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The Top 20 Easiest To Use IT Alerting Software

See the top IT Alerting Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Better Stack

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

xMatters

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

10%

Mid Market

25%

Enterprise

65%

Pulsetic

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.6

Customer Segment Breakdown

Small Business

88%

Mid Market

10%

Enterprise

Uptime.com

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

39%

Mid Market

40%

Enterprise

21%

Pandora FMS

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

34%

Mid Market

48%

Enterprise

17%

Site24x7

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.8

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

42%

Mid Market

46%

Enterprise

12%

AlertOps

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

71%

Mid Market

22%

Enterprise

Freshservice

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

18%

Mid Market

62%

Enterprise

20%

PagerDuty

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

19%

Mid Market

43%

Enterprise

38%

#10

SIGNL4

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

37%

Mid Market

28%

Enterprise

35%

#11

Oh Dear

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

93%

Mid Market

#12

Sentry

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.3

9.6

Customer Segment Breakdown

Small Business

48%

Mid Market

36%

Enterprise

16%

#13

Jira Service Management

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

19%

Mid Market

42%

Enterprise

39%

#14

Dash0

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

57%

Mid Market

27%

Enterprise

16%

#15

incident.io

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

10%

Mid Market

69%

Enterprise

21%

#16

Coralogix

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.3

8.8

Customer Segment Breakdown

Small Business

13%

Mid Market

54%

Enterprise

33%

#17

Atatus

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.6

Customer Segment Breakdown

Small Business

77%

Mid Market

20%

Enterprise

#18

Rakuten SixthSense Observability

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

15%

Mid Market

37%

Enterprise

48%

#19

SquaredUp

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

Mid Market

33%

Enterprise

60%

#20

IBM Instana

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.8

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

20%

Mid Market

41%

Enterprise

39%