# Best Field Service Management Software - Page 2

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 872

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,400+ Authentic Reviews
- 872+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=25952&focus%5B%5D=5422&focus%5B%5D=55257&focus%5B%5D=41285&focus%5B%5D=20433&focus%5B%5D=23672&focus%5B%5D=2732&focus%5B%5D=14037)

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, ServiceNow Field Service Management, Field Nation, Connecteam, Jotform, SAP Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=connecteam&focus%5B%5D=jotform&focus%5B%5D=sap-field-service-management&focus%5B%5D=housecall-pro)

**Sponsored**

### Axway Managed File Transfer (MFT)

Axway Managed File Transfer (MFT) is a comprehensive solution designed to help organizations effectively manage and control the secure transmission of data. With a strong emphasis on data protection and compliance with regulatory standards, Axway MFT has positioned itself as a leader in the managed file transfer technology space for over two decades. This solution enables businesses to streamline their data transfer processes while safeguarding sensitive information, making it an essential tool for modern enterprises. The Axway MFT solution is particularly advantageous for organizations that require a reliable and scalable method for transferring large volumes of data across various platforms and locations. Its target audience encompasses businesses of all sizes, with a notable focus on industries such as finance, healthcare, and logistics, where data security and compliance are critical. Use cases for Axway MFT include secure file sharing between partners and clients, automated data transfers between internal applications, and the management of sensitive information exchanges—all while ensuring the integrity and confidentiality of the data being transmitted. Key features of Axway MFT include SecureTransport, Transfer CFT, Workbench, and Managed Cloud Services. SecureTransport serves as a robust MFT gateway capable of handling high-volume file transfers with high fault tolerance and availability, ensuring that critical data flows remain uninterrupted. This feature is vital for organizations that cannot afford downtime in their data transfer operations. Transfer CFT simplifies cross-file transfers, allowing for seamless integration across diverse platforms and operating systems, which is essential for businesses operating in a multi-vendor environment. Workbench provides a consolidated view of the health, queue lengths, and service status of the network, enabling organizations to proactively address potential issues before they escalate. The Managed Cloud Services offered by Axway combine the benefits of a cloud-based platform with the expertise of Axway’s technical team. This service not only reduces operational costs but also provides a highly secure environment for data transfers. By leveraging these cloud services, organizations can allocate their IT resources more effectively, allowing them to focus on growth and innovation rather than maintenance tasks. Axway MFT stands out as a robust solution that addresses the complex needs of secure data transmission in today's digital landscape. Its combination of advanced features, scalability, and strong compliance capabilities makes it an invaluable asset for organizations looking to enhance their data transfer processes while ensuring the utmost security and reliability.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-08-13T20%3A49%3A48Z&secure%5Bdisplayable_resource_id%5D=1535&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=68683&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=68683&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%3Fpage%3D2%26post_lead_product%3Dsalesforce-field-service&secure%5Btoken%5D=ae4564e8904d5cb3ab4c4bafe50c17465ddf622b98e9c32ca7326e0ece4fa929&secure%5Burl%5D=https%3A%2F%2Fwww.axway.com%2Fen%2Fproducts%2Fmanaged-file-transfer%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dlg_mft_na%26utm_content%3Dg2_clicks&secure%5Burl_type%5D=custom_url)

### [GoCanvas](https://www.g2.com/products/canvas-solutions-gocanvas/reviews)

GoCanvas is a mobile-first field operations platform that helps businesses eliminate errors, reduce admin time, and complete jobs faster. Built for teams in the field, GoCanvas replaces paperwork and manual handoffs with easy-to-use mobile forms and flexible digital workflows that connect the field and office in real time. Turn your existing PDFs into smart, mobile-friendly forms using an AI-powered form converter or an intuitive drag-and-drop builder. Streamline inspections, work orders, safety checks, and daily reports by capturing photos and videos, scanning barcodes, logging GPS, and collecting e-signatures - even while offline, with automatic sync when connectivity returns. With thousands of integrations, GoCanvas fits seamlessly into your existing systems so teams always have access to accurate, real-time data. And powerful analytics let you track performance, uncover trends, and make data-informed decisions that drive efficiency. GoCanvas is trusted by thousands of businesses across industries like construction, energy and utilities, transportation, and field services to streamline operations, ensure compliance, and deliver better results—faster.

**Average Rating:** 4.3/5.0

**Total Reviews:** 76

#### How Do G2 Users Rate GoCanvas?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Roles:** 9.2/10 (Category avg: 8.6/10)
- **Analytics:** 7.5/10 (Category avg: 8.4/10)
- **Location:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind GoCanvas?

- **Seller:** [Canvas Solutions](https://www.g2.com/sellers/canvas-solutions)
- **Year Founded:** 2008
- **HQ Location:** Reston, VA
- **Twitter:** @GoCanvas  
2,657 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c00f86cf44097a0730a8de4b8e3538d8d5b807c0d65ca4311626838bb92d6b6a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F203892%2F&secure%5Burl_type%5D=linkedin_company_website)  
230 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction, Computer Software
- **Company Size:** 44% Medium, 39% Small

#### What Do G2 Reviewers Say About GoCanvas?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of GoCanvas, finding it affordable and well-organized for their needs.
- Users appreciate the **user-friendliness** of GoCanvas, finding it organized, easy to use, and affordable.
- Users value the **customizability of the forms** in GoCanvas, enhancing their experience with tailored solutions.
- Users love the **form customization** options in GoCanvas, enhancing their overall experience and satisfaction.
- Users appreciate the **customization options** for forms in GoCanvas, allowing tailored solutions for their needs.

##### Cons

- Users find the **interface outdated** and overly complicated, suggesting it needs significant updates and refinements.
- Users find the **clarity issues** with GoCanvas's AI tool affect the quality and speed of responses and images.
- Users find the **complexity** of GoCanvas scheduling to be outdated and unnecessarily complicated for their needs.
- Users find the **complex setup** of GoCanvas to be outdated and unnecessarily complicated for their needs.
- Users find the **complex usability** of GoCanvas scheduling features cumbersome and outdated, leading to frustration.

#### What Are Recent G2 Reviews of GoCanvas?

**["Eliminates Paperwork, Perfect for Construction"](https://www.g2.com/survey_responses/gocanvas-review-12298864)**

**Rating:** 5.0/5.0 stars

_— Michael M._

[Read full review](https://www.g2.com/survey_responses/gocanvas-review-12298864)

**["Easy Assignment Submissions with a Favorite Auto-Save Feature"](https://www.g2.com/survey_responses/gocanvas-review-11851008)**

**Rating:** 5.0/5.0 stars

_— Dawn J._

[Read full review](https://www.g2.com/survey_responses/gocanvas-review-11851008)

### [Praxedo](https://www.g2.com/pt/products/praxedo/reviews)

Praxedo é uma plataforma especializada de Gestão de Serviços de Campo (FSM) de ponta, desenvolvida especificamente para operações industriais de médio porte e grandes empresas, incluindo implantações de fibra de telecomunicações, manutenção de redes de utilidades, diagnósticos de HVAC comerciais, instalações de energia solar e manutenção de equipamentos pesados. O Ponto Ideal de FSM para o Mercado Médio Líderes de operações escolhem o Praxedo porque ele atinge o ponto ideal funcional. Ele supera as limitações rígidas de ferramentas básicas de agendamento que não podem ser escaladas, enquanto evita completamente os custos exorbitantes de implantação, a codificação personalizada pesada e os cronogramas de vários meses associados a plataformas empresariais excessivamente complexas. O Praxedo oferece controle operacional profundo com uma implementação rápida e sem interrupções que coloca as equipes de campo em funcionamento em uma fração do tempo. Arquitetura Flexível e Ecossistema Aberto Projetado para substituir perfeitamente planilhas não escaláveis, fluxos de trabalho manuais e sistemas caseiros antigos, o Praxedo possui APIs Abertas robustas e conectividade de dados flexível. A plataforma conecta facilmente a atividade diária de campo ao software crítico de back-office, apresentando capacidade de integração pré-construída para Microsoft Dynamics 365 Business Central, Sage 200cloud, SAP ECC e QuickBooks Online, além de compatibilidade padrão com CRMs amplamente utilizados, aplicativos de faturamento especializados da indústria e bancos de dados de ativos internos. Capacidades Principais e Casos de Uso Práticos: SmartScheduler Roteamento Automatizado: Desenvolvido para eliminar a coordenação manual e processos de despacho caóticos. O motor de agendamento inteligente automatiza o planejamento diário agrupando instantaneamente trabalhos com base na proximidade de viagem, janelas de compromisso e certificações de técnicos, garantindo que a pessoa certa seja designada para o trabalho certo sempre. Aplicativo Móvel Intuitivo e Visibilidade de Mapa ao Vivo: Projetado para rápida adoção por equipes de campo, o aplicativo móvel fácil de usar fornece acesso em tempo real a detalhes do trabalho, histórico e rotas ótimas. Simultaneamente, os despachantes de escritório ganham uma visão clara e ao vivo do status e progresso dos técnicos, fechando a lacuna de comunicação entre o campo e o back office. Fluxos de Trabalho Offline Confiáveis: Construído para equipes de campo operando em regiões remotas ou zonas sem sinal (como porões ou locais de utilidades rurais). Os técnicos podem completar listas de verificação de segurança, atualizar status de trabalho e capturar assinaturas de clientes totalmente offline, com dados sincronizando automaticamente assim que o sinal retorna. Geofencing e Listas de Verificação Personalizadas: As equipes de operações podem facilmente visualizar zonas de serviço geográficas para otimizar o rastreamento diário. Os despachantes também podem implantar formulários digitais flexíveis e listas de verificação de segurança sem código, adaptados a linhas de negócios específicas, garantindo conformidade consistente e coleta de dados em cada chamada de serviço. Confiado globalmente por mais de 1.500 empresas e 65.000 usuários diários, o Praxedo fornece a visibilidade operacional, escalabilidade e precisão de relatórios necessárias para operar uma organização de campo moderna e eficiente.

**Average Rating:** 4.5/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate Praxedo?

- **the product tem sido um bom parceiro comercial?:** 9.3/10 (Category avg: 8.9/10)
- **Papéis:** 8.8/10 (Category avg: 8.6/10)
- **Analytics:** 6.9/10 (Category avg: 8.4/10)
- **Localização:** 8.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Praxedo?

- **Vendedor:** [Praxedo](https://www.g2.com/pt/sellers/praxedo)
- **Website da Empresa:** www.praxedo.com
- **Ano de Fundação:** 2005
- **Localização da Sede:** Paris, FR
- **Twitter:** @Praxedo  
644 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22822713812e555b5f3aeeeb3662bd004601e2f17b6dd48ff93ec893b25e51ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpraxedo&secure%5Burl_type%5D=linkedin_company_website)  
148 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 69% Small, 27% Medium

#### What Do G2 Reviewers Say About Praxedo?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam a **facilidade de uso** do Praxedo, melhorando o fluxo de trabalho e simplificando a gestão de tarefas para as equipes de campo.
- Os usuários apreciam a **gestão eficiente de agendamentos** do Praxedo, melhorando a organização e as atualizações em tempo real para o trabalho de campo.
- Os usuários apreciam a **configuração fácil** do Praxedo, permitindo uma implementação rápida e colaboração perfeita da equipe.
- Os usuários apreciam a **fácil gestão e acompanhamento de ordens de serviço** com a plataforma organizada e o aplicativo móvel da Praxedo.
- Os usuários valorizam a **eficiência de rastreamento** do Praxedo, melhorando a organização e simplificando a gestão de ordens de serviço de forma contínua.

##### Cons

- Os usuários enfrentam **problemas de agendamento** com o Praxedo, particularmente com exportações de relatórios e limitações de atribuição técnica.
- Os usuários enfrentam **problemas de conectividade** com o Praxedo, pois o aplicativo os desconecta após períodos de inatividade.
- Os usuários desejam uma **melhoria na integração** com o Quickbooks, especificamente em relação à funcionalidade de seleção de endereço.
- Os usuários acham os **problemas de preços** com o Praxedo frustrantes, pois recursos essenciais são frequentemente considerados complementos.
- Os usuários acham a **configuração inicial complexa** , tornando a configuração para novos usuários desafiadora e demorada.

#### What Are Recent G2 Reviews of Praxedo?

**["Formulários fáceis, interface intuitiva e excelente suporte"](https://www.g2.com/pt/survey_responses/praxedo-review-13104111)**

**Rating:** 4.5/5.0 stars

_— Usuário Verificado em Maquinário_

[Read full review](https://www.g2.com/pt/survey_responses/praxedo-review-13104111)

**["Fácil de usar com registros claros de ativos e visuais de carga de trabalho de técnicos"](https://www.g2.com/pt/survey_responses/praxedo-review-12881964)**

**Rating:** 5.0/5.0 stars

_— Zuleyma L._

[Read full review](https://www.g2.com/pt/survey_responses/praxedo-review-12881964)

#### What Are G2 Users Discussing About Praxedo?

- [Para que é usado o Praxedo?](https://www.g2.com/pt/discussions/what-is-praxedo-used-for) - 1 comment

### [Route4Me](https://www.g2.com/products/route4me/reviews)

Routing chaos finally solved. Extremely easy-to-use, Route4Me Route Planner automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, field merchandising, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and route optimization software for small businesses and enterprises to over 40,000 customers. Route4Me supports integrations with telematics vendors such as Verizon Connect, Geotab, Samsara, Azuga, and many more!

**Average Rating:** 4.7/5.0

**Total Reviews:** 131

#### How Do G2 Users Rate Route4Me?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Roles:** 9.4/10 (Category avg: 8.6/10)
- **Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Location:** 9.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Route4Me?

- **Seller:** [Route4Me Inc](https://www.g2.com/sellers/route4me-inc)
- **Company Website:** route4me.com
- **Year Founded:** 2009
- **HQ Location:** Tampa, Florida
- **Twitter:** @Route4me  
509 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=79c9c04be26a4e5793c2a9aa747ac5c33c7085010720cd491724cc556f6ed68e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5919409%2F&secure%5Burl_type%5D=linkedin_company_website)  
95 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad
- **Company Size:** 61% Small, 25% Medium

#### What Do G2 Reviewers Say About Route4Me?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Route4Me to be **very easy to use** , enabling quick route changes and efficient team training.
- Users value the **route optimization capabilities** of Route4Me, enhancing efficiency and real-time tracking for better dispatch management.
- Users value the **optimized routing and real-time tracking** features of Route4Me, enhancing communication and efficiency.
- Users commend the **exceptional customer support** of Route4Me, appreciating the quick and helpful responses at any time.
- Users appreciate the **effective route optimization** of Route4Me, enhancing efficiency and ensuring timely deliveries with minimal effort.

##### Cons

- Users often face **routing issues** with Route4Me, leading them to rely on third-party navigation apps.
- Users report **technical issues** with Route4Me, including app crashes and data syncing problems affecting functionality.
- Users express concern over **insufficient information** , leading to challenges in effectively utilizing Route4Me's features.
- Users find the **mapping issues** in Route4Me require reliance on third-party apps due to inaccuracies.
- Users highlight the need for improved **routing accuracy** in Route4Me, as some addresses are difficult to locate.

#### What Are Recent G2 Reviews of Route4Me?

**["Route4Me Makes Route Planning and Optimization, and Real-Time Driver Tracking Effortless"](https://www.g2.com/survey_responses/route4me-review-12402261)**

**Rating:** 5.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/route4me-review-12402261)

**["Optimized Routes That Keep Deliveries On Schedule"](https://www.g2.com/survey_responses/route4me-review-13048001)**

**Rating:** 5.0/5.0 stars

_— Ludwin Gamez G._

[Read full review](https://www.g2.com/survey_responses/route4me-review-13048001)

#### What Are G2 Users Discussing About Route4Me?

- [How much does Route4Me cost?](https://www.g2.com/discussions/route4me-how-much-does-route4me-cost) - 1 comment
- [How much does Route4Me cost?](https://www.g2.com/discussions/how-much-does-route4me-cost) - 1 comment
- [What is the best route planning software?](https://www.g2.com/discussions/route4me-what-is-the-best-route-planning-software)
- [What is a route optimization software?](https://www.g2.com/discussions/what-is-a-route-optimization-software) - 2 comments
- [How does Route4Me app work?](https://www.g2.com/discussions/how-does-route4me-app-work)

### [Badger Maps](https://www.g2.com/products/badger-maps/reviews)

Your field sales tool kit to sell more– Badger Maps is the top rated mobile app for B2B reps in the field and a total territory management for your entire field team. With Badger, outside sales & field service reps get a mobile app (available on both iPhone and Android) that cuts drive time, improves data collection, and increases sales. Activities that were once a time sink like customer mapping, route planning, scheduling, data collection, and reporting are all made easy with Badger’s mobile mapping app. Paired with a suite of territory management tools that includes performance dashboards and a robust territory mapping interface, Badger Maps will enhance the workflows of everyone on your field team with features like: Route Planner & Mobile Sales Mapping - Fit 2 more meetings into each day by optimizing routes with up to 120 stops. - Visualize all your Accounts, Contacts, Leads, and Opportunities on an interactive map on your phone. - Filter and colorize accounts by custom metrics like priority status or last order date to instantly spot your best opportunities as you plan your day. - Plan and save all your routes in advance so you never fly blind on the road. Scheduling & Reminders - Sync routes to your calendar with the touch of the button. - Get alerts for follow-ups or nearby accounts that need attention. Mobile Lead Generation - Find new, qualified leads near your route– great for downtime on the road! Data Collection & A Mobile CRM Front-End - Take notes, capture photos, and keep all your customer information up to date from your phone. - Automatically sync all your data with the leading CRMs including Salesforce, HubSpot, Zoho, Microsoft Dynamics, NetSuite, Pipedrive, monday.com, Veeva, Insightly, SugarCRM, and more. - Map and access all your CRM data in the field. See the relationship between different data types so you’re never left fumbling for the information you need to serve your customers. Reporting & Mileage Tracking - Get automated reports summarizing your routes and customer activity. - Generate mileage tracking reports that make submitting your expenses easy. Territory Mapping & Management - See all your reps’ data represented in performance dashboards and customizable charts & graphs. - Use territory alignment software to automatically balance and optimize your territories. - Automate lead routing to assign new leads to the right territory instantly- no manual work needed! - Create competitions and incentivize your reps with dynamic leaderboards. - Uncover insights with territory mapping tools like heat maps, bubble maps, thematic maps & more. Get a free 14-day trial, integrated with your CRM. With optimized routes, Badger pays for itself with just the savings on gas!

**Average Rating:** 4.7/5.0

**Total Reviews:** 335

#### How Do G2 Users Rate Badger Maps?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Roles:** 5.9/10 (Category avg: 8.6/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 7.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Badger Maps?

- **Seller:** [Badger Maps, Inc](https://www.g2.com/sellers/badger-maps-inc)
- **Company Website:** www.badgermapping.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @BadgerMaps  
2,095 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=021b05f4594b3343e666b908c162195e7f1d84ae3801edfc12d29b9f42ada54a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2719153%2F&secure%5Burl_type%5D=linkedin_company_website)  
75 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Territory Manager, Owner
- **Top Industries:** Medical Devices, Wholesale
- **Company Size:** 63% Small, 24% Medium

#### What Do G2 Reviewers Say About Badger Maps?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Badger Maps, appreciating its smooth setup and intuitive features for efficiency.
- Users appreciate the **visual mapping feature** of Badger Maps, enhancing organization and productivity in planning daily routes.
- Users value the **route optimization** feature of Badger Maps, enhancing efficiency and streamlining their daily tasks.
- Users value the **route planning features** of Badger Maps, enhancing efficiency and ease in managing client visits.
- Users appreciate the **responsive and helpful customer support** from Badger Maps, enhancing their overall mapping experience.

##### Cons

- Users experience **routing issues** with Badger Maps, leading to backtracking and inefficiencies in navigation.
- Users experience issues with **navigation accuracy** and limited search capabilities in Badger Maps, affecting their efficiency.
- Users find the **pricing to be high** compared to its features, especially for limited usage scenarios.
- Users suggest that **improvement in sync and functionality** between mobile and online versions is needed for better efficiency.
- Users feel the **route optimizer overlooks appointment times** , leading to inefficiencies and limits on account management features.

#### What Are Recent G2 Reviews of Badger Maps?

**["Time-Saving Visual Tool for Territory Management"](https://www.g2.com/survey_responses/badger-maps-review-13264717)**

**Rating:** 5.0/5.0 stars

_— CRW W._

[Read full review](https://www.g2.com/survey_responses/badger-maps-review-13264717)

**["Infield Makes Trip Planning and Record Keeping Easy—with Responsive Support"](https://www.g2.com/survey_responses/badger-maps-review-12707794)**

**Rating:** 5.0/5.0 stars

_— Lisa R._

[Read full review](https://www.g2.com/survey_responses/badger-maps-review-12707794)

#### What Are G2 Users Discussing About Badger Maps?

- [How does route planning software work?](https://www.g2.com/discussions/how-does-route-planning-software-work) - 1 comment
- [Are Badger maps free?](https://www.g2.com/discussions/are-badger-maps-free) - 3 comments
- [What is the best route planning software?](https://www.g2.com/discussions/what-is-the-best-route-planning-software) - 3 comments
- [How does Badger app work?](https://www.g2.com/discussions/how-does-badger-app-work) - 2 comments

### [Zapium](https://www.g2.com/products/zapium/reviews)

Zapium an AI and IoT powered maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is reduced downtime and operational costs. Our software suite consists of- - CMMS (https://www.zapium.com/software/cmms/) - Field Service Management (https://www.zapium.com/software/field-service-management/) - Facility Maintenance (https://www.zapium.com/software/facilities-maintenance-management/) - Asset Management (https://www.zapium.com/software/asset-management/)

**Average Rating:** 5.0/5.0

**Total Reviews:** 158

#### How Do G2 Users Rate Zapium?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 9.9/10 (Category avg: 8.6/10)
- **Analytics:** 9.7/10 (Category avg: 8.4/10)
- **Location:** 9.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Zapium?

- **Seller:** [Zapium](https://www.g2.com/sellers/zapium)
- **Company Website:** www.zapium.com
- **Year Founded:** 2021
- **HQ Location:** Irving, Texas
- **Twitter:** @ZapiumHQ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be78d6beb8d43b96be5f9288c7499155a56d1e34520e7cb2e377d8a7bdaf7a14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzapiuminc%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Facilities Services, Financial Services
- **Company Size:** 8% Small, 6% Medium

#### What Do G2 Reviewers Say About Zapium?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **maintenance efficiency** of Zapium, simplifying scheduling and reducing unexpected equipment failures.
- Users value the **effortless task management** of Zapium, enhancing productivity through automation and streamlined processes.
- Users value the **efficient tracking** of maintenance tasks and work orders, enhancing overall operational efficiency.
- Users appreciate the **streamlined work order management** in Zapium, enhancing efficiency in tracking maintenance tasks.
- Users value the **efficient asset management** capabilities of Zapium, enhancing workflow and task oversight.

##### Cons

- Users express the need for **customized reports** in Zapium, indicating room for improvement in reporting features.
- Users express a need for **customized reports** , indicating that the existing reporting features are inadequate.
- Users feel the **custom alerts and notifications** could be improved for a more tailored experience with Zapium.
- Users feel that the **custom alerts and notifications** in Zapium could be significantly expanded for better functionality.
- Users express the need for **customized reports** as current reporting options fall short of expectations.

#### What Are Recent G2 Reviews of Zapium?

**["Strong Support For Service Sales And Maintenance Account Planning"](https://www.g2.com/survey_responses/zapium-review-12943460)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/zapium-review-12943460)

**["Good Tool For HVAC and DG Complaint Resolution"](https://www.g2.com/survey_responses/zapium-review-12942886)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/zapium-review-12942886)

#### What Are G2 Users Discussing About Zapium?

- [What is Field Circle used for?](https://www.g2.com/discussions/what-is-field-circle-used-for)

### [Fieldcode](https://www.g2.com/products/fieldcode/reviews)

Fieldcode is a field service management software built on 20 years of global expertise offering a fully automated, Zero-Touch process for field operations. Designed for efficiency, Fieldcode automates ticket handling from creation to technician assignment, reducing manual tasks and easing dispatcher workloads. With one of the most cost-effective pricing options on the market, Fieldcode helps businesses streamline their service lifecycle, boost efficiency, and enhance customer experiences.

**Average Rating:** 5.0/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Fieldcode?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 9.8/10 (Category avg: 8.6/10)
- **Analytics:** 9.9/10 (Category avg: 8.4/10)
- **Location:** 9.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Fieldcode?

- **Seller:** [Fieldcode](https://www.g2.com/sellers/fieldcode)
- **Year Founded:** 2001
- **HQ Location:** Nuremberg, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=787d4149e3433b37e18844ca0b577699b24ee1171b7c40ece437529d45d1f4d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffieldcode%2F&secure%5Burl_type%5D=linkedin_company_website)  
45 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 48% Large, 38% Medium

#### What Do G2 Reviewers Say About Fieldcode?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient data management** of Fieldcode, enabling seamless tracking of tasks and team performance.
- Users value the **real-time data** provided by Fieldcode, enhancing communication and improving operational efficiency significantly.
- Users value the **ease of use** of Fieldcode, enjoying convenient access to job details without paperwork.
- Users value the **regular updates** of Fieldcode, enhancing features like route optimization and real-time dashboard capabilities.
- Users value the **reporting features** of Fieldcode for effective team performance tracking and SLA management.

##### Cons

- Users find that the **learning curve can be steep** for advanced features, though basics are manageable.
- Users face **setup difficulties** with advanced features, requiring significant time and effort for initial configuration.
- Users note the **feature limitations** of Fieldcode, particularly the lack of built-in accounting and billing functionalities.
- Users noted the **initial setup complexity** of Fieldcode, though support resources are helpful for overcoming this challenge.
- Users find the **limited automation** a drawback, as advanced features need extensive initial setup and technical support.

#### What Are Recent G2 Reviews of Fieldcode?

**["Fieldcode Replaced Manual Tracking with a Quick, Easy Mobile App"](https://www.g2.com/survey_responses/fieldcode-review-12668348)**

**Rating:** 5.0/5.0 stars

_— Stephanos H._

[Read full review](https://www.g2.com/survey_responses/fieldcode-review-12668348)

**["Fieldcode Streamlines High-Volume IT Field Service with Smart Dispatching"](https://www.g2.com/survey_responses/fieldcode-review-12973584)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/fieldcode-review-12973584)

### [Zuper](https://www.g2.com/products/zuper/reviews)

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes. Key features: Intelligent Scheduling & Dispatching Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel. Mobile App with Offline Mode Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite. Customer Portal & Real-Time Updates Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step. No-Code Workflows & Automation Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors. Analytics & Reporting Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments. Scalable Integrations Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack.

**Average Rating:** 4.7/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate Zuper?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 8.4/10 (Category avg: 8.6/10)
- **Analytics:** 7.9/10 (Category avg: 8.4/10)
- **Location:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Zuper?

- **Seller:** [Zuper](https://www.g2.com/sellers/zuper)
- **Year Founded:** 2020
- **HQ Location:** Seattle, Washington
- **Twitter:** @ZuperInc  
642 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ef75bf3b7333cb39d970a2ea9f600924ca83df42d0c4643b5f67d6200e0c3dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzuperhub%2F&secure%5Burl_type%5D=linkedin_company_website)  
290 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Operations Manager
- **Top Industries:** Information Technology and Services, Consumer Services
- **Company Size:** 57% Small, 39% Medium

#### What Do G2 Reviewers Say About Zuper?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** from Zuper, with a dedicated team addressing all needs and challenges.
- Users value the **customization options** of Zuper, enhancing their ability to tailor the software to specific business needs.
- Users find Zuper's **ease of use** exceptional, transforming field service management into a seamless experience.
- Users value Zuper's **seamless integrations** , enhancing automation and efficiency for a streamlined field service experience.
- Users value the **smart automation and easy scheduling** in Zuper, enhancing efficiency and improving customer experience.

##### Cons

- Users note that **improvement is needed** in bug fixes and features like purchase order generation and time entry.
- Users note a **long learning curve** for first-time users, making initial use of Zuper somewhat challenging.
- Users experience **customization difficulties** with Zuper, finding it complex and time-consuming to achieve the desired setup.
- Users find the **feature limitations** of Zuper hinder integration and increase implementation timeframes significantly.
- Users experience **slow performance** with Zuper, causing inefficiencies in daily tasks and feature implementation delays.

#### What Are Recent G2 Reviews of Zuper?

**["A wonderful user friendly software"](https://www.g2.com/survey_responses/zuper-review-11585133)**

**Rating:** 5.0/5.0 stars

_— Megan P._

[Read full review](https://www.g2.com/survey_responses/zuper-review-11585133)

**["Versatile Field Service Tool with Powerful Features, But Complex Implementation"](https://www.g2.com/survey_responses/zuper-review-11835077)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/zuper-review-11835077)

#### What Are G2 Users Discussing About Zuper?

- [What is Zuper Pro used for?](https://www.g2.com/discussions/what-is-zuper-pro-used-for) - 1 comment

### [Kickserv](https://www.g2.com/products/kickserv/reviews)

Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.

**Average Rating:** 4.5/5.0

**Total Reviews:** 178

#### How Do G2 Users Rate Kickserv?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Roles:** 9.2/10 (Category avg: 8.6/10)
- **Analytics:** 8.6/10 (Category avg: 8.4/10)
- **Location:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Kickserv?

- **Seller:** [EverCommerce](https://www.g2.com/sellers/evercommerce)
- **Company Website:** www.evercommerce.com
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3bc9eefe9136096fcd51bbdfa20a8076aa048f93029450d0bd6706aaa000a93a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevercommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,612 employees on LinkedIn®
- **Ownership:** NASDAQ: EVCM

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Construction, Consumer Services
- **Company Size:** 85% Small, 15% Medium

#### What Do G2 Reviewers Say About Kickserv?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Kickserv, highlighting its simple navigation and straightforward appointment management.
- Users value the **efficient scheduling management** in Kickserv, appreciating its ease and outstanding customer support.
- Users praise the **outstanding customer support** of Kickserv, appreciating prompt assistance and effective solutions to issues.
- Users rave about the **ease of scheduling** with Kickserv, appreciating its straightforward interface and excellent support.
- Users value the **exceptional client management** capabilities of Kickserv, enhancing project visibility and customer satisfaction effectively.

##### Cons

- Users often find the **mobile app's limitations** frustrating, wishing for improved functionality and user experience.
- Users face **scheduling issues** with Kickserv, finding it difficult to navigate and manage their calendars effectively.
- Users find the **calendar navigation cumbersome** , making it difficult to access specific weeks without extra steps.
- Users find some **limited functionality** in Kickserv's mobile apps, impacting their overall experience and employee interaction.
- Users express concern over the **higher subscription rate** needed for accessing external payment options in Kickserv.

#### What Are Recent G2 Reviews of Kickserv?

**["Intuitive, Anywhere Access Invoicing With Responsive Support at a Fair Price"](https://www.g2.com/survey_responses/kickserv-review-13228849)**

**Rating:** 5.0/5.0 stars

_— JDamery ._

[Read full review](https://www.g2.com/survey_responses/kickserv-review-13228849)

**["Great Experience Overall"](https://www.g2.com/survey_responses/kickserv-review-12426814)**

**Rating:** 5.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/kickserv-review-12426814)

#### What Are G2 Users Discussing About Kickserv?

- [What is Kickserv used for?](https://www.g2.com/discussions/what-is-kickserv-used-for)

### [Appenate (formerly Forms On Fire)](https://www.g2.com/products/appenate-formerly-forms-on-fire/reviews)

Appenate – Build Powerful No-Code Apps & Forms That Work Anywhere. Appenate is the most flexible no-code platform for businesses needing mobile Forms and Apps built around their own processes. Whether it’s maintenance, field service, inspections, inventory management, or workflow automation, Appenate lets you build and deploy enterprise-grade apps in minutes - with no developers required. Why Teams Choose Appenate Unlike other no-code tools that limit customization, Appenate gives you complete control - from data capture and offline access to white-labelling, AI-assisted form creation, and deep integrations. Key Features & Benefits ✔️ Create & customize Forms in minutes with AI: Skip the blank canvas – just describe your form by text or voice, and AI creates a ready-to-use starting point with configured fields. ✔️ Fully Native Apps: Run faster and more reliably with true native performance on iOS, Android, and Windows. ✔️ Works Offline: Stay productive in the field - even with zero connectivity. Sync automatically when back online. ✔️ Powerful Integrations: Connect your data to Salesforce, SharePoint, Power BI, and hundreds more. ✔️ Full White-Label: Deliver a 100% branded experience with no trace of Appenate - perfect for internal rollouts or reselling. ✔️ Advanced Data Capture: Harness GPS, NFC, OCR, barcodes, photos, and contactless signatures for complete accuracy. ✔️ Role-Based Access: Manage users, teams, and permissions securely across your organization. ✔️ Automated Reports: Instantly convert captured data into Word, Excel, or PDF templates for client-ready reports. ✔️ Pre-Built App Templates: Get started fast with hundreds of ready-to-use apps that can be customized to your workflow. ✔️ Lifetime Support: Enjoy free onboarding, in-depth documentation, and customer support for life - no extra fees. Who Uses Appenate Appenate powers teams across industries like construction, logistics, manufacturing, field service, and facilities management - helping them digitize operations, stay compliant, and increase ROI without the need for developers. “Simply put, Appenate not only saves us time & money – it helps us stay compliant.” - Simon Ozanne, Alacon Aero “With Appenate, we get better quality data & have minimized our post-processing time.” - Project Manager, Amey Trusted by 80,000+ Users in 100+ Countries 🚀 Start your free trial today - build your first custom app in minutes, no credit card required.

**Average Rating:** 4.5/5.0

**Total Reviews:** 264

#### How Do G2 Users Rate Appenate (formerly Forms On Fire)?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 9.0/10 (Category avg: 8.6/10)
- **Analytics:** 9.3/10 (Category avg: 8.4/10)
- **Location:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Appenate (formerly Forms On Fire)?

- **Seller:** [Appenate (Pty) Ltd](https://www.g2.com/sellers/appenate-pty-ltd)
- **Company Website:** www.appenate.com
- **Year Founded:** 2011
- **HQ Location:** Brisbane, Australia
- **Twitter:** @appenate  
3,639 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f44a0929a09b4a347a65efab3524462bcf0edfa7843e9c8331bf234134ffac16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2909904&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction, Information Technology and Services
- **Company Size:** 55% Small, 36% Medium

#### What Do G2 Reviewers Say About Appenate (formerly Forms On Fire)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization capabilities** of Appenate, enhancing data collection and integrating seamlessly with existing workflows.
- Users highlight the **ease of use** of Appenate, praising its intuitive design and excellent customer support.
- Users appreciate the **customization options** in Appenate, enhancing data collection efficiency and integration with existing workflows.
- Users value the **easy form creation** process of Appenate, enabling quick setup and effective data management without technical skills.
- Users commend the **exceptional customer support** of Appenate, highlighting quick responses and reliable assistance throughout their experience.

##### Cons

- Users find the **initial learning curve** for advanced features in Forms On Fire to be complex and overwhelming.
- Users find the **initial learning difficulty** for advanced features to be complex and overwhelming, especially for beginners.
- Users find the **initial learning curve and navigation complexity** of Forms On Fire challenging, especially for newcomers.
- Users find the app suffers from **performance issues** , especially with slow sync and navigating complex forms.
- Users often experience **slow performance** in Appenate, particularly with form submissions and syncing issues in the field.

#### What Are Recent G2 Reviews of Appenate (formerly Forms On Fire)?

**["Intuitive UI and Outstanding Support That Revolutionised Our Business"](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13176607)**

**Rating:** 5.0/5.0 stars

_— Prince S._

[Read full review](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13176607)

**["Gift that keeps giving - Custom Forms and Output Templates for Tailored Client Reporting"](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13135073)**

**Rating:** 4.0/5.0 stars

_— Techniko G._

[Read full review](https://www.g2.com/survey_responses/appenate-formerly-forms-on-fire-review-13135073)

#### What Are G2 Users Discussing About Appenate (formerly Forms On Fire)?

- [What is Forms On Fire used for?](https://www.g2.com/discussions/what-is-forms-on-fire-used-for) - 1 comment
- [What is Appenate used for?](https://www.g2.com/discussions/what-is-appenate-used-for) - 1 comment

### [Skedulo](https://www.g2.com/products/skedulo/reviews)

Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

**Average Rating:** 4.1/5.0

**Total Reviews:** 422

#### How Do G2 Users Rate Skedulo?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Roles:** 7.9/10 (Category avg: 8.6/10)
- **Analytics:** 7.6/10 (Category avg: 8.4/10)
- **Location:** 8.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Skedulo?

- **Seller:** [Skedulo](https://www.g2.com/sellers/skedulo)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @Skedulo  
903 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b612aa4cb52ce2d1fd6a3728b5834ff08cde8b3c193e741eabc904328b5ca80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3252148%2F&secure%5Burl_type%5D=linkedin_company_website)  
183 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Dispatcher, Salesforce Administrator
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 59% Medium, 27% Small

#### What Do G2 Reviewers Say About Skedulo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations.
- Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate.
- Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity.
- Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise.
- Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams.

##### Cons

- Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications.
- Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance.
- Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing.
- Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management.
- Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction.

#### What Are Recent G2 Reviews of Skedulo?

**["Skedulo Makes Scheduling and Resource Planning Simple and Efficient"](https://www.g2.com/survey_responses/skedulo-review-12860326)**

**Rating:** 4.5/5.0 stars

_— MARTHA L._

[Read full review](https://www.g2.com/survey_responses/skedulo-review-12860326)

**["Easy Job Scheduling with Smart Optimisation and Outstanding Support"](https://www.g2.com/survey_responses/skedulo-review-12889919)**

**Rating:** 4.5/5.0 stars

_— Nathan S._

[Read full review](https://www.g2.com/survey_responses/skedulo-review-12889919)

#### What Are G2 Users Discussing About Skedulo?

- [What is Skedulo used for?](https://www.g2.com/discussions/what-is-skedulo-used-for)

### [OptimoRoute](https://www.g2.com/products/optimoroute/reviews)

OptimoRoute is the #1 route optimization and route planning platform. OptimoRoute provides seamless and intuitive end-to-end route optimization and automation for delivery, field service, and logistics companies, powering operational efficiency and time and cost savings. OptimoRoute is more than 20x faster and more scalable than any other platform on the market optimizing 10,000+ stops in minutes. Unlike legacy platforms that bottleneck a company's potential growth, OptimoRoute provides the intelligence to pull in any and every business consideration - time windows, maximized vehicle space, customer preferences, skill sets, etc. to deliver the ideal schedule every time, delivering the most business efficiency. Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. With the OptimoRoute web application businesses can: \* Automate route and schedule planning and optimization \* Improve service levels and customer satisfaction with narrow time windows and accurate ETAs \* Commercial Routing - integrated with a best-in-class commercial navigation app \* Account for driver/technician skills, working times, overtime and lunch breaks \* Account for vehicle capacity limits (like weight and volume) and different vehicle types \* Balance workload by hours per driver/technician or number of orders per driver/technician \* Modify routes on the fly and dispatch the changes to the drivers \* Plan overnight or multi-day routes \* Manage pickup and deliveries \* Get concise reports automatically generated form route data \* Delight customers with accurate customer notifications about their order \* Capture digital signatures, photos & notes from the field in the Mobile App Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time.

**Average Rating:** 4.8/5.0

**Total Reviews:** 57

#### How Do G2 Users Rate OptimoRoute?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Roles:** 9.7/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind OptimoRoute?

- **Seller:** [OptimoRoute](https://www.g2.com/sellers/optimoroute)
- **Company Website:** optimoroute.com
- **Year Founded:** 2012
- **HQ Location:** Palo Alto
- **Twitter:** @OptimoRoute  
144 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8672ef991ce8f0f5ae956660ec703e707c5c73d835ab882f101809261cd5c20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3197010%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Retail
- **Company Size:** 67% Small, 21% Medium

#### What Do G2 Reviewers Say About OptimoRoute?

_AI-generated summary from verified user reviews_

##### Pros

- Users find OptimoRoute to be **easy to use and adjust** , enhancing logistics management and ensuring effective scheduling.
- Users commend the **ease of importing CSVs** and user-friendly routing that enhances overall operational efficiency.
- Users find the **route optimization** feature of OptimoRoute invaluable for enhancing efficiency in logistics operations.
- Users appreciate the **user-friendly interface** of OptimoRoute, enhancing route planning and operational efficiency significantly.
- Users appreciate the **efficient scheduling management** of OptimoRoute, which enhances logistics operations and saves valuable time.

##### Cons

- Users face **inefficient routing** issues, particularly with address automation and the need for re-routing, impacting their workflow.
- Users note the **expensive pricing** of OptimoRoute, often needing alternative solutions due to costs despite its effectiveness.
- Users find **routing issues** in OptimoRoute frustrating, especially with scheduling and re-routing challenges that affect efficiency.
- Users struggle with **scheduling issues** in OptimoRoute, particularly in assigning multiple routes to a single driver on the same day.
- Users find the **complex interface** of OptimoRoute challenging, particularly for customizing routes and managing overlaps.

#### What Are Recent G2 Reviews of OptimoRoute?

**["Reliable, Low-Maintenance Route Optimisation That Pays for Itself"](https://www.g2.com/survey_responses/optimoroute-review-12951283)**

**Rating:** 5.0/5.0 stars

_— Thomas S._

[Read full review](https://www.g2.com/survey_responses/optimoroute-review-12951283)

**["Effortless Customer Routing with OptimoRoute"](https://www.g2.com/survey_responses/optimoroute-review-12978976)**

**Rating:** 4.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/optimoroute-review-12978976)

### [GoSpotCheck by FORM](https://www.g2.com/products/gospotcheck-by-form/reviews)

GoSpotCheck by FORM is an industry-leading field execution app that guides, tracks, and improves performance in real time. Our easy-to-use mobile solution unleashes the power of field teams to drive market execution with dynamic task management, cutting-edge image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster.

**Average Rating:** 4.7/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate GoSpotCheck by FORM?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Roles:** 9.8/10 (Category avg: 8.6/10)
- **Analytics:** 9.5/10 (Category avg: 8.4/10)
- **Location:** 9.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind GoSpotCheck by FORM?

- **Seller:** [FORM](https://www.g2.com/sellers/form-a0713402-5d88-4ae8-a2ea-2245be8dee71)
- **Year Founded:** 2011
- **HQ Location:** Denver, CO
- **Twitter:** @Form\_com  
281 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5cf256588557e6aca2a5ba985aeeb213a7cf3db362d4fc87a0c1fb3b234f01a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2286254%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Retail
- **Company Size:** 46% Medium, 34% Large

#### What Do G2 Reviewers Say About GoSpotCheck by FORM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of GoSpotCheck, making retail tracking and note-taking straightforward and efficient.
- Users appreciate the **ease of use** of GoSpotCheck by FORM, benefiting from its effective retail tracking capabilities.
- Users love the **note management features** of GoSpotCheck, which enhance tracking and sharing valuable insights with their team.
- Users value the **extensive option variety** in GoSpotCheck, facilitating management across numerous retail accounts effectively.
- Users find GoSpotCheck by FORM to be **extremely useful** , appreciating its ease of use and detailed note-taking capabilities.

#### What Are Recent G2 Reviews of GoSpotCheck by FORM?

**["GoSpotCheck Review"](https://www.g2.com/survey_responses/gospotcheck-by-form-review-11748238)**

**Rating:** 5.0/5.0 stars

_— Gary A._

[Read full review](https://www.g2.com/survey_responses/gospotcheck-by-form-review-11748238)

**["The best data collection tool out there"](https://www.g2.com/survey_responses/gospotcheck-by-form-review-7819501)**

**Rating:** 5.0/5.0 stars

_— Daniel P._

[Read full review](https://www.g2.com/survey_responses/gospotcheck-by-form-review-7819501)

#### What Are G2 Users Discussing About GoSpotCheck by FORM?

- [What is FORM MarketX used for?](https://www.g2.com/discussions/what-is-form-marketx-used-for)

### [Corrigo](https://www.g2.com/products/corrigo/reviews)

The World's Most Intelligent Facilities Run on Corrigo CMMS. Corrigo is the world's most powerful and proven CMMS solution. Corrigo helps Facility Managers move from the chaos of high-volume, reactive facilities maintenance to strategic preventive maintenance. Whether it's Work Order Management, Asset Management, or Service Provider Management, Corrigo turns facilities from cost centers into value drivers. Corrigo is deployed across 1 million properties in over 160 countries, processing 23M+ work orders annually, representing $8.5B in transactional spend. Corrigo connects facility managers to a private network of more than 70K+ service provider connections in network to ensure quality service that's delivered on-time and on-budget. Corrigo’s promise to the market is to transform facilities management from reactive maintenance to strategic, data-driven operations. Corrigo offers: • Industry-specific best practice templates • Scalable, configurable AI-enabled workflows • Mobile-first, analytics-driven decisioning • Robust system integrations creating the ultimate single pane of glass for FM • Managed services & asset tagging delivering complete visibility and data-driven decisions Corrigo empowers businesses to transform their facility operations with: • Proactive maintenance automation that prevents costly breakdowns and extends asset life • Real-time mobile connectivity for seamless team, technician, and vendor communication • Smart task routing that matches technician skills to jobs for maximum efficiency • Performance-driven dispatch with built-in SLA tracking and compliance monitoring • Streamlined financial management through integrated invoicing and warranty tracking Corrigo transforms facilities management from reactive firefighting into strategic asset optimization. Advanced analytics turn your operational data into actionable insights that cut costs, extend asset life, and improve performance across your entire portfolio. Predictive intelligence identifies maintenance issues before they become expensive problems, while real-time dashboards give you the visibility to make data-driven decisions that directly impact your bottom line. Complete mobile functionality ensures your team stays connected whether in boardrooms or boiler rooms. Seamless integrations eliminate data silos, creating a unified platform that works with your existing technology stack.

**Average Rating:** 4.5/5.0

**Total Reviews:** 140

#### How Do G2 Users Rate Corrigo?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Roles:** 8.4/10 (Category avg: 8.6/10)
- **Analytics:** 7.3/10 (Category avg: 8.4/10)
- **Location:** 7.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Corrigo?

- **Seller:** [Jones Lang Lasalle, IP](https://www.g2.com/sellers/jones-lang-lasalle-ip)
- **Company Website:** www.us.jll.com
- **HQ Location:** Chicago, Illinois, United States
- **Twitter:** @JLLGTASubOffice
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a27be9d70e4d5a091deffa177ea9858257540404a52644519cc091ecba6e7ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjll&secure%5Burl_type%5D=linkedin_company_website)  
100,540 employees on LinkedIn®
- **Ownership:** NYSE: JLL

#### Who Uses This Product?

- **Who Uses This:** Facilities Manager
- **Top Industries:** Facilities Services, Restaurants
- **Company Size:** 43% Medium, 38% Large

#### What Do G2 Reviewers Say About Corrigo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Corrigo, finding it intuitive and simple to learn for daily operations.
- Users appreciate the **real-time work order tracking** with Corrigo, facilitating easy communication and streamlined processes.
- Users commend **quick and knowledgeable customer support** , enhancing their experience and facilitating effective facility management.
- Users value the **tracking efficiency** of Corrigo, which boosts asset management and informed decision-making throughout operations.
- Users appreciate the **user-friendly interface** of Corrigo, making it easy for all teams to utilize effectively.

##### Cons

- Users find the **interface unappealing** and experience navigation challenges due to disconnected features and limited editing options.
- Users face **customization difficulties** , as adjustments affect all sites and editing properties is limited.
- Users find the **learning curve steep** , often feeling overwhelmed despite long-term use and extensive capabilities of Corrigo.
- Users note a **lack of important features** in Corrigo, making the system less intuitive and challenging to customize.
- Users experience **poor customer support** from Corrigo, often facing escalated issues without effective resolutions from the staff.

#### What Are Recent G2 Reviews of Corrigo?

**["Robust, Versatile Platform That Streamlined Billing and Boosted Accountability"](https://www.g2.com/survey_responses/corrigo-review-13179141)**

**Rating:** 5.0/5.0 stars

_— Ashley C._

[Read full review](https://www.g2.com/survey_responses/corrigo-review-13179141)

**["Robust Tracking & Reporting of Maintenance Issues & Spend for National Industrial Portfolio"](https://www.g2.com/survey_responses/corrigo-review-12322531)**

**Rating:** 5.0/5.0 stars

_— Sara S._

[Read full review](https://www.g2.com/survey_responses/corrigo-review-12322531)

#### What Are G2 Users Discussing About Corrigo?

- [How do you use Corrigo?](https://www.g2.com/discussions/how-do-you-use-corrigo) - 1 comment
- [How much does corrigo cost?](https://www.g2.com/discussions/how-much-does-corrigo-cost)
- [What is corrigo Jll?](https://www.g2.com/discussions/what-is-corrigo-jll)
- [What does Corrigo do?](https://www.g2.com/discussions/what-does-corrigo-do)

### [MobiWork](https://www.g2.com/products/mobiwork/reviews)

MobiWork is a Field Services Management (FSM) software solution that helps businesses with field employees or contractors streamline operations, increase productivity, and deliver consistent, high-quality services across small, mid-size, and enterprise-level organizations. MobiWork is a mobile-first, cloud-based platform that unifies all critical field operations into one system, connecting office personnel and mobile workers in real-time. The MobiWork solution is utilized by any company with employees or contractors in the field on a regular basis. The field services management software solution is fast and responsive, ready for immediate deployment, and available worldwide. Designed for operations across 16+ industries, including HVAC Services, Plumbing Services, Oil & Gas Field Services, Pool & Spa Services, Hauling Services, and Vegetation Management Services, MobiWork addresses the core challenge of managing remote workforces, paper-based processes, and fragmented data systems. The platform's architecture is built for robust scalability, supporting customers from two users up to thousands globally. The platform centralizes job management and execution, providing consistency and visibility from quote to final payment. Core operational management includes real-time job scheduling, dispatch, mobile work orders, time tracking, and detailed job costing. For the mobile workforce, the system enables technicians to complete digital forms, capture signatures and images, and receive step-by-step guidance via patented workflow technology. Financially, the system handles customizable quoting, automated invoicing, on-site payment capture, and supports progressive billing. For enterprise needs, the platform includes AI-driven route optimization, inventory management, asset tracking, and preventative maintenance, alongside integration with ERP, CRM, and accounting systems like QuickBooks and Sage Intacct. MobiWork provides tools that support reducing operational costs and boosting productivity and efficiency, offering a consistent operational framework.

**Average Rating:** 4.9/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate MobiWork?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10)
- **Roles:** 9.3/10 (Category avg: 8.6/10)
- **Analytics:** 9.1/10 (Category avg: 8.4/10)
- **Location:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind MobiWork?

- **Seller:** [MobiWork](https://www.g2.com/sellers/mobiwork)
- **Company Website:** www.mobiwork.com
- **Year Founded:** 2010
- **HQ Location:** Delray Beach , Florida
- **Twitter:** @mobiwork  
842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b62b0593b258c942d40ad6def8e3294905a2a21112d692ea1f906644b0e1baf7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2303837%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Recreational Facilities and Services, Real Estate
- **Company Size:** 51% Small, 35% Medium

#### What Do G2 Reviewers Say About MobiWork?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of MobiWork, highlighting its intuitive design and smooth implementation process.
- Users value the **exceptional customer support** from MobiWork, appreciating their responsiveness and tailored solutions for efficiency.
- Users appreciate the **flexibility and customization** of MobiWork, perfectly tailored to meet diverse business needs.
- Users praise MobiWork for its **intuitive platform and exceptional customer support** , enhancing productivity and ease of use.
- Users value the **high customizability** of MobiWork, enhancing productivity and adaptability to their specific business needs.

##### Cons

- Users find the **learning curve challenging** , citing complexity in features and difficulties in navigating the interface.
- Users find the **complex setup** of MobiWork challenging, particularly for scheduling and invoicing processes.
- Users find **inventory management cumbersome** , requiring significant effort to make it functional and efficient.
- Users find **limited customization** options in MobiWork, hindering efficient integration of forms and inventory tracking.
- Users experience **poor usability** with MobiWork, citing complicated scheduling and invoicing processes that hinder efficiency.

#### What Are Recent G2 Reviews of MobiWork?

**["The Complete All-in-One Solution for Field Operations"](https://www.g2.com/survey_responses/mobiwork-review-13203128)**

**Rating:** 5.0/5.0 stars

_— Stephenie C._

[Read full review](https://www.g2.com/survey_responses/mobiwork-review-13203128)

**["Very Easy to Use With a Quick Learning Curve"](https://www.g2.com/survey_responses/mobiwork-review-13222782)**

**Rating:** 5.0/5.0 stars

_— Lacy G._

[Read full review](https://www.g2.com/survey_responses/mobiwork-review-13222782)

#### What Are G2 Users Discussing About MobiWork?

- [What is MobiWork used for?](https://www.g2.com/discussions/what-is-mobiwork-used-for)

### [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews)

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate. From booking the activity, to performing the service, emergency work or scheduled maintenance, to sending an invoice or otherwise closing the entire sequence, OFSC connects all these activities using patented technologies. Oracle Field Service Cloud includes the following modules: Forecasting, Capacity Management, Routing, Core Manage, Mobility, Smart Location, Field Collaboration, and Customer Communication and can be integrated to any CRM, ERP system in the cloud or on-premise. It is device agnostic, offering the greatest flexibility and an intuitive ease of use. Oracle Field Service Cloud was built on an acquisition of TOA Technologies in 2014.

**Average Rating:** 4.0/5.0

**Total Reviews:** 125

#### How Do G2 Users Rate Oracle Field Service Cloud?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Roles:** 8.8/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Oracle Field Service Cloud?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®
- **Ownership:** NYSE:ORCL

#### Who Uses This Product?

- **Top Industries:** Retail, Hospital & Health Care
- **Company Size:** 49% Large, 29% Medium

#### What Are Recent G2 Reviews of Oracle Field Service Cloud?

**["Exploring the opportunyties"](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-8640257)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-8640257)

**["Oracle Field Service Cloud"](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-682735)**

**Rating:** 5.0/5.0 stars

_— Kristin T._

[Read full review](https://www.g2.com/survey_responses/oracle-field-service-cloud-review-682735)

#### What Are G2 Users Discussing About Oracle Field Service Cloud?

- [What is Oracle Field Service Cloud used for?](https://www.g2.com/discussions/what-is-oracle-field-service-cloud-used-for)
- [What is Oracle Field Service?](https://www.g2.com/discussions/what-is-oracle-field-service)
- [What is IFS FSM?](https://www.g2.com/discussions/oracle-field-service-cloud-what-is-ifs-fsm)
- [What is SAP field service management?](https://www.g2.com/discussions/what-is-sap-field-service-management)
- [What is Oracle Field Service Cloud?](https://www.g2.com/discussions/what-is-oracle-field-service-cloud)

- [‹ Prev ‹ Prev](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7Cf1c3386e-6cd3-4775-a458-714063c8c223&order=g2_score#product-list)
- [1](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7Cf1c3386e-6cd3-4775-a458-714063c8c223&order=g2_score#product-list)
- 2
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- …
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- [Help Desk](/categories/help-desk)
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- [Appointment Reminder](/categories/appointment-reminder)

- [Call & Contact Center](/categories/call-contact-center)
- [Client Onboarding](/categories/client-onboarding)
- [Co-Browsing](/categories/co-browsing)
- [Complaint Management](/categories/complaint-management)
- [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services)

- [Contact Center Payments](/categories/contact-center-payments)
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- [Customer Service Automation](/categories/customer-service-automation)

[Browse Field Service Management Themes](/categories/field-service-management/themes)

 ![Inia Debnath](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inia Debnath")
ID

Researched and written by [Inia Debnath](https://research.g2.com/insights/author/inia-debnath)

Updated October 3, 2024

Field service management (FSM) software helps companies manage field-based workers by optimizing their positioning, availability, and skills as labor resources. These solutions are primarily used by companies that provide on-site service and technical expertise such as equipment maintenance, cleaning, repairs, moving, and/or delivery. The degree of technical expertise applied can vary from using their knowledge of cleaning methods, providing computer hardware support, to maintaining a city’s electrical grid.

Managers and supervisors use FSM software to organize scheduling, assignment, route planning, resource allocation, and work instruction to on-site field workers. Employees bring FSM software with them to provide updates on productivity, task completion, arrival/departure times, and technical support for any uncommon situations met on the job.

Field service management software usually integrates with software solutions such as [GIS software](https://www.g2.com/categories/gis) for location tracking; [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to find information about customers; and [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) or [design software](https://www.g2.com/categories/design) for technical specifications and instructions for maintenance and repairs.

To qualify for inclusion in the Field Service Management (FSM) category, a product must:

- Provide features to dispatch workers based on the type of work, their availability, and the physical locations of customers
- Include functionality to help managers prioritize field work and optimize the resources allocated to each job
- Provide information to field workers on their tasks and how to achieve them
- Deliver dashboards and analytics for managers to track ongoing field activities and the performance of field workers

Show More