# Best Knowledge Management Software for Small Business *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Products classified in the overall Knowledge Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Knowledge Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Knowledge Management category. In addition to qualifying for inclusion in the Knowledge Management Software category, to qualify for inclusion in the Small Business Knowledge Management Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Top Knowledge Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5.0 (37,449 reviews) | Searchable team knowledge with channel-based context | "[Versatile Communication Tool with Key Improvements Needed](https://www.g2.com/survey_responses/slack-review-12760915)" | | 2 | [Confluence](https://www.g2.com/products/confluence/reviews) | 4.1/5.0 (4,245 reviews) | Jira-connected team knowledge and documentation | "[The Ultimate Source of Truth for Engineering and Product Teams](https://www.g2.com/survey_responses/confluence-review-12546661)" | | 3 | [Notion](https://www.g2.com/products/notion/reviews) | 4.6/5.0 (11,094 reviews) | Relational knowledge bases with AI-queryable context | "[Notion Centralized Our Intranet and SOPs in One Flexible Workspace](https://www.g2.com/survey_responses/notion-review-13087307)" | | 4 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,516 reviews) | Centralized knowledge with multi-view task hierarchy | "[Always improving](https://www.g2.com/survey_responses/clickup-review-4845696)" | | 5 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,350 reviews) | Endpoint knowledge with background-mode remediation | "[NinjaOne Streamlines Endpoint Management and Remote Troubleshooting](https://www.g2.com/survey_responses/ninjaone-review-12791930)" | | 6 | [Scribe](https://www.g2.com/products/scribe/reviews) | 4.8/5.0 (893 reviews) | Click-capture SOP documentation with AI annotation | "[Detailed Screenshots, User-Friendly, and a Huge Upgrade from Manual Documentation](https://www.g2.com/survey_responses/scribe-review-12968483)" | | 7 | [MaintainX](https://www.g2.com/products/maintainx/reviews) | 4.8/5.0 (1,527 reviews) | AI-assisted maintenance procedure and asset knowledge capture | "[Helping Transform Maintenance from Reactive to Proactive](https://www.g2.com/survey_responses/maintainx-review-12996913)" | | 8 | [Connecteam](https://www.g2.com/products/connecteam/reviews) | 4.6/5.0 (3,491 reviews) | Deskless workforce knowledge and compliance distribution | "[Connecteam Review](https://www.g2.com/survey_responses/connecteam-review-10735494)" | | 9 | [Guru](https://www.g2.com/products/guru/reviews) | 4.7/5.0 (2,259 reviews) | Verified knowledge delivery inside daily workflows | "[A fast and user-friendly knowledge platform with room to grow](https://www.g2.com/survey_responses/guru-review-11254414)" | | 10 | [ABB Electronic Work Instructions](https://www.g2.com/products/abb-electronic-work-instructions/reviews) | 4.4/5.0 (51 reviews) | Paperless shopfloor SOPs with 3D work instructions | "[ABB electronics instructions eliminated paperwork and made tasks easier](https://www.g2.com/survey_responses/abb-electronic-work-instructions-review-12239242)" | ## G2 Grid® for Knowledge Management Software ![G2 Grid® for Knowledge Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/knowledge-management/grids.png?focus%5B%5D=3437&focus%5B%5D=82623&focus%5B%5D=25675&focus%5B%5D=20433&focus%5B%5D=162357&focus%5B%5D=25671&focus%5B%5D=280&focus%5B%5D=112031) Highlighted products: Slack, Notion, ClickUp, Connecteam, Scribe, NinjaOne, Confluence, and MaintainX. Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-management/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=clickup&focus%5B%5D=connecteam&focus%5B%5D=scribe&focus%5B%5D=ninjaone&focus%5B%5D=confluence&focus%5B%5D=maintainx&segment=small-business) ## How Many Knowledge Management Software Products Does G2 Track? **Total Products under this Category:** 457 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Bettermode (+0.8%) - Among all products in this category, Bettermode recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank Knowledge Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 110,700+ Authentic Reviews - 457+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Conveyor Conveyor is the market-leading AI security review automation platform that helps infosec & presales teams automate the entire security review -- from security questionnaire completion and sharing security documentation like a SOC 2 in one-click. With AI so accurate, you can even pass most of your security review workflows to our new AI Agent for Customer Trust. Why teams love Conveyor: 1. The only trust center to offer an upload questionnaire for instant answers experience along with all the bells & whistles to share security documentation at scale 2. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1043&secure%5Bchosen_at%5D=2026-07-14T02%3A16%3A44Z&secure%5Bdisplayable_resource_id%5D=2445&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=75579&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=75579&secure%5Bresource_id%5D=1043&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fknowledge-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=6c15ef1a0bfd33886984f88128553458d8014c30d20209a2c9746b25891609a9&secure%5Burl%5D=https%3A%2F%2Fwww.conveyor.com&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated Knowledge Management Software Products in 2026? ### 1. [Slack](https://www.g2.com/products/slack/reviews) Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens. **Average Rating:** 4.5/5.0 **Total Reviews:** 37,449 **How Do G2 Users Rate Slack?** - **Q & A:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Slack?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Project Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 41% Small-Business, 41% Mid-Market #### What Are Slack's Pros and Cons? **Pros:** - Ease of Use (3483 reviews) - Team Collaboration (3150 reviews) - Communication (2876 reviews) - Integrations (2145 reviews) - Features (1937 reviews) **Cons:** - Notification Issues (1137 reviews) - Missing Features (941 reviews) - Limited Features (757 reviews) - Overwhelming Experience (728 reviews) - Channel Management (665 reviews) ### What Do G2 Reviewers Say About Slack? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Slack, highlighting its intuitive design and seamless integration across devices. - Users appreciate the **team collaboration features** of Slack, enabling organized communication and efficient project management. - Users value the **effective communication** Slack enables, facilitating quick responses and smooth collaboration across teams. - Users love the **seamless integrations** of Slack, enhancing collaboration and automation within their teams efficiently. - Users appreciate the **organizational features** of Slack, streamlining team communication and enhancing collaboration across multiple tools. **Cons:** - Users face **notification issues** in Slack, resulting in distractions and overwhelming message volumes that hinder productivity. - Users find that **important messages get buried** in active channels, making it hard to track updates effectively. - Users find Slack's **limited features** hinder customization and interactivity, leading to chaos and distraction in communication. - Users find the **overwhelming experience** on Slack due to constant alerts and message overload challenging and stressful. - Users find the **channel management overwhelming** , with issues like limited message history and difficulty in searching communications. #### What Are Recent G2 Reviews of Slack? **"[Versatile Communication Tool with Key Improvements Needed](https://www.g2.com/survey_responses/slack-review-12760915)"** **Rating:** 4.5/5.0 stars *— javed k.* [Read full review](https://www.g2.com/survey_responses/slack-review-12760915) --- **"[Boosts Team Efficiency with Intuitive Features](https://www.g2.com/survey_responses/slack-review-6903040)"** **Rating:** 5.0/5.0 stars *— Che H.* [Read full review](https://www.g2.com/survey_responses/slack-review-6903040) --- #### What Are G2 Users Discussing About Slack? - [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) - 20 comments, 4 upvotes - [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) - 22 comments, 7 upvotes - [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) - 20 comments, 23 upvotes - [What is unique about slack?](https://www.g2.com/discussions/what-is-unique-about-slack) - 11 comments, 4 upvotes - [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) - 29 comments, 1 upvote ### 2. [Notion](https://www.g2.com/products/notion/reviews) Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work. **Average Rating:** 4.6/5.0 **Total Reviews:** 11,094 **How Do G2 Users Rate Notion?** - **Q & A:** 8.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Notion?** - **Seller:** [Notion](https://www.g2.com/sellers/notion-7effc4fe-47b3-4888-8ef0-ce4addda94db) - **Company Website:** https://www.notion.com/ - **Year Founded:** 2016 - **HQ Location:** San Francisco, California - **Twitter:** @NotionHQ (518,653 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/notionhq/ (5,802 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Student - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small-Business, 25% Mid-Market #### What Are Notion's Pros and Cons? **Pros:** - Ease of Use (4751 reviews) - Features (2739 reviews) - AI Features (2436 reviews) - Useful (2353 reviews) - Organization (2247 reviews) **Cons:** - Learning Curve (1895 reviews) - Limited Features (1027 reviews) - Learning Difficulty (941 reviews) - Missing Features (934 reviews) - Usage Limitations (851 reviews) ### What Do G2 Reviewers Say About Notion? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Notion, finding it intuitive and flexible for collaboration and organization. - Users appreciate **Notion's versatile organization features** , enabling seamless project management, documentation, and enhanced writing support. - Users appreciate the **AI integration** in Notion, enhancing productivity and simplifying tasks like lesson planning and summarizing. - Users value the **intuitive and versatile design** of Notion, enhancing organization and productivity in their business workflows. - Users praise the **organization features** of Notion, which significantly enhance workflow and productivity across various projects. **Cons:** - Users find the **learning curve steep** in Notion, with editing and navigation proving to be frustrating challenges. - Users find Notion's **limited features** lacking, wishing for more options and integrations for enhanced creativity. - Users find the **learning difficulty** in Notion challenging, especially with navigation and formatting features. - Users find **missing features** in Notion frustrating, as several enhancements could significantly improve the overall experience. - Users experience **usage limitations** in Notion, finding it challenging to manage large projects and execute basic tasks. #### What Are Recent G2 Reviews of Notion? **"[Notion Centralized Our Intranet and SOPs in One Flexible Workspace](https://www.g2.com/survey_responses/notion-review-13087307)"** **Rating:** 4.5/5.0 stars *— Caleb A.* [Read full review](https://www.g2.com/survey_responses/notion-review-13087307) --- **"[Notion as a Connected Workspace: Flexible, Reliable, and Seamless for Teams](https://www.g2.com/survey_responses/notion-review-13092526)"** **Rating:** 4.0/5.0 stars *— Adnan T.* [Read full review](https://www.g2.com/survey_responses/notion-review-13092526) --- ### 3. [ClickUp](https://www.g2.com/products/clickup/reviews) ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. **Average Rating:** 4.6/5.0 **Total Reviews:** 12,516 **How Do G2 Users Rate ClickUp?** - **Q & A:** 8.5/10 (Category avg: 8.6/10) **Who Is the Company Behind ClickUp?** - **Seller:** [ClickUp](https://www.g2.com/sellers/clickup) - **Company Website:** https://ClickUp.com - **Year Founded:** 2017 - **HQ Location:** San Diego, California - **Twitter:** @clickup (69,539 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12949663/ (1,526 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Project Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 77% Small-Business, 19% Mid-Market #### What Are ClickUp's Pros and Cons? **Pros:** - Ease of Use (4220 reviews) - Task Management (3219 reviews) - Features (3119 reviews) - Project Management (2788 reviews) - Organization (2589 reviews) **Cons:** - Missing Features (2039 reviews) - Learning Curve (1751 reviews) - Limited Features (1334 reviews) - Not Intuitive (1181 reviews) - Slow Loading (1156 reviews) ### What Do G2 Reviewers Say About ClickUp? *AI-generated summary from verified user reviews* **Pros:** - Users find ClickUp's **ease of use** crucial for effective collaboration, organization, and streamlined project management. - Users value the **robust task management** of ClickUp, enhancing organization, productivity, and team collaboration effectively. - Users value the **robust and extensive features** of ClickUp, enhancing productivity and tailoring workflows to their needs. - Users value the **flexibility and integration** of ClickUp for seamless project management and team collaboration. - Users appreciate ClickUp for its **effective organization** , streamlining collaboration and task management on a single platform. **Cons:** - Users find that **many features are locked behind a paywall** , limiting accessibility and complicating their workflow. - Users note a **steep learning curve** for beginners, making initial adjustments to the system challenging. - Users find ClickUp has **limited features** , lacking integrations and flexibility in plans for individual users. - Users find ClickUp **not intuitive** , often struggling to navigate features and manage their workspace efficiently. - Users often experience **slow loading** times in ClickUp, which can hinder their overall productivity and workflow. #### What Are Recent G2 Reviews of ClickUp? **"[Always improving](https://www.g2.com/survey_responses/clickup-review-4845696)"** **Rating:** 5.0/5.0 stars *— David S.* [Read full review](https://www.g2.com/survey_responses/clickup-review-4845696) --- **"[Complete, scalable tool with great features even in the basic plans](https://www.g2.com/survey_responses/clickup-review-13096273)"** **Rating:** 4.5/5.0 stars *— Dan a.* [Read full review](https://www.g2.com/survey_responses/clickup-review-13096273) --- #### What Are G2 Users Discussing About ClickUp? - [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes - [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes - [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes - [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes - [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes ### 4. [Connecteam](https://www.g2.com/products/connecteam/reviews) Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). **Average Rating:** 4.6/5.0 **Total Reviews:** 3,491 **How Do G2 Users Rate Connecteam?** - **Q & A:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Connecteam?** - **Seller:** [Connecteam](https://www.g2.com/sellers/connecteam) - **Year Founded:** 2015 - **HQ Location:** New York, NY - **Twitter:** @ConnecteamApp (1,235 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10591384/ (523 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Construction, Retail - **Company Size:** 83% Small-Business, 14% Mid-Market #### What Are Connecteam's Pros and Cons? **Pros:** - Ease of Use (1623 reviews) - Features (950 reviews) - Scheduling (870 reviews) - Team Collaboration (726 reviews) - User-Friendly (702 reviews) **Cons:** - Missing Features (442 reviews) - Limited Features (424 reviews) - Scheduling Issues (300 reviews) - Improvement Needed (280 reviews) - Learning Curve (280 reviews) ### What Do G2 Reviewers Say About Connecteam? *AI-generated summary from verified user reviews* **Pros:** - Users find Connecteam to be incredibly **easy to use** , making onboarding and daily operations smooth and efficient. - Users appreciate the **intuitive interface** of Connecteam, making task management and communication seamless and efficient. - Users appreciate the **ease of scheduling** with Connecteam, enhancing team communication and minimizing missed clock-ins. - Users appreciate the **seamless team collaboration** offered by Connecteam, enhancing communication and task management effortlessly. - Users find Connecteam to be a **user-friendly platform** that simplifies staff management and communication effectively. **Cons:** - Users find the **missing features** on the mobile app limiting, wishing for more customizable options and convenience. - Users express disappointment over **limited features** in the Connecteam app compared to the desktop version. - Users find **scheduling issues** with Connecteam, particularly for complex needs and multiple department approvals, quite frustrating. - Users note that **improvement is needed** in the time clock functionality and the clarity of the display. - Users find the **learning curve challenging** , especially with features that are easier to access on desktop than mobile. #### What Are Recent G2 Reviews of Connecteam? **"[A Game-Changer for Small Businesses: Free, Easy Scheduling and Job Pay Tracking](https://www.g2.com/survey_responses/connecteam-review-12874312)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/connecteam-review-12874312) --- **"[Connecteam Review](https://www.g2.com/survey_responses/connecteam-review-10735494)"** **Rating:** 5.0/5.0 stars *— Kurt B.* [Read full review](https://www.g2.com/survey_responses/connecteam-review-10735494) --- #### What Are G2 Users Discussing About Connecteam? - [Is Connecteam secure?](https://www.g2.com/discussions/is-connecteam-secure) - 2 comments - [How do you use Connecteam?](https://www.g2.com/discussions/how-do-you-use-connecteam) - 2 comments - [Is Connecteam really free?](https://www.g2.com/discussions/is-connecteam-really-free) - [Is Connecteam a good app?](https://www.g2.com/discussions/is-connecteam-a-good-app) - 2 comments ### 5. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,350 **Who Is the Company Behind NinjaOne?** - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** https://www.ninjaone.com/ - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne (3,607 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,376 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 48% Mid-Market, 44% Small-Business #### What Are NinjaOne's Pros and Cons? **Pros:** - Ease of Use (1373 reviews) - Remote Access (867 reviews) - Features (852 reviews) - Automation (820 reviews) - Customer Support (733 reviews) **Cons:** - Missing Features (715 reviews) - Limited Features (396 reviews) - Improvement Needed (372 reviews) - Needs Improvement (362 reviews) - Feature Issues (306 reviews) ### What Do G2 Reviewers Say About NinjaOne? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in managing assets and running tools seamlessly with NinjaOne. - Users find the **remote access features** of NinjaOne extremely useful for managing and monitoring devices effectively. - Users appreciate the **automated updates and alerts** from NinjaOne, significantly simplifying device management for IT teams. - Users appreciate the **automation features** of NinjaOne, making remote management and device settings incredibly efficient. - Users appreciate the **excellent customer support** from NinjaOne, finding knowledgeable staff and guidance readily available. **Cons:** - Users find NinjaOne's **missing features** limit its functionality, particularly in the mobile app and policy application. - Users note the **limited features** of NinjaOne, expressing a desire for more basic options and improved functionalities. - Users feel that NinjaOne needs **improvement in search functionality** and faster delivery of requested features. - Users feel the **search function needs improvement** and request a better ticketing dashboard for efficiency metrics. - Users report **feature issues** with function settings and role management, impacting overall usability and control. #### What Are Recent G2 Reviews of NinjaOne? **"[NinjaOne Streamlines Endpoint Management and Remote Troubleshooting](https://www.g2.com/survey_responses/ninjaone-review-12791930)"** **Rating:** 4.0/5.0 stars *— Richard T.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12791930) --- **"[Super Easy and Effective - Loved my Experience!](https://www.g2.com/survey_responses/ninjaone-review-9229992)"** **Rating:** 5.0/5.0 stars *— Kyle P.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-9229992) --- #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments - [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments - [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment ### 6. [Scribe](https://www.g2.com/products/scribe/reviews) Every organization runs on workflows. But in the past, the only way to understand how work got done was to interview people or manually document each process. Doing that at scale was impossible, leaving institutional knowledge trapped in people's heads. Scribe's Workflow AI platform makes that possible. As people do their jobs, Scribe automatically captures every workflow and builds a living record of how your organization actually works. Scribe Optimize analyzes these workflows and helps leaders identify inefficiencies, the right AI investments, and a faster path to transformation. Scribe Capture instantly documents any workflow as a step-by-step guide, so your teams and AI agents always do it right. Loved by 90,000 enterprise customers, including Okta, Datadog, and New York Life, Scribe is trusted by 94% of the Fortune 500: ✅ 35 hours saved per person per month ✅ 98% of customers report fewer errors ✅ 71% better agent performance SOC 2 Type II, HIPAA, FERPA, and GDPR compliant. Learn more at scribe.com **Average Rating:** 4.8/5.0 **Total Reviews:** 893 **How Do G2 Users Rate Scribe?** - **Q & A:** 7.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Scribe?** - **Seller:** [Scribe](https://www.g2.com/sellers/scribe-d2b56002-72d7-4b19-8ae1-eaba5e791638) - **Company Website:** https://scribe.com - **Year Founded:** 2019 - **HQ Location:** San Francisco, US - **Twitter:** @ScribeHow (7,248 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scribehow/ (336 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Operations Manager, Project Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Small-Business, 37% Mid-Market #### What Are Scribe's Pros and Cons? **Pros:** - Ease of Use (358 reviews) - Time-saving (179 reviews) - Easy Editing (175 reviews) - Time-Saving (158 reviews) - Easy Creation (156 reviews) **Cons:** - Editing Difficulties (69 reviews) - Screenshot Issues (43 reviews) - Limited Features (38 reviews) - Difficulty (27 reviews) - Limited Customization (27 reviews) ### What Do G2 Reviewers Say About Scribe? *AI-generated summary from verified user reviews* **Pros:** - Users commend Scribe's **ease of use** , which streamlines guide creation and enhances workflow efficiency. - Users love the **time-saving capabilities** of Scribe, streamlining onboarding and support with quick, effective guides. - Users love the **easy editing** capability of Scribe, enabling quick adjustments and comprehensive instructional drafts effortlessly. - Users love how Scribe provides **time-saving capabilities** , streamlining processes and enhancing efficiency in creating guides. - Users love the **easy creation** process with Scribe, enabling effortless development of training materials and demos. **Cons:** - Users find **editing difficulties** with Scribe, as modifying content can be frustrating and requires additional effort. - Users find **screenshot issues** with Scribe limit its functionality, requiring edits and lacking certain interactive features. - Users find Scribe's **limited features** restrictive, lacking flexibility in editing and access controls without paid accounts. - Users find Scribe's **non-intuitive interface** challenging and desire improved user guidance and interactive capture features. - Users express a need for **limited customization options** in Scribe, affecting their overall flexibility and preferences. #### What Are Recent G2 Reviews of Scribe? **"[Detailed Screenshots, User-Friendly, and a Huge Upgrade from Manual Documentation](https://www.g2.com/survey_responses/scribe-review-12968483)"** **Rating:** 5.0/5.0 stars *— Angie F.* [Read full review](https://www.g2.com/survey_responses/scribe-review-12968483) --- **"[Effortless Walkthroughs and Smarter Onboarding with AI-Powered Guides](https://www.g2.com/survey_responses/scribe-review-12925105)"** **Rating:** 5.0/5.0 stars *— Hannah D.* [Read full review](https://www.g2.com/survey_responses/scribe-review-12925105) --- ### 7. [Confluence](https://www.g2.com/products/confluence/reviews) Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,245 **How Do G2 Users Rate Confluence?** - **Q & A:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Confluence?** - **Seller:** [Atlassian](https://www.g2.com/sellers/atlassian) - **Company Website:** https://www.atlassian.com/ - **Year Founded:** 2002 - **HQ Location:** Sydney and San Francisco - **Twitter:** @Atlassian (106,496 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/atlassian (21,081 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Product Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Mid-Market, 34% Enterprise #### What Are Confluence's Pros and Cons? **Pros:** - Ease of Use (299 reviews) - Team Collaboration (212 reviews) - Organization (159 reviews) - Integrations (155 reviews) - Collaboration Efficiency (146 reviews) **Cons:** - Not Intuitive (84 reviews) - Slow Performance (83 reviews) - Page Management (71 reviews) - Learning Curve (64 reviews) - Complexity (59 reviews) ### What Do G2 Reviewers Say About Confluence? *AI-generated summary from verified user reviews* **Pros:** - Users praise Confluence for its **ease of use** , simplifying document management and enhancing productivity through centralized access. - Users value Confluence for its **exceptional team collaboration** features, enhancing productivity and streamlining communication effectively. - Users love the **clean and user-friendly organization** of Confluence, enhancing collaboration and document management effortlessly. - Users appreciate the **seamless integrations** in Confluence, which enhance collaboration and simplify project management effectively. - Users value the **collaboration efficiency** in Confluence, facilitating seamless interaction and document sharing across teams. **Cons:** - Users find the **navigation and search functionality not intuitive** , leading to frustration when managing large content collections. - Users often experience **slow performance** with Confluence, particularly when dealing with large content and complex navigation. - Users experience **page management challenges** , such as slow loading times and difficulty maintaining organized content. - Users often face a **steep learning curve** with Confluence's advanced features and query language, which can hinder productivity. - Users find **Confluence complex** due to its challenging permission sharing and document management features that confuse new users. #### What Are Recent G2 Reviews of Confluence? **"[Centralized Documentation & Seamless Jira Integration with Real-Time Collaboration](https://www.g2.com/survey_responses/confluence-review-13035239)"** **Rating:** 4.0/5.0 stars *— Karthick P.* [Read full review](https://www.g2.com/survey_responses/confluence-review-13035239) --- **"[The Ultimate Source of Truth for Engineering and Product Teams](https://www.g2.com/survey_responses/confluence-review-12546661)"** **Rating:** 4.5/5.0 stars *— Bibhuti Bhusan S.* [Read full review](https://www.g2.com/survey_responses/confluence-review-12546661) --- #### What Are G2 Users Discussing About Confluence? - [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) - 3 comments, 1 upvote - [How is Confluence being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-confluence-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) - 3 comments, 1 upvote - [How is confluence different from Jira?](https://www.g2.com/discussions/how-is-confluence-different-from-jira) - 2 comments, 1 upvote - [What are the benefits of confluence?](https://www.g2.com/discussions/what-are-the-benefits-of-confluence) - 2 comments ### 8. [MaintainX](https://www.g2.com/products/maintainx/reviews) MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,527 **How Do G2 Users Rate MaintainX?** - **Q & A:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind MaintainX?** - **Seller:** [MaintainX](https://www.g2.com/sellers/maintainx) - **Company Website:** https://www.getmaintainx.com - **Year Founded:** 2018 - **HQ Location:** San Francisco, California - **Twitter:** @maintainx (891 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18762446/ (889 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Maintenance Manager, Facilities Manager - **Top Industries:** Manufacturing, Facilities Services - **Company Size:** 50% Mid-Market, 41% Small-Business #### What Are MaintainX's Pros and Cons? **Pros:** - Ease of Use (574 reviews) - Customer Support (266 reviews) - Work Orders (236 reviews) - Features (216 reviews) - Efficiency Improvement (208 reviews) **Cons:** - Missing Features (117 reviews) - Work Order Issues (84 reviews) - Limited Customization (68 reviews) - Limited Features (67 reviews) - Work Order Management (59 reviews) ### What Do G2 Reviewers Say About MaintainX? *AI-generated summary from verified user reviews* **Pros:** - Users find MaintainX to be **extremely user-friendly** , appreciating its intuitive design and exceptional support from the team. - Users praise the **top-notch customer support** from MaintainX, ensuring satisfaction and ease during implementation and usage. - Users love the **efficient management of work orders** in MaintainX, streamlining communication and operations for teams. - Users praise the **user-friendly interface** of MaintainX, enabling seamless access and real-time tracking across all devices. - Users value the **efficiency improvement** of MaintainX, greatly enhancing productivity and streamlining communication within teams. **Cons:** - Users find the **missing features** in MaintainX frustrating, as they limit functionality for inventory and job management. - Users face challenges with **work order issues** , particularly in integration and information retrieval from created orders. - Users find **limited customization** options in MaintainX, wishing for more flexibility in tailoring workflows and procedures. - Users note that **limited features** hinder functionality, making it challenging for specific inventory and job management tasks. - Users note that **work order visibility issues** and limitations in features hinder workflow efficiency in MaintainX. #### What Are Recent G2 Reviews of MaintainX? **"[Helping Transform Maintenance from Reactive to Proactive](https://www.g2.com/survey_responses/maintainx-review-12996913)"** **Rating:** 5.0/5.0 stars *— Jason J.* [Read full review](https://www.g2.com/survey_responses/maintainx-review-12996913) --- **"[User-Friendly, Fast CMMS with Excellent Implementation Support](https://www.g2.com/survey_responses/maintainx-review-12926021)"** **Rating:** 4.0/5.0 stars *— Chris S.* [Read full review](https://www.g2.com/survey_responses/maintainx-review-12926021) --- #### What Are G2 Users Discussing About MaintainX? - [What is MaintainX used for?](https://www.g2.com/discussions/what-is-maintainx-used-for) ### 9. [MeetingPulse](https://www.g2.com/products/meetingpulse/reviews) MeetingPulse is an interactive platform designed to enhance audience engagement during meetings, events, and presentations. It offers a suite of tools including live polling, Q&A sessions, surveys, voting, quizzes, and feedback collection, enabling real-time interaction between presenters and their audiences. MeetingPulse was founded by a team of experts in feedback and interaction, and we’re trusted by many leading global enterprises to register, survey, brainstorm, collect secure votes, gather leads at trade shows, and to make meetings of all sizes productive and substantive for the organization. HOW IT WORKS: MeetingPulse is a platform with over 20 modules designed for engagement. Our core capabilities are around audience response, interaction, feedback and data collection. The modules can work together as a full conference app – no downloads necessary – or individually to meet specific needs of organizers, presenters and leadership. The platform is ideal for SKOs, trade shows, offsites, association membership meetings, town halls, investor events, and more. MeetingsPulse works with some of the world's biggest companies like Google, The World Bank, Bloomberg, Microsoft, Humana and the U.S. Air Force. It's fast, easy to use and no downloads required: opens instantly on any mobile or desktop device in the browser. MeetingPulse also integrates with Cvent and conferencing tools like Zoom, Teams, Vimeo, Webex, and Zapier. A full API, solutions for SAML and SSO, plus the ability to iFrame embed and accept participant uploads make MeetingPulse a value-driven solutions for organizations of all kinds. **Average Rating:** 4.3/5.0 **Total Reviews:** 102 **Who Is the Company Behind MeetingPulse?** - **Seller:** [PG Forsta](https://www.g2.com/sellers/pg-forsta) - **HQ Location:** Salt Lake City, Utah - **LinkedIn® Page:** https://www.linkedin.com/company/weareinmoment/ (411 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Education Management - **Company Size:** 52% Small-Business, 29% Mid-Market #### What Are MeetingPulse's Pros and Cons? **Pros:** - Automation (1 reviews) - Engagement (1 reviews) - Feedback Management (1 reviews) - User Interface (1 reviews) ### What Do G2 Reviewers Say About MeetingPulse? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **instant browser access** of MeetingPulse, enabling quick engagement without the need for downloads. - Users appreciate the **instant engagement** capabilities of MeetingPulse, enhancing interactions during webinars and meetings effortlessly. - Users love the **instant browser access** of MeetingPulse, enhancing engagement during polls and feedback sessions seamlessly. - Users love the **instant browser functionality** of MeetingPulse, enhancing engagement without the need for downloads or training. #### What Are Recent G2 Reviews of MeetingPulse? **"[Perfect for all kinds of events!](https://www.g2.com/survey_responses/meetingpulse-review-11386054)"** **Rating:** 5.0/5.0 stars *— Jessica M.* [Read full review](https://www.g2.com/survey_responses/meetingpulse-review-11386054) --- **"[Solid Tool](https://www.g2.com/survey_responses/meetingpulse-review-11356071)"** **Rating:** 5.0/5.0 stars *— Scott H.* [Read full review](https://www.g2.com/survey_responses/meetingpulse-review-11356071) --- #### What Are G2 Users Discussing About MeetingPulse? - [What advice would you give to others considering MeetingPulse for audience engagement in virtual meetings?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-meetingpulse-for-audience-engagement-in-virtual-meetings) - [What is MeetingPulse used for?](https://www.g2.com/discussions/what-is-meetingpulse-used-for) ### 10. [Trainual](https://www.g2.com/products/trainual/reviews) Trainual is the training, learning, and knowledge management platform that connects your entire company to how work actually gets done. Every role. Every process. Every policy. All in one place — searchable, assignable, and built to keep every team member aligned and accountable from day one to one thousand. As companies grow more complex, consistency becomes harder to maintain. The way things get done varies by manager, standards slip across locations, and getting new teammates up to speed takes longer than it should. Trainual fixes that by giving your company one central system — where everything your team needs to know is documented, organized by role, and delivered to the right person at the right time. Trainual is the go-to platform for teams across various industries including business services, real estate, construction, healthcare, technology, marketing, legal and cleaning. Build role-based training paths that get every new teammate up to speed the same way, every time. Standardize how work gets done across departments, locations, and roles — then track it to make sure it's actually happening. And when something changes, update it once and it's live everywhere. The built-in AI assistant knows everything your company knows — so instead of pinging a manager or digging through a shared drive, your team gets instant, accurate answers the moment they need them. Think of it as your smartest teammate, always on, always right. Assign responsibilities. Track progress. Automate accountability. No micromanaging required. The result? Faster ramp times. Consistent execution. Higher-performing people. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,030 **How Do G2 Users Rate Trainual?** - **Q & A:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Trainual?** - **Seller:** [Trainual](https://www.g2.com/sellers/trainual) - **Company Website:** https://www.trainual.com - **Year Founded:** 2018 - **HQ Location:** Scottsdale, AZ - **Twitter:** @trainual (1,269 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18250517/ (139 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Operations Manager, Director of Operations - **Top Industries:** Construction, Marketing and Advertising - **Company Size:** 63% Small-Business, 34% Mid-Market #### What Are Trainual's Pros and Cons? **Pros:** - Ease of Use (166 reviews) - Simple (84 reviews) - Training (81 reviews) - Features (67 reviews) - Intuitive (63 reviews) **Cons:** - Limited Features (41 reviews) - Missing Features (41 reviews) - Limited Customization (35 reviews) - Organizational Difficulties (25 reviews) - Poor Navigation (24 reviews) ### What Do G2 Reviewers Say About Trainual? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Trainual, enhancing team collaboration and streamlining training processes effectively. - Users appreciate that Trainual provides a **simple and intuitive LMS** for effective training and process management. - Users find Trainual's **clarity and accessibility** in training to be invaluable for onboarding and team alignment. - Users appreciate the **intuitive features** of Trainual, enhancing training with AI, multimedia integration, and user-friendly templates. - Users find Trainual's **intuitive design** enhances organization and simplifies documentation, making training and updates effortless. **Cons:** - Users desire more **flexible features** for customization and improved usability, as current options feel limiting. - Users feel the **missing features** limit functionality, hoping for more options and inclusions in the baseline product. - Users feel limited by the **lack of customization** , impacting their ability to create and format training materials effectively. - Users experience **organizational difficulties** with Trainual, citing confusion caused by disorganized templates and complex import features. - Users face **poor navigation** due to confusing organization and slow loading times, making content access challenging. #### What Are Recent G2 Reviews of Trainual? **"[The training solution I've been needing!](https://www.g2.com/survey_responses/trainual-review-10472265)"** **Rating:** 5.0/5.0 stars *— Vanessa G.* [Read full review](https://www.g2.com/survey_responses/trainual-review-10472265) --- **"[Fast, Reliable, and Intuitive—Trainual Templates and AI Search Make Policy Building Easy](https://www.g2.com/survey_responses/trainual-review-13085885)"** **Rating:** 4.0/5.0 stars *— Jenny S.* [Read full review](https://www.g2.com/survey_responses/trainual-review-13085885) --- #### What Are G2 Users Discussing About Trainual? - [What is Trainual used for?](https://www.g2.com/discussions/what-is-trainual-used-for) ### 11. [IT Glue](https://www.g2.com/products/it-glue/reviews) IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins **Average Rating:** 4.6/5.0 **Total Reviews:** 706 **How Do G2 Users Rate IT Glue?** - **Q & A:** 7.8/10 (Category avg: 8.6/10) **Who Is the Company Behind IT Glue?** - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** https://www.kaseya.com/ - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp (17,411 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 70% Small-Business, 26% Mid-Market #### What Are IT Glue's Pros and Cons? **Pros:** - Ease of Use (98 reviews) - Document Management (63 reviews) - Integrations (57 reviews) - Organization (43 reviews) - Easy Integrations (41 reviews) **Cons:** - Slow Performance (22 reviews) - Missing Features (20 reviews) - Search Functionality (18 reviews) - Learning Curve (17 reviews) - Search Limitations (14 reviews) ### What Do G2 Reviewers Say About IT Glue? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of IT Glue, appreciating the intuitive interface and quick information access. - Users value the **extreme flexibility** of IT Glue for managing passwords and documentation seamlessly. - Users value the **seamless integrations** of IT Glue, enhancing efficiency and reducing the need to switch between platforms. - Users value the **efficient organization** of IT Glue, enhancing collaboration and access to critical documentation and assets. - Users value the **easy integrations** of IT Glue, which streamline accessing essential documentation without switching screens. **Cons:** - Users often experience **slow performance** , especially when loading large client data sets, impacting overall efficiency. - Users feel that there are **missing features** in IT Glue, such as more sections and improved mobile usability. - Users find the **search functionality lacking** , noting its limited capabilities and need for improvement in accuracy and speed. - Users find the **learning curve steep** , facing complexities and needing practice for effective usage of IT Glue. - Users note **search limitations** in IT Glue, citing inconsistent results and slow performance affecting their overall experience. #### What Are Recent G2 Reviews of IT Glue? **"[IT Glue Keeps Team Knowledge Organized and Easy to Find](https://www.g2.com/survey_responses/it-glue-review-12875692)"** **Rating:** 4.5/5.0 stars *— Darren .* [Read full review](https://www.g2.com/survey_responses/it-glue-review-12875692) --- **"[Centralized Documentation That Streamlines Support and Collaboration](https://www.g2.com/survey_responses/it-glue-review-12813006)"** **Rating:** 4.5/5.0 stars *— D S.* [Read full review](https://www.g2.com/survey_responses/it-glue-review-12813006) --- #### What Are G2 Users Discussing About IT Glue? - [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) - 2 comments - [What's new with IT Glue?](https://www.g2.com/discussions/what-s-new-with-it-glue) - [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) - 1 comment - [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) - 1 comment - [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) - 1 comment ### 12. [Helpjuice](https://www.g2.com/products/helpjuice/reviews) Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture, create, and share critical information effortlessly, making it the ideal knowledge base tool for training employees, onboarding new customers, enabling self-service, and sharing knowledge within and outside your company. Our powerful platform allows users to create new content directly in our easy-to-use editor as well as upload content in multiple formats, ensuring that essential information is accessible anytime and anywhere. Helpjuice's powerful, Google-like search functionality makes it easy for users to find the right information they need quickly and efficiently. Trusted by major organizations such as Amazon, Change.org, Wells Fargo, the World Health Organization, Shipt, TCL, and thousands of others, Helpjuice is dedicated to breaking down information silos and fostering a culture of knowledge sharing. **Average Rating:** 4.7/5.0 **Total Reviews:** 380 **How Do G2 Users Rate Helpjuice?** - **Q & A:** 8.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Helpjuice?** - **Seller:** [Helpjuice](https://www.g2.com/sellers/helpjuice) - **Year Founded:** 2011 - **HQ Location:** Miami, FL - **Twitter:** @HelpJuice (769 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1879314/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Technical Writer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Mid-Market, 39% Small-Business #### What Are Helpjuice's Pros and Cons? **Pros:** - Ease of Use (80 reviews) - Helpful (75 reviews) - Customer Support (68 reviews) - Features (59 reviews) - Customization (54 reviews) **Cons:** - Limited Customization (22 reviews) - Editing Difficulties (20 reviews) - Formatting Issues (19 reviews) - AI Limitations (14 reviews) - Learning Curve (13 reviews) ### What Do G2 Reviewers Say About Helpjuice? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Helpjuice, highlighting its straightforward UI and quick customer support responsiveness. - Users appreciate the **helpful customer support** from Helpjuice, resolving issues quickly and efficiently for all teams. - Users highly value the **amazing customer support** from Helpjuice, appreciating the quick and effective assistance provided. - Users value the **user-friendly features** of Helpjuice, including easy uploads, a convenient dashboard, and excellent support. - Users value the **customization features** of Helpjuice, enhancing their ability to tailor information for client needs. **Cons:** - Users find the **limited customization options** frustrating, as they feel it hinders their ability to adapt the tool. - Users face **editing difficulties** , including slow performance, formatting issues, and problems with auto-save and translations. - Users note that **formatting issues** hinder their experience with Helpjuice, especially regarding templates and article appearance. - Users feel the **AI limitations** hinder usability, lacking flexibility and effective search capabilities for better information retrieval. - Users find the **learning curve steep** due to unclear terminology and limited multilingual support in Helpjuice. #### What Are Recent G2 Reviews of Helpjuice? **"[Versatile, fair in price, and with clever URL matching](https://www.g2.com/survey_responses/helpjuice-review-13045550)"** **Rating:** 4.0/5.0 stars *— Florian S.* [Read full review](https://www.g2.com/survey_responses/helpjuice-review-13045550) --- **"[A knowledge base people actually use instead of asking the same questions](https://www.g2.com/survey_responses/helpjuice-review-13065437)"** **Rating:** 4.5/5.0 stars *— Phil J.* [Read full review](https://www.g2.com/survey_responses/helpjuice-review-13065437) --- #### What Are G2 Users Discussing About Helpjuice? - [What is knowledge base for?](https://www.g2.com/discussions/helpjuice-what-is-knowledge-base-for) - [What is knowledge base for?](https://www.g2.com/discussions/what-is-knowledge-base-for) - [What information is maintained in knowledge base?](https://www.g2.com/discussions/what-information-is-maintained-in-knowledge-base) - [What is a knowledge base software?](https://www.g2.com/discussions/what-is-a-knowledge-base-software) - [What is Helpjuice used for?](https://www.g2.com/discussions/what-is-helpjuice-used-for) ### 13. [Tango](https://www.g2.com/products/tango-tango/reviews) Tango is a platform for workflow documentation and digital adoption that makes knowledge sharing simple and reliable. By clicking through a process once, anyone can generate a polished, step-by-step guide in seconds, complete with screenshots and instructions. Each guide can also be turned into an interactive, on-screen walkthrough. Since its founding, Tango has powered the creation of over 3 million process guides, helping organizations reduce errors, accelerate onboarding, and standardize SOPs across teams. Today, Tango is trusted by global enterprises including Salesforce, Gusto, and Rockwell Automation. Our intuitive platform empowers IT, Operations, and Enablement teams to document workflows in seconds and ensures every teammate can follow them with in-app guidance. The outcome: processes that are consistently followed, instantly accessible, and always up to date. **Average Rating:** 4.7/5.0 **Total Reviews:** 505 **How Do G2 Users Rate Tango?** - **Q & A:** 8.5/10 (Category avg: 8.6/10) **Who Is the Company Behind Tango?** - **Seller:** [Tango](https://www.g2.com/sellers/tango-10f84662-d611-43f9-b2a7-e475aaea559c) - **Company Website:** https://www.tango.ai/ - **Year Founded:** 2020 - **HQ Location:** Los Angeles, CA - **LinkedIn® Page:** https://www.linkedin.com/company/trytango/ (70 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Consultant - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 52% Small-Business, 32% Mid-Market #### What Are Tango's Pros and Cons? **Pros:** - Ease of Use (203 reviews) - Time-saving (100 reviews) - Easy Creation (84 reviews) - Setup Ease (73 reviews) - Guides (70 reviews) **Cons:** - Limitations (34 reviews) - Limited Features (28 reviews) - Editing Difficulties (25 reviews) - Limited Customization (24 reviews) - Limited Functionality (24 reviews) ### What Do G2 Reviewers Say About Tango? *AI-generated summary from verified user reviews* **Pros:** - Users find Tango's **ease of use** remarkable, simplifying workflow documentation and sharing through a seamless browser integration. - Users appreciate the **time-saving benefits** of Tango, enabling quick and efficient sharing of workflows and tasks. - Users love the **easy creation** of tutorials and workflows, streamlining the sharing process effectively. - Users appreciate the **easy setup** of Tango, allowing quick access to rewards and intuitive use right from the start. - Users find Tango's **ease of use and integration** invaluable for creating guides quickly and effectively. **Cons:** - Users find limitations in **editing options and tracking capabilities** , hindering their overall experience with Tango. - Users note the **limited features** of Tango, hindering functionality and requiring manual cleanup for workflows. - Users face **editing difficulties** with Tango, noting issues with manual cleanup and lack of customization options. - Users find the **limited customization** options frustrating, wishing for more flexibility in formatting and branding. - Users find Tango's **limited functionality** regarding editing steps and video capture to be a barrier in effective documentation. #### What Are Recent G2 Reviews of Tango? **"[Must-Have: Simple Guides That Save Teams Time](https://www.g2.com/survey_responses/tango-review-12618681)"** **Rating:** 4.5/5.0 stars *— Daniel R.* [Read full review](https://www.g2.com/survey_responses/tango-review-12618681) --- **"[Tango Makes Process Training Effortless](https://www.g2.com/survey_responses/tango-review-12665989)"** **Rating:** 5.0/5.0 stars *— Chayse C.* [Read full review](https://www.g2.com/survey_responses/tango-review-12665989) --- ### 14. [Hudu](https://www.g2.com/products/hudu/reviews) Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you're managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size. **Average Rating:** 4.7/5.0 **Total Reviews:** 357 **How Do G2 Users Rate Hudu?** - **Q & A:** 7.5/10 (Category avg: 8.6/10) **Who Is the Company Behind Hudu?** - **Seller:** [Hudu](https://www.g2.com/sellers/hudu) - **Company Website:** https://hudu.com/ - **Year Founded:** 2018 - **HQ Location:** Fort Collins, Colorado - **Twitter:** @HuduHQ (500 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hudu-technologies/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Director - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 70% Small-Business, 12% Mid-Market #### What Are Hudu's Pros and Cons? **Pros:** - Ease of Use (207 reviews) - Features (111 reviews) - Integrations (103 reviews) - Easy Setup (95 reviews) - Simple (85 reviews) **Cons:** - Missing Features (75 reviews) - Poor Integration (43 reviews) - UX Improvement (41 reviews) - Limited Features (38 reviews) - Integration Issues (36 reviews) ### What Do G2 Reviewers Say About Hudu? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **clean and simple interface** of Hudu, making it easy to navigate and use effectively. - Users value the **intuitive interface and comprehensive features** of Hudu for managing IT data efficiently. - Users value the **easy integrations** of Hudu, which facilitate seamless migration and enhance overall operational efficiency. - Users enjoy the **extremely easy setup** of Hudu, allowing quick customization and immediate access to documentation. - Users love the **clean and simple design** of Hudu, making it easy to use and customize for their needs. **Cons:** - Users find Hudu's **missing features** frustrating, wishing for enhanced search and smoother integrations for better usability. - Users find the **poor integration** setup complicated, desiring more diverse options for better efficiency. - Users feel **UX improvements** are necessary, especially for search, navigation, and modernizing the interface. - Users express concerns about **limited features** in Hudu, particularly regarding integrations and support for VPS providers. - Users face **integration issues** with Hudu, wishing for broader support and improved connections with other tools. #### What Are Recent G2 Reviews of Hudu? **"[Self-Hosted Documentation with a Clean API and Flexible MSP Asset Modeling](https://www.g2.com/survey_responses/hudu-review-12577291)"** **Rating:** 5.0/5.0 stars *— Mark H.* [Read full review](https://www.g2.com/survey_responses/hudu-review-12577291) --- **"[Secure Self-Hosting, Great UI, and Seamless HaloPSA Integration](https://www.g2.com/survey_responses/hudu-review-12997857)"** **Rating:** 5.0/5.0 stars *— Anthony R.* [Read full review](https://www.g2.com/survey_responses/hudu-review-12997857) --- #### What Are G2 Users Discussing About Hudu? - [What is Hudu used for?](https://www.g2.com/discussions/what-is-hudu-used-for) - 1 comment ### 15. [GitBook](https://www.g2.com/products/gitbook/reviews) GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students. **Average Rating:** 4.8/5.0 **Total Reviews:** 189 **How Do G2 Users Rate GitBook?** - **Q & A:** 8.4/10 (Category avg: 8.6/10) **Who Is the Company Behind GitBook?** - **Seller:** [GitBook](https://www.g2.com/sellers/gitbook) - **Year Founded:** 2014 - **HQ Location:** Covina, US - **Twitter:** @GitBookIO (7,713 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gitbook (44 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 81% Small-Business, 14% Mid-Market #### What Are GitBook's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Intuitive (9 reviews) - Features (6 reviews) - Helpful (6 reviews) - Organization (5 reviews) **Cons:** - Software Bugs (2 reviews) - Billing Issues (1 reviews) - Complexity (1 reviews) - Difficult Automation (1 reviews) - Formatting Issues (1 reviews) ### What Do G2 Reviewers Say About GitBook? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of GitBook, highlighting its intuitive design and seamless collaboration for all team members. - Users applaud GitBook for its **intuitive interface** , making documentation creation easy and collaboration seamless. - Users appreciate the **exceptional collaboration and intuitive interface** of GitBook, enhancing their documentation experience significantly. - Users value the **responsive support** and **user-friendly interface** of GitBook, enhancing collaboration and documentation efficiency. - Users value the **clean and organized structure** of GitBook, enhancing collaboration and efficiency in managing documents. **Cons:** - Users experience **software bugs** affecting UI functionality, though support is responsive in addressing these issues. - Users note that **high pricing** can be a concern, especially for those without an open-source solution. - While GitBook is **complex at first** , many users find it to be a great product overall. - Users find GitBook's **difficult automation** frustrating, as updates to documentation need manual triggering, complicating the workflow. - Users desire more advanced **formatting options** in GitBook to enhance their overall experience and improve customization. #### What Are Recent G2 Reviews of GitBook? **"[Great tool for building and managing product documentation](https://www.g2.com/survey_responses/gitbook-review-13063249)"** **Rating:** 5.0/5.0 stars *— Kapil P.* [Read full review](https://www.g2.com/survey_responses/gitbook-review-13063249) --- **"[GitBook: Clean UI, Fast Performance, and Spot-On GitHub Integration](https://www.g2.com/survey_responses/gitbook-review-13063410)"** **Rating:** 5.0/5.0 stars *— Alice S.* [Read full review](https://www.g2.com/survey_responses/gitbook-review-13063410) --- #### What Are G2 Users Discussing About GitBook? - [Is GitBook private?](https://www.g2.com/discussions/is-gitbook-private) - [Is GitBook made by GitHub?](https://www.g2.com/discussions/is-gitbook-made-by-github) - 1 comment - [Is GitBook opensource?](https://www.g2.com/discussions/is-gitbook-opensource) - 1 comment - [What is GitBook used for?](https://www.g2.com/discussions/what-is-gitbook-used-for) ### 16. [M-Files](https://www.g2.com/products/m-files/reviews) M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365. This unified solution extends Microsoft collaboration, Copilot, and Purview capabilities to curated M-Files content, enabling stronger security, more consistent compliance, and more accurate AI outcomes grounded in trusted, contextualized information. Organizations gain a seamless, future-ready environment that maximizes ROI on their Microsoft investments while supporting smarter and more efficient work across the business. Schedule a Demo: https://bit.ly/3O1SCm0 Free Trial: https://bit.ly/4ehlAsV **Average Rating:** 4.4/5.0 **Total Reviews:** 229 **Who Is the Company Behind M-Files?** - **Seller:** [M-Files Corporation](https://www.g2.com/sellers/m-files-corporation) - **Year Founded:** 2002 - **HQ Location:** Austin, Texas - **Twitter:** @M_Files (8,609 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/118361/ (842 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Mid-Market, 41% Small-Business #### What Are M-Files's Pros and Cons? **Pros:** - Ease of Use (93 reviews) - Document Management (52 reviews) - Easy Access (45 reviews) - Data Management (39 reviews) - Organization (39 reviews) **Cons:** - Learning Curve (32 reviews) - Training Required (26 reviews) - Slow Performance (19 reviews) - Slow Loading (15 reviews) - Outdated Features (13 reviews) ### What Do G2 Reviewers Say About M-Files? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in M-Files, thanks to its organized metadata and efficient search capabilities. - Users value the **efficient metadata-based search** in M-Files, significantly improving document retrieval and organization. - Users enjoy the **easy access** to files from any device, enhancing workflow and supporting seamless document management. - Users appreciate the **easy data management** of M-Files, enhancing organization and saving valuable work time. - Users appreciate the **organized metadata** in M-Files, enabling easy access and secure file management anytime, anywhere. **Cons:** - Users find the **learning curve steep** , especially with custom workflows, requiring time and additional support for onboarding. - Users note a **steep training requirement** for M-Files, necessitating additional time and support for effective onboarding. - Users experience **slow performance** with tasks like syncing and searching, impacting their overall efficiency and productivity. - Users experience **slow loading** times, especially with large data sets and unstable internet connections, impacting overall efficiency. - Users find the **user interface outdated** , which complicates navigation and may frustrate new users when adapting. #### What Are Recent G2 Reviews of M-Files? **"[Good Metadata Driven Document Management And Requires Planning Up Front](https://www.g2.com/survey_responses/m-files-review-12806906)"** **Rating:** 4.5/5.0 stars *— Kaleem A.* [Read full review](https://www.g2.com/survey_responses/m-files-review-12806906) --- **"[Reliable Platform for Managing Documents and Content Workflows](https://www.g2.com/survey_responses/m-files-review-12787325)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/m-files-review-12787325) --- #### What Are G2 Users Discussing About M-Files? - [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) - 1 comment, 1 upvote - [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) - 1 comment, 1 upvote - [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) - 1 comment, 1 upvote - [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) - 1 comment, 1 upvote - [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) - 1 comment, 1 upvote ### 17. [Mentimeter](https://www.g2.com/products/mentimeter/reviews) Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that will impress and engage your audience. With Mentimeter you can better connect with your students, colleagues, and clients. No matter if it is a lecture, workshop or meeting, Mentimeter has been designed to suit every type of presentation. Zoom and Teams integrations make it even easier to stand out in the remote and hybrid world. 1.Build a presentation The easy-to-use online editor makes presentation building a quick and easy process. Create a full slide deck filled with questions, polls, quizzes, content slides, word clouds, and more. 2. Connect with your audience Your audience uses their smartphones to connect to the presentation where they can submit responses. The real-time visual will help spark chat, discuss, and debate no matter if the meeting takes place online or in-person. 3. Learn from the experience Once the presentation is over, download the results and use what you have learned to improve for future meetings, classes or conferences. **Average Rating:** 4.7/5.0 **Total Reviews:** 789 **How Do G2 Users Rate Mentimeter?** - **Q & A:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Mentimeter?** - **Seller:** [Mentimeter](https://www.g2.com/sellers/mentimeter) - **Year Founded:** 2014 - **HQ Location:** Stockholm - **Twitter:** @Mentimeter (10,398 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2413809/ (425 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher, Lecturer - **Top Industries:** Higher Education, Education Management - **Company Size:** 35% Small-Business, 34% Mid-Market #### What Are Mentimeter's Pros and Cons? **Pros:** - Ease of Use (297 reviews) - Engagement (277 reviews) - Interactive Engagement (225 reviews) - Fun (185 reviews) - Presentations (180 reviews) **Cons:** - Limited Customization (105 reviews) - Missing Features (97 reviews) - PowerPoint Integration (84 reviews) - PowerPoint Issues (78 reviews) - Limited Features (77 reviews) ### What Do G2 Reviewers Say About Mentimeter? *AI-generated summary from verified user reviews* **Pros:** - Users find Mentimeter to provide **ease of use** , enhancing engagement and interactivity in presentations and lectures. - Users love the **engaging interactions** facilitated by Mentimeter, enhancing participation and making presentations more dynamic. - Users find the **interactive engagement** of Mentimeter enhances participation and simplifies audience interaction during presentations. - Users enjoy the **fun and interactive experience** that Mentimeter provides, enhancing engagement during presentations. - Users praise the **easy interactions** in Mentimeter presentations, enhancing engagement and participant involvement effortlessly. **Cons:** - Users find the **limited customization** options in Mentimeter frustrating, especially for advanced features needing paid access. - Users find Mentimeter's features **lacking** , noting limitations in presentations, branding, and data export options. - Users experience **glitchy PowerPoint integration** that affects presentation quality and limits functionality with existing slides. - Users report **glitches with PowerPoint integration** , losing animations and struggling with high-resolution image creation. - Users find the **limited features** of Mentimeter restrictive, especially for creating customized and in-depth sessions. #### What Are Recent G2 Reviews of Mentimeter? **"[very useful for Interactive Presentations, Surveys and Audience Feedback](https://www.g2.com/survey_responses/mentimeter-review-12803919)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12803919) --- **"[Excellent Poll Creation Platform](https://www.g2.com/survey_responses/mentimeter-review-12970401)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12970401) --- #### What Are G2 Users Discussing About Mentimeter? - [What do you like most about Mentimeter for audience engagement, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-mentimeter-for-audience-engagement-and-what-improvements-would-you-suggest) - [Is Mentimeter a software?](https://www.g2.com/discussions/is-mentimeter-a-software) - [Why is Mentimeter good?](https://www.g2.com/discussions/why-is-mentimeter-good) - 1 comment - [What type of software is Mentimeter?](https://www.g2.com/discussions/what-type-of-software-is-mentimeter) - 2 comments - [What can Mentimeter do?](https://www.g2.com/discussions/what-can-mentimeter-do) ### 18. [Whale](https://www.g2.com/products/whale/reviews) Turn scattered knowledge into scalable systems with Whale. Whale helps fast-growing teams capture processes, train employees, and answer questions — without the chaos of scattered docs or outdated wikis. What Whale Does: - AI process capture: Turn screen recordings, videos, or existing docs into structured SOPs in minutes - Alice (AI assistant): Employees get instant answers to "how do we do X?" in any language, any channel - Training built-in: Convert SOPs into onboarding flows and quizzes so people actually learn - Mobile-first access: QR codes and mobile app mean SOPs live where the work happens Why Teams Choose Whale: - Cut onboarding time by 50% by connecting training to live processes - Reduce documentation time by 70% with AI-powered capture - Keep knowledge current — not buried in Google Docs nobody reads Who Uses Whale: Operations leaders and HR teams at scaling companies (50-500 employees) who need to onboard faster and standardize without slowing down. **Average Rating:** 4.8/5.0 **Total Reviews:** 197 **How Do G2 Users Rate Whale?** - **Q & A:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Whale?** - **Seller:** [Whale](https://www.g2.com/sellers/whale) - **Company Website:** https://usewhale.io - **Year Founded:** 2022 - **HQ Location:** Chicago, IL - **Twitter:** @whale (18,657 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/usewhale/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 58% Small-Business, 39% Mid-Market #### What Are Whale's Pros and Cons? **Pros:** - Ease of Use (32 reviews) - Simple (15 reviews) - Features (13 reviews) - Intuitive (13 reviews) - Easy Access (12 reviews) **Cons:** - Limited Customization (3 reviews) - Lack of Customization (2 reviews) - Lack of Information (2 reviews) - Limited Access (2 reviews) - Missing Features (2 reviews) ### What Do G2 Reviewers Say About Whale? *AI-generated summary from verified user reviews* **Pros:** - Users love the **clean and intuitive interface** of Whale, making navigation and organization effortless. - Users commend Whale for its **user-friendly design** that simplifies SOP documentation and accelerates team onboarding. - Users praise Whale's **user-friendly organization** , appreciating easy content consolidation and quick access to information. - Users love Whale for its **intuitive interface** , making training and organization effortless for teams. - Users enjoy the **easy access** to information in Whale, enhancing efficiency and team productivity significantly. **Cons:** - Users find the **limited customization** options frustrating, as they struggle with user access controls and permissions management. - Users desire more **customization options** for permissions in Whale to enhance control over their workflows and content access. - Users note a **lack of information** on AI tools within Whale, wishing for enhanced support in documentation processes. - Users find **limited access** challenging, especially in smaller companies needing better user control and file linking options. - Users note the **missing features** such as individual training records and challenges with file connectivity and external links. #### What Are Recent G2 Reviews of Whale? **"[Effortless SOP Management with Stellar AI Search](https://www.g2.com/survey_responses/whale-review-12692822)"** **Rating:** 5.0/5.0 stars *— Jitender T.* [Read full review](https://www.g2.com/survey_responses/whale-review-12692822) --- **"[Whale Keeps Department Training Organized with Boards, Libraries, and Playbooks](https://www.g2.com/survey_responses/whale-review-12655640)"** **Rating:** 5.0/5.0 stars *— Ketan T.* [Read full review](https://www.g2.com/survey_responses/whale-review-12655640) --- #### What Are G2 Users Discussing About Whale? - [How has Whale supported your team’s knowledge sharing, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-whale-supported-your-team-s-knowledge-sharing-and-what-features-do-you-find-most-valuable) - [What is Whale used for?](https://www.g2.com/discussions/what-is-whale-used-for) - 1 comment ### 19. [Perplexity](https://www.g2.com/products/perplexity/reviews) Perplexity is an AI-powered search engine designed to transform how users discover and interact with information. By processing user queries through advanced language models, it delivers concise, conversational answers backed by verifiable sources. Each response includes citations and links to original content, enabling users to verify information and delve deeper into topics. This approach streamlines the search experience, moving beyond traditional search engines that present numerous links for users to sift through. Key Features and Functionality: - Conversational Search Interface: Users can ask questions in natural language and receive direct, concise answers. - Real-Time Web Integration: The platform searches the web in real-time to provide up-to-date information. - Source Citations: Each response includes citations and links to original sources, ensuring transparency and credibility. - Multiple AI Model Integration: Perplexity integrates cutting-edge AI models, including OpenAI's GPT models and Anthropic's Claude, allowing users to choose the model that best fits their specific needs. - Freemium Model: Offers a free version with access to a proprietary large language model, while the paid Perplexity Pro subscription provides access to advanced models like GPT-4, Claude 3, Mistral Large, Llama 3, and an experimental Perplexity model. Primary Value and User Solutions: Perplexity addresses the inefficiencies of traditional search engines by providing direct, concise answers to user queries, eliminating the need to sift through numerous links. Its integration of multiple AI models and real-time web search capabilities ensures that users receive accurate and current information. The inclusion of source citations enhances transparency and trustworthiness, making it a valuable tool for researchers, professionals, and the general public seeking reliable information efficiently. **Average Rating:** 4.4/5.0 **Total Reviews:** 312 **Who Is the Company Behind Perplexity?** - **Seller:** [Perplexity AI](https://www.g2.com/sellers/perplexity-ai) - **Year Founded:** 2022 - **HQ Location:** San Francisco, California - **Twitter:** @perplexity_ai (494,413 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/perplexity-ai/ (1,405 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small-Business, 16% Mid-Market #### What Are Perplexity's Pros and Cons? **Pros:** - Ease of Use (154 reviews) - Useful (110 reviews) - Helpful (98 reviews) - Easy Setup (69 reviews) - Features (66 reviews) **Cons:** - Usage Limitations (63 reviews) - Improvement Needed (49 reviews) - Context Understanding (39 reviews) - AI Limitations (38 reviews) - Inaccurate Data (34 reviews) ### What Do G2 Reviewers Say About Perplexity? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Perplexity, appreciating its simple setup and intuitive interface for research. - Users appreciate the **ease of use** of Perplexity, enjoying its quick implementation and reliable, clear answers. - Users find Perplexity **incredibly helpful** for its quality content and efficient, honest answers with sources. - Users find Perplexity's **easy setup** remarkable, enabling quick and efficient access to valuable data and research. - Users value Perplexity's **multi-modal capabilities** , enjoying customizable assistants and quick, honest answers for efficient research. **Cons:** - Users find that **usage limitations** in Perplexity hinder access to full features and detailed information. - Users feel that Perplexity needs **improvement in answering complex questions** and providing detailed responses for better understanding. - Users find that Perplexity's **context understanding** is lacking, leading to oversimplified and sometimes inaccurate responses. - Users find Perplexity's **inaccurate answers and limited understanding of human behavior** diminish its effectiveness as a tool. - Users often face **inaccurate data** from Perplexity, resulting in a need for verification and correction of responses. #### What Are Recent G2 Reviews of Perplexity? **"[Clean Interface, Fast Answers, and Reliable Sources for Research](https://www.g2.com/survey_responses/perplexity-review-12993052)"** **Rating:** 4.5/5.0 stars *— Shivam J.* [Read full review](https://www.g2.com/survey_responses/perplexity-review-12993052) --- **"[Concise, Cited Answers That Make Research Faster](https://www.g2.com/survey_responses/perplexity-review-13067657)"** **Rating:** 5.0/5.0 stars *— Sukirti K.* [Read full review](https://www.g2.com/survey_responses/perplexity-review-13067657) --- ### 20. [guidde](https://www.g2.com/products/guidde/reviews) Guidde is a market-leading Generative AI platform designed to facilitate video documentation and serve as a comprehensive Digital Adoption Platform (DAP). This innovative solution enables modern organizations to capture, manage, and distribute step-by-step instructions efficiently, bridging the gap between complex software workflows and user comprehension. Guidde stands out as a premier AI-driven alternative to traditional screen recording tools and labor-intensive manual Standard Operating Procedure (SOP) documentation methods. The target audience for Guidde includes a diverse range of professionals across various sectors, including Customer Success (CS), IT Operations, and Human Resources (HR). These teams often face challenges in creating effective training materials and documentation that can keep pace with rapid technological changes. Guidde addresses these challenges by automating the documentation process, allowing organizations to scale their training efforts without the need for additional resources. This platform is particularly useful for onboarding new employees, reducing churn, and streamlining software rollouts, making it an essential tool for organizations aiming to enhance their operational efficiency. One of the key features of Guidde is its one-click AI video generation capability, which allows users to instantly convert on-screen actions into high-definition video guides. This automation significantly reduces the time required for video content creation by up to 70%, making it easier for teams to produce high-quality instructional materials. Additionally, Guidde offers global localization and translation services, generating native-sounding AI narration and synchronized subtitles in over 40 languages. This feature ensures that organizations can maintain training consistency across diverse geographical locations. Security and compliance are critical considerations for enterprises, and Guidde addresses these concerns with its "Smart Redaction" feature. This machine learning-driven capability automatically detects and blurs sensitive Personally Identifiable Information (PII) during the capture process, ensuring that organizations can create documentation without compromising data security. Furthermore, Guidde supports omnichannel distribution and integration, allowing users to embed their "Guiddes" into help centers, internal wikis, or share them via instant links, thereby enhancing accessibility and support ticket resolution. Lastly, Guidde provides insightful analytics that track user engagement and completion rates. This data enables organizations to identify areas where users may struggle, allowing for real-time optimization of documentation. By transforming knowledge management strategies into a visual, AI-first powerhouse, Guidde empowers organizations to enhance productivity and improve user experience effectively. **Average Rating:** 4.8/5.0 **Total Reviews:** 82 **Who Is the Company Behind guidde?** - **Seller:** [guidde](https://www.g2.com/sellers/guidde) - **Company Website:** https://www.guidde.com/ - **Year Founded:** 2020 - **HQ Location:** Belmont, CA - **Twitter:** @GuiddeCo (1,835 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/guidde/ (101 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 44% Small-Business, 28% Mid-Market #### What Are guidde's Pros and Cons? **Pros:** - Ease of Use (28 reviews) - Easy Creation (26 reviews) - Time-saving (23 reviews) - Customer Support (16 reviews) - AI Features (10 reviews) **Cons:** - Limited Customization (5 reviews) - Limited Language Support (2 reviews) - Organizational Issues (2 reviews) - Poor File (2 reviews) - Screenshot Issues (2 reviews) ### What Do G2 Reviewers Say About guidde? *AI-generated summary from verified user reviews* **Pros:** - Users find **Guidde's ease of use** remarkable, allowing quick creation of customized training guides and videos effortlessly. - Users highlight the **easy creation of How-To guides** , streamlining the process and enhancing productivity across teams. - Users highlight the **time-saving advantages** of Guidde, enhancing efficiency and quickly delivering results in video creation. - Users praise the **excellent customer support** , highlighting quick resolutions and outstanding assistance from CSM Hannah. - Users love the **impressive AI-powered features** of Guidde, which streamline content creation and enhance knowledge sharing. **Cons:** - Users note the **limited customization options** for editing content and visual appeal, which can be frustrating at times. - Users report **limited language support** in Guidde, resulting in time-consuming content personalization and inefficient translations. - Users find the **organizational issues** frustrating, especially with managing multiple tools instead of a single integrated solution. - Users often face **poor file management** with saving issues during collaborative editing, affecting their overall experience. - Users experience **screenshot issues** due to lag and difficulty capturing actions, impacting the smoothness of recordings. #### What Are Recent G2 Reviews of guidde? **"[Guidde Makes Engaging Documentation Fast—No Scripts, Editing, or Third Party Installs Needed](https://www.g2.com/survey_responses/guidde-review-12245277)"** **Rating:** 5.0/5.0 stars *— Andy E.* [Read full review](https://www.g2.com/survey_responses/guidde-review-12245277) --- **"[Instant, Professional Video Guides That Scale Effortlessly](https://www.g2.com/survey_responses/guidde-review-11944787)"** **Rating:** 5.0/5.0 stars *— Dennis L.* [Read full review](https://www.g2.com/survey_responses/guidde-review-11944787) --- ### 21. [Tettra](https://www.g2.com/products/tettra/reviews) Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integrates with Slack, Google Drive, Notion and more. Tettra also has a powerful context-driven search feature that lets you find any information in seconds. Many customer support and operations teams depend on Tettra for their internal documentation and answers. With Tettra, you'll get: • Q&A workflow to capture questions • Knowledge base to document answers • Knowledge management features to keep content up to date. • Integrations with chat tools to make sure your team actually uses Tettra Start your knowledge base today. Free for up to 10 users. **Average Rating:** 4.7/5.0 **Total Reviews:** 159 **How Do G2 Users Rate Tettra?** - **Q & A:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Tettra?** - **Seller:** [Tettra](https://www.g2.com/sellers/tettra) - **Year Founded:** 2015 - **HQ Location:** Somerville, MA - **Twitter:** @tettra (1,151 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10319907/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 50% Small-Business, 42% Mid-Market #### What Are Tettra's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Organization (24 reviews) - Centralization (19 reviews) - Intuitive (13 reviews) - Easy Access (11 reviews) **Cons:** - Inefficient Search Functionality (3 reviews) - Formatting Issues (2 reviews) - Limited Customization (2 reviews) - Poor Content Management (2 reviews) - Difficult Automation (1 reviews) ### What Do G2 Reviewers Say About Tettra? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Tettra, finding it intuitive and efficient for organizing and accessing information. - Users appreciate the **organization of information** in Tettra, enabling quick access to essential resources effortlessly. - Users value the **centralization of knowledge** in Tettra, enhancing team collaboration and efficiency in accessing information. - Users love Tettra's **intuitive design** , making it simple to contribute and find essential information quickly. - Users value the **easy access** to organized information, making their work faster and more efficient. **Cons:** - Users find the **inefficient search functionality** challenges their ability to quickly locate important information in Tettra. - Users find the **limited formatting options** in Tettra restrictive, wishing for more features like graphics and graphs. - Users find Tettra's **limited customization** options hinder adaptations for specific team needs, impacting their overall experience. - Users highlight the **poor content management** in Tettra, noting difficulties with organization and scaling documentation. - Users find **difficult automation** in Tettra can hinder information retrieval and organization within the team. #### What Are Recent G2 Reviews of Tettra? **"[A Top Tool for Team Knowledge Management](https://www.g2.com/survey_responses/tettra-review-12065640)"** **Rating:** 5.0/5.0 stars *— Claire C.* [Read full review](https://www.g2.com/survey_responses/tettra-review-12065640) --- **"[Intuitive Platform for Organizing Knowledge](https://www.g2.com/survey_responses/tettra-review-11919262)"** **Rating:** 5.0/5.0 stars *— Jacob E.* [Read full review](https://www.g2.com/survey_responses/tettra-review-11919262) --- #### What Are G2 Users Discussing About Tettra? - [What is your primary use case for Tettra, and how has it supported your team's knowledge management?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-tettra-and-how-has-it-supported-your-team-s-knowledge-management) - [What does Tettra do?](https://www.g2.com/discussions/what-does-tettra-do) - 1 comment - [What is Tettra Wiki?](https://www.g2.com/discussions/what-is-tettra-wiki) - 1 comment - [How much does Tettra cost?](https://www.g2.com/discussions/how-much-does-tettra-cost) - 1 comment - [What is Tettra used for?](https://www.g2.com/discussions/what-is-tettra-used-for) - 1 comment ### 22. [TextExpander](https://www.g2.com/products/textexpander/reviews) TextExpander helps teams work smarter by turning their collective knowledge into instant, reusable content, available anywhere they type. Keyboard shortcuts bring your Snippets—your most important messaging, templates, and responses—to your fingertips, so your team can communicate efficiently and consistently across every app. From customer support replies and recruiting outreach to clinical documentation and sales follow-ups, TextExpander makes it easy to share the right Snippets with everyone who needs them, keeping your whole team on the same page, every time. **Average Rating:** 4.8/5.0 **Total Reviews:** 457 **How Do G2 Users Rate TextExpander?** - **Q & A:** 7.4/10 (Category avg: 8.6/10) **Who Is the Company Behind TextExpander?** - **Seller:** [Text Expander](https://www.g2.com/sellers/text-expander) - **Company Website:** https://textexpander.com/ - **Year Founded:** 2005 - **HQ Location:** San Francisco, US - **Twitter:** @TextExpander (12,184 Twitter followers) - **LinkedIn® Page:** https://linkedin.com/company/textexpander/ (58 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 39% Small-Business, 28% Mid-Market #### What Are TextExpander's Pros and Cons? **Pros:** - Ease of Use (117 reviews) - Time-saving (87 reviews) - Time-Saving (78 reviews) - Easy Setup (59 reviews) - Simple (57 reviews) **Cons:** - Software Bugs (30 reviews) - App Issues (19 reviews) - Learning Curve (14 reviews) - App Functionality (12 reviews) - Complexity (12 reviews) ### What Do G2 Reviewers Say About TextExpander? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate TextExpander's **ease of use** , finding it simple and efficient for standardizing communication and tasks. - Users love how TextExpander provides a **time-saving solution** , reducing note creation from 20 minutes to just 5. - Users love how TextExpander's **time-saving features** enhance productivity and streamline repetitive tasks effortlessly. - Users love the **easy setup** of TextExpander, appreciating its seamless integration and straightforward onboarding experience. - Users love the **ease of use** of TextExpander, appreciating its simplicity and effective productivity enhancements. **Cons:** - Users experience **frequent software bugs** that lead to frustrating sync issues and snippet errors during typing. - Users experience **app crashes, freezing, and snippet insertion issues** , which disrupt their workflow and productivity. - Users find the **initial learning curve** challenging, especially in creating and managing snippets effectively. - Users often experience **app crashes and performance glitches** with TextExpander, particularly on mobile devices. - Users find the **complexity of navigating Snippets** frustrating, especially with ambiguous options and a confusing interface. #### What Are Recent G2 Reviews of TextExpander? **"[Effortless Repetitive Tasks with Handy Date Picker](https://www.g2.com/survey_responses/textexpander-review-12079675)"** **Rating:** 5.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/textexpander-review-12079675) --- **"[Snippets Made Easy, But Mobile Needs Work](https://www.g2.com/survey_responses/textexpander-review-10437935)"** **Rating:** 4.5/5.0 stars *— Mark R.* [Read full review](https://www.g2.com/survey_responses/textexpander-review-10437935) --- #### What Are G2 Users Discussing About TextExpander? - [How has TextExpander streamlined your communication, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-textexpander-streamlined-your-communication-and-what-features-do-you-find-most-valuable) - [What is TextExpander used for?](https://www.g2.com/discussions/what-is-textexpander-used-for) - 1 comment - [How do you use TextExpander on a Mac?](https://www.g2.com/discussions/how-do-you-use-textexpander-on-a-mac) - 3 comments - [How much does TextExpander cost?](https://www.g2.com/discussions/how-much-does-textexpander-cost) - 2 comments - [Is TextExpander worth?](https://www.g2.com/discussions/is-textexpander-worth) - 2 comments ### 23. [AhaSlides](https://www.g2.com/products/ahaslides/reviews) AhaSlides: The All-in-One Interactive Presentation Software for Real-Time Engagement AhaSlides is an industry-leading interactive presentation platform designed to transform passive audiences into active participants. Trusted by over 4 million educators and business professionals worldwide, AhaSlides provides a comprehensive suite of engagement tools for meetings, classrooms, hybrid training sessions, and live events. The Ultimate Solution for Audience Engagement In an era of remote work and digital classrooms, "death by PowerPoint" is a major hurdle for communication. AhaSlides solves this by making every slide a two-way conversation. Our cloud-based presentation software allows you to build dynamic decks featuring: Live Polling & Surveys: Gather instant feedback, run pulse checks, and visualize results with bar charts, donuts, and pie charts. Gamified Quizzes & Leaderboards: Turn learning into a fun, competitive experience with live trivia, timed answers, and real-time scoreboards. Interactive Word Clouds: Crowdsource ideas and visualize the "big picture" of audience sentiment in seconds. Real-Time Q&A: Facilitate transparent dialogue with audience upvoting and moderation tools, perfect for all-hands meetings and town halls. Brainstorming & Idea Boards: Allow participants to submit, categorize, and vote on ideas to foster true collaboration. Designed for Every Use Case Whether you are looking for a Slido alternative for corporate events or a Mentimeter alternative for higher education, AhaSlides is built to be versatile: For Corporate Training & HR: Boost retention in employee onboarding and professional development workshops. For Educators & Lecturers: Increase student participation with formative assessments and interactive icebreakers. For Event Organizers: Scale your engagement from small team-building sessions to massive international conferences. Seamless Participation – No App Required One of the biggest barriers to engagement is technical friction. With AhaSlides, participants join your session instantly via a QR code or a custom URL using their mobile browser. There is no app download needed, ensuring 100% participation regardless of the device. Advanced Features & Integrations AhaSlides integrates seamlessly into your existing tech stack, supporting Microsoft PowerPoint, Google Slides, Microsoft Teams, and Zoom. Presenters can take advantage of our AI-powered slide assistant to generate quiz questions instantly, and deep-dive into post-session reports and analytics to measure engagement ROI. Join the mission to end boring presentations. Start for free today and see why AhaSlides is the preferred choice for interactive communication! **Average Rating:** 4.7/5.0 **Total Reviews:** 372 **Who Is the Company Behind AhaSlides?** - **Seller:** [AhaSlides](https://www.g2.com/sellers/ahaslides) - **Company Website:** https://ahaslides.com - **Year Founded:** 2019 - **HQ Location:** Singapore - **Twitter:** @AhaSlides (520 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/26480354/ (49 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher, Professor - **Top Industries:** Higher Education, Education Management - **Company Size:** 55% Small-Business, 33% Mid-Market #### What Are AhaSlides's Pros and Cons? **Pros:** - Ease of Use (161 reviews) - Engagement (134 reviews) - Features (129 reviews) - Fun (101 reviews) - Interactive Engagement (95 reviews) **Cons:** - Limited Options (46 reviews) - Limited Customization (43 reviews) - Missing Features (39 reviews) - Expensive (38 reviews) - Access Limitations (31 reviews) ### What Do G2 Reviewers Say About AhaSlides? *AI-generated summary from verified user reviews* **Pros:** - Users praise AhaSlides for its **ease of use** , making quiz creation fun and engaging for all ages. - Users love AhaSlides for its **high engagement** , enhancing lessons and promoting interactive feedback effortlessly. - Users appreciate the **intuitive interactivity** of AhaSlides, enhancing engagement and making lessons fun and dynamic. - Users love the **fun interactivity** of AhaSlides, making quizzes and presentations engaging for all ages. - Users love the **interactive engagement** with AhaSlides, enhancing participation and feedback during professional development sessions. **Cons:** - Users find the **limited participant capacity** on the free plan restrictive, hindering their ability to gather comprehensive feedback. - Users find **limited customization** frustrating, particularly with AI functionality, licensing options, and font integration issues. - Users find the **limited features** in the free version restrict testing and editing capabilities, impacting overall usability. - Users find AhaSlides **too expensive** , especially when budgets are tight for NGOs and students needing better plans. - Users find the **limited slide capacity** in the free version restricts thorough testing and quiz creation. #### What Are Recent G2 Reviews of AhaSlides? **"[Easy, Versatile Quiz Platform with Great Free Options and Helpful AI Features](https://www.g2.com/survey_responses/ahaslides-review-13087472)"** **Rating:** 5.0/5.0 stars *— Fib F.* [Read full review](https://www.g2.com/survey_responses/ahaslides-review-13087472) --- **"[Engaging Interactive Slides with an Intuitive UI](https://www.g2.com/survey_responses/ahaslides-review-12994192)"** **Rating:** 4.0/5.0 stars *— rob p.* [Read full review](https://www.g2.com/survey_responses/ahaslides-review-12994192) --- #### What Are G2 Users Discussing About AhaSlides? - [Can you download AhaSlides?](https://www.g2.com/discussions/can-you-download-ahaslides) - [How do you make AhaSlides?](https://www.g2.com/discussions/how-do-you-make-ahaslides) - [Is AHA slide free?](https://www.g2.com/discussions/is-aha-slide-free) ### 24. [Limble](https://www.g2.com/products/limble/reviews) Limble is a mobile-first CMMS (Computerized Maintenance Management System) that helps teams take control of their maintenance operations, no paperwork, no chaos, no guesswork. From preventive maintenance to spare parts inventory, Limble gives maintenance teams the clarity and control they need to get more done, with less stress. Trusted by over 50,000 maintenance professionals at companies like Nike, Sony, Mitsubishi, General Mills, and Unilever, and recipient of 40+ G2 Winter 2026 awards, like Easiest To Do Business With and Best Usability. Limble helps you: Eliminate 100% of your paper clutter with a fully mobile experience Boost team productivity by 41% with smart task scheduling and prioritization Cut equipment downtime by 37% with preventive and predictive maintenance Reduce spare parts costs by 29% with built-in inventory management Extend asset lifespan by 23% using powerful EAM capabilities Key Features: Work Request Portal Automated Preventive & Predictive Maintenance Interactive SOP Checklists Mobile Work Order Management Asset & Spare Parts Tracking Purchasing & Vendor Management Custom Dashboards & Reports 24/7 Tech Support with a Dedicated Rep **Average Rating:** 4.8/5.0 **Total Reviews:** 679 **How Do G2 Users Rate Limble?** - **Q & A:** 8.4/10 (Category avg: 8.6/10) **Who Is the Company Behind Limble?** - **Seller:** [Limble](https://www.g2.com/sellers/limble) - **Company Website:** https://limble.com/ - **Year Founded:** 2015 - **HQ Location:** Lehi, UT - **Twitter:** @LimbleCMMS (461 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/limble-cmms/ (240 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Maintenance Manager, Maintenance Supervisor - **Top Industries:** Manufacturing, Food Production - **Company Size:** 57% Mid-Market, 30% Small-Business #### What Are Limble's Pros and Cons? **Pros:** - Ease of Use (178 reviews) - Customer Support (94 reviews) - Implementation Ease (73 reviews) - Intuitive (66 reviews) - Efficiency (57 reviews) **Cons:** - Missing Features (25 reviews) - Feature Limitations (22 reviews) - Limited Customization (21 reviews) - Learning Curve (20 reviews) - Data Management Issues (19 reviews) ### What Do G2 Reviewers Say About Limble? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Limble, making it simple to manage tasks and parts efficiently. - Users appreciate the **responsive customer support** of Limble, ensuring quick resolutions and minimal downtime for their operations. - Users commend Limble for its **ease of implementation** , highlighting quick setup and intuitive use for teams. - Users commend Limble for its **intuitive design** , enabling quick adaptation and efficient task management with minimal training. - Users value Limble for its **exceptional efficiency** , making maintenance management streamlined and user-friendly. **Cons:** - Users note the **missing features** in Limble, like weak reporting and lack of GIS functionality, hindering efficiency. - Users find **feature limitations** in Limble, citing weak reporting and setup challenges affecting data utilization. - Users find the **limited customization** options frustrating, impacting their ability to effectively track and report data. - Users find the **learning curve steep** due to complex features and menu navigation, but support is helpful. - Users face **data management issues** in Limble, finding it hard to schedule maintenance and manage settings effectively. #### What Are Recent G2 Reviews of Limble? **"[Simple to Learn, Fast Responses, and Excellent Customer Success Support](https://www.g2.com/survey_responses/limble-review-12914944)"** **Rating:** 5.0/5.0 stars *— Verified User in Facilities Services* [Read full review](https://www.g2.com/survey_responses/limble-review-12914944) --- **"[Limble CMMS Streamlines Preventive Maintenance with Exceptional Support](https://www.g2.com/survey_responses/limble-review-12276809)"** **Rating:** 5.0/5.0 stars *— Ellen G.* [Read full review](https://www.g2.com/survey_responses/limble-review-12276809) --- #### What Are G2 Users Discussing About Limble? - [What are the basic of CMMS modules?](https://www.g2.com/discussions/limble-cmms-what-are-the-basic-of-cmms-modules) - 1 comment - [What is the benefit of a CMMS?](https://www.g2.com/discussions/limble-cmms-what-is-the-benefit-of-a-cmms) - 1 comment - [What is preventive maintenance software?](https://www.g2.com/discussions/what-is-preventive-maintenance-software) - [What are the features of CMMS?](https://www.g2.com/discussions/limble-cmms-what-are-the-features-of-cmms) - 1 comment ### 25. [Slite](https://www.g2.com/products/slite/reviews) Slite is the self-maintaining knowledge base that keeps company information current and trusted. Powered by an AI agent, Slite watches what changes across your tools, catches when docs have drifted from reality, and proposes the fix for your team to approve, so the answer you find is always the right one. From onboarding guides to all-hands notes, Slite keeps every type of company knowledge centralised in one place: organised, verified, and tracked. And because it stays in sync, the people and AI agents relying on it can act with confidence. Replace all-in-one workspaces with a tool built for company knowledge, and join thousands of growing teams who trust Slite as their single source of truth. **Average Rating:** 4.6/5.0 **Total Reviews:** 271 **How Do G2 Users Rate Slite?** - **Q & A:** 8.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Slite?** - **Seller:** [Slite](https://www.g2.com/sellers/slite) - **Year Founded:** 2016 - **HQ Location:** Paris - **Twitter:** @sliteHQ (3,527 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11163379/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 63% Small-Business, 28% Mid-Market #### What Are Slite's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Intuitive (7 reviews) - Team Collaboration (7 reviews) - Helpful (6 reviews) - User Interface (6 reviews) **Cons:** - Limited Customization (3 reviews) - Formatting Issues (2 reviews) - Integration Issues (2 reviews) - Limited Reporting (2 reviews) - Tool Limitations (2 reviews) ### What Do G2 Reviewers Say About Slite? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Slite, benefiting from its clean interface and efficient collaboration features. - Users find Slite **intuitive** , enabling easy navigation and quick learning, even for those new to such tools. - Users love the **real-time collaboration features** of Slite, making teamwork seamless and efficient without clutter. - Users appreciate the **helpfulness** of Slite's intuitive interface and robust tools, enhancing their documentation experience. - Users admire Slite's **clean and intuitive interface** , enhancing organization and collaboration while minimizing distractions. **Cons:** - Users find Slite's **limited customization** options restrict complex workflows and basic formatting doesn't meet their needs. - Users find **formatting issues** in Slite limiting, wishing for more customization options for document layouts. - Users experience **integration issues** with Slite, particularly with limited options for collaboration and complex workflows. - Users find Slite's **limited reporting capabilities** hinder their ability to manage more complex workflows effectively. - Users find **tool limitations** in Slite, particularly in search functionality and lack of complex workflow support. #### What Are Recent G2 Reviews of Slite? **"[Streamlined Documentation with Room for Improvement](https://www.g2.com/survey_responses/slite-review-12693289)"** **Rating:** 4.5/5.0 stars *— Andrew S.* [Read full review](https://www.g2.com/survey_responses/slite-review-12693289) --- **"[Very Helpful Tool for Organizing Educational and Support Content](https://www.g2.com/survey_responses/slite-review-12844494)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/slite-review-12844494) --- #### What Are G2 Users Discussing About Slite? - [What is Slite used for?](https://www.g2.com/discussions/what-is-slite-used-for) ## What Is Knowledge Management Software? [Content Management Systems](https://www.g2.com/categories/content-management) --- ## How Do You Choose the Right Knowledge Management Software? ### What You Should Know About Knowledge Management Software ### What is Knowledge Management Software? Knowledge management tools are used by companies that wish to make the most of their employees’ varying levels of skill and experience. The software provides a common gathering place for teammates and remote coworkers to benefit from processes and workflows that have been documented, such as onboarding documents, frequently asked questions, and more. These tools are especially helpful when onboarding new employees and as well as when saying goodbye to veteran employees. No one likes repetition, and knowledge management tools keep the old to inform the new. They help keep large teams on the same page, decreasing the chances of misinformation and easily avoidable errors. Key Benefits of Knowledge Management Software - Easily organize large volumes of various data types - Access advanced insight, knowledge, and experience over time regardless of role - Encourage collaboration through accessibility of information - Give or strengthen structure of standard processes - Increase communication among disparate departments - Retain company knowledge after specific intelligence has moved on - Provide a self-service knowledge base for users of a product or service ### Why Use Knowledge Management Software? Knowledge management software has both internal and external use cases. Some companies use knowledge management software as an internal database for employees to reference. Other businesses will use knowledge management software as an external reference for customers. **Retain Information —** Knowledge management solutions are often used to onboard new employees. Administrators and HR coordinators can keep training presentations, printable document files, dress code and conduct handbooks, and more in folders that are accessible by members of the company. This decreases the frequency with which employees reach out to ask questions such as which holidays they receive off and just how casual are casual Fridays. In the same vein, long-term employees who retire or move on to their next opportunity don’t take all of their knowledge with them. The questions they’ve answered and the files they’ve uploaded remain accessible within the tool until an administrator deems them outdated or unnecessary. This is especially helpful for companies with unique processes that rely on informed employees to help troubleshoot and solve problems. With a knowledge management tool, the expertise remains with the organization. **Efficiency —** Organized, documented knowledge means less time spent asking and answering questions and more time working on the tasks or projects at hand. With so much company information available digitally, employees spend less time having coworkers walk them through explanations manually. With open forums and FAQ pages, those in need have an abundance of eyes on their questions. More people having access to a question means a faster response time, as well as more voices to weigh in on a solution. Users can upload documents and files to the knowledge management solution straight from their [file storage](https://www.g2.com/categories/file-storage-and-sharing) or [digital asset management](https://www.g2.com/categories/digital-asset-management) accounts. Integration with these types of software products increases efficiency because users don’t have to perform the processes manually. Users can also tag coworkers within comments on files or generate a link to send others straight to a document they need to see. This saves the time spent searching through information, allowing users to find and bookmark files quickly, keeping them for future reference. **Customer Service —** An FAQ is named such because customers typically have the same questions about a company or product. A knowledge management system can serve as an easy customer service tool where customers can look up frequently asked questions or how-tos on a company’s website. This method of customer service can prove to be much cheaper than a help desk and can drive down call traffic. **Task Management —** Knowledge management tools help users figure out _how_ to reach goals, and some do so with specific [task management features](https://www.g2.com/categories/task-management). Although task management software is a category all its own, it is also a functionality that lies within multiple other types of software. Many knowledge management tools have features that can provide transparency into project or task completion. Tagging features within documents allows users to pass files or documents on to those whose attention they require. ### Who Uses Knowledge Management Software? Businesses from across the spectrum utilize knowledge management software to organize their internal practices and external knowledge bases. **Onboarding Employees —** Knowledge management software is also helpful in the process of onboarding and training new employees. Instead of taking hours out of the day to respond to every new thought and question that arises, new employees can look to knowledge management software for answers. They can search within the tool to see if the information they seek has been documented before. This encourages an environment where employees seek answers first and ask questions later. **Veteran Employees —** Knowledge management software helps companies retain information that valued employees, managers, and other company members have developed and recorded over time. This is useful for businesses that don’t want to lose or misplace knowledge when an employee inevitably moves on to another company or to a role within the same company. Information can be archived so even old, outdated information can be stored for future reference. **Customers —** Customers with questions about a product or service will often turn to a company’s website for a knowledge base on their offering. This knowledge base can be built by the company themselves or with additional insight from other customers. Customer insight is crucial since they share the same perspective and can provide other customers with advice with that perspective in mind. ### Kinds of Knowledge Management Software Knowledge management tools can look very different based on their intended use case. Those meant for internal use will offer a different set of features compared to those intended for external use. However, at their core, these tools are essentially the same in how they create, store, and look for content. **Internal Knowledge Base —** The most common usage for a knowledge management system is for internal information and practices. Internal knowledge bases will often require a login from a company email or from an email given express access to the knowledge base. Companies will use knowledge management systems to archive repetitive tasks, business practices, and company information. **External Knowledge Base —** External knowledge management systems are often hosted on a company’s website or on a separate website solely devoted to the knowledge base. Unlike internal knowledge management tools, these usually don’t require a login. While some knowledge bases are curated solely by the company itself, some will allow users to post tips or answer questions other users have. This creates a knowledge base the average consumer can contribute to, engaging them with the product in unexpected ways. **Hybrid Knowledge Base —** While most knowledge management systems can be used internally or externally at a company’s discretion, some products host both and intentionally provide different functions for each type. These products are dual-sided, with one set of features for internal use and another for external use. This makes for one cohesive knowledge base solution, both internal and external, hosted through one application. ### Knowledge Management Software Features **Q and A —** Provides forums where employees of various levels can share expertise and processes. **Searchable —** Incorporates a search bar to help navigate users to appropriate content. **Public vs Private —** Offers the choice to make a conversation private between specified contributors or open to the public. **File Viewing —** Stores and readies various file types for viewing. **Tagging —** Allows users to tag one another in file data or comments for easier search and referencing. **Upload —** Lets users upload documents, photos, and various other file types from their personal devices for greater knowledge sharing. **Link Sharing —** Lets users direct one another via customized links, foregoing a lengthy search process. **Comments —** Allows users to leave notes or comments on various file types for eventual reference. ### Software and Services Related to Knowledge Management Software **Business Content Management —** [Business content management software](https://www.g2.com/categories/business-content-management) will often integrate with knowledge management systems, allowing users to pull documents or assets from a BCM and attach the documentation in the knowledge base. This creates a fluid process of knowledge gathering and document acquisition for employees. **Enterprise Content Management —** [Enterprise content management (ECM) software](https://www.g2.com/categories/enterprise-content-management-ecm) integrates with knowledge management systems in the same way that business content management software does. Knowledge management tools will allows users to link back to or attach content from an ECM so documents mentioned in the knowledge base can be quickly pulled up. **Customer Self-Service —** Some [customer self-service software](https://www.g2.com/categories/customer-self-service) include the same features of a knowledge management system. Customer self-service tools are more varied, but many knowledge management tools geared toward external uses will also be labeled customer self-service.