# Best Field Service Management Software - Page 40

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 872

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,400+ Authentic Reviews
- 872+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=25952&focus%5B%5D=5422&focus%5B%5D=55257&focus%5B%5D=41285&focus%5B%5D=20433&focus%5B%5D=23672&focus%5B%5D=2732&focus%5B%5D=14037)

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, ServiceNow Field Service Management, Field Nation, Connecteam, Jotform, SAP Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=connecteam&focus%5B%5D=jotform&focus%5B%5D=sap-field-service-management&focus%5B%5D=housecall-pro)

**Sponsored**

### Uberall

Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, engagement, reputation, and conversion—now including the industry’s first GEO (Generative Engine Optimization) Studio. As AI search changes how customers find businesses, Uberall’s AI-powered platform ensures your locations aren't just found, but recommended. Our comprehensive solution simplifies multi-location marketing with powerful analytics, listings, reviews, store locators, local pages, and local inventory. With the addition of GEO Studio, brands can now monitor their visibility in AI search, benchmark against competitors in LLM responses, and automatically publish AI-readable, locally relevant content across the web. Founded in 2013 in Berlin, Uberall powers over 1.3 million locations globally. Trusted by leaders in retail, hospitality, and automotive, Uberall is shaping the future of location marketing.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-08-14T09%3A50%3A29Z&secure%5Bdisplayable_resource_id%5D=1258&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=13886&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=13886&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%3FhsCtaTracking%3Db1ef0665-7bec-4c3c-b4fe-ef82bc2fc30d%257C00fc0f6c-771c-4d45-bd58-594c1d070d07%26page%3D40&secure%5Btoken%5D=67e663f2574ab06af5a93422bdcc4ad7452d0fbde070cd5d9611bcb760ac717f&secure%5Burl%5D=https%3A%2F%2Fuberall.com%2Fen-us%2Fdemo%3Futm_source%3Dg2&secure%5Burl_type%5D=book_demo)

### [Jobs360](https://www.g2.com/products/jobs360/reviews)

Jobs360 runs the day-to-day of a jobs-based franchise network — scheduling, job completion, customers, invoicing and network-wide reporting — in one system for head office, franchisees and field operatives. Head office and your first franchise are free, with no card and no time limit. Pricing is per franchise from the second franchise onward, published openly in GBP, USD and EUR. Jobs360 is built by Greyridge Software, franchise software specialists for over 20 years and the company behind Franchise 360, an established franchise management platform in the UK market.

#### Who Is the Company Behind Jobs360?

- **Seller:** [Greyridge Software](https://www.g2.com/sellers/greyridge-software)
- **Year Founded:** 2025
- **HQ Location:** Newcastle upon Tyne, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dda21b0f6fed76b29d450a6ecbd27a4995eac07e0c3cb25437f85b930fcbe261&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffranchiseair&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Jobsite Mobile](https://www.g2.com/products/jobsite-mobile/reviews)

Jobsite Mobile is a scheduling and dispatching service that allows you to stay connected with your techs even when they are in the field.

#### Who Is the Company Behind Jobsite Mobile?

- **Seller:** [TechMeridian](https://www.g2.com/sellers/techmeridian)
- **HQ Location:** Bangalore, India
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [JobTasker](https://www.g2.com/products/jobtasker/reviews)

Schedule & track your team's daily jobs and tasks, and do away with writing job sheets or job cards.

#### Who Is the Company Behind JobTasker?

- **Seller:** [JobTasker](https://www.g2.com/sellers/jobtasker)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kabox](https://www.g2.com/products/kabox/reviews)

Kabox is a modern field service management platform built for home service professionals like cleaning and lawn care businesses. It simplifies scheduling, invoicing, employee tracking, and online bookings—saving time and helping small service companies grow faster.

#### Who Is the Company Behind Kabox?

- **Seller:** [Kabox Technologies](https://www.g2.com/sellers/kabox-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Karré](https://www.g2.com/products/karre/reviews)

Karré by Kizeo is a comprehensive SaaS solution designed to streamline field service management for businesses in sectors such as HVAC, plumbing, construction, and technical services. This platform enables companies to efficiently plan, organize, and oversee their field operations through a centralized interface accessible via web and mobile applications. By reducing unnecessary travel and manual tasks, Karré enhances team responsiveness and boosts overall productivity. Key Features and Functionality: - Smart Scheduling & Planning: Utilize a drag-and-drop visual planner with multiple views—Kanban, List, Map, and Calendar—to orchestrate jobs seamlessly. The system automatically detects scheduling conflicts and optimizes routes to minimize travel time. - Real-Time Intervention Tracking: Monitor the status of all field interventions through an intuitive Kanban board, providing clear visibility into tasks that are planned, in progress, or completed. - Offline Mode: Field technicians can access job details, documents, and history without network coverage. Data synchronizes automatically once the connection is restored, ensuring continuous operation in remote areas. - Integrated Communication: Replace fragmented communication channels with built-in messaging, audio, and video calls. This centralized approach facilitates efficient information exchange and maintains a searchable history of conversations. - Customer Portal: Clients can submit service requests directly, including photos and GPS locations, without needing an account. These requests can be converted into scheduled jobs with a single click, enhancing customer engagement and service efficiency. - Real-Time Dashboards: Access customizable indicators to monitor team performance, track active interventions, and generate reports, enabling strategic decision-making based on real-time data. Primary Value and User Solutions: Karré addresses common challenges in field service management by: - Optimizing Routes: Reduces technician travel time by up to 40%, leading to significant savings in fuel costs and increased service capacity. - Enhancing Communication: Centralizes all team interactions, eliminating the need for multiple communication tools and reducing the risk of information loss. - Improving Scheduling Efficiency: Automates planning processes, quickly adapting to unforeseen changes and ensuring optimal resource allocation. - Ensuring Operational Continuity: Provides offline access to critical information, allowing technicians to remain productive in areas with limited or no network coverage. By integrating these features, Karré empowers service-oriented businesses to deliver higher-quality interventions, improve customer satisfaction, and drive operational excellence.

#### Who Is the Company Behind Karré?

- **Seller:** [Kizeo](https://www.g2.com/sellers/kizeo-da59589f-f7ed-4497-923e-eff1dd3348a5)
- **Year Founded:** 2011
- **HQ Location:** AVIGNON, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e8452e011d1949099a579cf8a33ba1bf80e6dd6755773785fb08cbfccace89c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkizeo&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

### [Keeprop](https://www.g2.com/products/keeprop/reviews)

Keeprop offers a simple way of creating a service request via different channels, web form, mobile app, QR-code scanning, and IoT.

#### Who Is the Company Behind Keeprop?

- **Seller:** [Keeprop](https://www.g2.com/sellers/keeprop)
- **Year Founded:** 2017
- **HQ Location:** West Vancouver, CA
- **Twitter:** @keepropsoft  
29 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89b086f435d70478c29653bbab9ece8c446526999da7f278630c91c32c4fafe5&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkeeprop&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Kegmil](https://www.g2.com/products/kegmil/reviews)

Kegmil is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. We are on a mission to empower millions of deskless field service professionals in Southeast Asia with superior technology and insights to supercharge their operational efficiency, service performance, and profitability.

#### Who Is the Company Behind Kegmil?

- **Seller:** [Kegmil](https://www.g2.com/sellers/kegmil)
- **Year Founded:** 2018
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd02e315df41a8d3863276f665f4d80f7af67c70137d87cb3af70001b2a8ffae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkegmil&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

### [Kinematic App](https://www.g2.com/products/kinematic-app/reviews)

Kinematic is an AI powered field force management platform that gives companies complete visibility and control over their on-ground teams — tracking attendance, tasks, performance, compliance, and communication from a single system.

#### Who Is the Company Behind Kinematic App?

- **Seller:** [Kaiyo Technology Labs](https://www.g2.com/sellers/kaiyo-technology-labs)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8d796c3208b9feebe17b3dc038ba8dffda70e7c692eb2cce6674edf925489b92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkinematic-app&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Klervo](https://www.g2.com/products/klervo/reviews)

Klervo is a powerful software solution designed to streamline operations for home service businesses. It offers features such as inventory management, job scheduling, dispatching, customer management, and performance tracking, enabling companies to enhance efficiency and improve customer satisfaction. With Klervo, users can easily monitor key performance indicators (KPIs), manage technician workflows, and facilitate seamless communication between team members, ultimately driving growth and success in the competitive home service industry.

#### Who Is the Company Behind Klervo?

- **Seller:** [Klervo](https://www.g2.com/sellers/klervo)
- **HQ Location:** Hutto, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7cdd6627e38a1a1673f0eefdc5c18650a4adb6e157c6b6a7ceb0481a3992e12&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fklervo%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [KomplyOS](https://www.g2.com/products/komplyos/reviews)

KomplyOS is a compliance management platform built for inspection companies serving condos, co-ops, and commercial buildings across the tri-state area (NY, NJ, CT). Inspection companies typically run their operations across five disconnected tools: a scheduling spreadsheet, a paper-based field inspection process, a separate equipment registry, QuickBooks for invoicing, and email threads for client reporting. KomplyOS replaces all of that with a single platform purpose-built for the inspection-to-invoice workflow. What KomplyOS does: • Client & Building Management — Multi-tenant client portal, building-level equipment registries, address-aware service catalogs. • Job Dispatching — Auto-assign technicians by skill, location, and availability. Mobile-first technician app with offline capture that works without signal in basements and rooftops. • Equipment & Inventory Tracking — Barcode and QR scanning, full service history per asset, parts inventory with low-stock alerts. • Inspection Forms & Reports — Drag-and-drop template editor, photo capture, digital signatures, branded PDF reports auto-delivered to clients. • Billing & Invoicing — Line-item traceability from job services to invoices, Stripe-powered subscription billing, recurring invoices, late fees, AR aging. • KomplyIQ AI Assistant — An admin-only AI copilot that answers operational questions, generates compliance reports, and automates workflows like overdue inspection follow-ups, technician routing, and compliance digests. • Compliance-First — Built around NYC Local Laws (LL84, LL97, LL152), FDNY inspection requirements, and tri-state building codes, with auto-generated compliance documentation. Built for multi-team, multi-location operations. Role-based access for admins, technicians, and clients. Encrypted file storage and audit trails on every record.

#### Who Is the Company Behind KomplyOS?

- **Seller:** [KomplyOS](https://www.g2.com/sellers/komplyos)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=153890d58a658b557084a77d725a8340f63a384337fc2af05a5785ddad92f25d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkomplyos%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kookabase](https://www.g2.com/products/kookabase/reviews)

Kookabase is job management software for small Australian electrical and HVAC businesses. It runs the whole job from your phone. Send a quote, book the visit, and raise the invoice in a few taps. Customers book you through your own portal. Kookachat drafts quotes and replies for you. Free to start. Built in Brisbane. Hosted in Sydney.

#### Who Is the Company Behind Kookabase?

- **Seller:** [FFP Digital](https://www.g2.com/sellers/ffp-digital)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kopperfield Design Tools](https://www.g2.com/products/kopperfield-design-tools/reviews)

⚡️ Less paperwork, more progress. Smarter software for electrical load calcs, line diagrams, panel schedules, and more. Kopperfield is an advanced suite of electrical design tools built for modern contractors, engineers, and inspectors. It streamlines critical workflows like load calculations, single-line diagrams, and panel scheduling, reducing manual work and accelerating project timelines. Designed for the digital age, Kopperfield simplifies permits, inspections, and compliance while enabling efficient collaboration—all from your pocket. Key tools include: Load calculator: Automate complex load calculations with integrated property data and panel image processing. Generate accurate PDF reports for permits and inspections. Supports both Standard Method and Optional Method. Single line diagrams: Create professional-grade single-line diagrams in seconds using an intuitive drag-and-drop editor. Includes dozens of common templates and electrical symbols, accessible from any device. Panel schedules: Build and organize panel schedules digitally, with support for multiple nominal voltages and numbering options. Use our AI assistant to upload a panel photo and automatically populate your schedule. NEC online chatbot: Quickly reference National Electrical Code (NEC) guidelines with an AI-powered assistant. Look up rules, perform calculations, and prepare for exams. Additional features: \* Team dashboard: Work with your entire team in one place. Store and manage design documents, sort and filter projects, and access tools on desktop or mobile. \* AI-powered panel photo processing: Upload a panel photo, and Kopperfield’s AI assistant will automatically generate circuit labels, eliminating the need for manual entry. \* Fast PDF outputs: Instantly generate a downloadable, one-page PDF report for inspections and customers. \* Smart property data: Enter the property address, and we’ll pull in the square footage for any load calculation. \* Mobile app: Complete load calcs, create line diagrams, and design panel schedules on the go from your phone or tablet. Kopperfield Design Tools is trusted by contractors and inspectors nationwide to improve efficiency, accuracy, and compliance. Save time, increase customer satisfaction, and take on more jobs in less time.

#### Who Is the Company Behind Kopperfield Design Tools?

- **Seller:** [Kopperfield](https://www.g2.com/sellers/kopperfield)
- **HQ Location:** Remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbacd418978ef360f1ef0d12bb605f2ef7c9e1ccc6896c23d81ba30ebdf74713&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkopperfield&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Krib](https://www.g2.com/products/krib/reviews)

Krib is free field service management software for home service contractors and homeowners. Contractors get job scheduling with a drag-and-drop calendar, crew dispatch, professional quoting with a reusable price book, invoicing, and online payment collection through Stripe. Homeowners get a maintenance tracking dashboard to store receipts, manage warranties, and schedule service requests. The platform includes a technician portal for field staff, a customer-facing booking widget, and automated notifications via email and in-app alerts. All features are fully bilingual in English and Spanish. Krib is completely free to use with no subscription fees, no feature gates, and no trial periods.

#### Who Is the Company Behind Krib?

- **Seller:** [Krib Systems](https://www.g2.com/sellers/krib-systems)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kriyam FS](https://www.g2.com/products/kriyam-fs/reviews)

AI-Powered accurate and rapid Investigations for Banking, Financial, and Insurance Sectors. Our Impact Metrics:

 75% Reduction in Turn Around Time (TAT)
 80% Reduction in Rejections 12 Hrs of fffort saved per person per week
 3X Increase in Productivity

 What Kriyam.ai offers?

Better TAT Dynamic Workflow Data Security Custom alerts and notifications Real-Time tracking Custom report generation Automated case summary Works in low network areas


#### Who Is the Company Behind Kriyam FS?

- **Seller:** [GEOGO Techsolutions](https://www.g2.com/sellers/geogo-techsolutions)
- **Year Founded:** 2016
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5db4d159ecad075d922a85012930a7466dfb2f6637f3a68f9199659f0eac7d5a&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgeogo-techsolutions&secure%5Burl_type%5D=linkedin_company_website)  
45 employees on LinkedIn®

### [Kronus Flooring Software](https://www.g2.com/products/kronus-flooring-software/reviews)

Kronus Flooring Software is a cloud-based platform built for flooring retailers and installers to manage their entire business in one system. It streamlines estimating, sales, scheduling, inventory, installations, and invoicing while reducing reliance on spreadsheets and manual processes. Designed by industry professionals, Kronus improves workflow efficiency, reduces errors, and gives real-time visibility into jobs and operations. It also integrates with tools like QuickBooks, helping businesses simplify accounting and financial tracking. With its browser-based access, teams can work from anywhere, making it easier to scale operations, train staff, and improve overall productivity.

#### Who Is the Company Behind Kronus Flooring Software?

- **Seller:** [Kronus Flooring Software](https://www.g2.com/sellers/kronus-flooring-software)
- **Year Founded:** 2020
- **HQ Location:** Charlotte, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=990c0672a7cd57af523540fa58557f02f2de3676769ddaf09554787a01366656&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkronusflooringsoftware%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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- [Customer Communications Management](/categories/customer-communications-management)
- [Customer Education](/categories/customer-education)
- [Customer Service Automation](/categories/customer-service-automation)

[Browse Field Service Management Themes](/categories/field-service-management/themes)

 ![Inia Debnath](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inia Debnath")
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Researched and written by [Inia Debnath](https://research.g2.com/insights/author/inia-debnath)

Updated October 3, 2024

Field service management (FSM) software helps companies manage field-based workers by optimizing their positioning, availability, and skills as labor resources. These solutions are primarily used by companies that provide on-site service and technical expertise such as equipment maintenance, cleaning, repairs, moving, and/or delivery. The degree of technical expertise applied can vary from using their knowledge of cleaning methods, providing computer hardware support, to maintaining a city’s electrical grid.

Managers and supervisors use FSM software to organize scheduling, assignment, route planning, resource allocation, and work instruction to on-site field workers. Employees bring FSM software with them to provide updates on productivity, task completion, arrival/departure times, and technical support for any uncommon situations met on the job.

Field service management software usually integrates with software solutions such as [GIS software](https://www.g2.com/categories/gis) for location tracking; [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to find information about customers; and [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) or [design software](https://www.g2.com/categories/design) for technical specifications and instructions for maintenance and repairs.

To qualify for inclusion in the Field Service Management (FSM) category, a product must:

- Provide features to dispatch workers based on the type of work, their availability, and the physical locations of customers
- Include functionality to help managers prioritize field work and optimize the resources allocated to each job
- Provide information to field workers on their tasks and how to achieve them
- Deliver dashboards and analytics for managers to track ongoing field activities and the performance of field workers

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