# Best Heavy-Duty Repair Software

*By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*


Heavy-duty repair software is a total management solution for repair shops that specialize in heavy-duty vehicles and machinery, such as diesel trucks, trailers, RVs, and construction and farming equipment. These products combine aspects of [auto repair software](https://www.g2.com/categories/auto-repair) and [fleet maintenance software](https://www.g2.com/categories/fleet-maintenance), enabling commercial repair shops to track service requests, handle invoicing and billing, manage inventory, and comply with regulatory inspection and preventative maintenance schedules. This software also reduces back office workload and empowers technicians to work more efficiently.

Commercial repair shops benefit from improved workflow and automation of numerous tasks that were traditionally done on pen and paper. Heavy-duty repair software also integrates with industry-specific tools to support parts purchasing, receive emergency maintenance requests, and access labor times and wiring diagrams. Some products may offer integrated accounting and payroll features, however, the core feature set tends to support repair workflow and customer-facing activities.

To qualify for inclusion in the Heavy-Duty Repair category, a product must:

- Support service order workflow from initial request to completed repairs, and track all ongoing repairs
- Monitor shop inventory and assist with parts purchasing
- Provide tools to handle preventative maintenance and inspections mandated by law
- Generate estimates and invoices
- Integrate with industry-specific solutions to support technicians in completing heavy-duty repairs






## G2 Grid® for Heavy-Duty Repair Software
![G2 Grid® for Heavy-Duty Repair Software plotting products by satisfaction and market presence](https://www.g2.com/categories/heavy-duty-repair/grids.png?focus%5B%5D=64620&focus%5B%5D=1388432&focus%5B%5D=90440&focus%5B%5D=124091&focus%5B%5D=64600)
Highlighted products: Fullbay, ShopView- Heavy Duty Repair Shop Management, MIR-RT, ARI (Auto Repair Software), and Shopmonkey.
Underlying data: [Grid® JSON](https://www.g2.com/categories/heavy-duty-repair/grids.json?focus%5B%5D=fullbay&amp;focus%5B%5D=shopview-heavy-duty-repair-shop-management&amp;focus%5B%5D=mir-rt&amp;focus%5B%5D=ari-auto-repair-software&amp;focus%5B%5D=shopmonkey)


## How Many Heavy-Duty Repair Software Products Does G2 Track?
**Total Products under this Category:** 24

### Category Stats (Jul 2026)
- **Average Rating**: 4.53/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: MIR-RT (+0.27%) - Among all products in this category, MIR-RT recorded the largest rating increase compared to last month
*Last updated: July 13, 2026*


## How Does G2 Rank Heavy-Duty Repair Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 24+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Heavy-Duty Repair Software Is Best for Your Use Case?

- **Highest Performer:** [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)
- **Easiest to Use:** [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)
- **Top Trending:** [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)
- **Best Free Software:** [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)


---

**Sponsored**

### MIR-RT

MIR-RT is a fleet maintenance software solution specifically designed for managing heavy-duty vehicle and equipment fleets. This software aims to assist fleet managers and technicians in optimizing their operations by minimizing manual data entry and enhancing process efficiency. By focusing on automation, MIR-RT helps organizations improve compliance, reduce downtime, and maintain comprehensive control over their maintenance activities. The target audience for MIR-RT includes fleet managers, maintenance supervisors, and technicians who are responsible for the upkeep of heavy-duty vehicles and equipment. This software is particularly beneficial for organizations of all sizes, whether managing a fleet of 30 units or 10,000. The ability to integrate seamlessly with existing systems, such as Telematics (ELD), TMS/Dispatch, accounting, and fuel management, ensures that all maintenance data is consolidated into a single, user-friendly platform. Those integrations allow for a more cohesive workflow, enabling users to access critical information without the need to switch between multiple applications. MIR-RT offers a variety of key features that enhance its functionality and usability. Automated work order creation simplifies the process of assigning tasks to technicians, while parts inventory management helps ensure that necessary components are readily available when needed. Warranty tracking is another valuable feature, allowing users to keep tabs on warranty claims and avoid unnecessary expenses. Additionally, real-time scheduling capabilities enable fleet managers to allocate resources more effectively, ensuring that maintenance tasks are completed promptly and efficiently. The benefits of using MIR-RT extend beyond mere convenience; the software is designed to empower users by providing them with the tools necessary to enhance productivity and operational efficiency. By reducing the time spent on administrative tasks, fleet managers and technicians can focus on more strategic initiatives that contribute to the overall success of the fleet. Furthermore, the centralized nature of the software allows for better data analysis and reporting, leading to informed decision-making and improved maintenance strategies. Overall, MIR-RT stands out in the fleet maintenance software category by offering a comprehensive solution tailored to the unique needs of heavy-duty vehicle and equipment fleets. Its emphasis on automation, integration, and user-friendly design makes it a valuable asset for organizations looking to enhance their maintenance operations and achieve greater efficiency



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1003836&amp;secure%5Bchosen_at%5D=2026-07-14T01%3A54%3A10Z&amp;secure%5Bdisplayable_resource_id%5D=1003836&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1003836&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=90440&amp;secure%5Bresource_id%5D=1003836&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fheavy-duty-repair&amp;secure%5Btoken%5D=1887e6127a967d95c93af220bbc0de9373f38a7ab5a1870d25ad4d8f5ff6b09f&amp;secure%5Burl%5D=https%3A%2F%2Fdatadis.com%2Fsolutions%2Fmir-rt%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3DMIR-RT%26utm_term%3Dheavy-duty-repair&amp;secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated Heavy-Duty Repair Software Products in 2026?
### 1. [Fullbay](https://www.g2.com/products/fullbay/reviews)
Never get behind on invoicing, scheduling or miss adding a parts charge to a customers bill again! Fullbay streamlines your shop’s processes, leading to more efficient techs and happier customers. Track preventive maintenance, submit DVIR reports, and give your clients access to authorize work and check on the status of their repair through our customer portal. Fullbay lives in the cloud, meaning you can access it from anywhere -- even while you’re on vacation. Don’t shackle yourself to the shop any longer; get Fullbay and get back to your life. Some Frequent Q/A&#39;s: In what ways can Fullbay help me increase technician efficiency? Fullbay has the capability to track tech efficiency and utilization in real time. By knowing tech efficiency, you can increase revenue per labor hour and manage your shop better. How can Fullbay help my mobile techs? Fullbay works on any device that connects to the internet. So, your mobile techs can create an estimate, create invoices, and collect payments- all from the side of the road. How can Fullbay help me manage my inventory? With Fullbay, a shop can track parts to service orders, manage returns, mark up parts, and use a vendor portal to order parts quickly. These features help shops drastically reduce inventory losses, increase revenue on parts, and minimize the time it takes to get the parts needed to complete repairs. How can Fullbay help my shop increase our level of customer service? Fullbay provides a customer portal for all of your customers. The portal allows your customers to see the progress of their repairs, their repair history, invoices and payments. This feature reduces calls to your office and offers transparency between the shop and the customers. Don&#39;t forget to check out our free tools you can use today for your shop: -VIN Decoder (fullbay.com/tools/vin/) -Shop Profit Calculator (fullbay.com/tools/roi/) -Parts Markup (fullbay.com/tools/markup/)


**Average Rating:** 4.8/5.0
**Total Reviews:** 72

**Who Is the Company Behind Fullbay?**

- **Seller:** [Fullbay](https://www.g2.com/sellers/fullbay)
- **Company Website:** https://www.fullbay.com/
- **Year Founded:** 2015
- **HQ Location:** Phoenix, AZ
- **Twitter:** @fullbay (236 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10262352/ (191 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Transportation/Trucking/Railroad, Automotive
- **Company Size:** 85% Small-Business, 15% Mid-Market


#### What Are Fullbay's Pros and Cons?

**Pros:**

- Features (2 reviews)
- Invoicing (2 reviews)
- Affordability (1 reviews)
- Customer Management (1 reviews)
- Customer Satisfaction (1 reviews)

**Cons:**

- Limited Functionality (2 reviews)
- Missing Features (2 reviews)
- Difficult Setup (1 reviews)
- Insufficient Information (1 reviews)
- Integration Issues (1 reviews)


### What Do G2 Reviewers Say About Fullbay?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Fullbay to be the **best affordable option** for efficiently logging all customer requirements.
- Users value the **invoicing capability** of Fullbay, finding it essential for managing their repair shop efficiently.
- Users highlight the **affordability** of Fullbay, praising it as the best budget-friendly choice for comprehensive logging.
- Users value the **effective customer management** features of Fullbay, enhancing invoicing and QuickBooks integration for diesel shops.
- Users commend the **exceptional customer satisfaction** provided by Fullbay, highlighting its affordability and comprehensive logging capabilities.

**Cons:**

- Users note the **limited functionality** of Fullbay, particularly its basic accounting features and slow updates.
- Users wish for improved **customization options** for invoices and reports to better meet their specific needs.
- Users find the **difficult setup** of Fullbay hinders effective integration and proper software functionality from the start.
- Users find the **insufficient information** on advanced accounting features and training to be overwhelming and lacking.
- Users often face **integration issues** , as improper setup can lead to unusable software components.

#### What Are Recent G2 Reviews of Fullbay?

**"[Fullbay Keeps Shop Operations Organized and Streamlines Data Entry](https://www.g2.com/survey_responses/fullbay-review-12554650)"**

**Rating:** 5.0/5.0 stars
*— Mariah P.*

[Read full review](https://www.g2.com/survey_responses/fullbay-review-12554650)

---

**"[Easy to Navigate with Quick, Helpful Support and Thorough Tutorials](https://www.g2.com/survey_responses/fullbay-review-13059447)"**

**Rating:** 5.0/5.0 stars
*— Office .*

[Read full review](https://www.g2.com/survey_responses/fullbay-review-13059447)

---


#### What Are G2 Users Discussing About Fullbay?

- [What does Fullbay do?](https://www.g2.com/discussions/what-does-fullbay-do)
- [What is the use of Fullbay?](https://www.g2.com/discussions/what-is-the-use-of-fullbay) - 1 comment
- [What is a digital wrench?](https://www.g2.com/discussions/what-is-a-digital-wrench)
- [How much does Fullbay software cost?](https://www.g2.com/discussions/how-much-does-fullbay-software-cost)

### 2. [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)
ShopView is purpose-built software for heavy-duty truck and fleet repair shops that streamlines job tracking, invoicing, inventory, and reporting to boost technician efficiency and increase billable hours.


**Average Rating:** 4.9/5.0
**Total Reviews:** 39

**Who Is the Company Behind ShopView- Heavy Duty Repair Shop Management?**

- **Seller:** [ShopView](https://www.g2.com/sellers/shopview)
- **Company Website:** https://www.shopview.com
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/shopviewapp/ (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive, Transportation/Trucking/Railroad
- **Company Size:** 54% Mid-Market, 46% Small-Business



#### What Are Recent G2 Reviews of ShopView- Heavy Duty Repair Shop Management?

**"[Superb Features and Unmatched Ease in Auto Repair Management](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-12881166)"**

**Rating:** 5.0/5.0 stars
*— Mike R.*

[Read full review](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-12881166)

---

**"[Fully Paperless and Efficient — Prevents Non-Billable Tech Clock-Ins](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-13053104)"**

**Rating:** 5.0/5.0 stars
*— Bryan G.*

[Read full review](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-13053104)

---



### 3. [MIR-RT](https://www.g2.com/products/mir-rt/reviews)
MIR-RT is a fleet maintenance software solution specifically designed for managing heavy-duty vehicle and equipment fleets. This software aims to assist fleet managers and technicians in optimizing their operations by minimizing manual data entry and enhancing process efficiency. By focusing on automation, MIR-RT helps organizations improve compliance, reduce downtime, and maintain comprehensive control over their maintenance activities. The target audience for MIR-RT includes fleet managers, maintenance supervisors, and technicians who are responsible for the upkeep of heavy-duty vehicles and equipment. This software is particularly beneficial for organizations of all sizes, whether managing a fleet of 30 units or 10,000. The ability to integrate seamlessly with existing systems, such as Telematics (ELD), TMS/Dispatch, accounting, and fuel management, ensures that all maintenance data is consolidated into a single, user-friendly platform. Those integrations allow for a more cohesive workflow, enabling users to access critical information without the need to switch between multiple applications. MIR-RT offers a variety of key features that enhance its functionality and usability. Automated work order creation simplifies the process of assigning tasks to technicians, while parts inventory management helps ensure that necessary components are readily available when needed. Warranty tracking is another valuable feature, allowing users to keep tabs on warranty claims and avoid unnecessary expenses. Additionally, real-time scheduling capabilities enable fleet managers to allocate resources more effectively, ensuring that maintenance tasks are completed promptly and efficiently. The benefits of using MIR-RT extend beyond mere convenience; the software is designed to empower users by providing them with the tools necessary to enhance productivity and operational efficiency. By reducing the time spent on administrative tasks, fleet managers and technicians can focus on more strategic initiatives that contribute to the overall success of the fleet. Furthermore, the centralized nature of the software allows for better data analysis and reporting, leading to informed decision-making and improved maintenance strategies. Overall, MIR-RT stands out in the fleet maintenance software category by offering a comprehensive solution tailored to the unique needs of heavy-duty vehicle and equipment fleets. Its emphasis on automation, integration, and user-friendly design makes it a valuable asset for organizations looking to enhance their maintenance operations and achieve greater efficiency


**Average Rating:** 4.9/5.0
**Total Reviews:** 19

**Who Is the Company Behind MIR-RT?**

- **Seller:** [DataDis](https://www.g2.com/sellers/datadis)
- **Company Website:** https://www.datadis.com/
- **Year Founded:** 1990
- **HQ Location:** Quebec City, CA
- **LinkedIn® Page:** https://fr.linkedin.com/company/data-dis (64 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Transportation/Trucking/Railroad
- **Company Size:** 50% Small-Business, 45% Mid-Market


#### What Are MIR-RT's Pros and Cons?

**Pros:**

- Efficiency (2 reviews)
- Customer Support (1 reviews)
- Customizability (1 reviews)
- Ease of Use (1 reviews)
- Efficiency Improvement (1 reviews)

**Cons:**

- Learning Curve (1 reviews)
- Overwhelming Management (1 reviews)
- User Confusion (1 reviews)


### What Do G2 Reviewers Say About MIR-RT?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **efficiency** of MIR-RT, as it significantly streamlines fleet maintenance and decision-making processes.
- Users commend the **excellent customer support** of MIR-RT, aiding in software modifications and enhancing their experience.
- Users value the **customizability** of MIR-RT, enabling tailored reports and modifications for unique needs.
- Users appreciate the **ease of use** of MIR-RT, benefiting from a user-friendly interface and excellent support.
- Users value the **efficiency improvement** of MIR-RT, significantly enhancing fleet maintenance monitoring and saving valuable time.

**Cons:**

- Users mention a **steep learning curve** with MIR-RT, needing training and time to adapt effectively.
- Users find the **overwhelming management** of MIR-RT can complicate the learning process and hinder usability.
- Users find the **variety of options overwhelming** , leading to confusion and difficulty in navigating the learning experience.

#### What Are Recent G2 Reviews of MIR-RT?

**"[Mobile Work Orders That Helped Us Capture $180K in Warranty Recovery](https://www.g2.com/survey_responses/mir-rt-review-13089947)"**

**Rating:** 5.0/5.0 stars
*— Carle F.*

[Read full review](https://www.g2.com/survey_responses/mir-rt-review-13089947)

---

**"[MIR-RT: an intuitive platform that streamlines and standardizes daily work](https://www.g2.com/survey_responses/mir-rt-review-13035885)"**

**Rating:** 5.0/5.0 stars
*— Martin T.*

[Read full review](https://www.g2.com/survey_responses/mir-rt-review-13035885)

---



### 4. [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews)
ARI (Auto Repair Software) is a comprehensive shop management solution designed to assist auto repair shops and mobile mechanics in streamlining their operations. This software caters to both start-up and established auto care businesses, providing a centralized platform that encompasses all essential features necessary for effective shop management. The target audience for ARI includes independent mechanics, small auto repair shops, and larger automotive service centers. By offering a suite of tools tailored to the unique needs of these users, ARI enables mechanics to manage their daily tasks more efficiently. The software&#39;s capabilities extend to invoicing, quote generation, vehicle inspections, and VIN lookup, making it a versatile choice for various auto repair scenarios. Additionally, it supports mobile mechanics who require on-the-go access to essential features, enhancing their ability to serve customers effectively. Key features of ARI include AI data extraction, work order management, a client portal, and license plate recognition. These functionalities not only simplify mechanics&#39; workflows but also improve customer interaction. For instance, the client portal allows customers to view their service history and upcoming maintenance needs, fostering transparency and trust. The software also includes robust accounting and reporting tools, enabling shop owners to track their financial performance and make informed business decisions. ARI stands out in the auto repair software category by continuously evolving based on user feedback. This commitment to improvement ensures that the platform remains relevant and effective in addressing the challenges faced by auto repair professionals. By integrating features that save time and enhance profitability, ARI empowers users to focus on what they do best—providing high-quality automotive services while keeping their customers satisfied.


**Average Rating:** 4.6/5.0
**Total Reviews:** 120

**Who Is the Company Behind ARI (Auto Repair Software)?**

- **Seller:** [ARI](https://www.g2.com/sellers/ari-11eaa4df-ad26-4d56-83c8-c93ba314c0e5)
- **Company Website:** https://ari.app/
- **Year Founded:** 2020
- **HQ Location:** Block Island, US
- **Twitter:** @uMob5 (815 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ari-auto-repair-software/ (4 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner
- **Top Industries:** Automotive
- **Company Size:** 88% Small-Business, 3% Mid-Market


#### What Are ARI (Auto Repair Software)'s Pros and Cons?

**Pros:**

- Ease of Use (52 reviews)
- Invoicing (32 reviews)
- Features (25 reviews)
- Setup Ease (18 reviews)
- Communication (17 reviews)

**Cons:**

- Missing Features (10 reviews)
- Poor Navigation (9 reviews)
- Slow Performance (9 reviews)
- Navigation Issues (7 reviews)
- Invoicing Issues (6 reviews)


### What Do G2 Reviewers Say About ARI (Auto Repair Software)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of ARI, simplifying management tasks with a clean and intuitive interface.
- Users appreciate the **easy invoicing process** in ARI, enhancing shop efficiency and customer satisfaction.
- Users appreciate the **extensive features** of ARI, including invoicing, inventory management, and seamless integration for efficient service.
- Users find the **initial setup very smooth** , making the transition to ARI easy and hassle-free.
- Users value ARI for its **efficient communication features** , enhancing scheduling, invoicing, and customer engagement effortlessly.

**Cons:**

- Users find the **missing features** frustrating, especially the lack of a database and direct payment options.
- Users struggle with **poor navigation** in ARI, citing difficulties with functions and lacking keyboard shortcut support.
- Users find the **slow performance** of ARI frustrating, as it disrupts workflow and can lead to software crashes.
- Users face **navigation issues** with ARI, especially due to the lack of keyboard shortcuts and a frustrating layout.
- Users criticize the **invoicing issues** with ARI, finding it difficult to integrate and track expenses accurately.

#### What Are Recent G2 Reviews of ARI (Auto Repair Software)?

**"[Comprehensive Auto Repair Software with Great Features](https://www.g2.com/survey_responses/ari-auto-repair-software-review-11913932)"**

**Rating:** 5.0/5.0 stars
*— Omar  E.*

[Read full review](https://www.g2.com/survey_responses/ari-auto-repair-software-review-11913932)

---

**"[Streamlines Auto Repair Work Efficiently](https://www.g2.com/survey_responses/ari-auto-repair-software-review-12532562)"**

**Rating:** 5.0/5.0 stars
*— Jonathon H.*

[Read full review](https://www.g2.com/survey_responses/ari-auto-repair-software-review-12532562)

---


#### What Are G2 Users Discussing About ARI (Auto Repair Software)?

- [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) - 1 comment, 1 upvote

### 5. [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews)
Smart, simple. Built for shop life. Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo. Shopmonkey streamlines operations, enhances customer interactions, and ultimately drives business growth. By integrating various functionalities into a single platform, Shopmonkey provides shop owners with the tools they need to manage their businesses more efficiently and effectively. With its user-friendly interface, Shopmonkey allows users to adapt and utilize the system quickly, minimizing the learning curve often associated with new software. Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. We&#39;re with you every step of the way. What you get: Estimates: Build accurate estimates fast with built-in parts and labor data. Send them digitally for customer approval, then convert to an invoice in one click. No re-entry. No back-and-forth. Appointments and scheduling: Manage your calendar, reduce no-shows with automated reminders, and keep your bays full without the chaos. Digital Vehicle Inspections: Build trust and increase approvals with photo and video inspections sent directly to your customer&#39;s phone. Reporting: See exactly how your shop is performing. Sales, technician productivity, and business trends — all in one dashboard, without digging through spreadsheets. Customer communication: Two-way texting and email keep customers informed on their vehicle&#39;s status without you picking up the phone. Automated updates handle the routine stuff so your team can focus on the work. Accounting Solutions: Financial clarity, built directly into Shopmonkey. Hand off to a dedicated bookkeeper or manage it yourself. Marketing: Run automated SMS and email campaigns to bring customers back and fill your schedule during slow stretches. Support and Onboarding: Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Technician tools — Assign jobs, track time, and keep your techs moving with tools built for the shop floor, not the front office. Inventory management — Track parts and supplies in real time so you&#39;re never caught short or over-ordering. Integrations — Shopmonkey connects with the tools you already rely on, including QuickBooks, PartsTech, Nextpart, RepairLink, and CARFAX. Find the pricing that&#39;s the right fit for your auto shop: https://www.shopmonkey.io/pricing Check out our social channels: Facebook | LinkedIn | Instagram | YouTube


**Average Rating:** 4.6/5.0
**Total Reviews:** 410

**Who Is the Company Behind Shopmonkey?**

- **Seller:** [Shopmonkey](https://www.g2.com/sellers/shopmonkey)
- **Company Website:** https://www.shopmonkey.io
- **Year Founded:** 2016
- **HQ Location:** Morgan Hill, California
- **Twitter:** @Shopmonkeyio (137 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shopmonkey/ (222 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Manager
- **Top Industries:** Automotive, Transportation/Trucking/Railroad
- **Company Size:** 97% Small-Business, 2% Mid-Market


#### What Are Shopmonkey's Pros and Cons?

**Pros:**

- Efficiency Improvement (6 reviews)
- Setup Ease (6 reviews)
- Organization System (5 reviews)
- Time Tracking (4 reviews)
- Efficiency (3 reviews)

**Cons:**

- Limited Functionality (8 reviews)
- Missing Features (8 reviews)
- Parts Management (7 reviews)
- Inaccurate Information (5 reviews)
- Inventory Management (5 reviews)


### What Do G2 Reviewers Say About Shopmonkey?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise Shopmonkey for its **efficiency improvement** , streamlining operations and enhancing customer communication seamlessly.
- Users find the **setup ease** of Shopmonkey invaluable, streamlining operations and enhancing customer communication effortlessly.
- Users value the **organization system** of Shopmonkey, appreciating its ability to keep work orders neatly categorized and accessible.
- Users value the **efficient time tracking** capabilities of Shopmonkey, enhancing productivity and streamlining workflow management.
- Users find Shopmonkey to significantly enhance **efficiency** , streamlining workflows and communication for better management.

**Cons:**

- Users note the **limited functionality** of Shopmonkey, often wishing for essential features missing from current versions.
- Users face **missing features** in Shopmonkey, including inaccuracies in estimations and limitations in tax handling.
- Users find the **parts management** features glitchy, complicating invoicing and technician payment processes.
- Users report **inaccurate information** in estimations and pricing, leading to additional corrections and frustrations during use.
- Users experience **glitches in inventory management** with Shopmonkey, leading to inefficiencies and frustration with essential tasks.

#### What Are Recent G2 Reviews of Shopmonkey?

**"[Streamlined Management with Room for Payroll Improvement](https://www.g2.com/survey_responses/shopmonkey-review-12507886)"**

**Rating:** 4.5/5.0 stars
*— Daniel p.*

[Read full review](https://www.g2.com/survey_responses/shopmonkey-review-12507886)

---

**"[Streamlined Shop Management with Excellent Support](https://www.g2.com/survey_responses/shopmonkey-review-12544709)"**

**Rating:** 5.0/5.0 stars
*— Jamal H.*

[Read full review](https://www.g2.com/survey_responses/shopmonkey-review-12544709)

---


#### What Are G2 Users Discussing About Shopmonkey?

- [What is Shopmonkey used for?](https://www.g2.com/discussions/what-is-shopmonkey-used-for)

### 6. [Workshop Software](https://www.g2.com/products/workshop-software-workshop-software/reviews)
Super simple to use and fully featured Auto Shop Management Software. Turn your workshop into a streamlined profit machine. Free trial. No commitment. No lock-in contracts, ever. From the simplest shop to multi-branch operations, there is a solution for every auto shop. Direct integration with major accounting packages such as QuickBooks and Xero plus Automotive integrations with CarFax, PartsTech, TireMetrix, TireConnect VV Garage, MOTOR labor times and more. Save time and money with Workshop Software. Take out a free trial and see how it compares with your current shop management system. Sales &amp; support locations in North America &amp; Australia.


**Average Rating:** 4.1/5.0
**Total Reviews:** 7

**Who Is the Company Behind Workshop Software?**

- **Seller:** [Workshop Software](https://www.g2.com/sellers/workshop-software)
- **Year Founded:** 2013
- **HQ Location:** Warriewood, AU
- **Twitter:** @workshoponline (264 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/workshop-software-pty-ltd (22 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 43% Small-Business, 29% Enterprise


#### What Are Workshop Software's Pros and Cons?

**Pros:**

- Customer Communication (1 reviews)
- Customer Support (1 reviews)
- Invoicing (1 reviews)
- Organization System (1 reviews)

**Cons:**

- Invoicing Issues (1 reviews)
- Poor Interface Design (1 reviews)


### What Do G2 Reviewers Say About Workshop Software?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **dedicated comment sections** for both customer and internal views, enhancing communication and record-keeping.
- Users appreciate the **customer view comment section** , allowing detailed documentation and notes for each visit.
- Users appreciate the **customer view section** on invoices, allowing detailed notes and enhanced tracking of customer interactions.
- Users value the **organized comment section** that enhances communication and record-keeping for each visit.

**Cons:**

- Users find the **invoicing issues** with Workshop Software limiting, especially regarding editing and service organization.
- Users find the **poor interface design** limits invoice note additions and service separation, complicating usability.

#### What Are Recent G2 Reviews of Workshop Software?

**"[Complete Workshop Package](https://www.g2.com/survey_responses/workshop-software-review-7612085)"**

**Rating:** 4.5/5.0 stars
*— Kapil J.*

[Read full review](https://www.g2.com/survey_responses/workshop-software-review-7612085)

---

**"[Helps to Automate The Workshop](https://www.g2.com/survey_responses/workshop-software-review-8044195)"**

**Rating:** 4.5/5.0 stars
*— Farheen A.*

[Read full review](https://www.g2.com/survey_responses/workshop-software-review-8044195)

---



### 7. [Alldata](https://www.g2.com/products/alldata/reviews)
ALLDATA is a provider of unedited OEM automotive repair and diagnostic information, trusted by over 400,000 technicians in more than 115,000 shops worldwide. Their comprehensive suite of products includes ALLDATA Repair®, ALLDATA Collision®, ALLDATA Diagnostics®, and ALLDATA Shop Manager Pro, designed to streamline repair processes and enhance shop efficiency. Key Features and Functionality: - ALLDATA Repair®: Offers up-to-date OEM mechanical repair information and procedures for over 44,000 engine-specific vehicles, covering 95% of vehicles on the road today. It includes repair and maintenance procedures, diagnostic information, technical service bulletins (TSBs), diagnostic trouble codes (DTCs), and more than 300,000 interactive wiring diagrams. - ALLDATA Collision®: Provides unedited OEM collision repair information, delivering regularly updated data for structural repairs, mechanical, and diagnostic information. - ALLDATA Diagnostics®: Transforms a tablet into a professional-level scan tool, integrating seamlessly with ALLDATA Repair® or ALLDATA Collision®. It offers unlimited pre- and post-scans, retrieves and clears manufacturer codes, reads live sensor data, and provides bi-directional component control. - ALLDATA Shop Manager Pro: A comprehensive shop management platform that integrates with ALLDATA Repair®, allowing management of jobs, parts, technicians, and customers. Features include attachable photos and videos, two-way texting, automated parts and labor lookups, work-in-progress tracking, time reporting, and inventory management. Primary Value and Solutions: ALLDATA&#39;s products empower automotive repair professionals by providing direct access to unedited OEM information, ensuring accurate and efficient repairs. By integrating repair information with diagnostic tools and shop management software, ALLDATA enhances workflow efficiency, reduces repair times, and improves customer satisfaction. Their solutions address the need for reliable, up-to-date repair data and efficient shop operations, ultimately contributing to the success and growth of automotive repair businesses.


**Average Rating:** 4.1/5.0
**Total Reviews:** 24

**Who Is the Company Behind Alldata?**

- **Seller:** [Alldata](https://www.g2.com/sellers/alldata)
- **Year Founded:** 1986
- **HQ Location:** Elk Grove, CA
- **Twitter:** @ALLDATA (3,458 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/393116/ (708 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive
- **Company Size:** 67% Small-Business, 29% Mid-Market


#### What Are Alldata's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Efficiency Improvement (1 reviews)
- Simple (1 reviews)
- Time-saving (1 reviews)

**Cons:**

- Access Limitations (1 reviews)
- Delayed Services (1 reviews)
- Expensive (1 reviews)
- Payment Issues (1 reviews)
- Poor Customer Support (1 reviews)


### What Do G2 Reviewers Say About Alldata?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Alldata, making their tasks simpler and more efficient.
- Users find Alldata to be **efficient and user-friendly** , simplifying their workflow and making life easier.
- Users find Alldata **easy to use** , significantly simplifying their workflow and enhancing productivity.
- Users find Alldata to be a **time-saving tool** , simplifying their tasks and making life easier.

**Cons:**

- Users report severe **access limitations** when attempting to cancel their Alldata subscription, leading to frustrating experiences.
- Users report **delayed services** and poor support, leading to frustrating experiences with account management and cancellations.
- Users find Alldata to be **expensive** and experience poor customer service when trying to cancel subscriptions.
- Users experience significant **payment issues** , facing challenges with cancellations and account management during the trial period.
- Users report experiencing **poor customer support** , facing unhelpful responses and difficulties in canceling contracts.

#### What Are Recent G2 Reviews of Alldata?

**"[great awesome useful helpful](https://www.g2.com/survey_responses/alldata-review-11494608)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Mechanical or Industrial Engineering*

[Read full review](https://www.g2.com/survey_responses/alldata-review-11494608)

---

**"[AllData Has Everything I need for my shop Especially the Color Electrical Diagrams](https://www.g2.com/survey_responses/alldata-review-12619018)"**

**Rating:** 5.0/5.0 stars
*— Luis C.*

[Read full review](https://www.g2.com/survey_responses/alldata-review-12619018)

---


#### What Are G2 Users Discussing About Alldata?

- [How do I get ALLDATA for free?](https://www.g2.com/discussions/how-do-i-get-alldata-for-free)
- [Is ALLDATA cloud based?](https://www.g2.com/discussions/is-alldata-cloud-based)
- [What is better ALLDATA or Mitchell?](https://www.g2.com/discussions/alldata-what-is-better-alldata-or-mitchell)
- [What does ALLDATA do?](https://www.g2.com/discussions/what-does-alldata-do)

### 8. [GarageBox](https://www.g2.com/products/garagebox/reviews)
GarageBox is a powerful, AI-driven all-in-one garage management software designed to transform how auto repair shops, detailing studios, and various other service centres operate. By streamlining every aspect of the business, GarageBox helps owners move from operational chaos to total clarity, boosting efficiency, customer engagement, and profitability. The software is built to be scalable, serving small workshops and large, multi-location chains with equal effectiveness. GarageBox offers a comprehensive set of features to transform how you run your shop: 1. Online Booking and Scheduling Allow customers to book appointments 24/7, with a clear, easy-to-manage digital calendar for your team. 2. Digital Job Cards Create and manage jobs from one central hub. Keep track of every repair, from start to finish. 3. Digital Authorisations Send quotes and get approval for work directly from customers via text or email, eliminating delays and paperwork. 4. Vehicle Inspection Reports Perform detailed digital inspections with photos and notes, then share them instantly with customers for full transparency. 5. Inventory Management Easily track parts, manage stock levels, and automate purchase orders to ensure you always have what you need. 6. Employee Management A built-in time clock and productivity tools help you monitor your team&#39;s performance and track labor hours accurately. 7. Customer Relationship Management Send automated service reminders and targeted marketing campaigns to keep your customers engaged. 8. GarageBox for Techs App Give your technicians a mobile app to access job details, log time, and stay connected while on the shop floor. Using a system like GarageBox delivers powerful advantages that impact every part of your business: 1. Boosted Efficiency and Time Savings Automate repetitive tasks like scheduling and invoicing, freeing up your time to focus on what matters most: serving your customers. 2. Increased Revenue and Profitability Stop losing money on lost parts or inefficient processes. By giving you clear visibility into your inventory and costs, garage management software helps you identify opportunities to increase your profits. 3. Enhanced Customer Trust and Loyalty Keep customers informed with automated updates, digital inspection reports, and service reminders. This transparency builds confidence and encourages repeat business. 4. Better Financial Control With powerful reporting and analytics, you can track revenue, monitor technician performance, and understand your business health at a glance. Make smarter, data-driven decisions that drive growth.


**Average Rating:** 4.8/5.0
**Total Reviews:** 5

**Who Is the Company Behind GarageBox?**

- **Seller:** [GarageBox](https://www.g2.com/sellers/garagebox)
- **Year Founded:** 2018
- **HQ Location:** Chhapi, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/garagebox-io (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive
- **Company Size:** 100% Small-Business


#### What Are GarageBox's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Features (2 reviews)
- Cloud Accessibility (1 reviews)
- Communication (1 reviews)
- Customer Communication (1 reviews)

**Cons:**

- Inventory Management (1 reviews)
- Labor Management (1 reviews)
- Scheduling Issues (1 reviews)


### What Do G2 Reviewers Say About GarageBox?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find GarageBox to be **extremely user-friendly** , simplifying garage management for both teams and customers.
- Users value the **user-friendly features** of GarageBox, enhancing efficiency and customer communication in garage operations.
- Users value the **cloud accessibility** of GarageBox, enhancing flexibility and efficiency in managing garage operations.
- Users value the **excellent communication** features of GarageBox, enhancing customer interactions and streamlining operations.
- Users value the **enhanced customer communication** features of GarageBox, significantly improving their operational efficiency and customer satisfaction.

**Cons:**

- Users feel that **inventory management** lacks crucial features found in other market solutions, hoping for future updates.
- Users feel the **labor management** features lack comparability to existing solutions, indicating a need for progress and updates.
- Users note **scheduling issues** with GarageBox, highlighting a lack of essential HR management features compared to competitors.

#### What Are Recent G2 Reviews of GarageBox?

**"[Easy to Use and Helpful Support](https://www.g2.com/survey_responses/garagebox-review-11573538)"**

**Rating:** 5.0/5.0 stars
*— RATAN G.*

[Read full review](https://www.g2.com/survey_responses/garagebox-review-11573538)

---

**"[The Powerhouse Behind Smarter Garage Operations](https://www.g2.com/survey_responses/garagebox-review-11744129)"**

**Rating:** 4.5/5.0 stars
*— PRADEEP B.*

[Read full review](https://www.g2.com/survey_responses/garagebox-review-11744129)

---



### 9. [NAPA TRACS](https://www.g2.com/products/napa-tracs/reviews)
NAPA TRACS provides estimating, technical information and shop management software solutions designed to help you manage and grow your business.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind NAPA TRACS?**

- **Seller:** [NAPA AUTO PARTS](https://www.g2.com/sellers/napa-auto-parts)
- **Year Founded:** 1925
- **HQ Location:** Atlanta, Georgia, United States
- **Twitter:** @NAPATRACS (18 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/napa-auto-parts (13,281 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of NAPA TRACS?

**"[Tracs Makes Invoicing Clear and Tasks Easy](https://www.g2.com/survey_responses/napa-tracs-review-12554436)"**

**Rating:** 4.5/5.0 stars
*— Taylor W.*

[Read full review](https://www.g2.com/survey_responses/napa-tracs-review-12554436)

---

**"[Tracs makes ordering from NAPA and invoicing customers easy to implement.](https://www.g2.com/survey_responses/napa-tracs-review-1457082)"**

**Rating:** 4.5/5.0 stars
*— DONNA E.*

[Read full review](https://www.g2.com/survey_responses/napa-tracs-review-1457082)

---


#### What Are G2 Users Discussing About NAPA TRACS?

- [What is NAPA TRACS used for?](https://www.g2.com/discussions/what-is-napa-tracs-used-for)

### 10. [Orderry](https://www.g2.com/products/orderry/reviews)
Orderry helps automate common operations, such as Jobs &amp; Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos &amp; comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees.


**Average Rating:** 4.4/5.0
**Total Reviews:** 15

**Who Is the Company Behind Orderry?**

- **Seller:** [Orderry](https://www.g2.com/sellers/orderry)
- **Year Founded:** 2013
- **HQ Location:** London, London
- **Twitter:** @Orderry1 (3 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/orderry (68 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Orderry?

**"[Easy and straightforward system](https://www.g2.com/survey_responses/orderry-review-7767439)"**

**Rating:** 4.0/5.0 stars
*— Natalie S.*

[Read full review](https://www.g2.com/survey_responses/orderry-review-7767439)

---

**"[The best offer for an IT repair business at low price](https://www.g2.com/survey_responses/orderry-review-7633665)"**

**Rating:** 5.0/5.0 stars
*— Chris L.*

[Read full review](https://www.g2.com/survey_responses/orderry-review-7633665)

---



### 11. [PTM-VISION](https://www.g2.com/products/ptm-vision/reviews)
PTM-VISION is a shop management software that allows you to control your business with a resource planning module that allows you to track your technicians time on every job, and helps manage performance and accountability and more.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind PTM-VISION?**

- **Seller:** [Pluss](https://www.g2.com/sellers/pluss)
- **HQ Location:** Vilvoorde, Belgium
- **Twitter:** @plussnet (19 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market



#### What Are Recent G2 Reviews of PTM-VISION?

**"[PTM-Vision](https://www.g2.com/survey_responses/ptm-vision-review-5097490)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Electrical/Electronic Manufacturing*

[Read full review](https://www.g2.com/survey_responses/ptm-vision-review-5097490)

---

**"[Best Shop Management Software](https://www.g2.com/survey_responses/ptm-vision-review-6743466)"**

**Rating:** 5.0/5.0 stars
*— Kelly D.*

[Read full review](https://www.g2.com/survey_responses/ptm-vision-review-6743466)

---


#### What Are G2 Users Discussing About PTM-VISION?

- [What is PTM-VISION used for?](https://www.g2.com/discussions/what-is-ptm-vision-used-for)

### 12. [Assetminder](https://www.g2.com/products/assetminder/reviews)
Fleetminder is a fleet maintenance and workshop management software that helps manage job cards, inspections, maintenance planning, compliance, vehicle history, business intelligence reporting and more.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind Assetminder?**

- **Seller:** [Assetminder](https://www.g2.com/sellers/assetminder)
- **Year Founded:** 2002
- **HQ Location:** N/A
- **Twitter:** @fleetminder (22 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/assetminder-ltd/ (7 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market





### 13. [Diesel Repair](https://www.g2.com/products/diesel-repair/reviews)
Your All-In-One Heavy Duty Repair Center. Diesel Repair has all the tools you need to get the job done fast. We cover it all: fault code identification and instructions, complete truck repair documentation, wiring diagrams, and a complete VIN decoder



**Who Is the Company Behind Diesel Repair?**

- **Seller:** [Diesel laptops](https://www.g2.com/sellers/diesel-laptops)
- **Year Founded:** 2010
- **HQ Location:** Irmo, US
- **Twitter:** @DieselLaptops (433 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/diesel-laptops (226 employees on LinkedIn®)






### 14. [Digital Wrench](https://www.g2.com/products/digital-wrench/reviews)
VMT Software writes Digital Wrench, a repair order software that is used for Auto Repair, Motorcycle Repair, Diesel Truck Repair (fleet maintenance), Marine Repair, OPE, and many more repair shops.


**Average Rating:** 3.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind Digital Wrench?**

- **Seller:** [VMT Software](https://www.g2.com/sellers/vmt-software)
- **Year Founded:** 1989
- **HQ Location:** United States
- **Twitter:** @vmtsoft (4 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/vmt-software (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Digital Wrench?

**"[Works Great](https://www.g2.com/survey_responses/digital-wrench-review-488405)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Transportation/Trucking/Railroad*

[Read full review](https://www.g2.com/survey_responses/digital-wrench-review-488405)

---


#### What Are G2 Users Discussing About Digital Wrench?

- [What is Digital Wrench used for?](https://www.g2.com/discussions/what-is-digital-wrench-used-for)

### 15. [EMDECS](https://www.g2.com/products/emdecs/reviews)
EMDECs by BrightOrder is a premier Fleet Maintenance Management Software, catering to repair shops, fleet owners, and heavy-duty truck operators globally. With 25+ years of industry expertise, EMDECs stands out for its cloud-based scalability, accommodating both small repair shops and large enterprises, including the largest LTL fleet in North America. Key features include centralized data management, robust financial modules, and seamless integration options backed by a world-class North America-based customer service team. Complementing EMDECs, BrightOrder offers Telematics devices, including ELDs, GPS devices, and dash cameras. Trusted by small to mid-sized repair shops and global enterprises, EMDECs is the comprehensive solution for efficient fleet maintenance management globally.



**Who Is the Company Behind EMDECS?**

- **Seller:** [BrightOrder](https://www.g2.com/sellers/brightorder)
- **Year Founded:** 1996
- **HQ Location:** Mississauga, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/brightorder (42 employees on LinkedIn®)






### 16. [Estimate Maintenance &amp; Repair (M&amp;R)](https://www.g2.com/products/estimate-maintenance-repair-m-r/reviews)
PICit creates a shared, real-time information network that seamlessly connects all transport parties, creating a collaborative community. By collecting and centralizing transport and cargo data, PICit ensures that all relevant stakeholders in the logistics chain have access to vital information. With robust management and control of information flow, PICit empowers transport parties to input and process real-time data efficiently. Our Estimate Maintenance &amp; Repair (M&amp;R) solution simplifies equipment management by providing tools for invoicing, EDI, detailed reporting, and repair estimates for owners and insurers. Fully customizable, it works as a standalone system or integrates seamlessly with our Terminal Operating System (TOS) or other TOS platforms, ensuring streamlined operations.



**Who Is the Company Behind Estimate Maintenance &amp; Repair (M&amp;R)?**

- **Seller:** [PICit A/S](https://www.g2.com/sellers/picit-a-s)
- **Year Founded:** 1990
- **HQ Location:** Aarhus C, DK
- **LinkedIn® Page:** https://www.linkedin.com/company/picit-a-s/ (35 employees on LinkedIn®)






### 17. [FleetCross by MOTOR](https://www.g2.com/products/fleetcross-by-motor/reviews)
FleetCross by MOTOR is the definitive solution for accessing medium- and heavy-duty parts, service, and repair information. Featuring over 45 million one-to-one parts cross-references with the same form, fit, and function, FleetCross delivers the precision and depth needed to streamline operations, improve accuracy, and enhance repair efficiency for businesses across the industry.



**Who Is the Company Behind FleetCross by MOTOR?**

- **Seller:** [MOTOR Information Systems](https://www.g2.com/sellers/motor-information-systems)
- **HQ Location:** Troy, US
- **LinkedIn® Page:** https://www.linkedin.com/company/motor-information-systems/ (323 employees on LinkedIn®)






### 18. [Manager SE Truck Edition](https://www.g2.com/products/manager-se-truck-edition/reviews)
Manager™ SE Truck Edition is a comprehensive shop management software tailored for repair shops servicing Class 4-8 trucks. It streamlines operations from initial diagnosis to final invoicing, enhancing efficiency and profitability. The software integrates seamlessly with Mitchell 1’s TruckSeries, providing a unified platform for repair information, diagnostics, and management tools. Key Features and Functionality: - Heavy-Duty Parts eCatalog: Access an extensive selection of OEM and aftermarket parts for commercial vehicles, simplifying parts sourcing and ordering. - Business Reporting: Utilize over 180 built-in reports to monitor sales, inventory, and employee performance, offering valuable insights into shop operations. - Advanced Scheduling: Manage appointments efficiently with an advanced scheduler and appointment editor, optimizing workflow and resource allocation. - Interactive Work-in-Progress Dashboard: Gain real-time visibility into ongoing repairs, facilitating better tracking and management of repair orders. - Plate-to-VIN Decoding: Quickly decode VINs for Class 4-8 trucks, ensuring accurate vehicle identification and service history tracking. - Job View Feature: Organize estimates and invoices by grouping related labor tasks and parts, enhancing clarity and streamlining customer approvals. - Online Reporting: Access select shop reports remotely via the cloud, allowing owners and managers to monitor shop activity and performance from any location. Primary Value and Solutions Provided: Manager SE Truck Edition addresses the unique challenges faced by medium and heavy-duty truck repair shops by offering an all-in-one solution that enhances operational efficiency, improves customer engagement, and increases revenue per repair order. By integrating repair information, diagnostics, and management tools into a single platform, it eliminates the need for multiple disparate systems, reducing complexity and potential errors. The software&#39;s comprehensive reporting and scheduling capabilities enable shop owners to make informed decisions, optimize resource allocation, and deliver exceptional service to their customers.



**Who Is the Company Behind Manager SE Truck Edition?**

- **Seller:** [Mitchell Repair Information Company](https://www.g2.com/sellers/mitchell-repair-information-company)
- **HQ Location:** Marietta, Georgia
- **Twitter:** @Mitchell1 (4,608 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4250759/ (1 employees on LinkedIn®)






### 19. [MaxxTraxx](https://www.g2.com/products/maxxtraxx/reviews)
The MaxxTraxx shop management software system is a robust and complete solution with 30 years automotive and repair industry expertise. We feel that it is the best auto repair software solution available in this segment. It is also the most feature-packed and cost-effective choice. MaxxTraxx is not just another Repair Order writing software either. Its extensive list of capabilities along with its logical workflows sets it apart from the other shop management or fleet maintenance accounting applications out there.


**Average Rating:** 4.3/5.0
**Total Reviews:** 4

**Who Is the Company Behind MaxxTraxx?**

- **Seller:** [Scott Systems](https://www.g2.com/sellers/scott-systems)
- **Year Founded:** 1987
- **HQ Location:** United States
- **Twitter:** @ScottSystems (69 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/scott-systems (23 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 75% Small-Business, 25% Mid-Market



#### What Are Recent G2 Reviews of MaxxTraxx?

**"[Many Features Yet Simple to Use](https://www.g2.com/survey_responses/maxxtraxx-review-7287861)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Automotive*

[Read full review](https://www.g2.com/survey_responses/maxxtraxx-review-7287861)

---

**"[MaxxTraxx is easy to use and has many features](https://www.g2.com/survey_responses/maxxtraxx-review-7284594)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Capital Markets*

[Read full review](https://www.g2.com/survey_responses/maxxtraxx-review-7284594)

---



### 20. [Red Repair](https://www.g2.com/products/red-repair/reviews)
Red Repair is a heavy-duty truck and trailer repair shop management software solution that helps repair shops: - organize service operations, - manage job documentation, - and coordinate work between shop staff and mechanics through a connected web and mobile system. The software is designed primarily for small to mid-sized heavy-duty repair shops that need a structured way to manage daily shop activity without relying on fragmented paperwork or overly complex and expensive systems. Red Repair includes: 1. a web platform for shop managers 2. and a mobile app for mechanics, allowing both sides of the repair workflow to stay connected during active jobs. Its main use case is helping repair businesses manage operational processes such as work orders, estimates, invoices, inspections, job assignment, online customer approvals, and repair records in one system. Red Repair supports jobs and inspections with photos and videos, customer approvals, and service documentation tied to each job. It is intended to help shops maintain clearer records, improve coordination between managers and technicians, and reduce manual administrative tasks. As part of the broader Red Mechanic ecosystem, Red Repair also connects shop management with optional advertising, ensuring customer-facing visibility and appointment-related workflows through RedMechanic App, used by over 18,000 truck drivers to find reliable services. The software is positioned as a more accessible and affordable option for repair shops that want a system that is easier to learn and use than many existing alternatives in the market. Key information about Red Repair includes: - Designed for heavy-duty truck and trailer repair shops - Includes a web version for shop managers and a mobile app for mechanics - Supports work orders, estimates, invoices, inspections, and job tracking - Focuses on structured workflows, service documentation, and team coordination - Offers advertising opportunities in RedMechanic App to get calls from new clients and direct appointments. - Positioned as a beginner-friendly and more affordable alternative to more complex shop management systems



**Who Is the Company Behind Red Repair?**

- **Seller:** [Red Mechanic](https://www.g2.com/sellers/red-mechanic)
- **Year Founded:** 2022
- **HQ Location:** Mokena, US
- **LinkedIn® Page:** https://www.linkedin.com/company/red-mechanic/ (6 employees on LinkedIn®)






### 21. [RepairQ](https://www.g2.com/products/repairq/reviews)
A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ offers Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, Business Intelligence reporting, and so much more. Start a free trial of RepairQ today or signup for only $75 a month!


**Average Rating:** 3.8/5.0
**Total Reviews:** 4

**Who Is the Company Behind RepairQ?**

- **Seller:** [ServiceCentral](https://www.g2.com/sellers/servicecentral)
- **Year Founded:** 1991
- **HQ Location:** Atlanta, GA
- **Twitter:** @ServiceCentral (83 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/servicecentral-technologies (33 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business



#### What Are Recent G2 Reviews of RepairQ?

**"[Great POS system](https://www.g2.com/survey_responses/repairq-review-4746077)"**

**Rating:** 5.0/5.0 stars
*— Danny L.*

[Read full review](https://www.g2.com/survey_responses/repairq-review-4746077)

---

**"[RepairQ is a detail oriented very customizable system!](https://www.g2.com/survey_responses/repairq-review-6767108)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/repairq-review-6767108)

---


#### What Are G2 Users Discussing About RepairQ?

- [What is RepairQ used for?](https://www.g2.com/discussions/what-is-repairq-used-for)

### 22. [Squarerigger Software](https://www.g2.com/products/squarerigger-software/reviews)
Squarerigger is a fleet maintenance software solution that helps fleet operators streamline vehicle service, parts inventory, work order management, and shop operations to reduce downtime and improve operational efficiency. Designed for organizations that manage and maintain their own fleet vehicles, including transportation companies, fire departments, school districts, municipalities, and agricultural haulers, Squarerigger supports the full maintenance lifecycle. The cloud-based system allows teams to track preventive maintenance schedules, process repairs, monitor technician activity, manage parts across locations, and gain real-time insights into fleet performance. Squarerigger is used by fleet managers, parts managers, technicians, and operations leaders to ensure compliance, control costs, and increase uptime. Built on nearly 40 years of industry experience, the platform is informed by real-world customer feedback and designed to scale with growing fleet operations. Key features of Squarerigger’s fleet maintenance and management software include: -Preventive Maintenance Tracking – Schedule and track PMs to reduce breakdowns and extend vehicle lifespan -Work Order Management – Create, assign, and track maintenance and repair tasks across teams and locations -Inventory and Parts Management – Monitor parts usage, set min/max thresholds, and manage purchasing workflows -Technician Time Tracking – Capture technician labor time and job status for improved accountability and reporting -Warranty and Compliance Tools – Track warranty eligibility and support compliance with safety and maintenance standards -Fleet Data Integrations – Connect with telematics, fuel systems, accounting software, and TMS platforms -Inspections Management – Conduct and track inspections digitally to ensure vehicles meet safety and compliance standards -VIN Decoding – Automatically pull key specs and details from vehicle VINs to speed up data entry and improve accuracy Squarerigger also offers advanced shop management capabilities such as barcode scanning, multi-shop coordination, tire tracking, and lifecycle cost analysis. With role-based dashboards and customizable reporting, teams can access the information they need to make timely, informed decisions. As a cloud-based fleet management solution, Squarerigger reduces IT overhead and ensures users always have access to the latest features and updates. The platform is designed to meet the operational needs of small to large fleets looking for more control, visibility, and efficiency in their maintenance processes.


**Average Rating:** 3.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Squarerigger Software?**

- **Seller:** [Squarerigger](https://www.g2.com/sellers/squarerigger)
- **Year Founded:** 1986
- **HQ Location:** Silverdale, US
- **LinkedIn® Page:** https://www.linkedin.com/company/squarerigger-inc. (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business





### 23. [Texada Software](https://www.g2.com/products/texada-software/reviews)
The Texada Growth Platform is a cloud-native equipment management solution that unifies service operations, equipment rental workflows, and core financials within a single operating workspace. Categorized as a comprehensive equipment business management platform, this software is built for heavy equipment dealerships and heavy equipment rental businesses seeking complete operational and financial control. The platform addresses fragmented workflows by creating a centralized data repository for equipment sales tracking, fleet management, and shop activities. The software delivers several key capabilities designed to improve productivity and protect revenue streams: - Mobile Field and Shop Workflows: Technicians utilize an offline-ready mobile application to capture labor hours, parts usage, notes, and photos directly at the asset, increasing overall wrench time. - Automated Preventative Maintenance: The system tracks usage-based triggers and hour meters to automatically generate work orders, shifting operations from reactive repairs to scheduled maintenance. - Connected Rental and Service Loops: Real-time visibility links the rental counter with the service department, enabling instant equipment status updates to maximize asset utilization. - Customer-Owned Equipment Tracking: A distinct workspace enables businesses to natively manage, track, and bill service histories for client-owned machinery, including non-proprietary brands. Primary use cases focus on minimizing administrative drag and optimizing the lifecycle of industrial machinery. By integrating foundational financials with day-to-day operations, the platform provides real-time visibility into invoicing, parts consumption, and the total cost of ownership for individual assets. This infrastructure accelerates the work-to-cash cycle by capturing job data at the point of work, reducing billing disputes and preventing labor or parts revenue leakage. Equipment businesses utilize these integrated insights to coordinate department handoffs, streamline automated billing workflows, and monitor overall profitability across all operational locations.


**Average Rating:** 3.7/5.0
**Total Reviews:** 6

**Who Is the Company Behind Texada Software?**

- **Seller:** [Texada Software](https://www.g2.com/sellers/texada-software)
- **Year Founded:** 1984
- **HQ Location:** Mississauga, Ontario, Canada
- **LinkedIn® Page:** https://www.linkedin.com/company/texada-software/ (161 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 17% Enterprise


#### What Are Texada Software's Pros and Cons?

**Pros:**

- Data Management (1 reviews)
- Ease of Use (1 reviews)
- Simple (1 reviews)

**Cons:**

- Bug Issues (1 reviews)
- Failed Loading (1 reviews)
- Poor Customer Support (1 reviews)
- Poor Reporting (1 reviews)
- Sync Issues (1 reviews)


### What Do G2 Reviewers Say About Texada Software?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **extensive data management capabilities** of Texada Software, effectively handling large volumes of information.
- Users enjoy the **ease of use** of Texada Software, appreciating its balanced aesthetic that enhances the experience.
- Users value the **simple design** of Texada Software, appreciating its balanced aesthetic that is easy on the eyes.

**Cons:**

- Users face significant **bug issues** with Texada Software, including data transfer failures and unreliable information display.
- Users face significant issues with **failed loading** , resulting in data transfer delays and inaccurate information in Texada.
- Users are frustrated with the **poor customer support** during Texada&#39;s transition to a web-based platform, impacting reliability.
- Users face **poor reporting** issues with Texada, experiencing delays and inaccuracies in data transfer and work order management.
- Users often face **sync issues** with Texada, leading to data transfer delays and inaccuracies in work order management.

#### What Are Recent G2 Reviews of Texada Software?

**"[Best for productivity and ease of use](https://www.g2.com/survey_responses/texada-software-review-5416508)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Consumer Goods*

[Read full review](https://www.g2.com/survey_responses/texada-software-review-5416508)

---

**"[The employees are very helpful when we have a question about a process](https://www.g2.com/survey_responses/texada-software-review-8447261)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Construction*

[Read full review](https://www.g2.com/survey_responses/texada-software-review-8447261)

---


#### What Are G2 Users Discussing About Texada Software?

- [What is Texada SRM used for?](https://www.g2.com/discussions/what-is-texada-srm-used-for)

### 24. [WebbRes](https://www.g2.com/products/webbres/reviews)
WebbRes provides a comprehensive software system that integrates sales, rentals, and service operations into one easy-to-use platform. WebbRes affords dealerships to significantly cut down on manual and repetitive processes. WebbRes eliminates the hassle of switching between platforms and saves dealerships administrative overhead, provides operational insights, and creates a faster customer experience.



**Who Is the Company Behind WebbRes?**

- **Seller:** [WebbRes](https://www.g2.com/sellers/webbres)
- **Year Founded:** 2020
- **HQ Location:** Anchorage, US
- **LinkedIn® Page:** https://www.linkedin.com/company/webbres/ (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business






## What Is Heavy-Duty Repair Software?

[Transportation Software](https://www.g2.com/categories/transportation)

## What Software Categories Are Similar to Heavy-Duty Repair Software?

- [Auto Repair Software](https://www.g2.com/categories/auto-repair)
- [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)



