The Top 20 Hotel Management Software

Check out this list of the top Hotel Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Mews

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

86%

Banking

Education Management

Leisure, Travel & Tourism

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 7.5

9.8

Ease of Setup

Average: 6.7

8.8

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 6.9

9.2

SkyTouch Technology

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

93%

Accounting

Government Administration

Leisure, Travel & Tourism

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 7.5

8.6

Ease of Setup

Average: 6.7

9.2

Quality of Support

Average: 9.2

8.7

Ease of Admin

Average: 6.9

9.3

360HMS

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

66%

Information Technology and Services

14%

Computer Software

10%

Accounting

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 7.5

10.0

Ease of Setup

Average: 6.7

9.3

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 6.9

10.0

HotelRunner

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

58%

Financial Services

17%

Leisure, Travel & Tourism

17%

Architecture & Planning

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 7.5

10.0

Ease of Setup

Average: 6.7

9.9

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 6.9

9.8

HotelFriend

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

56%

Computer Software

22%

Accounting

11%

Hospitality

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 7.5

10.0

Ease of Setup

Average: 6.7

9.5

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 6.9

9.6

Canary Technologies

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

100%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 7.5

10.0

Ease of Setup

Average: 6.7

9.4

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 6.9

9.8

Cloudbeds

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

90%

Leisure, Travel & Tourism

Business Supplies and Equipment

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 7.5

9.6

Ease of Setup

Average: 6.7

9.1

Quality of Support

Average: 9.2

8.3

Ease of Admin

Average: 6.9

9.4

roommaster

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

67%

Apparel & Fashion

17%

Telecommunications

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

8.6

Ease of Doing Business With

Average: 7.5

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 6.9

0.0

Semper

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

82%

Accounting

Public Relations and Communications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 7.5

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 6.9

0.0

#10

RoomRaccoon

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

100%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 7.5

8.3

Ease of Setup

Average: 6.7

8.1

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 6.9

9.0

#11

eZee FrontDesk Hotel PMS

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

64%

Accounting

18%

Events Services

Gambling & Casinos

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 7.5

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 6.9

0.0

#12

uHotelBooking

Overall Satisfaction Score

Top Industries of Reviewers:

Leisure, Travel & Tourism

29%

Information Technology and Services

29%

Computer Software

21%

Accounting

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 7.5

9.1

Ease of Setup

Average: 6.7

8.9

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 6.9

9.1

#13

Front Desk

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

38%

Automotive

25%

Accounting

25%

Computer Software

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 7.5

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 6.9

0.0

#14

StayNTouch Cloud PMS

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

95%

Hospital & Health Care

Leisure, Travel & Tourism

Restaurants

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 7.5

9.3

Ease of Setup

Average: 6.7

9.2

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 6.9

9.3

#15

HotelBee

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

57%

Information Services

14%

Accounting

14%

Information Technology and Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 7.5

9.2

Ease of Setup

Average: 6.7

9.3

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 6.9

9.1

#16

WebRezPro

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

91%

Computer Software

Leisure, Travel & Tourism

Religious Institutions

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.2

8.2

Ease of Doing Business With

Average: 7.5

8.8

Ease of Setup

Average: 6.7

7.9

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 6.9

7.7

#17

AVISHM

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

76%

Consulting

12%

Business Supplies and Equipment

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 7.5

8.6

Ease of Setup

Average: 6.7

8.2

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 6.9

8.4

#18

Visitor

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

67%

Information Technology and Services

17%

Computer & Network Security

Architecture & Planning

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 7.5

9.8

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 6.9

0.0

#19

Hotello

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

81%

Commercial Real Estate

Food & Beverages

Leisure, Travel & Tourism

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

8.4

Ease of Doing Business With

Average: 7.5

9.4

Ease of Setup

Average: 6.7

9.2

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 6.9

9.0

#20

RMS

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

50%

Leisure, Travel & Tourism

25%

Consumer Services

13%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 7.5

9.3

Ease of Setup

Average: 6.7

8.8

Quality of Support

Average: 9.2

8.1

Ease of Admin

Average: 6.9

8.6