The Top 20 Easiest To Use Inbound Call Tracking Software

See the top Inbound Call Tracking Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

Collapse AllExpand All

Usability Score

Compare

800.com

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.5

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

89%

Mid Market

10%

Enterprise

WhatConverts

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.5

Ease of Use

Average: 8.8

9.3

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

87%

Mid Market

12%

Enterprise

CallRail

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.1

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

75%

Mid Market

21%

Enterprise

Phonexa

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.9

10.0

Ease of Use

Average: 8.8

9.3

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

89%

Mid Market

10%

Enterprise

Invoca

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.6

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

39%

Mid Market

34%

Enterprise

27%

CallTrackingMetrics

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

67%

Mid Market

30%

Enterprise

Revenue.io

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.0

Ease of Use

Average: 8.8

9.0

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

23%

Mid Market

61%

Enterprise

16%

Retreaver

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.5

Ease of Use

Average: 8.8

9.4

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

79%

Mid Market

21%

Ringba

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.2

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

78%

Mid Market

18%

Enterprise

#10

Infinity Call Tracking

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.4

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

29%

Mid Market

46%

Enterprise

25%

#11

Nimbata

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.2

Ease of Use

Average: 8.8

9.3

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

92%

Mid Market

#12

CallFire

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.9

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

69%

Mid Market

24%

Enterprise

#13

Call Tracker

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.2

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

#14

CallSource

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.3

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

33%

Mid Market

61%

Enterprise

#15

Hot Prospector

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.6

Ease of Use

Average: 8.8

8.1

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

70%

Mid Market

30%

#16

Call Box

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 9.1

8.3

Customer Segment Breakdown

Small Business

62%

Mid Market

29%

Enterprise

#17

ResponseTap

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.0

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

42%

Mid Market

43%

Enterprise

16%

#18

Ruler Analytics

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.3

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

43%

Mid Market

57%

#19

Marchex

7.3

Overall Usability Score

7.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

7.9

Ease of Use

Average: 8.8

8.0

Meets Requirements

Average: 9.1

8.2

Customer Segment Breakdown

Small Business

54%

Mid Market

34%

Enterprise

12%

#20

Convirza

7.3

Overall Usability Score

7.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.5

Ease of Use

Average: 8.8

8.1

Meets Requirements

Average: 9.1

8.2

Customer Segment Breakdown

Small Business

55%

Mid Market

45%