Best Inbound Call Tracking Software - Page 6

How Many Inbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 105

Category Stats (Oct 2026)

  • Average Rating: 4.46/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: LeadExec (+0.36%) - Among all products in this category, LeadExec recorded the largest rating increase compared to last month

Last updated: October 15, 2026

How Does G2 Rank Inbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 11,100+ Authentic Reviews
  • 105+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Inbound Call Tracking Software

G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: CallRail, 800.com, Invoca, WhatConverts, Phonexa, CTM, Infinity Call Tracking, and Ringba.

Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=callrail&focus%5B%5D=800-com&focus%5B%5D=invoca&focus%5B%5D=whatconverts&focus%5B%5D=phonexa&focus%5B%5D=ctm-ctm&focus%5B%5D=infinity-call-tracking&focus%5B%5D=ringba)

CallDynamics

Take control of your marketing spend and maximise your marketing ROI through our Australian call tracking solution. Call today on 1300 006 001 to learn how.

Who Is the Company Behind CallDynamics?

CallGauge AI

CallGauge AI is an AI-powered call tracking and attribution platform built for digital marketing agencies and B2B teams that rely on inbound phone calls. It tracks every inbound call back to the exact campaign, keyword, and traffic source using session-level Dynamic Number Insertion (DNI) — so you always know which marketing channels generatereal leads and measurable ROI. Key features: - Dynamic Number Insertion (DNI) — visitor and session level - AI call transcription and summaries — included on all plans - Sentiment analysis and automated lead scoring - Call recording, call flows, and IVR routing - Multi-client agency workspaces with isolated reporting - Built-in spam protection with Press 1 verification - Google Ads, HubSpot, and CRM integrations - Real-time call analytics dashboard Starting at $49/month. 14-day free trial, no credit card required. Setup in under 5 minutes. Frequently compared as an alternative to CallRail, CallTrackingMetrics(CTM), WhatConverts, and Ringba — CallGauge AI delivers AI-powered call intelligence and agency workspaces on every plan without hidden add-on fees or per-feature charges.

Who Is the Company Behind CallGauge AI?

Call Loom Inbound Call Tracking Software

Call Loom is a premier inbound call tracking and analytics platform designed to bridge the gap between your offline conversations and online marketing efforts. By assigning unique tracking numbers to specific campaigns ranging from PPC ads and SEO landing pages to traditional billboards Call Loom provides 100% visibility into which channels are actually driving high-value phone leads. Beyond simple attribution, Call Loom offers a sophisticated suite of management tools. With real-time live call streaming, automated transcriptions, and AI-driven storage, businesses can monitor lead quality and agent performance with surgical precision. The platform’s tiered pricing ensures scalability, allowing you to reduce per-minute costs as your volume grows. Whether you are a local service provider or a global enterprise, Call Loom transforms raw voice data into actionable intelligence, helping you optimize your ad spend, increase conversion rates, and prove the total ROI of every marketing dollar.

Who Is the Company Behind Call Loom Inbound Call Tracking Software?

Who Uses This Product?

  • Top Industries: Consulting
  • Company Size: 75% Small, 25% Medium

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

CallRadar

CallRadar is call tracking and marketing attribution software for businesses and agencies that want to know where their leads come from. It connects calls and forms to campaigns, keywords, ads, and landing pages. Features include dynamic number insertion, call recording, missed-call alerts, conversion tracking, scheduled reports, and clear analytics. Integrations include Google Ads, Google Analytics 4, Meta Ads, Salesforce, Slack, Zapier, webhooks, and a REST API. CallRadar is a top CallRail alternative for teams seeking straightforward call and form attribution in one platform. Start your free trial today and put every lead on your radar.

Who Is the Company Behind CallRadar?

CallRing AI

CallRing AI is an AI-powered inbound call tracking and call analytics platform built for businesses that rely on phone leads. Using dynamic number insertion (DNI) and unique tracking numbers, CallRing AI shows exactly which marketing campaign, ad, keyword, or landing page made the phone ring, so you can measure true marketing ROI and stop wasting ad spend. Every call is handled with intelligent call routing and custom call flows, so callers reach the right person fast, even after hours or when lines are busy. CallRing AI automatically provides call recording, AI call transcription, and plain-English AI call summaries that capture who called, what they needed, and what was agreed. With CRM sync and lead intelligence, sales and marketing teams can qualify leads, improve follow up, and convert more callers into customers.

Who Is the Company Behind CallRing AI?

Calltrak

Calltrak is browser-based call accounting software designed using Microsoft technologies and incorporating SQL server database architecture with installations ranging, a telephone information management system (TIMS).

Who Is the Company Behind Calltrak?

Conduze

Conduze is a pop-up builder and call-tracking solution.

Who Is the Company Behind Conduze?

DCDial

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more. Based in Atlanta, Georgia.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate DCDial?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind DCDial?

  • Seller: DCDial
  • Year Founded: 2026
  • HQ Location: Atlanta, US
  • Twitter: @dcdialapp
    3,526 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of DCDial?

What Are G2 Users Discussing About DCDial?

Dialics

Dialics is a call tracking software that provides professional marketers with the insights they need to drive more conversions. Dialics enables marketers to track their inbound phone calls and identify which keywords, ad campaigns, and offers are most effective in generating revenue. The company's goal is to help professionals increase their conversion rates by providing them with the metrics that allow them to optimize their marketing efforts.

Who Is the Company Behind Dialics?

Who Uses This Product?

  • Company Size: 100% Large

Fin

Fin is an AI Agent that helps CX teams deliver instant, accurate, & personalized experiences on any channel, in over 45 languages, 24/7. It is the highest-performing customer agent on the market, resolving 76% of queries on average across 12K+ customers, including highly complex, multi-step cases like refunds, account changes, or subscription issues. Fin connects into business systems, pulls customer data, and takes action in those systems – automatically resolving queries without needing a human. If Fin can’t answer the question or it has explicit guidance not to, it hands off to a human in whatever help desk they’re working in. It runs on all the channels you engage with customers on: voice, email, chat, WhatsApp, SMS, social, Slack, Discord, and more. It delivers the same personalized, context-rich experience regardless of where the conversation is happening. Works across the entire customer journey. Fin is a single Agent that understands the entire customer context and history, can build a relationship with customers over time, and can transition from one use case to another – from service to sales to ecommerce – without the customer even realizing the change. The Fin family of agent roles include: - Fin for Service resolves customers queries and automates support processes end-to-end. - Fin for Sales answers product discovery questions, qualifies inbound leads, and books appointments for your sales team or guides those leads to a self-service flow. - Fin for Ecommerce answers questions as customers shop, recommends exactly the right product, and guides them through checkout. What makes Fin different: - Industry-leading performance: Fin resolves 76% of cases on average across 12,000+ customers, with many customers seeing resolution rates of over 90%. This is because Fin is powered by Apex, our proprietary models that are purpose-built for CX. Fin Apex 1.0 outperforms generic frontier models, with a 2.8% higher resolution rate and 65% fewer hallucinations on average when compared to frontier models. - Easy-to-launch and optimize: Fin is fast to set up and easy for anyone on your team to configure without the need for technical resources. Teams go live in days, see value quickly, and are able to continuously and easily improve Fin themselves. - One platform across AI & human agents: Fin is natively integrated with Intercom, but also integrates seamlessly with almost any helpdesk. This means you can manage your human team and Fin in one place, without ever having to migrate off your system of record or change your workflows. - An agent for customer operations: Operator is an internal agent that helps CX leaders spot problems, find opportunities to improve, and act on them. You can optimize Fin agentically and without the manual lift. - Full trust and control: Fin is the only AI Agent that gives you complete control over how it performs. You can configure tone, behavior, and knowledge without any technical resources. And it has a full observability and testing suite, so you can deploy changes with confidence and trust what is going live to customers. - One agent for the whole lifecycle: Fin is a single Customer Agent, working across the entire customer lifecycle to help sell, onboard, and deliver excellent service. All on the same shared context, history, and guidance. - The most experienced partner: Fin combines 15+ years experience in CX with a 60+ person cutting-edge AI team. We partner with customers for the long-term and have developed the Blueprint for success based on our own experience using Fin.

Average Rating: 4.5/5.0

Total Reviews: 3,759

How Do G2 Users Rate Fin?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Fin?

  • Seller: Fin
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • Twitter: @fin_ai
    45,225 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,238 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Small, 37% Medium

What Do G2 Reviewers Say About Fin?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the powerful query resolution capabilities of Fin, highlighting its quick access to helpful resources.
  • Users find Fin to be incredibly easy to use and appreciate its quick and efficient responses.
  • Users appreciate Fin's speed and reliability in resolving queries, enjoying its intuitive UI and seamless integration.
  • Users enjoy the efficiency of Fin, benefiting from seamless navigation and effective AI handling of customer queries.
  • Users appreciate the automation features of Fin, enhancing efficiency and client management without overwhelming support teams.
Cons
  • Users find the missing features in Fin, particularly for procedure visibility and conversation simulation, frustrating and limiting.
  • Users find AI limitations in Fin, struggling with unique formats and providing unhelpful responses at times.
  • Users express frustration with limited features in Fin, citing a need for better integration and simulation options.
  • Users find the learning curve challenging, struggling with setup and the need for constant monitoring and attention.
  • Users express concerns over Fin's high pricing, with many features requiring additional payment, leading to unexpected bills.

What Are Recent G2 Reviews of Fin?

What Are G2 Users Discussing About Fin?

FoneDynamics

Fone Dynamics provides dynamic call tracking and attribution technology. We help marketers drive revenue with unified call intelligence.

Who Is the Company Behind FoneDynamics?

InboundX

InboundX is a white-label pay-per-call platform. Networks run call tracking, routing and real-time bidding under their own brand and custom subdomain. Buyers take calls in the browser, and every call is transcribed and checked by AI, so billing happens only when the call qualifies. One plan at $499/month plus $0.06/min, with RTB included.

Who Is the Company Behind InboundX?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated December 10, 2025