# Best Home Care Agency Management Software for Medium-Sized Businesses

## How Many Home Care Agency Management Software Products Does G2 Track?

**Total Products under this Category:** 117

### Category Stats (Aug 2026)

- **Average Rating:** 3.96/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** eCaring (+0.66%) - Among all products in this category, eCaring recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Home Care Agency Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,500+ Authentic Reviews
- 117+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Home Care Agency Management Software
 ![G2 Grid® for Home Care Agency Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/home-care-agency-management/grids.png?focus%5B%5D=12627&focus%5B%5D=41515&focus%5B%5D=44186&focus%5B%5D=103121&focus%5B%5D=1362394&focus%5B%5D=4814&focus%5B%5D=12661&focus%5B%5D=1208611)

Highlighted products: AxisCare Home Care Software, Therap Services, AlayaCare, Aaniie Care, Verveware, WellSky Personal Care, WellSky Home Health, and eCaring.

Underlying data: [Grid® JSON](https://www.g2.com/categories/home-care-agency-management/grids.json?focus%5B%5D=axiscare-home-care-software&focus%5B%5D=therap-services&focus%5B%5D=alayacare-alayacare&focus%5B%5D=aaniie-care&focus%5B%5D=verveware&focus%5B%5D=wellsky-personal-care&focus%5B%5D=wellsky-wellsky-home-health&focus%5B%5D=ecaring&segment=mid-market)

**Sponsored**

### Aaniie Care

Aaniie Care, formerly Smartcare Software, is a leading workforce management and point-of-care platform designed for home care agencies and senior living organizations that provide home care services. Built to streamline operations while supporting high-quality, personalized care, Aaniie Care is the fastest-growing platform in the home care software space, offering agencies a single, centralized solution to manage all aspects of care delivery — including Electronic Visit Verification (EVV). The platform combines scheduling, billing, payroll, payment processing, hiring, caregiver engagement, rewards programs, EVV, and mobile access for caregivers into a single, easy-to-use system. With embedded tools such as an Applicant Tracking System (ATS) and Customer Relationship Management (CRM), Aaniie Care provides a seamless workflow that helps agencies optimize hiring and staff management and reduce administrative burdens. EVV is built directly into caregiver workflows, and real-time analytics and performance dashboards give agencies actionable insights into operations, caregiver performance, and client satisfaction. Everything you need to deliver efficient, effective care is all-in-Aaniie. Aaniie Care stands out by improving both agency operations and caregiver engagement. Its included mobile app, with support for EVV-enabled visits, embedded caregiver rewards program, and comprehensive workforce management features foster stronger caregiver retention and higher-quality care, ultimately enhancing client satisfaction and overall outcomes so you can stay ahead in an increasingly competitive market.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=451&secure%5Bchosen_at%5D=2026-08-08T21%3A57%3A42Z&secure%5Bdisplayable_resource_id%5D=451&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=451&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=103121&secure%5Bresource_id%5D=451&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhome-care-agency-management%2Fmid-market&secure%5Btoken%5D=57c6031f051683625c9734d0469545f9bb5e8237d9a8c6b6d3c5951a465c0081&secure%5Burl%5D=https%3A%2F%2Faaniie.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc&secure%5Burl_type%5D=custom_url)

### [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews)

AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 7 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment. AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submissions, while our Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities. The software can be used to schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities take place and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ADLs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline. AxisCare's Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help their clients get up and running on their custom site as quickly as possible.

**Average Rating:** 4.7/5.0

**Total Reviews:** 233

#### How Do G2 Users Rate AxisCare Home Care Software?

- **Agency Management:** 9.3/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.2/10)
- **Point of Care:** 9.0/10 (Category avg: 8.2/10)
- **Carer Coordination:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind AxisCare Home Care Software?

- **Seller:** [AxisCare Home Care Software](https://www.g2.com/sellers/axiscare-home-care-software)
- **Company Website:** www.axiscare.com
- **Year Founded:** 2011
- **HQ Location:** United States
- **Twitter:** @AxisCareUS  
491 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6f9e240fc8b5b77ffc71e7de1fd121f90366d7ee0f5b2c28fbbe9b12c0a7b536&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3758554%2F&secure%5Burl_type%5D=linkedin_company_website)  
193 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 50% Small, 44% Medium

#### What Are Recent G2 Reviews of AxisCare Home Care Software?

**["Axiscare- The leading expert in non medical homecare"](https://www.g2.com/survey_responses/axiscare-home-care-software-review-13051766)**

**Rating:** 5.0/5.0 stars

_— Jennifer P._

[Read full review](https://www.g2.com/survey_responses/axiscare-home-care-software-review-13051766)

**["Effortless Integration, Simplifies Processes"](https://www.g2.com/survey_responses/axiscare-home-care-software-review-11420118)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/axiscare-home-care-software-review-11420118)

### [Therap Services](https://www.g2.com/products/therap-services/reviews)

Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

**Average Rating:** 4.6/5.0

**Total Reviews:** 221

#### How Do G2 Users Rate Therap Services?

- **Agency Management:** 8.5/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.2/10)
- **Point of Care:** 8.3/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Therap Services?

- **Seller:** [Therap](https://www.g2.com/sellers/therap)
- **Year Founded:** 2003
- **HQ Location:** Torrington, US
- **Twitter:** @therapservices  
515 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9b7fe1849e24a4d2c21711566a99aa3bcfe90fc94c1f5b22300fd13b6bcec15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F97019%2F&secure%5Burl_type%5D=linkedin_company_website)  
174 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Quality Assurance Coordinator
- **Top Industries:** Hospital & Health Care, Individual & Family Services
- **Company Size:** 70% Medium, 19% Small

#### What Do G2 Reviewers Say About Therap Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of documentation** with Therap Services, enhancing compliance and information sharing for clients.
- Users highlight the **exceptional customer support** of Therap Services, enhancing their overall experience and workflow.
- Users commend the **exceptional quality and accessibility** of Therap services, facilitating easier management of their caseloads.
- Users value the **versatile capabilities** of Therap Services, appreciating its responsive partnership and continuous improvements.
- Users praise the **ease of use** of Therap Services, appreciating its straightforward navigation and functionality.

##### Cons

- Users find **poor navigation** frustrating, complicating simple tasks and making the software difficult to use effectively.
- Users find the **time-consuming setup** of Therap Services to be a significant drawback in their experience.
- Users experience occasional **access difficulty** due to frequent logout after periods of inactivity, causing frustration.
- Users experience **billing issues** with delayed responses from Therap support, causing frustration during resolution.
- Users find Therap Services to be **expensive** and frustratingly difficult to navigate, impacting overall satisfaction and efficiency.

#### What Are Recent G2 Reviews of Therap Services?

**["Therap is Amazing"](https://www.g2.com/survey_responses/therap-services-review-4900167)**

**Rating:** 5.0/5.0 stars

_— Susan L._

[Read full review](https://www.g2.com/survey_responses/therap-services-review-4900167)

**["Quick Documentation, Strong Support Needed"](https://www.g2.com/survey_responses/therap-services-review-13207650)**

**Rating:** 4.0/5.0 stars

_— Aaliyah P._

[Read full review](https://www.g2.com/survey_responses/therap-services-review-13207650)

#### What Are G2 Users Discussing About Therap Services?

- [How does Therap app work?](https://www.g2.com/discussions/how-does-therap-app-work)
- [Is Therap an EHR?](https://www.g2.com/discussions/is-therap-an-ehr) - 2 comments
- [How much does Therap Services Cost?](https://www.g2.com/discussions/how-much-does-therap-services-cost) - 1 comment
- [What is Therap software?](https://www.g2.com/discussions/what-is-therap-software) - 1 comment

### [AlayaCare](https://www.g2.com/products/alayacare-alayacare/reviews)

AlayaCare offers an end-to-end, cloud based platform for home and community-based care agencies and organizations to manage the entire client lifecycle from referrals and intake to billing, payroll, optimized visit scheduling, secure data analytics, and beyond. Combining traditional in-home and virtual care solutions, AlayaCare removes repetitive tasks, enabling care providers across the world to propel towards innovation and homecare of the future.

**Average Rating:** 4.0/5.0

**Total Reviews:** 74

#### How Do G2 Users Rate AlayaCare?

- **Agency Management:** 7.6/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.2/10)
- **Point of Care:** 7.3/10 (Category avg: 8.2/10)
- **Carer Coordination:** 7.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind AlayaCare?

- **Seller:** [AlayaCare](https://www.g2.com/sellers/alayacare)
- **Company Website:** www.alayacare.com
- **Year Founded:** 2014
- **HQ Location:** Montreal, QC
- **Twitter:** @alayacare  
1,243 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d6e8f091b0e64f3659a34bf3339278898b5971595fb98a0ef91d1d6ee007745&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5191283%2F&secure%5Burl_type%5D=linkedin_company_website)  
629 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 60% Medium, 23% Small

#### What Are Recent G2 Reviews of AlayaCare?

**["Outstanding Customer Support and Innovation"](https://www.g2.com/survey_responses/alayacare-review-12214724)**

**Rating:** 5.0/5.0 stars

_— Amanda K._

[Read full review](https://www.g2.com/survey_responses/alayacare-review-12214724)

**["Comprehensive, Yet Complex Setup"](https://www.g2.com/survey_responses/alayacare-review-6555026)**

**Rating:** 4.5/5.0 stars

_— Lorna C._

[Read full review](https://www.g2.com/survey_responses/alayacare-review-6555026)

#### What Are G2 Users Discussing About AlayaCare?

- [What does Alayacare do?](https://www.g2.com/discussions/what-does-alayacare-do)
- [How do I log into AlayaCare?](https://www.g2.com/discussions/how-do-i-log-into-alayacare)
- [How do I download AlayaCare app?](https://www.g2.com/discussions/how-do-i-download-alayacare-app)
- [How does AlayaCare work?](https://www.g2.com/discussions/how-does-alayacare-work)

### [Aaniie Care](https://www.g2.com/products/aaniie-care/reviews)

Aaniie Care, formerly Smartcare Software, is a leading workforce management and point-of-care platform designed for home care agencies and senior living organizations that provide home care services. Built to streamline operations while supporting high-quality, personalized care, Aaniie Care is the fastest-growing platform in the home care software space, offering agencies a single, centralized solution to manage all aspects of care delivery — including Electronic Visit Verification (EVV). The platform combines scheduling, billing, payroll, payment processing, hiring, caregiver engagement, rewards programs, EVV, and mobile access for caregivers into a single, easy-to-use system. With embedded tools such as an Applicant Tracking System (ATS) and Customer Relationship Management (CRM), Aaniie Care provides a seamless workflow that helps agencies optimize hiring and staff management and reduce administrative burdens. EVV is built directly into caregiver workflows, and real-time analytics and performance dashboards give agencies actionable insights into operations, caregiver performance, and client satisfaction. Everything you need to deliver efficient, effective care is all-in-Aaniie. Aaniie Care stands out by improving both agency operations and caregiver engagement. Its included mobile app, with support for EVV-enabled visits, embedded caregiver rewards program, and comprehensive workforce management features foster stronger caregiver retention and higher-quality care, ultimately enhancing client satisfaction and overall outcomes so you can stay ahead in an increasingly competitive market.

**Average Rating:** 4.6/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate Aaniie Care?

- **Agency Management:** 8.9/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.2/10)
- **Point of Care:** 8.7/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Aaniie Care?

- **Seller:** [Aaniie](https://www.g2.com/sellers/aaniie)
- **Company Website:** aaniie.com
- **Year Founded:** 2017
- **HQ Location:** Eau Claire, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c5c423886b46c1086c7d70198bc789c514a4fcad3890a847ad677c31d7f2bd9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faaniie%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 60% Small, 37% Medium

#### What Are Recent G2 Reviews of Aaniie Care?

**["Intuitive Scheduling and Comprehensive Client & Associate Profiles"](https://www.g2.com/survey_responses/aaniie-care-review-12695003)**

**Rating:** 4.5/5.0 stars

_— Bill K._

[Read full review](https://www.g2.com/survey_responses/aaniie-care-review-12695003)

**["A robust but complex system"](https://www.g2.com/survey_responses/aaniie-care-review-10782895)**

**Rating:** 4.5/5.0 stars

_— tbranson@twinlakescomm.org B._

[Read full review](https://www.g2.com/survey_responses/aaniie-care-review-10782895)

#### What Are G2 Users Discussing About Aaniie Care?

- [How much is SMARTcare cost?](https://www.g2.com/discussions/smartcare-software-how-much-is-smartcare-cost) - 1 comment
- [How much is SMARTcare cost?](https://www.g2.com/discussions/how-much-is-smartcare-cost)
- [What is Smartcare app?](https://www.g2.com/discussions/what-is-smartcare-app)
- [What is smart care system?](https://www.g2.com/discussions/what-is-smart-care-system)
- [What is SMARTcare suite 2021?](https://www.g2.com/discussions/what-is-smartcare-suite-2021)

### [Verveware](https://www.g2.com/products/verveware/reviews)

Verveware is an Electronic Visit Verification (EVV) platform specifically designed for non-medical home care agencies. This innovative solution addresses the unique needs of home care providers by integrating essential functionalities such as visit compliance tracking, scheduling, caregiver workflows, and billing visibility. By connecting directly to state EVV aggregators, Verveware streamlines operations for agencies that work with Medicaid, private pay, and VA billing, ultimately enhancing their efficiency and financial performance. The target audience for Verveware includes home care agencies that require a tailored solution to manage their operations effectively. Unlike traditional EVV systems that have been adapted from medical settings, Verveware is purpose-built for the home care industry. This focus ensures that the platform meets the specific challenges faced by caregivers and clients, providing a more intuitive and user-friendly experience. The platform is particularly beneficial for agencies looking to reduce errors, prevent claim rejections, and expedite payment processes, all of which are critical for maintaining financial health in the competitive home care market. Key features of Verveware include its robust scheduling capabilities, which allow agencies to efficiently allocate caregivers to clients while ensuring compliance with visit requirements. The platform also simplifies caregiver workflows, enabling them to focus more on providing quality care rather than navigating cumbersome software. Additionally, Verveware offers clear billing visibility across various payers, which helps agencies manage their finances more effectively and reduces the likelihood of payment delays. This streamlined approach not only enhances operational efficiency but also improves the overall experience for both caregivers and clients. One of the distinguishing factors of Verveware is its commitment to user accessibility and automation. Unlike many existing EVV solutions that suffer from outdated designs and excessive complexity, Verveware is built with a modern interface that minimizes unnecessary clicks and screens. This thoughtful design allows users to navigate the platform with ease, ensuring that caregivers can quickly access the information they need to deliver high-quality care. By prioritizing the needs of caregivers and clients, Verveware stands out in the EVV landscape as a solution that genuinely supports the home care industry.

**Average Rating:** 5.0/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Verveware?

- **Agency Management:** 9.7/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.2/10)
- **Point of Care:** 9.7/10 (Category avg: 8.2/10)
- **Carer Coordination:** 9.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Verveware?

- **Seller:** [Verveware](https://www.g2.com/sellers/verveware)
- **Company Website:** verveware.co
- **Year Founded:** 2022
- **HQ Location:** Chicago, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e10cc4812c48a0e5444f10b45e214f2c25c3bd8a879c0abe96207d04ab056ff4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fverveware&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Supervisor
- **Top Industries:** Hospital & Health Care, Non-Profit Organization Management
- **Company Size:** 53% Medium, 37% Large

#### What Are Recent G2 Reviews of Verveware?

**["Effortless Task Management with Verveware"](https://www.g2.com/survey_responses/verveware-review-11018435)**

**Rating:** 5.0/5.0 stars

_— mehreen A._

[Read full review](https://www.g2.com/survey_responses/verveware-review-11018435)

**[""Revolutionizing EVV and Billing Efficiency!""](https://www.g2.com/survey_responses/verveware-review-10771804)**

**Rating:** 5.0/5.0 stars

_— Balkrishn D._

[Read full review](https://www.g2.com/survey_responses/verveware-review-10771804)

### [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews)

WellSky Personal Care is a comprehensive software platform for non-medical home care agencies, designed to enhance operational efficiency and client outcomes. As an award-winning solution, it leverages AI-powered capabilities and easy-to-use workflows to optimize every aspect of your operations. Key Features & Benefits: -AI-powered workflows for optimized operations -Enhanced caregiver engagement with real-time rewards and analytics -Streamlined recruitment and onboarding processes to attract and retain top talent -Real-time insights to improve care quality and business performance -Seamless integrations with payroll, billing, and third-party systems -Scalable for agencies of all sizes, from startups to enterprise networks WellSky Personal Care enables agencies to reduce manual tasks, ensure regulatory compliance, and deliver personalized care at scale. Its intuitive interface and robust reporting tools empower staff to focus on what matters most—client well-being.

**Average Rating:** 4.4/5.0

**Total Reviews:** 140

#### How Do G2 Users Rate WellSky Personal Care?

- **Agency Management:** 9.3/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.2/10)
- **Point of Care:** 8.1/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind WellSky Personal Care?

- **Seller:** [WellSky](https://www.g2.com/sellers/wellsky)
- **Year Founded:** 1980
- **HQ Location:** Overland Park, Kansas
- **Twitter:** @WellSkyHealth  
1,015 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7672039bae44b66892bbce6b5ac545018fd9fc15776026846e59b42b0144ac78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwellsky&secure%5Burl_type%5D=linkedin_company_website)  
2,491 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 62% Medium, 31% Small

#### What Are Recent G2 Reviews of WellSky Personal Care?

**["Easy Scheduling with Minor Performance Hiccups"](https://www.g2.com/survey_responses/wellsky-personal-care-review-12701289)**

**Rating:** 5.0/5.0 stars

_— Ebony R._

[Read full review](https://www.g2.com/survey_responses/wellsky-personal-care-review-12701289)

**["Robust Scheduling but Needs Better Integration"](https://www.g2.com/survey_responses/wellsky-personal-care-review-11462205)**

**Rating:** 5.0/5.0 stars

_— Jennifer P._

[Read full review](https://www.g2.com/survey_responses/wellsky-personal-care-review-11462205)

#### What Are G2 Users Discussing About WellSky Personal Care?

- [What is WellSky Personal Care used for?](https://www.g2.com/discussions/what-is-wellsky-personal-care-used-for)

### [WellSky Home Health](https://www.g2.com/products/wellsky-wellsky-home-health/reviews)

Improve care and grow your business with WellSky Home Health software WellSky Home Health, the most widely used software in home health, is a web-based solution that can help you increase efficiency and improve patient care delivery. Known as The Clinician’s Choice® for ease-of-use, WellSky Home Health software delivers: - Streamlined intake and scheduling, with visits by all disciplines visible on one calendar - Collaborative and intuitive charting solutions with HIPAA-compliant messaging - Accelerated quality assurance that is tailored to your agency, enabling automatic documentation routing, real-time identification of OASIS issues, and survey readiness - Powerful billing, revenue cycle, and accrual accounting tools to accelerate cash flow - Interoperability to power a referral-focused, connected care network - Predictive insights that analyze hospitalization risk, care setting suitability, and visit utilization to help ensure the right patient care at the right time - Market intelligence insights that can help you prove performance, build referral and payer relationships, and accelerate growth - Workforce analytics that can help you improve staff engagement and retention by leveraging clinician workload, quality, and performance data The WellSky Home Health solution is an all-in-one platform that can support your agency’s growth and success. The combination of AI-powered EHR technology, real-time actionable insights, and centralized referral and resource management capabilities bring intelligence and efficiency to every aspect of your agency. Built for organizations of all sizes and known for being easy to learn and easy to use, WellSky Home Health is loved by clinicians everywhere. And with WellSky, you gain a forward-thinking partner committed to enhancing your operation at every turn. The WellSky Home Health solution offers: 100% web-based software accessible on all your connected devices, with offline capabilities for your clinicians to work anywhere, anytime WellSky SkySense AI™ documentation support, including integrated, AI-powered ambient listening and transcription, to help drive more efficient care delivery, reduce clinician burden, and improve the patient experience Centralized, AI-powered referral management — integrated right into the EHR workflow — that consolidates inbound referrals from all sources within a single dashboard to help speed up referral response times Streamlined physician orders and patient consents, with communication and document exchange centralized within one workflow Robust resource management that enables more effective scheduling decisions, optimizes clinician utilization, and increases the capacity to serve more patients Real-time patient-level predictive insights, which provide predictive measures of hospitalization risk, care setting suitability, and visit utilization to improve care planning and patient outcomes Agency performance insights, which help track and improve quality metrics, demonstrate value to referral partners, and identify the best opportunities for new market growth Next-generation revenue cycle management, including centralized and automated eligibility, authorizations, and AR and denial management, which provides key visibility across the patient journey to support timely and accurate payment Smarter decisions. Better outcomes. Faster growth. Only with WellSky.

**Average Rating:** 3.5/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate WellSky Home Health?

- **Agency Management:** 8.9/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 6.0/10 (Category avg: 8.2/10)
- **Point of Care:** 9.2/10 (Category avg: 8.2/10)
- **Carer Coordination:** 9.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind WellSky Home Health?

- **Seller:** [WellSky](https://www.g2.com/sellers/wellsky)
- **Year Founded:** 1980
- **HQ Location:** Overland Park, Kansas
- **Twitter:** @WellSkyHealth  
1,015 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7672039bae44b66892bbce6b5ac545018fd9fc15776026846e59b42b0144ac78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwellsky&secure%5Burl_type%5D=linkedin_company_website)  
2,491 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 48% Medium, 45% Small

#### What Are Recent G2 Reviews of WellSky Home Health?

**["MEDICAL COLLECTOR"](https://www.g2.com/survey_responses/wellsky-home-health-review-11492688)**

**Rating:** 5.0/5.0 stars

_— MARITZA F._

[Read full review](https://www.g2.com/survey_responses/wellsky-home-health-review-11492688)

**["You can do everything on this platform!"](https://www.g2.com/survey_responses/wellsky-home-health-review-9355867)**

**Rating:** 5.0/5.0 stars

_— Chris T._

[Read full review](https://www.g2.com/survey_responses/wellsky-home-health-review-9355867)

#### What Are G2 Users Discussing About WellSky Home Health?

- [Does WellSky have an app?](https://www.g2.com/discussions/does-wellsky-have-an-app)
- [What is home health care software?](https://www.g2.com/discussions/wellsky-home-health-what-is-home-health-care-software)
- [Is WellSky user friendly?](https://www.g2.com/discussions/is-wellsky-user-friendly)
- [What does WellSky do?](https://www.g2.com/discussions/what-does-wellsky-do) - 2 comments

### [eCaring](https://www.g2.com/products/ecaring/reviews)

eCaring transforms how home care agencies manage, monitor, and deliver care. Designed with both caregivers and administrators in mind, eCaring streamlines documentation, scheduling, electronic visit verification (EVV) and near real-time data tracking — all from one user friendly platform. ​ eCaring is best suited for non-medical home care agencies supporting aging-at-home populations. It’s especially valuable for agencies managing multiple caregivers and clients who require ongoing monitoring, care plan adjustments, and consistent documentation. Smaller agencies benefit from its ease of use, while larger organizations gain scalability and data insights. One of the main pain points eCaring addresses is the inefficiency and risk associated with manual documentation and fragmented communication. Paper logs can be incomplete, delayed, or inaccurate, making it difficult to ensure quality care or respond quickly to changes in a client’s condition. eCaring solves this by enabling real-time updates, automated alerts for concerning trends, and structured care plans that guide caregivers during visits. It also reduces administrative burden by streamlining compliance and reporting tasks. These improvements translate into meaningful benefits for customers. Agencies can catch health or behavioral changes earlier, reduce hospitalizations, and improve client outcomes. Caregivers feel more supported and informed, which can boost retention and job satisfaction. Meanwhile, administrators gain actionable data that helps them optimize operations, demonstrate quality to stakeholders, and grow their business more effectively. In terms of integrations, eCaring connects with a range of operational systems. This can include QuickBooks, Payro, MassPay, ADP, and more. We can integrate with just about any system to keep your workflow smooth and connected.

**Average Rating:** 4.6/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate eCaring?

- **Agency Management:** 9.2/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.2/10)
- **Point of Care:** 8.9/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind eCaring?

- **Seller:** [eCaring](https://www.g2.com/sellers/ecaring)
- **Company Website:** www.ecaring.com
- **Year Founded:** 2021
- **HQ Location:** Woburn, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b31bfd4b7b4a60f47162cce5f9be85624045590b84cdffa41db148e5818f7074&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fecaring%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 79% Medium, 21% Small

#### What Are Recent G2 Reviews of eCaring?

**["Great for coordinating aides and schedules, with helpful support!"](https://www.g2.com/survey_responses/ecaring-review-12251605)**

**Rating:** 5.0/5.0 stars

_— Krista S._

[Read full review](https://www.g2.com/survey_responses/ecaring-review-12251605)

**["Top-Notch Performance, Low Pricing, and a Powerful KPI Dashboard"](https://www.g2.com/survey_responses/ecaring-review-13060489)**

**Rating:** 5.0/5.0 stars

_— Jomesa B._

[Read full review](https://www.g2.com/survey_responses/ecaring-review-13060489)

### [CareSmartz360](https://www.g2.com/products/caresmartz360/reviews)

CareSmartz360 is an AI-powered, cloud-based home care management platform designed to assist large and multi-location home care agencies in navigating complex and regulated environments. This comprehensive solution caters specifically to agencies that require robust operational control, visibility, and compliance while managing high-volume operations across various locations. With a proven track record of supporting over 1,000 home care agencies, CareSmartz360 integrates Electronic Visit Verification (EVV) across more than 45 states, boasting a 95% client satisfaction rating. The platform is particularly beneficial for agencies that handle diverse billing types, including Private Pay, Medicaid, Long-Term Care Insurance (LTCI), and Veterans Affairs. CareSmartz360 streamlines complex reimbursement workflows by offering features such as authorization utilization monitoring, automated claim validation, and Electronic Data Interchange (EDI) support. These capabilities are designed to minimize claim denials, prevent revenue leakage, and safeguard cash flow, making it an essential tool for agencies focused on financial stability and compliance. CareSmartz360 stands out by providing a fully integrated system that consolidates various operational aspects into a single platform. Users can manage point-of-care activities, enterprise scheduling, billing, payroll, accounting, HR management, reporting, customer relationship management (CRM), telephony, and caregiver training seamlessly. This integration allows agencies to oversee multiple locations and franchise operations from a unified interface, ensuring centralized governance while allowing for branch-level flexibility. The platform also features a multilingual caregiver mobile app that enhances operational efficiency through GPS-based clock-ins and clock-outs, geofencing, real-time alerts, and secure communication. For administrative teams, the Agency mobile app facilitates remote management of scheduling, approvals, and operational coordination, ensuring that visibility and control are maintained regardless of location. Leadership teams benefit from over 200 built-in reports and customizable dashboards that provide insights into utilization, compliance, revenue performance, and workforce metrics across all locations. CareSmartz360 is built on a HIPAA-compliant, SOC 2-certified architecture secured by Microsoft Azure infrastructure, ensuring a reliable system with 99.9% uptime. The platform's integration capabilities with leading payroll, accounting, tax credit, and training providers support the evolving operational needs of home care agencies. With structured onboarding, enterprise data migration, and responsive human support, CareSmartz360 facilitates a smooth transition for agencies, allowing them to focus on compliance, workforce stability, and long-term growth.

**Average Rating:** 4.8/5.0

**Total Reviews:** 69

#### How Do G2 Users Rate CareSmartz360?

- **Agency Management:** 9.3/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.2/10)
- **Point of Care:** 9.3/10 (Category avg: 8.2/10)
- **Carer Coordination:** 9.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind CareSmartz360?

- **Seller:** [Netsmartz](https://www.g2.com/sellers/netsmartz)
- **Company Website:** www.netsmartz.com
- **Year Founded:** 2016
- **HQ Location:** Pittsford, US
- **Twitter:** @caresmartz360  
2,368 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c60365cc560e046f74721b5970e2b6781f0bd3bd39655f4f71299a922c388084&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcaresmartz%2F&secure%5Burl_type%5D=linkedin_company_website)  
80 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Administrator
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 80% Small, 19% Medium

#### What Are Recent G2 Reviews of CareSmartz360?

**["All-in-One Home Care Platform That Streamlines Scheduling, EVV, Billing, and Payroll"](https://www.g2.com/survey_responses/caresmartz360-review-13207499)**

**Rating:** 5.0/5.0 stars

_— Leroy F._

[Read full review](https://www.g2.com/survey_responses/caresmartz360-review-13207499)

**["CareSmartz360 Simplifies Home Care Operations with All-in-One Tools and Great Support"](https://www.g2.com/survey_responses/caresmartz360-review-13227485)**

**Rating:** 4.0/5.0 stars

_— Chimene W._

[Read full review](https://www.g2.com/survey_responses/caresmartz360-review-13227485)

#### What Are G2 Users Discussing About CareSmartz360?

- [What is CareSmartz360 used for?](https://www.g2.com/discussions/what-is-caresmartz360-used-for) - 1 upvote

### [myUnity](https://www.g2.com/products/myunity/reviews)

Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, assisted living, memory care, dementia care, skilled nursing, senior living and more. When a patient or resident transitions between care settings, their care history, demographics, documentation and financial information follow them to support continuity of care. No duplicate entry. No starting over. Built into myUnity, Bells brings AI into existing workflows to support more complete documentation at the point of care, surface patient risk earlier and help leaders make more informed decisions about care prioritization and resource allocation. myUnity is ONC-Certified and CHAP Verified for home health and hospice and has been rated the #1 post-acute EHR by Black Book for 11 consecutive years. No other post-acute EHR covers the full continuum in a single system with AI embedded natively in the end-user’s workflow.

**Average Rating:** 3.4/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate myUnity?

- **Agency Management:** 8.0/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.2/10)
- **Point of Care:** 7.3/10 (Category avg: 8.2/10)
- **Carer Coordination:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind myUnity?

- **Seller:** [Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18)
- **Year Founded:** 1968
- **HQ Location:** Overland Park, KS
- **Twitter:** @netsmarttech  
4,424 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98a9e901739ce6c13a9e6d9c08856d4e35008431a4a1a26b9651db0988064b8c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9223%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,731 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 50% Medium, 26% Large

#### What Are Recent G2 Reviews of myUnity?

**["Database for Client & Personnel"](https://www.g2.com/survey_responses/myunity-review-5060359)**

**Rating:** 5.0/5.0 stars

_— Lia Z._

[Read full review](https://www.g2.com/survey_responses/myunity-review-5060359)

**["Long journey, worth the destination...."](https://www.g2.com/survey_responses/myunity-review-5372277)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/myunity-review-5372277)

#### What Are G2 Users Discussing About myUnity?

- [What does Netsmart Myunity do?](https://www.g2.com/discussions/what-does-netsmart-myunity-do)
- [What is the use of Netsmart Myunity?](https://www.g2.com/discussions/what-is-the-use-of-netsmart-myunity)
- [What is myUnity?](https://www.g2.com/discussions/what-is-myunity)
- [What is netsmart myUnity?](https://www.g2.com/discussions/what-is-netsmart-myunity)

### [MatrixCare Home Health and Hospice](https://www.g2.com/products/matrixcare-home-health-and-hospice/reviews)

MatrixCare HomeCare, Home Health and Hospice is a comprehensive EHR solution providing the ideal combination of a cloud-based back-office system and iPad point-of-care app. Designed for clinicians by clinicians, it is easy, intuitive and efficient for the clinician, yet complete with powerful features that maximize documentation accuracy and compliance. MatrixCare is committed to innovation and patient-centric interoperability in the post-acute industry.

**Average Rating:** 3.8/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate MatrixCare Home Health and Hospice?

- **Agency Management:** 7.7/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.2/10)
- **Point of Care:** 8.6/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind MatrixCare Home Health and Hospice?

- **Seller:** [MatrixCare](https://www.g2.com/sellers/matrixcare)
- **Year Founded:** 1982
- **HQ Location:** Bloomington, MN
- **Twitter:** @MatrixCare  
5,379 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=077b0cb49625f9320e0c2027779b41d6bfece273671ff389817bc57a80df65a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F298190%2F&secure%5Burl_type%5D=linkedin_company_website)  
671 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 96% Medium, 34% Large

#### What Are Recent G2 Reviews of MatrixCare Home Health and Hospice?

**["Simple, All-in-One Solution Workflows"](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-12724017)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-12724017)

**["Great EMR system for post-acute care"](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-7330632)**

**Rating:** 5.0/5.0 stars

_— Rachel W._

[Read full review](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-7330632)

#### What Are G2 Users Discussing About MatrixCare Home Health and Hospice?

- [What does Matrixcare Home Health And Hospice do?](https://www.g2.com/discussions/what-does-matrixcare-home-health-and-hospice-do)
- [What is the use of Matrixcare Home Health And Hospice?](https://www.g2.com/discussions/what-is-the-use-of-matrixcare-home-health-and-hospice)
- [What does Matrix care do?](https://www.g2.com/discussions/what-does-matrix-care-do)
- [Is MatrixCare an EHR?](https://www.g2.com/discussions/is-matrixcare-an-ehr)

### [Alora Home Health](https://www.g2.com/products/alora-home-health/reviews)

Powered by LivTech, Alora software simplifies how home health, home care, and hospice agencies manage and deliver exceptional care. A complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines. -Processes all payers Medicare, Medicaid in any state, -Ideal for Skilled & Non-skilled care -Handles multiple offices or business lines. Whether your agency is primarily Medicare Certified Home Health care, non-skilled homecare, Personal care, Hospice, or any combination, Alora's award winning suite of home health software solutions is the answer for your agency's productivity and success. With Alora, simple is power. With features built for agency efficiency and flexibility like EVV, Complete clinical documentation, Assessments (OASIS and Non-OASIS), Plan of Care, Offline documentation, AI-enabled feature, built-in EVV, Electronic signature capture and much more, Alora's fully mobile Home Health Software gives you the power to manage your entire agency from the convenience of your pocket, on your mobile device of choice. Learn more about Alora by visiting www.AloraHealth.com or calling us at 1-800-952-8250

**Average Rating:** 4.5/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Alora Home Health?

- **Agency Management:** 9.4/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.2/10)
- **Point of Care:** 9.2/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Alora Home Health?

- **Seller:** [Alora Healthcare Systems](https://www.g2.com/sellers/alora-healthcare-systems)
- **Year Founded:** 2005
- **HQ Location:** Atlanta, Georgia
- **Twitter:** @AloraSoftware  
108 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a1648d7931696cef853ab5f2072e712b6fd956e0d0a4bf27cd3b28ed75114e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1617043%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 76% Small, 24% Medium

#### What Are Recent G2 Reviews of Alora Home Health?

**["Amazing overall"](https://www.g2.com/survey_responses/alora-home-health-review-11730932)**

**Rating:** 5.0/5.0 stars

_— Felicia D._

[Read full review](https://www.g2.com/survey_responses/alora-home-health-review-11730932)

**["Fast, Friendly Support That Always Delivers"](https://www.g2.com/survey_responses/alora-home-health-review-12466698)**

**Rating:** 5.0/5.0 stars

_— Cara M._

[Read full review](https://www.g2.com/survey_responses/alora-home-health-review-12466698)

#### What Are G2 Users Discussing About Alora Home Health?

- [What is Alora Home Health used for?](https://www.g2.com/discussions/what-is-alora-home-health-used-for)
- [What do home health agencies do?](https://www.g2.com/discussions/what-do-home-health-agencies-do)
- [How much does home care software cost?](https://www.g2.com/discussions/how-much-does-home-care-software-cost)
- [What is the best home health software?](https://www.g2.com/discussions/what-is-the-best-home-health-software) - 1 comment
- [What is Alora plus?](https://www.g2.com/discussions/what-is-alora-plus)

### [Axxess Home Health](https://www.g2.com/products/axxess-axxess-home-health/reviews)

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

**Average Rating:** 3.9/5.0

**Total Reviews:** 97

#### How Do G2 Users Rate Axxess Home Health?

- **Agency Management:** 7.1/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.2/10)
- **Point of Care:** 7.8/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Axxess Home Health?

- **Seller:** [Axxess](https://www.g2.com/sellers/axxess)
- **Company Website:** www.axxess.com
- **Year Founded:** 2007
- **HQ Location:** Dallas, Texas
- **Twitter:** @Axxess  
2,446 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=442c27aa02748522cf66de8eccdfe8bf29904146ac6a58db4d434bdf06a77e6c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faxxess-consult%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,114 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 67% Small, 32% Medium

#### What Are Recent G2 Reviews of Axxess Home Health?

**["BILLING..4 /5 stars."](https://www.g2.com/survey_responses/axxess-home-health-review-4860720)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/axxess-home-health-review-4860720)

**["AXXESS is really great, overall we really like it."](https://www.g2.com/survey_responses/axxess-home-health-review-5346906)**

**Rating:** 4.5/5.0 stars

_— Annette T._

[Read full review](https://www.g2.com/survey_responses/axxess-home-health-review-5346906)

### [HHAeXchange](https://www.g2.com/products/hhaexchange/reviews)

Founded in 2008, HHAeXchange is the leading technology platform for homecare agency management. Developed specifically for Medicaid personal care, HHAeXchange connects state agencies, managed care payers, providers, and caregivers through its intuitive web-based platform, enabling unparalleled efficiency, communication, transparency, and compliance.

**Average Rating:** 4.0/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate HHAeXchange?

- **Agency Management:** 8.1/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.2/10)
- **Point of Care:** 7.7/10 (Category avg: 8.2/10)
- **Carer Coordination:** 7.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind HHAeXchange?

- **Seller:** [HHA eXchange](https://www.g2.com/sellers/hha-exchange)
- **Year Founded:** 2008
- **HQ Location:** New York, NY
- **Twitter:** @HHAeXchange  
1,038 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fc2c55c359d952fbb2f2811975932c2a438b6f2e3abd1488baac9a68e156635&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhhaexchange&secure%5Burl_type%5D=linkedin_company_website)  
1,224 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 56% Medium, 28% Small

#### What Are Recent G2 Reviews of HHAeXchange?

**["Great concept, still missing a few features (for free)"](https://www.g2.com/survey_responses/hhaexchange-review-11597703)**

**Rating:** 4.0/5.0 stars

_— Marisol M._

[Read full review](https://www.g2.com/survey_responses/hhaexchange-review-11597703)

**["MEDICAL COLLECTOR"](https://www.g2.com/survey_responses/hhaexchange-review-11492745)**

**Rating:** 5.0/5.0 stars

_— MARITZA F._

[Read full review](https://www.g2.com/survey_responses/hhaexchange-review-11492745)

#### What Are G2 Users Discussing About HHAeXchange?

- [What is homecare scheduling software?](https://www.g2.com/discussions/what-is-homecare-scheduling-software)
- [What is HHAeXchange app?](https://www.g2.com/discussions/what-is-hhaexchange-app) - 2 comments
- [Does the HHAeXchange app track your location?](https://www.g2.com/discussions/does-the-hhaexchange-app-track-your-location) - 2 comments

### [CareVoyant](https://www.g2.com/products/carevoyant-carevoyant/reviews)

CareVoyant for Home Care is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, Home and Community Based Services (HCBS), and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. CareVoyant functions - Intake, Scheduling, Clinical, Financial, Care Coordination, Reports and Dashboards – improve operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement. CareVoyant Scheduling is an integrated and easy to use tool for Home Health Care Agencies. It maximizes the use of your field employees, optimizes payroll cost, and improves the bottom line. Scheduling is integrated with authorization and clinical ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive for Private Duty Home Care, Private Duty Nursing and Non-Medical Home Care Agencies. CareVoyant integrated and easy to use clinical functions allow home health care agencies to create Plan of Care and OASIS from the data collected at POC. Care Plan links to follow up visits ensuring compliance. eMAR, eTAR, and Electronic Continuous Care Flow Sheets will meet the requirements for Private Duty Nursing Home Care. CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states. CareVoyant will send EVV data to all state EVV aggregators through a standard interface. EVV integration will billing will prevent claims being submitted without EVV data. CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay for home health care and private duty home care agencies. CareVoyant reports and dashboards put real time information at your fingertips to effectively manage your home health care agency. Option to customize and schedule reports will proactively get the information to your inbox. Agencies can modify clinical forms while creating custom alerts and reports. eFax, Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and configurability for your home health care agency.

**Average Rating:** 4.2/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate CareVoyant?

- **Agency Management:** 7.9/10 (Category avg: 8.1/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.2/10)
- **Point of Care:** 7.6/10 (Category avg: 8.2/10)
- **Carer Coordination:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind CareVoyant?

- **Seller:** [CareVoyant](https://www.g2.com/sellers/carevoyant)
- **Company Website:** www.carevoyant.com
- **Year Founded:** 1996
- **HQ Location:** Rolling Meadows, Illinois
- **Twitter:** @CareVoyant  
2,943 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c2bab9ca9023118169c568e728e5674645fded2bcd9077152467727eb7907b2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F513904%2F&secure%5Burl_type%5D=linkedin_company_website)  
55 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Mental Health Care
- **Company Size:** 55% Medium, 26% Large

#### What Do G2 Reviewers Say About CareVoyant?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of CareVoyant, making training and charting straightforward and efficient.
- Users appreciate the **knowledgeable and patient customer support** of CareVoyant, enhancing their learning and usage experience.
- Users appreciate the **ease of use** of CareVoyant, allowing for quick comprehension and efficient workflows.
- Users appreciate the **easy and convenient billing process** with CareVoyant, especially for Medicaid using uploads.
- Users value the **customization options** in CareVoyant, accommodating diverse needs for different business operations effectively.

##### Cons

- Users experience **frequent updates** that can complicate usage and create challenges in their daily tasks.
- Users express frustration with the **limited features** of CareVoyant, particularly in patient information management and medication updates.
- Users experience **poor customer support** , facing issues with unclear communication and slow resolution times impacting system functionality.
- Users experience **software bugs** in CareVoyant that can be confusing, but support staff helps address these issues.
- Users express concern over **billing issues** that complicate their overall experience with CareVoyant.

#### What Are Recent G2 Reviews of CareVoyant?

**["Carevoyant is extremely user friendly, with great customer service and support"](https://www.g2.com/survey_responses/carevoyant-review-9714374)**

**Rating:** 5.0/5.0 stars

_— Jesus P._

[Read full review](https://www.g2.com/survey_responses/carevoyant-review-9714374)

**["CareVoyant is continually enhancing its CV-WEB for easier functionality and more user-friendly"](https://www.g2.com/survey_responses/carevoyant-review-10282707)**

**Rating:** 4.5/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/carevoyant-review-10282707)

#### What Are G2 Users Discussing About CareVoyant?

- [What is CareVoyant used for?](https://www.g2.com/discussions/what-is-carevoyant-used-for)

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