### Contents - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Grocery Delivery Software Resources ##### Discussions and Reports to expand your knowledge on Grocery Delivery Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Grocery Delivery Software Discussions 0 Question on: Mercato [“What’s the process of becoming a merchant with Mercato?”](/discussions/27831-what-s-the-process-of-becoming-a-merchant-with-mercato) Is it a long process? What does it take on my end? Wondering how long it will take from the first conversation to being up and running. Getting up and running on Mercato is easy. All we’ll need from you is your POS file. If you’re unsure how to get this, you can introduce us to your POS company and we’ll work directly with them to get everything we need. Our team will then build out your store, set up marketing campaigns for you, and train your team so you can start accepting orders. The whole process can usually be completed in a matter of days. Hope this answers your question! Answered: Justine Bockman on June 12, 2020 [Your answer](/discussions/27831-what-s-the-process-of-becoming-a-merchant-with-mercato/comments/new?remote=true) 0 Question on: Instacart Retailer Platform [Instacart unfairness to its employees](/discussions/26762-instacart-unfairness-to-its-employees) Instacart is being very unreasonable to its employees during this pandemic......rates are very cheap, driving distances are very long, they don’t care about workers safety and when employees do speak up about an issue they are being punished by instacart withholding orders from that said person you have to wait in line for more than a hour at stores just to make a $20. They have no compassion for its workers they are making the bulk of the money and are paying us a very very cheap wage some customers are very very nice and leave a big tip cause they appreciate what we are doing for them but when it comes to instacart basic pay it’s just now worth it they have you shopping approximately 50 items and driving sometimes 12 miles to deliver it and pays approximately $30 to $35 for an order of that sort even Uber don’t charge $30 for a 12 miles trip I hope somebody in management see this and make some changes to your unfair wages and systems. I agree Answered: Irene Merithew on September 3, 2021 [Your answer](/discussions/26762-instacart-unfairness-to-its-employees/comments/new?remote=true) 0 Question on: Instacart Retailer Platform [Are you a legit business?](/discussions/25970-are-you-a-legit-business) Signed up for delivery service on Saturday. Scheduled delivery for Wednesday 6-7pm. App showed order was "in progress" until 10pm when it showed "cancelled". Are you even a real service? A couple of months ago, I had the same experience. Instacart is full of promises and unfulfilled claims. In my case, I used Instacart for one order at Fresh Thyme, a specialty grocer, for a home delivery order. It went well except Instacart added a shopping/delivery fee, asked for a tip for the shopper/driver and jacked up the actual store prices by about 10-20%. That went OK, received my groceries as ordered and on time. The second time was a disaster, after entering my online order, I couldn't get a promised delivery time. So, I persisted until, the "first available time slot" appeared as an option to get the groceries. I chose that, since a specific time seemed to be unavailable. Unfortunately, the range of times was a week long. So, I was patient and each day when I checked the status of my order. First, it was a week, the next day, only 6 days, then 5 days, etc. to end of the week. On the last day, the latest time was 8 pm. When I checked back about 8 pm, I found, to my annoyance, that the order was canceled!!! There was no explanation, no offer of another time, no HELP whatsoever!!! That was the end of Instacart for me, I challenged the charges to my credit card for their service and that was refunded by my bank. My personal way of dealing with this fiasco was to find as many review sites as I could and leave my story on all of them... Lesson learned, NEVER DEAL WITH INSTACART AGAIN!!! I really don't believe they are a scam, just in way over their collective heads in a business where customer satisfaction is paramount and skimming off their fee by up-charging the store's purchase prices will make them anathema to most customers. I have gone to Walmart Grocery's pick up option, where there is no added charge for the shopping service! While their prices are not the lowest, like Aldi's, their service and quality are more than adequate with no hidden $$ surprises. the P/U is seamless and the people bring your order out at polite and very careful as they load your car. For example, no heavy stuff on top of fragile potato chips or fruit and frozen foods and cold items in the styrofoam cooler. Answered: Charlie McChesney on July 28, 2020 [Your answer](/discussions/25970-are-you-a-legit-business/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/grocery-delivery/resources) - [1](/categories/grocery-delivery/resources) - 2 - [3](/categories/grocery-delivery/resources?discussions_page=3) - [4](/categories/grocery-delivery/resources?discussions_page=4) - [5](/categories/grocery-delivery/resources?discussions_page=5) - [Next ›Next ›](/categories/grocery-delivery/resources?discussions_page=3) ## Grocery Delivery Software Reports Grid® Report for Grocery Delivery Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Grocery Delivery Summer 2026 G2 Report: Momentum Grid® Report Grid® Report for Grocery Delivery Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Grocery Delivery Spring 2026 G2 Report: Momentum Grid® Report Grid® Report for Grocery Delivery Winter 2026 G2 Report: Grid® Report Momentum Grid® Report for Grocery Delivery Winter 2026 G2 Report: Momentum Grid® Report