# Best IT Asset Management Software for Medium-Sized Businesses - Page 2

## How Many IT Asset Management Software Products Does G2 Track?

**Total Products under this Category:** 256

### Category Stats (Aug 2026)

- **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Teqtivity (+3.18%) - Among all products in this category, Teqtivity recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank IT Asset Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 21,100+ Authentic Reviews
- 256+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for IT Asset Management Software
 ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=1621548&focus%5B%5D=107230&focus%5B%5D=7972&focus%5B%5D=152661&focus%5B%5D=2397&focus%5B%5D=2864&focus%5B%5D=16222)

Highlighted products: NinjaOne, Deel IT, Flexera One, Lansweeper, ServiceNow IT Asset Management, TeamViewer, Freshservice, and Atera.

Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=deel-it&focus%5B%5D=flexera-one&focus%5B%5D=lansweeper&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=teamviewer&focus%5B%5D=freshservice&focus%5B%5D=atera&segment=mid-market)

**Sponsored**

### AssetSonar

AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-08-08T02%3A50%3A51Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=87855&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=125c4e2259ec026d5c9473d796c5fa059cf3ff9a648eb34ad5c4820427cacfb7&secure%5Burl%5D=https%3A%2F%2Fgo.ezo.io%2Fassetsonar%2Fit-asset-management-software_of%2F%3Futm_source%3Dpaid_advertising%26utm_medium%3Dg2%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=custom_url)

### [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews)

Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes compliance functions, automates evidence collection, and simplifies audits, helping security teams reduce compliance efforts. Scrut supports 70+ out-of-the-box frameworks, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS, with the flexibility to add custom frameworks for unique regulatory needs. With 150+ integrations, Scrut seamlessly integrates into your security and IT ecosystem, automating compliance, eliminating manual work, and improving risk visibility. Join 2500+ industry leaders who trust Scrut for simplified compliance and risk management. Schedule a demo today.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,311

#### How Do G2 Users Rate Scrut Automation?

- **Ease of Use:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.4/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Scrut Automation?

- **Seller:** [Scrut Automation](https://www.g2.com/sellers/scrut-automation)
- **Company Website:** www.scrut.io
- **Year Founded:** 2022
- **HQ Location:** Palo Alto, US
- **Twitter:** @scrutsocial  
120 Twitter followers
- **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc41c2e597940ae09ba338bf6abec320af78c3999ea4eb88e00635f919f04135&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Fscrut-automation&secure%5Burl_type%5D=linkedin_company_website)  
233 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CTO, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 50% Small, 48% Medium

#### What Do G2 Reviewers Say About Scrut Automation?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Scrut Automation's **ease of use** invaluable for tracking tasks and maintaining team access effectively.
- Users commend the **outstanding customer support** of Scrut Automation, highlighting teamwork and effective guidance throughout the process.
- Users appreciate the **exceptional support and guidance** from Scrut's team, significantly enhancing their compliance experience.
- Users value the **exceptional compliance management** by Scrut Automation, finding it efficient and cost-effective for SOC 2 processes.
- Users value the **supportive compliance assistance** from Scrut Automation, enhancing clarity and ease during audits.

##### Cons

- Users feel that Scrut Automation requires **significant improvements** in UI clarity and documentation quality for better usability.
- Users note the **missing features** in Scrut Automation, particularly in auto-answering questionnaires and report customization.
- Users face **technical issues** with complex modules and occasional login problems, impacting the overall user experience.
- Users find the **learning curve steep** , making navigation and understanding challenging for newcomers to Scrut Automation.
- Users express concerns over **lack of clarity** in test results and policy processes, complicating their experience with Scrut Automation.

#### What Are Recent G2 Reviews of Scrut Automation?

**["Automates Compliance and Evidence Collection — Boosts Audit Readiness and Efficiency"](https://www.g2.com/survey_responses/scrut-automation-review-13049695)**

**Rating:** 4.0/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/scrut-automation-review-13049695)

**["Transforming Compliance and Security Management with Scrut Automation"](https://www.g2.com/survey_responses/scrut-automation-review-10499291)**

**Rating:** 5.0/5.0 stars

_— Karan A._

[Read full review](https://www.g2.com/survey_responses/scrut-automation-review-10499291)

#### What Are G2 Users Discussing About Scrut Automation?

- [What is Scrut Automation used for?](https://www.g2.com/discussions/what-is-scrut-automation-used-for) - 1 comment, 1 upvote

### [quipteams](https://www.g2.com/products/quipteams/reviews)

We enable 400+ businesses to efficiently manage their hardware-related operations, including procurement, onboarding, offboarding, warehousing, tech support and buyback across 155 countries. Full API access to automate every workflow at scale. Simple pay-as-you-go model, no platform fees or subscriptions.

**Average Rating:** 5.0/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate quipteams?

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind quipteams?

- **Seller:** [Quipteams](https://www.g2.com/sellers/quipteams)
- **Year Founded:** 2021
- **HQ Location:** Remote
- **Twitter:** @quipteams
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=50d39462eea5807242a83a22f02100e9ef109a7af2fd1ee9396b0ac8a3da17c9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquipteams&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®
- **Ownership:** Private

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 83% Medium, 8% Large

#### What Do G2 Reviewers Say About quipteams?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **world-class customer support** of Quipteams, enabling quick and seamless laptop management in LATAM.
- Users praise the **top-notch product quality** of Quipteams, emphasizing fast shipping and seamless operations.
- Users value the **ease of use** of Quipteams, appreciating the seamless management of work laptops across multiple countries.
- Users value the **centralized management** of Quipteams, streamlining logistics and enhancing efficiency across global teams.
- Users commend QuipTeams for their **exceptional asset management services** , significantly improving efficiency and oversight in complex processes.

##### Cons

- Users feel that adding more integrations would resolve **integration issues** and significantly improve their experience with quipteams.
- Users desire **additional features** on Quipteams, especially integration with Slack for better functionality.
- Users note the need for better **payment UX/UI** , as the current process can be confusing and unexpected.

#### What Are Recent G2 Reviews of quipteams?

**["Smooth, Human Support That Makes IT Management Easy with QuipTeams"](https://www.g2.com/survey_responses/quipteams-review-13063578)**

**Rating:** 5.0/5.0 stars

_— Yasseen B._

[Read full review](https://www.g2.com/survey_responses/quipteams-review-13063578)

**["An outstanding Support Team who are eager to help and constantly improve the UX"](https://www.g2.com/survey_responses/quipteams-review-13104585)**

**Rating:** 5.0/5.0 stars

_— Jordan F._

[Read full review](https://www.g2.com/survey_responses/quipteams-review-13104585)

### [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews)

Lifecycle Manager gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value that results in increased revenue. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, SaaS usage, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. SaaS usage and AI adoption visibility: Get visibility into what apps are actually being used across your clients’ environments and browsers so you can guide renewals, fight shadow IT, and help clients adopt SaaS and AI more effectively. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Automate Strategic QBRs: Deliver polished, insight-driven QBRs in minutes - not hours. Lifecycle Manager automates data collection and presentation creation, giving your team tailored client insights that turn every QBR into a strategic conversation with clear next steps, buy-in, and budget alignment. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo

**Average Rating:** 4.5/5.0

**Total Reviews:** 217

#### How Do G2 Users Rate ScalePad Lifecycle Manager?

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ScalePad Lifecycle Manager?

- **Seller:** [ScalePad](https://www.g2.com/sellers/scalepad)
- **Company Website:** www.scalepad.com
- **Year Founded:** 2015
- **HQ Location:** Vancouver, BC
- **Twitter:** @GoScalePad  
981 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=65e8fb974179a19c4d14b5706418e1904180ba5e0d12fd01e9c44a2b382dbce5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscalepad%2F&secure%5Burl_type%5D=linkedin_company_website)  
235 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 73% Small, 24% Medium

#### What Do G2 Reviewers Say About ScalePad Lifecycle Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users highly recommend the **ease of use** of ScalePad Lifecycle Manager for seamless integration and insights.
- Users value the **seamless integrations** with RMM and PSA tools, enhancing efficiency and support for clients.
- Users value the **centralized asset overview** provided by ScalePad, enhancing visibility and management of warranty information.
- Users value the **intuitive interface** of ScalePad Lifecycle Manager, which enhances efficiency in managing warranties and equipment.
- Users commend the **excellent customer support** from ScalePad Lifecycle Manager, consistently aiding with inquiries and issues.

##### Cons

- Users face **integration issues** that hinder automation and complicate the syncing process with other tools.
- Users desire more **automation and integration features** , expressing frustration over missing functionalities like hardware compatibility checks.
- Users note the **expensive pricing** of ScalePad Lifecycle Manager, which can hinder effective usage and scalability.
- Users find the **inadequate reporting** limits customization, making it hard to tailor dashboards and filter unwanted data.
- Users experience **latency issues** with ScalePad Lifecycle Manager, resulting in delays for asset updates and certificate disposal.

#### What Are Recent G2 Reviews of ScalePad Lifecycle Manager?

**["ScalePad Lifecycle Manager: A Game Changer for Modernizing Our Advisory Practice"](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325)**

**Rating:** 4.5/5.0 stars

_— Chris O._

[Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325)

**["Clean Lifecycle Data, Perfect for Proactive QBRs and Upgrade Planning"](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697)**

**Rating:** 4.5/5.0 stars

_— Paul H._

[Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697)

#### What Are G2 Users Discussing About ScalePad Lifecycle Manager?

- [How do you use Scalepad?](https://www.g2.com/discussions/how-do-you-use-scalepad)
- [How much does ScalePad cost?](https://www.g2.com/discussions/how-much-does-scalepad-cost) - 1 comment
- [What does warranty master do?](https://www.g2.com/discussions/what-does-warranty-master-do) - 2 comments
- [What does ScalePad do?](https://www.g2.com/discussions/what-does-scalepad-do) - 2 comments

### [Motadata ServiceOps](https://www.g2.com/products/motadata-serviceops/reviews)

Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools. ServiceOps includes a PinkVerify-certified Service Desk for incident, service request, problem, and change management, alongside an Asset Manager for full hardware and software lifecycle tracking and a Patch Manager for endpoint patching. Automation runs throughout the platform, from ticket routing and prioritization to SLA enforcement and approval workflows. Teams choose ServiceOps for its intuitive interface, strong automation, real-time reporting, and responsive support. It is available for on-premises deployment, giving organizations control over their data while modernizing and streamlining IT operations.

**Average Rating:** 4.6/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Motadata ServiceOps?

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Motadata ServiceOps?

- **Seller:** [Mindarray Systems](https://www.g2.com/sellers/mindarray-systems)
- **Year Founded:** 2010
- **HQ Location:** Ahmedabad, India
- **Twitter:** @MindArraySystem  
152 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2eb33bf313f5b73a7b67a12b21c1690e3ccbef6a03c140c5a4d53478ef5f8a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindarray-systems&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Information Technology and Services
- **Company Size:** 72% Medium, 17% Small

#### What Do G2 Reviewers Say About Motadata ServiceOps?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of tracking and managing assets** with Motadata ServiceOps, benefiting from intuitive UI and real-time updates.
- Users find the **ease of use** in Motadata ServiceOps beneficial for effortlessly managing and tracking assets.
- Users value the **ease of tracking and managing assets** with Motadata ServiceOps, appreciating detailed reporting and real-time updates.
- Users value the **intuitive interface** of Motadata ServiceOps, which simplifies asset tracking and management significantly.
- Users value the **automation of ticket assignments** , enhancing efficiency and providing clear communication to clients.

##### Cons

- Users find the **installation issues** on macOS to be a significant hurdle when setting up Motadata ServiceOps.

#### What Are Recent G2 Reviews of Motadata ServiceOps?

**["Streamlined ITSM with Strong SLA Tracking and Automation"](https://www.g2.com/survey_responses/motadata-serviceops-review-13109145)**

**Rating:** 4.0/5.0 stars

_— Biswajit P._

[Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13109145)

**["Hands-on Experience with Motadata ServiceOps for Enterprise ITSM, ITAM & Patch Management"](https://www.g2.com/survey_responses/motadata-serviceops-review-13133853)**

**Rating:** 5.0/5.0 stars

_— pawan c._

[Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13133853)

#### What Are G2 Users Discussing About Motadata ServiceOps?

- [What is Motadata ServiceOps used for?](https://www.g2.com/discussions/what-is-motadata-serviceops-used-for)

### [Timly](https://www.g2.com/products/timly/reviews)

Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries, enabling users to optimize their asset management strategies while ensuring the availability and safety of their equipment and materials. The target audience for Timly includes businesses in sectors such as manufacturing, construction, logistics, and healthcare, where precise asset tracking is crucial. By utilizing Timly, organizations can prevent material losses, reduce the time spent searching for equipment, and ensure that devices and machinery are operational when needed. This is particularly beneficial for teams that rely on a variety of tools and equipment to maintain productivity and meet project deadlines. One of the standout features of Timly is its ability to centralize critical inventory data in the cloud, providing users with a comprehensive 360° view of their assets. Each item is assigned a unique QR code, which links the physical asset to its digital profile. This integration simplifies the tracking process, allowing users to quickly access information about each asset's location, condition, and maintenance history. The platform also supports quality control measures, helping businesses adhere to regulatory and safety standards while maintaining operational efficiency. Timly's user-friendly interface and robust functionality make it an effective solution for organizations looking to streamline their asset management processes. By leveraging the power of cloud technology, Timly ensures that users can access their inventory data from anywhere, facilitating real-time updates and collaboration among team members. This flexibility is essential for businesses that operate across multiple locations or require remote access to their asset information. Overall, Timly stands out in the asset tracking category by offering a comprehensive suite of tools that enhance visibility, accountability, and efficiency in inventory management. Its focus on preventing material losses and ensuring the availability of critical assets positions it as a valuable resource for businesses seeking to improve their operational workflows and maintain a competitive edge in their respective industries.

**Average Rating:** 4.9/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate Timly?

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 5.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Timly?

- **Seller:** [Timly Software AG](https://www.g2.com/sellers/timly-software-ag)
- **Company Website:** timly.com
- **Year Founded:** 2020
- **HQ Location:** Zürich, CH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0b6db853194542b1e5f39071d8b166068327094353ce0c33de6b837cde4e7ee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftimly-ag%2F&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction, Hospital & Health Care
- **Company Size:** 65% Medium, 31% Small

#### What Do G2 Reviewers Say About Timly?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick alerts** from Timly, enhancing visibility and responsiveness in managing equipment stock.
- Users commend Timly for its **efficient communication** , benefiting from quick responses and excellent visibility of equipment stock.
- Users appreciate Timly's **quick customer support** , highlighting the team's responsiveness to inquiries and efficient service.
- Users appreciate the **ease of use** of Timly, finding it efficient and responsive for managing equipment stock.
- Users value Timly's **efficiency** , highlighting its usefulness and excellent visibility over equipment stock management.

##### Cons

- Users suggest that the **design of the software** could be improved for a better user experience.
- Users suggest enhancing the **poor interface design** of Timly for better usability and a smoother experience.

#### What Are Recent G2 Reviews of Timly?

**["Timly: clear interface, immediate handling, and efficient use"](https://www.g2.com/survey_responses/timly-review-13129049)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/timly-review-13129049)

**["Clear, intuitive, and with outstanding support – Timly is absolutely recommendable"](https://www.g2.com/survey_responses/timly-review-13079901)**

**Rating:** 5.0/5.0 stars

_— Mark W._

[Read full review](https://www.g2.com/survey_responses/timly-review-13079901)

### [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews)

PDQ Deploy & Inventory is a self-hosted, agentless endpoint management and patch automation solution that helps IT administrators scan, organize, and maintain Windows devices on on-prem and VPN-connected networks. Common use cases include: automated third-party patching and Windows Cumulative Update deployment, software inventory and compliance auditing, dynamic device group management, PowerShell script execution across targeted endpoints, and recurring maintenance automation for on-prem/on-network Windows fleets. PDQ Deploy & Inventory consists of two complementary tools sold under a single license. PDQ Inventory scans Windows devices across the network to collect hardware specifications, installed applications, OS versions, Active Directory attributes, and custom data defined via PowerShell Scanner. It automatically groups devices into dynamic collections based on criteria such as software version, disk space, or AD membership, and syncs with Active Directory to keep computer records current. PDQ Deploy uses those collections as deployment targets to push software, run scripts, and automate patch management on a defined schedule and silently, without interrupting end users. The Package Library provides 500+ prebuilt packages covering popular third-party applications and Windows Cumulative Updates for workstations and servers, maintained and tested by PDQ. Key features include: - Automated patch management: Schedule recurring deployments of third-party software and Windows Cumulative Updates to targeted device groups, with heartbeat-triggered retries for offline machines - Dynamic Collections: Device groups that update automatically based on defined inventory criteria, enabling precise and up-to-date deployment targeting - Custom packages and scripting: Build multi-step deployment packages, deploy executables/installers/msi packages, and execute PowerShell or batch scripts across targeted devices for configuration changes, troubleshooting, and maintenance tasks - Reporting: Prebuilt and custom reports with scheduled, automated email delivery — commonly used for compliance audits and management reporting - Central Server mode: Connects multiple admin consoles to a single PDQ server, allowing IT teams to collaboratively manage packages, schedules, and deployment histories from their workstations Unlike PDQ Connect, PDQ's separate cloud-native, agent-based product for remote and hybrid fleets, PDQ Deploy & Inventory is purpose-built for on-prem and VPN-connected environments where devices are network-accessible. PDQ was founded in 2001 and is headquartered in Salt Lake City, Utah. The company develops device management software purpose-built for Windows-focused IT teams, ranging from solo sysadmins to mid-sized IT departments. PDQ's product portfolio includes PDQ Deploy & Inventory for on-prem environments, cloud-native PDQ Connect for remote and hybrid fleet management, SmartDeploy for Windows imaging, SimpleMDM for Apple device management, ISL for remote access and remote desktop support, and PDQ Detect for vulnerability management. PDQ Deploy & Inventory is used by IT teams in education, government, manufacturing, healthcare, and finance. Licensed per administrator with unlimited endpoint access — not per device.

**Average Rating:** 4.8/5.0

**Total Reviews:** 273

#### How Do G2 Users Rate PDQ Deploy & Inventory?

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind PDQ Deploy & Inventory?

- **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com)
- **Company Website:** www.PDQ.com
- **Year Founded:** 2001
- **HQ Location:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal  
987 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3811ece6239044b66405bec2411cdf84f2b57c0f1db07a6603b636660d1f3ff6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17961724%2F&secure%5Burl_type%5D=linkedin_company_website)  
392 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Primary/Secondary Education, Government Administration
- **Company Size:** 73% Medium, 17% Large

#### What Do G2 Reviewers Say About PDQ Deploy & Inventory?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in PDQ Deploy & Inventory, making deployment and querying straightforward and efficient.
- Users value the **automation capabilities** of PDQ Deploy & Inventory, streamlining application updates and saving valuable time.
- Users value the **deployment ease** of PDQ Deploy & Inventory, appreciating its speed and straightforward functionality.
- Users find PDQ Deploy & Inventory to be **reliable** and efficient for on-premises network management and audits.
- Users praise the **setup ease** of PDQ Deploy & Inventory, valuing its straightforward installation and rapid deployment capabilities.

##### Cons

- Users face **integration issues** that complicate remote client management, relying on additional tools for optimal functionality.
- Users face **remote access issues** with PDQ Deploy & Inventory, impacting management of off-site clients effectively.
- Users face **access issues** due to reliance on Active Directory, complicating deployment without stable DNS connections.
- Users find the software **expensive** , especially when needing additional resources beyond the free version limitations.
- Users often face **inaccuracy issues** with reports, leading to delays and unreliable data for decision-making.

#### What Are Recent G2 Reviews of PDQ Deploy & Inventory?

**["Outstanding Experience with This Software"](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530)**

**Rating:** 4.5/5.0 stars

_— Robert P._

[Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530)

**["Excellent Simple On-Network Deployment Tools"](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226)**

**Rating:** 4.0/5.0 stars

_— Darin H._

[Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226)

#### What Are G2 Users Discussing About PDQ Deploy & Inventory?

- [Can PDQ deploy images?](https://www.g2.com/discussions/can-pdq-deploy-images) - 1 comment
- [What does PDQ stand for deploy?](https://www.g2.com/discussions/what-does-pdq-stand-for-deploy) - 1 comment
- [How does PDQ inventory scan?](https://www.g2.com/discussions/how-does-pdq-inventory-scan) - 1 comment
- [How does PDQ deploy work?](https://www.g2.com/discussions/how-does-pdq-deploy-work) - 1 comment
- [How does PDQ inventory work?](https://www.g2.com/discussions/how-does-pdq-inventory-work) - 1 comment

### [Dots](https://www.g2.com/products/dots/reviews)

Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency. Key Features: Full Asset Lifecycle Management: Dots automates processes from procurement and onboarding to offboarding, including secure data wiping and sustainable practices like recycling or reselling assets. End-to-End IT Logistics Solution: Dots manages device procurement, storage, and deployment with global reach, supported by a multi-vendor logistics network. Real-Time Tracking: Dots provides visibility into asset locations and lifecycle statuses. Sustainability and Compliance: Dots encourages eco-friendly practices while ensuring secure management of IT assets. How It Works: Dots eliminates fragmented workflows by centralizing IT logistics. Teams benefit from automated processes for onboarding new employees, managing inventory, and offboarding, ensuring data security and compliance. The platform also handles vendor coordination, sourcing equipment tailored to specifications, and global delivery. Benefits: Efficiency: Dots reduces time spent on repetitive tasks, enabling teams to focus on strategic goals. Transparency: Dots offers detailed tracking and notifications, ensuring stakeholders remain informed. Scalability: Dots adapts to the needs of startups and enterprises, helping them to scale and supporting growth without logistical bottlenecks. Integration: Dots connects with existing platforms, creating a unified system for IT asset management and logistics. By using Dots, organizations can move beyond traditional, resource-intensive logistics processes, enabling smoother employee experiences and more sustainable operations. This makes it an ideal choice for businesses managing remote or decentralized teams.

**Average Rating:** 4.7/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Dots?

- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.9/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Dots?

- **Seller:** [Dots](https://www.g2.com/sellers/dots-c186f9d1-ce24-4858-9c64-867a7a7a1e11)
- **Year Founded:** 2023
- **HQ Location:** Miami, US
- **Twitter:** @dots\_tech\_IT  
10 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34a8d64fba031972c8d6ff548ca6a3cb186afdff16ba8c76a8e96517620eafa1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdots-tech%2F&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 59% Medium, 27% Small

#### What Do G2 Reviewers Say About Dots?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of Dots, praising their quick responses and proactive assistance.
- Users appreciate the **user-friendly interface** of Dots, making data onboarding and management effortless and efficient.
- Users value the **seamless integrations** of Dots, enhancing data management and simplifying user experience remarkably.
- Users commend Dots for its **exceptional support and user-friendly asset management** , streamlining procurement and logistics effortlessly.
- Users appreciate the **intuitive platform** of Dots, facilitating efficient management and seamless integrations for better collaboration.

##### Cons

- Users find the **absence of key features** like dark mode and SSO frustrating and limiting for their needs.
- Users find the **lack of price estimates** frustrating, requiring an unnecessary extra step before submitting an order request.
- Users report experiencing **unexplained delays in deliveries** , which can hinder overall satisfaction with the product.
- Users find the **initial setup time-consuming** , requiring effort to understand before achieving stability with Dots.
- Users notice **slow performance** from the system at times, though improvements are being made.

#### What Are Recent G2 Reviews of Dots?

**["Reliable Partner for Everyday IT Needs"](https://www.g2.com/survey_responses/dots-review-12400045)**

**Rating:** 5.0/5.0 stars

_— Shay F._

[Read full review](https://www.g2.com/survey_responses/dots-review-12400045)

**["Exceptional Support and a Platform That Just Works"](https://www.g2.com/survey_responses/dots-review-12293044)**

**Rating:** 5.0/5.0 stars

_— Izzy B._

[Read full review](https://www.g2.com/survey_responses/dots-review-12293044)

### [Proactivanet](https://www.g2.com/products/proactivanet/reviews)

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

**Average Rating:** 4.8/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate Proactivanet?

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Proactivanet?

- **Seller:** [Proactivanet](https://www.g2.com/sellers/proactivanet)
- **Year Founded:** 1998
- **HQ Location:** Gijon
- **Twitter:** @ProactivaNET  
1,775 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8282d03cc8e4d320a972036e57157b3ee4b38081eb0cd796f47c84c351531cfd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproactivanet%2F&secure%5Burl_type%5D=linkedin_company_website)  
65 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 52% Medium, 34% Large

#### What Do G2 Reviewers Say About Proactivanet?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Proactivanet, highlighting its simplicity and effective automation capabilities.
- Users value the **automation capabilities** of Proactivanet, enhancing efficiency through seamless process integration.
- Users praise the **personalized technical support** of Proactivanet, highlighting its ease of change management and configurability.
- Users value the **customization options** of Proactivanet, enhancing their experience with tailored solutions and support.
- Users value the **communication efficiency** of Proactivanet, noting its seamless technical service and straightforward change management.

##### Cons

- Users note the **limited customization** of Proactivanet, restricting modifications to certain modules' functions.
- Users find the **limited functions** of some Proactivanet modules restrictive, hindering customization and flexibility.
- Users face **limited functionality** in some Proactivanet modules, restricting their ability to customize and adapt features.
- Users find the mobile app **visually poor** , despite its functional capabilities and usability.
- Users feel the interface of Proactivanet could be enhanced, highlighting **poor interface design** as a notable drawback.

#### What Are Recent G2 Reviews of Proactivanet?

**["Proactivanet Administrator"](https://www.g2.com/survey_responses/proactivanet-review-10559570)**

**Rating:** 5.0/5.0 stars

_— Claudio P._

[Read full review](https://www.g2.com/survey_responses/proactivanet-review-10559570)

**["Experience in Proactivanet"](https://www.g2.com/survey_responses/proactivanet-review-10600718)**

**Rating:** 4.5/5.0 stars

_— Alejandra R._

[Read full review](https://www.g2.com/survey_responses/proactivanet-review-10600718)

#### What Are G2 Users Discussing About Proactivanet?

- [What is Proactivanet used for?](https://www.g2.com/discussions/what-is-proactivanet-used-for)

### [One to One Plus](https://www.g2.com/products/one-to-one-plus/reviews)

One to One Plus is an all-in-one asset management and help desk platform built to meet the specific needs of schools. Designed with technology teams in mind, the software simplifies the way schools track devices, manage repairs, monitor inventory, and support students and staff. By combining asset management, help desk, and powerful integrations with SIS, MDM, SSO, and other systems, One to One Plus gives districts everything they need in one place. One to One Plus streamlines processes, reduces costs, and saves valuable time for schools districts of all sizes.

**Average Rating:** 4.8/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate One to One Plus?

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind One to One Plus?

- **Seller:** [One to One Plus](https://www.g2.com/sellers/one-to-one-plus)
- **Company Website:** onetooneplus.com
- **Year Founded:** 2015
- **HQ Location:** Spartanburg, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d98450b72845e92d970e6414368ee5918af11e84a4d6803066bc77f10c8ab6f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64506302&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Primary/Secondary Education, Education Management
- **Company Size:** 47% Medium, 33% Large

#### What Do G2 Reviewers Say About One to One Plus?

_AI-generated summary from verified user reviews_

##### Pros

- Users find One to One Plus extremely **user-friendly** , simplifying tasks and enhancing efficiency in inventory management.
- Users praise the **responsive and helpful customer support** , which significantly enhances the overall experience with One to One Plus.
- Users value the **efficient asset management** of One to One Plus, enhancing organization and streamlining tech inventory tasks.
- Users value the **wide variety of features** in One to One Plus that enhance efficiency and usability.
- Users highlight the **exceptional customer service** and responsive support, enhancing their experience with One to One Plus.

##### Cons

- Users express a desire for **missing features** such as asset deletion and individualized role access in One to One Plus.
- Users find the **limited features** of One to One Plus restrictive, lacking customization and advanced functionality.
- Users report encountering **software bugs** that hinder functionality, particularly with dashboard graphs and email correspondence.
- Users often experience **update issues** that disrupt the dashboard layout and introduce bugs, impacting usability and reporting.
- Users face issues with **duplicate asset tags** in One to One Plus, complicating inventory management and usability.

#### What Are Recent G2 Reviews of One to One Plus?

**["One to One Plus: Seamless Control, Every Day"](https://www.g2.com/survey_responses/one-to-one-plus-review-11939309)**

**Rating:** 4.5/5.0 stars

_— Randy R._

[Read full review](https://www.g2.com/survey_responses/one-to-one-plus-review-11939309)

**["Efficient and User-Friendly, always willing to grow with their customer needs"](https://www.g2.com/survey_responses/one-to-one-plus-review-11873935)**

**Rating:** 5.0/5.0 stars

_— KAREN A._

[Read full review](https://www.g2.com/survey_responses/one-to-one-plus-review-11873935)

#### What Are G2 Users Discussing About One to One Plus?

- [What is One to One Plus used for?](https://www.g2.com/discussions/what-is-one-to-one-plus-used-for)

### [IT Glue](https://www.g2.com/products/it-glue/reviews)

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins

**Average Rating:** 4.6/5.0

**Total Reviews:** 715

#### How Do G2 Users Rate IT Glue?

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind IT Glue?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 71% Small, 26% Medium

#### What Do G2 Reviewers Say About IT Glue?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of IT Glue, enjoying quick access to centralized IT documentation for efficient management.
- Users find IT Glue's **flexibility in document management** invaluable for streamlining client documentation and support processes.
- Users value the **effective integrations** of IT Glue, enhancing workflow and simplifying the organization of business tasks.
- Users value the **effective organization** of IT Glue, making asset tracking and documentation effortless across teams.
- Users love the **easy integrations** with other platforms, enhancing functionality and simplifying information access in IT Glue.

##### Cons

- Users often experience **slow performance** in IT Glue, affecting productivity and causing frustration during important tasks.
- Users find it frustrating that IT Glue lacks **missing features** like customizable sections and improved mobile access for documents.
- Users find the **search functionality lacking** , struggling with speed and accuracy when locating documents effectively.
- Users find the **learning curve challenging** , often feeling overwhelmed by complexity and needing practice to use effectively.
- Users highlight **search limitations** in IT Glue, mentioning inconsistent results and slow performance, especially on mobile.

#### What Are Recent G2 Reviews of IT Glue?

**["Powerful without being too rigid."](https://www.g2.com/survey_responses/it-glue-review-8372185)**

**Rating:** 5.0/5.0 stars

_— Ivy S._

[Read full review](https://www.g2.com/survey_responses/it-glue-review-8372185)

**["IT Glue to the rescue"](https://www.g2.com/survey_responses/it-glue-review-9677665)**

**Rating:** 4.0/5.0 stars

_— Eric d._

[Read full review](https://www.g2.com/survey_responses/it-glue-review-9677665)

#### What Are G2 Users Discussing About IT Glue?

- [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) - 2 comments
- [What's new with IT Glue?](https://www.g2.com/discussions/what-s-new-with-it-glue)
- [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) - 1 comment
- [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) - 1 comment
- [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) - 1 comment

### [Genuity](https://www.g2.com/products/genuity/reviews)

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

**Average Rating:** 4.7/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Genuity?

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Genuity?

- **Seller:** [Genuity](https://www.g2.com/sellers/genuity)
- **Year Founded:** 2017
- **HQ Location:** Glen Ellyn, US
- **Twitter:** @Genuity  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eae2207c8a82c11ff88fd145ade726da2dc5d20e9a7ab00705697763b6888c30&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18644970%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 71% Medium, 22% Small

#### What Do G2 Reviewers Say About Genuity?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **integration capabilities** of Genuity, seamlessly connecting help desk, inventory, and contracts with accounting apps.
- Users value the **feature crossover** in Genuity, enhancing efficiency across help desk, inventory, and contracts.
- Users praise the **fast and efficient customer service** of Genuity, meeting all their requirements seamlessly.
- Users appreciate the **fast and efficient customer support** of Genuity, effectively meeting all their needs.
- Users value the **easy integrations** of Genuity, enhancing efficiency across help desk, inventory, and accounting applications.

##### Cons

- Users report **budgeting issues** due to unexpected price increases, complicating their financial management with Genuity.
- Users express concerns over the **unexpected price increase** for Genuity, feeling it’s become prohibitively expensive.
- Users express frustration over the **expensive pricing** of Genuity, noting a shocking 400% increase without warning.
- Users are frustrated by the **high fees** of Genuity, with unexpected price increases impacting their budgets significantly.
- Users note a significant **absence of features** for IT support, limiting functionality for diverse operations.

#### What Are Recent G2 Reviews of Genuity?

**["Geunity: All-in-One Asset, Helpdesk, and Vendor Management"](https://www.g2.com/survey_responses/genuity-review-12813081)**

**Rating:** 5.0/5.0 stars

_— Arnissa B._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12813081)

**["Simple, Reliable Ticketing with Outstanding Support and Great Value"](https://www.g2.com/survey_responses/genuity-review-12627238)**

**Rating:** 5.0/5.0 stars

_— Samuel H._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12627238)

#### What Are G2 Users Discussing About Genuity?

- [What is Genuity used for?](https://www.g2.com/discussions/what-is-genuity-used-for)

### [Josys](https://www.g2.com/products/josys/reviews)

Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. For more information, visit josys.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate Josys?

- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Josys?

- **Seller:** [Josys Inc.](https://www.g2.com/sellers/josys-inc)
- **Company Website:** www.josys.com
- **Year Founded:** 2021
- **HQ Location:** Tokyo, JP
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=24802e4342db01d2992bb2e29f4731792ec3c365615dd0173927fc66c73724d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjosys-inc&secure%5Burl_type%5D=linkedin_company_website)  
200 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, manager
- **Top Industries:** Computer Software, Information Services
- **Company Size:** 72% Medium, 24% Small

#### What Do G2 Reviewers Say About Josys?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Josys, simplifying asset management and enhancing overall IT operations.
- Users value the **easy management** of IT assets and devices, streamlining operations and reducing administrative burden.
- Users appreciate the **intuitive UI** of Josys, which simplifies device and account management effectively.
- Users value the **centralized management** capabilities of Josys, enhancing operational efficiency and resource utilization effectively.
- Users find **efficient device management** in Josys, streamlining operations across numerous PCs and mobile devices.

##### Cons

- Users note the **lack of integration options** and desire for improved stability and meeting customization features.
- Users find the **insufficient information** on device tracking limits their understanding and effective use of Josys.
- Users find **integration issues** with Josys, noting limited support for some SaaS services they wish to use.
- Users find the **limited features** of Josys hinder flexibility, especially regarding meeting options and API availability.
- Users express dissatisfaction with the **limited integrations** available in Josys, seeking more connectivity options with other apps.

#### What Are Recent G2 Reviews of Josys?

**["Streamlined User-SaaS Mapping and Account Management in Josys"](https://www.g2.com/survey_responses/josys-review-13121505)**

**Rating:** 5.0/5.0 stars

_— Verified User in Online Media_

[Read full review](https://www.g2.com/survey_responses/josys-review-13121505)

**["Centralized SaaS Visibility for Account and License Management"](https://www.g2.com/survey_responses/josys-review-13115069)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Services_

[Read full review](https://www.g2.com/survey_responses/josys-review-13115069)

### [Network Detective Pro](https://www.g2.com/products/network-detective-pro/reviews)

Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues, on-premises and in the cloud, without installing any software, probes, or agents. Network Detective Pro’s unique architecture automates data collection through a variety of built-in tools – non-intrusive network data collectors, lightweight discovery agents, cloud data — and does the heavy lifting to turn disorganized data into meaningful – and actionable – output. Be in the know. Performing on-going IT assessments and reporting is the at the core of every cybersecurity framework, and the only way to stay on top of risks and issues in ever-changing IT environments. This web-based platform is designed to transform the way MSPs, and network administrators conduct IT assessments, bringing a suite of advanced tools and features to your fingertips. It’s designed to elevate your service offerings, enhance your operational efficiency, and provide comprehensive insights into the networks you manage. Network Detective Pro allows its users to access and manage network assessments from anywhere, at any time. Network Detective Pro automatically collects a massive amount of network, cloud, asset and user data on a scheduled basis. The data is then immediately analyzed, filtered and instantly delivered through online dashboards, and can be presented in more than 100 different reports based on what you need to know . . . and show.

**Average Rating:** 4.1/5.0

**Total Reviews:** 89

#### How Do G2 Users Rate Network Detective Pro?

- **Ease of Use:** 7.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.9/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Network Detective Pro?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 66% Small, 32% Medium

#### What Do G2 Reviewers Say About Network Detective Pro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Network Detective Pro, facilitating quick onboarding and efficient data gathering.
- Users value the **excellent reporting features** of Network Detective Pro, simplifying infrastructure and security assessments.
- Users value the **high quality of product reporting** from Network Detective Pro, enhancing their network security assessments.
- Users appreciate the **extensive insights and features** of Network Detective Pro for enhancing service offerings.
- Users value the **comprehensive view** provided by Network Detective Pro, enhancing network discovery and client communication.

##### Cons

- Users find the **cost of Network Detective Pro prohibitive** , particularly for small businesses or those new to network monitoring.
- Users note several **missing features** in Network Detective Pro, including limited customization and lack of critical management tools.
- Users find the **setup difficulty** of Network Detective Pro cumbersome and time-consuming for effective operation.
- Users find the **learning curve steep** , needing extensive training and support to fully utilize Network Detective Pro's features.
- Users find the **limited functionality** of Network Detective Pro frustrating, especially regarding device management and essential features.

#### What Are Recent G2 Reviews of Network Detective Pro?

**["Time-Saving Automated Reports in a Clean, Client-Ready Format"](https://www.g2.com/survey_responses/network-detective-pro-review-12817955)**

**Rating:** 4.5/5.0 stars

_— Denuka R._

[Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-12817955)

**["A solid asset for any IT Tech Analyst's toolkit. However, it's not perfect."](https://www.g2.com/survey_responses/network-detective-pro-review-11398765)**

**Rating:** 4.0/5.0 stars

_— Josh ._

[Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-11398765)

### [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews)

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

**Average Rating:** 4.3/5.0

**Total Reviews:** 467

#### How Do G2 Users Rate LogMeIn Resolve?

- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind LogMeIn Resolve?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 36% Small

#### What Do G2 Reviewers Say About LogMeIn Resolve?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of LogMeIn Resolve, making remote support seamless across various platforms.
- Users love the **easy remote access** of LogMeIn Resolve, allowing support without user presence on the other end.
- Users appreciate the **easy remote access** for support, enabling efficient assistance without user presence on the other side.
- Users commend the **convenience and efficiency** of LogMeIn Resolve, enhancing their HelpDesk workflows with simple connectivity.
- Users commend the **responsive customer support** of LogMeIn Resolve, enhancing their remote assistance experience.

##### Cons

- Users report **remote access issues** , including connection drops and limitations on printing from remote PCs.
- Users find LogMeIn Resolve **bit pricey** , especially when compared to alternatives, limiting access to features.
- Users report **slow performance** during high load usage and poor internet, affecting video quality and file transfers.
- Users experience **technical issues** on Mac and face challenges with monitoring during high usage and MDM functionality.
- Users experience **connection issues** with LogMeIn Resolve, impacting performance and leading to occasional failures in connecting to PCs.

#### What Are Recent G2 Reviews of LogMeIn Resolve?

**["Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding"](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)**

**Rating:** 4.0/5.0 stars

_— Steve K._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)

**["Centralized IT Solution with Robust Features"](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)**

**Rating:** 4.5/5.0 stars

_— Ruban B._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)

#### What Are G2 Users Discussing About LogMeIn Resolve?

- [How much does LogMeIn Resolve cost?](https://www.g2.com/discussions/how-much-does-logmein-resolve-cost)
- [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) - 1 comment
- [What is LogMeIn Resolve remote support?](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support)
- [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) - 3 comments

### [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews)

AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents.

**Average Rating:** 4.5/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate AssetSonar?

- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind AssetSonar?

- **Seller:** [EZO](https://www.g2.com/sellers/ezo)
- **Company Website:** ezo.io
- **Year Founded:** 2011
- **HQ Location:** Carson City, Nevada
- **Twitter:** @EZOsolutions  
810 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d247cd8d293d421760a721d612c85e4cea5e68f925d2142365459a9b2d329c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezosolutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
290 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 72% Medium, 10% Small

#### What Do G2 Reviewers Say About AssetSonar?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized asset tracking** of AssetSonar, which enhances visibility and accountability for asset management.
- Users value the **ease of use** of AssetSonar, praising its seamless integrations and streamlined processes.
- Users appreciate the **superior product quality** of AssetSonar, citing seamless integrations and excellent reporting capabilities.
- Users value the **advanced integrations** with MDMs, enhancing workflow efficiency and simplifying asset management significantly.
- Users value the **responsive customer support** from AssetSonar, making setup and asset management efficient and reliable.

##### Cons

- Users face **filtering issues** in AssetSonar that hinder report generation and complicate data analysis processes.
- Users find the **customization options limited** compared to competitors, hindering tailored workflows and deeper reporting capabilities.
- Users find the **complexity** of AssetSonar challenging initially, often requiring training and support to navigate effectively.
- Users experience **inadequate reporting** with limited flexibility, making it cumbersome to pull necessary data efficiently.
- Users find **limited features** in AssetSonar, particularly in customization and mobile app functionality compared to competitors.

#### What Are Recent G2 Reviews of AssetSonar?

**["AssetSonar Makes Asset Tracking Simple, Efficient, and Easy to Manage"](https://www.g2.com/survey_responses/assetsonar-review-12405260)**

**Rating:** 4.0/5.0 stars

_— Tonnika R._

[Read full review](https://www.g2.com/survey_responses/assetsonar-review-12405260)

**["Powerful Integrations and Exceptionally Responsive Support"](https://www.g2.com/survey_responses/assetsonar-review-13223388)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/assetsonar-review-13223388)

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