### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# HIPAA Compliant Messaging Software Resources

##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on HIPAA Compliant Messaging Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## HIPAA Compliant Messaging Software Articles

[![HIPAA Compliant Messaging in the Cloud](https://learn.g2.com/hubfs/doctor%20sitting%20infront%20of%20laptop.jpg "HIPAA Compliant Messaging in the Cloud")](https://www.g2.com/articles/cloud-hipaa-compliant-messaging)

[
### HIPAA Compliant Messaging in the Cloud
](https://www.g2.com/articles/cloud-hipaa-compliant-messaging)
The COVID-19 pandemic will continue to drive digital transformation in healthcare. With the adoption of remote working, virtual team collaboration, cloud computing, increased access to telemedicine, and a strong focus on patient engagement, the global healthcare system continues to see rapid technology transformation.

[
 ![Rachael Altman](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachael Altman")
RA

](https://learn.g2.com/author/rachael-altman)

by Rachael Altman

## HIPAA Compliant Messaging Software Glossary Terms

[![HIPAA](https://learn.g2.com/hubfs/G2CM_GI440_Glossary_Article_Images_%5BHIPAA%5D_V1b.png "HIPAA")](https://www.g2.com/glossary/hipaa-definition)

[HIPAA](https://www.g2.com/glossary/hipaa-definition)

The HIPAA Privacy and Security Rules protect individuals’ health information. Understand HIPAA’s best practices to remain compliant and its importance.

by Alyssa Towns

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## HIPAA Compliant Messaging Software Discussions

0

Question on: Updox
[What is Updox used for?](/discussions/what-is-updox-used-for)

What is Updox used for?

Telemedicine platform, sending and receiving faxes electronically, bulk communication with patients through text and/or email.

Answered: Jordan Robinson on April 13, 2022

We use it for telehealth video chat sessions, faxes, reminder calls/emails, and forms for clients to complete.

Answered: Kim Morrill on April 13, 2022

We use UPDOX to send and receive all fax documents and have begun to use the form option for patient's to fill out new patient information and provide account updates prior to their upcoming appointments

Answered: Amanda Bogue on April 13, 2022

Faxing

Answered: Rochelle Hunt-Roy on April 14, 2022

Texting, Patient Portal, Telemedicine, we don't use the faxing feature.

Answered: Kirk M on December 22, 2022

[See more answers (4)](javascript:void(0);)

[Your answer](/discussions/what-is-updox-used-for/comments/new?remote=true)

0

Question on: Paubox
[What is Paubox?](/discussions/what-is-paubox)

What is Paubox?

It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! 

Answered: Lauren Hughes on April 13, 2022

Email encryption and security. 

Answered: Shaun McRae on April 13, 2022

Paubox is an email encryption system that protects your emails in transit (in the email, being sent to another email and receiving replies from other people to the emails you sent). This is a great way to stay HIPAA compliant when sending emails containing confidential information.

Answered: DTC Info on April 13, 2022

[See more answers (2)](javascript:void(0);)

[Your answer](/discussions/what-is-paubox/comments/new?remote=true)

0

Question on: SimplePractice
[What is simple practice?](/discussions/what-is-simple-practice)

What is simple practice?

An EHR system that integrates administrative duties for mental health practices.

Answered: Peter Bippus on April 1, 2022

[Your answer](/discussions/what-is-simple-practice/comments/new?remote=true)

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## HIPAA Compliant Messaging Software Reports

Mid-Market Grid® Report for HIPAA Compliant Messaging

Summer 2026

G2 Report: Grid® Report

Grid® Report for HIPAA Compliant Messaging

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for HIPAA Compliant Messaging

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for HIPAA Compliant Messaging

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for HIPAA Compliant Messaging

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for HIPAA Compliant Messaging

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for HIPAA Compliant Messaging

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for HIPAA Compliant Messaging

Spring 2026

G2 Report: Grid® Report

Grid® Report for HIPAA Compliant Messaging

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for HIPAA Compliant Messaging

Spring 2026

G2 Report: Momentum Grid® Report