# The Top 20 Easiest To Use Feedback Analytics Software See the top Feedback Analytics Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 20 Easiest To Use Feedback Analytics Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) Usability Score Compare [Expand/Collapse Glassbox](#) #1 [![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")](/products/glassbox/reviews) [Glassbox](/products/glassbox/reviews) 9.6 [Expand/Collapse Glassbox](#) Overall Usability Score 9.6 Usability Score Breakdown Ease of Admin Average: 9.3 10.0 Ease of Use Average: 9.2 9.7 Meets Requirements Average: 9.1 9.6 Customer Segment Breakdown Small Business 5% Mid Market 18% Enterprise 77% [Expand/Collapse Edge](#) #2 [![Edge](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_495885f44c668c68e38ce3dff3b97498/eyerate-reviews-edge.png "Edge")](/products/eyerate-reviews-edge/reviews) [Edge](/products/eyerate-reviews-edge/reviews) 9.4 [Expand/Collapse Edge](#) Overall Usability Score 9.4 Usability Score Breakdown Ease of Admin Average: 9.3 9.8 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.1 9.4 Customer Segment Breakdown Small Business 65% Mid Market 29% Enterprise 6% [Expand/Collapse AskNicely](#) #3 [![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely")](/products/asknicely/reviews) [AskNicely](/products/asknicely/reviews) 9.3 [Expand/Collapse AskNicely](#) Overall Usability Score 9.3 Usability Score Breakdown Ease of Admin Average: 9.3 9.4 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.1 9.4 Customer Segment Breakdown Small Business 43% Mid Market 48% Enterprise 9% [Expand/Collapse Resonate CX](#) #4 [![Resonate CX](https://images.g2crowd.com/uploads/product/hd_favicon/7103ff2fa8ce26596b322c7653fb9faf/resonate-cx.svg "Resonate CX")](/products/resonate-cx/reviews) [Resonate CX](/products/resonate-cx/reviews) 9.2 [Expand/Collapse Resonate CX](#) Overall Usability Score 9.2 Usability Score Breakdown Ease of Admin Average: 9.3 9.3 Ease of Use Average: 9.2 9.2 Meets Requirements Average: 9.1 9.4 Customer Segment Breakdown Small Business 36% Mid Market 29% Enterprise 36% [Expand/Collapse Birdeye](#) #5 [![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")](/products/birdeye/reviews) [Birdeye](/products/birdeye/reviews) 9.2 [Expand/Collapse Birdeye](#) Overall Usability Score 9.2 Usability Score Breakdown Ease of Admin Average: 9.3 9.2 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.1 9.3 Customer Segment Breakdown Small Business 48% Mid Market 35% Enterprise 18% [Expand/Collapse SurveyMonkey](#) #6 [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](/products/surveymonkey/reviews) [SurveyMonkey](/products/surveymonkey/reviews) 8.9 [Expand/Collapse SurveyMonkey](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.3 9.1 Ease of Use Average: 9.2 9.2 Meets Requirements Average: 9.1 8.9 Customer Segment Breakdown Small Business 36% Mid Market 34% Enterprise 29% [Expand/Collapse OPINATOR](#) #7 [![OPINATOR](https://images.g2crowd.com/uploads/product/hd_favicon/1631f0b175ed6e2698bdf744d7e642ae/opinator.png "OPINATOR")](/products/opinator/reviews) [OPINATOR](/products/opinator/reviews) 8.7 [Expand/Collapse OPINATOR](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 9.3 10.0 Ease of Use Average: 9.2 9.5 Meets Requirements Average: 9.1 9.5 Customer Segment Breakdown Small Business 15% Mid Market 31% Enterprise 54% [Expand/Collapse Featurebase](#) #8 [![Featurebase](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_573194b4874816a4d5e5e28395fcedb9/featurebase.png "Featurebase")](/products/featurebase/reviews) [Featurebase](/products/featurebase/reviews) 8.6 [Expand/Collapse Featurebase](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.3 9.5 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.1 9.2 Customer Segment Breakdown Small Business 90% Mid Market 8% Enterprise 2% [Expand/Collapse Thematic](#) #9 [![Thematic](https://images.g2crowd.com/uploads/product/hd_favicon/d764a7357a004e7c2755a9b816ef4312/thematic.svg "Thematic")](/products/thematic/reviews) [Thematic](/products/thematic/reviews) 8.6 [Expand/Collapse Thematic](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.3 9.8 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.1 9.2 Customer Segment Breakdown Small Business 17% Mid Market 32% Enterprise 51% [Expand/Collapse Medallia Customer Experience](#) #10 [![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8b51395a78dd593b61bd23efdd512d12/medallia-customer-experience.svg "Medallia Customer Experience")](/products/medallia-customer-experience/reviews) [Medallia Customer Experience](/products/medallia-customer-experience/reviews) 8.6 [Expand/Collapse Medallia Customer Experience](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.3 8.1 Ease of Use Average: 9.2 8.9 Meets Requirements Average: 9.1 8.8 Customer Segment Breakdown Small Business 10% Mid Market 22% Enterprise 68% [Expand/Collapse Chattermill](#) #11 [![Chattermill](https://images.g2crowd.com/uploads/product/hd_favicon/275ddd1ecb179bc29565f5a4f9be11ae/chattermill.svg "Chattermill")](/products/chattermill/reviews) [Chattermill](/products/chattermill/reviews) 8.5 [Expand/Collapse Chattermill](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.3 8.2 Ease of Use Average: 9.2 8.6 Meets Requirements Average: 9.1 8.9 Customer Segment Breakdown Small Business 8% Mid Market 47% Enterprise 45% [Expand/Collapse TheySaid](#) #12 [![TheySaid](https://images.g2crowd.com/uploads/product/hd_favicon/bafadd355678fcf846d83e9030af76de/theysaid-inc-theysaid.svg "TheySaid")](/products/theysaid-inc-theysaid/reviews) [TheySaid](/products/theysaid-inc-theysaid/reviews) 8.5 [Expand/Collapse TheySaid](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.3 9.9 Ease of Use Average: 9.2 9.7 Meets Requirements Average: 9.1 9.8 Customer Segment Breakdown Small Business 57% Mid Market 32% Enterprise 11% [Expand/Collapse dropthought](#) #13 [![dropthought](https://images.g2crowd.com/uploads/product/hd_favicon/82e7f0df203d1f7f5f892f86f43fe136/dropthought.svg "dropthought")](/products/dropthought/reviews) [dropthought](/products/dropthought/reviews) 8.5 [Expand/Collapse dropthought](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.3 9.6 Ease of Use Average: 9.2 9.7 Meets Requirements Average: 9.1 8.9 Customer Segment Breakdown Small Business 17% Mid Market 75% Enterprise 8% [Expand/Collapse Customer Experience Solutions](#) #14 [![Customer Experience Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/10e0fc6f04938f2f7d0b05c608220888/acf-technologies-customer-experience-solutions.svg "Customer Experience Solutions")](/products/acf-technologies-customer-experience-solutions/reviews) [Customer Experience Solutions](/products/acf-technologies-customer-experience-solutions/reviews) 8.5 [Expand/Collapse Customer Experience Solutions](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.3 9.8 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.1 9.6 Customer Segment Breakdown Small Business 24% Mid Market 39% Enterprise 36% [Expand/Collapse SurveySparrow](#) #15 [![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")](/products/surveysparrow/reviews) [SurveySparrow](/products/surveysparrow/reviews) 8.5 [Expand/Collapse SurveySparrow](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.3 8.7 Ease of Use Average: 9.2 9.0 Meets Requirements Average: 9.1 8.7 Customer Segment Breakdown Small Business 68% Mid Market 25% Enterprise 7% [Expand/Collapse Dialpad Connect](#) #16 [![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")](/products/dialpad-connect/reviews) [Dialpad Connect](/products/dialpad-connect/reviews) 8.4 [Expand/Collapse Dialpad Connect](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.3 8.8 Ease of Use Average: 9.2 8.6 Meets Requirements Average: 9.1 8.7 Customer Segment Breakdown Small Business 58% Mid Market 33% Enterprise 10% [Expand/Collapse Gryphon ONE](#) #17 [![Gryphon ONE](https://images.g2crowd.com/uploads/product/hd_favicon/4a6730b5c451ef1293c09e0201528db3/gryphon-one.svg "Gryphon ONE")](/products/gryphon-one/reviews) [Gryphon ONE](/products/gryphon-one/reviews) 8.4 [Expand/Collapse Gryphon ONE](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.3 9.7 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.1 9.0 Customer Segment Breakdown Small Business 11% Mid Market 12% Enterprise 77% [Expand/Collapse Calabrio ONE](#) #18 [![Calabrio ONE](https://images.g2crowd.com/uploads/product/hd_favicon/0eb7b365d8370c07dbd2109aa0ae40bd/calabrio-one.svg "Calabrio ONE")](/products/calabrio-one/reviews) [Calabrio ONE](/products/calabrio-one/reviews) 8.3 [Expand/Collapse Calabrio ONE](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 9.3 8.9 Ease of Use Average: 9.2 8.5 Meets Requirements Average: 9.1 8.7 Customer Segment Breakdown Small Business 6% Mid Market 56% Enterprise 37% [Expand/Collapse Survicate](#) #19 [![Survicate](https://images.g2crowd.com/uploads/product/hd_favicon/b919d8a6d8c19dbb2fbe22eb10cc675a/survicate.svg "Survicate")](/products/survicate/reviews) [Survicate](/products/survicate/reviews) 8.2 [Expand/Collapse Survicate](#) Overall Usability Score 8.2 Usability Score Breakdown Ease of Admin Average: 9.3 9.0 Ease of Use Average: 9.2 9.2 Meets Requirements Average: 9.1 8.9 Customer Segment Breakdown Small Business 45% Mid Market 41% Enterprise 14% [Expand/Collapse Canny](#) #20 [![Canny](https://images.g2crowd.com/uploads/product/hd_favicon/009d0d436c1a0a4d18705fcff70c1397/canny.svg "Canny")](/products/canny/reviews) [Canny](/products/canny/reviews) 8.2 [Expand/Collapse Canny](#) Overall Usability Score 8.2 Usability Score Breakdown Ease of Admin Average: 9.3 9.4 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.1 8.7 Customer Segment Breakdown Small Business 57% Mid Market 39% Enterprise 4%