# Best Experience Management Software for Small Business - Page 2

## How Many Experience Management Software Products Does G2 Track?

**Total Products under this Category:** 130

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Verint Voice of the Customer (+0.65%) - Among all products in this category, Verint Voice of the Customer recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Experience Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 25,600+ Authentic Reviews
- 130+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Experience Management Software
 ![G2 Grid® for Experience Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/experience-management/grids.png?focus%5B%5D=19432&focus%5B%5D=15217&focus%5B%5D=4177&focus%5B%5D=62085&focus%5B%5D=84697&focus%5B%5D=482&focus%5B%5D=8307&focus%5B%5D=73862)

Highlighted products: Birdeye, QuestionPro, Reputation, Resonate CX, Experience.com, Qualtrics Market Research, Feefo, and ReputationStacker.

Underlying data: [Grid® JSON](https://www.g2.com/categories/experience-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=questionpro&focus%5B%5D=reputation&focus%5B%5D=resonate-cx&focus%5B%5D=experience-com&focus%5B%5D=qualtrics-market-research&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&segment=small-business)

**Sponsored**

### Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2378&secure%5Bchosen_at%5D=2026-08-09T09%3A46%3A52Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1627&secure%5Bresource_id%5D=2378&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%2Fsmall-business%3Fpage%3D2%26segment%3Dsmall-business&secure%5Btoken%5D=ae75b75969cfa14a324e055cfb1be2c8b3cf49c895d1b4dde93092c54ad24137&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-survey-g2-ppc%2F&secure%5Burl_type%5D=book_demo)

### [Qualtrics Customer Experience](https://www.g2.com/es/products/qualtrics-customer-experience/reviews)

Qualtrics XM para la Experiencia del Cliente es el producto de experiencia del cliente utilizado por las marcas más icónicas del mundo para identificar inmediatamente la fricción del cliente y guiar a los equipos de primera línea en el momento para servir mejor a los clientes. Impulsar la mejora en toda la empresa—a través de procesos, productos y propiedades digitales—para aumentar el valor de por vida del cliente. Frontline Care (TM) utiliza análisis omnicanal y automatización impulsada por IA para ofrecer recomendaciones poderosas y personalizadas para cada cliente directamente a sus equipos de atención al cliente de primera línea para que pueda aumentar el uso, impulsar la venta adicional y reducir la rotación. Aproveche nuestro Producto Digital de Primera Línea (™) para analizar los viajes del cliente para que pueda intervenir en el momento adecuado para eliminar la fricción o redirigir a los usuarios a una mejor experiencia. Comprenda el comportamiento del cliente digital a través de repeticiones de sesiones y detección de frustración como clics de ira y movimientos bruscos del ratón. Use Frontline Locations (™) para compilar reseñas en línea dentro de la misma plataforma para que pueda conectar los puntos entre canales y obtener una vista panorámica de la experiencia del cliente de principio a fin. Reúna comentarios de sus clientes con la voz de sus empleados de primera línea y comprenda todo en segundos con nuestra plataforma impulsada por IA. Qualtrics es utilizado por equipos, departamentos y organizaciones enteras para gestionar las cuatro experiencias principales del negocio—cliente, producto, empleado y marca—en una sola plataforma. Más de 13,500 empresas en todo el mundo, incluyendo más del 85 por ciento de las Fortune 500, confían en Qualtrics para construir consistentemente productos que la gente ama, crear clientes más leales, desarrollar una cultura fenomenal centrada en el empleado y construir marcas icónicas.

**Average Rating:** 4.3/5.0

**Total Reviews:** 725

#### How Do G2 Users Rate Qualtrics Customer Experience?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.5/10 (Category avg: 9.1/10)
- **Puntuación de esfuerzo del cliente (CES):** 8.8/10 (Category avg: 8.2/10)
- **Puntuación de satisfacción del cliente (CSAT):** 8.9/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Qualtrics Customer Experience?

- **Vendedor:** [Qualtrics](https://www.g2.com/es/sellers/qualtrics)
- **Sitio web de la empresa:** www.qualtrics.com
- **Año de fundación:** 2002
- **Ubicación de la sede:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Analista de Datos Empresariales, Gerente de Comunidad
- **Top Industries:** Tecnología de la información y servicios, Educación superior
- **Company Size:** 52% Large, 36% Medium

#### What Do G2 Reviewers Say About Qualtrics Customer Experience?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de Qualtrics Customer Experience, haciendo que la recopilación y el análisis de datos sean accesibles para todos.
- Los usuarios valoran los **poderosos análisis** de Qualtrics Customer Experience, lo que permite una comprensión perspicaz y mejora de los recorridos del cliente.
- Los usuarios encuentran que Qualtrics es **extremadamente útil** para mejorar la satisfacción del cliente y agilizar los procedimientos de servicio.
- Los usuarios valoran la **generación de conocimientos profundos** de Qualtrics, mejorando la satisfacción y retención del cliente a través de un análisis de datos efectivo.
- Los usuarios valoran las **fuertes capacidades de análisis e informes** de Qualtrics para obtener profundos conocimientos sobre la retroalimentación de los clientes.

##### Cons

- Los usuarios encuentran la **complejidad** de Qualtrics desafiante, especialmente los nuevos usuarios que solo necesitan funcionalidades básicas de encuestas.
- Los usuarios encuentran que Qualtrics tiene una gran interfaz pero requiere **mejoras en la configuración personalizada** y la funcionalidad de Text iQ.
- Los usuarios encuentran **la personalización limitada** desafiante, especialmente cuando intentan simplificar la plataforma para necesidades básicas de encuestas.
- Los nuevos usuarios pueden encontrar **la complejidad de la interfaz** abrumadora, lo que hace que la configuración inicial y la navegación sean desafiantes.
- Los usuarios encuentran que el precio de Qualtrics es **alto** , lo que lo hace desafiante para equipos más pequeños con presupuestos limitados.

#### What Are Recent G2 Reviews of Qualtrics Customer Experience?

**["Perspectivas versátiles, necesita mejores informes"](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12680062)**

**Rating:** 4.5/5.0 stars

_— Sandra H._

[Read full review](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12680062)

**["Herramienta de Retroalimentación Flexible con Desafíos de Personalización"](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12708025)**

**Rating:** 4.0/5.0 stars

_— David K._

[Read full review](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12708025)

#### What Are G2 Users Discussing About Qualtrics Customer Experience?

- [What is Qualtrics Customer Experience used for?](https://www.g2.com/es/discussions/what-is-qualtrics-customer-experience-used-for)
- [¿Qué hace el software de Qualtrics?](https://www.g2.com/es/discussions/what-does-qualtrics-software-do) - 1 comment
- [¿Es Qualtrics un CRM?](https://www.g2.com/es/discussions/is-qualtrics-a-crm) - 1 comment
- [¿Qué es una plataforma de experiencia del cliente?](https://www.g2.com/es/discussions/what-is-a-customer-experience-platform) - 1 comment, 1 upvote
- [¿Qué es Qualtrics CX?](https://www.g2.com/es/discussions/what-is-qualtrics-cx) - 1 comment

### [Gainsight Customer Success](https://www.g2.com/es/products/gainsight-customer-success/reviews)

Gainsight Customer Success reúne valiosos conocimientos agenciales, inteligencia a nivel de relaciones y una puntuación de salud multidimensional para identificar riesgos y oportunidades de expansión un trimestre completo antes, y luego convierte esos conocimientos en acción a través de movimientos coordinados de retención, expansión y renovación en todos los segmentos de clientes, incluyendo los de larga cola. Diseñado para la complejidad empresarial que abarca múltiples productos, jerarquías y partes interesadas, Gainsight apoya programas dirigidos por humanos, digitales y agentes, permitiendo a los equipos escalar resultados en todo su libro de negocios y ofrecer Retención como Servicio (RaaS). El resultado es un impacto y escala medibles, incluyendo un aumento del 50% en la capacidad de CSM, un 15% más de expansión, un 95% de precisión en las previsiones y una reducción del 20% en la rotación, todo respaldado por una década de experiencia en CS y la comunidad más grande de profesionales de CS.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,719

#### How Do G2 Users Rate Gainsight Customer Success?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 9.1/10)
- **Puntuación de esfuerzo del cliente (CES):** 7.9/10 (Category avg: 8.2/10)
- **Puntuación de satisfacción del cliente (CSAT):** 8.6/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Gainsight Customer Success?

- **Vendedor:** [Gainsight Inc.](https://www.g2.com/es/sellers/gainsight-inc)
- **Sitio web de la empresa:** www.gainsight.com
- **Año de fundación:** 2009
- **Ubicación de la sede:** San Francisco, CA
- **Twitter:** @GainsightHQ  
13,119 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85a34abb9897c7140c711174cddac2af3363ec5532f5b0ba46c2fa230fde5273&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F841640%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,140 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Éxito del Cliente, Gerente Senior de Éxito del Cliente
- **Top Industries:** Software de Computadora, Tecnología de la información y servicios
- **Company Size:** 56% Medium, 32% Large

#### What Do G2 Reviewers Say About Gainsight Customer Success?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de Gainsight, elogiando su organización y características completas de seguimiento de cuentas.
- Los usuarios valoran la **información centralizada** en Gainsight, lo que les ayuda a rastrear eficientemente las interacciones de las cuentas y generar ideas.
- Los usuarios valoran la **visibilidad** que Gainsight proporciona a través de un panel unificado, mejorando la organización y el compromiso con el cliente sin esfuerzo.
- Los usuarios valoran el **soporte al cliente intuitivo** de Gainsight, mejorando la productividad y el compromiso proactivo de sus equipos.
- Los usuarios valoran la **interfaz intuitiva** de Gainsight Customer Success por su facilidad de navegación y clara visibilidad de datos.

##### Cons

- Los usuarios encuentran que Gainsight Customer Success **no es intuitivo** , requiere capacitación formal y tiene una interfaz torpe que complica la experiencia del usuario.
- Los usuarios señalan que la **falta de funciones de informes personalizados** limita el análisis detallado de datos y la funcionalidad general de Gainsight.
- Los usuarios destacan la **empinada curva de aprendizaje** para personalizar los paneles, lo que requiere habilidades técnicas significativas para un uso efectivo.
- Los usuarios encuentran desafiante debido a las **opciones limitadas de personalización** en Gainsight, lo que lleva a una experiencia menos amigable para el usuario.
- Los usuarios encuentran que Gainsight Customer Success tiene una **complejidad que puede abrumar** y ralentizar la productividad a veces.

#### What Are Recent G2 Reviews of Gainsight Customer Success?

**["Gainsight unifica los datos de salud del cliente con poderosos conocimientos de Staircase"](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12879507)**

**Rating:** 5.0/5.0 stars

_— Scott M._

[Read full review](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12879507)

**["Soporte siempre disponible que encuentra una solución"](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12972699)**

**Rating:** 4.5/5.0 stars

_— Octavio M._

[Read full review](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12972699)

#### What Are G2 Users Discussing About Gainsight Customer Success?

- [¿Para qué se utiliza Gainsight?](https://www.g2.com/es/discussions/what-is-gainsight-used-for) - 2 comments
- [¿Qué es Gainsight PX?](https://www.g2.com/es/discussions/gainsight-what-is-gainsight-px) - 2 comments
- [Who are Gainsight competitors?](https://www.g2.com/es/discussions/who-are-gainsight-competitors)
- [¿Qué es el software Gainsight?](https://www.g2.com/es/discussions/what-is-gainsight-software) - 2 comments

### [Medallia Customer Experience](https://www.g2.com/pt/products/medallia-customer-experience/reviews)

Medallia Experience Cloud, uma plataforma SaaS premiada, lidera o mercado ajudando organizações a entender, gerenciar e melhorar as experiências de seus clientes, funcionários e cidadãos. Medallia está equipada com as capacidades mais abrangentes para capturar feedback e sinais de experiência onde quer que os clientes estejam interagindo, incluindo: e-mail, redes sociais, web digital e in-app, mensagens conversacionais e dispositivos conectados. E, quando combinada com dados operacionais e transacionais alimentados no Medallia, as organizações podem entender cada ponto de contato ao longo de cada jornada do cliente. Medallia Athena traz IA e Aprendizado de Máquina para a plataforma, detectando padrões, descobrindo problemas e novas oportunidades de negócios, e prevendo comportamentos, tudo para focar a atenção em decisões de negócios mais inteligentes. Medallia entrega esses insights em tempo real, em toda a organização, para que a voz do cliente possa ser incorporada nas decisões diárias tomadas por todos, desde a linha de frente até a alta administração. Usando o Medallia Experience Cloud, as organizações podem fazer melhorias demonstráveis na experiência do cliente e do funcionário, reduzindo a rotatividade, transformando detratores em promotores e compradores, e criando oportunidades de cross-sell e up-sell no momento. Tudo isso ajuda as empresas a entregar retornos sobre investimento claros e potentes. Saiba o que a Medallia pode fazer pela sua organização solicitando uma demonstração em https://www.medallia.com/contact-us/

**Average Rating:** 4.5/5.0

**Total Reviews:** 207

#### How Do G2 Users Rate Medallia Customer Experience?

- **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 9.1/10)
- **Pontuação de esforço do cliente (CES):** 8.7/10 (Category avg: 8.2/10)
- **Pontuação de Satisfação do Cliente (CSAT):** 9.2/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Medallia Customer Experience?

- **Vendedor:** [Medallia](https://www.g2.com/pt/sellers/medallia)
- **Website da Empresa:** www.medallia.com
- **Ano de Fundação:** 2001
- **Localização da Sede:** San Francisco, CA
- **Twitter:** @Medallia  
12,225 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8d80f3d6282d9c0ba5d566f563fb36c86bb89ad7f09e57400dd8a99467e21c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F49697%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,039 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitalidade, Serviços Financeiros
- **Company Size:** 64% Large, 21% Medium

#### What Do G2 Reviewers Say About Medallia Customer Experience?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam a **coleta de feedback flexível** da Medallia, que melhora os insights dos clientes e as oportunidades de melhoria operacional.
- Os usuários acham o Medallia Customer Experience incrivelmente **útil** para obter insights profundos e melhorar o engajamento do cliente.
- Os usuários apreciam a **facilidade de uso** do Medallia Customer Experience, desfrutando de insights rápidos e comunicação sem interrupções.
- Os usuários apreciam o **suporte ao cliente excepcional** da Medallia, melhorando sua experiência com orientações oportunas e úteis.
- Os usuários valorizam a **geração de insights poderosos** da Medallia, aprimorando a tomada de decisões com um profundo entendimento do feedback dos clientes.

##### Cons

- Os usuários acham a **curva de aprendizado íngreme** e avassaladora, especialmente para novos usuários tentando navegar na plataforma.
- Os usuários enfrentam **limitações em recursos** e fluxos de trabalho complicados, resultando em atrasos e ineficiências na resolução de feedback.
- Os usuários acham a **curva de aprendizado íngreme** do Medallia Customer Experience intimidadora, especialmente sem experiência prévia em análise.
- Os usuários destacam as **limitações nas capacidades de IA** da Medallia, resultando em atrasos e esforços manuais na gestão de feedback.
- Os usuários frequentemente acham **difícil relatar** no Medallia desafiador, com uma curva de aprendizado acentuada e navegação confusa durante períodos críticos.

#### What Are Recent G2 Reviews of Medallia Customer Experience?

**["Percepções Poderosas de Clientes com Ação em Tempo Real"](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-12952963)**

**Rating:** 5.0/5.0 stars

_— Shivraj P._

[Read full review](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-12952963)

**["Uma Plataforma Poderosa para Centralizar e Agir sobre o Feedback dos Clientes"](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-9917116)**

**Rating:** 5.0/5.0 stars

_— Santiago G._

[Read full review](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-9917116)

#### What Are G2 Users Discussing About Medallia Customer Experience?

- [What is your primary use case for Medallia Customer Experience, and how has it improved your customer feedback?](https://www.g2.com/pt/discussions/what-is-your-primary-use-case-for-medallia-customer-experience-and-how-has-it-improved-your-customer-feedback)
- [Para que é usado o Medallia Customer Experience?](https://www.g2.com/pt/discussions/what-is-medallia-customer-experience-used-for)

### [Survicate](https://www.g2.com/products/survicate/reviews)

Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 40+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further. Insights Hub automatically categorizes feedback, detects trends, and surfaces patterns across all your sources. Ask Research Assistant a question and get instant answers backed by actual customer quotes, no manual digging required. Finally, close the loop. Push feedback directly to the tools your teams already use: create Jira tickets from bug reports, sync responses to HubSpot or Salesforce, trigger automated workflows in Braze or Klaviyo, and keep everyone aligned with real-time Slack summaries. Feedback stops being a report, joins discussions where they happen, and starts driving decisions that matter. Why teams choose Survicate: - Multi-channel surveys with behavioral targeting and advanced logic - AI that categorizes feedback and detects trends automatically - Customizable dashboards for a real-time view of key metrics across teams - Research Assistant for instant, source-backed answers to research questions - 40+ native integrations with HubSpot, Salesforce, Braze, Zendesk, and more - Every AI insight backed by verifiable customer quotes With Survicate, customer feedback stops being noise and starts driving the decisions that matter.

**Average Rating:** 4.6/5.0

**Total Reviews:** 200

#### How Do G2 Users Rate Survicate?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 9.0/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 8.7/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Survicate?

- **Seller:** [Survicate](https://www.g2.com/sellers/survicate)
- **Company Website:** survicate.com
- **Year Founded:** 2013
- **HQ Location:** Warsaw, MA
- **Twitter:** @Survicate  
12,830 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eb4a95892b2bd1fe9b956007c990f65f097381672dfc9b54032cb36e61ed260e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3210935%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 46% Small, 42% Medium

#### What Do G2 Reviewers Say About Survicate?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Survicate to be **intuitive and easy to use** , enhancing their ability to gather valuable feedback efficiently.
- Users appreciate the **survey management capabilities** of Survicate, benefiting from robust feedback collection and insightful analysis.
- Users praise the **stellar customer support** of Survicate, noting its responsiveness and helpfulness during interactions.
- Users praise the **easy integrations** with tools like Marketo and Salesforce, streamlining their workflow effectively.
- Users appreciate the **multiple easy integrations** of Survicate, enhancing survey functionality across various platforms effortlessly.

##### Cons

- Users experience **audience targeting issues** with Survicate, limiting customization and complicating mobile survey management.
- Users experience **limitations in audience targeting and customization** , affecting effectiveness and usability of Survicate.
- Users find **limited customization** in Survicate frustrating, especially regarding widget designs and survey adaptability.
- Users note **survey limitations** , including insufficient customization options and lack of intuitive UX/UI for updating surveys.
- Users find **missing features** in Survicate, highlighting limitations in audience targeting, customization, and dashboard quality.

#### What Are Recent G2 Reviews of Survicate?

**["Research Assistant helps me find the answers that actually matter"](https://www.g2.com/survey_responses/survicate-review-13073674)**

**Rating:** 4.5/5.0 stars

_— Yauhen D._

[Read full review](https://www.g2.com/survey_responses/survicate-review-13073674)

**["It Makes Wellness Feedback and Survey Management Simple and Organized"](https://www.g2.com/survey_responses/survicate-review-12858493)**

**Rating:** 4.5/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/survicate-review-12858493)

#### What Are G2 Users Discussing About Survicate?

- [What is Survicate used for?](https://www.g2.com/discussions/what-is-survicate-used-for)

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 8.1/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 8.9/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [Custify](https://www.g2.com/products/custify/reviews)

Custify is the customer success platform designed to help SaaS businesses reduce churn, boost customer lifetime value, and deliver world-class customer experiences. With an intuitive interface and powerful features, Custify empowers Customer Success teams to manage every aspect of the customer journey—from seamless onboarding to proactive renewal and expansion—using real-time health scores, automated alerts, and predictive analytics. Custify integrates data across your entire tech stack, providing a centralized, single source of truth for each customer. This allows teams to quickly spot churn risks, capitalize on upsell opportunities, and deliver personalized customer interactions at scale. With automated workflows, customizable playbooks, and intelligent segmentation, Custify streamlines routine tasks, enabling your team to focus on building relationships and driving customer success outcomes that matter. Setting up Custify is a breeze with our concierge onboarding service, ensuring you’re up and running in hours—not weeks. Our platform integrates effortlessly with your CRM, support systems, and other essential tools, giving you unmatched visibility and collaboration across teams. Custify’s powerful analytics and customizable dashboards make it easy to monitor key metrics, track customer health, and measure the success of your initiatives. Join leading SaaS companies that trust Custify to optimize their Customer Success operations and drive sustainable growth. Deliver exceptional customer experiences, reduce churn, and maximize customer lifetime value with the best Customer Success platform for your SaaS business. Book a demo today to see how Custify transforms your customer success strategy at scale.

**Average Rating:** 4.7/5.0

**Total Reviews:** 521

#### How Do G2 Users Rate Custify?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 8.8/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 9.4/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Custify?

- **Seller:** [Custify](https://www.g2.com/sellers/custify)
- **Year Founded:** 2017
- **HQ Location:** Bucharest, Romania
- **Twitter:** @CustifySRL  
628 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1937c2bde8668b0a178dd793de18fdae2d6f38e5f54c90c92ccebaa104d6654c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18314355%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Senior Customer Success Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 62% Small, 33% Medium

#### What Do G2 Reviewers Say About Custify?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Custify, facilitating efficient tracking and analysis of customer health.
- Users commend the **responsive customer support** of Custify, consistently providing assistance and valuing user feedback effectively.
- Users appreciate the **intuitive interface** of Custify, making it easy for non-Customer Success professionals to use effectively.
- Users value the **robust automation** in Custify, which streamlines daily tasks and enhances customer success strategies.
- Users value the **variety of integration options** with Custify, enhancing adaptability and supporting their diverse needs.

##### Cons

- Users highlight the **missing features** in Custify, such as limited email tracking and insufficient documentation.
- Users note that the **email functionality lacks effectiveness** , especially in tracking and reporting features.
- Users find **limited customization options** frustrating, especially regarding the UI and account lists in Custify.
- Users find the **learning curve challenging** , with extensive setup and ongoing adaptation required for effective use.
- Users find Custify to be **not intuitive** , struggling with its outdated UI and complex settings management.

#### What Are Recent G2 Reviews of Custify?

**["Playbooks + AI Automation: A Game-Changer for Customer Success"](https://www.g2.com/survey_responses/custify-review-13168820)**

**Rating:** 5.0/5.0 stars

_— Patrick S._

[Read full review](https://www.g2.com/survey_responses/custify-review-13168820)

**["Custify Transformed Our Customer Success Workflow"](https://www.g2.com/survey_responses/custify-review-13223157)**

**Rating:** 5.0/5.0 stars

_— Sebastian M._

[Read full review](https://www.g2.com/survey_responses/custify-review-13223157)

#### What Are G2 Users Discussing About Custify?

- [What is Custify used for?](https://www.g2.com/discussions/what-is-custify-used-for)

### [UserTesting](https://www.g2.com/products/usertesting/reviews)

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

**Average Rating:** 4.4/5.0

**Total Reviews:** 734

#### How Do G2 Users Rate UserTesting?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 6.8/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 6.7/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 6.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind UserTesting?

- **Seller:** [UserTesting](https://www.g2.com/sellers/usertesting)
- **Company Website:** www.usertesting.com
- **Year Founded:** 2007
- **HQ Location:** San Francisco, CA
- **Twitter:** @usertesting  
42,832 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73442a6f9daab3f3de2836e2f4625bacfccf35b241b94c14334b3b9d6b8521b4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F564709%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,876 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** UX Researcher, Product Designer
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 41% Large, 37% Medium

#### What Do G2 Reviewers Say About UserTesting?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of UserTesting, enabling quick feedback and efficient testing processes.
- Users appreciate the **valuable insights** from UserTesting, aiding in effective understanding of consumer sentiment and feedback.
- Users appreciate the **time-saving feedback** from UserTesting, enabling swift decisions based on real user interactions.
- Users value the **helpful and responsive customer support** of UserTesting, enhancing their testing experience significantly.
- Users value the **insightful feedback features** of UserTesting, enhancing their understanding of consumer sentiment effectively.

##### Cons

- Users experience **testing difficulties** due to limited question logic, participant quality, and technical issues impacting effectiveness.
- Users note the **missing features** in UserTesting, particularly regarding text formatting and survey navigation, affecting usability.
- Users report **survey issues** including long response times, participant quality concerns, and challenges in sharing findings.
- Users criticize UserTesting for being **expensive** , especially given the inconsistent quality of participants and support issues.
- Users find that the **limited functionality** of UserTesting, including inconsistent features and analysis, hampers their overall experience.

#### What Are Recent G2 Reviews of UserTesting?

**["UserTesting Makes Gathering Genuine Feedback Fast and Simple"](https://www.g2.com/survey_responses/usertesting-review-12927269)**

**Rating:** 4.5/5.0 stars

_— Sambit Kumar B._

[Read full review](https://www.g2.com/survey_responses/usertesting-review-12927269)

**["Quick Access to Real Users with an Intuitive Dashboard and Rich Video Insights"](https://www.g2.com/survey_responses/usertesting-review-12946786)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/survey_responses/usertesting-review-12946786)

#### What Are G2 Users Discussing About UserTesting?

- [What is UserTesting used for?](https://www.g2.com/discussions/what-is-usertesting-used-for) - 1 comment
- [What is UserZoom used for?](https://www.g2.com/discussions/what-is-userzoom-used-for)
- [What are the three types of user testing?](https://www.g2.com/discussions/what-are-the-three-types-of-user-testing)
- [Does user testing record your face?](https://www.g2.com/discussions/does-user-testing-record-your-face) - 2 comments
- [What does user testing do?](https://www.g2.com/discussions/what-does-user-testing-do) - 1 comment, 1 upvote

### [Alchemer Feedback Platform](https://www.g2.com/products/alchemer-feedback-platform/reviews)

Alchemer is a customer feedback management platform that helps organizations collect, analyze, and act on customer and employee insights at scale. Built for businesses of all sizes — from growing startups to global enterprises — Alchemer supports the full feedback lifecycle: from quick pulse surveys to sophisticated Voice of Customer (VoC) programs. What is Alchemer used for? Alchemer is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, product feedback initiatives, employee engagement assessments, and market research. Teams in marketing, product, customer success, and HR use Alchemer to capture feedback across email, SMS, in-app prompts, and web — meeting customers and employees where they already are to maximize response rates. Who is Alchemer for? Alchemer serves mid-market and enterprise organizations across industries including technology, healthcare, financial services, retail, and education. It is purpose-built for teams that need more than basic survey tools — organizations that want feedback to trigger real business action, not just sit in a spreadsheet. Key capabilities: - Omnichannel feedback collection via email, SMS, web, in-app, and API integrations - 400+ integrations with CRM, helpdesk, marketing automation, and data platforms — enabling feedback to flow automatically into the systems teams already use - Workflow automation that triggers actions, alerts, and follow-ups based on specific responses, eliminating manual routing and data silos - AI-powered analytics that surface trends, sentiment patterns, and actionable insights from large volumes of unstructured feedback - Role-based dashboards that deliver relevant data to product managers, CX leaders, marketers, and executives without noise - Enterprise-grade security and compliance, including SOC 2 Type II, GDPR, and HIPAA support How does Alchemer compare to other customer feedback platforms? Unlike simpler survey tools, Alchemer is designed for organizations that need to operationalize feedback — connecting survey responses directly to downstream workflows and business systems. Its combination of deep customization, enterprise integrations, and automation makes it a strong alternative to platforms like Qualtrics and Medallia for organizations that want powerful capabilities without the enterprise price tag or implementation complexity. Bottom line: Alchemer helps organizations listen better and act faster — turning feedback into a continuous, automated loop that improves customer experience, product quality, and employee engagement.

**Average Rating:** 4.5/5.0

**Total Reviews:** 198

#### How Do G2 Users Rate Alchemer Feedback Platform?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 8.6/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 9.0/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Alchemer Feedback Platform?

- **Seller:** [Alchemer](https://www.g2.com/sellers/alchemer)
- **Company Website:** www.alchemer.com
- **HQ Location:** Louisville, CO
- **Twitter:** @AlchemerHQ  
7,024 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03a0d564cb4e0b44f2c54bc034945baaedd316436c84275f85c07fb360389148&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F712662%2F&secure%5Burl_type%5D=linkedin_company_website)  
232 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Education Management
- **Company Size:** 37% Medium, 34% Small

#### What Do G2 Reviewers Say About Alchemer Feedback Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Alchemer Feedback Platform, making survey creation a straightforward and intuitive process.
- Users value the **responsive and helpful customer support** of Alchemer, enhancing their overall experience with the platform.
- Users value the **customization options** of Alchemer, allowing tailored surveys for diverse audiences and complex needs.
- Users find Alchemer's platform to be **easy to use and implement** , enhancing workflow and providing valuable insights.
- Users appreciate the **automation of reports** in Alchemer, streamlining data sharing and enhancing productivity.

##### Cons

- Users find the **limited customization** in Alchemer frustrating, particularly for reports and quiz functionalities.
- Users find the **complexity of features** can complicate setup and lead to potential mistakes during configuration.
- Users find the **difficult setup** of Alchemer challenging, complicating the overall strong platform experience.
- Users experience **frustrations with crashes** during survey adjustments and limited customization options in Alchemer Feedback Platform.
- Users desire **enhanced analytics and quiz functionality** in Alchemer, but face limitations with the current options available.

#### What Are Recent G2 Reviews of Alchemer Feedback Platform?

**["Flexible, Powerful Survey Builder for Sophisticated Research Designs"](https://www.g2.com/survey_responses/alchemer-feedback-platform-review-12407136)**

**Rating:** 5.0/5.0 stars

_— Marc M._

[Read full review](https://www.g2.com/survey_responses/alchemer-feedback-platform-review-12407136)

**["Superior to Competitors with Exceptional Ease of Use"](https://www.g2.com/survey_responses/alchemer-feedback-platform-review-13222611)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/alchemer-feedback-platform-review-13222611)

#### What Are G2 Users Discussing About Alchemer Feedback Platform?

- [What is Alchemer EFM used for?](https://www.g2.com/discussions/what-is-alchemer-efm-used-for) - 1 comment

### [Forsta](https://www.g2.com/products/forsta/reviews)

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

**Average Rating:** 4.2/5.0

**Total Reviews:** 297

#### How Do G2 Users Rate Forsta?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 8.3/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 8.4/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Forsta?

- **Seller:** [Forsta](https://www.g2.com/sellers/forsta)
- **Year Founded:** 1990
- **HQ Location:** London, United Kingdom
- **Twitter:** @Forstaglobal  
840 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88993b2a423e829c7aa46677a14e4e422833683e98c299213bfa1b0c0a5a76bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fforstainfo%2F&secure%5Burl_type%5D=linkedin_company_website)  
436 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Manager
- **Top Industries:** Market Research, Management Consulting
- **Company Size:** 43% Medium, 29% Large

#### What Do G2 Reviewers Say About Forsta?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Forsta, finding it simple to create surveys and analyze data.
- Users value the **ease of data integration and reporting** with Forsta, streamlining their survey processes effectively.
- Users value the **customization options** in Forsta, which enhance usability and meet diverse market research needs.
- Users value the **powerful data analysis tools** of Forsta for effective market research and insightful reporting.
- Users value the **efficiency improvement** of Forsta, enhancing their market research and customer experience management seamlessly.

##### Cons

- Users find the **limited design options** of Forsta challenging, hindering effective personalization and creativity in projects.
- Users find the **expensive pricing** of Forsta burdensome for smaller teams, affecting accessibility and personalization.
- Users find Forsta **costly and limited** in design options, making complex surveys challenging and expensive to implement.
- Users find the **limited customization** options hinder their ability to personalize projects effectively, impacting overall satisfaction.
- Users find the **limited features** of Forsta hinder personalization, making setup and advanced projects time-consuming and costly.

#### What Are Recent G2 Reviews of Forsta?

**["Easy-to-Customize Survey Management with Helpful Crosstabs and Quotas"](https://www.g2.com/survey_responses/forsta-review-12639408)**

**Rating:** 4.0/5.0 stars

_— Chandra L._

[Read full review](https://www.g2.com/survey_responses/forsta-review-12639408)

**["Powerful Survey Tool with Room for Enhancement"](https://www.g2.com/survey_responses/forsta-review-12708334)**

**Rating:** 4.0/5.0 stars

_— Michael H._

[Read full review](https://www.g2.com/survey_responses/forsta-review-12708334)

#### What Are G2 Users Discussing About Forsta?

- [What is Forsta used for?](https://www.g2.com/discussions/what-is-forsta-used-for)
- [Are confirmit surveys legit?](https://www.g2.com/discussions/are-confirmit-surveys-legit) - 1 comment

### [TheySaid](https://www.g2.com/products/theysaid-inc-theysaid/reviews)

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses

**Average Rating:** 4.8/5.0

**Total Reviews:** 81

#### How Do G2 Users Rate TheySaid?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 9.7/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 9.8/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TheySaid?

- **Seller:** [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc)
- **Year Founded:** 2023
- **HQ Location:** Palo Alto, California
- **Twitter:** @TheySaidHQ  
18 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6aeac6ee2bc5437314869df64f7196445c9e486eea502edd5d1ee3556cd8509&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnuffsaid&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 32% Medium

#### What Do G2 Reviewers Say About TheySaid?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **adaptive and insightful AI** integration in TheySaid, enhancing overall engagement and coherence.
- Users find TheySaid to be **easy and simple to use** , contributing to a great overall experience.
- Users find the **ease of use** of TheySaid to be impressive, enhancing their overall experience seamlessly.
- Users value the **efficiency** of TheySaid, finding it perfectly tailored to meet various business needs.
- Users value the **adaptive and insightful AI** of TheySaid, enhancing coherence and relevance in generated insights.

##### Cons

- Users feel that **enhanced data visualization** is needed for better clarity in reporting and analysis.
- Users find **difficult reporting** in TheySaid frustrating, wishing for better visual graphics to enhance data interpretation.
- Users find the **limited reporting options** in TheySaid inadequate, hindering effective data visualization and analysis.
- Users find the **poor reporting** of TheySaid frustrating, emphasizing a need for better visual data graphics.

#### What Are Recent G2 Reviews of TheySaid?

**["Very Useful for Surveys, Feedback, and AI Driven Insights"](https://www.g2.com/survey_responses/theysaid-review-12964734)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/theysaid-review-12964734)

**["Gives insights on real customer voices on pricing"](https://www.g2.com/survey_responses/theysaid-review-12970418)**

**Rating:** 5.0/5.0 stars

_— Sohaib F._

[Read full review](https://www.g2.com/survey_responses/theysaid-review-12970418)

### [Gemseek](https://www.g2.com/products/gemseek/reviews)

GemSeekCX Management platform helps you deliver outstanding customer experience when it matters and to achieve continuous improvement and growth. Measure how well you keep your promises at every touchpoint and get crystal clarity on how to transform your business to indulge customers beyond satisfaction.​ Our platform has 3 core modules: UNDERSTAND - Build surveys quickly and easily - ​create your own surveys or use our templates to guarantee that you ask the right questions at the right moment - Reach customers through multiple channels - engage with customers the way they wish. Show your flexibility and friendliness to increase response rate - Monitor performance in real-time Monitor performance in real-time in a single source of truth for all countries, businesses, departments and teams - Get customised dashboards - Design together dashboards and PPT reports that fit all your needs to guarantee high engagement of stakeholders PREDICT - Focus on what it really matters - identify key touch points and satisfaction drivers and get suggestions for improvement - AI-based text analyser - automated topic detection, categorization and sentiment analysis which allows you to get actionable insights per topic - Predict customer behavior and actions - pinpoint next best actions to save customers at risk and convert them to promoters - Forecast ROI of your actions - measure the impact of your future CX improvement actions to prioritise the ones with the biggest impact MOBILISE - Empower your team - automatic creation of cases to act immediately on customer issues and share success stories - Close the loop - inform customers of organisational changes to make their voice heard and achieve higher customer loyalty - Initiate strategic improvements - organize long-term improvement initiatives through an easy to use project management tool Book your demo now at: https://gemseek.com/get-in-touch/book-a-cx-demo/

**Average Rating:** 4.6/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Gemseek?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 7.8/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 8.9/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Gemseek?

- **Seller:** [Gemseek](https://www.g2.com/sellers/gemseek)
- **Year Founded:** 2011
- **HQ Location:** London, England
- **Twitter:** @gemseek  
231 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 20% Medium

#### What Are Recent G2 Reviews of Gemseek?

**["Very competent team of people"](https://www.g2.com/survey_responses/gemseek-review-4361192)**

**Rating:** 5.0/5.0 stars

_— Mahira S._

[Read full review](https://www.g2.com/survey_responses/gemseek-review-4361192)

**["Efficient closed-loop system"](https://www.g2.com/survey_responses/gemseek-review-4340163)**

**Rating:** 5.0/5.0 stars

_— Verified User in Building Materials_

[Read full review](https://www.g2.com/survey_responses/gemseek-review-4340163)

#### What Are G2 Users Discussing About Gemseek?

- [What is Gemseek used for?](https://www.g2.com/discussions/what-is-gemseek-used-for)

### [Zonka Feedback](https://www.g2.com/products/zonka-feedback/reviews)

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth. With easy-to-use yet powerful surveys for NPS, CSAT, CES, and more, businesses can run transactional and relationship programs and capture feedback across email, SMS, WhatsApp, web, in-app, in-product, kiosks, and offline touchpoints. Zonka Feedback seamlessly integrates with leading CRM, Helpdesk, and Marketing platforms, including Salesforce, HubSpot, Intercom, and Zendesk, to trigger surveys and sync scores, creating a holistic 360° view of the customer journey. With out-of-the-box reports, trends, and insights, teams can easily analyze data to drive informed CX improvements. Zonka’s AI Feedback Intelligence unifies feedback analytics and experience signals from tickets, chats, reviews, calls, social, and surveys—sources that often live in silos—into a single platform to deliver actionable insights. Powered by Thematic Analysis, Impact & Sentiment Scoring, Entity Recognition, and Agentic AI, it gives teams instant clarity on what’s working, what’s broken, and where to focus across themes, functions, and locations. Insights Assistant enables teams to instantly query their feedback data and get clear, AI-driven answers to critical questions, such as what’s driving churn, what’s frustrating users, which product enhancements matter most, and more. Zonka Feedback simplifies & speeds up closing the feedback loop with a centralized inbox, case management, reputation management, and intelligent automation. Feedback is routed to the right teams, follow-ups are triggered instantly, and businesses can respond directly to customer feedback and online reviews, proactively engaging detractors and turning negative experiences into loyalty-building moments. \*\*Key Capabilities\*\* - Effortless NPS, CSAT, CES survey & VoC program - Collect responses via Email, SMS, WhatsApp, Web, In-App, Kiosks & more - AI Feedback Intelligence with thematic, sentiment, impact analysis & entity recognition - Reputation Management to unify, monitor, and respond to online reviews - Centralized Inbox with collaborative view, tagging, and tasks - Case Management with tickets, assignments, and direct customer communication - Real-time Alerts via Email, SMS, WhatsApp, Slack, and Microsoft Teams - Workflow Automation to trigger actions and close the loop faster - Reporting & Analytics with out-of-the-box dashboards and trends - Integrations with 50+ platforms, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Microsoft Dynamics, Zapier and more.

**Average Rating:** 4.7/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate Zonka Feedback?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 9.9/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 9.8/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 9.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zonka Feedback?

- **Seller:** [Zonka Feedback](https://www.g2.com/sellers/zonka-feedback)
- **Company Website:** www.zonkafeedback.com
- **Year Founded:** 2014
- **HQ Location:** Gurugram, Haryana
- **Twitter:** @zonkafeedback  
1,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21dcdce5a8a4ce8df49b19d8116c029f20c9b1fb827ed2e623f63c57dae1638f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3881439%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 62% Small, 30% Medium

#### What Do G2 Reviewers Say About Zonka Feedback?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive and exceptional support** offered by Zonka Feedback, enhancing their overall experience significantly.
- Users find Zonka Feedback's **ease of use and setup** exceptional, enhancing customer experience and engagement efficiently.
- Users commend Zonka Feedback for its **massive improvements and feature updates** enhancing customer experience and feedback collection.
- Users commend Zonka Feedback for its **excellent data management** , praising its customization options and supportive integration.
- Users praise the **ease of use** of Zonka Feedback, appreciating its straightforward setup and seamless integration.

##### Cons

- Users face **software instability** within Zonka Feedback, experiencing bugs and confusing navigation that impede usability.
- Users experience **call issues** with Zonka Feedback, limiting in-house reviews and affecting the survey process.
- Users note a **slight learning curve** with advanced features, though excellent support helps ease the transition.
- Users find the **layout issues** of Zonka Feedback frustrating, with confusing navigation and unexpected functionality locations.
- Users report a **slight learning curve** with advanced features, but commend the excellent support for assistance.

#### What Are Recent G2 Reviews of Zonka Feedback?

**["Zonka Feedback - Intuitive, Customizable, and Seamlessly Integrative"](https://www.g2.com/survey_responses/zonka-feedback-review-12565883)**

**Rating:** 5.0/5.0 stars

_— Colin C._

[Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-12565883)

**["Zonka wins on product and people"](https://www.g2.com/survey_responses/zonka-feedback-review-13222004)**

**Rating:** 5.0/5.0 stars

_— Tiffany R._

[Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-13222004)

#### What Are G2 Users Discussing About Zonka Feedback?

- [What are feedback programs?](https://www.g2.com/discussions/what-are-feedback-programs)
- [Which are the tools used for feedback?](https://www.g2.com/discussions/which-are-the-tools-used-for-feedback)
- [What is zonka?](https://www.g2.com/discussions/what-is-zonka)
- [What are the features of a good customer feedback system?](https://www.g2.com/discussions/what-are-the-features-of-a-good-customer-feedback-system)

### [Sprig](https://www.g2.com/products/sprig/reviews)

Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of relying on manual survey programming, static forms, and time-consuming analysis, Sprig combines modern survey infrastructure with specialized agents that accelerate every stage of the research process. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies. Whether collecting feedback from customers, prospects, panel participants, or users inside a product, Sprig helps teams gather higher-quality data and uncover deeper insights. Three AI agents power every stage of the research process: Design Agent: Builds rigorous studies from survey documents, research goals, briefs, and existing questionnaires. Field Agent: Delivers adaptive surveys that personalize questions and gather richer feedback across every channel. Synthesize Agent: Transforms responses into evidence-backed reports, themes, and recommendations. Leading companies including Microsoft, Figma, Notion, Ramp, DoorDash, Coinbase, Harvey, and Robinhood use Sprig to continuously learn from customers, understand markets, validate ideas, and improve products. By combining enterprise survey capabilities with AI-powered agents, Sprig enables teams to move faster, make better decisions, and turn research into a competitive advantage.

**Average Rating:** 4.3/5.0

**Total Reviews:** 196

#### How Do G2 Users Rate Sprig?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 8.5/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 8.9/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sprig?

- **Seller:** [Sprig](https://www.g2.com/sellers/sprig)
- **Company Website:** www.sprig.com
- **Year Founded:** 2019
- **HQ Location:** San Francisco, California
- **Twitter:** @Sprig  
2,085 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe64b0b796898f4e2ef43f28f7613c0c1ee596a4a159c7ad769c02831bdd3d82&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18717471&secure%5Burl_type%5D=linkedin_company_website)  
260 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Product Designer
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 61% Medium, 28% Large

#### What Do G2 Reviewers Say About Sprig?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy setup** of Sprig, enabling non-technical users to efficiently begin their projects.
- Users value the **easy integrations** of Sprig, enhancing workflow by connecting seamlessly with existing tools like Slack.
- Users value the **real-time feedback management** of Sprig, enabling faster decision-making with insightful AI analysis.
- Users appreciate the **responsive customer support** of Sprig, which makes troubleshooting straightforward and efficient.
- Users appreciate the **ease of use** of Sprig, making it accessible and efficient for non-technical users.

##### Cons

- Users often face **survey navigation issues** and confusing data formats, hindering effective information gathering and analysis.
- Users face **significant limitations with survey navigation and information quality** , hindering effective research and insights.
- Users find Sprig's setup process **time-consuming** , with slow support responses and complex billing adding to the delay.
- Users report **dashboard issues** with frequent resets and complicated billing, impacting usability and data management.
- Users face challenges with **data inaccuracy** due to confusing billing and complex data export formats from Sprig.

#### What Are Recent G2 Reviews of Sprig?

**["Intuitive and Efficient Navigation for User Research"](https://www.g2.com/survey_responses/sprig-review-13161644)**

**Rating:** 5.0/5.0 stars

_— Andre S._

[Read full review](https://www.g2.com/survey_responses/sprig-review-13161644)

**["AI-Powered Insights Transform Our Customer Feedback"](https://www.g2.com/survey_responses/sprig-review-9451308)**

**Rating:** 5.0/5.0 stars

_— Bharat D._

[Read full review](https://www.g2.com/survey_responses/sprig-review-9451308)

### [Xebo.ai (formerly Survey2connect)](https://www.g2.com/products/xebo-ai-formerly-survey2connect/reviews)

Survey2Connect is a cutting-edge platform that redefines the way businesses manage and optimize their customer experiences, digital research initiatives, and employee experiences. With a powerful suite of AI-driven tools and an unwavering commitment to excellence, Survey2Connect empowers organizations to unlock valuable insights, enhance customer satisfaction, and drive overall business growth. With a wide range of Customer Experience, Employee Experience, and Digital Research suites, businesses can assess their current CX and EX strategy as well as test new products and services and understand the market trend all with a single platform. At the core of Survey2Connect lies the AI-Powered Customer Experience Assistant, XEBO, that helps brands automate and streamline feedback processes, providing real-time insights and actionable recommendations. Through intelligent sentiment analysis and natural language processing, the CX Assistant uncovers hidden patterns, sentiments, and trends within customer feedback, enabling businesses to proactively address issues and deliver personalized experiences that drive customer loyalty. Comprehensive Product Offerings: Survey2Connect offers a comprehensive range of products tailored to meet the diverse needs of businesses: 1. Customer Experience (CX): From customer satisfaction surveys to Net Promoter Score (NPS) assessments, Survey2Connect's CX product suite equips businesses with the tools to measure, analyze, and enhance customer experiences at every touchpoint. Our CX Solution leverages XEBO to streamline survey creation and to offer real-time analytics and intuitive dashboards to provide a holistic view of customer sentiment, enabling businesses to deliver personalized experiences and cultivate long-lasting customer relationships. 2. Digital Research: Survey2Connect's Digital Research solutions empower businesses to conduct in-depth market research, gather customer feedback, and evaluate brand perception. From online surveys to focus groups and diverse global audience panels, businesses gain comprehensive insights into consumer behavior, market trends, and competitive landscapes, enabling informed strategic decisions and targeted marketing campaigns. 3. Employee Experience (EX): Recognizing the significance of a satisfied and engaged workforce, Survey2Connect offers EX solutions that allow businesses to measure and improve employee experiences. Through customized surveys and performance assessments, organizations can uncover insights into employee satisfaction, identify areas for improvement, and implement strategies to foster a positive work environment. Key Survey2Connect product features AI-Designed Survey Industry & Touchpoint Expertise Omnichannel Collection Robust Integrations Real-time Dashboard Reporting Customer Journey Mapping AI-Powered Text and Data Analysis AI-Powered Suggestions Whitelabelled Survey Links Closing the Loop

**Average Rating:** 4.7/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Xebo.ai (formerly Survey2connect)?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 8.7/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 8.9/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Xebo.ai (formerly Survey2connect)?

- **Seller:** [Survey2Connect](https://www.g2.com/sellers/survey2connect)
- **Year Founded:** 2017
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @Survey2C  
146 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d203e9259ff4adb790582bda58795bb94702228e3eb6396c1a3cd90a1d22d5f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxebo%2F&secure%5Burl_type%5D=linkedin_company_website)  
99 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Consumer Services
- **Company Size:** 43% Medium, 33% Small

#### What Are Recent G2 Reviews of Xebo.ai (formerly Survey2connect)?

**["Great way to collect feedback from shareholders"](https://www.g2.com/survey_responses/xebo-ai-formerly-survey2connect-review-8466760)**

**Rating:** 4.5/5.0 stars

_— Esref H._

[Read full review](https://www.g2.com/survey_responses/xebo-ai-formerly-survey2connect-review-8466760)

**["A comprehensive survey tool"](https://www.g2.com/survey_responses/xebo-ai-formerly-survey2connect-review-8370078)**

**Rating:** 4.0/5.0 stars

_— Prithvi K._

[Read full review](https://www.g2.com/survey_responses/xebo-ai-formerly-survey2connect-review-8370078)

#### What Are G2 Users Discussing About Xebo.ai (formerly Survey2connect)?

- [What is Survey2Connect used for?](https://www.g2.com/discussions/what-is-survey2connect-used-for) - 2 comments

### [Sleekplan](https://www.g2.com/products/sleekplan/reviews)

Sleekplan helps all-size companies to cover the whole feedback loop from collecting feedback and discussing ideas to prioritizing new features and notifying customers about recent updates and announcements.

**Average Rating:** 4.7/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Sleekplan?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Customer Effort Score (CES):** 8.7/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 8.7/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sleekplan?

- **Seller:** [Sleekplan](https://www.g2.com/sellers/sleekplan)
- **Year Founded:** 2021
- **HQ Location:** Steningehojden, Stockholm
- **Twitter:** @sleekplan  
111 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=67be7287f6c159c05717a2367ef2746cbb533288770a865f105c789b945a4524&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsleekplan%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 93% Small, 3% Medium

#### What Do G2 Reviewers Say About Sleekplan?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of managing roadmaps and gathering feedback** with Sleekplan, enhancing collaboration effectively.
- Users find **ease of use** in managing roadmaps and surveys with minimal training required for Sleekplan.

##### Cons

- Users report **poor customer support** , citing long wait times and reliance on ineffective AI chatbots for assistance.
- Users express frustration with **update issues** , as the product lacks timely updates and responsive support.

#### What Are Recent G2 Reviews of Sleekplan?

**["Review Sleekplan"](https://www.g2.com/survey_responses/sleekplan-review-7968544)**

**Rating:** 4.5/5.0 stars

_— Bình Dương T._

[Read full review](https://www.g2.com/survey_responses/sleekplan-review-7968544)

**["Sleekplan is the ultimate product feedback tool"](https://www.g2.com/survey_responses/sleekplan-review-7296782)**

**Rating:** 5.0/5.0 stars

_— Rohit S._

[Read full review](https://www.g2.com/survey_responses/sleekplan-review-7296782)

#### What Are G2 Users Discussing About Sleekplan?

- [What is Sleekplan used for?](https://www.g2.com/discussions/what-is-sleekplan-used-for)

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