### Contents - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Feedback Analytics Software Resources ##### Articles, Discussions, and Reports to expand your knowledge on Feedback Analytics Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Feedback Analytics Software Articles [![2021 Trends in Customer Engagement and Experience](https://learn.g2.com/hubfs/customer%20service%20trends.jpg "2021 Trends in Customer Engagement and Experience")](https://www.g2.com/articles/customer-engagement-and-experience-trends-2021) [ ### 2021 Trends in Customer Engagement and Experience ](https://www.g2.com/articles/customer-engagement-and-experience-trends-2021) This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Stephanie Graham](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie Graham") SG ](https://learn.g2.com/author/stephanie-graham) by Stephanie Graham ## Feedback Analytics Software Discussions 0 Question on: Dialpad Connect [Does anyone use UberConference as their main tool?](/discussions/does-anyone-use-uberconference-as-their-main-tool) Most people I've encountered using UberConf only use it as a side tool. Curious to know how it functions as a day-to-day primary! I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Answered: Dianne Morad on June 16, 2020 I use UberConference for all conference calls. It integrates with my CRM, which is Hubspot, so I can easily schedule calls through there and have the details automatically sent out to participants. It also has a great iOS app. I am happy with it and cannot think of any problems that have arisen using it. Answered: Eric Seifert on November 21, 2019 I always use it for new clients when it comes to setting up conference phone calls. Answered: Steven Duran on November 21, 2019 I use it and it is great. Answered: Ntombikayise Bhengu on November 21, 2019 We do. We have used the free version for about a year but will likely upgrade to the paid version soon for more customization options. We like that it is so easy for users to join. We don't have to do a "training session" to get them connected. Much easier than others we've used in the past. Answered: Lisa Dye on December 5, 2019 I purchased the upgraded version. I am so disappointed. The audio works fine but the video conferencing breaks up. I used it at multiple locations and it is consistently poor. When I tried to get my money back they refused. Do not use this service. Zoom is the way to go. Answered: Mary Tan on May 28, 2020 I do and love it. I use the paid version because of the customization and my own local number. Answered: Joe Michaels on November 21, 2019 Like the others here, I find it's a great audioconferencing solution. Even with smaller 1-on-1 calls, I like it as a failsafe way to have the other person on the line if wireless service drops. I have also suggested and use it with clients. Answered: Jim Patterson on May 26, 2020 I try to use UberConference as my primary video conference tool. Since it comes free and I don't typically have more than 10 people on a call, I chose not to buy myself a Zoom license as many of my coworkers did. I think the video and audio quality is solidly between Google Hangouts (which I find very lackluster) and Zoom (which is the gold standard IMO). Answered: Matt Litchfield on May 28, 2020 I use it for all audio conference and screen sharing day to day. Also, I have weekly company meetings scheduled to dial out to the team. Answered: Brandon Svec on November 21, 2019 Absolutely. It is our go to for conference calls! Answered: Marc Marling on June 4, 2020 [See more answers (10)](javascript:void(0);) [Your answer](/discussions/does-anyone-use-uberconference-as-their-main-tool/comments/new?remote=true) 0 Question on: Dialpad Connect [How do I add more than 10 people at a time on the platform?](/discussions/how-do-i-add-more-than-10-people-at-a-time-on-the-platform) ? I am pretty sure 10 is the free tier limit and you just need a paid account to beyond that. Answered: Brandon Svec on November 25, 2019 [Your answer](/discussions/how-do-i-add-more-than-10-people-at-a-time-on-the-platform/comments/new?remote=true) 0 Question on: Dialpad Connect [Is there a meeting duration limit?](/discussions/is-there-a-meeting-duration-limit) No, there is no limit for the Business Plan Answered: Michele Lowell on October 10, 2019 I use the business plan and there is no limit. It really is the best platform I have found Answered: Joe Michaels on October 10, 2019 Yes for beta users it's 45 min and for premium users its unlimited. Answered: Bhaskar Chauhan on December 17, 2020 For Business plans, meetings are unlimited. For Free plans, an individual meeting can only last 45 minutes. Answered: Natalie M. on October 17, 2019 No limit on my business plan - best thing I ever did! Answered: Roxanne Reid on April 16, 2020 [See more answers (4)](javascript:void(0);) [Your answer](/discussions/is-there-a-meeting-duration-limit/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/feedback-analytics/resources) - [1](/categories/feedback-analytics/resources) - 2 - [3](/categories/feedback-analytics/resources?discussions_page=3) - [4](/categories/feedback-analytics/resources?discussions_page=4) - [5](/categories/feedback-analytics/resources?discussions_page=5) - [6](/categories/feedback-analytics/resources?discussions_page=6) - … - [28](/categories/feedback-analytics/resources?discussions_page=28) - [29](/categories/feedback-analytics/resources?discussions_page=29) - [Next ›Next ›](/categories/feedback-analytics/resources?discussions_page=3) ## Feedback Analytics Software Reports Mid-Market Grid® Report for Feedback Analytics Summer 2026 G2 Report: Grid® Report Grid® Report for Feedback Analytics Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Feedback Analytics Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Feedback Analytics Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Feedback Analytics Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Feedback Analytics Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Feedback Analytics Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Feedback Analytics Spring 2026 G2 Report: Grid® Report Grid® Report for Feedback Analytics Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Feedback Analytics Spring 2026 G2 Report: Momentum Grid® Report