 reviews) - Limited Features (67 reviews) ### What Do G2 Reviewers Say About Yext? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Yext's UI and customer support enhances their overall experience significantly. - Users appreciate the **helpful customer support** and find the platform easy to navigate and make changes. - Users appreciate the **centralized management** of Yext, simplifying business information updates and enhancing accuracy across platforms. - Users find Yext's **customer support helpful** , providing assistance with questions and enhancing overall usability. - Users appreciate the **centralized management** of business information, enjoying real-time updates and scheduling features. **Cons:** - Users find Yext's interface **complex to navigate** , requiring a steep learning curve and direct guidance for effective use. - Users experience a **steep learning curve** with Yext, though support and documentation assist in overcoming challenges. - Users find Yext presents a **difficult learning curve** , yet support and documentation help mitigate the challenges. - Users find the **difficult navigation** of Yext's reporting tools overwhelming, especially for new users needing assistance. - Users find the **limited features** of Yext frustrating, especially regarding account management and reporting complexities. #### What Are Recent G2 Reviews of Yext? **"[Transparent Listings Management with Industry-Leading Publisher Reach](https://www.g2.com/survey_responses/yext-review-12638314)"** **Rating:** 5.0/5.0 stars *— Liz J.* [Read full review](https://www.g2.com/survey_responses/yext-review-12638314) --- **"[Yext: A Robust Platform for SEO Clients](https://www.g2.com/survey_responses/yext-review-12810984)"** **Rating:** 5.0/5.0 stars *— Ben H.* [Read full review](https://www.g2.com/survey_responses/yext-review-12810984) --- #### What Are G2 Users Discussing About Yext? - [What is Yext used for?](https://www.g2.com/discussions/yext-what-is-yext-used-for) - [What does Yext do?](https://www.g2.com/discussions/what-does-yext-do) - 3 comments - [Is YEXT worth the cost?](https://www.g2.com/discussions/is-yext-worth-the-cost) - 4 comments - [What does YEXT cost?](https://www.g2.com/discussions/what-does-yext-cost) - [What is YEXT used for?](https://www.g2.com/discussions/what-is-yext-used-for) - 2 comments ## What Is Knowledge Management Software? [Content Management Systems](https://www.g2.com/categories/content-management) --- ## How Do You Choose the Right Knowledge Management Software? ### What You Should Know About Knowledge Management Software ### What is Knowledge Management Software? Knowledge management tools are used by companies that wish to make the most of their employees’ varying levels of skill and experience. The software provides a common gathering place for teammates and remote coworkers to benefit from processes and workflows that have been documented, such as onboarding documents, frequently asked questions, and more. These tools are especially helpful when onboarding new employees and as well as when saying goodbye to veteran employees. No one likes repetition, and knowledge management tools keep the old to inform the new. They help keep large teams on the same page, decreasing the chances of misinformation and easily avoidable errors. Key Benefits of Knowledge Management Software - Easily organize large volumes of various data types - Access advanced insight, knowledge, and experience over time regardless of role - Encourage collaboration through accessibility of information - Give or strengthen structure of standard processes - Increase communication among disparate departments - Retain company knowledge after specific intelligence has moved on - Provide a self-service knowledge base for users of a product or service ### Why Use Knowledge Management Software? Knowledge management software has both internal and external use cases. Some companies use knowledge management software as an internal database for employees to reference. Other businesses will use knowledge management software as an external reference for customers. **Retain Information —** Knowledge management solutions are often used to onboard new employees. Administrators and HR coordinators can keep training presentations, printable document files, dress code and conduct handbooks, and more in folders that are accessible by members of the company. This decreases the frequency with which employees reach out to ask questions such as which holidays they receive off and just how casual are casual Fridays. In the same vein, long-term employees who retire or move on to their next opportunity don’t take all of their knowledge with them. The questions they’ve answered and the files they’ve uploaded remain accessible within the tool until an administrator deems them outdated or unnecessary. This is especially helpful for companies with unique processes that rely on informed employees to help troubleshoot and solve problems. With a knowledge management tool, the expertise remains with the organization. **Efficiency —** Organized, documented knowledge means less time spent asking and answering questions and more time working on the tasks or projects at hand. With so much company information available digitally, employees spend less time having coworkers walk them through explanations manually. With open forums and FAQ pages, those in need have an abundance of eyes on their questions. More people having access to a question means a faster response time, as well as more voices to weigh in on a solution. Users can upload documents and files to the knowledge management solution straight from their [file storage](https://www.g2.com/categories/file-storage-and-sharing) or [digital asset management](https://www.g2.com/categories/digital-asset-management) accounts. Integration with these types of software products increases efficiency because users don’t have to perform the processes manually. Users can also tag coworkers within comments on files or generate a link to send others straight to a document they need to see. This saves the time spent searching through information, allowing users to find and bookmark files quickly, keeping them for future reference. **Customer Service —** An FAQ is named such because customers typically have the same questions about a company or product. A knowledge management system can serve as an easy customer service tool where customers can look up frequently asked questions or how-tos on a company’s website. This method of customer service can prove to be much cheaper than a help desk and can drive down call traffic. **Task Management —** Knowledge management tools help users figure out _how_ to reach goals, and some do so with specific [task management features](https://www.g2.com/categories/task-management). Although task management software is a category all its own, it is also a functionality that lies within multiple other types of software. Many knowledge management tools have features that can provide transparency into project or task completion. Tagging features within documents allows users to pass files or documents on to those whose attention they require. ### Who Uses Knowledge Management Software? Businesses from across the spectrum utilize knowledge management software to organize their internal practices and external knowledge bases. **Onboarding Employees —** Knowledge management software is also helpful in the process of onboarding and training new employees. Instead of taking hours out of the day to respond to every new thought and question that arises, new employees can look to knowledge management software for answers. They can search within the tool to see if the information they seek has been documented before. This encourages an environment where employees seek answers first and ask questions later. **Veteran Employees —** Knowledge management software helps companies retain information that valued employees, managers, and other company members have developed and recorded over time. This is useful for businesses that don’t want to lose or misplace knowledge when an employee inevitably moves on to another company or to a role within the same company. Information can be archived so even old, outdated information can be stored for future reference. **Customers —** Customers with questions about a product or service will often turn to a company’s website for a knowledge base on their offering. This knowledge base can be built by the company themselves or with additional insight from other customers. Customer insight is crucial since they share the same perspective and can provide other customers with advice with that perspective in mind. ### Kinds of Knowledge Management Software Knowledge management tools can look very different based on their intended use case. Those meant for internal use will offer a different set of features compared to those intended for external use. However, at their core, these tools are essentially the same in how they create, store, and look for content. **Internal Knowledge Base —** The most common usage for a knowledge management system is for internal information and practices. Internal knowledge bases will often require a login from a company email or from an email given express access to the knowledge base. Companies will use knowledge management systems to archive repetitive tasks, business practices, and company information. **External Knowledge Base —** External knowledge management systems are often hosted on a company’s website or on a separate website solely devoted to the knowledge base. Unlike internal knowledge management tools, these usually don’t require a login. While some knowledge bases are curated solely by the company itself, some will allow users to post tips or answer questions other users have. This creates a knowledge base the average consumer can contribute to, engaging them with the product in unexpected ways. **Hybrid Knowledge Base —** While most knowledge management systems can be used internally or externally at a company’s discretion, some products host both and intentionally provide different functions for each type. These products are dual-sided, with one set of features for internal use and another for external use. This makes for one cohesive knowledge base solution, both internal and external, hosted through one application. ### Knowledge Management Software Features **Q and A —** Provides forums where employees of various levels can share expertise and processes. **Searchable —** Incorporates a search bar to help navigate users to appropriate content. **Public vs Private —** Offers the choice to make a conversation private between specified contributors or open to the public. **File Viewing —** Stores and readies various file types for viewing. **Tagging —** Allows users to tag one another in file data or comments for easier search and referencing. **Upload —** Lets users upload documents, photos, and various other file types from their personal devices for greater knowledge sharing. **Link Sharing —** Lets users direct one another via customized links, foregoing a lengthy search process. **Comments —** Allows users to leave notes or comments on various file types for eventual reference. ### Software and Services Related to Knowledge Management Software **Business Content Management —** [Business content management software](https://www.g2.com/categories/business-content-management) will often integrate with knowledge management systems, allowing users to pull documents or assets from a BCM and attach the documentation in the knowledge base. This creates a fluid process of knowledge gathering and document acquisition for employees. **Enterprise Content Management —** [Enterprise content management (ECM) software](https://www.g2.com/categories/enterprise-content-management-ecm) integrates with knowledge management systems in the same way that business content management software does. Knowledge management tools will allows users to link back to or attach content from an ECM so documents mentioned in the knowledge base can be quickly pulled up. **Customer Self-Service —** Some [customer self-service software](https://www.g2.com/categories/customer-self-service) include the same features of a knowledge management system. Customer self-service tools are more varied, but many knowledge management tools geared toward external uses will also be labeled customer self-service.