# Best Incident Response Software *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Incident response software enables security teams to investigate, contain, remediate, and document cybersecurity incidents across their lifecycle within supported environments or threat domains. These solutions operationalize the response process by helping teams identify and organize security events into incidents and providing workflows for triage, investigation, containment, eradication, and post-incident review. Incident response tools may focus on specific domains, such as endpoint, cloud, identity, SaaS, or email, or provide broader cross-environment capabilities. They often integrate with detection technologies such as EDR, XDR, or other security analytics platforms, but are distinguished by their ability to coordinate and run response actions, manage incident cases, and maintain documented records for operational reporting and audit purposes. Many incident response solutions function similarly to security information and event management (SIEM) software, but SIEM products provide a larger scope of security and IT management features. Incident response platforms focus on investigating and resolving security incidents, while SOAR platforms automate and orchestrate response workflows across security tools. To qualify for inclusion in the Incident Response category, a product must: - Identify and organize cybersecurity events into incidents within supported domains - Provide structured investigation capabilities for suspected or confirmed incidents - Enable containment and remediation through guided or automated response actions - Maintain documented cybersecurity incident records for reporting and post-incident review ## Top Incident Response Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (413 reviews) | — | "[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)" | | 2 | [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) | 4.5/5.0 (563 reviews) | Phishing email triage and automated response | "[Easy way to report phishing emails but setup could use some improvement](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-7730406)" | | 3 | [Tines](https://www.g2.com/products/tines/reviews) | 4.7/5.0 (395 reviews) | No-code SOAR automation for security teams | "[AI orchestration with Drag-and-Drop development tool](https://www.g2.com/survey_responses/tines-review-12620879)" | | 4 | [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) | 4.8/5.0 (149 reviews) | AI-driven SOAR with native integrations | "[Efficient Automation with Robust Integrations](https://www.g2.com/survey_responses/torq-ai-soc-platform-review-12301239)" | | 5 | [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) | 4.7/5.0 (195 reviews) | — | "[Strong - Reliable Endpoint Protection with Automation](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547)" | | 6 | [Cynet](https://www.g2.com/products/cynet/reviews) | 4.7/5.0 (209 reviews) | Unified XDR with built-in MDR for lean teams | "[Cynet Delivers Fast, All-in-One Security With Streamlined Deployment and Strong Visibility](https://www.g2.com/survey_responses/cynet-review-12877349)" | | 7 | [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) | 4.4/5.0 (272 reviews) | — | "[Centralized Visibility with Smooth Integration](https://www.g2.com/survey_responses/microsoft-sentinel-review-12626167)" | | 8 | [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) | 4.4/5.0 (281 reviews) | Enterprise SIEM tied to broader IBM security tooling | "[It’s very good tool for monitoring the alerts](https://www.g2.com/survey_responses/ibm-qradar-siem-review-4779252)" | | 9 | [ServiceNow Security Operations](https://www.g2.com/products/servicenow-security-operations/reviews) | 4.4/5.0 (67 reviews) | — | "[Centralized, Automated Security Workflows with ServiceNow Security Operations](https://www.g2.com/survey_responses/servicenow-security-operations-review-12823627)" | | 10 | [Tanium](https://www.g2.com/products/tanium/reviews) | 4.5/5.0 (66 reviews) | — | "[Real-Time Visibility and Fast Global Remediation with Tanium](https://www.g2.com/survey_responses/tanium-review-12961686)" | --- ## What Are the Most Common Questions About Incident Response Software? *AI-generated · Last updated: May 26, 2026* ### What is the best tool for coordinating cybersecurity incident response? Based on G2 reviews, buyers evaluating incident response software often look for centralized workflows, alert triage, and cross-team coordination in one place. According to verified users, ServiceNow Security Operations stands out for bringing incidents, vulnerability workflows, and remediation tasks into a single platform, while reducing scattered tools and manual handoffs. G2 reviewers mention that teams value structured case management, integrations with broader IT workflows, and better visibility across remediation ownership. Reviews also note that setup can take planning, but once configured, the platform helps security and IT teams work from the same system and move incidents forward with clearer accountability and less back-and-forth. **Here are some of the top-rated products on G2:** - [ServiceNow Security Operations](https://www.g2.com/products/servicenow-security-operations/reviews/servicenow-security-operations-review-12823627) – centralizes incidents, case management, and remediation workflows for coordinated response - [Tines](https://www.g2.com/products/tines/reviews/tines-review-12651671) – automates repetitive response steps and connects security workflows across teams and tools - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews/torq-ai-soc-platform-review-11924062) – helps automate cybersecurity processes and repetitive operational tasks for faster coordination ### Which vendor provides real-time threat intelligence integration? Based on G2 reviews, Tines is a strong fit for teams that want real-time integrations across security tools and APIs. According to verified users, Tines connects with platforms such as CrowdStrike, Splunk, Jira, AWS, GCP, Microsoft Graph, and other security systems to automate data movement, alert handling, and response steps. G2 reviewers mention that its flexibility and API-driven approach make it useful for building workflows that enrich alerts and coordinate actions across multiple sources in near real time. Reviews also highlight that the platform is easy to start with, though more advanced workflows can require deeper knowledge when teams want to scale complex automation. ### What platform provides detailed incident investigation reports? Based on G2 reviews, several incident response software buyers prioritize clear reporting and investigation context, especially when analysts need to move quickly from alert to root cause. According to verified users, CrowdStrike Falcon Endpoint Protection Platform is frequently praised for detailed endpoint visibility, process information, investigation support, and centralized telemetry that helps teams understand what happened. G2 reviewers mention process trees, host information, quarantine actions, and investigation workflows that reduce manual effort and support faster incident analysis. Reviews also note that reporting and customization can require tuning, but the platform is consistently valued for making investigations easier and giving security teams stronger visibility across endpoints. ### Which incident response platform offers the fastest containment capabilities? Based on G2 reviews, incident response teams looking for fast containment often focus on automated isolation, host control, and rapid response from a single console. According to verified users, SentinelOne Singularity Endpoint is frequently recognized for autonomous response, ransomware rollback, and quick isolation of infected devices with limited manual intervention. G2 reviewers mention storyline-based investigation context, real-time protection, and the ability to contain harmful processes early, which helps reduce impact during active incidents. Reviews also point to a learning curve and some console usability concerns, but they consistently describe the platform as effective for speeding containment and reducing the amount of analyst effort required during urgent response scenarios. ### Which vendor offers AI-powered incident detection and triage? Based on G2 reviews, Tines is often highlighted for AI-assisted workflow creation and automated handling of security and IT tasks, but for direct incident detection and triage support, Exaforce is repeatedly described in reviews as reducing alert noise and surfacing the findings that matter most. According to verified users, Exaforce correlates signals from multiple sources, applies prior context, and helps small teams focus on true incidents instead of manually sorting through logs. G2 reviewers mention agentic workflows, AI-assisted investigations, and MDR support that shorten response time and reduce analyst overload. Reviews also note some onboarding and interface complexity, but users consistently value the platform for faster triage and clearer prioritization. ### Which vendor provides real-time threat intelligence integration? Based on G2 reviews, Tines is a strong fit for teams that want real-time integrations across security tools and APIs. According to verified users, Tines connects with platforms such as CrowdStrike, Splunk, Jira, AWS, GCP, Microsoft Graph, and other security systems to automate data movement, alert handling, and response steps. G2 reviewers mention that its flexibility and API-driven approach make it useful for building workflows that enrich alerts and coordinate actions across multiple sources in near real time. Reviews also highlight that the platform is easy to start with, though more advanced workflows can require deeper knowledge when teams want to scale complex automation. ### What is the most affordable incident response software for SMBs? Based on G2 reviews, affordability for SMBs in incident response software is usually tied to simpler deployment, lower operational overhead, and good value from a smaller team’s perspective. According to verified users, Blumira Automated Detection & Response stands out for ease of setup, a unified dashboard, and SOC support that helps small IT teams reduce research time and respond faster without a large internal staff. G2 reviewers also mention Cynet as a good-priced all-in-one option and Pondurance as an affordable managed monitoring choice that helps organizations extend coverage. Reviews suggest these products appeal to SMBs because they balance detection, response, and day-to-day manageability. **Here are some of the top-rated products on G2:** - [Blumira Automated Detection & Response](https://www.g2.com/products/blumira-automated-detection-response/reviews/blumira-automated-detection-response-review-12373548) – helps small IT teams with quick detection, SOC support, and easy setup - [Cynet](https://www.g2.com/products/cynet/reviews/cynet-review-12594700) – offers an all-in-one security platform reviewers describe as a good-price XDR option - [Pondurance](https://www.g2.com/products/pondurance/reviews/pondurance-review-11283457) – gives smaller teams log monitoring and incident support with cost-effective managed coverage ### What is the top-rated incident response platform for large enterprises? Based on G2 reviews, large enterprise buyers often value broad endpoint coverage, centralized visibility, and the ability to scale response without adding major operational overhead. According to verified users, CrowdStrike Falcon Endpoint Protection Platform is frequently described as effective in large environments because it supports fast deployment at scale, strong real-time detection, centralized telemetry, and investigation workflows that help reduce incident-response workload. G2 reviewers mention lean teams managing larger estates, cloud-based administration, and strong endpoint visibility across distributed environments. Reviews also note that training, tuning, and licensing can require planning, but the platform is consistently viewed as a strong fit for enterprise-scale incident response operations. **Here are some of the top-rated products on G2:** - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews/crowdstrike-falcon-endpoint-protection-platform-review-12788064) – supports large-scale endpoint protection and helps lean teams manage bigger environments - [ServiceNow Security Operations](https://www.g2.com/products/servicenow-security-operations/reviews/servicenow-security-operations-review-12737410) – centralizes security incidents and workflows for enterprises managing multiple teams and processes - [Tanium](https://www.g2.com/products/tanium/reviews/tanium-review-12612683) – gives large environments real-time visibility and action across thousands of endpoints ### What platform integrates incident response with SIEM tools? Based on G2 reviews, buyers looking to integrate incident response with SIEM tools often want one system that connects alerts, case management, and operational workflows. According to verified users, ServiceNow Security Operations is regularly used to pull together SIEM inputs and turn them into structured response processes, helping teams centralize incidents rather than work across email, spreadsheets, and separate tools. G2 reviewers mention integrations with security tools, centralized remediation tracking, and smoother collaboration between IT and security teams. Reviews also say that implementation quality matters, but once in place, the platform helps organizations move from fragmented alert handling to a more auditable and workflow-driven response model. ### Which tool supports incident response across hybrid cloud environments? Based on G2 reviews, Microsoft Sentinel is a strong option for organizations managing incident response across cloud, on-premises, and hybrid environments. According to verified users, it centralizes logs, alerts, and investigations across multiple systems while improving SOC efficiency through correlation, analytics, and automation. G2 reviewers mention strong visibility across hybrid infrastructure, native integrations with Microsoft services, and easier scaling than traditional on-premises approaches. Reviews also note that teams may need time to tune rules and manage ingestion strategy, but they consistently describe the platform as useful for unifying detection and response across complex environments where cloud and on-prem systems need to be investigated together. ## How Many Incident Response Software Products Does G2 Track? **Total Products under this Category:** 103 ### Category Stats (Jul 2026) - **Average Rating**: 4.48/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: CybaOps (+8.33%) - Among all products in this category, CybaOps recorded the largest rating increase compared to last month *Last updated: July 01, 2026* ## How Does G2 Rank Incident Response Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,200+ Authentic Reviews - 103+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Incident Response Software Is Best for Your Use Case? - **Leader:** [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - **Highest Performer:** [Barracuda Incident Response](https://www.g2.com/products/barracuda-incident-response/reviews) - **Easiest to Use:** [Tines](https://www.g2.com/products/tines/reviews) - **Top Trending:** [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - **Best Free Software:** [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) --- **Sponsored** ### NetWatch OPS Netwatch OPS, Secure OPS, and AI Ops are three flagship products from netwatch.ai, designed to provide a unified and intelligent platform for managing and securing your entire IT environment. Each product serves a specific purpose, collectively enhancing the efficiency and security of IT operations. Netwatch OPS is a comprehensive monitoring solution that focuses on server, network, and application performance. It delivers real-time insights into hardware performance, network traffic, and application load, consolidating data across your infrastructure. This level of visibility ensures that systems operate at peak efficiency, allowing IT teams to identify and address issues before they escalate into significant problems. The tool is particularly beneficial for organizations that rely on complex IT infrastructures, enabling them to maintain optimal performance and minimize downtime. Secure OPS builds upon the foundational monitoring capabilities of Netwatch OPS by integrating advanced security features. This product continuously analyzes the IT environment for vulnerabilities, threats, and anomalies, providing proactive security insights. By identifying potential breaches before they occur, Secure OPS helps organizations safeguard their sensitive data and maintain compliance with industry regulations. This is especially crucial for businesses operating in sectors where data security is paramount, such as finance and healthcare. AI Ops leverages artificial intelligence and machine learning to automate the detection, analysis, and response to complex cybersecurity incidents. By synthesizing data from multiple sources, AI Ops prioritizes alerts based on severity and predicts potential issues, enabling rapid and effective responses. This automation not only reduces the burden on IT teams but also enhances the overall security posture of the organization. AI Ops is particularly useful for organizations facing a high volume of alerts, as it helps streamline incident management and ensures that critical threats are addressed promptly. The platform also features multi-channel alerting, delivering notifications via email, SMS, or integrations with collaboration tools like Slack and Microsoft Teams. Alerts are categorized by severity—Critical, Warning, or Information—allowing teams to prioritize their responses effectively. Additionally, incident escalation policies are embedded within the system, automating escalation procedures to ensure that critical issues receive prompt attention from the appropriate stakeholders. Together, Netwatch OPS, Secure OPS, and AI Ops form a comprehensive ecosystem that not only monitors and manages IT systems but also enhances security through intelligent automation and real-time analytics. This integrated approach positions netwatch.ai as a leader in innovative cybersecurity and IT operations management, providing organizations with the tools they need to navigate the complexities of modern IT environments. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1082&secure%5Bdisplayable_resource_id%5D=1081&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1081&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1424823&secure%5Bresource_id%5D=1082&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fincident-response%3Fpage%3D6&secure%5Btoken%5D=fc2bba13cdabf51b20434f327625242bf844e2ab4396c22f3a8dc89d6d8cd31b&secure%5Burl%5D=https%3A%2F%2Fnetwatch.ai%2Fcontact&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Incident Response Software Products in 2026? ### 1. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC **Average Rating:** 4.6/5.0 **Total Reviews:** 413 **How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?** - **Threat Intelligence:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.9/10 (Category avg: 8.4/10) - **Incident Logs:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?** - **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike) - **Company Website:** https://www.crowdstrike.com - **Year Founded:** 2011 - **HQ Location:** Sunnyvale, CA - **Twitter:** @CrowdStrike (110,809 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Cyber Security Analyst - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 43% Enterprise, 43% Mid-Market #### What Are CrowdStrike Falcon Endpoint Protection Platform's Pros and Cons? **Pros:** - Features (113 reviews) - Threat Detection (103 reviews) - Ease of Use (98 reviews) - Security (97 reviews) - Detection (90 reviews) **Cons:** - Expensive (54 reviews) - Complexity (40 reviews) - Learning Curve (35 reviews) - Limited Features (33 reviews) - Pricing Issues (29 reviews) ### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing system efficiency without compromise. - Users value the **powerful threat detection capabilities** of CrowdStrike Falcon, ensuring effective security without performance impacts. - Users appreciate the **ease of use** of CrowdStrike Falcon, enjoying its lightweight design and efficient management capabilities. - Users value the **advanced real-time threat protection** of CrowdStrike Falcon, ensuring security without system inefficiency. - Users value the **strong threat detection** of CrowdStrike Falcon, easily identifying advanced threats without slowing down systems. **Cons:** - Users find the **expense of CrowdStrike Falcon** daunting, especially for smaller teams needing additional modules for advanced features. - Users find the **complexity of enhancements and the tricky user interface** hampers their overall experience with CrowdStrike. - Users find the **initial learning curve challenging** , especially those transitioning from more intuitive platforms like Splunk. - Users find CrowdStrike Falcon's **limited features** and steep learning curve challenging, especially given its high price. - Users find **pricing issues** a barrier, particularly for small organizations needing advanced features with extra licensing costs. #### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform? **"[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)"** **Rating:** 5.0/5.0 stars *— Anup A.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621) --- **"[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)"** **Rating:** 5.0/5.0 stars *— Ansh B.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852) --- #### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform? - [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment - [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment - [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment - [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost) - [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection) ### 2. [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) PhishER Plus is a FedRAMP Moderate certified, lightweight Security Orchestration, Automation, and Response (SOAR) and full Incident Response product designed to help organizations manage email threats that bypass existing security measures. Offering enterprise-grade security automation while maintaining full transparency and control, PhishER Plus is ideal for organizations seeking enhanced email security without the traditional complexity that comes with other platforms. PhishER Plus addresses phishing attacks and malicious email activities through community-sourced intelligence from over 13 million global users, combined with precision AI analysis. This collaborative approach delivers actionable insights and rapid threat detection capabilities, suitable for IT security teams across organizations of all sizes looking to streamline their threat response processes. Organizations achieve significant financial returns, with users experiencing 362% to 650% ROI in the first year. PhishER Plus dramatically reduces investigation and remediation, with organizations reporting: - 85% faster investigation times - 99% reduction in manual email reviews - 90% auto-tagging of reported emails PhishER Plus seamlessly complements your existing security ecosystem, making it a valuable addition to any organization's cybersecurity strategy while delivering immediate operational and financial benefits. **Average Rating:** 4.5/5.0 **Total Reviews:** 563 **How Do G2 Users Rate KnowBe4 PhishER/PhishER Plus?** - **Threat Intelligence:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.9/10 (Category avg: 8.4/10) - **Incident Logs:** 8.4/10 (Category avg: 8.8/10) **Who Is the Company Behind KnowBe4 PhishER/PhishER Plus?** - **Seller:** [KnowBe4, Inc.](https://www.g2.com/sellers/knowbe4-inc) - **Company Website:** https://www.knowbe4.com - **Year Founded:** 2010 - **HQ Location:** Clearwater, FL - **Twitter:** @KnowBe4 (16,161 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2225282/ (2,540 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Director of IT - **Top Industries:** Financial Services, Non-Profit Organization Management - **Company Size:** 75% Mid-Market, 13% Enterprise #### What Are KnowBe4 PhishER/PhishER Plus's Pros and Cons? **Pros:** - Phishing Prevention (42 reviews) - Email Security (25 reviews) - Automation (19 reviews) - Ease of Use (18 reviews) - Security (15 reviews) **Cons:** - Email Management (8 reviews) - False Positives (8 reviews) - Ineffective Email Security (8 reviews) - Inefficient Automation (6 reviews) - Setup Difficulty (6 reviews) ### What Do G2 Reviewers Say About KnowBe4 PhishER/PhishER Plus? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **effective phishing tests and automation** features of KnowBe4, improving security and efficiency. - Users appreciate the **email threat scoring** , enabling proactive responses and safe reviews of potential threats. - Users value the **automated triage** that prioritizes risky emails and streamlines threat analysis, improving efficiency significantly. - Users find that the **ease of use** of KnowBe4 PhishER/PhishER Plus enhances efficiency in triaging and reporting spam emails. - Users appreciate the **security features** of KnowBe4 PhishER, enhancing threat detection and minimizing admin workload. **Cons:** - Users experience **inconsistent email filtering** , often finding important emails in the Junk folder instead of inboxes. - Users experience **frequent false positives** , complicating automation and necessitating manual reviews, affecting overall efficiency. - Users find **ineffective email security** hinders inbox management, often leaving phishing emails in Junk folders unnecessarily. - Users find the **inefficient automation** of PhishER frustrating, often missing consistent threats and requiring manual intervention. - Users find the **setup process challenging** , requiring time and understanding to configure everything correctly. #### What Are Recent G2 Reviews of KnowBe4 PhishER/PhishER Plus? **"[Easy way to report phishing emails but setup could use some improvement](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-7730406)"** **Rating:** 4.0/5.0 stars *— Rob H.* [Read full review](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-7730406) --- **"[User friendly and great support!](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-7661687)"** **Rating:** 4.0/5.0 stars *— Scott W.* [Read full review](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-7661687) --- #### What Are G2 Users Discussing About KnowBe4 PhishER/PhishER Plus? - [What is phishing explain with example?](https://www.g2.com/discussions/what-is-phishing-explain-with-example) - [Is KnowBe4 com legit?](https://www.g2.com/discussions/is-knowbe4-com-legit) - 2 comments - [What is KnowBe4 Phish?](https://www.g2.com/discussions/what-is-knowbe4-phish) - 1 comment - [What is a PhishER's tool?](https://www.g2.com/discussions/what-is-a-phisher-s-tool) - 4 comments ### 3. [Tines](https://www.g2.com/products/tines/reviews) Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workflows. With Tines, they’ve built a secure, flexible foundation to operationalize AI agents and intelligent workflows, unlocking productivity, moving faster, and future-proofing how work gets done. You can start building right away, by signing up for our always-free Community Edition and importing one of our pre-built workflows from the library. **Average Rating:** 4.7/5.0 **Total Reviews:** 395 **How Do G2 Users Rate Tines?** - **Threat Intelligence:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.6/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.6/10 (Category avg: 8.4/10) - **Incident Logs:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Tines?** - **Seller:** [Tines](https://www.g2.com/sellers/tines) - **Company Website:** https://www.tines.com/ - **Year Founded:** 2018 - **HQ Location:** Dublin, IE - **LinkedIn® Page:** https://www.linkedin.com/company/tines-io/ (568 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Engineer, Software Engineer - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 39% Mid-Market, 36% Enterprise #### What Are Tines's Pros and Cons? **Pros:** - Ease of Use (73 reviews) - Automation (57 reviews) - Customer Support (39 reviews) - Features (31 reviews) - Time-saving (26 reviews) **Cons:** - Learning Curve (15 reviews) - Missing Features (15 reviews) - Lack of Features (12 reviews) - Complexity (9 reviews) - Difficult Learning (9 reviews) ### What Do G2 Reviewers Say About Tines? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Tines, enabling automation without requiring technical expertise or coding skills. - Users find Tines enhances productivity with **user-friendly automation** tools, simplifying tasks without needing coding skills. - Users praise the **phenomenal customer support** of Tines, highlighting fast, helpful, and personalized assistance throughout their experience. - Users appreciate the **ease of use and rapid implementation** of Tines, making automation accessible and efficient. - Users praise Tines for its **time-saving automation** , allowing teams to focus on strategic activities and enhance efficiency. **Cons:** - Users face a **steep learning curve** with Tines, requiring advanced knowledge of APIs and automation concepts. - Users find Tines lacking in **advanced features** , missing a robust IDE and code review capabilities for effective development. - Users find a **lack of advanced features** in Tines, making complex workflow creation and script editing challenging. - Users find the **learning curve steep** in Tines, making advanced features challenging to use effectively. - Users find Tines has a **difficult learning curve** , requiring time and training for mastering complex automation workflows. #### What Are Recent G2 Reviews of Tines? **"[AI orchestration with Drag-and-Drop development tool](https://www.g2.com/survey_responses/tines-review-12620879)"** **Rating:** 4.5/5.0 stars *— Dinesh K.* [Read full review](https://www.g2.com/survey_responses/tines-review-12620879) --- **"[Streamlined Automation, Minimal Coding Required](https://www.g2.com/survey_responses/tines-review-12640960)"** **Rating:** 5.0/5.0 stars *— Shubham B.* [Read full review](https://www.g2.com/survey_responses/tines-review-12640960) --- #### What Are G2 Users Discussing About Tines? - [How do you use Tines?](https://www.g2.com/discussions/how-do-you-use-tines) - [Is tines a soar?](https://www.g2.com/discussions/is-tines-a-soar) - 1 comment - [What does Tines do?](https://www.g2.com/discussions/what-does-tines-do) - 1 comment - [What is Tines automation?](https://www.g2.com/discussions/what-is-tines-automation) - 2 comments ### 4. [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) Torq is transforming cybersecurity with the Torq AI SOC Platform. Torq empowers enterprises to instantly and precisely detect and respond to security events at scale. Torq’s customer base includes major multinational enterprise customers, including Abnormal Security, Armis, Check Point Security, Chipotle Mexican Grill, Inditex (Zara, Bershka, and Pull & Bear), Informatica, Kyocera, PepsiCo, Procter & Gamble, Siemens, Telefónica, Valvoline, Virgin Atlantic, and Wiz. **Average Rating:** 4.8/5.0 **Total Reviews:** 149 **How Do G2 Users Rate Torq AI SOC Platform?** - **Threat Intelligence:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.6/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.9/10 (Category avg: 8.4/10) - **Incident Logs:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Torq AI SOC Platform?** - **Seller:** [torq](https://www.g2.com/sellers/torq) - **Company Website:** https://torq.io/ - **Year Founded:** 2020 - **HQ Location:** New York, US - **Twitter:** @torq_io (1,944 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/torqio/mycompany (441 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 50% Mid-Market, 29% Small-Business #### What Are Torq AI SOC Platform's Pros and Cons? **Pros:** - Ease of Use (67 reviews) - Security (61 reviews) - Automation (59 reviews) - Features (55 reviews) - Threat Detection (41 reviews) **Cons:** - Difficult Learning (18 reviews) - Learning Curve (17 reviews) - Missing Features (10 reviews) - Improvement Needed (8 reviews) - Poor Interface Design (8 reviews) ### What Do G2 Reviewers Say About Torq AI SOC Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Torq AI SOC Platform, facilitating quick adoption and workflow efficiency. - Users appreciate the **automated security workflow** of Torq AI SOC Platform, enhancing efficiency and prioritizing critical vulnerabilities. - Users commend the **automation** in Torq AI SOC Platform, which enhances efficiency and streamlines security workflows effectively. - Users value Torq AI SOC Platform for its **no-code automation capabilities** , streamlining security workflows and enhancing operational efficiency. - Users value the **real-time threat detection** of Torq AI SOC Platform, enhancing security and incident response efficiency. **Cons:** - Users face a **difficult learning curve** due to complex documentation and the need for high technical expertise. - Users face a **steep learning curve** with Torq, requiring time and training for effective platform use. - Users find the **missing features** in Torq AI SOC Platform limit creativity and require more robust training resources. - Users feel that **improvement is needed** in grouping findings, integrations, customization, and training for better usability. - Users experience **poor interface design** in Torq, with minor UI bugs and a lack of intuitiveness in navigation. #### What Are Recent G2 Reviews of Torq AI SOC Platform? **"[Efficient Automation with Robust Integrations](https://www.g2.com/survey_responses/torq-ai-soc-platform-review-12301239)"** **Rating:** 5.0/5.0 stars *— Orlando M.* [Read full review](https://www.g2.com/survey_responses/torq-ai-soc-platform-review-12301239) --- **"[Centralized Incident Management That Exceeds Expectations](https://www.g2.com/survey_responses/torq-ai-soc-platform-review-12121506)"** **Rating:** 5.0/5.0 stars *— Octave P.* [Read full review](https://www.g2.com/survey_responses/torq-ai-soc-platform-review-12121506) --- ### 5. [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) SentinelOne (NYSE:S) is pioneering autonomous cybersecurity to prevent, detect, and respond to cyber attacks faster and with higher accuracy than ever before. The Singularity Platform protects and empowers leading global enterprises with real-time visibility, cross-platform correlation, and AI-powered response across endpoints, cloud workloads and containers, network-connected (IoT) devices and identity-centric attack surfaces. To learn more, visit www.sentinelone.com or follow us at @SentinelOne, on LinkedIn or Facebook. Over 9,250 customers, including 4 of the Fortune 10, hundreds of the Global 2000, prominent governments, healthcare providers, and educational institutions, trust SentinelOne to bring their defenses into the future, gaining more capability with less complexity. SentinelOne is a Leader in the Gartner Magic Quadrant for Endpoint Protection Platforms, and is a go-to platform across all customer profiles, as highlighted in Gartner’s Critical Capabilities report. SentinelOne continues to prove its industry-leading capabilities in the MITRE Engenuity ATT&CK® Evaluation, with 100% protection detection, 88% less noise, and zero delays in the 2024 MITRE ATT&CK Engenuity evaluations, demonstrating our dedication to keeping our customers ahead of threats from every vector. **Average Rating:** 4.7/5.0 **Total Reviews:** 195 **How Do G2 Users Rate SentinelOne Singularity Endpoint?** - **Quality of Support:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind SentinelOne Singularity Endpoint?** - **Seller:** [SentinelOne](https://www.g2.com/sellers/sentinelone) - **Company Website:** https://www.sentinelone.com - **Year Founded:** 2013 - **HQ Location:** Mountain View, CA - **Twitter:** @SentinelOne (57,863 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2886771/ (3,162 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 45% Mid-Market, 36% Enterprise #### What Are SentinelOne Singularity Endpoint's Pros and Cons? **Pros:** - Ease of Use (61 reviews) - Tool Efficiency (18 reviews) - Setup Ease (17 reviews) - Malware Protection (13 reviews) - Useful (13 reviews) **Cons:** - Update Issues (13 reviews) - Difficult Learning (8 reviews) - Frequent Updates (7 reviews) - Agent Removal Issues (6 reviews) - Ineffective Alerts (6 reviews) ### What Do G2 Reviewers Say About SentinelOne Singularity Endpoint? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of setup and integration** with SentinelOne Singularity Endpoint to be a significant advantage. - Users value the **efficient threat detection** of SentinelOne Singularity, enabling real-time defense against advanced threats. - Users praise the **advanced malware protection** of SentinelOne, effectively safeguarding against various threats and attacks. - Users find the **incident notification feature** highly effective, enhancing their ability to manage and investigate events efficiently. - Users appreciate the **rich feature set** and quick alerts of SentinelOne Singularity, enhancing overall usability and effectiveness. **Cons:** - Users face significant **update issues** with SentinelOne, including login complications and the need for frequent URL changes. - Users find the **difficult learning curve** a challenge, especially for beginners and infrequent users navigating the portal. - Users report that **frequent updates** lead to login issues and authentication problems, disrupting their overall experience with SentinelOne. - Users face **agent removal issues** that complicate functionality and lead to application failures after installation. - Users face **ineffective alerts** that hinder troubleshooting during the migration process and affect application performance. #### What Are Recent G2 Reviews of SentinelOne Singularity Endpoint? **"[Strong - Reliable Endpoint Protection with Automation](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547)"** **Rating:** 5.0/5.0 stars *— Harshul S.* [Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547) --- **"[Autonomous Protection, Robust Security for Energy-Critical Systems](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12707750)"** **Rating:** 5.0/5.0 stars *— Viral S.* [Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12707750) --- #### What Are G2 Users Discussing About SentinelOne Singularity Endpoint? - [How does Sentinel one work?](https://www.g2.com/discussions/sentinelone-singularity-how-does-sentinel-one-work) - [How does Sentinel one work?](https://www.g2.com/discussions/how-does-sentinel-one-work) - [Is SentinelOne an antivirus?](https://www.g2.com/discussions/sentinelone-singularity-is-sentinelone-an-antivirus) - [Is SentinelOne an antivirus?](https://www.g2.com/discussions/is-sentinelone-an-antivirus) - 2 comments - [What is SentinelOne used for?](https://www.g2.com/discussions/sentinelone-singularity-what-is-sentinelone-used-for) ### 6. [Cynet](https://www.g2.com/products/cynet/reviews) Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency. **Average Rating:** 4.7/5.0 **Total Reviews:** 209 **How Do G2 Users Rate Cynet?** - **Threat Intelligence:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.9/10 (Category avg: 8.4/10) - **Incident Logs:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Cynet?** - **Seller:** [Cynet](https://www.g2.com/sellers/cynet) - **Company Website:** https://www.cynet.com/ - **Year Founded:** 2014 - **HQ Location:** Boston, MA - **LinkedIn® Page:** https://www.linkedin.com/company/cynet-security/ (332 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** SOC Analyst, Technical Engineer - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 59% Mid-Market, 29% Small-Business #### What Are Cynet's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Features (36 reviews) - Threat Detection (34 reviews) - Customer Support (32 reviews) - Security (31 reviews) **Cons:** - Limited Customization (11 reviews) - Feature Limitations (10 reviews) - Lack of Customization (10 reviews) - Limited Features (10 reviews) - Missing Features (10 reviews) ### What Do G2 Reviewers Say About Cynet? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Cynet, appreciating its straightforward interface and comprehensive features. - Users value the **unified platform** of Cynet, effortlessly combining EPP, EDR, and MDR for streamlined security management. - Users value Cynet's **flawless threat detection** and its ability to operate discreetly while maintaining excellent communication. - Users commend Cynet for its **exceptional customer support** , ensuring smooth deployment and reliable assistance around the clock. - Users value Cynet for its **flawless threat monitoring and detection** , enhancing overall security with minimal disruptions. **Cons:** - Users find **limited customization** options in reports and integrations, impacting their ability to tailor the product effectively. - Users note that **feature limitations** restrict customization and integration options, impacting their overall experience with Cynet. - Users express concerns over the **lack of customization** in reports and dashboard options, limiting usability for specific needs. - Users note the **limited features** in Cynet, especially regarding integrations and customization options for reporting. - Users note a **lack of essential features** like Web Filtering and Firewall functionality in Cynet's offering. #### What Are Recent G2 Reviews of Cynet? **"[Cynet Delivers Fast, All-in-One Security With Streamlined Deployment and Strong Visibility](https://www.g2.com/survey_responses/cynet-review-12877349)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/cynet-review-12877349) --- **"[Effective Protection with Usability Issues](https://www.g2.com/survey_responses/cynet-review-11387686)"** **Rating:** 4.0/5.0 stars *— Andrea B.* [Read full review](https://www.g2.com/survey_responses/cynet-review-11387686) --- #### What Are G2 Users Discussing About Cynet? - [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for) - [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment - [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment - [Is cynet 360 good?](https://www.g2.com/discussions/is-cynet-360-good) - 3 comments - [How much does cynet cost?](https://www.g2.com/discussions/how-much-does-cynet-cost) - 1 comment ### 7. [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) Microsoft Sentinel lets you see and stop threats before they cause harm, with SIEM reinvented for a modern world. Microsoft Sentinel is your birds-eye view across the enterprise. Put the cloud and large-scale intelligence from decades of Microsoft security experience to work. Make your threat detection and response smarter and faster with artificial intelligence (AI). Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can: - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft -Respond to incidents rapidly with built-in orchestration and automation of common tasks **Average Rating:** 4.4/5.0 **Total Reviews:** 272 **How Do G2 Users Rate Microsoft Sentinel?** - **Quality of Support:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Microsoft Sentinel?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, Cyber Security Analyst - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 42% Enterprise, 31% Mid-Market #### What Are Microsoft Sentinel's Pros and Cons? **Pros:** - Real-time Monitoring (27 reviews) - Alerting (23 reviews) - Dashboard Usability (21 reviews) - Response Time (16 reviews) - Data Management (15 reviews) **Cons:** - Cloud Dependency (12 reviews) - Complex Configuration (12 reviews) - Configuration Issues (11 reviews) - Difficult Setup (10 reviews) - Poor Interface Design (9 reviews) ### What Do G2 Reviewers Say About Microsoft Sentinel? *AI-generated summary from verified user reviews* **Pros:** - Users value the **real-time monitoring** of Microsoft Sentinel, enhancing security through immediate threat detection and alerting. - Users value Microsoft Sentinel for its **automated alert responses** , ensuring a secure and efficient work environment. - Users appreciate the **intuitive dashboard usability** of Microsoft Sentinel, enhancing security management and analytics tracking effortlessly. - Users value the **fast and secure threat response** of Microsoft Sentinel, enhancing overall security and risk management. - Users appreciate the **seamless data integration** of Microsoft Sentinel, enhancing workflow and security management across platforms. **Cons:** - Users express concern over **cloud dependency** , noting issues with connectivity and the reliance on Microsoft software. - Users find the **setup and configuration of Microsoft Sentinel complex** , requiring high technical expertise and time investment. - Users face **configuration issues** with Microsoft Sentinel, requiring technical expertise and time for customization and setup. - Users find the **difficult setup** of Microsoft Sentinel challenging, especially without dedicated security experts or training. - Users struggle with the **poor interface design** of Microsoft Sentinel, finding navigation challenging and confusing for newcomers. #### What Are Recent G2 Reviews of Microsoft Sentinel? **"[Centralized Visibility with Smooth Integration](https://www.g2.com/survey_responses/microsoft-sentinel-review-12626167)"** **Rating:** 4.0/5.0 stars *— Anas M.* [Read full review](https://www.g2.com/survey_responses/microsoft-sentinel-review-12626167) --- **"[Strong Centralized Visibility and Scalable Detection for Faster SOC Response](https://www.g2.com/survey_responses/microsoft-sentinel-review-12823175)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/microsoft-sentinel-review-12823175) --- #### What Are G2 Users Discussing About Microsoft Sentinel? - [What is Microsoft Sentinel used for?](https://www.g2.com/discussions/what-is-microsoft-sentinel-used-for) - 3 comments, 2 upvotes - [Why should I use Azure Sentinel?](https://www.g2.com/discussions/why-should-i-use-azure-sentinel) - 1 comment - [Which feature provides the extended detection and response capabilities of Azure Sentinel?](https://www.g2.com/discussions/which-feature-provides-the-extended-detection-and-response-capabilities-of-azure-sentinel) - [What is the difference between Azure security Center and Azure Sentinel?](https://www.g2.com/discussions/what-is-the-difference-between-azure-security-center-and-azure-sentinel) - [What does Azure Sentinel provide?](https://www.g2.com/discussions/what-does-azure-sentinel-provide) ### 8. [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) Outsmart threats with an end-to-end award-winning security suite; proven to prevent, endure and recover from both known & unknown IT hazards faced by SoCs in the modern-day. **Average Rating:** 4.4/5.0 **Total Reviews:** 281 **How Do G2 Users Rate IBM QRadar SIEM?** - **Threat Intelligence:** 8.4/10 (Category avg: 8.9/10) - **Quality of Support:** 8.3/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.3/10 (Category avg: 8.4/10) - **Incident Logs:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind IBM QRadar SIEM?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Who Uses This:** SOC Analyst, Security Engineer - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 52% Enterprise, 29% Mid-Market #### What Are IBM QRadar SIEM's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Integrations (19 reviews) - Features (18 reviews) - Easy Integrations (15 reviews) - User Interface (15 reviews) **Cons:** - UX Improvement (11 reviews) - Expensive (9 reviews) - Cost (7 reviews) - Dashboard Issues (7 reviews) - Time-Consuming (7 reviews) ### What Do G2 Reviewers Say About IBM QRadar SIEM? *AI-generated summary from verified user reviews* **Pros:** - Users find IBM QRadar SIEM to be **very user-friendly** , enhancing ease of implementation and integration with other platforms. - Users value the **excellent integration capabilities** of IBM QRadar SIEM, enhancing log management and threat intelligence processing. - Users value the **advanced threat detection and centralized log management** features of IBM QRadar SIEM for enhanced security. - Users greatly appreciate the **easy integrations** of IBM QRadar SIEM, enhancing their security operations effectively. - Users find the **user-friendly interface** of IBM QRadar SIEM ideal for simplified event and log analysis. **Cons:** - Users find the **UX improvement** in IBM QRadar SIEM lacking, impacting usability and overall efficiency. - Users find the tool **expensive** , especially for small to mid-sized companies, impacting overall value. - Users find the **high cost** of IBM QRadar SIEM challenging, particularly for smaller organizations needing budget-friendly options. - Users are frustrated by the **dashboard issues** in IBM QRadar SIEM, limiting functionality and ease of use. - Users find the **time-consuming log fetch** process frustrating, especially with complex search queries leading to inefficiencies. #### What Are Recent G2 Reviews of IBM QRadar SIEM? **"[It’s very good tool for monitoring the alerts](https://www.g2.com/survey_responses/ibm-qradar-siem-review-4779252)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/ibm-qradar-siem-review-4779252) --- **"[Strong Correlation, Mature Security Monitoring, and Compliance Reporting](https://www.g2.com/survey_responses/ibm-qradar-siem-review-12986703)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/ibm-qradar-siem-review-12986703) --- ### 9. [ServiceNow Security Operations](https://www.g2.com/products/servicenow-security-operations/reviews) ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats. Targeted at security teams within organizations of various sizes, ServiceNow Security Operations addresses the need for a cohesive approach to managing security incidents and vulnerabilities. It is particularly beneficial for organizations that utilize multiple security tools, as it integrates security and vulnerability data from these existing systems. This integration enables teams to respond to threats more rapidly by automating critical workflows and processes, thus reducing the manual effort traditionally required in incident response. Key features of ServiceNow Security Operations include intelligent workflows that automate routine tasks, allowing security professionals to focus on more strategic initiatives. The platform’s AI-driven capabilities facilitate the automatic correlation of threat intelligence from diverse sources, such as the MITRE ATT&CK framework. This feature enhances situational awareness and enables teams to prioritize threats effectively based on real-time data. Additionally, the ability to take action within other security or IT management tools from a centralized console streamlines operations, ensuring that teams can respond to incidents without unnecessary delays. Moreover, the use of digital security workflows and orchestration significantly accelerates tasks such as analysis, prioritization, and remediation. By automating these processes, organizations can not only improve their response times but also enhance their overall cybersecurity posture. The integration of AI-driven automation within the ServiceNow AI Platform® further strengthens the platform's capabilities, enabling organizations to drive cyber resilience and reduce their exposure to potential threats. In summary, ServiceNow Security Operations is a comprehensive solution that addresses the complexities of modern cybersecurity challenges. By automating and simplifying threat and vulnerability management, it empowers security teams to respond more effectively, thereby enhancing the overall security framework of an organization. **Average Rating:** 4.4/5.0 **Total Reviews:** 67 **How Do G2 Users Rate ServiceNow Security Operations?** - **Threat Intelligence:** 9.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 8.8/10) - **Incident Case Management:** 9.0/10 (Category avg: 8.4/10) - **Incident Logs:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind ServiceNow Security Operations?** - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** https://www.servicenow.com/ - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow (55,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 51% Enterprise, 20% Mid-Market #### What Are ServiceNow Security Operations's Pros and Cons? **Pros:** - Integration Capabilities (11 reviews) - Integration Support (10 reviews) - Ease of Use (9 reviews) - Integrations (8 reviews) - Incident Management (7 reviews) **Cons:** - Difficult Setup (4 reviews) - Integration Issues (4 reviews) - Licensing Issues (3 reviews) - Complexity (2 reviews) - Difficult Customization (2 reviews) ### What Do G2 Reviewers Say About ServiceNow Security Operations? *AI-generated summary from verified user reviews* **Pros:** - Users value the **remarkable integration capabilities** of ServiceNow Security Operations, streamlining workflows and enhancing productivity. - Users appreciate the **seamless integration capabilities** of ServiceNow Security Operations, enhancing incident management and efficiency significantly. - Users appreciate the **ease of use** of ServiceNow Security Operations, enjoying seamless integration and quick setup for enhanced productivity. - Users value the **seamless integration capabilities** of ServiceNow Security Operations, enhancing efficiency and productivity in incident management. - Users value the **comprehensive incident management** features of ServiceNow, making security operations efficient and streamlined. **Cons:** - Users find the **difficult setup** and complex licensing of ServiceNow Security Operations challenging and often expensive. - Users face **integration issues** due to difficult setups and limited field mapping capabilities, impacting overall functionality. - Users find the **licensing issues** in ServiceNow Security Operations restrictive, impacting playbook access and efficiency in remediation. - Users face **complexity in building playbooks** within ServiceNow Security Operations, making the setup process challenging and costly. - Users find it challenging to manage **difficult customization** in ServiceNow Security Operations, hindering their ability to create effective playbooks. #### What Are Recent G2 Reviews of ServiceNow Security Operations? **"[Centralized, Automated Security Workflows with ServiceNow Security Operations](https://www.g2.com/survey_responses/servicenow-security-operations-review-12823627)"** **Rating:** 4.5/5.0 stars *— Himanshu J.* [Read full review](https://www.g2.com/survey_responses/servicenow-security-operations-review-12823627) --- **"[Strong platform for centralized security operations and incident response](https://www.g2.com/survey_responses/servicenow-security-operations-review-12737410)"** **Rating:** 4.5/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/servicenow-security-operations-review-12737410) --- #### What Are G2 Users Discussing About ServiceNow Security Operations? - [What is ServiceNow sir?](https://www.g2.com/discussions/what-is-servicenow-sir) - [What is service now in cyber security?](https://www.g2.com/discussions/what-is-service-now-in-cyber-security) - [What are the typical functions of the Security Operations Center SOC analysts?](https://www.g2.com/discussions/what-are-the-typical-functions-of-the-security-operations-center-soc-analysts) - [What can ServiceNow security operations do?](https://www.g2.com/discussions/what-can-servicenow-security-operations-do) ### 10. [Tanium](https://www.g2.com/products/tanium/reviews) Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security. **Average Rating:** 4.5/5.0 **Total Reviews:** 66 **How Do G2 Users Rate Tanium?** - **Threat Intelligence:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.3/10 (Category avg: 8.4/10) - **Incident Logs:** 7.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Tanium?** - **Seller:** [Tanium](https://www.g2.com/sellers/tanium) - **Company Website:** https://www.tanium.com/ - **Year Founded:** 2007 - **HQ Location:** Emeryville, CA - **Twitter:** @Tanium (7,243 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2109024/ (2,333 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 48% Enterprise, 32% Mid-Market #### What Are Tanium's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Features (7 reviews) - Reliability (4 reviews) - Security (4 reviews) - Visibility (4 reviews) **Cons:** - Learning Curve (4 reviews) - Complexity (3 reviews) - Limited Features (3 reviews) - Insufficient Information (2 reviews) - Needs Improvement (2 reviews) ### What Do G2 Reviewers Say About Tanium? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Tanium, particularly for managing large infrastructures efficiently. - Users appreciate the **real-time visibility** and **comprehensive IT operations** Tanium offers for effective endpoint management. - Users commend the **reliability** of Tanium, highlighting its effective asset management and robust security features. - Users value Tanium for its **robust security capabilities** that enhance compliance and streamline endpoint management effectively. - Users value the **real-time visibility** provided by Tanium, enhancing endpoint management and proactive threat reduction. **Cons:** - Users find the **learning curve of Tanium** steep and challenging, especially with onboarding and usability issues. - Users find Tanium's **complexity in setup and troubleshooting** can hinder efficiency, especially for those new to cybersecurity. - Users note the **limited features** of Tanium, highlighting the need for improvements in troubleshooting and management tools. - Users express concern over the **insufficient information** during onboarding, making the Tanium experience more challenging than necessary. - Users note the **steep learning curve** of Tanium, which complicates onboarding and slows down workflow efficiency. #### What Are Recent G2 Reviews of Tanium? **"[Rapid Endpoint Visibility That Transformed Our Incident Troubleshooting](https://www.g2.com/survey_responses/tanium-review-12742786)"** **Rating:** 4.0/5.0 stars *— Nijat I.* [Read full review](https://www.g2.com/survey_responses/tanium-review-12742786) --- **"[Real-Time Visibility and Fast Global Remediation with Tanium](https://www.g2.com/survey_responses/tanium-review-12961686)"** **Rating:** 4.5/5.0 stars *— Aswindev P.* [Read full review](https://www.g2.com/survey_responses/tanium-review-12961686) --- ### 11. [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM **Average Rating:** 4.3/5.0 **Total Reviews:** 391 **How Do G2 Users Rate Sumo Logic?** - **Threat Intelligence:** 7.7/10 (Category avg: 8.9/10) - **Quality of Support:** 8.5/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.0/10 (Category avg: 8.4/10) - **Incident Logs:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Sumo Logic?** - **Seller:** [Sumo Logic](https://www.g2.com/sellers/sumo-logic) - **Company Website:** https://www.sumologic.com - **Year Founded:** 2010 - **HQ Location:** Redwood City, CA - **Twitter:** @SumoLogic (6,542 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1037816/ (838 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Mid-Market, 37% Enterprise #### What Are Sumo Logic's Pros and Cons? **Pros:** - Ease of Use (63 reviews) - Log Management (46 reviews) - Features (37 reviews) - Real-time Monitoring (37 reviews) - Insights (35 reviews) **Cons:** - Difficult Learning (21 reviews) - Learning Curve (21 reviews) - Learning Difficulty (21 reviews) - Expensive (19 reviews) - Slow Performance (18 reviews) ### What Do G2 Reviewers Say About Sumo Logic? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Sumo Logic, benefiting from its seamless integration and user-friendly interface. - Users value the **powerful and accessible log management** of Sumo Logic, enabling quick insights and efficient data handling. - Users appreciate the **easy usability and integration** of Sumo Logic, enhancing their data investigation and visualization efforts. - Users appreciate the **real-time monitoring** features of Sumo Logic, allowing efficient log investigation and issue resolution. - Users appreciate the **powerful yet accessible platform** of Sumo Logic, streamlining data analysis and visualization. **Cons:** - Users experience a **difficult learning curve** with Sumo Logic, requiring significant time to master its advanced features. - Users find the **learning curve steep** , especially for beginners needing time to master Sumo Logic's advanced features. - Users find Sumo Logic has a **steep learning curve** , making it challenging for beginners to utilize effectively. - Users find Sumo Logic to be **expensive** , especially when managing ingestion volume and associated costs. - Users experience **slow performance** , including alerting delays and slow data loading, hindering timely reactions and efficiency. #### What Are Recent G2 Reviews of Sumo Logic? **"[Centralized Logging with Intuitive Dashboards](https://www.g2.com/survey_responses/sumo-logic-review-12948839)"** **Rating:** 4.5/5.0 stars *— Sudarshan B.* [Read full review](https://www.g2.com/survey_responses/sumo-logic-review-12948839) --- **"[AI Activity Monitoring That Makes Auditing and Debugging Easy](https://www.g2.com/survey_responses/sumo-logic-review-12888562)"** **Rating:** 4.5/5.0 stars *— Vishal S.* [Read full review](https://www.g2.com/survey_responses/sumo-logic-review-12888562) --- #### What Are G2 Users Discussing About Sumo Logic? - [What is Cloud SOAR used for?](https://www.g2.com/discussions/what-is-cloud-soar-used-for) - 1 comment, 1 upvote - [Is Sumo Logic a SIEM?](https://www.g2.com/discussions/is-sumo-logic-a-siem) - [What is Sumo Logic used for?](https://www.g2.com/discussions/what-is-sumo-logic-used-for) - [Who are Sumo Logic competitors?](https://www.g2.com/discussions/who-are-sumo-logic-competitors) - 1 comment - [How much does Sumo Logic cost?](https://www.g2.com/discussions/how-much-does-sumo-logic-cost) ### 12. [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing early and reliable out of the box detections, and delivering rich visual investigations and automation to expedite response. With a lightweight cloud deployment and intuitive UI and onboarding experience, InsightIDR customers recognize an accelerated return on their investment and start seeing valuable insights from Day 1. With InsightIDR, teams can advance their threat detection and response program without adding headcount. **Average Rating:** 4.4/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Rapid7 Next-Gen SIEM?** - **Threat Intelligence:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.7/10 (Category avg: 8.4/10) - **Incident Logs:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Rapid7 Next-Gen SIEM?** - **Seller:** [Rapid7](https://www.g2.com/sellers/rapid7) - **Year Founded:** 2000 - **HQ Location:** Boston, MA - **Twitter:** @rapid7 (124,405 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/39624/ (3,274 employees on LinkedIn®) - **Ownership:** NASDAQ:RPD **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 66% Mid-Market, 31% Enterprise #### What Are Rapid7 Next-Gen SIEM's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Integrations (2 reviews) - Integrations (2 reviews) - Threat Detection (2 reviews) - Visibility (2 reviews) **Cons:** - Limited Features (2 reviews) - Alerting Issues (1 reviews) - Alert Management (1 reviews) - Difficult Customization (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About Rapid7 Next-Gen SIEM? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Rapid7 Next-Gen SIEM with simple implementation and clear alerts. - Users value the **easy integrations** of Rapid7 Next-Gen SIEM, enhancing connectivity with various third-party tools effortlessly. - Users appreciate the **pre-built integrations** of Rapid7 Next-Gen SIEM, simplifying connections with various third-party tools. - Users value the **seamless integration of UEBA and deception tools** for effective threat detection and faster investigations. - Users appreciate the **visibility** Rapid7 Next-Gen SIEM offers, enabling easy log search and clear alert generation. **Cons:** - Users find the **limited features** of Rapid7 Next-Gen SIEM make alert creation and setup challenging. - Users find the **limited alerting capabilities** challenging, complicating the creation of timely and effective alerts. - Users find the **limited alert management capabilities** challenging, particularly for creating and configuring pattern-based alerts. - Users find **difficult customization** in Rapid7 Next-Gen SIEM hampers alert creation and complicates pattern-based setups. - Users find the **difficult setup** of Rapid7 Next-Gen SIEM hampers their ability to create alerts effectively. #### What Are Recent G2 Reviews of Rapid7 Next-Gen SIEM? **"[Intuitive, High-Performance SIEM with Great Support and Cost-Effective Value](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12711350)"** **Rating:** 4.5/5.0 stars *— Nihal J.* [Read full review](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12711350) --- **"[Easiest SIEM Implementation with Transparent Pricing](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12182908)"** **Rating:** 5.0/5.0 stars *— Joevanne V.* [Read full review](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12182908) --- #### What Are G2 Users Discussing About Rapid7 Next-Gen SIEM? - [What is InsightIDR used for?](https://www.g2.com/discussions/what-is-insightidr-used-for) - [What is rapid7 InsightVM?](https://www.g2.com/discussions/what-is-rapid7-insightvm) - [Is rapid7 a SIEM?](https://www.g2.com/discussions/is-rapid7-a-siem) - [What is rapid7 used for?](https://www.g2.com/discussions/insightidr-what-is-rapid7-used-for) - [What is InsightIDR?](https://www.g2.com/discussions/what-is-insightidr) ### 13. [Barracuda Incident Response](https://www.g2.com/products/barracuda-incident-response/reviews) No email defense technology can protect against increasingly advanced email threats 100 percent of the time. Some advanced social engineering attacks like business email compromise will reach users’ mailboxes. And when they do, you need to respond quickly and accurately to minimize the scope and severity of damage. Barracuda Incident Response lets you respond to threats quickly and effectively, by automating investigative workflows and enabling direct removal of malicious emails **Average Rating:** 4.5/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Barracuda Incident Response?** - **Threat Intelligence:** 8.8/10 (Category avg: 8.9/10) - **Quality of Support:** 9.4/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.5/10 (Category avg: 8.4/10) - **Incident Logs:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Barracuda Incident Response?** - **Seller:** [Barracuda](https://www.g2.com/sellers/barracuda) - **Year Founded:** 2002 - **HQ Location:** Campbell, CA - **Twitter:** @Barracuda (15,239 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/barracuda-networks/ (2,248 employees on LinkedIn®) - **Ownership:** Private **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 25% Enterprise #### What Are Barracuda Incident Response's Pros and Cons? **Pros:** - Email Security (2 reviews) - Cybersecurity (1 reviews) - Features (1 reviews) - Incident Management (1 reviews) - Security (1 reviews) **Cons:** - Email Management (1 reviews) ### What Do G2 Reviewers Say About Barracuda Incident Response? *AI-generated summary from verified user reviews* **Pros:** - Users love the **instant threat removal** capability of Barracuda Incident Response, enhancing email security efficiently. - Users recognize Barracuda Incident Response as a **critical tool for remediation and investigation** , enhancing their cybersecurity protection. - Users value the **email search and removal capabilities** of Barracuda Incident Response for efficient mailbox management. - Users find Barracuda Incident Response to be an **incredible tool for effective remediation and investigation of threats**. - Users value the **instant threat removal** capability of Barracuda Incident Response, preventing larger security issues from arising. **Cons:** - Users wish the **email blocking feature** could apply across all gateway levels for better functionality. #### What Are Recent G2 Reviews of Barracuda Incident Response? **"[Instant Email Threat Removal That Makes a Big Difference](https://www.g2.com/survey_responses/barracuda-incident-response-review-12340166)"** **Rating:** 4.5/5.0 stars *— Jose C.* [Read full review](https://www.g2.com/survey_responses/barracuda-incident-response-review-12340166) --- **"[Amazing product](https://www.g2.com/survey_responses/barracuda-incident-response-review-12337161)"** **Rating:** 5.0/5.0 stars *— Peter E.* [Read full review](https://www.g2.com/survey_responses/barracuda-incident-response-review-12337161) --- #### What Are G2 Users Discussing About Barracuda Incident Response? - [What is Barracuda Incident Response used for?](https://www.g2.com/discussions/what-is-barracuda-incident-response-used-for) ### 14. [Proofpoint Threat Response](https://www.g2.com/products/proofpoint-threat-response/reviews) Proofpoint Threat Response takes the manual labor and guesswork out of incident response to help you resolve threats faster and more efficiently. **Average Rating:** 4.6/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Proofpoint Threat Response?** - **Threat Intelligence:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.3/10 (Category avg: 8.4/10) - **Incident Logs:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Proofpoint Threat Response?** - **Seller:** [Proofpoint](https://www.g2.com/sellers/proofpoint) - **Year Founded:** 2002 - **HQ Location:** Sunnyvale, CA - **Twitter:** @proofpoint (31,157 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/proofpoint (5,146 employees on LinkedIn®) - **Ownership:** NASDAQ: PFPT **Who Uses This Product?** - **Company Size:** 56% Mid-Market, 22% Enterprise #### What Are Proofpoint Threat Response's Pros and Cons? **Pros:** - Email Security (2 reviews) - Automated Response (1 reviews) - Phishing Prevention (1 reviews) - Security (1 reviews) - Threat Detection (1 reviews) **Cons:** - Email Management (1 reviews) - False Positives (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Proofpoint Threat Response? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **automatic recall of suspicious emails** by Proofpoint Threat Response, enhancing their company's email security. - Users appreciate the **automated recall of suspicious emails** , enhancing their email security and peace of mind. - Users appreciate the **automatic recall of suspicious emails** in Proofpoint Threat Response for enhanced phishing prevention. - Users benefit from the **comprehensive security tools** of Proofpoint Threat Response, ensuring their company's safety. - Users appreciate the **comprehensive tools for threat detection** that enhance their company's security effectively. **Cons:** - Users report frequent **false positives** causing numerous emails to be recalled and replaced, impacting email management efficiency. - Users report encountering **numerous false positives** , leading to significant disruptions with email recalls and replacements. - Users note that while there's a **steep learning curve** , Proofpoint offers ample training and support resources. #### What Are Recent G2 Reviews of Proofpoint Threat Response? **"[Quick Alerts and Clear, Detailed Summaries for Suspicious Emails](https://www.g2.com/survey_responses/proofpoint-threat-response-review-12478488)"** **Rating:** 5.0/5.0 stars *— Casey M.* [Read full review](https://www.g2.com/survey_responses/proofpoint-threat-response-review-12478488) --- **"[Takes time to learn, but Great product!](https://www.g2.com/survey_responses/proofpoint-threat-response-review-9471662)"** **Rating:** 4.0/5.0 stars *— Joshua B.* [Read full review](https://www.g2.com/survey_responses/proofpoint-threat-response-review-9471662) --- ### 15. [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) Splunk Enterprise Security (ES) is a data-centric, modern security information and event management (SIEM) solution that delivers data-driven insights for full breadth visibility into your security posture so you can protect your business and mitigate risk at scale. With unparalleled search and reporting, advanced analytics, integrated intelligence, and prepackaged security content, Splunk ES accelerates threat detection and investigation, letting you determine the scope of high-priority threats to your environment so you can quickly take action. Built on an open and scalable data platform, you can stay agile in the face of evolving threats and business needs. Our extensive ecosystem of Splunk, partner, and community-built integrations as well as flexible deployment options ensure your technology investments are working in tandem with Splunk ES whilst meeting you wherever you are on your cloud, multi-cloud, or hybrid journey. **Average Rating:** 4.3/5.0 **Total Reviews:** 222 **How Do G2 Users Rate Splunk Enterprise Security?** - **Threat Intelligence:** 9.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.5/10 (Category avg: 8.4/10) - **Incident Logs:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Splunk Enterprise Security?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 59% Enterprise, 30% Mid-Market #### What Are Splunk Enterprise Security's Pros and Cons? **Pros:** - Ease of Use (15 reviews) - Easy Integrations (13 reviews) - Threat Detection (13 reviews) - Features (12 reviews) - User Interface (11 reviews) **Cons:** - Expensive (17 reviews) - Complex Setup (8 reviews) - Complex Implementation (6 reviews) - Complexity (6 reviews) - Difficult Learning (6 reviews) ### What Do G2 Reviewers Say About Splunk Enterprise Security? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Splunk Enterprise Security, allowing efficient monitoring and log analysis. - Users appreciate the **easy integrations** with various platforms, enhancing their log management experience significantly. - Users highly value the **impressive threat detection** capabilities of Splunk Enterprise Security, enhancing early identification of potential issues. - Users value the **powerful analytics and security features** of Splunk Enterprise Security, enhancing their monitoring and investigative capabilities. - Users appreciate the **user-friendly interface** of Splunk Enterprise Security, enabling efficient monitoring and attractive dashboard creation. **Cons:** - Users find the **high cost** of Splunk Enterprise Security a significant barrier, limiting its adoption among smaller organizations. - Users find the **complex setup** of Splunk Enterprise Security challenging and resource-intensive, often needing additional support for implementation. - Users find the **complex implementation** of Splunk Enterprise Security to be time-intensive and requiring specialized expertise. - Users find the **setup and complexity** of Splunk Enterprise Security can be time-consuming and challenging to navigate. - Users find the **difficult learning curve** of Splunk Enterprise Security challenging, especially for those new to data analysis. #### What Are Recent G2 Reviews of Splunk Enterprise Security? **"[Powerful Visibility and Investigations with Splunk Enterprise Security](https://www.g2.com/survey_responses/splunk-enterprise-security-review-12695107)"** **Rating:** 4.0/5.0 stars *— Akil S.* [Read full review](https://www.g2.com/survey_responses/splunk-enterprise-security-review-12695107) --- **"[Powerful Threat Detection and Investigation with Splunk Enterprise Security](https://www.g2.com/survey_responses/splunk-enterprise-security-review-12982814)"** **Rating:** 5.0/5.0 stars *— Priyanshu S.* [Read full review](https://www.g2.com/survey_responses/splunk-enterprise-security-review-12982814) --- #### What Are G2 Users Discussing About Splunk Enterprise Security? - [What is Splunk User Behavior Analytics used for?](https://www.g2.com/discussions/what-is-splunk-user-behavior-analytics-used-for) - [What does Splunk Enterprise do?](https://www.g2.com/discussions/splunk-enterprise-security-what-does-splunk-enterprise-do) - [What is the difference between Splunk Enterprise and Splunk Enterprise Security?](https://www.g2.com/discussions/what-is-the-difference-between-splunk-enterprise-and-splunk-enterprise-security) - 1 comment - [Which Splunk app is used for enterprise security?](https://www.g2.com/discussions/which-splunk-app-is-used-for-enterprise-security) - [What is Splunk Enterprise Security?](https://www.g2.com/discussions/what-is-splunk-enterprise-security) ### 16. [IBM Concert platform](https://www.g2.com/products/ibm-concert-platform/reviews) IBM Concert® is an agentic IT Ops platform that creates an adaptable, unified operational layer across your environment. It connects signals, generates shared context, and coordinates action across teams and tools, so your entire system operates as one. With cross-domain intelligence, Concert helps you reduce risk, maintain business continuity, improve performance, and optimize cost across the stack. Powered by agentic AI, it surfaces what matters, prioritizes business impact, and orchestrates action through governed workflows.  **Average Rating:** 4.2/5.0 **Total Reviews:** 23 **How Do G2 Users Rate IBM Concert platform?** - **Quality of Support:** 7.3/10 (Category avg: 8.8/10) **Who Is the Company Behind IBM Concert platform?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** https://www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 43% Small-Business, 35% Mid-Market #### What Are IBM Concert platform's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Insights (11 reviews) - Automation (8 reviews) - Easy Setup (8 reviews) - Problem Solving (5 reviews) **Cons:** - Learning Difficulty (6 reviews) - Complex Setup (4 reviews) - Learning Curve (4 reviews) - Integration Issues (3 reviews) - Limited Customization (3 reviews) ### What Do G2 Reviewers Say About IBM Concert platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of IBM Concert, enjoying streamlined management and actionable insights in one place. - Users value the **end-to-end visibility** of IBM Concert, enhancing collaboration and focus on critical issues effortlessly. - Users value the **automation capabilities** of IBM Concert, enhancing efficiency and minimizing manual workload across teams. - Users find the **easy setup** of IBM Concert beneficial for smooth initial configuration and efficient monitoring. - Users value the **effective problem-solving capabilities** of IBM Concert, which streamline issue management and enhance operational efficiency. **Cons:** - Users face a **steep learning curve** with IBM Concert, finding it complex and requiring time to master its features. - Users find the **complex setup** of IBM Concert challenging, particularly for new users needing smoother onboarding and guidance. - Users face a challenging **learning curve** with IBM Concert, making it hard to fully grasp its features. - Users experience **integration issues** with IBM Concert, highlighting the need for smoother connections and clearer setup processes. - Users find the **limited customization** options on IBM Concert restricts flexibility, impacting overall usability for teams. #### What Are Recent G2 Reviews of IBM Concert platform? **"[Unified Dashboard with Streamlined Prioritization](https://www.g2.com/survey_responses/ibm-concert-platform-review-12394702)"** **Rating:** 4.0/5.0 stars *— Kumar R U B.* [Read full review](https://www.g2.com/survey_responses/ibm-concert-platform-review-12394702) --- **"[IBM Concert Speeds Up Risk Management and Issue Detection with AI](https://www.g2.com/survey_responses/ibm-concert-platform-review-12865276)"** **Rating:** 5.0/5.0 stars *— manjusha l.* [Read full review](https://www.g2.com/survey_responses/ibm-concert-platform-review-12865276) --- ### 17. [SpinOne](https://www.g2.com/products/spinone/reviews) SpinOne is an all-in-one SaaS security platform that protects your mission critical SaaS environments including Google Workplace, Microsoft 365, Salesforce, Slack – and now we've added 50+ more SaaS apps to SSPM coverage. SpinOne comprehensive SaaS security addresses the inherent challenges associated with safeguarding SaaS environments by providing full SaaS visibility, risk management, and fast incident response capabilities. SpinOne helps mitigate the risks of data leaks and data loss while streamlining operations for security teams through automation. Key solutions of the SpinOne platform include: - SaaS Backup & Recovery, which ensures that critical data is backed up and can be quickly restored in the event of a loss. - SaaS Ransomware Detection & Response, which proactively identifies and responds to ransomware threats, minimizing downtime and recovery costs. - SaaS Data Leak Prevention & Data Loss Protection (DLP) capabilities help organizations safeguard against unauthorized access and accidental data exposure - SaaS Security Posture Management (SSPM) - provides insights into the security status of various applications, allowing organizations to maintain a robust security posture. - Enterprises App + Browser Security - helps enterprises with Risky OAuth app + browser extension protection, SaaS/GenAI DLP, SaaS Discovery. - Archive & eDiscovery - lets your legal teams interface securely with your SaaS data to build cases with the same search and privacy features you expect in a standalone eDiscovery solution. Plus, SpinOne integrates seamlessly with popular business applications such as Jira, ServiceNow, DataDog, Splunk, Crowdstrike, Slack, andTeams to make your life easier. This integration not only enhances the platform's functionality but also helps organizations save time and reduce manual workloads, allowing security teams to focus on more strategic initiatives. The rmarket recognition of Spin.AI as a Strong Performer in The Forrester Wave™: SaaS Security Posture Management Report underscores its effectiveness and reliability in the realm of SaaS security solutions. By choosing SpinOne, organizations can enhance their data protection strategies while ensuring operational efficiency and compliance. **Average Rating:** 4.8/5.0 **Total Reviews:** 127 **How Do G2 Users Rate SpinOne?** - **Threat Intelligence:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.6/10 (Category avg: 8.8/10) - **Incident Case Management:** 9.3/10 (Category avg: 8.4/10) - **Incident Logs:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind SpinOne?** - **Seller:** [SpinAI](https://www.g2.com/sellers/spinai) - **Company Website:** https://spin.ai/ - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @spintechinc (766 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3146884 (92 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, IT Director - **Top Industries:** Non-Profit Organization Management, Marketing and Advertising - **Company Size:** 51% Mid-Market, 40% Small-Business #### What Are SpinOne's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Customer Support (32 reviews) - Backup Ease (25 reviews) - Reliability (22 reviews) - Backup Features (21 reviews) **Cons:** - Backup Issues (8 reviews) - Expensive (7 reviews) - Poor Interface Design (7 reviews) - Pricing Issues (5 reviews) - Lack of Backup (4 reviews) ### What Do G2 Reviewers Say About SpinOne? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of SpinOne, making backup and recovery processes quick and straightforward. - Users appreciate the **excellent customer support** of SpinOne, finding it attentive and helpful during the onboarding process. - Users value the **easy setup and seamless recovery** provided by SpinOne, enhancing their data protection experience. - Users appreciate the **reliability** of SpinOne, consistently providing peace of mind and effective data protection when needed. - Users value the **innovative backup features** of SpinOne, appreciating its ease of use and excellent support. **Cons:** - Users express concerns about **backup issues** , highlighting limitations in restoring between Google and Microsoft and client-based solutions. - Users find SpinOne **expensive** , especially for small organizations, leading some to consider alternative solutions. - Users find the **user interface clunky and unintuitive** , making the experience less enjoyable and challenging to navigate. - Users find **pricing issues** with SpinOne, particularly regarding affordability and flexibility for archived and non-critical accounts. - Users struggle with **lack of backup options** , needing to perform manual tasks for reporting and facing plan limitations. #### What Are Recent G2 Reviews of SpinOne? **"[Essential Backup Tool with Stellar Features](https://www.g2.com/survey_responses/spinone-review-12775505)"** **Rating:** 5.0/5.0 stars *— Michael M.* [Read full review](https://www.g2.com/survey_responses/spinone-review-12775505) --- **"[SpinOne’s Dashboard Makes Risk Scans, Storage, and Backups Easy to Monitor](https://www.g2.com/survey_responses/spinone-review-12626383)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/spinone-review-12626383) --- #### What Are G2 Users Discussing About SpinOne? - [What is SpinOne used for?](https://www.g2.com/discussions/what-is-spinone-used-for) - 1 comment, 1 upvote ### 18. [Darktrace / NETWORK](https://www.g2.com/products/darktrace-network/reviews) Darktrace / NETWORK™ is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect and autonomously contain any activity that could cause business disruption including known, novel and insider threats. - Sophisticated agentic AI to automate triage and investigation at speed and scale - Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for NDR - Over 10,000 customers globally **Average Rating:** 4.5/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Darktrace / NETWORK?** - **Threat Intelligence:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.7/10 (Category avg: 8.4/10) - **Incident Logs:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Darktrace / NETWORK?** - **Seller:** [Darktrace](https://www.g2.com/sellers/darktrace) - **Company Website:** https://www.darktrace.com - **Year Founded:** 2013 - **HQ Location:** Cambridgeshire, England - **Twitter:** @Darktrace (18,177 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5013440/ (2,607 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 60% Mid-Market, 32% Enterprise #### What Are Darktrace / NETWORK's Pros and Cons? **Pros:** - Monitoring (5 reviews) - Artificial Intelligence (4 reviews) - Threat Detection (4 reviews) - Customer Support (3 reviews) - Cybersecurity (3 reviews) **Cons:** - Learning Curve (6 reviews) - Expensive (4 reviews) - Alert Issues (2 reviews) - Complex Setup (2 reviews) - False Positives (2 reviews) ### What Do G2 Reviewers Say About Darktrace / NETWORK? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **robust monitoring capabilities** of Darktrace/NETWORK, allowing easy real-time and historical network oversight. - Users commend Darktrace/Network for its **self-learning AI** that adapts and enhances cybersecurity by detecting unknown threats. - Users value the **rapid and accurate threat detection** of Darktrace, significantly enhancing cybersecurity without manual effort. - Users commend the **responsive customer support** of Darktrace, enhancing learning and easing the adoption of the platform. - Users commend Darktrace for its **autonomous cyber AI** , delivering fast, effective threat detection and real-time response. **Cons:** - Users face a significant **learning curve** with Darktrace, requiring extensive training and time to manage early alert noise. - Users find the **pricing structure quite expensive** , particularly challenging for smaller organizations with limited budgets. - Users often face **alert issues** , requiring time from the security team to manage false positives and tuning needs. - Users find the **complex setup** of Darktrace challenging, often requiring significant technical skills and fine-tuning efforts. - Users experience occasional **false positives** , requiring IT support to resolve issues and maintain network functionality. #### What Are Recent G2 Reviews of Darktrace / NETWORK? **"[Darktrace Network: Intuitive, AI-Driven Cybersecurity with Real-Time Threat Detection](https://www.g2.com/survey_responses/darktrace-network-review-12679592)"** **Rating:** 5.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/darktrace-network-review-12679592) --- **"[AI-Powered Security, Needs a Friendlier UI](https://www.g2.com/survey_responses/darktrace-network-review-12984323)"** **Rating:** 5.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/darktrace-network-review-12984323) --- #### What Are G2 Users Discussing About Darktrace / NETWORK? - [How does Darktrace collect data?](https://www.g2.com/discussions/how-does-darktrace-collect-data) - [What is Darktrace and how it works?](https://www.g2.com/discussions/what-is-darktrace-and-how-it-works) - [What can Darktrace do?](https://www.g2.com/discussions/what-can-darktrace-do) - [What is Darktrace Antigena network?](https://www.g2.com/discussions/what-is-darktrace-antigena-network) - [What is Darktrace Enterprise immune system?](https://www.g2.com/discussions/what-is-darktrace-enterprise-immune-system) - 1 comment ### 19. [CYREBRO](https://www.g2.com/products/cyrebro/reviews) CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interactive SOC Platform. CYREBRO rapidly detects, analyzes, investigates and responds to cyber threats, for businesses of all sizes. **Average Rating:** 4.3/5.0 **Total Reviews:** 128 **How Do G2 Users Rate CYREBRO?** - **Threat Intelligence:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 8.3/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.0/10 (Category avg: 8.4/10) - **Incident Logs:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind CYREBRO?** - **Seller:** [CYREBRO](https://www.g2.com/sellers/cyrebro) - **Year Founded:** 2013 - **HQ Location:** Tel Aviv, IL - **Twitter:** @CYREBRO_IO (307 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cyrebro/ (83 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 64% Mid-Market, 25% Small-Business #### What Are CYREBRO's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Customer Support (9 reviews) - Dashboard Usability (7 reviews) - Alerting System (6 reviews) - Alerts (6 reviews) **Cons:** - Update Issues (5 reviews) - Communication Issues (4 reviews) - Poor Customer Support (4 reviews) - Dashboard Issues (3 reviews) - Ineffective Alerts (3 reviews) ### What Do G2 Reviewers Say About CYREBRO? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of CYREBRO, benefiting from an intuitive and responsive interface for quick problem-solving. - Users appreciate the **highly responsive and knowledgeable customer support** of CYREBRO, enhancing their overall experience significantly. - Users appreciate the **intuitive dashboard usability** of CYREBRO, enabling efficient management of multiple reporting systems. - Users appreciate the **real-time alerts and proactive threat intelligence** of CYREBRO, enhancing security management and response efficiency. - Users value the **real-time alerts** of CYREBRO, enhancing their response to incidents and providing peace of mind. **Cons:** - Users experience **update issues** with overwhelming alerts and a steep learning curve, complicating their CYREBRO experience. - Users report significant **communication issues** with Cyrebro support, citing slow responses and vague information as major concerns. - Users express frustration with **poor customer support** , highlighting slow response times and inadequate assistance from the SOC team. - Users report **dashboard issues** with UI connectivity, lacking features, and no visibility on license usage in CYREBRO. - Users experience **ineffective alerts** , facing overwhelming volume and vague details that hinder clarity and responsiveness. #### What Are Recent G2 Reviews of CYREBRO? **"[My experience with Cyrebro has been average, it hasn't been bad but not excellent either.](https://www.g2.com/survey_responses/cyrebro-review-7695729)"** **Rating:** 4.0/5.0 stars *— felipe f.* [Read full review](https://www.g2.com/survey_responses/cyrebro-review-7695729) --- **"[An honest opinion on Cyrebro](https://www.g2.com/survey_responses/cyrebro-review-11259267)"** **Rating:** 4.0/5.0 stars *— Jayme M.* [Read full review](https://www.g2.com/survey_responses/cyrebro-review-11259267) --- #### What Are G2 Users Discussing About CYREBRO? - [What is CYREBRO used for?](https://www.g2.com/discussions/what-is-cyrebro-used-for) - 1 comment, 1 upvote ### 20. [Pondurance](https://www.g2.com/products/pondurance/reviews) Pondurance is the only provider of risk-based MDR services specifically engineered to eliminate breach risks. As a full-service provider of DFIR, MDR, and cybersecurity advisory and compliance services, Pondurance protects midmarket organizations from data breach risks before, during, and after its occurrence. Organizations entrusted with consumer protected health information (PHI) and personally identifiable information (PII) rely on Pondurance to provide a unified platform and trusted U.S.-based SOC service. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Pondurance?** - **Threat Intelligence:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.8/10) - **Incident Case Management:** 9.0/10 (Category avg: 8.4/10) - **Incident Logs:** 9.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Pondurance?** - **Seller:** [Pondurance](https://www.g2.com/sellers/pondurance) - **Company Website:** https://www.pondurance.com - **Year Founded:** 2008 - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/pondurance-llc (109 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 71% Mid-Market, 21% Enterprise #### What Are Pondurance's Pros and Cons? **Pros:** - Response Time (3 reviews) - Cybersecurity (2 reviews) - Continuous Monitoring (1 reviews) - Customer Support (1 reviews) - Real-time Monitoring (1 reviews) **Cons:** - Deployment Issues (1 reviews) ### What Do G2 Reviewers Say About Pondurance? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **prompt response times** of Pondurance, appreciating their timely follow-ups and thorough support in cybersecurity. - Users highlight Pondurance's **proactive cybersecurity services** and excellent support as key strengths, ensuring security effectiveness. - Users value the **continuous monitoring** provided by Pondurance, highlighting its thoroughness and high-quality support from the team. - Users value Pondurance for its **proactive customer support** , enhancing security and addressing issues promptly through regular reviews. - Users value the **real-time monitoring** capabilities of Pondurance, appreciating timely responses to emerging issues. **Cons:** - Users notice occasional **deployment issues** , but they are infrequent and typically minor, impacting the experience slightly. #### What Are Recent G2 Reviews of Pondurance? **"[Pondurance has been an invaluable partner in enhancing our university’s cybersecurity posture](https://www.g2.com/survey_responses/pondurance-review-11300698)"** **Rating:** 5.0/5.0 stars *— Maria Isaura L.* [Read full review](https://www.g2.com/survey_responses/pondurance-review-11300698) --- **"[Top-Notch 24/7 SOC Services with Excellent Communication](https://www.g2.com/survey_responses/pondurance-review-13032951)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/pondurance-review-13032951) --- ### 21. [Blumira Automated Detection & Response](https://www.g2.com/products/blumira-automated-detection-response/reviews) Blumira is an integrated security operations platform built for growing teams and the partners supporting them to gain complete visibility into their environment, identify and address risk faster, and deliver advanced security and compliance. The platform includes: - Managed Detections for automated threat hunting to identify attacks early - AI Investigation with 98.5% accurate, human-in-the-loop triage validated against real cases - Rapid Response with automation and 1-click actions to contain and block threats immediately - One Year of Data Retention with unlimited log ingestion to satisfy compliance requirements - Advanced Reporting and dashboards for forensics and easy investigation - Endpoint & Identity Protection (EDR/ITDR) for real-time remediation across devices and users - 24/7 Security Operations support for critical priority issues **Average Rating:** 4.6/5.0 **Total Reviews:** 122 **How Do G2 Users Rate Blumira Automated Detection & Response?** - **Threat Intelligence:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.9/10 (Category avg: 8.4/10) - **Incident Logs:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Blumira Automated Detection & Response?** - **Seller:** [Blumira](https://www.g2.com/sellers/blumira) - **Company Website:** https://www.blumira.com - **Year Founded:** 2018 - **HQ Location:** Ann Arbor, Michigan - **Twitter:** @blumira (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blumira/ (67 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 51% Mid-Market, 36% Small-Business #### What Are Blumira Automated Detection & Response's Pros and Cons? **Pros:** - Ease of Use (34 reviews) - Customer Support (21 reviews) - Setup Ease (19 reviews) - Alerting (17 reviews) - Alert Management (17 reviews) **Cons:** - Limited Customization (11 reviews) - Alert System (6 reviews) - Expensive (6 reviews) - Faulty Detection (6 reviews) - Insufficient Information (6 reviews) ### What Do G2 Reviewers Say About Blumira Automated Detection & Response? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** with Blumira, especially its simple setup and supportive SOC team. - Users value the **exceptional customer support** from Blumira, appreciating personalized attention and prompt responses to inquiries. - Users commend the **setup ease** of Blumira, appreciating its quick deployment and effective integration into their environment. - Users value the **reliable real-time alerting** of Blumira, benefiting from effective notifications and easy management. - Users value the **reliable real-time alerting** of Blumira, appreciating its ease of use and helpful integration. **Cons:** - Users find **limited customization** options challenging, particularly regarding detection filters and reporting formats in Blumira. - Users report that **false positives** can disrupt business functions and cause frustration, impacting overall effectiveness. - Users find the **pricing model inflexible and expensive** , making it hard to justify for their needs. - Users report **frequent false positives** , leading to frustration and wasted time from repetitive alerts. - Users note **insufficient information** on data parsing and deployment, impacting their ability to effectively utilize the product. #### What Are Recent G2 Reviews of Blumira Automated Detection & Response? **"[Breeze From Sales to Onboarding With an Intuitive, Easy-to-Configure UI](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-12984186)"** **Rating:** 5.0/5.0 stars *— Blake C.* [Read full review](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-12984186) --- **"[A well-rounded detection system with fantastic support](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-10479545)"** **Rating:** 5.0/5.0 stars *— Jeremy A.* [Read full review](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-10479545) --- #### What Are G2 Users Discussing About Blumira Automated Detection & Response? - [What are the benefits and drawbacks of using Blumira for threat detection?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-blumira-for-threat-detection) - [What is cloud SIEM?](https://www.g2.com/discussions/what-is-cloud-siem) - [What does the term Siem stand for?](https://www.g2.com/discussions/what-does-the-term-siem-stand-for) - [What does Blumira do?](https://www.g2.com/discussions/what-does-blumira-do) - [What is Blumira automated detection & response?](https://www.g2.com/discussions/what-is-blumira-automated-detection-response) ### 22. [Wazuh](https://www.g2.com/products/wazuh/reviews) Wazuh is a free and open source security platform that unifies XDR and SIEM capabilities. It protects workloads across on-premises, virtualized, containerized, and cloud-based environments. Wazuh, with over 30 million downloads per year, has one of the largest open-source security communities in the world. Wazuh helps organizations of all sizes protect their data assets against security threats. Learn more about the project at wazuh.com **Average Rating:** 4.5/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Wazuh?** - **Threat Intelligence:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 8.3/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.7/10 (Category avg: 8.4/10) - **Incident Logs:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Wazuh?** - **Seller:** [Wazuh Inc.](https://www.g2.com/sellers/wazuh-inc) - **Year Founded:** 2015 - **HQ Location:** Campbell, US - **Twitter:** @wazuh (8,026 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/wazuh/ (276 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** SOC Analyst - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 49% Small-Business, 39% Mid-Market #### What Are Wazuh's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Affordable (2 reviews) - Cybersecurity (1 reviews) - Easy Management (1 reviews) - Easy Setup (1 reviews) **Cons:** - Complex Interface (2 reviews) - Not User-Friendly (2 reviews) - Complex Implementation (1 reviews) - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About Wazuh? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **user-friendly interface** of Wazuh, appreciating its simplicity and ease of implementation. - Users appreciate the **affordable pricing** of Wazuh, enabling access to enterprise-level security without high costs. - Users value the **visibility and control** Wazuh offers over security events, enhancing their overall infrastructure security. - Users value the **easy management** of Wazuh, benefiting from cost reduction and extensive knowledge resources. - Users find Wazuh's setup to be **quick and straightforward** , facilitating seamless deployment across various endpoints. **Cons:** - Users find the **complex interface** challenging, particularly for new users during setup and configuration. - Users find Wazuh to be **not user-friendly** , reporting a steep learning curve and convoluted setup processes. - Users find the **complex implementation** of Wazuh challenging, making it difficult to effectively use the on-prem console. - Users face a **steep learning curve** with Wazuh, finding initial setup and configurations time-consuming and challenging. - Users face a **difficult setup** with Wazuh, citing a steep learning curve and confusing configurations for newcomers. #### What Are Recent G2 Reviews of Wazuh? **"[Powerful Open-Source On-Prem Security Monitoring with Easy Integration](https://www.g2.com/survey_responses/wazuh-review-12267146)"** **Rating:** 4.5/5.0 stars *— Yogesh G.* [Read full review](https://www.g2.com/survey_responses/wazuh-review-12267146) --- **"[Centralized Monitoring and security Incidents Simplified](https://www.g2.com/survey_responses/wazuh-review-12848657)"** **Rating:** 4.5/5.0 stars *— Karsh T.* [Read full review](https://www.g2.com/survey_responses/wazuh-review-12848657) --- #### What Are G2 Users Discussing About Wazuh? - [What is Wazuh - The Open Source Security Platform used for?](https://www.g2.com/discussions/what-is-wazuh-the-open-source-security-platform-used-for) - 1 comment ### 23. [Proofpoint Threat Response Auto-Pull](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews) Proofpoint Threat Response Auto-Pull (TRAP) enables messaging and security administrators the ability to automatically retract threats delivered to employee inboxes and emails that turn malicious after delivery to quarantine. It is also a powerful solution to retract messages sent in error as well as inappropriate, malicious, or emails containing compliance violations and also follows forwarded mail and distribution lists and creates an auditable activity trail. With Proofpoint Threat Response Auto-Pull, you can protect your people, data, and brand from today’s threats by: • Automatically pulling malicious or unwanted messages from an end-users inbox. • Enriching each message by checking every domain and IP address against premium intelligence feeds. • Including built-in reporting, showing stats like: Email quarantine success or failures, email retraction read status, targeting by active directory attribute • Reducing the remediation time needed from hours to minutes. **Average Rating:** 4.5/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Proofpoint Threat Response Auto-Pull?** - **Threat Intelligence:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.8/10) - **Incident Case Management:** 7.4/10 (Category avg: 8.4/10) - **Incident Logs:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Proofpoint Threat Response Auto-Pull?** - **Seller:** [Proofpoint](https://www.g2.com/sellers/proofpoint) - **Year Founded:** 2002 - **HQ Location:** Sunnyvale, CA - **Twitter:** @proofpoint (31,157 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/proofpoint (5,146 employees on LinkedIn®) - **Ownership:** NASDAQ: PFPT **Who Uses This Product?** - **Company Size:** 63% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of Proofpoint Threat Response Auto-Pull? **"[TRAP has had a huge impact in reducing our exposure to malicious email](https://www.g2.com/survey_responses/proofpoint-threat-response-auto-pull-review-7473222)"** **Rating:** 5.0/5.0 stars *— Michael B.* [Read full review](https://www.g2.com/survey_responses/proofpoint-threat-response-auto-pull-review-7473222) --- **"[TRAP USER EXPERIENCE](https://www.g2.com/survey_responses/proofpoint-threat-response-auto-pull-review-7799261)"** **Rating:** 5.0/5.0 stars *— louisa A.* [Read full review](https://www.g2.com/survey_responses/proofpoint-threat-response-auto-pull-review-7799261) --- #### What Are G2 Users Discussing About Proofpoint Threat Response Auto-Pull? - [What is Proofpoint Threat Response Auto-Pull used for?](https://www.g2.com/discussions/what-is-proofpoint-threat-response-auto-pull-used-for) ### 24. [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews) Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key functions such as data centralization, threat detection, and incident response. By leveraging machine learning and automation, it enables organizations to detect and respond to threats more efficiently, reducing manual workloads and improving overall security posture. Key Features and Functionality: - Data Centralization: Aggregates data from various sources into a unified platform, providing comprehensive visibility across the enterprise. - AI-Powered Threat Detection: Utilizes machine learning algorithms to identify anomalies and potential threats in real-time. - Automated Incident Response: Streamlines response processes through automation, enabling rapid mitigation of security incidents. - Integrated SOC Capabilities: Combines functions such as Extended Detection and Response , Security Orchestration, Automation, and Response , Attack Surface Management , and Security Information and Event Management into a cohesive platform, eliminating the need for multiple disparate tools. - Scalability: Designed to handle large volumes of data and adapt to the evolving needs of modern enterprises. Primary Value and Problem Solved: Cortex XSIAM addresses the challenges of disjointed data, weak threat defense, and heavy reliance on manual work in traditional SOCs. By centralizing data and automating security operations, it simplifies processes, enhances threat detection accuracy, and accelerates incident response times. This transformation enables organizations to proactively outpace threats, reduce operational costs, and achieve a more robust security posture. **Average Rating:** 4.4/5.0 **Total Reviews:** 61 **How Do G2 Users Rate Palo Alto Cortex XSIAM?** - **Threat Intelligence:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 8.2/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.4/10 (Category avg: 8.4/10) - **Incident Logs:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Palo Alto Cortex XSIAM?** - **Seller:** [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks) - **Company Website:** https://www.paloaltonetworks.com - **Year Founded:** 2005 - **HQ Location:** Santa Clara, CA - **Twitter:** @PaloAltoNtwks (128,951 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/30086/ (22,313 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Information Security Engineer - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 48% Enterprise, 29% Mid-Market #### What Are Palo Alto Cortex XSIAM's Pros and Cons? **Pros:** - Ease of Use (50 reviews) - Threat Detection (37 reviews) - Integrations (28 reviews) - Cybersecurity (27 reviews) - Features (27 reviews) **Cons:** - Expensive (28 reviews) - Difficult Learning (17 reviews) - Complexity (14 reviews) - Integration Issues (14 reviews) - UX Improvement (12 reviews) ### What Do G2 Reviewers Say About Palo Alto Cortex XSIAM? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Palo Alto Cortex XSIAM, highlighting its user-friendly interface and reliable implementation. - Users appreciate the **effective threat detection** capabilities of Palo Alto Cortex XSIAM, aiding in identifying various security threats. - Users commend the **easy integration with multiple systems** in Palo Alto Cortex XSIAM, enhancing operational efficiency and scalability. - Users value the **real-time incident detection** of Palo Alto Cortex XSIAM, enhancing their overall cybersecurity effectiveness. - Users appreciate the **intuitive dashboard and effective threat detection** of Palo Alto Cortex XSIAM, enhancing overall usability. **Cons:** - Users find the **cost of Palo Alto Cortex XSIAM to be excessively high** compared to competitors, impacting value perception. - Users find the **difficult learning curve** of Palo Alto Cortex XSIAM challenging, impacting their overall experience and efficiency. - Users find the **complexity of the console** challenging, requiring significant time and expertise to navigate effectively. - Users face **integration issues** and usability challenges, impacting their ability to effectively manage Palo Alto Cortex XSIAM. - Users find the **UX lacking** in Cortex XSIAM, citing limited features and a cumbersome interface affecting usability. #### What Are Recent G2 Reviews of Palo Alto Cortex XSIAM? **"[Palo Alto Cortex XSIAM Streamlines SOC Work with Smart Noise Reduction and Automation](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12626074)"** **Rating:** 5.0/5.0 stars *— Rohan K.* [Read full review](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12626074) --- **"[Data Automation, and AI Analytics for Faster Incident Response](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12675702)"** **Rating:** 4.5/5.0 stars *— Ahmad O.* [Read full review](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12675702) --- #### What Are G2 Users Discussing About Palo Alto Cortex XSIAM? - [What is IBM Security ReaQta used for?](https://www.g2.com/discussions/what-is-ibm-security-reaqta-used-for) - [What does QRadar stand for?](https://www.g2.com/discussions/what-does-qradar-stand-for) - 1 comment, 1 upvote - [How do I use IBM QRadar?](https://www.g2.com/discussions/how-do-i-use-ibm-qradar) - 1 comment - [What are the key component of IBM QRadar?](https://www.g2.com/discussions/what-are-the-key-component-of-ibm-qradar) - 1 comment - [What is IBM QRadar Siem?](https://www.g2.com/discussions/what-is-ibm-qradar-siem) - 1 comment ### 25. [Splunk SOAR (Security Orchestration, Automation and Response)](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews) Splunk SOAR provides security orchestration, automation and response capabilities that allow security analysts to work smarter by automating repetitive tasks; respond to security incidents faster with automated detection, investigation, and response; increase productivity, efficiency and accuracy; and strengthen defenses by connecting and coordinating complex workflows across their team and tools. Splunk SOAR also supports a broad range of security operations center (SOC) functions including event and case management, integrated threat intelligence, collaboration tools and reporting. **Average Rating:** 4.4/5.0 **Total Reviews:** 39 **How Do G2 Users Rate Splunk SOAR (Security Orchestration, Automation and Response)?** - **Threat Intelligence:** 8.8/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Incident Case Management:** 8.0/10 (Category avg: 8.4/10) - **Incident Logs:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Splunk SOAR (Security Orchestration, Automation and Response)?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Consulting - **Company Size:** 40% Mid-Market, 35% Enterprise #### What Are Splunk SOAR (Security Orchestration, Automation and Response)'s Pros and Cons? **Pros:** - Automation (16 reviews) - Security (13 reviews) - Features (9 reviews) - Threat Detection (8 reviews) - Ease of Use (7 reviews) **Cons:** - Expensive (16 reviews) - Learning Curve (7 reviews) - Difficult Learning (6 reviews) - Complexity (5 reviews) - Poor Interface Design (4 reviews) ### What Do G2 Reviewers Say About Splunk SOAR (Security Orchestration, Automation and Response)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automation capabilities** of Splunk SOAR, enabling efficient threat response and reducing human error. - Users value the **effective incident management** capabilities of Splunk SOAR, enhancing security response through automation and real-time data. - Users value the **flexibility in integrating security tools** and find it easy to customize for their needs. - Users value the **easy analysis and detection of security threats** with Splunk SOAR, streamlining their security processes. - Users value the **ease of use** in Splunk SOAR, enjoying its intuitive UI and customizable workflows without coding. **Cons:** - Users find Splunk SOAR to be **too expensive** , making it unaffordable and challenging for beginners to implement effectively. - Users find the **learning curve steep** for Splunk SOAR, complicating initial use and increasing frustration for beginners. - Users find the **difficult learning curve** challenging, especially for those new to automation platforms and their complex features. - Users find the software's **complexity** challenging for beginners, alongside concerns about its high cost for small businesses. - Users find the **poor interface design** of Splunk SOAR challenging, especially for beginners navigating its complexities. #### What Are Recent G2 Reviews of Splunk SOAR (Security Orchestration, Automation and Response)? **"[Splunk SOAR is an awesome automation and security software](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922387)"** **Rating:** 5.0/5.0 stars *— Noor Z.* [Read full review](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922387) --- **"[Splunk SOAR is a good software for automation](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922172)"** **Rating:** 5.0/5.0 stars *— Dheeraj T.* [Read full review](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922172) --- #### What Are G2 Users Discussing About Splunk SOAR (Security Orchestration, Automation and Response)? - [What is Splunk SOAR (Security Orchestration, Automation and Response) used for?](https://www.g2.com/discussions/what-is-splunk-soar-security-orchestration-automation-and-response-used-for) ## What Is Incident Response Software? [System Security Software](https://www.g2.com/categories/system-security) ## What Software Categories Are Similar to Incident Response Software? - [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) - [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) --- ## How Do You Choose the Right Incident Response Software? ### What You Should Know About Incident Response Software ### What is Incident Response Software? Incident response software, sometimes called security incident management software, is a security technology used to remediate cybersecurity issues as they arise in real time. These tools discover incidents and alert the relevant IT and security staff to resolve the security issue. Additionally, the tools allow teams to develop workflows, delegate responsibilities, and automate low-level tasks to optimize response time and minimize the impact of security incidents. These tools also document historical incidents and help provide context to the users attempting to understand the root cause to remediate security issues. When new security issues arise, users can take advantage of forensic investigation tools to root out the cause of the incident and see if it will be an ongoing or larger overall issue. Many incident response software also integrate with other security tools to simplify alerting, string together workflows, and provide additional threat intelligence. #### What Types of Incident Response Software Exist? **Pure incident response solutions** Pure incident response solutions are the last line of defense in the security ecosystem. Only once threats go unseen and vulnerabilities are exposed, do incident response systems come into play. Their main focus is facilitating the remediation of compromised accounts, system penetrations, and other security incidents. These products store information related to common and emerging threats while documenting each occurrence for retrospective analysis. Some incident response solutions are also connected to live feeds to gather global information related to emerging threats. **Incident management and response** Incident management products offer many similar administrative features to incident response products, but other tools combine incident management, alerting, and response capabilities. These tools are often used in DevOps environments to document, track, and source security incidents from their emergence to their remediation. **Incident management tracking and service tools** Other incident management tools have more of a service management focus. These tools will track security incidents, but won’t allow users to build security workflows, remediate issues, or provide forensic investigation features to determine the root cause of the incident. ### What are the Common Features of Incident Response Software? Incident response software can provide a wide range of features, but some of the most common include: **Workflow management:** Workflow management features let administrators organize workflows that help guide remediation staff and provide information related to specific situations and incident types. **Workflow automation:** Workflow automation allows teams to streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process. **Incident database:** Incident databases document historical incident activity. Administrators can access and organize data related to incidents to produce reports or make data more navigable. **Incident alerting:** Alerting features inform relevant individuals when incidents happen in real time. Some responses may be automated but users will still be informed. **Incident reporting:** Reporting features produce reports detailing trends and vulnerabilities related to their network and infrastructure. **Incident logs:** Historical incident logs are stored in the incident database and is used for user reference and analytics while remediating security incidents. **Threat intelligence:** Threat intelligence tools, which are often combined with forensic tools, provide an integrated information feed detailing the cybersecurity threats as they’re discovered across the world. This information is gathered either internally or by a third-party vendor and is used to provide further information on remedies. **Security orchestration:** Orchestration refers to the integration of security solutions and automation of processes in a response workflow. **Automated remediation:** Automation addresses security issues in real time and reduces the time spent remedying issues manually. It also helps resolve common network and system security incidents quickly. ### What are the Benefits of Incident Response Software? The main value of incident response technology is an increased ability to discover and resolve cybersecurity incidents. These are a few valuable components of the incident response process. **Threat modeling:** Information security and IT departments can use these tools to gain familiarity with the incident response process and develop workflows before security incident occurrences. This allows companies to stand prepared to quickly discover, resolve, and learn from security incidents and how they impact business-critical systems. **Alerting:** Without proper alerting and communication channels, many security threats can penetrate networks and remain undetected for extended periods. During that time, hackers, internal threat actors, and other cybercriminals can steal sensitive and other business-critical data and wreak havoc on IT systems. Proper alerting and communication can greatly shorten the time necessary to discover, inform relevant staff, and eradicate incidents. **Isolation:** Incident response platforms allow security teams to contain incidents quickly when alerted properly. Isolating infected systems, networks, and endpoints can greatly reduce an incident’s scope of impact. If isolated properly, security professionals can monitor the activity of affected systems to learn more about the threat actors, their capabilities, and their goals. **Remediation** : Remediation is the key to incident response and refers to the actual removal of threats such as malware and escalated privileges, among others. Incident response tools will facilitate the removal and allow teams to verify recovery before reintroducing infected systems or returning to normal operations. **Investigation** : Investigation allows teams and companies to learn more about why they were attacked, how they were attacked, and what systems, applications, and data were negatively impacted. This information can help companies respond to compliance information requests, bolster security in vulnerable areas, and resolve similar, future issues, in less time. ### Who Uses Incident Response Software? **Information security (InfoSec)** **professionals:** InfoSec professionals use incident response software to monitor, alert, and remediate security threats to a company. Using incident response software, InfoSec professionals can automate and quickly scale their response to security incidents, above and beyond what teams can do manually. **IT professionals:** For companies without dedicated information security teams, IT professionals may take on security roles. Professionals with limited security backgrounds may rely on incident response software with the more robust functionality to assist them in identifying threats, their decision making when security incidents arise, and threat remediation. **Incident response service providers:** Practitioners at incident response service providers use incident response software to actively manage their client’s security, as well as other providers of managed security services. ### What are the Alternatives to Incident Response Software? Companies that prefer to string together open-source or other various software tools to achieve the functionality of incident response software can do so with a combination of log analysis, SIEM, intrusion detection systems, vulnerability scanners, backup, and other tools. Conversely, companies may wish to outsource the management of their security programs to managed service providers. [Endpoint detection and response (EDR) software](https://www.g2.com/categories/endpoint-detection-response-edr): They combine both [endpoint antivirus](https://www.g2.com/categories/endpoint-antivirus) and [endpoint management](https://www.g2.com/categories/endpoint-management) solutions to detect, investigate, and remove any malicious software that penetrates a network’s devices.  [Managed detection and response (MDR) software](https://www.g2.com/categories/managed-detection-and-response-mdr): They proactively monitor networks, endpoints, and other IT resources for security incidents.  [Extended detection and response (XDR) software](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms): They are tools used to automate the discovery and remediation of security issues across hybrid systems.  [Incident response services providers](https://www.g2.com/categories/incident-response-services) **:** For companies that do not want to purchase and manage their incident response in-house or develop their open-source solutions, they can employ incident response services providers. [Log analysis software](https://www.g2.com/categories/log-analysis) **:** Log analysis software helps enable the documentation of application log files for records and analytics. [Log monitoring software](https://www.g2.com/categories/log-monitoring) **:** By detecting and alerting users to patterns in these log files, log monitoring software helps solve performance and security issues. [Intrusion detection and prevention systems (IDPS)](https://www.g2.com/categories/intrusion-detection-and-prevention-systems-idps): IDPS is used to inform IT administrators and security staff of anomalies and attacks on IT infrastructure and applications. These tools detect malware, socially engineered attacks, and other web-based threats.  [Security information and event management (SIEM) software](https://www.g2.com/categories/security-information-and-event-management-siem): SIEM software can offer security information alerting, along with centralizing security operations into one platform. However, SIEM software cannot automate remediation practices like some incident response software does, however. For companies that do not want to manage SIEM in-house, they can work with [managed SIEM service providers](https://www.g2.com/categories/managed-siem-services). [Threat intelligence software](https://www.g2.com/categories/threat-intelligence): Threat intelligence software provides organizations with information related to the newest forms of cyber threats like zero-day attacks, new forms of malware, and exploits. Companies may wish to work with [threat intelligence services providers](https://www.g2.com/categories/threat-intelligence-services), as well. [Vulnerability scanner software](https://www.g2.com/categories/vulnerability-scanner): Vulnerability scanners are tools that constantly monitor applications and networks to identify security vulnerabilities. They work by maintaining an up-to-date database of known vulnerabilities, and conduct scans to identify potential exploits. Companies may opt to work with [vulnerability assessment services providers](https://www.g2.com/categories/vulnerability-assessment-services), instead of managing this in-house. [Patch management software](https://www.g2.com/categories/patch-management): Patch management tools are used to ensure that the components of a company’s software stack and IT infrastructure are up to date. They then alert users of necessary updates or execute updates automatically.  [Backup software](https://www.g2.com/categories/backup): Backup software offers protection for business data by copying data from servers, databases, desktops, laptops, and other devices in case user error, corrupt files, or physical disaster render a business’ critical data inaccessible. In the event of data loss from a security incident, data can be restored to its previous state from a backup. #### Software Related to Incident Response Software The following technology families are either closely related to incident response software products or have significant overlap between product functionality. [Security information and event management (SIEM) software](https://www.g2.com/categories/security-information-and-event-management-siem) **:** [SIEM](https://www.g2.com/categories/security-information-and-event-management-siem) platforms go together with incident response solutions. Incident response may be facilitated by SIEM systems but these tools are specifically designed to streamline the remediation process or add investigative capabilities during security workflow processes. Incident response solutions will not provide the same level of compliance maintenance or log storage capabilities but can be used to increase a team’s ability to tackle threats as they emerge. [Data breach notification software](https://www.g2.com/categories/data-breach-notification) **:** [Data breach notification](https://www.g2.com/categories/data-breach-notification) software helps companies document the impacts of data breaches to inform regulatory authorities and notify impacted individuals. These solutions automate and operationalize the data breach notification process to adhere to strict data disclosure laws and privacy regulations within mandated timelines, which in some instances can be as few as 72 hours. [Digital forensics software](https://www.g2.com/categories/digital-forensics) **:** [Digital forensics](https://www.g2.com/categories/digital-forensics) tools are used to investigate and examine security incidents and threats after they’ve occurred. They don’t facilitate the actual remediation of security incidents but they can provide additional information on the source and scope of a security incident. They also may offer more in-depth investigatory information than incident response software. [Security orchestration, automation, and response (SOAR) software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) **:** [SOAR](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) is a segment of the security market focused on automating all low-level security tasks. These tools integrate with a company’s SIEM to gather security information. They then integrate with monitoring and response tools to develop an automated workflow from discovery to resolution. Some incident response solutions will allow for workflow development and automation but don’t have a wide range of integration and automation capabilities of a SOAR platform. [Insider threat management (ITM) software](https://www.g2.com/categories/insider-threat-management-itm): Companies use ITM software to monitor and record the actions of internal system users on their endpoints, such as current and former employees, contractors, business partners, and other permissioned individuals, to protect company assets, such as customer data or intellectual property. ### Challenges with Incident Response Software Software solutions can come with their own set of challenges. The biggest challenge incident response teams may encounter with the software is ensuring that it meets the business’ unique process requirements. **False positives:** Incident response software may identify a threat that turns out to be inaccurate, which is known as a false positive. Acting on false positives can waste company resources, time, and create unnecessary downtime for impacted individuals. **Decision making:** Incident response software can automate remediation to some security threats, however, a security professional with knowledge of the company’s unique environment should weigh in on the decision-making process on how to handle automating these issues. This may require that companies consult with the software vendor and purchase additional professional services for deploying the software solution. Similarly, when designing workflows on who to alert in the event of a security incident and what actions to take and when, these must be designed with the organization’s specific security needs in mind.   **Changes in regulatory compliance:** It is important to stay up to date with changes in regulatory compliance laws, especially concerning data breach notification requirements for who to notify and within what time frame. Companies should also ensure the software provider is providing the necessary updates to the software itself, or work to handle this task operationally. **Insider threats:** Many companies focus on external threats, but may not appropriately plan for threats from insiders like employees, contractors, and others with privileged access. It’s important to ensure the Incident Response solution addresses the company’s unique security risk environment, for both external and internal incidents. ### How to Buy Incident Response Software #### Requirements Gathering (RFI/RFP) for Incident Response Software It is important to gather the company’s requirements before starting the search for an incident response software solution. To have an effective incident response program, the company must utilize the right tools to support their staff and security practices. Things to consider when determining the requirements include: **Enabling staff responsible for using the software:** The team that is tasked with managing this software and the company’s incident response should be heavily involved in gathering requirements and then assessing software solutions.  **Integrations** : The software solution should integrate with the company’s existing software stack. Many vendors provide pre-built integrations with the most common third-party systems. The company must ensure the integrations they require are either offered pre-built by the vendor or can be built with ease. **Usability** : The software should be easy to use for the incident response team. Features they may prefer in an incident response solution include, out-of-the-box workflows for common incidents, no-code automation workflow builders, decision-process visualization, communication tools, and a knowledge sharing center. **Daily volume of threats:** It is important to select an incident response software solution that can meet the company’s level of need. If the volume of security threats received in a day is high, it may be better to select a tool with robust functionality in terms of automating remediation to reduce the burden on staff. For companies experiencing a low volume of threats, they may be able to get by with less robust tools that offer security incident tracking, without much automated remediation functionality. **Applicable regulations:** Users should learn specific privacy, security, data breach notification, and other regulations apply to a business in advance. This may be regulation-driven, like companies operating in regulated industries like healthcare subject to HIPAA or financial services subject to the Gramm-Leach-Bliley Act (GLBA); it may be geographic like companies subject to GDPR in the European Union; or it may be industry-specific, like companies adhering to payment card industry security standards like the Payment Card Industry-Data Security Standard (PCI-DSS).   **Data breach notification requirements:** It is imperative to determine what security incidents may be reportable data breaches and whether the specific data breach must be reported to regulators, affected individuals, or both. The incident response software solution selected should enable the incident response team to meet these requirements. #### Compare Incident Response Software Products **Create a long list** Users can research[incident response software](https://www.g2.com/categories/incident-response)providers on G2.com where they can find information such as verified software user reviews and vendor rankings based on user satisfaction and software segment sizes, such as small, medium, or enterprise businesses. It’s also possible to sort software solutions by languages supported. Users can save any software products that meet their high-level requirements to their  “My List” on G2 by selecting the “favorite” heart symbol on the software’s product page. Saving the selections to the G2 My List will enable users to reference their selections again in the future.  **Create a short list** Users can visit their “My List” on G2.com to begin narrowing down their selection. G2 offers a product compare feature, where buyers can evaluate software features side by side based on real user rankings.  They can also review [G2.com’s quarterly software reports](https://www.g2.com/reports) which have in-depth detail on the software user’s perception of their return on investment (in months), the time it took to implement their software solution, usability rankings, and other factors. **Conduct demos** Users can see the product they’ve narrowed down live by scheduling demonstrations. Many times, they can schedule demos directly through G2.com by clicking the “Get a quote” button on the vendor’s product profile.  They can share their list of requirements and questions with the vendor in advance of their demo. It’s best to use a standard list of questions for each demonstration to ensure a fair comparison between each vendor on the same factors.  #### Selection of Incident Response Software **Choose a selection team** Incident response software will likely be managed by InfoSec teams or IT teams. The people responsible for the day-to-day use of these tools must be a part of the selection team. Others who may be beneficial to include on the selection team include professionals from the service desk, network operations, identity and access, application management, privacy, compliance, and legal teams.  **Negotiation** Most incident response software will be sold as a SaaS on a subscription or usage basis. Pricing will likely depend on the functions required by an organization. For example, log monitoring may be priced by the GB, while vulnerability assessments may be priced by the asset. Oftentimes, buyers can get discounts if they enter contracts for a longer duration. Negotiating on implementation, support packages, and other professional services is also important. It is particularly important to set the incident response software up correctly when it is first deployed, especially when it comes to creating automated remediation actions and designing workflows. **Final decision** Before purchasing software, most vendors allow a free short-term trial of the product. The day-to-day users of the product must test the software’s capabilities before making a decision. If the selection team approves during the test phase and others on the selection team are satisfied with the solution, buyers can proceed with the contracting process.