### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)

# Incident Response Services Providers Resources

##### Articles, Glossary Terms, and Discussions to expand your knowledge on Incident Response Services Providers

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), and [discussions](#resources-discussions) from users like you.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)

## Incident Response Services Providers Articles

[![What Is Network Forensics? Basics, Importance, And Tools](https://learn.g2.com/hubfs/G2CM_FI712_Learn_Article_Images-%5Bnetwork_forensics%5D_V1a.png "What Is Network Forensics? Basics, Importance, And Tools")](https://www.g2.com/articles/network-forensics)

[
### What Is Network Forensics? Basics, Importance, And Tools
](https://www.g2.com/articles/network-forensics)
Forensics is such a hot skill, and thanks to numerous crime shows, I’m convinced it’s easy work. Maybe you can relate?

[
 ![Soundarya Jayaraman](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soundarya Jayaraman")
SJ

](https://learn.g2.com/author/soundarya-jayaraman)

by Soundarya Jayaraman

## Incident Response Services Providers Glossary Terms

[![Ethical Hacking](https://learn.g2.com/hubfs/G2CM_GI748_Glossary_Article_Images-%5Bethical_hacking%5D_V1b.png "Ethical Hacking")](https://www.g2.com/glossary/ethical-hacking-definition)

[Ethical Hacking](https://www.g2.com/glossary/ethical-hacking-definition)

Ethical hacking occurs when individuals use their skills to discover system vulnerabilities and weaknesses. Know the types, phases, and best practices.

by Alyssa Towns

[![Digital Forensics](https://learn.g2.com/hubfs/G2CM_GI700_Glossary_Article_Images_%5Bdigital_forensics%5D_V1a%20%281%29.png "Digital Forensics")](https://www.g2.com/glossary/digital-forensics-definition)

[Digital Forensics](https://www.g2.com/glossary/digital-forensics-definition)

Digital forensics collects and delivers historical digital information as evidence in cybercrime investigations. Learn more about its steps and techniques.

by Sagar Joshi

[![Threat Hunting](https://learn.g2.com/hubfs/G2CM_GI646_Glossary_Article_Images_%5Bthreat_hunting%5D_V1b.png "Threat Hunting")](https://www.g2.com/glossary/threat-hunting-definition)

[Threat Hunting](https://www.g2.com/glossary/threat-hunting-definition)

Threat hunting is a cybersecurity technique that continually monitors networks for malicious activity. Learn how organizations stay protected from threats.

by Holly Landis

[![Anomaly Detection](https://learn.g2.com/hubfs/G2CM_GI644_Glossary_Article_Images_%5Banomaly_detection%5D_V1a.png "Anomaly Detection")](https://www.g2.com/glossary/anomaly-detection-definition)

[Anomaly Detection](https://www.g2.com/glossary/anomaly-detection-definition)

Anomaly detection is a data mining process that identifies points that are significantly different from the overall pattern of behavior in the dataset.

by Holly Landis

[![Memory Forensics](https://learn.g2.com/hubfs/G2CM_GI658_Glossary_Article_Images_%5Bmemory_forensics%5D_V1a.png "Memory Forensics")](https://www.g2.com/glossary/memory-forensics-definition)

[Memory Forensics](https://www.g2.com/glossary/memory-forensics-definition)

Memory forensics is a form of cybersecurity investigation that reviews memory data for harmful activity. Learn how businesses can protect their data.

by Holly Landis

[![Vulnerability Assessment](https://learn.g2.com/hubfs/G2CM_GI634_Glossary_Article_Images_%5Bvulnerability_assessment%5D_V1a.png "Vulnerability Assessment")](https://www.g2.com/glossary/vulnerability-assessment-definition)

[Vulnerability Assessment](https://www.g2.com/glossary/vulnerability-assessment-definition)

A vulnerability assessment finds and prioritizes weak points in an application, system, or network. Learn the basic steps, benefits, and best practices.

by Kelly Fiorini

## Incident Response Services Providers Discussions

0

[What’s the best tool for coordinating cybersecurity incident response?](/discussions/what-s-the-best-tool-for-coordinating-cybersecurity-incident-response)

Hey folks, I’m in the middle of evaluating [incident response platforms](https://www.g2.com/categories/incident-response), and my head’s kinda spinning with all the options. I pulled up the G2 leaders grid, and here’s what I’ve got so far:

- [**KnowBe4 PhishER/PhishER Plus:**](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) looks like the go-to when phishing is the main headache and you need quick triage.
- [**Dynatrace**](https://www.g2.com/products/dynatrace/reviews) **:** Provides deep observability tied into IR.
- [**Datadog**](https://www.g2.com/products/datadog/reviews): massive market presence and strong footprint in observability and monitoring
- [**Tines**](https://www.g2.com/products/tines/reviews) **:** Strong for automating workflows, connecting different tools
- [**Torq**](https://www.g2.com/products/torq/reviews): similar vibe to Tines, automates security workflows to orchestrate complex security processes at scale
- [**Cynet**](https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews) **:** positioned more as a consolidated “everything under one roof” platform.
- [**ServiceNow Security Operations**](https://www.g2.com/products/servicenow-security-operations/reviews) **:** I see this a lot in larger enterprises where IR workflows are baked into broader IT processes.
- [**Palo Alto Cortex XSIAM**](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews) **:** strong if you’re already in the Palo Alto ecosystem and want it all tied together.
- [**IBM Instana**](https://www.g2.com/products/ibm-instana/reviews) **:** more of an observability + IR connection point.
- [**CYREBRO**](https://www.g2.com/products/cyrebro/reviews) **:** pitched as a centralized hub for detection and response.

I’m mainly looking for a tool that helps **coordinate teams quickly during incidents** — centralizing alerts, standardizing workflows, and making playbooks easy to execute.

For those who’ve used these, what’s been the best fit for your team?

I'm also seeing Splunk SOAR, Microsoft Sentinel, and Exabeam mentioned often. Is anyone here finding those best for IR?

I’ve noticed teams that lean on monitoring stacks gravitate toward Datadog or Dynatrace, while others really like Tines/Torq for the workflow automation side. Curious to see which direction most folks here are leaning.

Answered: Soundarya Jayaraman on September 3, 2025

[Your answer](/discussions/what-s-the-best-tool-for-coordinating-cybersecurity-incident-response/comments/new?remote=true)

0

Question on: Quisitive
[How many employees does Catapult Systems have?](/discussions/14100-how-many-employees-does-catapult-systems-have)

How many employees are working for Catapult Systems?

1993

Answered: Saddam Hossain on April 14, 2021

1993

Answered: Saddam Hossain on April 14, 2021

I'm not sure who Ivette Martinez is, but she does not work for Catapult. We in fact have about 325 full time employees and only use contractors for specialized work that is outside of our core skills, or as added capacity when our full time Consultants are unavailable due to other projects.

Answered: David Smith on May 5, 2020

About 5-10; mostly contractors aside from leadership staff. 

Answered: Ivette Martinez on June 2, 2020

[See more answers (3)](javascript:void(0);)

[Your answer](/discussions/14100-how-many-employees-does-catapult-systems-have/comments/new?remote=true)

0

Question on: IT GOAT
[What is IT GOAT used for?](/discussions/what-is-it-goat-used-for)

What is IT GOAT used for?

Everything we do at IT GOAT, we do to give our clients a competitive advantage. The way we give our clients a competitive edge, is by reducing time and cost to manage their own IT while eliminating IT downtime. By doing so, our clients are able to reallocate more time and money back in their business so they can out perform their competition.

Answered: Paul Mai on December 5, 2023

[Your answer](/discussions/what-is-it-goat-used-for/comments/new?remote=true)

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