# Top Free Help Desk Software - Page 14 Help desks receive customer complaints through channels like toll-free numbers, websites, chatbots, or email. Fielding a large number of customer requests can get overwhelming fast. The larger a business or more complex a product, the more likely it is teams will field a number of customer inquiries a day. A help desk is a resource designed  to provide customers or end users with the technical support or information needed to fully enjoy a company's product. Technical support analysts will then receive the ticket and scale the problem through internal channels to help the customer find a resolution. If you'd like to see more products and to evaluate additional feature options, compare all [Help Desk Software](https://www.g2.com/categories/help-desk) to ensure you get the right product. ## View Free Help Desk Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **214** Help Desk Products Available View all [Help Desk Software](https://www.g2.com/categories/help-desk) View all [Help Desk Software](https://www.g2.com/categories/help-desk) ### [FyneDesk](https://www.g2.com/products/fynedesk/reviews) [By FyneDesk](https://www.g2.com/sellers/fynedesk) [ (1)0.0 out of 5 ](https://www.g2.com/products/fynedesk/reviews#reviews "Read FyneDesk Reviews") Product Description FyneDesk is an AI-powered help desk and ITSM platform built for organizations that want enterprise capabilities without enterprise complexity. Teams can manage tickets, customer portals, email, chat, **Market Segment:** 100% Small-Business SS I run a small consulting business, and the automation features make it much easier for me to keep my clients up to date on progress and problem...[Read review](https://www.g2.com/products/fynedesk/reviews/fynedesk-review-13095946) HQ Location N/A Company Website https://fynedesk.io LinkedIn® Page https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps ### [GoDesk](https://www.g2.com/products/godesk-godesk/reviews) [By GoDesk](https://www.g2.com/sellers/godesk) [ 0 ratings ](https://www.g2.com/products/godesk-godesk/reviews#reviews "Read GoDesk Reviews") Product Description Give your customers the answers they want; quicker than ever before with GoDesk. GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rule and canned HQ Location N/A Company Website https://getgodesk.com/ LinkedIn® Page https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Grux](https://www.g2.com/products/grux/reviews) [By Grux](https://www.g2.com/sellers/grux) [ 0 ratings ](https://www.g2.com/products/grux/reviews#reviews "Read Grux Reviews") Product Description Grux is a Google Workspace task management, shared inbox, and workflow platform that turns Gmail and Google Chat conversations into structured, trackable work. Teams running on Google Workspace oft HQ Location N/A Company Website https://www.grux.io LinkedIn® Page https://www.linkedin.com/company/elate/ ### [HelpDeskStar](https://www.g2.com/products/helpdeskstar/reviews) [By HelpDeskStar](https://www.g2.com/sellers/helpdeskstar) [ 0 ratings ](https://www.g2.com/products/helpdeskstar/reviews#reviews "Read HelpDeskStar Reviews") Product Description HelpDeskStar is a comprehensive tool for efficient management of customer inquiries and internal tasks within a company. With its high functionality and user-friendly interface, the ticketing system HQ Location Вінниця, UA Company Website https://helpdeskstar.org LinkedIn® Page https://www.linkedin.com/company/helpdeskstar/ ### [Inserve PSA](https://www.g2.com/products/inserve-psa/reviews) [By Inserve](https://www.g2.com/sellers/inserve-227b0373-08a3-4bc9-8658-833a2934329c) [ 0 ratings ](https://www.g2.com/products/inserve-psa/reviews#reviews "Read Inserve PSA Reviews") Product Description Inserve is user-friendly PSA software designed for Dutch Managed Service Providers (MSPs). Built specifically for small to midsized MSPs, Inserve helps to give owners and managers a real-time grip on Year Founded 2019 HQ Location Boxmeer, North Brabant Company Website https://inserve.nl/ LinkedIn® Page https://www.linkedin.com/company/inserve-it/ ### [Jelly](https://www.g2.com/products/good-enough-jelly/reviews) [By Good Enough](https://www.g2.com/sellers/good-enough) [ (1)5.0 out of 5 ](https://www.g2.com/products/good-enough-jelly/reviews#reviews "Read Jelly Reviews") Product Description Jelly is a shared inbox that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether you’re doing customer support, dealing with clients, managing **Market Segment:** 100% Small-Business MS Jelly makes it easy to share responsibility for all the conversations our group has. It's easy to see which conversations need attention, and...[Read review](https://www.g2.com/products/good-enough-jelly/reviews/jelly-review-10486080) Year Founded 2022 HQ Location N/A Company Website https://goodenough.us/ Twitter @goodenoughllc LinkedIn® Page https://www.linkedin.com/company/good-enough-llc ### [KaseSync](https://www.g2.com/products/kasesync/reviews) [By Grazitti Interactive](https://www.g2.com/sellers/grazitti-interactive) [ 0 ratings ](https://www.g2.com/products/kasesync/reviews#reviews "Read KaseSync Reviews") Product Description KaseSync is an innovative integration that connects online community platforms such as Khoros, Higher Logic Vanilla, and Gainsight with support systems like Salesforce, Microsoft Dynamics, NetSuite, a Year Founded 2008 HQ Location Panchkula, IN Company Website https://www.grazitti.com/ Twitter @Grazitti LinkedIn® Page https://www.linkedin.com/company/282834/ ### [KDesk](https://www.g2.com/products/kdesk/reviews) [By Seraphex](https://www.g2.com/sellers/seraphex) [ 0 ratings ](https://www.g2.com/products/kdesk/reviews#reviews "Read KDesk Reviews") Product Description KDesk is a modern ticketing platform with built in contact management, designed for teams that need structured workflows, clear ownership, and consistent communication without the complexity of tradit Year Founded 2023 HQ Location Macomb, US Company Website https://seraphex.net LinkedIn® Page https://www.linkedin.com/company/seraphex/ Ownership Incorporated ### [NITRO Help Desk](https://www.g2.com/products/nitro-help-desk/reviews) [By Crow Canyon Software](https://www.g2.com/sellers/crow-canyon-software) [ 0 ratings ](https://www.g2.com/products/nitro-help-desk/reviews#reviews "Read NITRO Help Desk Reviews") Product Description NITRO Help Desk by Crow Canyon Software is a unified IT and HR ticketing platform built natively for Microsoft 365, Teams, and SharePoint, featuring flat-rate pricing and native Teams integration. Co Year Founded 1999 HQ Location 1410 Neotomas Ave., Ste. 200 PMB # 17280577 Santa Rosa, CA 95405 Company Website https://www.crowcanyon.com Twitter @CrowCanyonSW LinkedIn® Page https://www.linkedin.com/company/crow-canyon-software/ ### [Omnicus](https://www.g2.com/products/omnicus/reviews) [By Omnicus](https://www.g2.com/sellers/omnicus) [ 0 ratings ](https://www.g2.com/products/omnicus/reviews#reviews "Read Omnicus Reviews") Product Description Make the Contact Center Your Competitive Advantage. We provide you with everything you need to manage your omnichannel contact center more efficiently. Because life is too short for bad customer serv Year Founded 2016 HQ Location Oslo, NO Company Website https://omnicus.com/ Twitter @omnicus\_com LinkedIn® Page https://www.linkedin.com/company/10700422 ### [Orin](https://www.g2.com/products/orin/reviews) [By Orin](https://www.g2.com/sellers/orin) [ 0 ratings ](https://www.g2.com/products/orin/reviews#reviews "Read Orin Reviews") Product Description Orin is the first customer support platform coming with pre-trained AI Agents, for Fintech companies. It gives a single stack of Ticketing, modern Chat widget, Feedback surveys, and Knowledge base alo Year Founded 2025 HQ Location Palo Alto, US Company Website https://www.useorin.com LinkedIn® Page https://www.linkedin.com/company/useorin ### [Pulsedesk](https://www.g2.com/products/pulsedesk/reviews) [By Pulsedesk](https://www.g2.com/sellers/pulsedesk) [ 0 ratings ](https://www.g2.com/products/pulsedesk/reviews#reviews "Read Pulsedesk Reviews") Product Description A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of cu HQ Location West Kensington, GB Company Website https://pulsedesk.com/ LinkedIn® Page https://linkedin.com/company/85924438/ ### [Shared Inbox by Canary](https://www.g2.com/products/shared-inbox-by-canary/reviews) [By Canary Mail](https://www.g2.com/sellers/canary-mail) [ (4)4.8 out of 5 ](https://www.g2.com/products/shared-inbox-by-canary/reviews#reviews "Read Shared Inbox by Canary Reviews") Product Description Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations tea **Industries:** Information Technology and Services · **Market Segment:** 250% Mid-Market, 150% Small-Business User SentimentHow are these determined? Reviewers appreciate the seamless Gmail integration, the ability to assign and share emails with a click, and the excellent customer support provided by the Canary team. Users mentioned some issues such as occasional bugs or login/sync issues, a slightly slow response time in assigning emails, and a lack of alert system for unassigned emails. Year Founded 2017 HQ Location San Francisco, US Company Website https://canarymail.io Twitter @CanaryMailApp LinkedIn® Page https://www.linkedin.com/company/canary-mail/ ### [Sqanit](https://www.g2.com/products/sqanit/reviews) [By Sqanit](https://www.g2.com/sellers/sqanit) [ 0 ratings ](https://www.g2.com/products/sqanit/reviews#reviews "Read Sqanit Reviews") Product Description Sqanit is a Munich-based software company founded in 2014 with the mission to increase customer satisfaction while reducing service costs. Through its platform, sqanit empowers end-users to solve mi Year Founded 2014 HQ Location Munich, DE Company Website https://www.sqanit.com/ LinkedIn® Page https://www.linkedin.com/company/sqanit/ ### [SupportLayer](https://www.g2.com/products/supportlayer/reviews) [By Xegen](https://www.g2.com/sellers/xegen) [ 0 ratings ](https://www.g2.com/products/supportlayer/reviews#reviews "Read SupportLayer Reviews") Product Description SupportLayer is a cloud-based help desk software solution that helps customer support teams and IT helpdesks manage ticket queues, track service level agreements (SLAs), and control user access throug HQ Location N/A Company Website https://www.supportlayer.app LinkedIn® Page https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/help-desk-software/free?page=13#product-list) - [1](/categories/help-desk-software/free#product-list) - [2](/categories/help-desk-software/free?page=2#product-list) - … - [10](/categories/help-desk-software/free?page=10#product-list) - [11](/categories/help-desk-software/free?page=11#product-list) - [12](/categories/help-desk-software/free?page=12#product-list) - [13](/categories/help-desk-software/free?page=13#product-list) - 14 - [15](/categories/help-desk-software/free?page=15#product-list) - [Next ›Next ›](/categories/help-desk-software/free?page=15#product-list)