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Home Health Care

Home Health Care reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Home Health Care Software for Medium-Sized Businesses

    Products classified in the overall Home Health Care category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Home Health Care to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Home Health Care category.

    In addition to qualifying for inclusion in the Home Health Care Software category, to qualify for inclusion in the Medium-Sized Business Home Health Care Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

    Top 6 Home Health Care Software for Medium-Sized Businesses

    • ClearCare
    • PointClickCare Home Health Care Platform
    • MatrixCare Home Health and Hospice
    • AxisCare
    • CareVoyant
    • WellSky Home Health

    Compare Medium-Sized Business Home Health Care Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (121)4.5 out of 5
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    ClearCare, a WellSky® company, is the leading web-based operating platform for personal care agencies. Our secure, HITRUST CSF Certified platform powers over 4,000 agencies, including 8 of the largest 10 personal care enterprises, which in turn employ over 600,000 caregivers. In addition to powering all of the day-to-day operating functions of a personal care agency, ClearCare's Family Room and caregiver portals coordinate members of a patient or client's care team. ClearCare Home Connect APIs a

    (32)4.3 out of 5
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    Since 2000, PointClickCare has led the way in creating cloud-based solutions that solve the challenges faced by providers. Skilled nursing facilities, senior living communities, and home health agencies rely on us every day to build innovative solutions that transform the way care is delivered. PointClickCare empowers home health care providers with the necessary tools to provide the best care, regardless of location by positioning organizations to engage and retain top talent, increase qualit

    MatrixCare HomeCare, Home Health and Hospice is a comprehensive EHR solution providing the ideal combination of a cloud-based back-office system and iPad point-of-care app. Designed for clinicians by clinicians, it is easy, intuitive and efficient for the clinician, yet complete with powerful features that maximize documentation accuracy and compliance. MatrixCare is committed to innovation and patient-centric interoperability in the post-acute industry.

    (67)4.7 out of 5
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    AxisCare Home Care Software is an all-in-one scheduling and management software, serving non-medical home care agencies across all 50 states and 7 countries. Specializing in Private Pay, Medicaid, and other 3rd-Party Billing integrations, the user-friendly platform helps agencies keep track of visits, manage their caregivers, and grow their business. Their industry-leading tools include a GPS mobile app, custom reporting, drag-and-drop scheduling, caregiver chat, hospitalization tracking and

    (44)4.1 out of 5

    CareVoyant for Home Care is an integrated, cloud-based software platform specifically designed for Home Health Care Agencies offering multiple services – Private Duty Nursing, Non-Medical, Personal Care, and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. CareVoyant functions - Intake, Scheduling, Clinical, Financial, Secure Messages, Alerts, Reports and Dashboards – eliminate duplicate data entry, streamline workflow, meet comprehensive regulatory require

    (18)3.6 out of 5

    WellSky Home Health (formerly Kinnser Agency Manager®) is a web-based, mobile software solution that provides automatic Medicare eligibility checks, claims submission tools, and real-time dashboards. The solution also offers instant Medi-Span drug database screening, fast scheduling, and OASIS checks. WellSky Home Health can also be customized to serve hospice, therapy, and private duty agencies. WellSky offers tools to optimize intake, manage patients’ bookings, track referrals, and manage aut

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    Check out the G2 Grid® for the top Home Health Care Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    High Performers
    PointClickCare Home Health Care Platform
    WellSky Home Health
    MatrixCare Home Health and Hospice
    Market Presence

    Learn More About Home Health Care Software

    What is Home Health Care Software?

    Home health care providers perform medical services to senior citizens or post-op patients within the comfort of their own homes. Home health care services are generally covered by Medicaid, as home health care providers are medical professionals trained to deliver effective care. These providers rely on home health care software to manage their services. Home health care software must contend with decentralized patient data sources, and manage and organize individual caregivers. Home health care software also helps users content with reimbursement policies and the tracking of equipment and resources.

    Home health care does not follow the traditional processes of health care as administered in hospitals or medical practices. Therefore, home health care software cannot be expected to look or act the same as medical practice management software. The biggest benefit that home health care software brings to both the home care agency and the patient is the effective management and automation of client and provider data. The caregiver-client relationship is more intimate and collaborative than that of the traditional provider-client relationship, and software exists to streamline and optimize such relationships.

    Key Benefits of Home Health Care Software

    • Effectively and efficiently stores, accesses, and shares patient health information
    • Coordinates caregiver-patient assignments and keeps track of caregiver-patient activity
    • Enables patients to reach full recovery or achieve self-sufficiency

    Why Use Home Health Care Software?

    Home health care has the capacity to provide a level of care that is as effective as the type of care a patient can receive in a hospital or assisted living facility. This can be further enabled through the effective use of home health care software. The following are some of the benefits a home health care agency and caregiver can expect to reap from home health care software:

    Enables the delivery of quality care — Automating workflows and streamlining documentation processes help care providers spend less time on paperwork and more time delivering quality care. Many home health care software solutions are optimized for mobile devices, which make it even easier for medical professionals to keep track of their hours and activities without manually logging everything.

    Data management — Home health care software consolidates both patient and provider data, making it easier for dispatched nurses and therapists to successfully meet the health needs of their patients. Home health care supports the input, upload, and synchronization of data, enabling those skilled caregivers to work with data in real time.

    Billing management — Because home care exists outside the scope of a hospital or medical practice, billing of services and insurance reimbursement processes look different. Home health care software simplifies the management of bills, management of contractor payrolls, and scheduling of payment to payers and clearinghouses.

    Who Uses Home Health Care Software?

    Home health care software enables home health care agencies to provide medically assistive care to patients. While patients end up benefiting from the streamlined operations that home health care software brings to them outside of a hospital or practice, the users of the solutions are agencies or the care providers.

    Agencies — Home health care agency owners leverage home health care software to receive full visibility into its operations, maintain and secure patient data, and take care of their patients. Agencies use the planning and administrative management modules of home health care software to keep track of their dispatched caregivers.

    Aides and caregivers — Home health care professionals are skilled medical professionals who are able to provide medical services to their patients. These professionals include aides, therapists, nurses, and skilled caregivers. Medical professionals utilize the scheduling and documentation functionalities of home health care software, necessary outside the structure and format of a hospital or assisted living facility.

    Kinds of Home Health Care software

    At its core, home health care provides senior citizens with skilled care without the restrictions of a medical setting. The nuances between in-home care and intermittent house visits, hospice and nursing home, or outpatient therapy services, do not necessarily translate into wildly differing solution offerings. Some home health care software may be more preoccupied with agency or clinical management while others are focused on improving patient outcomes and assessments. Some home health care software may only offer electronic visit verification (EVV), facilitating Medicaid adherence, and fraud protection.

    Home Health Care Software Features

    Home health care software enables an agency to run more efficiently, ensure accurate clinical documentation, and better manage both its staff and their assigned patient cases.These are the most common features found in all home health care solutions:

    Scheduling — Simplifies shift management, automatically assigns caregivers to client, logs client visits and activities, and supports direct uploading of progress notes into the system.

    Billing — Provides built-in or seamless integrations with third-party billing and payroll solutions, to ease the process of counting hours of care provided as well as to encourage accountability and transparency of staff.

    Documentation and collaboration — Provides easy-to-use clinical documentation templates and resources. Supports communication and messaging between caregiver staff, family and caregiver, and patient and caregiver. Also simplifies communication between caregiver and agency manager, so that all tracked activities are followed through.

    Compliance — Ensures that the home health care agency’s operations and plans of care remain in compliance with Medicaid and Medicare.

    Additional Home Health Care Features

    Mobile access — Optimizes solution for all mobile devices, enabling caregivers to be able to work offline or in the field without worry that their activity isn’t tracked.

    Potential Issues with Home Health Care Software

    Communication and expectations — Because home care agencies assign caregivers to specific clients, there may be gaps in communication with clients and their families in terms of care expectation or cultural sensitivities. Additionally, because patients are referred to home health care agencies via their primary physician, some issues or concerns may not have been communicated prior to the assignment of caregiver to the patient. Such gaps cannot be simply resolved, even with a home health care solution.

    Better tools, better technology — Because home health care takes the medical professional out of the hospital setting, this system of care also removes infrastructure and equipment from that professional’s everyday routine. No matter how sophisticated a home health care solution is, if it does not supplement an effective ecosystem, the solution will fail because it will not be able to integrate or communicate with existing infrastructure.

    Complicated billing process — The billing process for home health care is complicated. The care given to patients is completely contingent on their needs, regardless of whether that need is recovery-based. A home health care solution that does not have a flexible billing engine cannot support a home care agency or an effective home health care program.