Field Service Management Software Resources
Discussions and Reports to expand your knowledge on Field Service Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.
Field Service Management Software Discussions
0
Question on: Freshdesk
Can we expect Instagram integration in Freshdesk soon ?
Can we expect Instagram integration in Freshdesk soon ? This will make it more effective I think.
Please check support answer to similar questions:
https://support.freshdesk.com/support/discussions/topics/308279
Instagram integration is available on Omnichannel via Freshchat- https://bit.ly/3oZ8dXk
0
Question on: ServiceWorks
When will we start hearing the truth about when things will be fixed?
I will repost this if issues are not resolved promptly.
Jeremy
It seems you haven't used the Product recently. There has been lots of changes made and a new upgraded version is available since last year. If you look at our release features there are 44 new features released just last year. You can learn about those here. https://blog.service.works/2019/12/31/44-features-in-2019-for-serviceworks/.
I will respond to this if issues are not resolved promptly.
0
Question on: Service Fusion
How do I set params on time tracking to round up or down to the nearest half hour?
Pretty much nailed it up above.
You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manually
Field Service Management Software Reports
Mid-Market Grid® Report for Field Service Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Field Service Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Field Service Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Field Service Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Field Service Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Field Service Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Field Service Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Field Service Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Field Service Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Field Service Management
Summer 2026
G2 Report: Momentum Grid® Report