# Best Field Service Management Software - Page 31

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 872

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,400+ Authentic Reviews
- 872+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=25952&focus%5B%5D=5422&focus%5B%5D=55257&focus%5B%5D=41285&focus%5B%5D=20433&focus%5B%5D=23672&focus%5B%5D=2732&focus%5B%5D=14037)

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, ServiceNow Field Service Management, Field Nation, Connecteam, Jotform, SAP Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=connecteam&focus%5B%5D=jotform&focus%5B%5D=sap-field-service-management&focus%5B%5D=housecall-pro)

**Sponsored**

### Praxedo

Praxedo is a specialized, best-of-breed Field Service Management (FSM) platform purpose-built for mid-market and enterprise industrial operations, including telecom fiber rollouts, utility grid maintenance, commercial HVAC diagnostics, solar energy installations, and heavy equipment maintenance. The Mid-Market FSM Sweet Spot Operations leaders choose Praxedo because it hits the ideal functional sweet spot. It bypasses the rigid limitations of basic scheduling tools that cannot scale, while entirely avoiding the exorbitant deployment costs, heavy custom coding, and multi-month timelines associated with overly complex enterprise platforms. Praxedo delivers deep operational control with a rapid, zero-disruption rollout that gets field teams up and running in a fraction of the time. Flexible Architecture & Open Ecosystem Engineered to seamlessly replace unscalable spreadsheets, manual workflows, and aging homegrown systems, Praxedo features robust Open APIs and flexible data connectivity. The platform effortlessly links daily field activity to critical back-office software, featuring pre-built integration capability for Microsoft Dynamics 365 Business Central, Sage 200cloud, SAP ECC, and QuickBooks Online, alongside standard compatibility with widely used CRMs, specialized industry billing applications, and internal asset databases. Core Capabilities & Practical Use Cases: SmartScheduler Automated Routing: Purpose-built to eliminate manual coordination and chaotic dispatch processes. The intelligent scheduling engine automates daily planning by instantly bundling jobs based on travel proximity, appointment windows, and technician certifications, ensuring the right person is assigned to the right job every time. Intuitive Mobile App & Live Map Visibility: Designed for rapid adoption by field crews, the user-friendly mobile application provides real-time access to job details, history, and optimal routes. Simultaneously, office dispatchers gain a clear, live view of technician status and progress, bridging the communication gap between the field and the back office. Reliable Offline Workflows: Built for field teams operating in remote regions or cell-dead zones (such as basements or rural utility sites). Technicians can complete safety checklists, update job statuses, and capture customer signatures entirely offline, with data automatically syncing the moment a signal returns. Geofencing & Customized Checklists: Operations teams can easily view geographic service zones to streamline daily tracking. Dispatchers can also deploy flexible, zero-code digital forms and safety checklists tailored to specific business lines, ensuring consistent compliance and data collection on every service call. Trusted globally by over 1,500 businesses and 65,000 daily users, Praxedo provides the operational visibility, scalability, and reporting precision required to run a modern, efficient field organization.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-08-14T08%3A51%3A37Z&secure%5Bdisplayable_resource_id%5D=25&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=25&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=6001&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%3Fpage%3D31%26post_lead_product%3Dsalesforce-field-service&secure%5Btoken%5D=b0da182f93c2919c90cdedc2537df0f1b5480cf469e5eb45f3315f0a1694c2ac&secure%5Burl%5D=https%3A%2F%2Fhubs.li%2FQ04rcnsc0&secure%5Burl_type%5D=custom_url)

### [EosLog](https://www.g2.com/products/eoslog/reviews)

Field Service Management Software

#### Who Is the Company Behind EosLog?

- **Seller:** [EosLog](https://www.g2.com/sellers/eoslog)
- **HQ Location:** San Diego, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0242a7162af5c9914dbac4bdf89238372ac2fcf7b1fb932ad597712c36625222&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feoslog&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Equipt AI](https://www.g2.com/products/equipt-ai/reviews)

Equipt.ai is an AI-powered equipment and field service management platform designed for oil & gas, equipment rentals, mining, and industrial operations. It unifies work orders, asset tracking, technician dispatch, inventory management, and compliance into one mobile-first platform that works online and offline. Key capabilities: 1. Digital work orders with offline mobile access 2. Real-time GPS dispatch and skill-based crew assignment 3. Parts and inventory lookup across yards and warehouses 4. E-Genie AI copilot for instant job recommendations 5. Auto-compliance logging (NORM, safety checklists, signatures) 6. Field-to-invoice automation with ERP integration Proven results: Faster job completion, equipment utilization increase, 18.2x Year 1 ROI for asset-heavy operators. Deployable in weeks with consumer-app simplicity and no training required.

#### Who Is the Company Behind Equipt AI?

- **Seller:** [Equipt Innovation](https://www.g2.com/sellers/equipt-innovation)
- **Year Founded:** 2020
- **HQ Location:** Houston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=945273c706b2ea418500a4dc1251bef59831c93ec3631ef38cdf8d09341d6cb5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fequip-t%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [EService](https://www.g2.com/products/eservice/reviews)

EService transforms the connection between your office base and your on-road service team, so that the latest job information flows freely and is accessible by whoever needs it, when they need it.

#### Who Is the Company Behind EService?

- **Seller:** [Econz Timecard](https://www.g2.com/sellers/econz-timecard)
- **HQ Location:** N/A
- **Twitter:** @EconzTimecard  
225 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ESuper](https://www.g2.com/products/elluminati-inc-esuper/reviews)

ESuper is a compounded platform of multiple categories of services that prestige businesses to be a one-stop solution for their customers, integrating any number of services within it. It includes categories like taxi, delivery, services, appointment booking, and courier, all of which are accessed through a straightforward workflow. The dedicated modules are customizable to incorporate features as per a business’s requirements, built with superior technologies and techniques. The platform is stable to manage the business for any number of services and users to embrace the higher standards in any competitive market. In addition, it has favorable features like unlimited currency integration, multiple languages, various payment gateways, and many more that allow business in numerous countries. The solution is enterprise ready for any dimension of the business.

#### Who Is the Company Behind ESuper?

- **Seller:** [Elluminati](https://www.g2.com/sellers/elluminati)
- **Year Founded:** 2012
- **HQ Location:** Dubai, AE
- **Twitter:** @elluminatiIndia  
534 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55f5b2ab30d5a411e2c3ffc21021a167f54af75015c08189001c766afc9830be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3545426&secure%5Burl_type%5D=linkedin_company_website)  
67 employees on LinkedIn®

### [ETI Service Management Platform](https://www.g2.com/products/eti-service-management-platform/reviews)

High-speed broadband, digital voice and video service fulfillment for hybrid networks makes new service roll-outs faster and more profitable

#### Who Is the Company Behind ETI Service Management Platform?

- **Seller:** [ETI SOFTWARE SOLUTIONS](https://www.g2.com/sellers/eti-software-solutions)
- **Year Founded:** 1992
- **HQ Location:** Norcross, US
- **Twitter:** @ETI\_Software  
409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc9561ae719c682198f78fdfd339282593f602f4611c82e91f3bda177e2eb4cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feti-software-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
76 employees on LinkedIn®

### [EverPro](https://www.g2.com/products/everpro/reviews)

EverPro solutions streamline day-to-day business operations, improve marketing effectiveness, and modernize engagement with customers.

#### Who Is the Company Behind EverPro?

- **Seller:** [EverCommerce](https://www.g2.com/sellers/evercommerce)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3bc9eefe9136096fcd51bbdfa20a8076aa048f93029450d0bd6706aaa000a93a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevercommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,612 employees on LinkedIn®
- **Ownership:** NASDAQ: EVCM

### [Evo FFA](https://www.g2.com/products/evo-ffa/reviews)

EVOZARD - ERP FOR FMCG is an evolutionary business management software that is developed by Evozard with a mission to empower sales teams of Small to medium size FMCG companies. It covers strategic resources & tools needed to manage sales, distribution, and other operations smartly and efficiently. In the Modern Digital Market, Evo BIZ will help businesses lead with its B2B Sales Enablement Tools. They are specifically designed to focus on the needs of customers. That means sellers can target the right buyer and engage with them throughout the buying process. Companies, distributors and retailers can get huge benefits from the powerful FMCG business software solutions proudly developed by Evozard. This product is a unified and integrated system built to provide complete visibility towards the end to end sales & supply chain of a business. It enables seamless communication and business transactions between relevant parties, i.e. Principle, Wholesalesrs/Distributors & Retailers. Our module-based features enable Principles to pay for what they use and pay as they grow. Thus it keeps IT infrastructure cost aligned with business growth. It has covered all important aspects including customer data collection. That means you get micro level customer intel that will help you and your sales force in preparing effective sales pitch. Further, you can create segmented marketing campaigns based on customer's needs. In a broad sense, you can be in the place with the right product, price, and promotion thereby fulfilling customer's needs. Since the smart features of this product make tasks and process speedy and automated, you will save a lot on the market research cost and time.

#### Who Is the Company Behind Evo FFA?

- **Seller:** [EVOZARD CONSULTING SERVICES](https://www.g2.com/sellers/evozard-consulting-services)
- **Year Founded:** 2016
- **HQ Location:** Vadodara, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4545f76ca8e0528a80628001d6d6097ccf6fe1087f34a3eb021fe856924396e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevozard-consulting-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Evolve](https://www.g2.com/products/evolve-evolve/reviews)

Evolve’s Route Manager can be used to conserve fuel, reduce mileage on vehicles, save time in the office, increase time with customers and spend less time on the road.

#### Who Is the Company Behind Evolve?

- **Seller:** [Evolve](https://www.g2.com/sellers/evolve)
- **HQ Location:** N/A
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cbb771e5dc533c75bc7795736e879f17eccceaef98e03f19850d55121d51bc95&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fevolveservicesoftware&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ExpandIT Mobile Field Service](https://www.g2.com/products/expandit-mobile-field-service/reviews)

ExpandIT was founded in 1998, has more than 60 team members in Europe and North America, a worldwide partner network and a portfolio of software designed for Business Central and Finance & Operations. Our product, ExpandIT Essentials is a SaaS solution focusing on ease of use for the field staff; on productivity for the back-office team, dispatchers and controllers and on user friendly simplicity for customers using the self-service portals. We help you get the right people to the right place in time with the parts and equipment to get the job done, while at the same time eliminating paperwork, redundant reporting and manual administrative work. ExpandIT creates a strong connection between your processes and Business Central\Finance and Operations, combining information from the back office with agile field procedures. Put your admin systems to work for the people who count on it the most - your customers and the teams that serve them.

#### Who Is the Company Behind ExpandIT Mobile Field Service?

- **Seller:** [ExpandIT International](https://www.g2.com/sellers/expandit-international)
- **Year Founded:** 1998
- **HQ Location:** Toronto, CA
- **Twitter:** @ExpandITES  
70 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=488aa0a76b1e679c19fbd089feee96f39d62314127c0fdc631a45aec8e4bd7d3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexpandit-solutions-as%2F&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

### [Ezist](https://www.g2.com/products/ezist/reviews)

Smarter warranty & service intelligence for assets — reduce downtime, prevent mistakes. Ezist is an operational intelligence platform that adds warranty awareness and financial risk visibility to asset management. We help multi-location businesses prevent costly service mistakes, track exposure before coverage is lost, and give leadership full control over service decisions.

#### Who Is the Company Behind Ezist?

- **Seller:** [Ezist](https://www.g2.com/sellers/ezist)
- **Year Founded:** 2022
- **HQ Location:** Reston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9264d5bd612e25e4916846b1e5739799ec28a354b11e7d2ddfed846b6da0fb6c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezist&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [ezServiceHUB](https://www.g2.com/products/ezservicehub/reviews)

As you cope with the growing demands of your Field Service business our easy to use field service management technology platform, will help manage your entire business far more effectively. We offer both Cloud and on premise software solutions with our products.

#### Who Is the Company Behind ezServiceHUB?

- **Seller:** [ezManagement](https://www.g2.com/sellers/ezmanagement)
- **Year Founded:** 1998
- **HQ Location:** Ireland/UK, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ec9c19a86876434ae72e01bedf69d3e845421db50d01df7733641fd533eb5c8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fez-management-limited%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [ez service manager](https://www.g2.com/products/ez-service-manager/reviews)

ez Field Service Office Manager Software - The POWER tool for Service companies!

#### Who Is the Company Behind ez service manager?

- **Seller:** [ez Management](https://www.g2.com/sellers/ez-management)
- **Twitter:** @ezmanagementltd  
331 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ec9c19a86876434ae72e01bedf69d3e845421db50d01df7733641fd533eb5c8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fez-management-limited%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Fame Service](https://www.g2.com/products/fame-service/reviews)

Software to help manage your field service operation, technicians, and customers.

#### Who Is the Company Behind Fame Service?

- **Seller:** [Fame Intelligence](https://www.g2.com/sellers/fame-intelligence)
- **Year Founded:** 2007
- **HQ Location:** Westport , US
- **Twitter:** @fameintel  
8 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd9fa198f4eabb12e0a91f21411d8c6dacae18b94ee766f6cb501154deab12c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffame-intel%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [FastTrack](https://www.g2.com/products/fmdirect-fasttrack/reviews)

FastTrack PPM is a competitively priced fully-featured scaleable automated facilities maintenance management system. Scheduling planned maintenance tasks has never been easier. FastTrack PPM has been created with end-users in mind and the user-friendly interface along with 'System Wizards' make it one of the leading packages available today. The PPM Task Wizard allows users to create automated facilities maintenance processes in seconds. A few simple clicks of the mouse can have the system scheduling up and running.

#### Who Is the Company Behind FastTrack?

- **Seller:** [FMDirect](https://www.g2.com/sellers/fmdirect)
- **Year Founded:** 2001
- **HQ Location:** Crowborough, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38fb7fb76731836f2b416a0393b31622c00caf2d5822b4e8360327f7f08c80b6&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffmdirect-uk-limited&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [FaultFixers](https://www.g2.com/products/faultfixers/reviews)

FaultFixers is a mobile and desktop application that helps streamline the work flow processes in property & facilities management so teams know exactly what to do and when -- we are re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much needed automation and self-service as standard -- resulting in reduced cost and increased uptime for your facilities.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind FaultFixers?

- **Seller:** [FaultFixers Technologies](https://www.g2.com/sellers/faultfixers-technologies)
- **Year Founded:** 2017
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ccd0dea31d832395b0dd1cce3e176f33be431cfc4149f021539d51415b73d1e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffaultfixers%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

- [‹ Prev ‹ Prev](/categories/field-service-management?open_modal_url=%2Fproducts%2Fhousecall-pro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Ffield-service-management%26source%3Dcategory&order=g2_score&page=30#product-list)
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- [Help Desk](/categories/help-desk)
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- [Customer Self-Service](/categories/customer-self-service)
- [Social Customer Service](/categories/social-customer-service)
- [Appointment Reminder](/categories/appointment-reminder)

- [Call & Contact Center](/categories/call-contact-center)
- [Client Onboarding](/categories/client-onboarding)
- [Co-Browsing](/categories/co-browsing)
- [Complaint Management](/categories/complaint-management)
- [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services)

- [Contact Center Payments](/categories/contact-center-payments)
- [Conversational Support](/categories/conversational-support)
- [Customer Communications Management](/categories/customer-communications-management)
- [Customer Education](/categories/customer-education)
- [Customer Service Automation](/categories/customer-service-automation)

[Browse Field Service Management Themes](/categories/field-service-management/themes)

 ![Inia Debnath](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inia Debnath")
ID

Researched and written by [Inia Debnath](https://research.g2.com/insights/author/inia-debnath)

Updated October 3, 2024

Field service management (FSM) software helps companies manage field-based workers by optimizing their positioning, availability, and skills as labor resources. These solutions are primarily used by companies that provide on-site service and technical expertise such as equipment maintenance, cleaning, repairs, moving, and/or delivery. The degree of technical expertise applied can vary from using their knowledge of cleaning methods, providing computer hardware support, to maintaining a city’s electrical grid.

Managers and supervisors use FSM software to organize scheduling, assignment, route planning, resource allocation, and work instruction to on-site field workers. Employees bring FSM software with them to provide updates on productivity, task completion, arrival/departure times, and technical support for any uncommon situations met on the job.

Field service management software usually integrates with software solutions such as [GIS software](https://www.g2.com/categories/gis) for location tracking; [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to find information about customers; and [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) or [design software](https://www.g2.com/categories/design) for technical specifications and instructions for maintenance and repairs.

To qualify for inclusion in the Field Service Management (FSM) category, a product must:

- Provide features to dispatch workers based on the type of work, their availability, and the physical locations of customers
- Include functionality to help managers prioritize field work and optimize the resources allocated to each job
- Provide information to field workers on their tasks and how to achieve them
- Deliver dashboards and analytics for managers to track ongoing field activities and the performance of field workers

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