# Best Incident Response Software - Page 2 *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Incident response software enables security teams to investigate, contain, remediate, and document cybersecurity incidents across their lifecycle within supported environments or threat domains. These solutions operationalize the response process by helping teams identify and organize security events into incidents and providing workflows for triage, investigation, containment, eradication, and post-incident review. Incident response tools may focus on specific domains, such as endpoint, cloud, identity, SaaS, or email, or provide broader cross-environment capabilities. They often integrate with detection technologies such as EDR, XDR, or other security analytics platforms, but are distinguished by their ability to coordinate and run response actions, manage incident cases, and maintain documented records for operational reporting and audit purposes. Many incident response solutions function similarly to security information and event management (SIEM) software, but SIEM products provide a larger scope of security and IT management features. Incident response platforms focus on investigating and resolving security incidents, while SOAR platforms automate and orchestrate response workflows across security tools. To qualify for inclusion in the Incident Response category, a product must: - Identify and organize cybersecurity events into incidents within supported domains - Provide structured investigation capabilities for suspected or confirmed incidents - Enable containment and remediation through guided or automated response actions - Maintain documented cybersecurity incident records for reporting and post-incident review ## How Many Incident Response Software Products Does G2 Track? **Total Products under this Category:** 102 ### Category Stats (May 2026) - **Average Rating**: 4.47/5 (↓0.02 vs Apr 2026) - **New Reviews This Quarter**: 140 - **Buyer Segments**: Mid-Market 42% │ Enterprise 29% │ Small-Business 29% - **Top Trending Product**: Palo Alto Cortex XSIAM (+0.095) *Last updated: May 18, 2026* ## How Does G2 Rank Incident Response Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,100+ Authentic Reviews - 102+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Incident Response Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (392 reviews) | — | "[Top-Notch Security with Easy Deployment](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12651719)" | | 2 | [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) | 4.6/5.0 (562 reviews) | Phishing email triage and automated response | "[User friendly and great support!](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-7661687)" | | 3 | [Tines](https://www.g2.com/products/tines/reviews) | 4.7/5.0 (395 reviews) | No-code SOAR automation for security teams | "[AI orchestration with Drag-and-Drop development tool](https://www.g2.com/survey_responses/tines-review-12620879)" | | 4 | [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) | 4.8/5.0 (149 reviews) | AI-driven SOAR with native integrations | "[Centralized Incident Management That Exceeds Expectations](https://www.g2.com/survey_responses/torq-ai-soc-platform-review-12121506)" | | 5 | [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) | 4.7/5.0 (195 reviews) | — | "[Strong - Reliable Endpoint Protection with Automation](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547)" | | 6 | [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) | 4.4/5.0 (272 reviews) | — | "[Strong Centralized Visibility and Scalable Detection for Faster SOC Response](https://www.g2.com/survey_responses/microsoft-sentinel-review-12823175)" | | 7 | [Cynet](https://www.g2.com/products/cynet/reviews) | 4.7/5.0 (208 reviews) | Unified XDR with built-in MDR for lean teams | "[Effective Protection with Usability Issues](https://www.g2.com/survey_responses/cynet-review-11387686)" | | 8 | [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) | 4.4/5.0 (280 reviews) | Enterprise SIEM tied to broader IBM security tooling | "[QRadar the best SIEM](https://www.g2.com/survey_responses/ibm-qradar-siem-review-10387193)" | | 9 | [ServiceNow Security Operations](https://www.g2.com/products/servicenow-security-operations/reviews) | 4.4/5.0 (64 reviews) | — | "[Centralized, Automated Security Workflows with ServiceNow Security Operations](https://www.g2.com/survey_responses/servicenow-security-operations-review-12823627)" | | 10 | [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) | 4.3/5.0 (386 reviews) | Cloud-native log analytics for incident investigation | "[Brilliant Centralized Log Management with Powerful Search, Dashboards, and Integrations](https://www.g2.com/survey_responses/sumo-logic-review-12866518)" | ## Which Incident Response Software Is Best for Your Use Case? - **Leader:** [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - **Highest Performer:** [Barracuda Incident Response](https://www.g2.com/products/barracuda-incident-response/reviews) - **Easiest to Use:** [Tines](https://www.g2.com/products/tines/reviews) - **Top Trending:** [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - **Best Free Software:** [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) ## Which Type of Incident Response Software Tools Are You Looking For? - [Incident Response Software](https://www.g2.com/categories/incident-response) *(current)* - [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) - [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) --- **Sponsored** ### Cydarm Cydarm is a Cybersecurity Incident Response Management (CIRM) platform built to make cybersecurity operations teams better and faster. Cydarm is based on case management, built specifically for SOC. The platform enables collaboration across different levels of experience and trust, using playbooks and fine-grained access control integrated with case management. Cydarm allows you to integrate existing cybersecurity tools, including receiving alerts, enriching data, sending notifications, and generating incident reports and metrics reports automatically. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1082&secure%5Bdisplayable_resource_id%5D=1082&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1082&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=169593&secure%5Bresource_id%5D=1082&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fincident-response%3Fpage%3D3&secure%5Btoken%5D=a1b00ba6660a3fbcfaccb5b3a207086f3ee87e678088540be710177fceb9725c&secure%5Burl%5D=https%3A%2F%2Fcydarm.com%2F&secure%5Burl_type%5D=company_website) --- ## Buyer Guide: Key Questions for Choosing Incident Response Software Software ### What does incident response software do? I describe incident response software as the operational layer that helps security teams detect, contain, investigate, and remediate threats in real time. It coordinates alerts, automates playbooks, executes endpoint actions, and records every step for post-incident review. From what I see across reviewer accounts, these platforms have shifted from manual ticket queues to orchestration systems that compress detection-to-response from hours into minutes. ### Why do businesses use incident response software? When I reviewed reviewer feedback in this category, the recurring problem was alert volume. Security teams cannot review every signal manually, and adversaries move faster than human triage cycles permit. Incident response tools exist because the cost of a missed or slow response is now measured in days of downtime and regulatory penalties. From the patterns I evaluated, the recurring benefits include: - Reviewers describe no-code automation builders that let SOC analysts ship workflows without waiting on engineering. - Many appreciate live endpoint queries that return results across thousands of devices in seconds. - Users mention pre-built integrations with CrowdStrike, Splunk, Qualys, and Jira that remove custom connector work. - Several point to AI-driven analytics that unify logs, alerts, and identity data into a single investigation view. ### Who uses incident response software primarily? After analyzing reviewer profiles, I found that incident response tools serve a tightly defined audience inside the security organization: - **SOC analysts** triage alerts, run investigations, and execute containment actions on a daily basis. - **Security engineers** build and maintain detection rules, automation playbooks, and integrations. - **DFIR specialists** lead deep investigations, forensic analysis, and post-incident reporting. - **Security leadership** monitors mean time metrics, coverage gaps, and program maturity over time. ### What types of incident response software should I consider? When I examined how reviewers describe the products here, incident response platforms cluster into distinct shapes: - **SOAR platforms** centered on no-code automation, playbook execution, and tool orchestration. - **XDR and unified analytics platforms** that combine telemetry from endpoints, network, and identity into a single response view. - **Endpoint-centric platforms** optimized for live endpoint visibility and remediation across large fleets. - **Managed detection and response services** that combine software with 24-hour analyst coverage. Your right fit depends on the size of your security team, the maturity of your tooling, and whether you need software, services, or both. ### What are the core features to look for in incident response software? From the review patterns I evaluated, the strongest incident response platforms include: - Automation builders that handle complex branching and human-in-the-loop steps. - Deep integrations with the SIEM, EDR, ticketing, and identity systems already in use. - Live endpoint query and remediation capabilities for fast containment. - Case management with timelines, evidence, and shared analyst views. - Analytics on mean time to detect, contain, and recover. - Granular role-based access control and audit trails for regulated environments. ### What trends are shaping incident response software right now? From my analysis of recent reviewer discussions, several developments are reshaping the category: - **AI-assisted triage** is helping prioritize alerts and surface context, although reviewers still emphasize the need for analyst judgment. - **Unified XDR** is consolidating data sources that used to require switching between consoles. - **No-code automation** is opening playbook design to analysts who would previously have needed engineering support. - **Cost discipline** is becoming a factor as data ingestion and per-host pricing escalate. - **Version control and observability** are catching up so analysts can debug complex automation workflows the way developers debug code. ### How should I choose incident response software? For me, the strongest incident response platforms are the ones that integrate cleanly with the tools my team already uses, automate the predictable steps without hiding them, and support analysts when investigations get messy. When detection, automation, and case management share one platform, incident response stops being alert-by-alert firefighting and starts behaving like a coordinated program. --- ## What Are the Top-Rated Incident Response Software Products in 2026? ### 1. [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 222 **Why buyers love it?:** Splunk Enterprise Security, in my read of G2 sentiment, continues to stand out for its depth in handling security data. Users consistently point to its powerful search language, extensive integrations, and flexible dashboards. At the same time, licensing costs and setup complexity are recurring considerations. It tends to fit enterprises managing large-scale security telemetry that need advanced search and analysis capabilities. ### What Do G2 Reviewers Say About Splunk Enterprise Security? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong integration with multiple systems** provided by Splunk Enterprise Security for enhanced visibility. - Users value the **actionable alerts** from Splunk Enterprise Security, enhancing incident response and investigative efficiency. - Users commend the **responsive customer support** of Splunk Enterprise Security, enhancing their overall experience and satisfaction. - Users appreciate the **clear and comprehensive visibility** provided by Splunk Enterprise Security through its customizable dashboards. - Users find Splunk Enterprise Security **easy to use and configure** , simplifying management even for beginners in SIEMs. **Cons:** - Users find **Splunk Enterprise Security expensive** , especially as data volume increases, impacting overall budget management. - Users find the **complex setup** of Splunk Enterprise Security challenging, needing extensive expertise and resources for implementation. - Users face **integration issues** with Splunk Enterprise Security, requiring expertise and resources for effective onboarding. - Users note that **resource-intensive features** of Splunk Enterprise Security require careful planning and substantial infrastructure investment. - Users note that **complex configurations** in Splunk Enterprise Security can be time-consuming and resource-intensive, requiring careful planning. #### Key Features - Activity Monitoring - Event Management - Threat Intelligence #### What Are Recent G2 Reviews of Splunk Enterprise Security? **"[Splunk ES- Scalable SIEM for Large Enterprise](https://www.g2.com/survey_responses/splunk-enterprise-security-review-11628821)"** **Rating:** 4.5/5.0 stars *— Naushad T.* [Read full review](https://www.g2.com/survey_responses/splunk-enterprise-security-review-11628821) --- **"[Powerful Visibility and Investigations with Splunk Enterprise Security](https://www.g2.com/survey_responses/splunk-enterprise-security-review-12695107)"** **Rating:** 4.0/5.0 stars *— Akil S.* [Read full review](https://www.g2.com/survey_responses/splunk-enterprise-security-review-12695107) --- #### What Are G2 Users Discussing About Splunk Enterprise Security? - [What is Splunk User Behavior Analytics used for?](https://www.g2.com/discussions/what-is-splunk-user-behavior-analytics-used-for) - [What does Splunk Enterprise do?](https://www.g2.com/discussions/splunk-enterprise-security-what-does-splunk-enterprise-do) - [What is the difference between Splunk Enterprise and Splunk Enterprise Security?](https://www.g2.com/discussions/what-is-the-difference-between-splunk-enterprise-and-splunk-enterprise-security) - 1 comment ### 2. [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 67 **Product Description:** Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing early and reliable out of the box detections, and delivering rich visual investigations and automation to expedite response. With a lightweight cloud deployment and intuitive UI and onboarding experience, InsightIDR customers recognize an accelerated return on their investment and start seeing valuable insights from Day 1. With InsightIDR, teams can advance their threat detection and response program without adding headcount. ### What Do G2 Reviewers Say About Rapid7 Next-Gen SIEM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Rapid7 Next-Gen SIEM, praising its straightforward implementation and clear alerts. - Users appreciate the **easy integrations** of Rapid7 Next-Gen SIEM, enhancing connectivity with various third-party tools effortlessly. - Users appreciate the **easy integrations** of Rapid7 Next-Gen SIEM, enhancing connectivity with third-party tools effortlessly. - Users appreciate the **seamless integration of UEBA and deception tools** , enhancing threat detection and speeding up investigations. - Users value the **enhanced visibility** of Rapid7 Next-Gen SIEM, facilitating easy log searches and clear alerts. **Cons:** - Users find the **limited features** of Rapid7 Next-Gen SIEM restrictive, complicating alert creation and setup. - Users find the **alerting issues** cumbersome, making it hard to create and manage effective alerts. - Users find the **alert management too limited** , making it hard to set up effective alerts and patterns. - Users find it challenging due to **difficult customization** , particularly in creating alerts and setting up patterns effectively. - Users face **difficult setup** challenges, particularly when creating alerts and establishing pattern-based notifications. #### What Are Recent G2 Reviews of Rapid7 Next-Gen SIEM? **"[Easiest SIEM Implementation with Transparent Pricing](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12182908)"** **Rating:** 5.0/5.0 stars *— Joevanne V.* [Read full review](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12182908) --- **"[Intuitive, High-Performance SIEM with Great Support and Cost-Effective Value](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12711350)"** **Rating:** 4.5/5.0 stars *— Nihal J.* [Read full review](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12711350) --- #### What Are G2 Users Discussing About Rapid7 Next-Gen SIEM? - [What is InsightIDR used for?](https://www.g2.com/discussions/what-is-insightidr-used-for) - [What is rapid7 InsightVM?](https://www.g2.com/discussions/what-is-rapid7-insightvm) - [Is rapid7 a SIEM?](https://www.g2.com/discussions/is-rapid7-a-siem) ### 3. [Darktrace / NETWORK](https://www.g2.com/products/darktrace-network/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 43 **Product Description:** Darktrace / NETWORK™ is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect and autonomously contain any activity that could cause business disruption including known, novel and insider threats. - Sophisticated agentic AI to automate triage and investigation at speed and scale - Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for NDR - Over 10,000 customers globally ### What Do G2 Reviewers Say About Darktrace / NETWORK? *AI-generated summary from verified user reviews* **Pros:** - Users value the **robust monitoring capabilities** of Darktrace, enabling efficient real-time and historical network analysis. - Users appreciate the **self-learning AI technology** of Darktrace/Network for its exceptional threat detection and autonomy. - Users commend Darktrace for its **fast and accurate threat detection** , greatly enhancing their network security confidence. - Users value the **responsive customer support** of Darktrace/Network, enhancing learning and ensuring effective network monitoring. - Users value the **autonomous AI capabilities** of Darktrace for its fast, accurate threat detection and response. **Cons:** - Users face a significant **learning curve** with Darktrace, requiring time to adapt and tune the AI effectively. - Users find the product to be **quite expensive** , which poses challenges for smaller organizations with limited budgets. - Users experience **frequent alert issues** during the initial learning phase, requiring significant time for adjustment and tuning. - Users often find the **complex setup** of Darktrace challenging, requiring significant engineering expertise for effective management. - Users experience **false positives** , requiring IT intervention, which complicates the overall network experience and monitoring. #### What Are Recent G2 Reviews of Darktrace / NETWORK? **"[Darktrace Network: Intuitive, AI-Driven Cybersecurity with Real-Time Threat Detection](https://www.g2.com/survey_responses/darktrace-network-review-12679592)"** **Rating:** 5.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/darktrace-network-review-12679592) --- **"[Powerful Threat Detection with a Steep Learning Curve](https://www.g2.com/survey_responses/darktrace-network-review-11741323)"** **Rating:** 4.5/5.0 stars *— Wasiim G.* [Read full review](https://www.g2.com/survey_responses/darktrace-network-review-11741323) --- #### What Are G2 Users Discussing About Darktrace / NETWORK? - [How does Darktrace collect data?](https://www.g2.com/discussions/how-does-darktrace-collect-data) - [What is Darktrace and how it works?](https://www.g2.com/discussions/what-is-darktrace-and-how-it-works) - [What can Darktrace do?](https://www.g2.com/discussions/what-can-darktrace-do) ### 4. [Splunk SOAR (Security Orchestration, Automation and Response)](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 39 **Product Description:** Splunk SOAR provides security orchestration, automation and response capabilities that allow security analysts to work smarter by automating repetitive tasks; respond to security incidents faster with automated detection, investigation, and response; increase productivity, efficiency and accuracy; and strengthen defenses by connecting and coordinating complex workflows across their team and tools. Splunk SOAR also supports a broad range of security operations center (SOC) functions including event and case management, integrated threat intelligence, collaboration tools and reporting. ### What Do G2 Reviewers Say About Splunk SOAR (Security Orchestration, Automation and Response)? *AI-generated summary from verified user reviews* **Pros:** - Users find the **automation capabilities** of Splunk SOAR invaluable for streamlining daily security tasks effectively. - Users appreciate the **automation ease** of Splunk SOAR, seamlessly integrating into their daily security workflows. - Users value the **helpful customer support** during onboarding and for resolving questions, enhancing their overall experience. - Users value the **deployment ease** of Splunk SOAR, finding it seamless to integrate and automate workflows effectively. - Users appreciate the **high detection accuracy** of Splunk SOAR, enhancing their security workflow and task automation. **Cons:** - Users experience a **difficult learning curve** with Splunk SOAR, especially when navigating its complex features and UI. - Users face a **challenging learning curve** initially, with some non-intuitive UI aspects complicating the experience for newcomers. - Getting started can be challenging due to a **non-intuitive interface** , requiring significant time to master the features. - Users find the **poor interface design** challenging, leading to a steep learning curve for new users. #### What Are Recent G2 Reviews of Splunk SOAR (Security Orchestration, Automation and Response)? **"[Splunk SOAR is an awesome automation and security software](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922387)"** **Rating:** 5.0/5.0 stars *— Noor Z.* [Read full review](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922387) --- **"[Splunk SOAR is a good software for automation](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922172)"** **Rating:** 5.0/5.0 stars *— Dheeraj T.* [Read full review](https://www.g2.com/survey_responses/splunk-soar-security-orchestration-automation-and-response-review-9922172) --- #### What Are G2 Users Discussing About Splunk SOAR (Security Orchestration, Automation and Response)? - [What is Splunk SOAR (Security Orchestration, Automation and Response) used for?](https://www.g2.com/discussions/what-is-splunk-soar-security-orchestration-automation-and-response-used-for) ### 5. [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 137 **Product Description:** Rapidly deploy LogRhythm SIEM, the leading self-hosted SIEM, to secure your organization with powerful detections, synchronized threat intelligence, automated workflows, and achieve faster, more accurate threat detection, investigation, and response (TDIR). #### What Are Recent G2 Reviews of LogRhythm SIEM? **"[LogRhythm SIEM - Best Solution In Market](https://www.g2.com/survey_responses/logrhythm-siem-review-11463953)"** **Rating:** 5.0/5.0 stars *— Vishwa K.* [Read full review](https://www.g2.com/survey_responses/logrhythm-siem-review-11463953) --- **"[More than a SIEM](https://www.g2.com/survey_responses/logrhythm-siem-review-10516628)"** **Rating:** 5.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/logrhythm-siem-review-10516628) --- #### What Are G2 Users Discussing About LogRhythm SIEM? - [What are some SIEM tools?](https://www.g2.com/discussions/what-are-some-siem-tools) - [What does a SIEM platform do?](https://www.g2.com/discussions/what-does-a-siem-platform-do) - [How does Siem LogRhythm work?](https://www.g2.com/discussions/how-does-siem-logrhythm-work) ### 6. [D3 Security](https://www.g2.com/products/d3-security/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 64 **Product Description:** D3 stands at the forefront of AI-powered security, providing real-time, autonomous SOC solutions that help organizations stay ahead of cyber threats. By merging autonomous investigation and triage with AI-guided remediation, D3 is delivering AI-powered, human-led cyber security solutions. Morpheus is D3 Security’s fully autonomous SOC solution that triages, investigates, and responds to every alert, 24/7. Morpheus covers 100% of your alerts — no exceptions — so your team never has to choose between chasing false positives or risking a breach. It triages 95% of alerts in under two minutes, integrating seamlessly with any SIEM, XDR, or security stack. Unlike traditional SOAR platforms, Morpheus doesn’t need endless playbook tuning; it can build response workflows on the fly, specific to your security stack. The result? Zero alert fatigue, fewer missed threats, and a dramatic boost in SOC efficiency, powered by a data privacy-friendly and SecOps-focused AI model. #### What Are Recent G2 Reviews of D3 Security? **"[The best security operation platform](https://www.g2.com/survey_responses/d3-security-review-3110773)"** **Rating:** 5.0/5.0 stars *— George K.* [Read full review](https://www.g2.com/survey_responses/d3-security-review-3110773) --- **"[Next Generation SOAR Platform](https://www.g2.com/survey_responses/d3-security-review-7793810)"** **Rating:** 4.5/5.0 stars *— Kristian T.* [Read full review](https://www.g2.com/survey_responses/d3-security-review-7793810) --- ### 7. [Splunk Synthetic Monitoring](https://www.g2.com/products/splunk-synthetic-monitoring/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 26 **Product Description:** Splunk Synthetic Monitoring helps you measure and improve uptime and performance for your critical apps and services. Splunk Synthetic Monitoring offers best-in class web performance optimization to delight your users and improve customer experience, while helping improve your SLAs and easily test your entire user funnel and key web and API functionality. #### What Are Recent G2 Reviews of Splunk Synthetic Monitoring? **"[Best Proactive Monitoring Tool](https://www.g2.com/survey_responses/splunk-synthetic-monitoring-review-8658705)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/splunk-synthetic-monitoring-review-8658705) --- **"[Splunk review](https://www.g2.com/survey_responses/splunk-synthetic-monitoring-review-11449320)"** **Rating:** 4.5/5.0 stars *— Rajesh J.* [Read full review](https://www.g2.com/survey_responses/splunk-synthetic-monitoring-review-11449320) --- ### 8. [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 61 **Product Description:** Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key functions such as data centralization, threat detection, and incident response. By leveraging machine learning and automation, it enables organizations to detect and respond to threats more efficiently, reducing manual workloads and improving overall security posture. Key Features and Functionality: - Data Centralization: Aggregates data from various sources into a unified platform, providing comprehensive visibility across the enterprise. - AI-Powered Threat Detection: Utilizes machine learning algorithms to identify anomalies and potential threats in real-time. - Automated Incident Response: Streamlines response processes through automation, enabling rapid mitigation of security incidents. - Integrated SOC Capabilities: Combines functions such as Extended Detection and Response , Security Orchestration, Automation, and Response , Attack Surface Management , and Security Information and Event Management into a cohesive platform, eliminating the need for multiple disparate tools. - Scalability: Designed to handle large volumes of data and adapt to the evolving needs of modern enterprises. Primary Value and Problem Solved: Cortex XSIAM addresses the challenges of disjointed data, weak threat defense, and heavy reliance on manual work in traditional SOCs. By centralizing data and automating security operations, it simplifies processes, enhances threat detection accuracy, and accelerates incident response times. This transformation enables organizations to proactively outpace threats, reduce operational costs, and achieve a more robust security posture. ### What Do G2 Reviewers Say About Palo Alto Cortex XSIAM? *AI-generated summary from verified user reviews* **Pros:** - Users find Palo Alto Cortex XSIAM to be **easy to use** , appreciating its reliability and user-friendly interface. - Users value the **effective threat detection** capabilities of Palo Alto Cortex XSIAM, enhancing overall security and response times. - Users commend the **easy integration** capabilities of Palo Alto Cortex XSIAM, simplifying connections with multiple systems. - Users value the **advanced real-time incident detection** capabilities of Palo Alto Cortex XSIAM for robust cybersecurity. - Users praise the **user-friendly interface** and comprehensive threat detection capabilities of Palo Alto Cortex XSIAM. **Cons:** - Users find the **cost of Palo Alto Cortex XSIAM prohibitive** , with high implementation and maintenance expenses deterring many mid-range organizations. - Users find the **difficult learning curve** of Palo Alto Cortex XSIAM challenging, impacting their overall user experience. - Users find the **console complexity** of Palo Alto Cortex XSIAM challenging, requiring significant time and expertise to navigate. - Users report significant **integration issues** and complicated UI, leading to frustration and inefficiencies in using Cortex XSIAM. - Users find the **UX improvement lacking** due to limited features and a messy interface that complicates operations. #### What Are Recent G2 Reviews of Palo Alto Cortex XSIAM? **"[Data Automation, and AI Analytics for Faster Incident Response](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12675702)"** **Rating:** 4.5/5.0 stars *— Ahmad O.* [Read full review](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12675702) --- **"[Palo Alto Cortex XSIAM Streamlines SOC Work with Smart Noise Reduction and Automation](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12626074)"** **Rating:** 5.0/5.0 stars *— Rohan K.* [Read full review](https://www.g2.com/survey_responses/palo-alto-cortex-xsiam-review-12626074) --- #### What Are G2 Users Discussing About Palo Alto Cortex XSIAM? - [What is IBM Security ReaQta used for?](https://www.g2.com/discussions/what-is-ibm-security-reaqta-used-for) - [What does QRadar stand for?](https://www.g2.com/discussions/what-does-qradar-stand-for) - 1 comment, 1 upvote - [How do I use IBM QRadar?](https://www.g2.com/discussions/how-do-i-use-ibm-qradar) - 1 comment ### 9. [Mozilla Enterprise Defense Platform](https://www.g2.com/products/mozilla-enterprise-defense-platform/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 **Product Description:** The Mozilla Enterprise Defense Platform (MozDef) seeks to automate the security incident handling process and facilitate the real-time activities of incident handlers. #### What Are Recent G2 Reviews of Mozilla Enterprise Defense Platform? **"[Best Defence Platform](https://www.g2.com/survey_responses/mozilla-enterprise-defense-platform-review-7817941)"** **Rating:** 5.0/5.0 stars *— Shreyas M.* [Read full review](https://www.g2.com/survey_responses/mozilla-enterprise-defense-platform-review-7817941) --- **"[Streamline Your Security Operations with MozDef](https://www.g2.com/survey_responses/mozilla-enterprise-defense-platform-review-7896625)"** **Rating:** 4.0/5.0 stars *— Hremant C.* [Read full review](https://www.g2.com/survey_responses/mozilla-enterprise-defense-platform-review-7896625) --- #### What Are G2 Users Discussing About Mozilla Enterprise Defense Platform? - [What is Mozilla Enterprise Defense Platform used for?](https://www.g2.com/discussions/what-is-mozilla-enterprise-defense-platform-used-for) - 1 comment ### 10. [IBM QRadar SOAR](https://www.g2.com/products/ibm-qradar-soar/reviews) **Average Rating:** 4.0/5.0 **Total Reviews:** 25 **Product Description:** IBM QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks. The open and agnostic platform helps accelerate and orchestrate their response by automating actions with intelligence and integrating with other security tools. IBM QRadar SOAR is available on AWS Marketplace. #### What Are Recent G2 Reviews of IBM QRadar SOAR? **"[Analyze Soar Qradar](https://www.g2.com/survey_responses/ibm-qradar-soar-review-9842312)"** **Rating:** 5.0/5.0 stars *— Aparecido A.* [Read full review](https://www.g2.com/survey_responses/ibm-qradar-soar-review-9842312) --- **"[IBM Security QRadar SOAR](https://www.g2.com/survey_responses/ibm-qradar-soar-review-9696782)"** **Rating:** 4.5/5.0 stars *— Prashanth K.* [Read full review](https://www.g2.com/survey_responses/ibm-qradar-soar-review-9696782) --- ### 11. [IBM Concert platform](https://www.g2.com/products/ibm-concert-platform/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 22 **Product Description:** IBM Concert® is an agentic IT Ops platform that creates an adaptable, unified operational layer across your environment. It connects signals, generates shared context, and coordinates action across teams and tools, so your entire system operates as one. With cross-domain intelligence, Concert helps you reduce risk, maintain business continuity, improve performance, and optimize cost across the stack. Powered by agentic AI, it surfaces what matters, prioritizes business impact, and orchestrates action through governed workflows.  ### What Do G2 Reviewers Say About IBM Concert platform? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of IBM Concert, enabling efficient monitoring and streamlined project management in one platform. - Users value the **real-time visibility and actionable insights** from IBM Concert, enhancing focus and efficiency in project management. - Users value the **automation capabilities** of IBM Concert, significantly enhancing productivity and streamlining issue management. - Users value the **easy setup** of IBM Concert, making initial configuration smooth and efficient for quick deployment. - Users value the **clear, actionable insights** from IBM Concert that streamline problem-solving and enhance application reliability. **Cons:** - Users face a **steep learning curve** with IBM Concert, making it challenging for new users to become proficient quickly. - Users struggle with the **complex setup** of IBM Concert, finding the learning curve and onboarding challenging for new users. - Users find the **learning curve too steep** , struggling with the complexity and needing better onboarding resources. - Users note **integration issues** with IBM Concert, desiring smoother connections and enhanced onboarding for better usability. - Users find the **limited customization** options frustrating, wishing for more adaptable dashboards and tailored reports for their needs. #### What Are Recent G2 Reviews of IBM Concert platform? **"[Unified Dashboard with Streamlined Prioritization](https://www.g2.com/survey_responses/ibm-concert-platform-review-12394702)"** **Rating:** 4.0/5.0 stars *— Kumar R U B.* [Read full review](https://www.g2.com/survey_responses/ibm-concert-platform-review-12394702) --- **"[Streamlined Monitoring, But Needs UI Tweaks](https://www.g2.com/survey_responses/ibm-concert-platform-review-12393097)"** **Rating:** 4.5/5.0 stars *— Ayush K.* [Read full review](https://www.g2.com/survey_responses/ibm-concert-platform-review-12393097) --- ### 12. [LMNTRIX](https://www.g2.com/products/lmntrix/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 10 **Product Description:** LMNTRIX has reimagined cybersecurity, turning the tables in favor of the defenders once again. We have cut out the bloat of SIEM, log analysis and false positives resulting in alert fatigue, and we created new methods for confounding even the most advanced attackers. We believe that in a time of continuous compromise you need continuous response – not incident response. Our approach turns inward and assumes that you’re already breached and that you’re continually going to be breached, so we take a pro-active, offensive, hunting, and adversarial pursuit stance as opposed to a reactive, defensive, legacy stance with analysts staring at a SIEM console wishing they could detect an APT. LMNTRIX Active Defense is a best in class Managed Detection & Response (MDR) service that detects and responds to advanced threats that bypass perimeter controls. We combine deep expertise with cutting-edge technology, leading intelligence, and advanced analytics to detect and investigate threats with great speed, accuracy, and focus. The outcomes we deliver clients are validated breaches that are investigated, contained and remediated. All incidents are aligned to the kill chain and Mitre ATT&CK frameworks and contain detailed investigative actions and recommendations that your organisation follows to protect against the unknown, insider threat and malicious attacker. Active Defense is made up of 3 elements: LMNTRIX GRID (XDR) – This is our cyber defence SaaS platform that provides a new utility model for enterprise security, delivering pervasive visibility, automated threat detection & prevention, threat hunting, investigation, validation and unlimited forensic exploration on-demand and entirely from the cloud. It is a single investigative platform for insights into threats on enterprise, cloud, hybrid, and industrial control systems (ICS) networks. The LMNTRIX Grid delivers unique advantages over current network security solutions. It is a holistic and multi-vector platform with unlimited retention window of full-fidelity network traffic, innovative security visualizations, and the ease and cost-savings of an on-demand deployment model. LMNTRIX Technology Stack –This is our powerful proprietary threat detection stack that is deployed onsite, behind existing controls. It combines multiple threat detection systems, with deceptions everywhere, machine learning, threat intel, correlation, static file analysis, heuristics, and behavior and anomaly detection techniques to find threats in real-time. It decreases alarm fatigue by automatically determining which alerts should be elevated to security events, and reduces false positives by requiring consensus across detection. LMNTRIX Cyber Defense Centers - While these technologies are without peer, what sets us apart from the pack is our team of cybersecurity professionals who continually monitor our clients environments 24x7 while simultaneously hunting threats internally as well as monitoring developments on the deep and dark web. Our CDC's are a global network of cyber defense centers with highly trained and certified intrusion analysts who provide constant vigilance and on-demand analysis of your networks. Our intrusion analysts monitor your networks and endpoints 24x7, applying the latest intelligence and proprietary methodologies to look for signs of compromise. When a potential compromise is detected, the team performs an in- depth analysis on affected systems to confirm the breach. When data theft or lateral movement is imminent, our automated perimeter containment blocks attackers in their tracks while endpoint containment feature makes immediate reaction possible by quarantining affected hosts, whether they are on or off your corporate network, significantly reducing or eliminating the consequences of a breach. #### What Are Recent G2 Reviews of LMNTRIX? **"[Ultimate tool for Cyber Defense](https://www.g2.com/survey_responses/lmntrix-review-8328112)"** **Rating:** 4.5/5.0 stars *— Prakash Gupta K.* [Read full review](https://www.g2.com/survey_responses/lmntrix-review-8328112) --- **"[Good level of security service !](https://www.g2.com/survey_responses/lmntrix-review-7834658)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/lmntrix-review-7834658) --- #### What Are G2 Users Discussing About LMNTRIX? - [What is LMNTRIX used for?](https://www.g2.com/discussions/what-is-lmntrix-used-for) ### 13. [RunReveal](https://www.g2.com/products/runreveal/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 7 **Product Description:** RunReveal is a modern security data platform built for AI-forward security teams. RunReveal unifies logs, data pipelines, detections, AI-investigations, and analytics into one platform, so security teams are no longer stitching together tools to manage and use their security data. The platform ingests from 70+ sources, supports built-in and custom detections, and includes an AI agent for faster and automated investigations. RunReveal also support unlimited ingest, and prices based off of predictable data storage. If you're evaluating your first SIEM, escaping renewal sticker shock, or tired of paying enterprise prices for a SIEM that still require additional tooling, RunReveal gives you a unified platform for log management without the complexity or cost. ### What Do G2 Reviewers Say About RunReveal? *AI-generated summary from verified user reviews* **Pros:** - Users are impressed by RunReveal's **detection speed** , which significantly enhances efficiency and effectiveness in security operations. - Users value the **exceptional security capabilities** of RunReveal, noting its transformative impact on detection and response processes. - Users praise RunReveal for its **exceptional threat detection capabilities** , transforming security operations with powerful tools and features. - Users appreciate the **AI integration** in RunReveal, simplifying investigations and enhancing overall security operations. - Users praise the **powerful MCP and API integration** , transforming detection and response with unmatched capabilities and support. **Cons:** - Users are frustrated by the **expensive paywall** that limits access to features in the free version of RunReveal. - Users dislike the **feature limitations** of RunReveal's free version, hindering full potential in their homelab setups. - Users express frustration over the **lack of features** in the free version of RunReveal, limiting their full usage. - Users are frustrated by the **limited features** in RunReveal's free version, hindering their full experience in homelabs. #### What Are Recent G2 Reviews of RunReveal? **"[RunReveal Delivers High-Signal Security Visibility Without the Noise](https://www.g2.com/survey_responses/runreveal-review-12344943)"** **Rating:** 5.0/5.0 stars *— Ken J.* [Read full review](https://www.g2.com/survey_responses/runreveal-review-12344943) --- **"[RunReveal is the only SIEM and Detection and Response Platform that is ready for the AI age](https://www.g2.com/survey_responses/runreveal-review-12350471)"** **Rating:** 5.0/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/runreveal-review-12350471) --- ### 14. [Canary](https://www.g2.com/products/canary/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Product Description:** Order, configure and deploy your Canaries throughout your network. Then you wait. Your Canaries run in the background, waiting for intruders. #### What Are Recent G2 Reviews of Canary? **"[Cheap and simple](https://www.g2.com/survey_responses/canary-review-9848700)"** **Rating:** 5.0/5.0 stars *— Brandi G.* [Read full review](https://www.g2.com/survey_responses/canary-review-9848700) --- ### 15. [GreatHorn](https://www.g2.com/products/greathorn/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Product Description:** Comprehensive post-delivery protection against targeted email attacks, powered by machine learning and automated response capabilities. #### What Are Recent G2 Reviews of GreatHorn? **"[A Great Barrier For Attackers](https://www.g2.com/survey_responses/greathorn-review-875796)"** **Rating:** 5.0/5.0 stars *— Lisa K.* [Read full review](https://www.g2.com/survey_responses/greathorn-review-875796) --- #### What Are G2 Users Discussing About GreatHorn? - [What is GreatHorn used for?](https://www.g2.com/discussions/what-is-greathorn-used-for) ### 16. [Maltego](https://www.g2.com/products/maltego/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 22 **Product Description:** Maltego is the world’s most widely used cyber investigation platform, offering an all-in-one solution for both quick OSINT investigations and complex link analysis of large datasets with seamless data integration in one analytical environment. It enables real-time social media monitoring and deep network analysis to uncover hidden patterns and connections. Maltego is trusted for threat intelligence, situational awareness, law enforcement investigations, and trust & safety applications. #### What Are Recent G2 Reviews of Maltego? **"[Cyber Threat Intell with Maltego and IPinfo](https://www.g2.com/survey_responses/maltego-review-8953144)"** **Rating:** 5.0/5.0 stars *— Flopes- Fábio Lopes B.* [Read full review](https://www.g2.com/survey_responses/maltego-review-8953144) --- **"[Most useful and the best OSINT available and its FREE!](https://www.g2.com/survey_responses/maltego-review-8251383)"** **Rating:** 5.0/5.0 stars *— Norakmal Z.* [Read full review](https://www.g2.com/survey_responses/maltego-review-8251383) --- #### What Are G2 Users Discussing About Maltego? - [How good is Maltego?](https://www.g2.com/discussions/how-good-is-maltego) - 1 comment - [How many versions of Maltego client software are there?](https://www.g2.com/discussions/how-many-versions-of-maltego-client-software-are-there) - [What can Maltego do?](https://www.g2.com/discussions/what-can-maltego-do) ### 17. [Radar Privacy](https://www.g2.com/products/radar-privacy/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Product Description:** Radar® Privacy is an award-winning SaaS solution that employs patented automation to streamline the management of data privacy and security incidents containing personal information to ensure compliance with federal, state, and international data breach regulations. Enterprise leaders and industry experts trust Radar® Privacy for consistent, documented breach notification decision-making. #### What Are Recent G2 Reviews of Radar Privacy? **"[Positive review for our use of RADAR](https://www.g2.com/survey_responses/radar-privacy-review-4687898)"** **Rating:** 5.0/5.0 stars *— Vicky E.* [Read full review](https://www.g2.com/survey_responses/radar-privacy-review-4687898) --- ### 18. [Radiant](https://www.g2.com/products/radiant-security-radiant/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Product Description:** Radiant Security delivers a centralized AI SOC platform that unifies agentic AI triage, integrated response, and log management in a single solution. The platform provides 100% alert triage coverage across all security cases, escalating only real threats and applying analyst-level reasoning with full transparency. SOC teams maintain influence over the AI through guardrails, policies, and exclusions. Response is accelerated with 1-click action plans that can be executed manually or automated for the future. With unlimited log ingestion, real-time search, and affordable retention, Radiant eliminates the complexity and cost barriers of traditional SIEMs. With Radiant, security teams cut through alert noise, respond faster to real threats, scale without adding headcount, and significantly reduce SIEM costs. ### What Do G2 Reviewers Say About Radiant? *AI-generated summary from verified user reviews* **Pros:** - Users value the **transparent alert triage** of Radiant, drastically enhancing efficiency and reducing false positives. - Users commend Radiant for its **exceptional detection accuracy** , significantly reducing false positives and enhancing overall alert handling. - Users value the **transparency and efficiency** of Radiant's AI triage engine, greatly enhancing alert handling and reducing false positives. - Users praise Radiant’s **AI triage engine** for enhancing alert handling with transparency and efficiency, reducing repetitive tasks. - Users value the **automated response** capabilities of Radiant, enabling quick action and reduced false positives efficiently. **Cons:** - Users note **insufficient information** regarding case management capabilities, suggesting a need for improvements in this area. - Users note that the **case management capabilities** of Radiant could use some improvements for a better experience. - Users find that **navigation issues** can complicate the experience, particularly in accessing views and building queries. - Users find the **UI not intuitive** , often facing extra steps when navigating or building queries, complicating their experience. - Users find the **poor interface design** of Radiant makes navigation cumbersome and custom queries more complex than necessary. #### What Are Recent G2 Reviews of Radiant? **"[Noisy alerts are no longer a problem for our SOC](https://www.g2.com/survey_responses/radiant-review-12217506)"** **Rating:** 5.0/5.0 stars *— Felipe D.* [Read full review](https://www.g2.com/survey_responses/radiant-review-12217506) --- **"[AI SOC automation exactly where we needed it](https://www.g2.com/survey_responses/radiant-review-11697116)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/radiant-review-11697116) --- ### 19. [SAINTCloud](https://www.g2.com/products/saintcloud/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **Product Description:** SAINT developed SAINTCloud® from the ground up to provide all of the power and capability offered in our fully-integrated vulnerability management solution, SAINT Security Suite, without the need to implement and maintain on-premise infrastructure and software. This means more time spent on reducing risk – less time managing the tools you use. #### What Are Recent G2 Reviews of SAINTCloud? **"[Reduces the dependency on local IT infrastructure](https://www.g2.com/survey_responses/saintcloud-review-10251272)"** **Rating:** 5.0/5.0 stars *— Tesoreria M.* [Read full review](https://www.g2.com/survey_responses/saintcloud-review-10251272) --- **"[Helpful resource for our security analysts to use](https://www.g2.com/survey_responses/saintcloud-review-10223572)"** **Rating:** 4.5/5.0 stars *— Eliege M.* [Read full review](https://www.g2.com/survey_responses/saintcloud-review-10223572) --- ### 20. [Siren](https://www.g2.com/products/siren/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **Product Description:** Siren is an all-in-one investigation platform used by organizations to safeguard people, assets and networks. Using AI, automation and advanced search, Siren links data from open source, vendors and classified sources allowing investigators to surface and analyze risks, threats and crimes for the national security, public safety, fraud and compliance, and cyber threat communities. Siren augments private on-premise proprietary data with these additional sources. Siren’s patented technology is uniquely search based providing the analyst with easy-to-use search, analytics, visualization and reporting capabilities for investigations at enterprise scale and volume. In November 2023, Siren achieved 9th position in the Deloitte Technology Fast 50 and won the award in the Scale Up category. Siren received €12 million in funding in 2023 and was named as a Gartner Cool Vendor. For more information, visit www.siren.io ### What Do G2 Reviewers Say About Siren? *AI-generated summary from verified user reviews* **Pros:** - Users commend Siren for its **exceptional cybersecurity capabilities** , seamlessly bridging raw data and cyber threat intelligence. - Users value the **flexible data model** of Siren, enhancing analysis and bridging gaps in cyber threat intelligence. - Users value the **advanced analytics** of Siren, enhancing cyber threat intelligence for security and compliance efforts. - Users value the **flexible data model** of Siren, enhancing their ability to connect and analyze diverse data sources. - Users highlight Siren's **flexible data model** , bridging raw data and cyber threat intelligence effectively across diverse sources. **Cons:** - Users find the **expensive pricing** per data node a significant downside for the Siren platform. - Users note the **limited customization** options due to backend technology choices, impacting integration flexibility and costs. - Users express concerns about **limited features** due to backend technology constraints and pricing based on data nodes. - Users face **backend technology limitations** with Siren, requiring an ES cluster and impacting overall cost and integration. #### What Are Recent G2 Reviews of Siren? **"[Siren: Unmatched Flexibility for Cyber Threat Intelligence](https://www.g2.com/survey_responses/siren-review-11807924)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/siren-review-11807924) --- **"[Next Generation Threat Intelligence & AML](https://www.g2.com/survey_responses/siren-review-11752161)"** **Rating:** 5.0/5.0 stars *— Joe M.* [Read full review](https://www.g2.com/survey_responses/siren-review-11752161) --- #### What Are G2 Users Discussing About Siren? - [What is Siren used for?](https://www.g2.com/discussions/what-is-siren-used-for) - 1 comment ### 21. [Strand](https://www.g2.com/products/strand/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Product Description:** Strand is a post-triage automation platform built for DFIR teams, cybersecurity consultants, and MSPs. It accelerates the slowest parts of incident response: evidence collection, timeline construction, root cause analysis, remediation and audit-ready reporting. Rather than replace your detection tools or require complex integrations, Strand works alongside your existing stack to reduce investigation cycles from days to hours. The platform enables teams to: - Automatically ingest and correlate forensic evidence - Generate root cause timelines in minutes - Produce clean, audit-ready reports with a single click - Deliver clearer outcomes to clients or internal stakeholders faster, to enterprise-grade Strand is used by IR firms and managed service providers to increase capacity, reduce costs, and scale response quality, even on smaller teams. ### What Do G2 Reviewers Say About Strand? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation features** of Strand, enabling efficient fault finding and seamless multi-session management. - Users praise the **simple UI and UX** of Strand, enhancing their overall experience and ease of use. #### What Are Recent G2 Reviews of Strand? **"[Post Incident diagnosis and Root Cause Analysis](https://www.g2.com/survey_responses/strand-review-11732417)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/strand-review-11732417) --- ### 22. [Exaforce](https://www.g2.com/products/exaforce/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 7 **Product Description:** At Exaforce, we are on a mission to 10x the productivity and efficacy of security and operations (SOC) teams using our transformative multi-model AI engine. Our Agentic SOC Platform combines AI agents (“Exabots”) with advanced data exploration to deliver real-time insights, proactive detection and response, in-depth investigations, and automated workflows. Backed by Khosla Ventures, Mayfield, Thomvest Ventures, Touring Capital, and others, Exaforce helps SOC teams respond to threats and breaches faster, with higher precision, greater consistency, and at lower total costs—redefining how SOC teams function. ### What Do G2 Reviewers Say About Exaforce? *AI-generated summary from verified user reviews* **Pros:** - Users value Exaforce's **exceptional security capabilities** , effectively minimizing noise and enhancing focus on critical findings. - Users commend the **fantastic customer support** from Exaforce, enhancing troubleshooting and collaboration on features. - Users commend the **efficient alerting system** of Exaforce, streamlining investigations and enhancing operational focus. - Users commend the **fantastic customer support** of Exaforce, providing assistance with troubleshooting and feature requests efficiently. - Users praise the **ease of use** of Exaforce, significantly streamlining their investigation and alert management processes. **Cons:** - Users face **query issues** with Exaforce, experiencing slow interface loading and failures with complex queries and large datasets. - Users experience **slow performance** when loading the interface and handling complex queries or large datasets. - Users experience **slow interface loading** and issues with complex queries and large datasets that affect usability. #### What Are Recent G2 Reviews of Exaforce? **"[Exaforce Cuts Security Alert Noise and Speeds Up Remediation](https://www.g2.com/survey_responses/exaforce-review-12644503)"** **Rating:** 5.0/5.0 stars *— Monde H.* [Read full review](https://www.g2.com/survey_responses/exaforce-review-12644503) --- **"[Collaborative, AI-Powered Security Operations](https://www.g2.com/survey_responses/exaforce-review-12407665)"** **Rating:** 5.0/5.0 stars *— Patrick M.* [Read full review](https://www.g2.com/survey_responses/exaforce-review-12407665) --- ### 23. [ContraForce](https://www.g2.com/products/contraforce/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 5 **Product Description:** ContraForce is an AI operations control plane for MSSPs, MSPs, and security operations teams delivering managed detection and response on Microsoft Sentinel and Microsoft Defender XDR. The platform orchestrates multi-tenant incident operations by automating triage, investigation, enrichment, and guided response actions through Security Delivery Agents—AI-driven workflow operators that execute repeatable SOC tasks under policy controls. Core capabilities include: - Gamebooks – SOP-driven playbooks that standardize workflows and enforce consistent execution across customer environments. - Human-in-the-loop controls – Approval gates and audit logging for safe, governed response actions. - Multi-tenant operations – Centralized management across multiple Microsoft security tenants without data duplication. - PSA and ticketing integrations – Native connections to ServiceNow, Jira, Autotask, and service management tools. ContraForce deploys in approximately 30 minutes using federated access, keeping security data in the customer tenant with no complex data migration required. Security teams use ContraForce to reduce triage effort, improve investigation consistency, and scale Microsoft-native MXDR delivery without proportional headcount growth. Ideal for: MSSPs, MSPs, and enterprise SOC teams operating Microsoft Sentinel and Defender XDR at scale. ### What Do G2 Reviewers Say About ContraForce? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of ContraForce, enabling quick deployment and automation with minimal resources. - Users commend the **easy integrations** of ContraForce, appreciating how effortlessly they add endpoints to the service. - Users value the **centralized alerting and monitoring system** of ContraForce, enhancing efficiency for MSSP providers. - Users value ContraForce for its **efficient automation** , enabling quick protection against cyber threats with minimal resources. - Users value the **centralized management** of ContraForce, enhancing efficiency for MSSP providers with multiple clients. **Cons:** - Users report **detection issues** with ContraForce, lacking critical details and real-time logs for effective incident response. - Users find the platform **expensive** given its lack of essential features and limited logging capabilities. - Users express concern over the **insufficient information** , lacking essential logs and incident details for effective use. - Users find the **limited functionality** of ContraForce restricts effectiveness, lacking essential logging and alert details. - Users find **missing features** in ContraForce, lacking essential details and real-time log access for effective incident response. #### What Are Recent G2 Reviews of ContraForce? **"[Excellent support for those worried about cybersecurity attacks](https://www.g2.com/survey_responses/contraforce-review-9296434)"** **Rating:** 5.0/5.0 stars *— Garland B.* [Read full review](https://www.g2.com/survey_responses/contraforce-review-9296434) --- **"[Highly Recommend ContraForce!](https://www.g2.com/survey_responses/contraforce-review-7390141)"** **Rating:** 5.0/5.0 stars *— Jennifer B.* [Read full review](https://www.g2.com/survey_responses/contraforce-review-7390141) --- ### 24. [ORNA](https://www.g2.com/products/orna-orna/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 7 **Product Description:** ORNA is an end-to-end incident response automation platform for lean teams in midsize businesses that helps streamline or automate detection, response, and even prevention of cyberattacks on the organization's assets, all in a single tool with live 24/7 specialist support. The platform monitors cloud, on-premises, and hybrid assets (such as servers, network devices, workstations, IoT devices, and more) the organization is looking to protect around the clock, but also brings together overarching cyber incident response across all business functions, such as legal, HR, communications, and others; as well as automates evidence collection, communications, vulnerability management, and more. ### What Do G2 Reviewers Say About ORNA? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation ease** of ORNA, enhancing efficiency with streamlined processes and convenient integrations. - Users appreciate the **helpful customer support** from ORNA, which provides timely solutions and welcomes feedback. - Users commend ORNA for its **high detection accuracy** , which greatly enhances endpoint visibility and incident response efficiency. - Users commend the **ease of use** in creating tags and managing devices with ORNA's flexible platform. - Users value the **helpful team and integrations** that enhance ORNA's email security capabilities and overall functionality. #### What Are Recent G2 Reviews of ORNA? **"[User interface is Perfect](https://www.g2.com/survey_responses/orna-review-10827471)"** **Rating:** 4.5/5.0 stars *— Laia G.* [Read full review](https://www.g2.com/survey_responses/orna-review-10827471) --- **"[ORNA Cyber Incident Response Platform](https://www.g2.com/survey_responses/orna-review-10406528)"** **Rating:** 4.5/5.0 stars *— Robert M.* [Read full review](https://www.g2.com/survey_responses/orna-review-10406528) --- ### 25. [DomainTools](https://www.g2.com/products/domaintools/reviews) **Average Rating:** 3.8/5.0 **Total Reviews:** 13 **Product Description:** DomainTools is the global leader for internet intelligence and the first place security practitioners go when they need to know. The world's most advanced security teams use our solutions to identify external risks, investigate threats, and proactively protect their organizations in a constantly evolving threat landscape. DomainTools constantly monitors the Internet and brings together the most comprehensive and trusted domain, website and DNS data to provide immediate context and machine-learning driven risk analytics delivered in near real-time. Visit domaintools.com to experience firsthand why DomainTools is the first stop for advanced security teams when they need to know. #### What Are Recent G2 Reviews of DomainTools? **"[Best tool for the online world to be safer](https://www.g2.com/survey_responses/domaintools-review-8859243)"** **Rating:** 5.0/5.0 stars *— Prashanth A.* [Read full review](https://www.g2.com/survey_responses/domaintools-review-8859243) --- **"[Great tools for all your domain security needs.](https://www.g2.com/survey_responses/domaintools-review-9132625)"** **Rating:** 5.0/5.0 stars *— Navoneel J.* [Read full review](https://www.g2.com/survey_responses/domaintools-review-9132625) --- #### What Are G2 Users Discussing About DomainTools? - [What is DomainTools used for?](https://www.g2.com/discussions/what-is-domaintools-used-for) ## What Is Incident Response Software? [System Security Software](https://www.g2.com/categories/system-security) ## What Software Categories Are Similar to Incident Response Software? - [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) - [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) --- ## How Do You Choose the Right Incident Response Software? ### What You Should Know About Incident Response Software ### What is Incident Response Software? Incident response software, sometimes called security incident management software, is a security technology used to remediate cybersecurity issues as they arise in real time. These tools discover incidents and alert the relevant IT and security staff to resolve the security issue. Additionally, the tools allow teams to develop workflows, delegate responsibilities, and automate low-level tasks to optimize response time and minimize the impact of security incidents. These tools also document historical incidents and help provide context to the users attempting to understand the root cause to remediate security issues. When new security issues arise, users can take advantage of forensic investigation tools to root out the cause of the incident and see if it will be an ongoing or larger overall issue. Many incident response software also integrate with other security tools to simplify alerting, string together workflows, and provide additional threat intelligence. #### What Types of Incident Response Software Exist? **Pure incident response solutions** Pure incident response solutions are the last line of defense in the security ecosystem. Only once threats go unseen and vulnerabilities are exposed, do incident response systems come into play. Their main focus is facilitating the remediation of compromised accounts, system penetrations, and other security incidents. These products store information related to common and emerging threats while documenting each occurrence for retrospective analysis. Some incident response solutions are also connected to live feeds to gather global information related to emerging threats. **Incident management and response** Incident management products offer many similar administrative features to incident response products, but other tools combine incident management, alerting, and response capabilities. These tools are often used in DevOps environments to document, track, and source security incidents from their emergence to their remediation. **Incident management tracking and service tools** Other incident management tools have more of a service management focus. These tools will track security incidents, but won’t allow users to build security workflows, remediate issues, or provide forensic investigation features to determine the root cause of the incident. ### What are the Common Features of Incident Response Software? Incident response software can provide a wide range of features, but some of the most common include: **Workflow management:** Workflow management features let administrators organize workflows that help guide remediation staff and provide information related to specific situations and incident types. **Workflow automation:** Workflow automation allows teams to streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process. **Incident database:** Incident databases document historical incident activity. Administrators can access and organize data related to incidents to produce reports or make data more navigable. **Incident alerting:** Alerting features inform relevant individuals when incidents happen in real time. Some responses may be automated but users will still be informed. **Incident reporting:** Reporting features produce reports detailing trends and vulnerabilities related to their network and infrastructure. **Incident logs:** Historical incident logs are stored in the incident database and is used for user reference and analytics while remediating security incidents. **Threat intelligence:** Threat intelligence tools, which are often combined with forensic tools, provide an integrated information feed detailing the cybersecurity threats as they’re discovered across the world. This information is gathered either internally or by a third-party vendor and is used to provide further information on remedies. **Security orchestration:** Orchestration refers to the integration of security solutions and automation of processes in a response workflow. **Automated remediation:** Automation addresses security issues in real time and reduces the time spent remedying issues manually. It also helps resolve common network and system security incidents quickly. ### What are the Benefits of Incident Response Software? The main value of incident response technology is an increased ability to discover and resolve cybersecurity incidents. These are a few valuable components of the incident response process. **Threat modeling:** Information security and IT departments can use these tools to gain familiarity with the incident response process and develop workflows before security incident occurrences. This allows companies to stand prepared to quickly discover, resolve, and learn from security incidents and how they impact business-critical systems. **Alerting:** Without proper alerting and communication channels, many security threats can penetrate networks and remain undetected for extended periods. During that time, hackers, internal threat actors, and other cybercriminals can steal sensitive and other business-critical data and wreak havoc on IT systems. Proper alerting and communication can greatly shorten the time necessary to discover, inform relevant staff, and eradicate incidents. **Isolation:** Incident response platforms allow security teams to contain incidents quickly when alerted properly. Isolating infected systems, networks, and endpoints can greatly reduce an incident’s scope of impact. If isolated properly, security professionals can monitor the activity of affected systems to learn more about the threat actors, their capabilities, and their goals. **Remediation** : Remediation is the key to incident response and refers to the actual removal of threats such as malware and escalated privileges, among others. Incident response tools will facilitate the removal and allow teams to verify recovery before reintroducing infected systems or returning to normal operations. **Investigation** : Investigation allows teams and companies to learn more about why they were attacked, how they were attacked, and what systems, applications, and data were negatively impacted. This information can help companies respond to compliance information requests, bolster security in vulnerable areas, and resolve similar, future issues, in less time. ### Who Uses Incident Response Software? **Information security (InfoSec)** **professionals:** InfoSec professionals use incident response software to monitor, alert, and remediate security threats to a company. Using incident response software, InfoSec professionals can automate and quickly scale their response to security incidents, above and beyond what teams can do manually. **IT professionals:** For companies without dedicated information security teams, IT professionals may take on security roles. Professionals with limited security backgrounds may rely on incident response software with the more robust functionality to assist them in identifying threats, their decision making when security incidents arise, and threat remediation. **Incident response service providers:** Practitioners at incident response service providers use incident response software to actively manage their client’s security, as well as other providers of managed security services. ### What are the Alternatives to Incident Response Software? Companies that prefer to string together open-source or other various software tools to achieve the functionality of incident response software can do so with a combination of log analysis, SIEM, intrusion detection systems, vulnerability scanners, backup, and other tools. Conversely, companies may wish to outsource the management of their security programs to managed service providers. [Endpoint detection and response (EDR) software](https://www.g2.com/categories/endpoint-detection-response-edr): They combine both [endpoint antivirus](https://www.g2.com/categories/endpoint-antivirus) and [endpoint management](https://www.g2.com/categories/endpoint-management) solutions to detect, investigate, and remove any malicious software that penetrates a network’s devices.  [Managed detection and response (MDR) software](https://www.g2.com/categories/managed-detection-and-response-mdr): They proactively monitor networks, endpoints, and other IT resources for security incidents.  [Extended detection and response (XDR) software](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms): They are tools used to automate the discovery and remediation of security issues across hybrid systems.  [Incident response services providers](https://www.g2.com/categories/incident-response-services) **:** For companies that do not want to purchase and manage their incident response in-house or develop their open-source solutions, they can employ incident response services providers. [Log analysis software](https://www.g2.com/categories/log-analysis) **:** Log analysis software helps enable the documentation of application log files for records and analytics. [Log monitoring software](https://www.g2.com/categories/log-monitoring) **:** By detecting and alerting users to patterns in these log files, log monitoring software helps solve performance and security issues. [Intrusion detection and prevention systems (IDPS)](https://www.g2.com/categories/intrusion-detection-and-prevention-systems-idps): IDPS is used to inform IT administrators and security staff of anomalies and attacks on IT infrastructure and applications. These tools detect malware, socially engineered attacks, and other web-based threats.  [Security information and event management (SIEM) software](https://www.g2.com/categories/security-information-and-event-management-siem): SIEM software can offer security information alerting, along with centralizing security operations into one platform. However, SIEM software cannot automate remediation practices like some incident response software does, however. For companies that do not want to manage SIEM in-house, they can work with [managed SIEM service providers](https://www.g2.com/categories/managed-siem-services). [Threat intelligence software](https://www.g2.com/categories/threat-intelligence): Threat intelligence software provides organizations with information related to the newest forms of cyber threats like zero-day attacks, new forms of malware, and exploits. Companies may wish to work with [threat intelligence services providers](https://www.g2.com/categories/threat-intelligence-services), as well. [Vulnerability scanner software](https://www.g2.com/categories/vulnerability-scanner): Vulnerability scanners are tools that constantly monitor applications and networks to identify security vulnerabilities. They work by maintaining an up-to-date database of known vulnerabilities, and conduct scans to identify potential exploits. Companies may opt to work with [vulnerability assessment services providers](https://www.g2.com/categories/vulnerability-assessment-services), instead of managing this in-house. [Patch management software](https://www.g2.com/categories/patch-management): Patch management tools are used to ensure that the components of a company’s software stack and IT infrastructure are up to date. They then alert users of necessary updates or execute updates automatically.  [Backup software](https://www.g2.com/categories/backup): Backup software offers protection for business data by copying data from servers, databases, desktops, laptops, and other devices in case user error, corrupt files, or physical disaster render a business’ critical data inaccessible. In the event of data loss from a security incident, data can be restored to its previous state from a backup. #### Software Related to Incident Response Software The following technology families are either closely related to incident response software products or have significant overlap between product functionality. [Security information and event management (SIEM) software](https://www.g2.com/categories/security-information-and-event-management-siem) **:** [SIEM](https://www.g2.com/categories/security-information-and-event-management-siem) platforms go together with incident response solutions. Incident response may be facilitated by SIEM systems but these tools are specifically designed to streamline the remediation process or add investigative capabilities during security workflow processes. Incident response solutions will not provide the same level of compliance maintenance or log storage capabilities but can be used to increase a team’s ability to tackle threats as they emerge. [Data breach notification software](https://www.g2.com/categories/data-breach-notification) **:** [Data breach notification](https://www.g2.com/categories/data-breach-notification) software helps companies document the impacts of data breaches to inform regulatory authorities and notify impacted individuals. These solutions automate and operationalize the data breach notification process to adhere to strict data disclosure laws and privacy regulations within mandated timelines, which in some instances can be as few as 72 hours. [Digital forensics software](https://www.g2.com/categories/digital-forensics) **:** [Digital forensics](https://www.g2.com/categories/digital-forensics) tools are used to investigate and examine security incidents and threats after they’ve occurred. They don’t facilitate the actual remediation of security incidents but they can provide additional information on the source and scope of a security incident. They also may offer more in-depth investigatory information than incident response software. [Security orchestration, automation, and response (SOAR) software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) **:** [SOAR](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) is a segment of the security market focused on automating all low-level security tasks. These tools integrate with a company’s SIEM to gather security information. They then integrate with monitoring and response tools to develop an automated workflow from discovery to resolution. Some incident response solutions will allow for workflow development and automation but don’t have a wide range of integration and automation capabilities of a SOAR platform. [Insider threat management (ITM) software](https://www.g2.com/categories/insider-threat-management-itm): Companies use ITM software to monitor and record the actions of internal system users on their endpoints, such as current and former employees, contractors, business partners, and other permissioned individuals, to protect company assets, such as customer data or intellectual property. ### Challenges with Incident Response Software Software solutions can come with their own set of challenges. The biggest challenge incident response teams may encounter with the software is ensuring that it meets the business’ unique process requirements. **False positives:** Incident response software may identify a threat that turns out to be inaccurate, which is known as a false positive. Acting on false positives can waste company resources, time, and create unnecessary downtime for impacted individuals. **Decision making:** Incident response software can automate remediation to some security threats, however, a security professional with knowledge of the company’s unique environment should weigh in on the decision-making process on how to handle automating these issues. This may require that companies consult with the software vendor and purchase additional professional services for deploying the software solution. Similarly, when designing workflows on who to alert in the event of a security incident and what actions to take and when, these must be designed with the organization’s specific security needs in mind.   **Changes in regulatory compliance:** It is important to stay up to date with changes in regulatory compliance laws, especially concerning data breach notification requirements for who to notify and within what time frame. Companies should also ensure the software provider is providing the necessary updates to the software itself, or work to handle this task operationally. **Insider threats:** Many companies focus on external threats, but may not appropriately plan for threats from insiders like employees, contractors, and others with privileged access. It’s important to ensure the Incident Response solution addresses the company’s unique security risk environment, for both external and internal incidents. ### How to Buy Incident Response Software #### Requirements Gathering (RFI/RFP) for Incident Response Software It is important to gather the company’s requirements before starting the search for an incident response software solution. To have an effective incident response program, the company must utilize the right tools to support their staff and security practices. Things to consider when determining the requirements include: **Enabling staff responsible for using the software:** The team that is tasked with managing this software and the company’s incident response should be heavily involved in gathering requirements and then assessing software solutions.  **Integrations** : The software solution should integrate with the company’s existing software stack. Many vendors provide pre-built integrations with the most common third-party systems. The company must ensure the integrations they require are either offered pre-built by the vendor or can be built with ease. **Usability** : The software should be easy to use for the incident response team. Features they may prefer in an incident response solution include, out-of-the-box workflows for common incidents, no-code automation workflow builders, decision-process visualization, communication tools, and a knowledge sharing center. **Daily volume of threats:** It is important to select an incident response software solution that can meet the company’s level of need. If the volume of security threats received in a day is high, it may be better to select a tool with robust functionality in terms of automating remediation to reduce the burden on staff. For companies experiencing a low volume of threats, they may be able to get by with less robust tools that offer security incident tracking, without much automated remediation functionality. **Applicable regulations:** Users should learn specific privacy, security, data breach notification, and other regulations apply to a business in advance. This may be regulation-driven, like companies operating in regulated industries like healthcare subject to HIPAA or financial services subject to the Gramm-Leach-Bliley Act (GLBA); it may be geographic like companies subject to GDPR in the European Union; or it may be industry-specific, like companies adhering to payment card industry security standards like the Payment Card Industry-Data Security Standard (PCI-DSS).   **Data breach notification requirements:** It is imperative to determine what security incidents may be reportable data breaches and whether the specific data breach must be reported to regulators, affected individuals, or both. The incident response software solution selected should enable the incident response team to meet these requirements. #### Compare Incident Response Software Products **Create a long list** Users can research[incident response software](https://www.g2.com/categories/incident-response)providers on G2.com where they can find information such as verified software user reviews and vendor rankings based on user satisfaction and software segment sizes, such as small, medium, or enterprise businesses. It’s also possible to sort software solutions by languages supported. Users can save any software products that meet their high-level requirements to their  “My List” on G2 by selecting the “favorite” heart symbol on the software’s product page. Saving the selections to the G2 My List will enable users to reference their selections again in the future.  **Create a short list** Users can visit their “My List” on G2.com to begin narrowing down their selection. G2 offers a product compare feature, where buyers can evaluate software features side by side based on real user rankings.  They can also review [G2.com’s quarterly software reports](https://www.g2.com/reports) which have in-depth detail on the software user’s perception of their return on investment (in months), the time it took to implement their software solution, usability rankings, and other factors. **Conduct demos** Users can see the product they’ve narrowed down live by scheduling demonstrations. Many times, they can schedule demos directly through G2.com by clicking the “Get a quote” button on the vendor’s product profile.  They can share their list of requirements and questions with the vendor in advance of their demo. It’s best to use a standard list of questions for each demonstration to ensure a fair comparison between each vendor on the same factors.  #### Selection of Incident Response Software **Choose a selection team** Incident response software will likely be managed by InfoSec teams or IT teams. The people responsible for the day-to-day use of these tools must be a part of the selection team. Others who may be beneficial to include on the selection team include professionals from the service desk, network operations, identity and access, application management, privacy, compliance, and legal teams.  **Negotiation** Most incident response software will be sold as a SaaS on a subscription or usage basis. Pricing will likely depend on the functions required by an organization. For example, log monitoring may be priced by the GB, while vulnerability assessments may be priced by the asset. Oftentimes, buyers can get discounts if they enter contracts for a longer duration. Negotiating on implementation, support packages, and other professional services is also important. It is particularly important to set the incident response software up correctly when it is first deployed, especially when it comes to creating automated remediation actions and designing workflows. **Final decision** Before purchasing software, most vendors allow a free short-term trial of the product. The day-to-day users of the product must test the software’s capabilities before making a decision. If the selection team approves during the test phase and others on the selection team are satisfied with the solution, buyers can proceed with the contracting process.