# Best IT Asset Management Software for Medium-Sized Businesses - Page 3

## How Many IT Asset Management Software Products Does G2 Track?

**Total Products under this Category:** 256

### Category Stats (Aug 2026)

- **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Teqtivity (+3.18%) - Among all products in this category, Teqtivity recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank IT Asset Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 21,100+ Authentic Reviews
- 256+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for IT Asset Management Software
 ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=1621548&focus%5B%5D=107230&focus%5B%5D=7972&focus%5B%5D=152661&focus%5B%5D=2397&focus%5B%5D=2864&focus%5B%5D=16222)

Highlighted products: NinjaOne, Deel IT, Flexera One, Lansweeper, ServiceNow IT Asset Management, TeamViewer, Freshservice, and Atera.

Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=deel-it&focus%5B%5D=flexera-one&focus%5B%5D=lansweeper&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=teamviewer&focus%5B%5D=freshservice&focus%5B%5D=atera&segment=mid-market)

**Sponsored**

### Setyl

Gain full visibility and control over your IT assets, software licenses, usage, and spend with Setyl. Setyl is an IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors, and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including inventory management and user onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IdP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), business applications (Adobe, Slack, Zoom, etc.), finance solutions, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage, and spend in one centralized platform. • Automate and scale daily IT operations: Simplify asset management, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights, and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2, and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows, and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensure a speedy and straightforward implementation, getting you up and running within an hour. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. Setyl features overview: • IT asset and license inventory • Full asset lifecycle management • SaaS subscription, software application, and license management • Software renewal tracking • License rightsizing • Employee onboarding and offboarding • ISO 27001 and SOC 2 compliance • Vendor management and due diligence • IT spend management and reporting • 100+ native integrations and API access • Fully guided support

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-08-09T01%3A53%3A04Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=153263&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%2Fmid-market%3Fpage%3D3&secure%5Btoken%5D=427992f51dab977f218ec11832c41fe8fd49ed8ada66fda2c5fa9713e52039bd&secure%5Burl%5D=https%3A%2F%2Fsetyl.com%2Fit-asset-management-software%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dgeneral&secure%5Burl_type%5D=custom_url)

### [TeamDynamix IT Service Management](https://www.g2.com/products/teamdynamix-it-service-management/reviews)

TeamDynamix is a no-code AI-powered ITSM/ESM platform with AI-native automation, virtual support agents, and enterprise-wide integration. Deflect 30-60% of tickets, resolve tickets 40-90% faster, eliminate 2-3 months of manual tasks, and reduce overhead.

**Average Rating:** 4.5/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate TeamDynamix IT Service Management?

- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind TeamDynamix IT Service Management?

- **Seller:** [TeamDynamix](https://www.g2.com/sellers/teamdynamix)
- **Year Founded:** 2001
- **HQ Location:** Columbus, Ohio
- **Twitter:** @TDXBuzz  
1,049 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8249b19ee2fd233d1852e01c26a849abcf782b644eeea69d2cac29a5a3a13a3c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494030%2F&secure%5Burl_type%5D=linkedin_company_website)  
166 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Education Management
- **Company Size:** 46% Medium, 45% Large

#### What Are Recent G2 Reviews of TeamDynamix IT Service Management?

**["Reliable Web-Based SaaS with Strong Workflows, Integrations, and Helpful AI Features"](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12915982)**

**Rating:** 5.0/5.0 stars

_— Kevin M._

[Read full review](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12915982)

**["Highly Configurable Service Desk That Keeps IT Operations Connected"](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12913261)**

**Rating:** 5.0/5.0 stars

_— Robert C._

[Read full review](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12913261)

#### What Are G2 Users Discussing About TeamDynamix IT Service Management?

- [What is TeamDynamix IT Service Management used for?](https://www.g2.com/discussions/what-is-teamdynamix-it-service-management-used-for)
- [What does Teamdynamix do?](https://www.g2.com/discussions/what-does-teamdynamix-do)
- [How do you manage a project portfolio?](https://www.g2.com/discussions/how-do-you-manage-a-project-portfolio)
- [What is Team dynamics software?](https://www.g2.com/discussions/what-is-team-dynamics-software)
- [Does TeamDynamix have an app?](https://www.g2.com/discussions/does-teamdynamix-have-an-app)

### [Vivantio](https://www.g2.com/products/vivantio/reviews)

Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems.

**Average Rating:** 4.3/5.0

**Total Reviews:** 294

#### How Do G2 Users Rate Vivantio?

- **Ease of Use:** 8.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Vivantio?

- **Seller:** [Vivantio](https://www.g2.com/sellers/vivantio)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @Vivantio  
110 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8ddc9faf99fd9b156f770b877d0d86b8a38c28ed9457cd19777578bf529465a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F563989%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Outsourcing/Offshoring
- **Company Size:** 58% Medium, 28% Large

#### What Do G2 Reviewers Say About Vivantio?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficiency** of Vivantio, enhancing productivity through automation and effective monitoring of tasks and SLAs.
- Users value the **customizability** of Vivantio, enabling tailored solutions and personalized dashboards for enhanced efficiency.
- Users appreciate the **customization and automation features** of Vivantio, enhancing customer service and workflow efficiency.
- Users praise the **ease of use** of Vivantio, enhancing IT service management and overall team productivity.
- Users praise Vivantio for its **helpful and reliable customer support** , enhancing incident management and service requests effectively.

##### Cons

- Users find a **high learning curve** with Vivantio, requiring extensive self-education and planning for effective use.
- Users report **poor performance** with Vivantio, especially when handling large volumes of tickets and databases.
- Users often experience **slow performance** with Vivantio, especially when handling large ticket volumes or complex cases.
- Users find the **complexity of administration** overwhelming, especially with extensive configurations and slow ticket handling.
- Users find the **inadequate reporting** in Vivantio frustrating, with challenging configurations and limited automation hindering efficiency.

#### What Are Recent G2 Reviews of Vivantio?

**["Powerful ITSM with Deep Configuration, but Pricing and Mobile App Need Improvement"](https://www.g2.com/survey_responses/vivantio-review-11827921)**

**Rating:** 4.0/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/vivantio-review-11827921)

**["Versatile Service Management Platform That Boosts Productivity, But Initial Set Up May take time"](https://www.g2.com/survey_responses/vivantio-review-11939774)**

**Rating:** 4.5/5.0 stars

_— Satish K._

[Read full review](https://www.g2.com/survey_responses/vivantio-review-11939774)

#### What Are G2 Users Discussing About Vivantio?

- [What is Vivantio used for?](https://www.g2.com/discussions/what-is-vivantio-used-for)

### [ProHance](https://www.g2.com/products/prohance/reviews)

ProHance is the Productivity Control Room for enterprises, the single place where productivity across employees, vendors, AI copilots, and autonomous agents is observed, governed, and improved. Modern work is no longer done by employees alone, yet most organizations can measure and govern only employee productivity. ProHance unifies every worker type in one control room: one view, one governance layer, one source of truth. Modules span Work Time, Work Output, Workflow Management, Advanced Analytics, Asset Optimization, AI Adoption Index, and an AI-enabled Retention Risk Index. Trusted by 450,000+ users across 220+ enterprises in 55 countries, ProHance delivers measurable gains in operational efficiency for banking and financial services, BPO/KPO, global capability centers, healthcare RCM, and IT services organizations, with enterprise-grade, privacy-first architecture

**Average Rating:** 4.6/5.0

**Total Reviews:** 218

#### How Do G2 Users Rate ProHance?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.3/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ProHance?

- **Seller:** [ProHance](https://www.g2.com/sellers/prohance)
- **Company Website:** www.prohance.ai
- **Year Founded:** 2010
- **HQ Location:** Bangalore, Karnataka
- **Twitter:** @prohance\_net  
79 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ce7fe724354e247c829c789e87a134ab3bdfb29846efea089dc9e0df59c92c7d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprohance%2F&secure%5Burl_type%5D=linkedin_company_website)  
236 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Assistant Manager, Project Manager
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 56% Medium, 38% Large

#### What Do G2 Reviewers Say About ProHance?

_AI-generated summary from verified user reviews_

##### Pros

- Users value **effective time tracking** with ProHance, enhancing productivity and simplifying team management efficiently.
- Users highlight the **efficiency** of ProHance in streamlining business processes and managing productivity effortlessly.
- Users appreciate the **user-friendly interface** of ProHance, making performance monitoring and team management efficient and hassle-free.
- Users value the **time-saving aspects** of ProHance, enhancing productivity and transparency across teams with real-time tracking.
- Users value the **easy tracking capabilities** of ProHance, enabling efficient management of productivity and compliance.

##### Cons

- Users find the **difficult navigation** of ProHance frustrating, especially when adapting to new or unfamiliar situations.
- Users express that the **limited features** in ProHance hinder customization and overall user experience.
- Users experience **data inaccuracy** due to reliance on manual updates, leading to compromised data quality and oversight challenges.
- Users find **missing customization options** in ProHance, which limits functionality and overall user experience.
- Users find ProHance's interface **not intuitive** , making navigation complex and challenging for new users to adapt quickly.

#### What Are Recent G2 Reviews of ProHance?

**["Driving Enterprise Wide Productivity Insights Using ProHance"](https://www.g2.com/survey_responses/prohance-review-12845776)**

**Rating:** 4.5/5.0 stars

_— Nirmal H._

[Read full review](https://www.g2.com/survey_responses/prohance-review-12845776)

**["Impressive Dashboards and Smart Automation for Clear Workforce Visibility"](https://www.g2.com/survey_responses/prohance-review-12393822)**

**Rating:** 4.5/5.0 stars

_— Sameer R._

[Read full review](https://www.g2.com/survey_responses/prohance-review-12393822)

#### What Are G2 Users Discussing About ProHance?

- [What is ProHance used for?](https://www.g2.com/discussions/what-is-prohance-used-for) - 1 comment
- [How do you trick time tracking software?](https://www.g2.com/discussions/how-do-you-trick-time-tracking-software)
- [How does ProHance Mate work?](https://www.g2.com/discussions/how-does-prohance-mate-work) - 1 comment
- [Does ProHance take screenshot?](https://www.g2.com/discussions/does-prohance-take-screenshot)
- [What is ProHance tool?](https://www.g2.com/discussions/what-is-prohance-tool) - 1 comment

### [Faddom](https://www.g2.com/products/faddom/reviews)

Faddom is an agentless Application Dependency Mapping (ADM) platform designed for complex hybrid environments. In less than 60 minutes, Faddom automatically discovers and continuously maps infrastructure, business applications, and dependencies across on-premises and cloud environments without deploying agents. By enriching infrastructure visibility with real-time business application context, organizations gain actionable insights into how their environments truly operate. Faddom eliminates the need for outdated spreadsheets, siloed visibility, and complex deployments by creating a continuously updated single source of truth for Security, Cloud, and IT teams. Organizations worldwide use Faddom to simplify change management, accelerate cloud and data center migration planning, strengthen security posture, support compliance initiatives, and improve operational resilience through accurate, real-time infrastructure visibility.

**Average Rating:** 4.5/5.0

**Total Reviews:** 108

#### How Do G2 Users Rate Faddom?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Faddom?

- **Seller:** [Faddom](https://www.g2.com/sellers/faddom)
- **Company Website:** faddom.com
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv
- **Twitter:** @faddommapping  
57 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9799b2fb1594b8893804027ff99ae0a67ba977818b88747db2b620b22a244e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetfaddom%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 44% Large, 41% Medium

#### What Do G2 Reviewers Say About Faddom?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Faddom for its **user-friendly interface and effective network mapping** , enhancing efficiency and troubleshooting capabilities.
- Users appreciate the **effective tracking** capabilities of Faddom for monitoring network assets and traffic seamlessly.
- Users appreciate the **outstanding customer support** from Faddom, assisting with onboarding and ongoing implementation effectively.
- Users appreciate the **ease of use** and intuitive UI of Faddom, enhancing their network management experience.
- Users value Faddom's **excellent integration options** , making deployment and network visualization straightforward and efficient.

##### Cons

- Users note a **steep learning curve** with Faddom, making initial setup and classification challenging for newcomers.
- Users express frustration over Faddom's **limited features** , particularly in complex settings and for specific integrations.
- Users find Faddom’s **pricing challenging** , especially for smaller organizations with tighter budgets and scalability issues.
- Users experience **integration issues** with Faddom, noting limitations in customization and challenges with certain tools and environments.
- New users may experience a **steep learning curve** with Faddom, requiring time to become proficient and utilize all features.

#### What Are Recent G2 Reviews of Faddom?

**["Agentless Dependency Analysis That Simplifies Environment Visibility"](https://www.g2.com/survey_responses/faddom-review-12685375)**

**Rating:** 4.0/5.0 stars

_— sailesh a._

[Read full review](https://www.g2.com/survey_responses/faddom-review-12685375)

**["Excellent Network Tracing and Topology Visualization"](https://www.g2.com/survey_responses/faddom-review-12803256)**

**Rating:** 5.0/5.0 stars

_— DARSHAN M._

[Read full review](https://www.g2.com/survey_responses/faddom-review-12803256)

#### What Are G2 Users Discussing About Faddom?

- [What is Faddom used for?](https://www.g2.com/discussions/what-is-faddom-used-for) - 1 comment, 1 upvote

### [Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews)

Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Workflow management engine inside Alloy Navigator enables users to design custom IT processes. These can be altered to the specific needs of the business and personnel and might even include AI-driven steps. The solution also offers an online web portal, self-service portal for end users, and mobile apps for technicians and end-users. The Self-Service Portal is equipped with an AI Assistant to resolve routine questions of end-users, freeing IT for bigger challenges. Alloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance in software licensing. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.

**Average Rating:** 4.8/5.0

**Total Reviews:** 116

#### How Do G2 Users Rate Alloy Navigator?

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Alloy Navigator?

- **Seller:** [Alloy Software](https://www.g2.com/sellers/alloy-software)
- **Year Founded:** 2002
- **HQ Location:** Bloomfield, NJ
- **Twitter:** @AlloySoftware  
466 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=553d846486121a58a482c16624d91c45554f928e74b611a441abcb4781929c4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falloy-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 77% Small, 32% Medium

#### What Do G2 Reviewers Say About Alloy Navigator?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **consolidation of IT elements** in Alloy Navigator, significantly simplifying workflow and enhancing team efficiency.
- Users find Alloy Navigator's **ease of use** exceptional, enhancing efficiency via streamlined workflows and simple ticketing.
- Users value the **integrated ticketing and asset management** of Alloy Navigator, significantly enhancing workflow efficiency.
- Users value the **consolidation of IT management tools** in Alloy Navigator, enhancing workflow efficiency and productivity.
- Users value the **seamless automation** in Alloy Navigator, which streamlines IT management and enhances efficiency throughout processes.

##### Cons

- Users find the **learning curve steep** , requiring extra training for new hires and better onboarding resources.
- Users find the **complex setup** process challenging, requiring extra training and experimentation to configure effectively.
- Users find Alloy Navigator's **limited customization** restricts flexibility, impacting creative collaboration and reporting needs.
- Users find the **setup difficulty** challenging due to unclear instructions and time-consuming custom workflows.
- Users find the **poor interface design** hinders usability, noting a need for a more streamlined and modern experience.

#### What Are Recent G2 Reviews of Alloy Navigator?

**["Solid ticketing and asset tool with great visibility"](https://www.g2.com/survey_responses/alloy-navigator-review-13227754)**

**Rating:** 5.0/5.0 stars

_— Verified User in Printing_

[Read full review](https://www.g2.com/survey_responses/alloy-navigator-review-13227754)

**["Asset Inventory That Replaced Our Spreadsheets"](https://www.g2.com/survey_responses/alloy-navigator-review-13133856)**

**Rating:** 5.0/5.0 stars

_— Yamal I._

[Read full review](https://www.g2.com/survey_responses/alloy-navigator-review-13133856)

#### What Are G2 Users Discussing About Alloy Navigator?

- [What is the use of Alloy Navigator?](https://www.g2.com/discussions/what-is-the-use-of-alloy-navigator)
- [What is Alloy in Software?](https://www.g2.com/discussions/what-is-alloy-in-software)
- [What is Alloy Navigator?](https://www.g2.com/discussions/what-is-alloy-navigator)

### [Hudu](https://www.g2.com/products/hudu/reviews)

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you're managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size.

**Average Rating:** 4.7/5.0

**Total Reviews:** 357

#### How Do G2 Users Rate Hudu?

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Hudu?

- **Seller:** [Hudu](https://www.g2.com/sellers/hudu)
- **Company Website:** hudu.com
- **Year Founded:** 2018
- **HQ Location:** Fort Collins, Colorado
- **Twitter:** @HuduHQ  
500 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd7243ca000fd7ce62c7bef4ec50540123054ff52d1cbcfbf577ed4f6c2d53fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhudu-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 70% Small, 12% Medium

#### What Do G2 Reviewers Say About Hudu?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **clean and simple interface** of Hudu, enhancing ease of use and overall efficiency.
- Users appreciate the **intuitive interface and comprehensive features** of Hudu, making IT data organization effortless and efficient.
- Users value Hudu's **seamless integrations** and support, simplifying knowledge management and enhancing productivity effortlessly.
- Users praise Hudu's **easy setup** , allowing quick implementation and tailoring to meet specific business needs.
- Users appreciate Hudu's **clean and simple design** , making it easy to customize and setup for their needs.

##### Cons

- Users feel Hudu is **missing key features** , like a unified search and improved customizability for efficiency.
- Users note that the **poor integration** process can complicate setup and limit functionality compared to competitors.
- Users suggest that **UX improvement** is needed, especially regarding search and navigation in larger environments.
- Users note the **limited features** of Hudu, wishing for broader support and improved integrations with other tools.
- Users experience **integration issues** with Hudu, wishing for better support and compatibility with various tools and platforms.

#### What Are Recent G2 Reviews of Hudu?

**["Secure Self-Hosting, Great UI, and Seamless HaloPSA Integration"](https://www.g2.com/survey_responses/hudu-review-12997857)**

**Rating:** 5.0/5.0 stars

_— Anthony R._

[Read full review](https://www.g2.com/survey_responses/hudu-review-12997857)

**["Self-Hosted Documentation with a Clean API and Flexible MSP Asset Modeling"](https://www.g2.com/survey_responses/hudu-review-12577291)**

**Rating:** 5.0/5.0 stars

_— Mark H._

[Read full review](https://www.g2.com/survey_responses/hudu-review-12577291)

#### What Are G2 Users Discussing About Hudu?

- [What is Hudu used for?](https://www.g2.com/discussions/what-is-hudu-used-for) - 1 comment

### [ALVAO Asset Management](https://www.g2.com/products/alvao-asset-management/reviews)

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑time discovery via network monitoring systems, Agent, SNMP, Intune, and SCCM integration, it simplifies audits, optimizes licenses (including Microsoft 365), and supports compliance with Cyber Essentials, NIST, NIS2, and DORA. A visual CMDB maps dependencies for faster incident resolution and change planning, helping IT teams stay efficient, compliant, and cost-effective. For more information visit www.alvao.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate ALVAO Asset Management?

- **Ease of Use:** 8.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ALVAO Asset Management?

- **Seller:** [ALVAO](https://www.g2.com/sellers/alvao)
- **Year Founded:** 1999
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4297ac3409125cdaa83d036c24021d1e5a99ac0bf4f819f643f3b9e60550d45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falvao%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 65% Medium, 31% Large

#### What Do G2 Reviewers Say About ALVAO Asset Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **clarity and organization** provided by ALVAO Asset Management, enhancing their asset tracking capabilities.
- Users find ALVAO Asset Management to be **very easy to use** , facilitating smooth experiences and efficient asset management.
- Users value the **user-friendly interface** of ALVAO Asset Management, enhancing ease of navigation and efficiency.
- Users value the **automation capabilities** of ALVAO Asset Management, enhancing efficiency and transforming asset management processes.
- Users value the **flexible customization options** in ALVAO Asset Management, enhancing their asset management experience effectively.

##### Cons

- Users find the **missing features** in ALVAO's web app limit functionality and impact data usability and customization.
- Users find the **poor interface design** of ALVAO Asset Management makes navigation and customization challenging and frustrating.
- Users find the **lack of SSO support** and the slightly cumbersome app experience frustrating and limiting.
- Users find ALVAO Asset Management to be a **slightly cumbersome app** and it lacks SSO support.
- Users find the app **slightly cumbersome** , and the lack of SSO support limits its usability.

#### What Are Recent G2 Reviews of ALVAO Asset Management?

**["Powerfull asset management solution"](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)**

**Rating:** 5.0/5.0 stars

_— Petr K._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)

**["FNB"](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)**

**Rating:** 5.0/5.0 stars

_— Marian C._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)

#### What Are G2 Users Discussing About ALVAO Asset Management?

- [What is ALVAO Asset Management used for?](https://www.g2.com/discussions/what-is-alvao-asset-management-used-for)

### [GroWrk](https://www.g2.com/products/growrk/reviews)

Established in 2019, GroWrk specializes in providing comprehensive end-to-end IT equipment solutions tailored for distributed teams across more than 150 countries. Our innovative platform streamlines the entire process of device procurement, deployment, retrieval, and support, enabling companies to manage their global IT inventory from a single, user-friendly dashboard. This efficient approach ensures prompt and effective employee onboarding and equipment management, regardless of location.

**Average Rating:** 4.4/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate GroWrk?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind GroWrk?

- **Seller:** [Growrk](https://www.g2.com/sellers/growrk)
- **HQ Location:** San Diego, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=396137b3ddee6cbda3acb288ddb7a0e641a59416a3f39af8b57d32a1822577ae&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrowrk&secure%5Burl_type%5D=linkedin_company_website)  
81 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 72% Medium, 11% Small

#### What Do G2 Reviewers Say About GroWrk?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend GroWrk for their **fantastic customer support** , making global employee management seamless and efficient.
- Users commend the **ease of use** of GroWrk, especially for device management and seamless international retrieval.
- Users value the **centralized device management** of GroWrk, making international device retrieval seamless and efficient.
- Users commend GroWrk for its **exceptional product quality** , enhancing efficiency in inventory and device management globally.
- Users celebrate the **easy setup** of GroWrk, which makes getting started fast and hassle-free.

##### Cons

- Users experience frustrating **delays** due to lag in dashboard updates and long shipping times affecting important processes.
- Users find GroWrk to be **substantially more expensive** than other options, affecting cost-effectiveness and budgeting.
- Users see **room for improvement** in inventory flow, account management consistency, and reporting features of GroWrk.
- Users feel that GroWrk lacks **integrated AI features** , impacting its inventory management and global peripheral service capabilities.
- Users frequently experience **poor customer support** , leading to slow responses and miscommunication regarding their issues.

#### What Are Recent G2 Reviews of GroWrk?

**["GroWrk Streamlined Our Global Device Management Across 13 Countries"](https://www.g2.com/survey_responses/growrk-review-12881552)**

**Rating:** 5.0/5.0 stars

_— Victor L._

[Read full review](https://www.g2.com/survey_responses/growrk-review-12881552)

**["Essential for Managing Remote Hardware Needs"](https://www.g2.com/survey_responses/growrk-review-12839258)**

**Rating:** 5.0/5.0 stars

_— Sean G._

[Read full review](https://www.g2.com/survey_responses/growrk-review-12839258)

### [SuperOps](https://www.g2.com/products/superops/reviews)

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead. SuperOps eliminates this complexity by bringing everything together in a single platform built on a unified architecture. Unlike traditional solutions that connect multiple products through integrations, SuperOps is built on a shared data layer, allowing every feature to work seamlessly together. This unified approach enables IT teams to manage their entire environment from one platform while providing AI with the complete operational context needed to automate tasks and improve decision-making. Key Features 1) Professional Services Automation (PSA) for managing MSP business operations, contracts, billing, SLAs, and service delivery. 2) Remote Monitoring & Management (RMM) with unified endpoint management capabilities. 3) Help Desk & Ticketing with ITSM workflows for incidents, service requests, problems, and change management. 4) Mobile Device Management (MDM) for iOS, iPadOS, and Android devices. 5)Asset Management to maintain complete visibility across IT infrastructure. 6) Network Monitoring using SNMP and ICMP across more than \*\*250+ network vendors. 7) Patch Management\*\* for operating systems as well as third-party applications. 8) IT Documentation\*\* and a modern \*\*self-service portal\*\* for end users. 9) Cross-platform endpoint management\*\* supporting Windows, macOS, Linux, iOS, iPadOS, and Android. Monica AI: AI-Native IT Operations At the heart of SuperOps is \*\*Monica AI\*\*, an agentic AI layer designed alongside the platform from day one. Unlike AI assistants that operate as standalone chatbots, Monica has access to the platform's unified data layer, enabling it to understand the complete IT environment. Monica AI helps teams by: 1) Automatically triaging and prioritizing tickets. 2) Summarizing customer conversations and technician communications. 3) Drafting worklogs and technician notes. 4) Recommending relevant knowledge base articles. 5) Proactively identifying patch vulnerabilities and CVE risks. 6) Automating repetitive tasks such as password resets, software access requests, and recurring remediation workflows. Because Monica operates with complete visibility into tickets, devices, assets, patches, and policies, it can take context-aware actions rather than simply making recommendations. Integrations SuperOps integrates with a broad ecosystem of business, security, and productivity applications, including: - Slack - Microsoft Teams - Microsoft Outlook - Azure Active Directory - Okta - QuickBooks - Xero - Bitdefender - SentinelOne - ESET - Acronis - TeamViewer - ConnectWise Control - Chocolatey - Winget The platform also includes Splashtop and ISL Online remote access at no additional cost, helping organizations reduce software licensing expenses. Benefits for MSPs SuperOps enables MSPs to scale efficiently with features designed for operational growth and profitability. 1) Multi-tenant client management. 2) Real-time profitability tracking using live operational data. 3) Contract and SLA management. 4) Automated billing and invoicing. 5) AI-powered workflow automation to reduce manual effort. 6) Operational scalability without increasing headcount proportionally. Benefits for Internal IT Teams For enterprise IT departments, SuperOps provides centralized visibility and control across modern hybrid environments. - Unified endpoint management across multiple operating systems. - Infrastructure monitoring and asset visibility. - Compliance-ready audit trails. - Structured ITSM workflows. - AI-driven automation for routine IT operations. - Improved efficiency for hybrid and distributed workforces. Why Choose SuperOps? SuperOps combines modern architecture with enterprise-grade capabilities in a single platform designed for today's IT operations. - AI-native platform built from the ground up. - Single unified solution replacing multiple standalone tools. - Shared data architecture that eliminates data silos. - Fast implementation, typically measured in days rather than months. - Transparent pricing with no hidden complexity. - 24/5 human customer support. - Dedicated onboarding and migration assistance. - Continuous innovation from a founder-led product company. SuperOps helps MSPs and internal IT teams consolidate their IT operations stack into one unified platform, replacing reactive, tool-driven workflows with proactive, AI-powered service delivery. By reducing operational complexity and automating repetitive work, organizations can improve efficiency, enhance service quality, and scale without adding unnecessary overhead.

**Average Rating:** 4.4/5.0

**Total Reviews:** 200

#### How Do G2 Users Rate SuperOps?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.4/10 (Category avg: 8.3/10)

#### Who Is the Company Behind SuperOps?

- **Seller:** [SuperOps Inc](https://www.g2.com/sellers/superops-inc)
- **Company Website:** superops.com
- **Year Founded:** 2020
- **HQ Location:** Claymont, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66d52cd1c4ac582f344d1509c7a0368ea31ec9c57b46eb68a317c99ac786483c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsuperops-ai%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 84% Small, 14% Medium

#### What Do G2 Reviewers Say About SuperOps?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SuperOps to be **very easy to use** , appreciating its shallow learning curve and intuitive interface.
- Users rave about the **exceptional customer support** of SuperOps, highlighting quick responses and helpful guidance every time.
- Users appreciate the **ease of use and feature growth** of SuperOps, which enhances their MSP experience significantly.
- Users praise the **attractive GUI design** of SuperOps, enhancing their IT support operations with ease and efficiency.
- Users highlight the **intuitive interface** of SuperOps, making it easy to streamline workflows and manage operations effectively.

##### Cons

- Users notice the **missing features** in SuperOps, particularly the lack of user signatures on tickets for proof of delivery.
- Users point out **feature issues** in SuperOps, such as limited integrations and cumbersome workflows that need improvement.
- Users note **integration issues** with SuperOps, suggesting improvements for smoother functionality and additional connectivity options.
- Users face **access limitations** with SuperOps, including file preview issues and restrictions on uploading large files.
- Users note a **lack of integrations** in SuperOps, suggesting improvements with additional connections to enhance functionality.

#### What Are Recent G2 Reviews of SuperOps?

**["Modern, Fast-Evolving RMM with a Great UI and Strong Integrations"](https://www.g2.com/survey_responses/superops-review-12985082)**

**Rating:** 4.5/5.0 stars

_— Kevin J. W._

[Read full review](https://www.g2.com/survey_responses/superops-review-12985082)

**["All-in-One RMM + Ticketing That Powers Remote-First Automation"](https://www.g2.com/survey_responses/superops-review-12986642)**

**Rating:** 5.0/5.0 stars

_— Nick M._

[Read full review](https://www.g2.com/survey_responses/superops-review-12986642)

### [Infraon Infinity](https://www.g2.com/products/infraon-infinity/reviews)

Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently. IT Asset Management module supports both Agent and discovery, which helps the IT team to manage both office network and remote devices in the current hybrid work culture. An inbuilt ticketing system with workflow automation helps exceptional service delivery and employee satisfaction. Infraon Infinity has an intuitive UI, is effortlessly configurable and customizable to meet your exact requirements, and is easily integrated with other business and IT systems. The rich custom dashboards and reports help you make well-informed business decisions and manage your expenses, employee/customer/asset lifecycle. Infraon Infinity Platform is an All-in-one IT operations platform from Infraon Corp, whose sub-products includes Infraon Assets - IT Asset Management Platform, Infraon ITSM- IT service desk, Infraon Helpdesk - Customer Support Software, Infraon NMS- Network Management System, Infraon ITIM - Data centre Management System, and Infraon Infinity An All-in-one IT operations platform, etc. with more than 10000+ user world wide. Start a free trial now!

**Average Rating:** 4.7/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Infraon Infinity?

- **Ease of Use:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.9/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Infraon Infinity?

- **Seller:** [Infraon](https://www.g2.com/sellers/infraon)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, CA
- **Twitter:** @infraoncorp  
93 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58c6422c5e91b001c15870454c8fa5030f41a2382a89820b6b36219bb06a65a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finfraon%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 95% Medium, 5% Small

#### What Do G2 Reviewers Say About Infraon Infinity?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized IT operations** of Infraon Infinity, enhancing ticketing, tracking, and resolution efficiency.
- Users value the **all-in-one platform** of Infraon Infinity, which effectively streamlines operations and minimizes tool sprawl.
- Users value the **all-in-one solution** of Infraon Infinity for streamlining operations and minimizing tool sprawl.
- Users value the **all-in-one platform** of Infraon Infinity for streamlining IT operations and reducing tool sprawl.
- Users value the **centralized management** of Infraon Infinity, leading to quicker resolutions and improved visibility.

##### Cons

- Users experience **delay issues** due to the scheduled release pipeline affecting the timely delivery of requested features.
- Users experience **delays** due to the scheduled release pipeline affecting timely delivery of requested features.
- Users face challenges due to the **limited customization options** , hindering adaptability to specific business workflows.
- Users report that the **scheduled release pipeline** delays the timely delivery of requested features in Infraon Infinity.
- Users face **scheduling issues** that sometimes delay the delivery of requested features, impacting overall satisfaction.

#### What Are Recent G2 Reviews of Infraon Infinity?

**["The tool is helpful for tracking issues, though a faster response time would improve the experience."](https://www.g2.com/survey_responses/infraon-infinity-review-11716409)**

**Rating:** 4.0/5.0 stars

_— Abhishek T._

[Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11716409)

**["Helpdesk Ticketing System"](https://www.g2.com/survey_responses/infraon-infinity-review-11732899)**

**Rating:** 4.5/5.0 stars

_— Shubham S._

[Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11732899)

### [Oomnitza](https://www.g2.com/products/oomnitza/reviews)

Oomnitza is the Trusted Intelligent Asset Data Layer for the modern enterprise, turning fragmented technology data into accurate, governed, and actionable intelligence. In most organizations, asset data is scattered across IT, security, finance, HR, procurement, endpoint, identity, SaaS, and cloud systems, and each one only knows part of the story. When those systems disagree, workflows slow down, audits become manual, costs leak, and automation and AI act on unreliable context. Oomnitza changes the model. It continuously aggregates, normalizes, reconciles, validates, enriches, and governs asset data across the full lifecycle, so every system can act on the most trusted version of the truth. Systems of Work like ServiceNow, Salesforce, Zendesk, and Atlassian are built to execute work. Oomnitza is the System of Trust that feeds them accurate, reconciled, lifecycle-aware intelligence they can safely act on. The result is a single, asset-centric source of truth that helps IT, security, compliance, finance, and operations teams Trust their data, Act with confidence, and Lead with defensible decisions. Why IT teams choose Oomnitza: -Trusted single source of truth: Manage hardware, software, SaaS, and cloud in one asset-centric platform, with 98%+ data accuracy. -No more spreadsheet cleanup: Asset data is continuously reconciled across your systems and kept trustworthy. -Automation that saves hours: Streamline onboarding, offboarding, access reviews, and audits with no tickets or manual handoffs. -Works with your tools: Connects to the systems you already use, including Jamf, Intune, Okta, Zendesk, and 1,500+ more. -Fast deployment: No agents to install. No rebuild required. See value in weeks, not months. Oomnitza helps IT, security, and finance work from the same trusted playbook to reduce risk, improve compliance, and turn technology data into a competitive advantage.

**Average Rating:** 4.6/5.0

**Total Reviews:** 139

#### How Do G2 Users Rate Oomnitza?

- **Ease of Use:** 8.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.1/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Oomnitza?

- **Seller:** [Oomnitza](https://www.g2.com/sellers/oomnitza)
- **Company Website:** www.oomnitza.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @Oomnitza  
371 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d50ec59d446edd9813cf039615cd9728865c1d6445dfdb737f84a1b88f972392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2518359%2F&secure%5Burl_type%5D=linkedin_company_website)  
115 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Large, 37% Medium

#### What Do G2 Reviewers Say About Oomnitza?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **high level of customizability** in Oomnitza, enabling tailored solutions and improved operational processes.
- Users value the **flexible automation** capabilities of Oomnitza, enabling effective data integration and operational efficiency.
- Users find Oomnitza's **customizability** enhances usability, allowing for a tailored experience that meets individual needs.
- Users value the **easy integrations** of Oomnitza, streamlining automation and enhancing IT device management efficiency.
- Users value the **flexibility and deep integration** of Oomnitza, enabling powerful customization and workflows for operational processes.

##### Cons

- Users find the **complexity** of Oomnitza daunting, especially during setup and configuration without technical expertise.
- Users experience a **poor interface design** with Oomnitza, making navigation and configuration unnecessarily complex and confusing.
- Users find the **complex configuration** process tedious, requiring frequent navigation across multiple screens for changes.
- Users find the **difficult learning curve** of Oomnitza challenging due to its complex setup and design requirements.
- Users find **difficult navigation** in Oomnitza due to scattered data and multiple screens for configuration changes.

#### What Are Recent G2 Reviews of Oomnitza?

**["An effective and flexible asset management system"](https://www.g2.com/survey_responses/oomnitza-review-4523223)**

**Rating:** 4.5/5.0 stars

_— Dan B._

[Read full review](https://www.g2.com/survey_responses/oomnitza-review-4523223)

**["Aggregate Internal & External Sources for End-to-End Asset Tracking"](https://www.g2.com/survey_responses/oomnitza-review-12953703)**

**Rating:** 4.5/5.0 stars

_— Ryan M._

[Read full review](https://www.g2.com/survey_responses/oomnitza-review-12953703)

#### What Are G2 Users Discussing About Oomnitza?

- [What is Oomnitza used for?](https://www.g2.com/discussions/what-is-oomnitza-used-for)

### [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)

Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments, Zendesk is designed to accommodate the evolving needs of growing organizations without costly developer resources. The platform offers pre-built integrations with popular IT and HR systems, along with robust data analytics to drive informed decisions. Whether you're looking to build a top-tier service desk, improve incident management, automate workflows, or boost self-service capabilities, Zendesk for Employee Service provides the ease of use, flexibility and scalability required for today's dynamic workplace.

**Average Rating:** 4.5/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Zendesk for Employee Service?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Zendesk for Employee Service?

- **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk)
- **Company Website:** www.zendesk.com
- **Year Founded:** 2007
- **HQ Location:** San Francisco, CA
- **Twitter:** @Zendesk  
102,672 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=511eeaf2c0ddc5065caaef5bb8b6d60bcc6b89740bd82db40e2e197c6eced9e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F418095%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,302 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 53% Medium, 25% Small

#### What Do G2 Reviewers Say About Zendesk for Employee Service?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **quick access to answers** from Unleash, enhancing collaboration and saving significant time.
- Users find **time-saving efficiency** with Zendesk for Employee Service, streamlining communication and project management significantly.
- Users value the **AI-powered search capabilities** of Zendesk for Employee Service, significantly enhancing support efficiency and collaboration.
- Users appreciate the **easy integrations** of Zendesk for Employee Service, quickly getting up and running with excellent support.
- Users appreciate the **smooth integration process** of Zendesk for Employee Service, enabling quick deployment and enhanced productivity.

##### Cons

- Users find the **AI limitations** in Zendesk for Employee Service hinder effective discrepancy detection and transparency.
- Users find the **limited options** in Zendesk for Employee Service restricts advanced functionality and customization.
- Users find the **missing features** in Zendesk for Employee Service limit its functionality for more complex needs.
- Users often face **slow loading** issues with Zendesk, requiring frequent refreshes to view updated tickets.
- Users find the lack of a **mobile app** for Zendesk Employee Service makes accessing information on the go challenging.

#### What Are Recent G2 Reviews of Zendesk for Employee Service?

**["Automated organized Employee service solution with Zendesk"](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-13051630)**

**Rating:** 4.5/5.0 stars

_— Aayush M._

[Read full review](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-13051630)

**["A Game Changer for People Operations"](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-12800637)**

**Rating:** 5.0/5.0 stars

_— Megan J._

[Read full review](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-12800637)

#### What Are G2 Users Discussing About Zendesk for Employee Service?

- [What is the WFM process?](https://www.g2.com/discussions/tymeshift-what-is-the-wfm-process)
- [What is Tymeshift Zendesk?](https://www.g2.com/discussions/what-is-tymeshift-zendesk)
- [What is Tymeshift?](https://www.g2.com/discussions/what-is-tymeshift)
- [What Tymeshift used for?](https://www.g2.com/discussions/what-tymeshift-used-for)

### [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews)

BMC Discovery (formerly BMC Atrium Discovery and Dependency Mapping, or ADDM) creates a dynamic, holistic view of all data center assets and the relationships between them, giving IT crucial visibility into how the assets support the business. Each scan delves into the information and dependencies for all software, hardware, network, storage, and versions, providing IT with the context needed to create an application map from any piece of information about it. A lightweight footprint allows IT to map applications with up to 100% accuracy in 15 minutes or less.

**Average Rating:** 4.2/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate BMC Helix Discovery?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind BMC Helix Discovery?

- **Seller:** [BMC Helix](https://www.g2.com/sellers/bmc-helix)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=63b4dbbe36c184b8e0bcfe321196485a32ca82b8a8050b7bdd9dc630481c3b87&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbmchelix%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,266 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 50% Medium, 39% Large

#### What Are Recent G2 Reviews of BMC Helix Discovery?

**["More for less"](https://www.g2.com/survey_responses/bmc-helix-discovery-review-5165048)**

**Rating:** 4.5/5.0 stars

_— Julio Cesar M._

[Read full review](https://www.g2.com/survey_responses/bmc-helix-discovery-review-5165048)

**["BMC Helix Discovery Review"](https://www.g2.com/survey_responses/bmc-helix-discovery-review-4916102)**

**Rating:** 4.0/5.0 stars

_— Arindam S._

[Read full review](https://www.g2.com/survey_responses/bmc-helix-discovery-review-4916102)

#### What Are G2 Users Discussing About BMC Helix Discovery?

- [What is BMC Helix Discovery used for?](https://www.g2.com/discussions/what-is-bmc-helix-discovery-used-for)
- [What is BMC DSOM?](https://www.g2.com/discussions/what-is-bmc-dsom)
- [What is remedy Helix?](https://www.g2.com/discussions/bmc-helix-discovery-what-is-remedy-helix)
- [What is BMC Helix?](https://www.g2.com/discussions/what-is-bmc-helix)
- [What is BMC helix discovery?](https://www.g2.com/discussions/what-is-bmc-helix-discovery)

### [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews)

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

**Average Rating:** 4.7/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Device42, A Freshworks Company?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Device42, A Freshworks Company?

- **Seller:** [Device42](https://www.g2.com/sellers/device42)
- **Year Founded:** 2010
- **HQ Location:** West Haven, CO
- **Twitter:** @device42  
1,688 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22df0efb3ab00086dcd8e90666492f2f22c0c1881cd6d718df4cdb2fe4240850&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2345405%2F&secure%5Burl_type%5D=linkedin_company_website)  
75 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Large, 35% Medium

#### What Do G2 Reviewers Say About Device42, A Freshworks Company?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **clear visibility of IT assets and dependencies** offered by Device42, simplifying tracking and troubleshooting.
- Users appreciate the **ease of use** of Device42, simplifying tracking and troubleshooting of IT assets effortlessly.
- Users value the **productivity improvement** offered by Device42, streamlining asset tracking and troubleshooting effortlessly.
- Users appreciate the **latest trends in asset management** and comprehensive hybrid IT discovery offered by Device42.
- Users value the **efficient tracking** of IT assets and dependencies, streamlining infrastructure management and troubleshooting.

##### Cons

- Users find Device42's **complexity** challenging to navigate initially, particularly for smaller teams during setup.
- Users experience **latency issues** with Device42, particularly during large data transfers, impacting performance and usability.
- Users find the **learning curve steep** , making setup and navigation challenging initially, particularly for smaller teams.
- Users find the **navigation issues** of Device42 challenging, especially during initial setup and for smaller teams.
- Users experience occasional **performance issues** , particularly when managing large data sets or requests.

#### What Are Recent G2 Reviews of Device42, A Freshworks Company?

**["Integrated and Powerful Solution in IT Asset Management"](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079)**

**Rating:** 4.5/5.0 stars

_— osman y._

[Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079)

**["Effortless IT Asset Tracking and Insightful Dependency Mapping"](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407)**

**Rating:** 4.0/5.0 stars

_— Ajay D._

[Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407)

#### What Are G2 Users Discussing About Device42, A Freshworks Company?

- [What is D42?](https://www.g2.com/discussions/what-is-d42)
- [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) - 1 comment
- [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) - 1 comment
- [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) - 1 comment

### [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews)

Helping people and businesses access their digital lives from virtually anywhere, on any device.

**Average Rating:** 4.2/5.0

**Total Reviews:** 203

#### How Do G2 Users Rate LogMeIn Central?

- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind LogMeIn Central?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Network Administrator, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Small, 38% Medium

#### What Are Recent G2 Reviews of LogMeIn Central?

**["Great Remote Management and Remote Control software!"](https://www.g2.com/survey_responses/logmein-central-review-4579787)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787)

**["LogMeIn For Fast, Efficient Remote Troubleshooting"](https://www.g2.com/survey_responses/logmein-central-review-12661807)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807)

- [‹ Prev‹ Prev](/categories/it-asset-management/mid-market?order=g2_score&page=2#product-list)
- [1](/categories/it-asset-management/mid-market?order=g2_score#product-list)
- [2](/categories/it-asset-management/mid-market?order=g2_score&page=2#product-list)
- 3
- [4](/categories/it-asset-management/mid-market?order=g2_score&page=4#product-list)
- [Next ›Next ›](/categories/it-asset-management/mid-market?order=g2_score&page=4#product-list)

Spotlight Categories

[Purchasing Software](https://www.g2.com/categories/purchasing-software)

[Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm)

[Product Analytics Software](https://www.g2.com/categories/product-analytics)

[Data Observability Software](https://www.g2.com/categories/data-observability)

[Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr)

Similar Categories

- [Application Portfolio Management](/categories/application-portfolio-management)
- [Auto Scaling](/categories/auto-scaling)
- [Cloud Cost Management](/categories/cloud-cost-management)
- [Cloud Management Platforms](/categories/cloud-management-platforms)
- [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools)

- [Columnar Databases](/categories/columnar-databases)
- [Data as a Service (DaaS)](/categories/data-as-a-service-daas)
- [Data Destruction](/categories/data-destruction)
- [Data Extraction](/categories/data-extraction-tools)
- [Data Governance](/categories/data-governance-tools)

- [Data Observability](/categories/data-observability)
- [Data Recovery](/categories/data-recovery)
- [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management)
- [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem)
- [Digital Governance](/categories/digital-governance)

[Browse IT Asset Management Themes](/categories/it-asset-management/themes)