# Best Field Service Management Software - Page 9

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 872

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,400+ Authentic Reviews
- 872+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=25952&focus%5B%5D=5422&focus%5B%5D=55257&focus%5B%5D=41285&focus%5B%5D=20433&focus%5B%5D=23672&focus%5B%5D=2732&focus%5B%5D=14037)

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, ServiceNow Field Service Management, Field Nation, Connecteam, Jotform, SAP Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=connecteam&focus%5B%5D=jotform&focus%5B%5D=sap-field-service-management&focus%5B%5D=housecall-pro)

**Sponsored**

### FMX

FMX: CMMS and Facilities Operations Software for Education, Government, and Commercial Organizations FMX is a cloud-based Computerized Maintenance Management System (CMMS) and facilities management platform designed to help organizations across K-12 and higher education, property management, manufacturing, state and local government, healthcare, hospitality, and faith-based organizations improve operational efficiency, extend asset lifespan, and make data-driven decisions about capital investments. What FMX Does FMX centralizes work order management, preventive maintenance scheduling, asset tracking, fleet management, warehouse management, IT management, capital planning, event management, and rental and reservation management into a single, configurable platform. It is purpose-built for facility and maintenance teams who need actionable data to prioritize work, justify budgets, and demonstrate their department's impact to leadership. Core Capabilities - Work Order Management: Facility staff and end users can submit maintenance requests through intuitive, configurable forms on any device. Technicians resolve tickets in the field via mobile app, logging labor time, parts used, and costs. All resolution data rolls up automatically to asset-level reporting. - Preventive Maintenance: Schedule time-based or meter-based PMs for any asset or piece of equipment. Attach unique inspection checklists to each task to reduce process variation, ensure compliance, and extend equipment lifespan. - Asset Management: Maintain a complete digital record of every asset, including location, condition, acquisition cost, expected useful life, and associated documents, images, and service history, in one searchable system of record. - Capital Planning and Forecasting: FMX's capital planning dashboard aggregates asset data to project replacement timelines and costs by year. Facilities directors can model multiple budget scenarios, identify funding gaps, and present defensible capital expenditure forecasts to finance and leadership. - Mapping: Visualize assets, work orders, inventory and spaces on custom floor plan or geo-based maps. Color-coded pins mark exact locations while active work orders and PMs display geographically so technicians can plan efficient routes. Community members can report issues through a public, map-based portal without an FMX account. - Rental and Reservation Management: Allow staff and community members to book rooms, spaces, and equipment directly through FMX. Manage event logistics, coordinate cross-departmental needs, and process payments, all in one system. - Inventory and Parts Management: Manage parts, supplies, and consumables across one or multiple storerooms. Technicians log parts used directly on work orders, triggering automatic inventory deductions. Low-stock alerts, reorder thresholds, and vendor records keep critical parts available and purchasing workflows on track. - Fleet Management: Track and maintain vehicles alongside facility assets in a single system. Schedule meter-based or time-based PMs for vehicles, log mileage and fuel usage, manage repair history, and control fleet-related costs without managing a separate system. - IT Asset Management: Extend request and asset tracking beyond physical facilities to IT. Staff can submit technology-related service requests, IT teams can manage hardware and software asset records, and all IT work flows through the same configurable platform used for facilities operations. - Reporting and Analytics: Generate configurable reports and dashboards across work orders, assets, labor, costs, and maintenance history. Facilities directors can track team performance, identify recurring issues, and pull the operational data needed to justify budgets and support leadership decisions. Who Uses FMX - K-12 and higher education: School districts and universities use FMX to manage facilities across multiple campuses, streamline community requests, coordinate events, and meet compliance requirements. - Property management: Commercial and residential property managers use FMX to track tenant work orders, manage preventive maintenance across properties, and reduce deferred maintenance costs. - Manufacturing: Facilities and maintenance teams in manufacturing environments use FMX to reduce equipment downtime, enforce PM schedules, and support audit-ready record-keeping. - State and local government: Municipal and county facilities teams use FMX to manage public buildings, parks, and infrastructure, improving service request transparency, maintaining compliance documentation, and making the case for capital budget allocations to elected officials and administrators. - Other private sector organizations: Healthcare systems, faith-based organizations, hospitality groups, and other multi-site commercial organizations use FMX to centralize facilities operations, reduce equipment downtime, manage work across locations, and generate the reporting needed to control costs and support budget decisions. Key Differentiators - Intuitive, easy-to-use interface that drives adoption across both maintenance teams and non-technical staff - One configurable platform for facilities, maintenance, IT, and fleet teams to manage their operations, assets, and long-range planning without stitching together multiple systems - Mobile experience built for technicians in the field - Built-in reporting that surfaces the data facility leaders need to advocate for their teams and budgets - Fast implementation with dedicated onboarding support - Highly configurable without IT involvement - Outstanding customer service reflected in a 98% customer satisfaction rating, 97% renewal rate, and 2-hour support response time Bottom Line FMX moves facility, maintenance, IT, and fleet teams from reactive to proactive operations, giving them one platform to manage work, events, and long-range planning while controlling costs and demonstrating their department's impact to leadership. With a 98% customer satisfaction rating and 97% renewal rate, it is a proven choice for organizations in K-12 and higher education, state and local government, property management, manufacturing, healthcare, hospitality, and faith-based organizations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-08-14T09%3A40%3A17Z&secure%5Bdisplayable_resource_id%5D=25&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=25&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20266&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%3FhsCtaTracking%3Db1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%257C00fc0f6c-771c-4d45-bd58-594c1d070d07%26page%3D9&secure%5Btoken%5D=20017c373d5fedc362eb8f329ec18cae9f1790f5635169756ce7ed7affe3eaec&secure%5Burl%5D=https%3A%2F%2Fwww.gofmx.com%2Fwork-order-software%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2-Clicks%26utm_content%3Dfield-service-management&secure%5Burl_type%5D=custom_url)

### [ArcGIS Workforce](https://www.g2.com/products/arcgis-workforce/reviews)

Workforce for ArcGIS is a mobile solution that uses the power of location-based decision making for better field workforce coordination and teamwork.

**Average Rating:** 4.5/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate ArcGIS Workforce?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Roles:** 8.0/10 (Category avg: 8.6/10)
- **Analytics:** 8.7/10 (Category avg: 8.4/10)
- **Location:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ArcGIS Workforce?

- **Seller:** [Esri](https://www.g2.com/sellers/esri)
- **Year Founded:** 1969
- **HQ Location:** Redlands, CA
- **Twitter:** @Esri  
188,738 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5e629b1ea2caff60fa944b3459630a55cc788ccb0797a3a82c035f548c65a86&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5311%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,311 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Are Recent G2 Reviews of ArcGIS Workforce?

**["Simplifying project solutions"](https://www.g2.com/survey_responses/arcgis-workforce-review-8589032)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/arcgis-workforce-review-8589032)

**["GIS Field Work Has Never Been Easier."](https://www.g2.com/survey_responses/arcgis-workforce-review-8481035)**

**Rating:** 4.5/5.0 stars

_— Nydia Stephany R._

[Read full review](https://www.g2.com/survey_responses/arcgis-workforce-review-8481035)

#### What Are G2 Users Discussing About ArcGIS Workforce?

- [What is ArcGIS Workforce used for?](https://www.g2.com/discussions/what-is-arcgis-workforce-used-for)

### [D-Tools](https://www.g2.com/products/d-tools/reviews)

D-Tools System Integrator is a complete estimation, system design and project management software solution.

**Average Rating:** 4.3/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate D-Tools?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 5.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind D-Tools?

- **Seller:** [D Tools](https://www.g2.com/sellers/d-tools)
- **Year Founded:** 2024
- **HQ Location:** Mitcham, GB
- **Twitter:** @DTools  
4,314 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9edd35f46906d2c4f97362cd477a731e974f67c582d4408f50429965b9ca6e13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fd-tools-inc&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 43% Medium

#### What Are Recent G2 Reviews of D-Tools?

**["On of the best tool for integrating my software's"](https://www.g2.com/survey_responses/d-tools-review-8793047)**

**Rating:** 4.0/5.0 stars

_— Shivam V._

[Read full review](https://www.g2.com/survey_responses/d-tools-review-8793047)

**["Easy-to-Use, On-the-Go Access with Dtools Cloud"](https://www.g2.com/survey_responses/d-tools-review-12705230)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/d-tools-review-12705230)

#### What Are G2 Users Discussing About D-Tools?

- [What is System Integrator (SI) used for?](https://www.g2.com/discussions/what-is-system-integrator-si-used-for) - 1 comment

### [FieldEquip](https://www.g2.com/products/fieldequip/reviews)

FieldEquip is a cloud-based Field Service Management (FSM) SaaS platform purpose-built for industries that rely on field operations, heavy equipment, and mobile workforces. Founded in 2016 and headquartered in Houston, Texas, FieldEquip helps field service organizations digitize their operations — from scheduling and dispatching to field ticketing, asset tracking, and invoicing — on a single, connected platform. Industries We Serve: - Oil&Gas - Equipment Rental - Oilfield Logistics - Industrial Services What Makes FieldEquip Different: - AI Powered Field Documentation: FieldEquip AI — our first in a series of AI agents — automatically generates professional work notes, accelerating job closeout and ensuring consistent, error-free service records. - True Offline/Online Mobile App: Technicians in remote locations stay productive with full mobile access to work orders, customer data, inventory, and digital field tickets — even without connectivity. - Digital Field Ticketing:Eliminate paper-based processes. Create, review, approve, and invoice field tickets digitally from the field to the back office. - Asset & Equipment Tracking: Gain complete visibility into equipment service history, location, rental status, and maintenance schedules to maximize uptime. - Seamless Integrations: Connect with 20+ platforms including SAP, Oracle, Microsoft Dynamics, Salesforce, HubSpot, Sage, and Infor — eliminating data silos. - No Third-Party Implementation Required: FieldEquip's in-house team works directly with you on implementation, training, and ongoing support — no third-party consultants needed. FieldEquip scales from mid-sized field teams to large enterprise operations and holds SOC 2 Type 2 certification, ensuring industry-leading data security. We deliver superior service at a cost of at least 30% lower than competitive solutions — and we stay by your side as a long-term technology partner.

**Average Rating:** 4.6/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate FieldEquip?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Roles:** 10.0/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 9.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind FieldEquip?

- **Seller:** [FieldEquip](https://www.g2.com/sellers/fieldequip)
- **Year Founded:** 2016
- **HQ Location:** Houston, US
- **Twitter:** @fieldequip  
62 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3a1c23a10434b784fa3fb6195822f0a2268709f209d6e2db338043f55e9de4e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffieldequip%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 29% Medium

#### What Do G2 Reviewers Say About FieldEquip?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of FieldEquip, appreciating its effectiveness in managing field equipment seamlessly.
- Users value the **real-time tracking** of FieldEquip, significantly improving equipment management and reducing delays in the field.
- Users value the **real-time tracking efficiency** of FieldEquip, significantly reducing delays with equipment management in the field.

#### What Are Recent G2 Reviews of FieldEquip?

**["Good Application to Manage Field Service"](https://www.g2.com/survey_responses/fieldequip-review-4859186)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/fieldequip-review-4859186)

**["Makes Field Asset tracking so much easier"](https://www.g2.com/survey_responses/fieldequip-review-11700620)**

**Rating:** 4.5/5.0 stars

_— Harleen b._

[Read full review](https://www.g2.com/survey_responses/fieldequip-review-11700620)

### [HappSales](https://www.g2.com/products/happsales/reviews)

HappSales is an AI CRM & Revenue Platform for B2B companies. It distinguishes itself from transactional CRMs through - 1. One-of-its-kind integrated platform for end-to-end revenue operations - Key Account Management, Lead Management, Sales, Service, Receivables, Field operations, Workflows, & more. This eliminates revenue leakages and enhances performance. 2. Includes Army of AI Agents for AI-powered automation, insights & nudges, and other diverse use-cases 3. Mobile-First + Voice-enabled AI Copilot – modern & intuitive app that is ease to use for high adoption 4. Embedded best-practices & metrics that removes the need to engage expensive consultants 5. Rapid deployment with massive time & effort savings - with lowest Total-Cost-of-Ownership

**Average Rating:** 4.9/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate HappSales?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.9/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind HappSales?

- **Seller:** [HappSales](https://www.g2.com/sellers/happsales)
- **Year Founded:** 2018
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=887a520c399bcb127433d3332f673508dfc544fe0be391346d003b2de5c35a53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhappsales%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 60% Small, 38% Medium

#### What Do G2 Reviewers Say About HappSales?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of HappSales, enjoying its intuitive interface and efficient workflow integration.
- Users appreciate the **user-friendly interface** of HappSales, making their work easy and efficient.
- Users value the **excellent customer support** from HappSales, appreciating quick responses and helpful assistance.
- Users find HappSales CRM to be **convenient for managing customer data** , enhancing communication and boosting sales.
- Users find HappSales CRM **very convenient for managing customer data** , enhancing accessibility and improving communication.

##### Cons

- Users note a **steep learning curve** but acknowledge it enhances team efficiency over time.
- Users often face **reporting issues** with HappSales, leading to difficulties in downloading and using reports effectively.
- Users find that the **setup difficulties** are worth it, leading to improved workflow efficiency and accuracy.
- Users note that the **initial cost is high** , but it may provide long-term value over time.
- Users face challenges with **incomplete information** when trying to download the aggregate report, limiting their usability.

#### What Are Recent G2 Reviews of HappSales?

**["Happsales CRM Makes Customer Data Management and Follow-Ups Effortless"](https://www.g2.com/survey_responses/happsales-review-12393731)**

**Rating:** 5.0/5.0 stars

_— Shalini C._

[Read full review](https://www.g2.com/survey_responses/happsales-review-12393731)

**["Happ sales review"](https://www.g2.com/survey_responses/happsales-review-10840486)**

**Rating:** 5.0/5.0 stars

_— Arvind S._

[Read full review](https://www.g2.com/survey_responses/happsales-review-10840486)

#### What Are G2 Users Discussing About HappSales?

- [What is HappSales used for?](https://www.g2.com/discussions/what-is-happsales-used-for) - 1 comment

### [Matidor.com](https://www.g2.com/products/matidor-com/reviews)

Matidor is a GIS-native field operations platform built for oil and gas companies, environmental consulting firms, and multi-site operations teams. Founded in 2019 in Canada by a team with roots in Google Earth, Matidor was designed to solve the operational problems that generic project management tools cannot: real-time budget control, offline field work, and geographic coordination across distributed sites. Operations teams use Matidor to manage 10 to 100 concurrent projects without spreadsheet chaos — whether overseeing well abandonment programs, pipeline integrity inspections, Phase I through III environmental site assessments, remediation projects, or multi-site construction and utilities work. Four core capabilities power the platform: •Location Intelligence puts every project on an interactive GIS map with multi-layer visualization of regulatory zones, right-of-way corridors, environmental constraints, and asset disposition. Operations managers see their entire portfolio geographically, enabling proximity-based resource coordination and complete spatial context for every decision. •Project Management delivers portfolio dashboards with color-coded health indicators, custom workflows, contractor portals, and centralized communication. Monthly reports that previously took days generate in minutes. •Budget and Cost Control tracks every dollar as field costs flow in real time. Automated alerts trigger at 70, 90, and 100 percent of budget thresholds. AFE budget tracking, cost-by-well reporting, and accounting integration eliminate the month-end surprise cycle. Integrations include QuickBooks Online and Deltek Vantagepoint. •Field Operations delivers 100 percent offline-first mobile apps for remote well sites, pipeline corridors, and environmental assessment zones with zero cellular coverage. Field crews collect GPS-tagged photos and submit forms without connectivity. Everything syncs automatically when connection returns, with timestamps and attribution for compliance-ready documentation. Implementation takes 4 to 6 weeks, not 6 to 12 months. No IT team required. Integrates with QuickBooks Online, Deltek Vantagepoint, ArcGIS, Microsoft Power BI, Harvest, Replicon, and custom systems via REST API. Recognized as a TechCrunch Startup Battlefield finalist and SXSW 2021 pitch finalist. Trusted by 100+ operations teams across North America. Free 14-day trial at matidor.com.

**Average Rating:** 4.9/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Matidor.com?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 8.8/10 (Category avg: 8.6/10)
- **Analytics:** 8.1/10 (Category avg: 8.4/10)
- **Location:** 5.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Matidor.com?

- **Seller:** [Matidor.com](https://www.g2.com/sellers/matidor-com)
- **Year Founded:** 2018
- **HQ Location:** Burnaby, CA
- **Twitter:** @matidor\_com  
147 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4dc32d0ae9aa7c72ec8b7fd5dc5aafe0e16adb401393e716dfd535ed9023ca29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmatidorapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 43% Medium

#### What Do G2 Reviewers Say About Matidor.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Matidor.com to offer **ease of use** , simplifying project tracking and budget management effectively.
- Users find **tracking efficiency** in Matidor.com excellent, making project and budget management simple and streamlined.
- Users value the **excellent customer support** of Matidor.com, praising its quick responses to resolve issues effectively.
- Users find the **easy integration** of Matidor.com essential for efficient project management from the field.
- Users appreciate the **ease of form creation** in Matidor, enhancing project tracking and budget management significantly.

##### Cons

- Users experience a **steep learning curve** when adapting to Matidor, but support from the team helps ease the transition.

#### What Are Recent G2 Reviews of Matidor.com?

**["Intuitive Map-Centric Platform That Centralizes Location-Based Workflows"](https://www.g2.com/survey_responses/matidor-com-review-12757960)**

**Rating:** 5.0/5.0 stars

_— Laura J._

[Read full review](https://www.g2.com/survey_responses/matidor-com-review-12757960)

**["Matidor's been great at streamlining our projects and keeping everything in one place."](https://www.g2.com/survey_responses/matidor-com-review-12757737)**

**Rating:** 5.0/5.0 stars

_— Phoenix P._

[Read full review](https://www.g2.com/survey_responses/matidor-com-review-12757737)

### [Sitetracker](https://www.g2.com/products/sitetracker/reviews)

Sitetracker empowers owners, operators, contractors, and other stakeholders to streamline and optimize the end-to-end asset lifecycle of critical infrastructure. As the leading global complete Asset Lifecycle Management platform, Sitetracker helps innovative companies like Vodafone, Ericsson, ENGIE, Telefonica, Cypress Creek Renewables, Cox, Iberdrola, EVgo, Vantage Towers, Southern Company, Zayo, Tilson, Nextera, EDOTCO, E.On, Axione, and TEP efficiently plan, build, operate, and maintain millions of projects, sites, and assets. Scout, Sitetracker's agentic AI platform, enables organizations across digital infrastructure and clean energy to move from operational insight to autonomous execution, without replacing the systems their teams already depend on. Sitetracker delivers operational excellence and creates full transparency across industries such as digital infrastructure, renewables, EV charging, utilities, and real estate by driving safe, efficient teams, ensuring healthy projects, and enabling organizations to manage scale, growth, and complexity. Trusted by hundreds of industry leaders, Sitetracker advances a more connected and sustainable future across the world. Manage What’s Critical, with Sitetracker.

**Average Rating:** 4.3/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Sitetracker?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10)
- **Roles:** 10.0/10 (Category avg: 8.6/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Sitetracker?

- **Seller:** [Sitetracker](https://www.g2.com/sellers/sitetracker)
- **Year Founded:** 2013
- **HQ Location:** Montclair, NJ
- **Twitter:** @SitetrackerInc  
1,171 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4c2eb7458b70ff65a6aade505dd17ffdc8e1b8e738deb83347ced96df752b33&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsitetracker%2F&secure%5Burl_type%5D=linkedin_company_website)  
412 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 53% Medium, 27% Small

#### What Are Recent G2 Reviews of Sitetracker?

**["Sitetracker Brings Real-Time Visibility Across Projects, Finance, and Field Ops"](https://www.g2.com/survey_responses/sitetracker-review-12672939)**

**Rating:** 4.0/5.0 stars

_— Sheridan G._

[Read full review](https://www.g2.com/survey_responses/sitetracker-review-12672939)

**["From Salesforce to SiteTracker: a step forward for complex operations"](https://www.g2.com/survey_responses/sitetracker-review-12677765)**

**Rating:** 4.0/5.0 stars

_— Giuseppe P._

[Read full review](https://www.g2.com/survey_responses/sitetracker-review-12677765)

#### What Are G2 Users Discussing About Sitetracker?

- [When was Sitetracker founded?](https://www.g2.com/discussions/when-was-sitetracker-founded) - 1 comment
- [Is Sitetracker built on Salesforce?](https://www.g2.com/discussions/is-sitetracker-built-on-salesforce)
- [What is Sitetracker used for?](https://www.g2.com/discussions/what-is-sitetracker-used-for)

### [URVA Sales](https://www.g2.com/products/urva-sales/reviews)

The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page. Sales teams interface with new leads to generate business and existing customers to upsell and grow business relationships further. While this may happen regularly or irregularly, there is rarely visibility on the whats happening without a tool that connects the team on the ground to the leaders in the HQ. URVA enables the bridging of this very gap. The sales personnel on the go, have a nifty app with them, which allows them to record all customer interactions in seconds, and that too with geotagging for visibility. In return managers get to view what's happening and guide their teams about new products & services as well as set targets & plans for the week/month without having to talk to every team member. Finally, at a leadership level, all these interactions are available for consumption in bit sized dashboards & scheduled reports. All the capabilities of URVA Sales work everywhere from the phone to the big screen and everything in between. URVA Sales is trusted by some of the leading Banks, Telecoms & Pharmaceutical companies in the world.

**Average Rating:** 4.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate URVA Sales?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 10.0/10 (Category avg: 8.6/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind URVA Sales?

- **Seller:** [Competent Groove](https://www.g2.com/sellers/competent-groove)
- **Year Founded:** 2013
- **HQ Location:** Chandigarh, Punjab
- **Twitter:** @CompetentGroove  
165 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7686e6afc7d87a0c08530e1a9e8b35da9e6bebca72a1edfd8d149e69073f0451&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2761055%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 36% Medium, 36% Small

#### What Are Recent G2 Reviews of URVA Sales?

**["Boosting efficiency and result with URVA"](https://www.g2.com/survey_responses/urva-sales-review-8113331)**

**Rating:** 5.0/5.0 stars

_— Kirti J._

[Read full review](https://www.g2.com/survey_responses/urva-sales-review-8113331)

**["URVA 3.3.2 review"](https://www.g2.com/survey_responses/urva-sales-review-8134755)**

**Rating:** 4.0/5.0 stars

_— Vasu K._

[Read full review](https://www.g2.com/survey_responses/urva-sales-review-8134755)

#### What Are G2 Users Discussing About URVA Sales?

- [What is FeetPort used for?](https://www.g2.com/discussions/what-is-feetport-used-for)

### [Aimsio | Field Service Management Software](https://www.g2.com/products/aimsio-field-service-management-software/reviews)

Aimsio: The All-in-One Field Operations Platform Built for the Field. Built from the ground up for oil & gas, construction, utilities, energy, transportation, and heavy industries—Aimsio is the all-in-one field operations platform that connects the field to the back-office in real time. Whether you’re managing remote crews, equipment, struggling with billing delays, or just tired of chasing down paperwork—Aimsio helps you do it faster, easier, and with fewer errors. Saving you time and money. With Aimsio, you can create and manage field tickets, LEMs, timesheets, price books, and invoices — all in one easy-to-use platform. No more spreadsheets, duplicate data entry, or billing delays. Whether you’re tracking job costs, dispatching resources, or accelerating approvals, Aimsio empowers your teams to work faster, capture every dollar, and operate with total confidence. Key capabilities include: Field ticketing & reporting: Create, approve, and track tickets and progress reports in real time. Smart dispatching: Drag-and-drop crews, equipment, and materials for quick, accurate scheduling. Real-time job tracking & budget monitoring: Stay on budget with live cost and performance insights. Streamlined invoicing: Generate accurate invoices from a single ticket or multiple entries, reducing errors and manual rework. Centralized operations: Manage timesheets, price books, safety forms, and payroll reports — all in one place. Built by field and technology experts for field operations teams on the ground, Aimsio helps companies save time, eliminate errors, and recover more revenue. Trusted by field teams across the world—Aimsio helps commercial and industrial companies run field operations with trust and confidence.

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Aimsio | Field Service Management Software?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.7/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Aimsio | Field Service Management Software?

- **Seller:** [Aimsio](https://www.g2.com/sellers/aimsio)
- **Company Website:** www.aimsio.com
- **Year Founded:** 2013
- **HQ Location:** Calgary, AB and Houston, TX
- **Twitter:** @aimsioinc  
321 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54b1240f364d7b16b4ce25262042090c1bfd4f76da52a9087f0ed642ed5a62b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3520222&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Aimsio | Field Service Management Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Aimsio's software **easy to use** , facilitating smooth implementation and efficient management of tasks.
- Users appreciate the **flexible time management** features in Aimsio, making it convenient to track and manage hours.
- Users value the **time-saving capabilities** of Aimsio, enabling quick clock-ins and easy revision of work hours.
- Users commend Aimsio's **exceptional customer support** , noting smooth implementation and improved internal processes.
- Users appreciate the **customization options** in Aimsio, making it easy to manage hours and equipment efficiently.

##### Cons

- Users experience **sync issues** , with delays and manual efforts required for tracking hours and location accuracy.
- Users find **mobile limitations** frustrating, citing slow refresh rates and lack of essential features like job creation and attachments.
- Users experience frequent **app crashes** and synchronization issues, leading to frustration with the overall functionality.
- Users often face **connectivity issues** with Aimsio, particularly those using Android devices in the US.
- Users face challenges with the **deletion issues** in Aimsio, as timecards lock and require admin intervention to modify.

#### What Are Recent G2 Reviews of Aimsio | Field Service Management Software?

**["Aimsio's Superior Support Team"](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11305230)**

**Rating:** 5.0/5.0 stars

_— Karson S._

[Read full review](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11305230)

**["Very nice setup, no rush."](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11302689)**

**Rating:** 5.0/5.0 stars

_— Evan L._

[Read full review](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11302689)

#### What Are G2 Users Discussing About Aimsio | Field Service Management Software?

- [What is Aimsio used for?](https://www.g2.com/discussions/what-is-aimsio-used-for) - 1 comment

### [Cargas Energy](https://www.g2.com/products/cargas-energy/reviews)

Cargas is an employee-owned software company with over 100 employees. Cargas is the creator and provider of Cargas Energy, leading software for fuel delivery and HVAC service companies. With tools for fuel delivery, customer service, HVAC service, and cylinder exchange operations, Cargas Energy helps fuel dealers do more with the resources they already have so they can grow their businesses. Through its unique employee-owned culture, Cargas fosters a commitment to excellence, a dedication to teamwork, and a high level of customer care. Established in 1988, Cargas has continuously been recognized as a Best Place to Work.

**Average Rating:** 4.0/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Cargas Energy?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 6.3/10 (Category avg: 8.4/10)
- **Location:** 5.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Cargas Energy?

- **Seller:** [Cargas Systems](https://www.g2.com/sellers/cargas-systems)
- **Year Founded:** 1988
- **HQ Location:** Lancaster, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85ec6c7f871174c914a1aeab4eb56e5882ce5e020324d4531ff5d0f713122d5a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcargas-systems&secure%5Burl_type%5D=linkedin_company_website)  
236 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Do G2 Reviewers Say About Cargas Energy?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **continuous innovation** in Cargas Energy, enhancing usability with every new feature addition.
- Users value the **regular updates** from Cargas Energy, enhancing usability and overall satisfaction with the product.

##### Cons

- Users find **reporting issues** challenging, often requiring extra time to locate necessary information effectively.

#### What Are Recent G2 Reviews of Cargas Energy?

**["Continues to Evolve"](https://www.g2.com/survey_responses/cargas-energy-review-10673404)**

**Rating:** 4.0/5.0 stars

_— Wendy Z._

[Read full review](https://www.g2.com/survey_responses/cargas-energy-review-10673404)

**["Robust Software from a Trusted Partner"](https://www.g2.com/survey_responses/cargas-energy-review-9647373)**

**Rating:** 5.0/5.0 stars

_— Robert W._

[Read full review](https://www.g2.com/survey_responses/cargas-energy-review-9647373)

#### What Are G2 Users Discussing About Cargas Energy?

- [What is Cargas Energy used for?](https://www.g2.com/discussions/what-is-cargas-energy-used-for)

### [Ecotrak](https://www.g2.com/products/ecotrak/reviews)

Ecotrak is a top-rated platform designed to simplify facilities, asset and project management for multi-site businesses. Founded in 2018 and headquartered in Irvine, California, we are on a mission to empower people with actionable information to make better business decisions. Our cloud-based platform is increasing efficiency, reducing repair & maintenance spend and helping businesses grow & scale quickly. Learn more at ecotrak.com.

**Average Rating:** 4.8/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Ecotrak?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 7.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Ecotrak?

- **Seller:** [Ecotrak](https://www.g2.com/sellers/ecotrak)
- **Company Website:** ecotrak.com
- **Year Founded:** 2018
- **HQ Location:** Irvine, US
- **Twitter:** @EcoTrakFM  
166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdc45a0c8e30f3404c1206969f3f610e33a8e05df08b4412ad4a5a6b4f78afad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fecotrak-facility-management%2F&secure%5Burl_type%5D=linkedin_company_website)  
67 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Restaurants
- **Company Size:** 44% Large, 31% Medium

#### What Do G2 Reviewers Say About Ecotrak?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Ecotrak for its **efficient asset management** , streamlining processes and improving overall productivity effortlessly.
- Users commend the **excellent customer support** from Ecotrak, consistently finding assistance prompt and helpful.
- Users find Ecotrak to be incredibly **user-friendly** , enabling efficient tracking of service requests and asset management.
- Users commend Ecotrak for its **efficiency** in streamlining processes and enhancing productivity in facility management.
- Users highlight the **increased productivity** with Ecotrak, enjoying streamlined processes and efficient facility management.

#### What Are Recent G2 Reviews of Ecotrak?

**["EcoTrak: User-Friendly Experience with Quick, Easy Support"](https://www.g2.com/survey_responses/ecotrak-review-13060924)**

**Rating:** 5.0/5.0 stars

_— Eddy J._

[Read full review](https://www.g2.com/survey_responses/ecotrak-review-13060924)

**["Super Easy Platform with Responsive, Helpful Support"](https://www.g2.com/survey_responses/ecotrak-review-13073815)**

**Rating:** 5.0/5.0 stars

_— Adilene G._

[Read full review](https://www.g2.com/survey_responses/ecotrak-review-13073815)

### [Field Agent](https://www.g2.com/products/field-agent/reviews)

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

**Average Rating:** 4.5/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Field Agent?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Field Agent?

- **Seller:** [Field Agent](https://www.g2.com/sellers/field-agent)
- **Year Founded:** 2010
- **HQ Location:** Fayetteville, US
- **Twitter:** @softr\_io  
15,629 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb24d48f453519748199718d3c86541c5fa5339de710c4386033e2d3d2056e48&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffield-agent%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
276 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 14% Medium

#### What Are Recent G2 Reviews of Field Agent?

**["Super Causal Side Job opportunity"](https://www.g2.com/survey_responses/field-agent-review-12084057)**

**Rating:** 4.0/5.0 stars

_— Jay H._

[Read full review](https://www.g2.com/survey_responses/field-agent-review-12084057)

**["Field Agent is great way to make extra income!"](https://www.g2.com/survey_responses/field-agent-review-8738117)**

**Rating:** 5.0/5.0 stars

_— Lisabella S._

[Read full review](https://www.g2.com/survey_responses/field-agent-review-8738117)

#### What Are G2 Users Discussing About Field Agent?

- [What is Field Agent used for?](https://www.g2.com/discussions/what-is-field-agent-used-for)

### [Makula](https://www.g2.com/products/makula/reviews)

Makula is a B2B SaaS platform built for the companies that build, service, and maintain industrial equipment. Rather than forcing every team into one rigid tool, Makula offers two focused products designed around two very different jobs. The Field Service product is made for machinery OEMs, industrial equipment manufacturers, and distributors. It brings the entire after sales operation into one place, keeping a live record of every machine in the field along with its configuration, service history, and documentation. Teams coordinate service requests, technician scheduling, and dispatch from a single system, while a branded customer portal lets clients request service, view machine histories, and order spare parts in seconds. The result is faster service, stronger customer relationships, and recurring revenue. The CMMS product is made for factories and production plants. It helps maintenance teams schedule preventive maintenance, raise and assign work orders, track assets and inventory, and run digital inspections, all designed to reduce unplanned downtime and keep operations audit ready for industry standards. Tying both products together is an AI Copilot that surfaces troubleshooting knowledge usually locked inside experienced staff, guiding faster decisions and helping new team members get up to speed quickly. Makula is modular and works across desktop and mobile, so teams can start with the product they need most today and expand as their operations grow.

**Average Rating:** 4.5/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Makula?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Roles:** 7.2/10 (Category avg: 8.6/10)
- **Analytics:** 4.4/10 (Category avg: 8.4/10)
- **Location:** 2.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Makula?

- **Seller:** [Makula Technology](https://www.g2.com/sellers/makula-technology)
- **Year Founded:** 2021
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a2bd8e9683da5ebf9621dd24827b581945cfda48af0d974045ef0742b5c8465&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmakula-technology&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Machinery
- **Company Size:** 64% Small, 36% Medium

#### What Do G2 Reviewers Say About Makula?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive customer support** of Makula, enhancing their overall experience with prompt solutions and assistance.
- Users value the **ease of use** of Makula, finding it intuitive and beneficial for organizing information effortlessly.
- Users appreciate the **efficient data management** offered by Makula, centralizing information and improving operational efficiency.
- Users appreciate the **navigation ease** of Makula, enabling quick access to essential tools and resources effortlessly.
- Users find Makula **user-friendly** , enjoying easy navigation and quick support that enhances their operational efficiency.

##### Cons

- Users note that **improvement is needed** in features and user interface, with frequent bugs and support required.
- Users report encountering **minor bug issues** in Makula, though many are resolved promptly with updates.
- Users face **data management issues** like missing features and technical problems that hinder efficient use of Makula.
- Users point out the **limited features** of Makula, noting missing functionalities and minor bugs that hinder usability.
- Users find the **missing essential features** in Makula, along with bugs and a lack of intuitive asset management.

#### What Are Recent G2 Reviews of Makula?

**["Clear UI, Helpful Support, and clear overview"](https://www.g2.com/survey_responses/makula-review-13261418)**

**Rating:** 4.5/5.0 stars

_— Verified User in Machinery_

[Read full review](https://www.g2.com/survey_responses/makula-review-13261418)

**["Makula - Aftersales"](https://www.g2.com/survey_responses/makula-review-13233945)**

**Rating:** 4.5/5.0 stars

_— Verified User in Manufacturing_

[Read full review](https://www.g2.com/survey_responses/makula-review-13233945)

### [Nrby](https://www.g2.com/products/nrby/reviews)

Nrby is the smarter way for mobile teams to communicate. Created by veterans of field operations with decades of experience, Nrby is designed to be easy and intuitive to use by field personnel, contractors and managers on mobile, tablet, and desktop. The app features powerful Location Intelligence capabilities, providing executives, directors and managers with a comprehensive overview of all projects, their status, tasks, worker safety and more. For more information please visit: https://nrby.com or email info@nrby.com to learn more.

**Average Rating:** 4.2/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Nrby?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 9.4/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Nrby?

- **Seller:** [Nrby](https://www.g2.com/sellers/nrby)
- **Year Founded:** 2015
- **HQ Location:** Manchester, New Hampshire
- **Twitter:** @NrbyMobile  
111 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c457abd43c62647651a46fad9cd93d112d3e921e8559c187ceb21ffd141ea5c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9350125%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 30% Medium

#### What Do G2 Reviewers Say About Nrby?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Nrby, enjoying its intuitive interface and effective collaboration features.
- Users love the **intuitive interface** of Nrby, making collaboration and decision-making effortless and efficient.
- Users find Nrby enhances **collaboration** , streamlining communication and coordination for effective decision-making in field operations.
- Users praise Nrby's **transformative communication capabilities** , enhancing collaboration and decision-making through user-friendly tools.
- Users praise the **transformative team collaboration** of Nrby, enhancing communication and decision-making effortlessly.

##### Cons

- Users find Nrby to be **expensive** compared to other collaboration tools, making it less accessible for small businesses.
- Users find the **complex setup** challenging, with costly configurations impacting the initial experience and navigation struggles.
- Users face **difficult navigation** in the admin portal, which complicates their overall experience with Nrby.
- Users find the **difficult setup** of Nrby challenging, complicating the initial configuration and navigation in the admin portal.
- Users suggest that Nrby could benefit from a **more modern and user-friendly website** to enhance overall usability.

#### What Are Recent G2 Reviews of Nrby?

**["Cost effective, excellent support and data driven"](https://www.g2.com/survey_responses/nrby-review-7963283)**

**Rating:** 4.0/5.0 stars

_— Harihara S._

[Read full review](https://www.g2.com/survey_responses/nrby-review-7963283)

**["Nrby"](https://www.g2.com/survey_responses/nrby-review-7943200)**

**Rating:** 5.0/5.0 stars

_— Kostas F._

[Read full review](https://www.g2.com/survey_responses/nrby-review-7943200)

#### What Are G2 Users Discussing About Nrby?

- [What is Nrby used for?](https://www.g2.com/discussions/what-is-nrby-used-for)

### [Service by WorkWave](https://www.g2.com/products/service-by-workwave/reviews)

Intuitive and easy to learn field service management software. Cut down on the complexity of running your business with WorkWave Service. Easily dispatch your workers in the field, and avoid double data entry with our mobile app. WorkWave Service empowers you to run your business better with a robust suite of intuitive tools.

**Average Rating:** 2.9/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Service by WorkWave?

- **Has the product been a good partner in doing business?:** 6.3/10 (Category avg: 8.9/10)
- **Roles:** 6.7/10 (Category avg: 8.6/10)
- **Analytics:** 7.1/10 (Category avg: 8.4/10)
- **Location:** 7.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Service by WorkWave?

- **Seller:** [WorkWave](https://www.g2.com/sellers/workwave)
- **Year Founded:** 1984
- **HQ Location:** Holmdel, NJ
- **Twitter:** @WorkWave  
1,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1e1f1ba5e8d3f73436b390dec65f0129820166625c2d9a4fd0af9c1d17ff895&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F213943%2F&secure%5Burl_type%5D=linkedin_company_website)  
488 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 71% Small, 29% Medium

#### What Are Recent G2 Reviews of Service by WorkWave?

**["Manage Multiple Business from one."](https://www.g2.com/survey_responses/service-by-workwave-review-4420703)**

**Rating:** 5.0/5.0 stars

_— Wyclef U._

[Read full review](https://www.g2.com/survey_responses/service-by-workwave-review-4420703)

**["I like it WW but it could use some updating making for less steps."](https://www.g2.com/survey_responses/service-by-workwave-review-624012)**

**Rating:** 5.0/5.0 stars

_— Jennifer M._

[Read full review](https://www.g2.com/survey_responses/service-by-workwave-review-624012)

### [ServiceMinder](https://www.g2.com/products/serviceminder/reviews)

ServiceMinder is the operations platform purpose-built for home and commercial service franchises, unifying lead capture, scheduling, proposals, invoicing, payment, and brand-level reporting into a single system. We deliver consistency across every location, confidence in every decision, and clarity on what matters, so franchisors scale and franchisees succeed locally.

**Average Rating:** 2.8/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate ServiceMinder?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)
- **Roles:** 5.7/10 (Category avg: 8.6/10)
- **Analytics:** 4.6/10 (Category avg: 8.4/10)
- **Location:** 6.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ServiceMinder?

- **Seller:** [acuere software](https://www.g2.com/sellers/acuere-software)
- **Year Founded:** 2011
- **HQ Location:** Plano, US
- **Twitter:** @AcuereSoftware  
32 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9067be118c85d85d11e107095f1c0733c8c287bebe8941dc74c77f46dd2e7984&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facuere-software-llc&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About ServiceMinder?

_AI-generated summary from verified user reviews_

##### Cons

- Users criticize the **lack of automations** in ServiceMinder, finding the triggers confusing and the UI outdated.
- Users find the **learning curve steep** due to unclear naming schemes and a dated user interface.
- Users criticize the **poor design** of ServiceMinder, with outdated UI and confusing automation naming conventions.

#### What Are Recent G2 Reviews of ServiceMinder?

**["Easy to Use, Flexible, and Great for Running Campaigns"](https://www.g2.com/survey_responses/serviceminder-review-12374867)**

**Rating:** 5.0/5.0 stars

_— Joseph B._

[Read full review](https://www.g2.com/survey_responses/serviceminder-review-12374867)

**["CRM with flexibility but not strong compared to others"](https://www.g2.com/survey_responses/serviceminder-review-9648180)**

**Rating:** 4.0/5.0 stars

_— Erick S._

[Read full review](https://www.g2.com/survey_responses/serviceminder-review-9648180)

#### What Are G2 Users Discussing About ServiceMinder?

- [What is serviceminder.io used for?](https://www.g2.com/discussions/what-is-serviceminder-io-used-for)

- [‹ Prev ‹ Prev](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=8#product-list)
- [1](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score#product-list)
- [2](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=2#product-list)
- …
- [5](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=5#product-list)
- [6](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=6#product-list)
- [7](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=7#product-list)
- [8](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=8#product-list)
- 9
- [10](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=10#product-list)
- [11](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=11#product-list)
- [12](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=12#product-list)
- [13](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=13#product-list)
- …
- [58](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=58#product-list)
- [59](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=59#product-list)
- [Next › Next ›](/categories/field-service-management?hsCtaTracking=b1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%7C00fc0f6c-771c-4d45-bd58-594c1d070d07&order=g2_score&page=10#product-list)

Spotlight Categories

[Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)

[Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft)

[Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)

[E-Signature Software](https://www.g2.com/categories/e-signature)

[Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)

Similar Categories

- [Help Desk](/categories/help-desk)
- [Live Chat](/categories/live-chat)
- [Customer Self-Service](/categories/customer-self-service)
- [Social Customer Service](/categories/social-customer-service)
- [Appointment Reminder](/categories/appointment-reminder)

- [Call & Contact Center](/categories/call-contact-center)
- [Client Onboarding](/categories/client-onboarding)
- [Co-Browsing](/categories/co-browsing)
- [Complaint Management](/categories/complaint-management)
- [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services)

- [Contact Center Payments](/categories/contact-center-payments)
- [Conversational Support](/categories/conversational-support)
- [Customer Communications Management](/categories/customer-communications-management)
- [Customer Education](/categories/customer-education)
- [Customer Service Automation](/categories/customer-service-automation)

[Browse Field Service Management Themes](/categories/field-service-management/themes)

 ![Inia Debnath](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inia Debnath")
ID

Researched and written by [Inia Debnath](https://research.g2.com/insights/author/inia-debnath)

Updated October 3, 2024

Field service management (FSM) software helps companies manage field-based workers by optimizing their positioning, availability, and skills as labor resources. These solutions are primarily used by companies that provide on-site service and technical expertise such as equipment maintenance, cleaning, repairs, moving, and/or delivery. The degree of technical expertise applied can vary from using their knowledge of cleaning methods, providing computer hardware support, to maintaining a city’s electrical grid.

Managers and supervisors use FSM software to organize scheduling, assignment, route planning, resource allocation, and work instruction to on-site field workers. Employees bring FSM software with them to provide updates on productivity, task completion, arrival/departure times, and technical support for any uncommon situations met on the job.

Field service management software usually integrates with software solutions such as [GIS software](https://www.g2.com/categories/gis) for location tracking; [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to find information about customers; and [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) or [design software](https://www.g2.com/categories/design) for technical specifications and instructions for maintenance and repairs.

To qualify for inclusion in the Field Service Management (FSM) category, a product must:

- Provide features to dispatch workers based on the type of work, their availability, and the physical locations of customers
- Include functionality to help managers prioritize field work and optimize the resources allocated to each job
- Provide information to field workers on their tasks and how to achieve them
- Deliver dashboards and analytics for managers to track ongoing field activities and the performance of field workers

Show More