# Best Hotel Management Software - Page 7

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 389

### Category Stats (Jul 2026)

- **Average Rating:** 4.31/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Oracle Hospitality OPERA Property Management System (+0.14%) - Among all products in this category, Oracle Hospitality OPERA Property Management System recorded the largest rating increase compared to last month

_Last updated: July 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 389+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

### [HelloShift](https://www.g2.com/products/helloshift/reviews)

HelloShift is an AI-powered hotel operations platform that replaces fragmented tools with one system for guest communications, housekeeping, staff collaboration, and contactless check-in. Founded in 2014 and based in San Francisco, HelloShift serves independent hotels, boutique properties, and branded franchises across Marriott, Hilton, Wyndham, and IHG portfolios. AI Voice answers calls 24/7 in 100+ languages, handling up to 85% of routine inquiries (per SoFLA Vacations case study) and booking rooms directly through PMS integration. AI Guest Messaging automates SMS, WhatsApp, and webchat conversations while capturing guest preferences. A trainable hotel chatbot deploys on the property website and direct booking flows to convert visitors before they fall off to OTAs. The housekeeping module uses AI-powered room assignment optimization with real-time status tracking, mobile checklists, and performance analytics. Contactless check-in lets guests register digitally with ID verification, e-signatures, and mobile keys - no app download required. Staff collaboration replaces radios and paper logs with unified messaging and task management. HelloShift is cloud-based and works on any device. Hotels can start with a single module and expand over time - from staff-only tools to a full guest-facing and operational suite. The platform integrates with 40+ property management systems including Oracle Opera, Mews, Cloudbeds, StayNTouch, and RoomKey, so hotels do not need to change their existing PMS. Hotels evaluating HelloShift typically compare it against Alice/Actabl, Kipsu, Whistle, Quore, Flexkeeping, hotelkit, Akia, Canary Technologies, HiJiffy, and Duve. Where alternatives specialize in one feature surface, HelloShift bundles guest-facing AI and back-of-house operations on a single platform instead of stitching together 3-5 point solutions. Typical results include a 20-35% increase in direct bookings from AI-answered calls, 30% faster room turnover through optimized housekeeping workflows, and 43% reduction in staff turnover with streamlined communication. HelloShift is used by properties ranging from 12-room boutique inns to 1,600-room full-service resorts. HelloShift requires no hardware installation and no app download for hotel guests. New properties can go live within days. The platform supports multiple languages for both staff and guest-facing interfaces, making it suitable for international hotel groups and properties serving diverse traveler populations. Pricing is per-room, per-property with plans available for staff-only operations, guest-facing communications, or a combined suite. HelloShift holds 4.9/5 stars from 267 customer reviews on Hotel Tech Report and is Capterra 5-star certified.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind HelloShift?

- **Seller:** [HelloShift](https://www.g2.com/sellers/helloshift)
- **Company Website:** helloshift.com
- **Year Founded:** 2014
- **HQ Location:** San Francisco, US
- **Twitter:** @helloshift  
214 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ace68d630815d160d73f193da35d8779d659e11b55ca2b6d4f00811c39a2a482&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhelloshift%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Are Recent G2 Reviews of HelloShift?

**[""Overall its a great management tool""](https://www.g2.com/survey_responses/helloshift-review-4345033)**

**Rating:** 4.5/5.0 stars

_— Ashutosh G._

[Read full review](https://www.g2.com/survey_responses/helloshift-review-4345033)

**["Great app to stay in touch with staff as well as guests"](https://www.g2.com/survey_responses/helloshift-review-3751405)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/helloshift-review-3751405)

#### What Are G2 Users Discussing About HelloShift?

- [What is HelloShift used for?](https://www.g2.com/discussions/what-is-helloshift-used-for)

### [hotelery Next Hotel Operations](https://www.g2.com/products/hotelery-next-hotel-operations/reviews)

hotelery is the all-in-one platform for collaboration and guest services in hotels. With our solutions, all employees have the right information at their fingertips, anytime and anywhere, enabling them to do their jobs faster and more effectively. Whether on a computer, tablet or smartphone. Hoteliers can provide their guests with everything they need to know about their hotel and services - contactless and available at any time. And best of all: without expensive new hardware purchases.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate hotelery Next Hotel Operations?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind hotelery Next Hotel Operations?

- **Seller:** [we.io](https://www.g2.com/sellers/we-io)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of hotelery Next Hotel Operations?

**["Quick processing of all orders"](https://www.g2.com/survey_responses/hotelery-next-hotel-operations-review-7716067)**

**Rating:** 4.0/5.0 stars

_— Sissy D._

[Read full review](https://www.g2.com/survey_responses/hotelery-next-hotel-operations-review-7716067)

**["Great tool for facility management and customer feedback."](https://www.g2.com/survey_responses/hotelery-next-hotel-operations-review-7722234)**

**Rating:** 5.0/5.0 stars

_— Stefanie H._

[Read full review](https://www.g2.com/survey_responses/hotelery-next-hotel-operations-review-7722234)

### [Hotel Link Solutions](https://www.g2.com/products/hotel-link-solutions/reviews)

Hotel Link was founded in 2011 by the WHL Group and Tourism Holdings to empower hotels and resorts with technology solutions and digital marketing services without any technical jargon. A range of core solutions that we offer comprises: 1. Booking Engine: drives more direct bookings to the property's website and allows hoteliers to create specials, handle multiple rooms bookings, upsell services, and much more. 2. Channel Manager: manages all the property's online inventory distribution and automatically connects rates, availability, stop sell, and more details to all the key online channels, such as Agoda, Expedia, and Booking.com. 3. Front Desk: organises the small to medium-sized property's daily operations such as booking status management, drag and drop room allocation, housekeeping module, guest account and invoice, etc. 4. Website: we provide beautifully designed and easy-to-use website templates that come with many customisable features. They are easy to update, responsive, fast-loading and optimised for conversions. 5. Smart Rate: an intelligent algorithm that allows hoteliers to monitor how OTAs are pricing their rooms versus rates that the properties are promoting via their own website. The ultimate tool to make sure the price offered by the properties are always competitive.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Hotel Link Solutions?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Hotel Link Solutions?

- **Seller:** [Hotel Link Solutions](https://www.g2.com/sellers/hotel-link-solutions)
- **Year Founded:** 2011
- **HQ Location:** Hong Kong, Hong Kong
- **Twitter:** @HotelLink\_GB  
221 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d1fb21539a6fae5f4b8d93974850759321e94524b6437f76690c0a4488155279&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhotel-link-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
76 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Hotel Link Solutions?

**["Hotel links awesome solutions"](https://www.g2.com/survey_responses/hotel-link-solutions-review-7117359)**

**Rating:** 5.0/5.0 stars

_— Misheck L._

[Read full review](https://www.g2.com/survey_responses/hotel-link-solutions-review-7117359)

**["Value added masters in Hotel management & Distribution Digital marketing organization"](https://www.g2.com/survey_responses/hotel-link-solutions-review-7103964)**

**Rating:** 5.0/5.0 stars

_— Rakesh J._

[Read full review](https://www.g2.com/survey_responses/hotel-link-solutions-review-7103964)

### [Hotel Property Management System](https://www.g2.com/products/hotel-property-management-system/reviews)

Web-based system that provides central reservation system (GDS, IDS distribution), CRM, real-time reporting, back-office system, etc.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Hotel Property Management System?

- **Seller:** [Zurich Systems](https://www.g2.com/sellers/zurich-systems)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Hotel Property Management System?

**["Great software with full functionality"](https://www.g2.com/survey_responses/hotel-property-management-system-review-7103644)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/hotel-property-management-system-review-7103644)

**["Average hotel management system with low features"](https://www.g2.com/survey_responses/hotel-property-management-system-review-7104070)**

**Rating:** 4.0/5.0 stars

_— RISHIT V._

[Read full review](https://www.g2.com/survey_responses/hotel-property-management-system-review-7104070)

### [JCL Hotel](https://www.g2.com/products/jcl-hotel/reviews)

An integrated travel agency, front desk, and financial solution for hostels, motels or small and medium hotels.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate JCL Hotel?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 5.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind JCL Hotel?

- **Seller:** [JCL Team Business Solutions](https://www.g2.com/sellers/jcl-team-business-solutions)
- **HQ Location:** N/A
- **Twitter:** @JCLTeam  
2,426 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of JCL Hotel?

**["All in one technology for your Hotel"](https://www.g2.com/survey_responses/jcl-hotel-review-7107159)**

**Rating:** 4.5/5.0 stars

_— Milan T._

[Read full review](https://www.g2.com/survey_responses/jcl-hotel-review-7107159)

**["Userfriendly software"](https://www.g2.com/survey_responses/jcl-hotel-review-7107501)**

**Rating:** 4.0/5.0 stars

_— Daizy S._

[Read full review](https://www.g2.com/survey_responses/jcl-hotel-review-7107501)

### [Membroz](https://www.g2.com/products/membroz/reviews)

Membroz is an all-in-one cloud-based Membership Management System. - Club & Resort Management Software - Timeshare & Vacation Ownership Software - Gym, Yoga & FitnessManagement Software - Community, Association & Society Management Software Best membership management software also manages events, marketing, booking, payment, billing, reporting, sales, and team performance. Our Business App is the most downloaded/reviewed iPhone & Android App. Price starts @ $100/month. Sign up for a Free Trial.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Membroz?

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Membroz?

- **Seller:** [Membroz](https://www.g2.com/sellers/membroz)
- **Year Founded:** 2010
- **HQ Location:** Surat, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1a774e77b321cbd01a7e744d0ca4e80773d554c4ccbefcd3f3bf8153b1c7cfd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmembroz-managemembership&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Membroz?

**["Hospitality and Health care"](https://www.g2.com/survey_responses/membroz-review-5455545)**

**Rating:** 5.0/5.0 stars

_— Amarnath T._

[Read full review](https://www.g2.com/survey_responses/membroz-review-5455545)

**["Membroz is user friendly"](https://www.g2.com/survey_responses/membroz-review-8141020)**

**Rating:** 4.0/5.0 stars

_— Karishma M._

[Read full review](https://www.g2.com/survey_responses/membroz-review-8141020)

#### What Are G2 Users Discussing About Membroz?

- [What is Membroz used for?](https://www.g2.com/discussions/what-is-membroz-used-for)

### [mycloud PMS](https://www.g2.com/products/mycloud-pms/reviews)

Our solution is designed for hoteliers and helps them improve revenues and manage hotel operations more efficiently, the product is subscription-based and available on cloud thus helping hoteliers to move away from CAPEX and get on to OPEX. The system is designed using Microsoft platform and is hosted on Amazon EC2 across, UK, USA, and Singapore. We designed the solution keeping in mind the needs of small and medium-sized hotels and chains, the system automates lots of processes hence allowing hotel staff to be free and spend more time interacting with guests. We built a complete ecosystem around our platform integrating other third-party solutions which are popular among hotels like payment processing, salesforce, CRM, booking engines and also providing API for other systems to openly connect with our platform.  Recently we have introduced new and advanced features like contactless, check-in, digital payments, mobile keys to open doors, manage guest stay and bills, digital menus, and checkout, all from the convenience of guests' own mobile phone.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate mycloud PMS?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind mycloud PMS?

- **Seller:** [Prologic First India Pvt Ltd](https://www.g2.com/sellers/prologic-first-india-pvt-ltd)
- **Year Founded:** 1997
- **HQ Location:** Gurgaon, IN
- **Twitter:** @prologic\_first  
637 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df18440468b5dd47dbcf049098fba5f8f0360e1af20fcd1967bb81aa5a068841&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprologic-first%2F&secure%5Burl_type%5D=linkedin_company_website)  
189 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of mycloud PMS?

**["One of the best cloud based hotel software offering contactless check in check out and dining"](https://www.g2.com/survey_responses/mycloud-pms-review-6914216)**

**Rating:** 4.0/5.0 stars

_— Akshay S._

[Read full review](https://www.g2.com/survey_responses/mycloud-pms-review-6914216)

**["Essential Tool for Seamless Hotel Bookings and OTA Management"](https://www.g2.com/survey_responses/mycloud-pms-review-12204983)**

**Rating:** 5.0/5.0 stars

_— BRIJESH K._

[Read full review](https://www.g2.com/survey_responses/mycloud-pms-review-12204983)

### [My Hotel Line](https://www.g2.com/products/my-hotel-line/reviews)

MyHotelLine is a versatile and comprehensive cloud-based hospitality management system that empowers hotels and resorts to enhance guest experiences and streamline operations. Our software offers a wide array of features, ensuring efficiency and excellence in the modern hotel industry. Key Features: 1. Front Desk Management: Simplify guest check-ins and check-outs, reservations, and inquiries with an intuitive interface. 2. Housekeeping: Efficiently manage room assignments, housekeeping tasks, and maintenance to ensure pristine guest accommodations. 3. POS (Point of Sale): Seamlessly handle restaurant and bar services, including order taking, billing, and payment processing. 4. Inventory Control: Keep track of supplies, amenities, and stock levels to prevent shortages and reduce waste. 5. Accounting: Streamline financial transactions, bookkeeping, and reporting for transparent and efficient financial management. 6. Multi-Menu Management: Easily switch between menus for different occasions or seasons, offering guests variety and freshness. 7. Multi-Language Support: Serve a global clientele by providing menus and services in multiple languages. 8. Session and Day-Wise Menus: Customize menus based on the time of day and specific days to maximize offerings and minimize waste. 9. Centralized Multi-Outlet Handling: Manage multiple restaurant outlets centrally, ensuring consistency and efficient management. 10. Borrow Menu Functionality: Transfer menu items between outlets to optimize inventory usage. 11. Kitchen Display System (KDS) and Order Display Module (ODM): Improve kitchen efficiency and order accuracy. 12. Steward App: Enable waitstaff to take orders directly at tables, enhancing guest interactions. 13. QR Code Ordering System: Offer a contactless dining experience, promoting safety and convenience. 14. Recipe and Costing Management: Determine the cost of goods to set competitive prices and manage profit margins effectively. 15. Purchase Management: Simplify procurement with purchase order creation and tracking. 16. Stock Management: Monitor inventory levels in real-time to reduce waste and ensure timely restocking. 17. Account Receivables and Payables: \*\* Streamline financial transactions and improve financial visibility. 18. Loyalty Program: Reward and retain loyal customers to drive repeat business. 19. Feedback Management: Collect and analyze guest feedback to enhance the overall guest experience and reputation. 20. Online Ordering App: Offer takeout and delivery options, expanding revenue streams. Benefits: - Enhanced Guest Satisfaction: Streamlined operations lead to superior guest experiences and personalized service. - Operational Efficiency: Reduce costs, improve revenue, and enhance efficiency through automation. - Data Security: Our cloud-based system ensures data privacy and security. - Scalability: Suitable for hotels of all sizes, from boutique to large resorts. - Personalized Support: Access to dedicated customer support and resources. MyHotelLine empowers hotels to embrace technology and deliver exceptional guest experiences while optimizing efficiency and profitability. Whether you're a small boutique hotel or a sprawling resort, MyHotelLine is your partner in elevating your hospitality game.

**Average Rating:** 3.3/5.0

**Total Reviews:** 2

#### Who Is the Company Behind My Hotel Line?

- **Seller:** [Atulyam HotelLine Solutions](https://www.g2.com/sellers/atulyam-hotelline-solutions)
- **Year Founded:** 2014
- **HQ Location:** Lucknow, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6faea035b106877e83168568909ad0e845c2bdcc47f3f7d9c8fdd7a90a32df7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6654205&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are G2 Users Discussing About My Hotel Line?

- [What is MyHotelLine used for?](https://www.g2.com/discussions/what-is-myhotelline-used-for)

### [OASIS PMS](https://www.g2.com/products/oasis-pms/reviews)

Linux-based solution with iPhone/blackberry support, online booking, POS, PABX call accounting modules available. For budget hotels.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate OASIS PMS?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind OASIS PMS?

- **Seller:** [Oasis Hospitality Software](https://www.g2.com/sellers/oasis-hospitality-software)
- **HQ Location:** N/A
- **Twitter:** @oasispms  
3 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8ffd6a3cd2e5872a2f0f38138c84976b3d398d40498febf8fe1e076310c24c2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foasis-hospitality-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of OASIS PMS?

**["Good cloud pms"](https://www.g2.com/survey_responses/oasis-pms-review-6914849)**

**Rating:** 4.0/5.0 stars

_— Narendra B._

[Read full review](https://www.g2.com/survey_responses/oasis-pms-review-6914849)

**["It's hard to learn but it is a good software once you learn it"](https://www.g2.com/survey_responses/oasis-pms-review-1821574)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/oasis-pms-review-1821574)

#### What Are G2 Users Discussing About OASIS PMS?

- [What is OASIS PMS used for?](https://www.g2.com/discussions/what-is-oasis-pms-used-for)

### [Optima PMS](https://www.g2.com/products/silverbyte-ltd-optima-pms/reviews)

optima anywhere is an all-in-one hotel management solution.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Optima PMS?

- **Seller:** [Silverbyte Ltd](https://www.g2.com/sellers/silverbyte-ltd)
- **Year Founded:** 1992
- **HQ Location:** Nesher, Israel
- **Twitter:** @OptimaHMS  
71 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8a00119cf8b4b04251d0fca5f0c5200c72d3747da92b42af91696771e314c60&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsilverbyte-systems-ltd.%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Optima PMS?

**["It is a good application for your business opportunities"](https://www.g2.com/survey_responses/optima-pms-review-6712968)**

**Rating:** 5.0/5.0 stars

_— Shanmugam M._

[Read full review](https://www.g2.com/survey_responses/optima-pms-review-6712968)

### [Quality Operations](https://www.g2.com/products/quality-operations/reviews)

Hoxell’s Quality Operations Module allows you to automate, plan, monitor every housekeeping, maintenance, front office and food and beverage activity. With the manger's dashboard and the instant messaging every department is under control

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Quality Operations?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Quality Operations?

- **Seller:** [Hoxell](https://www.g2.com/sellers/hoxell)
- **Year Founded:** 2009
- **HQ Location:** Lugano, CH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e00884e119081a9895185d5ca99f1eea922a77e5966bc3f35af72fb5ffe022a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhoxell&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Quality Operations?

**["Quality Operation"](https://www.g2.com/survey_responses/quality-operations-review-9895225)**

**Rating:** 4.5/5.0 stars

_— Faisal R._

[Read full review](https://www.g2.com/survey_responses/quality-operations-review-9895225)

**["Excellent software for Quality Operations and Management"](https://www.g2.com/survey_responses/quality-operations-review-7107324)**

**Rating:** 4.5/5.0 stars

_— Dr. Subhash Ranjan D._

[Read full review](https://www.g2.com/survey_responses/quality-operations-review-7107324)

### [QuoHotel](https://www.g2.com/products/quohotel/reviews)

QuoHotel PMS for hotels allows you to control all the management areas of your hotel establishment efficiently, agile and fully integrated. This hotel management software will provide you with all the necessary tools to manage your hotel establishments, be they holiday , spa , urban or resort , temporary or not.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate QuoHotel?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind QuoHotel?

- **Seller:** [Quonext](https://www.g2.com/sellers/quonext)
- **Year Founded:** 2021
- **HQ Location:** Sant Cugat del Vallès, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8bf150b03a6ad18b2324af244742f9d886d87b10e2d405103e226237ac51d352&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquonext%2F&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Are Recent G2 Reviews of QuoHotel?

**["over all good experiance"](https://www.g2.com/survey_responses/quohotel-review-7108299)**

**Rating:** 5.0/5.0 stars

_— Praveen G._

[Read full review](https://www.g2.com/survey_responses/quohotel-review-7108299)

### [Rezlynx PMS](https://www.g2.com/products/rezlynx-pms/reviews)

Comprehensive solution with a PMS, conference & banqueting, digital marketing, central reservations and an online booking module

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Rezlynx PMS?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Rezlynx PMS?

- **Seller:** [Guestline](https://www.g2.com/sellers/guestline)
- **Year Founded:** 1991
- **HQ Location:** Shrewsbury, GB
- **Twitter:** @Guestline  
4,059 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d5cad7d375a8928a371470e19fac626e2f65f8d1f1f59dcf235ca2761463e94&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguestline&secure%5Burl_type%5D=linkedin_company_website)  
192 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Rezlynx PMS?

**["Guestline (Rezlynx PMS) is the right solution"](https://www.g2.com/survey_responses/rezlynx-pms-review-615705)**

**Rating:** 4.5/5.0 stars

_— Verified User in Public Relations and Communications_

[Read full review](https://www.g2.com/survey_responses/rezlynx-pms-review-615705)

**["Experienced player on the market of PMS solutions"](https://www.g2.com/survey_responses/rezlynx-pms-review-6543905)**

**Rating:** 4.5/5.0 stars

_— Igor K._

[Read full review](https://www.g2.com/survey_responses/rezlynx-pms-review-6543905)

#### What Are G2 Users Discussing About Rezlynx PMS?

- [What is Rezlynx PMS used for?](https://www.g2.com/discussions/what-is-rezlynx-pms-used-for)

### [Tashi](https://www.g2.com/products/tashi/reviews)

RoomRanger is a personalized hotel management solution.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Tashi?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Tashi?

- **Seller:** [Tashi](https://www.g2.com/sellers/tashi)
- **Year Founded:** 2018
- **HQ Location:** Melbourne, AU
- **Twitter:** @Roomranger  
86 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cafad6ea068fce7e2970133a5e3f1602b95db9f7d7f858a68ba94e69e29ea586&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeettashi&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Tashi?

**["Best software for managing reservations and bookings"](https://www.g2.com/survey_responses/tashi-review-7905467)**

**Rating:** 5.0/5.0 stars

_— Brijesh N._

[Read full review](https://www.g2.com/survey_responses/tashi-review-7905467)

### [The Lobby Boy](https://www.g2.com/products/the-lobby-boy/reviews)

A cloud-based property management system, channel manager, and booking engine with a user-friendly interface and direct connectivity to some of the top OTA's. This simple solution allows everything from taking payments, checking in/checking out guests all the way to allocating availability, setting rates, and the mapping process to be done in one place. Some of the features include; shared inventory, multi-currencies, end shift reports, upselling of extras, mobile-friendly access, multiple users, and much more. Tailor-made for small to medium properties, The Lobby Boy centralizes all reservations in one place to avoid overbookings, save you time and help run your business at an affordable price.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate The Lobby Boy?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind The Lobby Boy?

- **Seller:** [The Lobby Boy](https://www.g2.com/sellers/the-lobby-boy)
- **Year Founded:** 2016
- **HQ Location:** Prishtine, XK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e97052bb6b7cdd62ac1f62123c9c778d344e7d93602b18096f712284f5250ccd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthelobbyboy.com%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of The Lobby Boy?

**["Such a great management!!!!"](https://www.g2.com/survey_responses/the-lobby-boy-review-7163873)**

**Rating:** 5.0/5.0 stars

_— Dhruv M._

[Read full review](https://www.g2.com/survey_responses/the-lobby-boy-review-7163873)

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Spotlight Categories

[Corporate Performance Management (CPM) Software](https://www.g2.com/categories/corporate-performance-management-cpm)

[Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

[Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)

[Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)

[Field Service Management Software](https://www.g2.com/categories/field-service-management)

Similar Categories

- [Catering](/categories/catering)
- [Channel Management](/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

- [Concierge](/categories/concierge)
- [Guest Messaging](/categories/guest-messaging)

- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

Show More

* * *

## How Do You Choose the Right Hotel Management Software?

### What You Should Know About Hotel Management Software

### What is Hotel Management Software?

Hotels are extremely complex machines with many moving parts. From front desk workers to housecleaning staff, concierges to restaurant cooks and servers, hotels require considerable coordination and organization to ensure guests are enjoying themselves. And since hotels are so involved, there is no one software solution that will fit every hotel’s business model. Hotel management software can look like a lot of different things, but the end goal is always to make sure the hotel runs smoothly and efficiently.

For instance, reservations are the backbone of the hotel industry, and in this day and age, booking a hotel online is an expected feature. For everything from small hotels or boutique hotels to huge hotel chains, no reservations means no business. For that reason, reservation software is a mainstay component of hotel management tools.

Customers expect a certain level of convenience, and that means elements such as online bookings, virtual check-in and check-out, and flexible services. Hoteliers are turning more to cloud-based solutions over on-premise options because of the easy implementation and integrations. Increasingly, smart hotel software is becoming available to provide a completely customizable experience for customers. With innovations such as using customers’ mobile devices as room keys or in-room television remotes, the world of technology is opening up for the hospitality business.

### Why Use Hotel Management Software?

Hospitality management is difficult. The day-to-day operations of a hotel are often elaborate and entangled, involving many different individuals in many different roles. In some ways, chain hotels have many advantages over independent hotels, given that some resources such as marketing and sales may already be provided. However, hotel management software can be an equalizer that streamlines processes that were once manual and required communication with several different departments.

Aside from [reservations](https://www.g2.com/categories/hotel-reservations), hotels may need [accounting](https://www.g2.com/categories/accounting) tools, [marketing](https://www.g2.com/categories/marketing) tools, [hotel property management (PMS)](https://www.g2.com/categories/property-management) tools, housekeeping tools, [sales](https://www.g2.com/categories/sales) tools, and more. Hotel management software is built to meet some or all of these needs to ease some of the pain of running a hotel and hospitality business. For instance, the advantage of having one tool that handles both front desk check-in and housekeeping is that front desk workers will know in real time which rooms are ready for new guests, allowing guests that arrive early to receive a room rather than being forced to wait until a certain time.

But the obvious advantage is the opportunity to save money by using one tool that does the work of several. Utilizing hotel management software allows hoteliers to save both money and precious time, since implementing one tool is much faster than implementing and integrating several. And if you already own several tools, hotel management software will often integrate with some if not all of the tools already in use. Property management, not to mention hotel management, is complex and involved, and hotel management solutions seek to ease some of those burdens.

### What are the Different Kinds of Hotel Management Software?

Hotel management software is a broad category. The end goal of every hotel management solution is to aid with the running of a hotel, resort, or bed and breakfast, but that may look different for every organization. Because every business is unique, the array of features offered by hotel management software varies from solution to solution. Listed here are some common iterations.

**Bookings-focused –** Hotel booking is crucial to maintaining a hospitality business, so there are many hotel management tools that focus heavily on online booking features that either integrate with a hotel’s website or with other online booking engines. [Payment gateways](https://www.g2.com/categories/payment-gateway) and billing features may also feature heavily.

**Operations-focused –** As mentioned earlier, hotels have many moving pieces that require constant organization. Hotel management tools that focus on operations will have plenty of accounting, employee scheduling, inventory management, and possibly even sales and marketing features. The goal with these solutions is to improve operational efficiency and lower costs while increasing revenue.

**Property management-focused –** PMS, or property management tools, are essentially end-to-end solutions that cover all aspects of a hotel’s business. Hotel management software that is also considered a PMS will have many features that touch on every important facet of the business, from front desk to back office.

### Hotel Management Software Features

- Booking/reservation manager: A means for guests to make reservations online, as well as a way to monitor availability, change reservations, and possibly make group bookings (wedding blocks, for example)
- Front desk/front office operations: Guest check-in and check-out, room allocation, housekeeping, laundry management, and guest profiles
- Channel management: Planning room availability and rates, managing bookings from multiple channels in one place, dashboards to easily relay information
- Property management: Inventory, facility, and maintenance management
- Mobile support: Access to features from mobile devices
- Sales and marketing tools: Tools to drive sales and bring more customers to the hotel, such as [CRM](https://www.g2.com/categories/crm) and [SEO](https://www.g2.com/categories/seo)
- Analytics: Reporting on key metrics such as guest trends and finances

### Trends Related to Hotel Management Software

The hospitality industry is seeing more than a few tech trends take hold. Both IoT (internet of things) and [AI](https://learn.g2.com/trends/artificial-intelligence) are driving innovation in the hospitality industry.

**Smart hotel software –** Artificial intelligence applied to hotel software can provide insights into guest behavior and trends, as well as find opportunities for increased efficiency. Customer service can also benefit from AI with [chatbots](https://www.g2.com/categories/chatbots) freeing up time to focus on guests.

**Mobile check-in –** The front desk has become somewhat passé, potentially leading to wait times for tired guests. Mobile check-in allows guests to check in themselves using kiosks in the lobby or with staff members posted around the lobby holding mobile devices.

**Smart rooms –** To facilitate mobile check-in, some hotels are using mobile phones as room keys. Mobile phones can also be used to control room televisions, temperature, and curtains. Room phones may also be replaced with a customer’s own mobile phone, allowing them to text or chat with hotel staff rather than calling the front desk or concierge.

### Software and Services Related to Hotel Management Software

[Hotel reservations software](https://www.g2.com/categories/hotel-reservations) allows hotels to create online reservations portals that integrate with a current website. These tools enable customers to book, change, or cancel reservations while processing payments or loyalty rewards.

[Property management software](https://www.g2.com/categories/property-management) is primarily meant for real estate businesses, but does contain facility management features that may be helpful for a hotel.

[Travel agency software](https://www.g2.com/categories/travel-agency) and [tour operator software](https://www.g2.com/categories/tour-operator) may interact with online reservations portals, allowing travel agents to book accomodations for their clients.

[Accounting software](https://www.g2.com/categories/accounting) aids with back office financial tracking, while [core HR software](https://www.g2.com/categories/core-hr) maintains employee records, schedules, and payroll.

[Event management software](https://www.g2.com/categories/event-management) may also be helpful for the planning and running of hotel events such as weddings, corporate meetings, conferences, and charity events.