### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Facility Management Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Facility Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Facility Management Software Articles [![How to Save Your Assets With Facility Maintenance](https://learn.g2.com/hubfs/G2CM_FI269_Learn_Article_Images_%5BFacility_Maintenance%5D_V1a.png "How to Save Your Assets With Facility Maintenance")](https://www.g2.com/articles/facility-maintenance) [ ### How to Save Your Assets With Facility Maintenance ](https://www.g2.com/articles/facility-maintenance) There are so many buildings. [ ![Adithya Siva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adithya Siva") AS ](https://learn.g2.com/author/adithya-siva) by Adithya Siva [![How to Use Facility Management to Make Your Employees Happy](https://learn.g2.com/hubfs/G2CM_FI186_Learn_Article_Images-%5BFacility_Management%5D_V1a.png "How to Use Facility Management to Make Your Employees Happy")](https://www.g2.com/articles/facility-management) [ ### How to Use Facility Management to Make Your Employees Happy ](https://www.g2.com/articles/facility-management) Building safety, sustenance, functionality, and real estate are crucial aspects of any company.  [ ![Adithya Siva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adithya Siva") AS ](https://learn.g2.com/author/adithya-siva) by Adithya Siva ## Facility Management Software Glossary Terms [![Move Management](https://learn.g2.com/hubfs/G2CM_GI037_Move_management_V1a.png "Move Management")](https://www.g2.com/glossary/move-management-definition) [Move Management](https://www.g2.com/glossary/move-management-definition) Move management is the process of planning and coordinating a relocation, most often an employee move. Learn its types, services, and benefits. by Harshita Tewari [![Enterprise Asset Management](https://learn.g2.com/hubfs/G2CM_GI638_Glossary_Article_Images-%5Benterprise_asset_management%5D_V1b.png "Enterprise Asset Management")](https://www.g2.com/glossary/enterprise-asset-management-definition) [Enterprise Asset Management](https://www.g2.com/glossary/enterprise-asset-management-definition) Enterprise asset management (EAM) is the process of tracking and monitoring the lifecycle of a company’s physical assets. Learn key features and benefits. by Kelly Fiorini [![Asset Management](https://learn.g2.com/hubfs/G2CM_GI524_Glossary_Article_Images-%5BAsset_Management%5D_V1a.png "Asset Management")](https://www.g2.com/glossary/asset-management-definition) [Asset Management](https://www.g2.com/glossary/asset-management-definition) Asset management is the process that acquires, organizes, maintains, and removes anything a company owns. Learn how to manage assets effectively. by Holly Landis [![Facility Management](https://learn.g2.com/hubfs/facility%20management.jpg "Facility Management")](https://www.g2.com/glossary/facility-management-definition) [Facility Management](https://www.g2.com/glossary/facility-management-definition) Facility management is a management discipline that encompasses how a facility is managed. A facility is a tangible property built or installed to serve the needs of an organization. Our G2 guide can help you understand facility management and the best practices needed to carry it out. by Subhransu Sahu [![Maintenance Planning](https://learn.g2.com/hubfs/G2CM-GI038-Maintenance-planning_V1a.png "Maintenance Planning")](https://www.g2.com/glossary/maintenance-planning-definition) [Maintenance Planning](https://www.g2.com/glossary/maintenance-planning-definition) Maintenance planning is the process used to identify and resolve maintenance problems. Learn more about maintenance planning, the best practices to follow, and how businesses can develop an effective maintenance plan. by Ninisha Pradhan ## Facility Management Software Discussions 0 Question on: FMX [What kind of customer support does FMX provide after go-live?](/discussions/what-kind-of-customer-support-does-fmx-provide-after-go-live) We're a few weeks away from going live and I want to understand what ongoing support looks like once we're past implementation. How responsive is the support team, and what resources do you rely on most? Trying to plan for how we'll handle questions internally versus escalating. Every FMX customer gets a named Customer Success Manager from day one, with direct access to US-based support staff for as long as you are a customer. Live support: Phone and email support staffed by US-based product specialists with a 2-hour or less response time. Self-service resources: Help center, video library, and configuration guides available any time so your team can find answers without waiting on a ticket. Quarterly business reviews: Your CSM meets with you regularly to review adoption, surface new feature opportunities, and track ROI against your original goals. Ongoing configuration: Workflows, forms, and reports can be updated at any time as your team's needs change. FMX holds a 98% customer satisfaction rating and 97% renewal rate, numbers that reflect what happens when support is treated as part of the product, not an afterthought. Answered: Megan Bauer on May 22, 2026 [Your answer](/discussions/what-kind-of-customer-support-does-fmx-provide-after-go-live/comments/new?remote=true) 0 Question on: FMX [How long does FMX implementation typically take, and what does onboarding include?](/discussions/how-long-does-fmx-implementation-typically-take-and-what-does-onboarding-include) We're getting close to signing with FMX and I'm trying to set realistic expectations with my leadership on timeline. For those who've been through implementation, how long did it actually take and what does onboarding look like day to day? Any prep work you wish you'd done earlier? FMX implementations follow a structured process with timelines scaled to your organization's size and complexity, typically ranging from 60 to 180 days, with a dedicated Customer Success Manager assigned from day one. Kickoff: You are introduced to your Customer Success Manager, align on desired outcomes, walk through the implementation timeline, and discuss how to manage the project after go-live. Configuration and data migration: Your CSM works through your workflow processes, form configurations, and user permissions, while your team imports existing data via manual entry or FMX-provided bulk import templates. Training: Multiple formats cover every user type, including webinar sessions, step-by-step guides, and pre-recorded videos in the FMX Support Center. Admin training covers the full site configuration, every user workflow, and all admin settings. Go-live: FMX provides a go-live email template, training videos, and links to the learning center so your rollout lands smoothly. After go-live, every customer stays paired with a named Customer Success Manager for ongoing support, configuration help, and quarterly business reviews. Answered: Megan Bauer on May 22, 2026 [Your answer](/discussions/how-long-does-fmx-implementation-typically-take-and-what-does-onboarding-include/comments/new?remote=true) 0 Question on: FMX [What is the difference between a CMMS and a facilities management platform like FMX?](/discussions/what-is-the-difference-between-a-cmms-and-a-facilities-management-platform-like-fmx) I've been evaluating different tools and keep seeing the terms CMMS and facilities management platform used somewhat interchangeably. For those of you who've worked with both, what's the practical difference and why did you land on FMX? Trying to make sure I'm comparing apples to apples before I bring a recommendation to leadership. A CMMS handles the maintenance side of operations: work orders, preventive maintenance, asset records, and parts inventory. That covers a lot, but it leaves out everything else a facilities team is responsible for. Coordinating events, managing a vehicle fleet, tracking utility spend, planning long-range capital investments. FMX is built as a full facilities management platform with a CMMS at its core. That means your maintenance team gets everything a traditional CMMS offers, and your broader operations team gets the tools to run the rest of the building alongside it. CMMS core: Work orders, preventive maintenance, asset tracking, and parts inventory. Beyond maintenance: Capital planning, event and reservation management, utility management, fleet management, IT asset management, warehousing, and reporting, all in the same system. If you only need a maintenance work order tool, a basic CMMS will do. If your operations team is responsible for more than maintenance, you want a platform. Answered: Megan Bauer on May 22, 2026 [Your answer](/discussions/what-is-the-difference-between-a-cmms-and-a-facilities-management-platform-like-fmx/comments/new?remote=true) - [‹ Prev ‹ Prev](/categories/facility-management/resources) - [1](/categories/facility-management/resources) - 2 - [3](/categories/facility-management/resources?discussions_page=3) - [4](/categories/facility-management/resources?discussions_page=4) - [5](/categories/facility-management/resources?discussions_page=5) - [6](/categories/facility-management/resources?discussions_page=6) - … - [8](/categories/facility-management/resources?discussions_page=8) - [9](/categories/facility-management/resources?discussions_page=9) - [Next › Next ›](/categories/facility-management/resources?discussions_page=3) ## Facility Management Software Reports Mid-Market Grid® Report for Facility Management Summer 2026 G2 Report: Grid® Report Grid® Report for Facility Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Facility Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Facility Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Facility Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Facility Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Facility Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Facility Management Spring 2026 G2 Report: Grid® Report Grid® Report for Facility Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Facility Management Spring 2026 G2 Report: Momentum Grid® Report