Field Service Management Software Resources

Orders are entered manually or can be imported using Excel or CSV file or via an API integration to OptimoRoute™ web-based application. Based on the entered constraints like travel durations, driver work times, delivery/service time windows, vehicle load capacity, driver skills and vehicle features the system proposes efficient routes and stop sequences. If you wish you can manually change the routes before exporting them to MS Excel or GPS devices.

Different types of companies as well as individuals having deliveries, pickups or service tasks need this kind of service. Among them you may find: -Home and commercial delivery services who desire a map plan optimization -Repair and service technicians who need a multi route planner -Waste and recycling collectors who are looking to optimize their pickup routes -Sales representatives who want to optimize their sales routes -Real Estate agents who optimize their visits routes

Whether on-premises or in the cloud, Astea delivers powerful solutions that are easily configured to fit your distinct requirements. Astea’s flagship Alliance™ platform is widely recognized as the most capable in the industry, focusing the effort of employees from across the enterprise on revenue and profit-enhancing activities and behavior. The real power of Alliance is unifying an entire organization to make digital transformation possible. With Alliance, service-driven companies can adopt a proactive and predictive service mindset, moving beyond preventative, break-fix activities. Alliance offers seamless access to IoT, augmented reality, embedded intelligence and other tools that increase technician effectiveness. This does more than just reduce downtime; it makes service companies critical partners in the success of their customers.