# Best Food Delivery Software - Page 14 ## How Many Food Delivery Software Products Does G2 Track? **Total Products under this Category:** 230 ### Category Stats (Aug 2026) - **Average Rating:** 4.3/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Deonde (+1.86%) - Among all products in this category, Deonde recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Food Delivery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,200+ Authentic Reviews - 230+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Food Delivery Software ![G2 Grid® for Food Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/food-delivery-software/grids.png?focus%5B%5D=1219583&focus%5B%5D=65290&focus%5B%5D=65310&focus%5B%5D=65297&focus%5B%5D=123805&focus%5B%5D=65291&focus%5B%5D=65302&focus%5B%5D=79656) Highlighted products: Owner.com, DoorDash for Merchants, Uber Eats for Merchants, Olo, UpMenu, GrubHub for Restaurants, Sauce, and ChowNow for Restaurants. Underlying data: [Grid® JSON](https://www.g2.com/categories/food-delivery-software/grids.json?focus%5B%5D=owner-com&focus%5B%5D=doordash-for-merchants&focus%5B%5D=uber-eats-for-merchants&focus%5B%5D=olo&focus%5B%5D=upmenu&focus%5B%5D=grubhub-for-restaurants&focus%5B%5D=sauce-2025-05-14&focus%5B%5D=chownow-for-restaurants) **Sponsored** ### Optro Optro (Formerly AuditBoard) is a GRC software solution that helps enterprises manage audit, risk, and compliance workflows through an agentic system of action. By using GRC-trained AI, centralizing disparate data points, and automating manual processes, the platform enables organizations to transition from reactive risk management to proactive strategic planning. The platform functions as a comprehensive ecosystem for risk managers, assurance leaders, internal auditors, and compliance officers. It addresses the increasing complexity of modern regulatory environments by providing tools for real-time monitoring and reporting. Optro facilitates a streamlined flow of information between teams, ensuring that risk data is not siloed but instead used to inform high-level business decisions. Optro’s approach allows companies to identify emerging threats and operational vulnerabilities before they impact the bottom line, ultimately turning risk management into a driver of organizational opportunity. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1345&secure%5Bchosen_at%5D=2026-08-02T12%3A39%3A59Z&secure%5Bdisplayable_resource_id%5D=1441&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=20964&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20964&secure%5Bresource_id%5D=1345&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffood-delivery-software%3Fpage%3D14%26source%3Dsearch&secure%5Btoken%5D=857d278862f03730572318a90e9153ccb2a5ca75c9742e912ebdbab37f42cac7&secure%5Burl%5D=https%3A%2F%2Foptro.ai%2Fcontact-us%2Frequest-demo%3Futm_source%3Dg2%26utm_medium%3Ddisplay%26utm_campaign%3Dpc-brand-campaign%26utm_content%3D2026&secure%5Burl_type%5D=book_demo) ### [Fleksa for Restaurants](https://www.g2.com/products/fleksa-for-restaurants/reviews) COMMISSION-FREE ONLINE ORDERING SYSTEM FOR RESTAURANTS! Need a webshop with an ordering app for pickup, delivery, or dine-in? We’ve got you covered. Fleksa gives you the best ordering system which comes with an in-built website and order management, table reservation, group and pre-ordering, restaurant marketing toolkits, an integrated secure payment gateway, and much more. #### Who Is the Company Behind Fleksa for Restaurants? - **Seller:** [Fleksa](https://www.g2.com/sellers/fleksa) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80a677829630bb7820598e511e7c7e164f01e1c7353ff8aa3c4b8fb143702aeb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffleksa%2F&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® ### [FoodSoul](https://www.g2.com/products/foodsoul/reviews) FoodSoul is an all-in-one White-Label e-commerce infrastructure designed for food and floral businesses. It provides a comprehensive ecosystem including specialized CRM, high-performance web portals, and native mobile applications (iOS/Android/AppGallery) to automate direct-to-consumer delivery operations. #### Who Is the Company Behind FoodSoul? - **Seller:** [FoodSoul](https://www.g2.com/sellers/foodsoul) - **Year Founded:** 2013 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f8dc62feaf5cad7d651c6f8ef57476f29ebd3d0a05e06d6da32bda021ef3981&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffoodsoul-pro%2F&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® ### [FoxiFood](https://www.g2.com/products/foxifood/reviews) Everything you need to run your restaurant online. Your restaurant, your ordering platform. #### Who Is the Company Behind FoxiFood? - **Seller:** [Elite Digital Services](https://www.g2.com/sellers/elite-digital-services) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Getwidget Restaurant App](https://www.g2.com/products/getwidget-restaurant-app/reviews) Ready-made restaurant app development offers a streamlined solution for restaurateurs seeking to establish a digital presence swiftly and efficiently. With pre-built templates and customizable features, these apps provide a cost-effective and time-saving option for businesses eager to tap into the burgeoning market of online food ordering and delivery. Leveraging intuitive interfaces, seamless payment integration, and robust backend systems, these apps cater to the diverse needs of modern diners while empowering restaurant owners with real-time analytics and customer engagement tools. By harnessing the power of ready-made restaurant app development, businesses can effortlessly enhance their visibility, streamline operations, and cultivate lasting relationships with their patrons in today's competitive culinary landscape. #### Who Is the Company Behind Getwidget Restaurant App? - **Seller:** [GetWidget](https://www.g2.com/sellers/getwidget) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small ### [KloudEats](https://www.g2.com/products/kloudeats/reviews) Grow Your Business: Get Your Food Ordering App Today! #### Who Is the Company Behind KloudEats? - **Seller:** [KloudEats](https://www.g2.com/sellers/kloudeats) - **Twitter:** @kloudeats - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c706322d2ce50724a32af8a50d9172b42c6c53c92a905c55f3dd95dd873a616&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkloud-eats&secure%5Burl_type%5D=linkedin_company_website) #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of KloudEats? **["Amazing platform"](https://www.g2.com/survey_responses/kloudeats-review-9825221)** **Rating:** 4.0/5.0 stars _— Sandeep K._ [Read full review](https://www.g2.com/survey_responses/kloudeats-review-9825221) ### [Limetray Restaurant Management Platform](https://www.g2.com/products/limetray-restaurant-management-platform/reviews) Your restaurant's own online food ordering portal. With your own branded restaurant online food ordering system, your customers can place orders online directly on your website instead of third-party aggregators . You don’t have to pay any commission on every order. #### Who Is the Company Behind Limetray Restaurant Management Platform? - **Seller:** [LIMETRAY](https://www.g2.com/sellers/limetray) - **Year Founded:** 2013 - **HQ Location:** Gurugram, IN - **Twitter:** @Getonlime 248 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89961df5c0cc4be6753e882f6ed20c953c33d574e2e7a6f634aab9b4a912840d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flimetray%2F&secure%5Burl_type%5D=linkedin_company_website) 81 employees on LinkedIn® ### [Locate2u](https://www.g2.com/products/locate2u/reviews) Locate2u is a software platform designed for any delivery or service business. Our solution helps these businesses improve their route efficiency, improve their customer's delivery experience, and increase productivity, all while reducing the time it takes to plan routes. Our solution provides companies with everything they need to run their delivery or service business. Including: GPS Tracking, Live Location Sharing, Booking Management, Route Optimization, Driver App, Notifications, Proof of Delivery, API, Customization and much more! **Average Rating:** 4.5/5.0 **Total Reviews:** 12 #### How Do G2 Users Rate Locate2u? - **Ease of Use:** 8.7/10 (Category avg: 8.8/10) - **Quality of Support:** 9.7/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Locate2u? - **Seller:** [Locate2u](https://www.g2.com/sellers/locate2u) - **Year Founded:** 2019 - **HQ Location:** Sydney, Australia - **Twitter:** @locate2u 61 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db7e3c7e181e1249581df4abfaa899d75875234da9f8291f9f255ac2a75c9024&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flocate2u%2F&secure%5Burl_type%5D=linkedin_company_website) 37 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small, 25% Medium #### What Are Recent G2 Reviews of Locate2u? **["Easy to find"](https://www.g2.com/survey_responses/locate2u-review-8515189)** **Rating:** 4.0/5.0 stars _— Veena K._ [Read full review](https://www.g2.com/survey_responses/locate2u-review-8515189) **["Dedication to satisfying their customers"](https://www.g2.com/survey_responses/locate2u-review-8696928)** **Rating:** 5.0/5.0 stars _— Didier C._ [Read full review](https://www.g2.com/survey_responses/locate2u-review-8696928) ### [Logicspice Food Ordering Script](https://www.g2.com/products/logicspice-food-ordering-script/reviews) Food Ordering Script is an online food ordering system suitable for restaurants, pizzas, pubs, and food delivery websites. #### Who Is the Company Behind Logicspice Food Ordering Script? - **Seller:** [Logicspice Consultancy](https://www.g2.com/sellers/logicspice-consultancy-0d21b7e8-b705-48ce-a234-aab4ec6eb229) - **Year Founded:** 2006 - **HQ Location:** Jaipur, Rajasthan - **Twitter:** @LogicSpice 678 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f42102e41b506b7b61e9e1f204a82704a9ffce0e71b4379dfefda51511c8082&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F712516&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Logicspice Food Ordering Script? **["Great experience "](https://www.g2.com/survey_responses/logicspice-food-ordering-script-review-813766)** **Rating:** 4.0/5.0 stars _— Naomie T._ [Read full review](https://www.g2.com/survey_responses/logicspice-food-ordering-script-review-813766) #### What Are G2 Users Discussing About Logicspice Food Ordering Script? - [What is Food Ordering Script used for?](https://www.g2.com/discussions/what-is-food-ordering-script-used-for) ### [LOKE](https://www.g2.com/products/loke/reviews) LOKE builds branded Ordering, Loyalty and Marketing apps. With LOKE, you own your customer and you choose the features to suit your business. #### Who Is the Company Behind LOKE? - **Seller:** [LOKE](https://www.g2.com/sellers/loke) - **Year Founded:** 2012 - **HQ Location:** South Bank, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e4c3ca9ff716505d854a7ad9c0f9b96a362f5b978539655a38de590cdfde11cf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floke-digital%2F&secure%5Burl_type%5D=linkedin_company_website) 38 employees on LinkedIn® ### [Loop Platform](https://www.g2.com/products/loop-platform/reviews) Loop is a cloud-based delivery platform, providing route optimisation and real time tracking for the business and the end customer. Every aspect of Loop is designed to help you and your team over-deliver every time. From managing demand to monitoring supply, our game-changing, 360° fulfilment-smart platform enables your business to capitalise on opportunities, evolve with the ever-changing times and embrace digitisation rather than be intimidated by it. From algorithms to branding, we customise a fulfilment solution to fit your business and its unique needs. #### Who Is the Company Behind Loop Platform? - **Seller:** [Loop](https://www.g2.com/sellers/loop-ccde96ad-2b0a-424b-8b47-a900c7c8cd22) - **Year Founded:** 2016 - **HQ Location:** Johannesburg, ZA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4c3160ef7a613c1dba0379895217e901ba65819e88ee09b009f4f32250fdcc3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floopcoza&secure%5Burl_type%5D=linkedin_company_website) 22 employees on LinkedIn® ### [Menufy by HungerRush](https://www.g2.com/products/menufy-by-hungerrush/reviews) Menufy is an all-in-one growth platform for restaurants. We build a custom, mobile-friendly online ordering website with built-in SEO to get you found on Google, driving direct orders and reducing third-party commissions. Our powerful marketing automation includes loyalty rewards, automated campaigns, and AI-powered review replies to keep customers coming back. It’s the complete system you need to grow your restaurant. #### Who Is the Company Behind Menufy by HungerRush? - **Seller:** [HungerRush](https://www.g2.com/sellers/hungerrush) - **Year Founded:** 2003 - **HQ Location:** Houston, Texas - **Twitter:** @hungerrush - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ef010d83122163e90b1d2926eacca1b019fa7a36ec53d69ed0a28ef8f8be3c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhungerrush%2F&secure%5Burl_type%5D=linkedin_company_website) 267 employees on LinkedIn® ### [Menuteria](https://www.g2.com/products/menuteria/reviews) Menuteria is a online ordering system for restaurants, cafes, bars, and hotels. Our software supports delivery, takeaway, and dine-in for restaurant businesses, replacing traditional paper menus by providing custom websites and QR codes for easy access. Our key features are table reservations, call-a-waiter service, pay-at-table options, and leave-a-review feature. #### Who Is the Company Behind Menuteria? - **Seller:** [Menuteria](https://www.g2.com/sellers/menuteria) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [MoonFoods](https://www.g2.com/products/moonfoods/reviews) MoonFoods is a white-label food delivery platform by Oyelabs Technologies that helps entrepreneurs, restaurants, and businesses launch an online food ordering and delivery service similar to Uber Eats. The solution includes customer, restaurant, delivery partner, and admin applications with features such as online ordering, real-time order tracking, delivery dispatching, secure payments, restaurant and menu management, promotions, analytics, and multi-location support. MoonFoods is fully customizable, scalable, and supports Android, iOS, and web platforms, enabling businesses to launch faster while reducing development time and cost. #### Who Is the Company Behind MoonFoods? - **Seller:** [Oyelabs Technologies](https://www.g2.com/sellers/oyelabs-technologies) - **Year Founded:** 2016 - **HQ Location:** Panchkula, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=456fd244035621cc2ba35264910f2f0a49e3ba89bac63a41114c8b87fd66c545&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foyelabs&secure%5Burl_type%5D=linkedin_company_website) 81 employees on LinkedIn® ### [Oddappz Food Delivery](https://www.g2.com/products/oddappz-food-delivery/reviews) Our services crafted with excellence and perfection keening to bring success at your footsteps. We will help you to heave your business rapidly at peak. #### Who Is the Company Behind Oddappz Food Delivery? - **Seller:** [Nextbrain](https://www.g2.com/sellers/nextbrain) - **Year Founded:** 2016 - **HQ Location:** Franklin, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a573e49846f977ef60160819da3f3e2286d5810bd55ba174f870960f63152d3&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnextbrain-technologies-private-limited&secure%5Burl_type%5D=linkedin_company_website) 113 employees on LinkedIn® ### [Omelet](https://www.g2.com/products/omelet-omelet/reviews) Omelet is an AI-driven optimization platform designed to transform industrial decision-making processes by streamlining complex operational decisions across various industries. By integrating advanced artificial intelligence technologies, Omelet enables businesses to enhance efficiency, reduce costs, and improve overall performance. #### Who Is the Company Behind Omelet? - **Seller:** [Omelet](https://www.g2.com/sellers/omelet) - **Year Founded:** 2004 - **HQ Location:** Los Angeles, US - **Twitter:** @thisisomelet 3,128 Twitter followers - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f99e923b7cc1fe3abdde4aa7f4e2d08470fe860dbc186efee45fdfb02a88917&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fomelet%2F&secure%5Burl_type%5D=linkedin_company_website) 86 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/food-delivery-software?order=g2_score&page=13&source=search#product-list) - [1](/categories/food-delivery-software?order=g2_score&source=search#product-list) - [2](/categories/food-delivery-software?order=g2_score&page=2&source=search#product-list) - … - [10](/categories/food-delivery-software?order=g2_score&page=10&source=search#product-list) - [11](/categories/food-delivery-software?order=g2_score&page=11&source=search#product-list) - [12](/categories/food-delivery-software?order=g2_score&page=12&source=search#product-list) - [13](/categories/food-delivery-software?order=g2_score&page=13&source=search#product-list) - 14 - [15](/categories/food-delivery-software?order=g2_score&page=15&source=search#product-list) - [16](/categories/food-delivery-software?order=g2_score&page=16&source=search#product-list) - [Next ›Next ›](/categories/food-delivery-software?order=g2_score&page=15&source=search#product-list) Spotlight Categories [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) [SAP Store Software](https://www.g2.com/categories/sap-store) [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) [Customer Success Software](https://www.g2.com/categories/customer-success) Similar Categories - [Grocery Delivery](/categories/grocery-delivery) - [On-Demand Catering](/categories/on-demand-catering) [Browse Food Delivery Themes](/categories/food-delivery-software/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated October 3, 2024 Food delivery software enables businesses such as restaurants and catering services to manage and streamline their food delivery and takeout operations, from ordering to fulfillment. This software provides businesses with tools to feature their menus on digital marketplaces, embed online ordering into their website, or create custom-branded food delivery apps. Businesses can reach more customers, grow their online presence, and improve their operational efficiency by leveraging food delivery software. It also helps front-of-house and kitchen employees handle orders effectively while creating optimized routes for delivery drivers to fulfill takeout orders on time. Food delivery software may integrate with [restaurant management software](https://www.g2.com/categories/restaurant-management) or [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) to facilitate the preparation process. Online ordering platforms can additionally provide marketing tools to help create, promote, and display ad campaigns as well as provide [loyalty management software](https://www.g2.com/categories/loyalty-management) features to reward new and returning customers. Some platforms may be similar to [website builder software](https://www.g2.com/categories/website-builder) in their ability to provide tools to create an ordering website. In addition, many solutions contain a [payment gateway](https://www.g2.com/categories/payment-gateway) to process credit card payments. To qualify for inclusion in the Food Delivery category, a product must: - Provide customers a means of ordering online by creating a page on a larger food marketplace, integrating with an individual website, or creating a branded food delivery app - Provide tools to create an online menu and manage delivery food orders - Provide contactless payment methods Show More * * * ## How Do You Choose the Right Food Delivery Software? ### What You Should Know About Restaurant Delivery/Takeout Software ### What is Restaurant Delivery/Takeout Software? Restaurant delivery/takeout software provides restaurants with a marketplace to showcase their menu or a means to embed an online ordering feature in their website. This offers businesses an opportunity to reach a broader audience of customers. For restaurants aiming to increase their reach, this software can expand their visibility past their local network. This not only provides users with more opportunities to drive sales but also gives customers greater access to a variety of restaurants and more options to order from. In addition to creating new business opportunities, restaurant delivery/takeout systems  provide key features at each stage of the ordering and delivery process. This software often provides marketing tools to help create menus, boost online presence, and stand out from competitors. Additionally, [restaurant point of sales (POS)](https://www.g2.com/categories/restaurant-pos)tools help manage online orders and payments from customers. From the moment a customer places an order, the front-of-house staff and kitchen employees are informed immediately, increasing the efficiency of receiving and preparing delivery and takeout orders, thus eliminating wasted time. The customer is also informed at each stage of the process for full transparency, helping businesses run smoothly and stay accountable with expected delivery times.  ### What are the Common Features of Restaurant Delivery/Takeout Software? The following are some core features of restaurant delivery/takeout software: **Order management:** Order management is key to keeping a restaurant running smoothly from preparation to delivery. Front-of-house staff and kitchen employees are able to see a queue of orders that have been placed and update order statuses accordingly. There are ordering features that also provide customers with real-time updates on canceled orders, orders out for delivery, and completed orders. **GPS tracking and geofencing:** Restaurant delivery software have GPS tracking features and geofencing technology to help track orders at each stage of the delivery process as well as provide accurate delivery time estimates. This software uses driver-tracking features to give customers real-time updates on their delivery order. Additionally, the GPS software equips delivery drivers with route optimization tips providing them with the most efficient routes for faster deliveries. **Marketing:** Marketing is an essential aspect of food delivery software as it offers restaurants additional ways to reach and connect with customers and sets them apart from competitors. Many restaurant delivery/takeout software has [email marketing](https://www.g2.com/categories/email-marketing) tools and marketing integrations to help businesses stay top of mind for new or returning customers. Additionally, food delivery software offer [push notification](https://www.g2.com/categories/push-notification) features notifying consumers of any discounts to drive more activity to the app. **Point-of-sale (POS) integration****:** Online ordering software can often provide POS integrations allowing restaurants to streamline all of their customer ordering data and history in one place. Online ordering systems with restaurant POS systems help to manage online transactions while providing a seamless experience when integrating this software into their workflow.  **Loyalty programs**** :** Loyalty and rewards programs are integral to maintaining and growing the customer database. This software can provide [loyalty management](https://www.g2.com/categories/loyalty-management) tools to create membership programs and monthly subscription plans where loyal customers get rewarded each time they order. Most restaurant delivery/takeout software offers promotions for first-time customers to incentivize and adopt new users. Businesses can also host their own promotional opportunities and rewards for their returning customers.  **Reviews and ratings**** :** Reviews and ratings are an important feature of food delivery solutions, as it helps restaurant businesses rank in a competitive marketplace and gives customers a chance to leave honest reviews. This offers restaurants valuable insight into how their business compares to competitors, provides metrics to monitor their success, and elicits feedback directly from the consumer.  **Online menu creation:** Restaurant delivery software can often provide menu creation features to help users customize their digital menus via banners, images, etc. This can help businesses become more discoverable by customers and differentiate from competitors. ### What are the Benefits of Restaurant Delivery/Takeout Software? **Reach more customers:** An immediate benefit of using restaurant delivery/takeout software is the increased reach that comes with joining these online delivery platforms. Many customers join food delivery apps to access a greater variety of restaurants that cater to their changing needs and appetite from the comfort of their homes.  **Broader delivery range:** Delivery/takeout software enables restaurants to partner with delivery drivers expanding the delivery zone and customers they can reach. This allows for businesses to fulfill a larger number of orders by outsourcing their delivery efforts, especially when partnering with multiple ordering takeout software. **Faster deliveries:** With optimized delivery routes, GPS tracking, and geofencing predictive capabilities, this software provides businesses and customers with accurate and real-time delivery estimates to ensure that orders are fulfilled on time. Estimated time of arrival (ETA) accuracy is key when it comes to online delivery as it builds customer trust and loyalty.  **Customized customer promotions:** A perk of working with food delivery software and apps is that it provides customized promotions for each customer. Customers gain access to different promotions that become available to them to increase their participation and drive revenue.  **Customer data and insights:** Restaurants have access to key information on ordering behavior and preferences. Oftentimes, this software offers customized dashboards with data on customers and performance. **Boost revenue:** Working with delivery apps can provide a fast return on investment (ROI) as restaurants can see an immediate revenue increase due to the expanded customer reach, access to new customers, increase in delivery locations and range, and overall boosted visibility. This all factors in the improved restaurant sales and growing revenue. ### Who Uses Restaurant Delivery/Takeout Software? **Small or local restaurants:** Small or local mom and pop restaurant owners would be ideal candidates for online food delivery services in order to reach a larger number of customers, boost marketing and visibility, and fulfill a greater number of orders. Most smaller or local restaurants are limited when it comes to their staff as they have smaller teams. Being able to work with delivery services provides access to an external delivery operation as well as food delivery management software to expand their business and revenue.  **Chain restaurants:** It is important for consumers to be able to order from their favorite restaurants that they frequent. Being able to access online menus and place orders from the comfort of their home from restaurants they are familiar with will not only help maintain customer loyalty but also create an additional revenue stream for larger well-known, and established restaurants. #### Software Related to Restaurant Delivery/Takeout Software Related solutions that can be used together with restaurant delivery/takeout software include: [Restaurant POS systems:](https://www.g2.com/categories/restaurant-pos) POS software helps restaurants process orders and payments for multiple transactions at once. Restaurant takeout software can often integrate with external POS software to streamline online orders with in-house ones or offer its own POS system for businesses to use. [Restaurant management software:](https://www.g2.com/categories/restaurant-management) Restaurant management software is used by employees to manage all aspects of the business—whether it's inventory,analytical tracking,payroll, ororder processing, this software is key to keeping restaurants running smoothly. Some delivery software can offer its own management features or integrate with external restaurant management solutions. ### Challenges with Restaurant Delivery/Takeout Software Restaurant delivery/takeout software solutions can come with their own set of challenges.  **Late delivery:** Despite the predictive ETA estimates and GPS tracking, late deliveries are bound to occur at some point. When restaurant businesses use delivery software solutions, the delivery systems and processes are beyond their control. Most common delays occur when drivers can’t locate the drop-off location, causing a downstream of late deliveries for additional orders they may have. Delayed deliveries can be detrimental to ensuring customer loyalty; however, choosing a platform that offers great customer service can mitigate some of these service-related challenges. **High fees:** While food delivery businesses offer new streams of revenue for restaurants, it may come at a cost due to the high commission rates and fees that these software solutions charge. Some restaurants break even or are forced to increase their menu prices to cover the cost. **Upholding food handling standard:** There is a standard of cleanliness and hygiene that restaurants are required to uphold that is extended to delivery drivers. However, delivery businesses can’t ensure that orders are consistently kept to a unified standard. Customers often complain and leave negative reviews about poor food quality as a result of improper food handling. ### How to Buy Restaurant Delivery/Takeout Software #### Requirements Gathering (RFI/RFP) for Restaurant Delivery/Takeout Software In order to stay up to date with the growing demands of online food ordering, it's important for restaurants to choose the right software solution that fits their needs. The restaurant delivery/takeout software industry is expanding every year with more and more software available in the market, making it more competitive and difficult to determine the best platform to partner with.  When evaluating the best restaurant delivery/takeout software to purchase, buyers should use the following questions to help compare each solution: - What are the costs and fees associated with this software (commission fees, subscription fees, etc.)? - Is this software better for smaller or larger businesses? - Is there a contract length? If so, how long? - What are the requirements to set up the software? - How many users are on the platform? - What is the delivery range? Answering the above questions will give buyers criteria to compare each software product once a product list is developed. **Compare Restaurant Delivery/Takeout Software Products** **Create a long list** After the buyer has determined that their restaurant would benefit from delivery/takeout software, the next action item would be to develop a long list of the best options that are currently available in the market. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is best in bigger cities as they have access to more means of delivery options, whether its drivers, bikers, scooters, etc. In this case, working with a long list of software that is more popular in bigger cities would be ideal. **Create a short list** Once the long list is established, it’s time to narrow down the options by comparing the software based on specific feature requirements. Whether it is restaurant management features, POS integrations, or an all-in-one solution, shortening the list based on must-have features is an efficient way to get to one product. G2.com can help with providing  unbiased, verified customer reviews to help make the final decision. **Conduct demos** If the short list isn’t as small as intended, then working with a sales representative to conduct demos is key, and the final outcome may come down to usability. **Selection of Restaurant Delivery/Takeout Software** **Choose a selection team** Selecting the right team to help decide which food delivery software to implement is a critical part of the process, as purchasing this software for one’s restaurant business will affect internal processes. Not only will this team be tasked with identifying pain points but will also play a large part in the implementation of software._ _ **Negotiation** During the last stages of the purchasing process, the determining decision often is between the cost and the contract. The commission rate should always be negotiated. If a buyer is intending to have a longer contract, vendors are more likely to provide lower commission rates, and in the long run, this would increase a restaurant’s profit margins. **Final decision** The final decision depends on the size of the business. Most restaurant owners should make the final decision on behalf of their franchise as it is an investment that will affect all aspects of the business. ### Restaurant Delivery/Takeout Software Trends **Dark kitchens:** Dark kitchens, commonly known as ghost kitchens or cloud kitchens, are restaurants that solely offer delivery or curbside pick-up. The rise of these businesses has disrupted the conventional ideas of how restaurants should operate as they completely eliminate the in-house dining experience and prioritize the deliveries. Although dark kitchens are much more common now, this has only been made possible as a direct response to the COVID-19 pandemic, where restaurants could only provide delivery services. If it wasn't for the pre-existence of delivery/takeout software, the restaurant industry wouldn’t have been able to adapt as quickly to the demand, provide a convenient way for customers to order online, and maintain a revenue stream for their business. Although ghost kitchens existed before the pandemic, it took this major shutdown to revolutionize the restaurant industry and change how they operate.