# Best Experience Management Software with Customer Experience Capabilities - Page 3

## How Many Experience Management Software Products Does G2 Track?

**Total Products under this Category:** 130

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Verint Voice of the Customer (+0.65%) - Among all products in this category, Verint Voice of the Customer recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Experience Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 25,600+ Authentic Reviews
- 130+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Experience Management Software
 ![G2 Grid® for Experience Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/experience-management/grids.png?focus%5B%5D=19432&focus%5B%5D=4177&focus%5B%5D=15217&focus%5B%5D=482&focus%5B%5D=62085&focus%5B%5D=421&focus%5B%5D=84697&focus%5B%5D=130477)

Highlighted products: Birdeye, Reputation, QuestionPro, Qualtrics Market Research, Resonate CX, Medallia Customer Experience, Experience.com, and Dynamics 365 Customer Voice.

Underlying data: [Grid® JSON](https://www.g2.com/categories/experience-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=reputation&focus%5B%5D=questionpro&focus%5B%5D=qualtrics-market-research&focus%5B%5D=resonate-cx&focus%5B%5D=medallia-customer-experience&focus%5B%5D=experience-com&focus%5B%5D=dynamics-365-customer-voice)

**Sponsored**

### HeyMarvin

HeyMarvin is the #1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on. Most companies are sitting on years of valuable user research, brand studies, market data, and customer feedback buried in folders, decks, and disconnected tools. HeyMarvin turns all of it into a searchable, intelligent knowledge repository that grows smarter over time. With 30+ native integrations continuously pulling in data, anyone across the organization can search, ask questions, and get cited answers instantly. Need to run research? HeyMarvin lets small teams deliver like a team 10 times their size. Run hundreds of AI-moderated interviews simultaneously, capture live conversations with automatic transcription, and analyze thousands of data points without losing the nuance that makes qualitative research worth doing. Every answer cites back to real customer data, and researchers stay in control of every interpretation. When insights are ready, they surface in the tools where teams already work: Slack, Figma, Salesforce, and more. Share video clips, highlight reels, and direct customer quotes so every decision is grounded in real customer voices. Research stops living in decks and starts building the kind of customer empathy that shapes better products, sharper messaging, and smarter strategy. Enterprise-ready from day one. HeyMarvin is SOC 2 Type II, HIPAA, GDPR, and ISO 27001 certified, with automatic PII redaction, face blur, and role-based access controls built for regulated industries. Trusted by teams at Microsoft, Included Health, Best Buy, and NRG Energy, and backed by leading AI investors including Sam Altman and Fuel Capital. Ready to put your customer knowledge to work? Learn more at HeyMarvin.com.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2378&secure%5Bchosen_at%5D=2026-08-11T14%3A07%3A10Z&secure%5Bdisplayable_resource_id%5D=1379&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1379&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1177329&secure%5Bresource_id%5D=2378&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%2Ff%2Fcustomer-experience%3Ffilters%255BUse%2BCase%255D%255B%255D%3D126%26page%3D3&secure%5Btoken%5D=b4d1fae3447a3346e13afbdc7df93e75d10d85bc603a58f430edaead585c743c&secure%5Burl%5D=https%3A%2F%2Fheymarvin.com%2Flp%2Fmarvin-brand%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dg2-clilcks&secure%5Burl_type%5D=book_demo)

### [Hello Customer](https://www.g2.com/products/hello-customer/reviews)

Hello Customer is a customer feedback management and voice of customer analysis platform that helps organizations collect, organize, and analyze customer feedback from multiple sources in order to understand customer experience and support better business decisions. It belongs to the Voice of the Customer (VoC) and customer experience management software category and is used by companies that want to work with feedback at scale, especially when that feedback comes in large volumes and in free-text form. The platform is designed for CX teams, product managers, support and operations teams, and insight or research teams in industries such as retail, banking, insurance, telecommunications, and utilities. In practical use, Hello Customer is applied to scenarios such as analyzing open survey responses, reviewing support conversations, monitoring customer complaints and praise, and identifying the main drivers behind satisfaction or dissatisfaction scores. The platform combines structured data, such as ratings and scores, with unstructured data, such as written comments, and turns both into organized insights that can be shared across teams. This makes it possible for organizations to move from reading individual comments to understanding patterns, trends, and recurring issues. Key capabilities of Hello Customer include: -\> Collecting and centralizing customer feedback from surveys and external systems such as CRM, support tools, and review platforms -\> Automatically analyzing written feedback using language processing and sentiment detection to identify topics and themes -\> Connecting feedback insights to experience metrics through driver analysis and reporting Segmenting and filtering feedback by customer groups, products, regions, or other business attributes -\> Distributing insights internally to support follow-up actions and cross-team collaboration The platform is typically used as a shared system of record for customer voice data, allowing different teams to work from the same set of insights. Rather than focusing only on response volumes or isolated comments, Hello Customer supports a more structured approach to understanding what customers are saying, why they are saying it, and where organizations should focus their improvement efforts. In this way, it helps companies turn large amounts of customer feedback into information that can be reviewed, discussed, and acted on as part of everyday decision-making.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Hello Customer?

- **Customer Effort Score (CES):** 10.0/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 10.0/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Hello Customer?

- **Seller:** [Hello Customer](https://www.g2.com/sellers/hello-customer)
- **Year Founded:** 2015
- **HQ Location:** Ghent, BE
- **Twitter:** @Hello\_Customer  
439 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d3c7918041c89581bf4b2571837d288f664a1f7f094210f63d26443627f2a80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsider-metrics&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Hello Customer?

**["Lots op possibilities, but lack of insights"](https://www.g2.com/survey_responses/hello-customer-review-4548878)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/hello-customer-review-4548878)

#### What Are G2 Users Discussing About Hello Customer?

- [What is Hello Customer used for?](https://www.g2.com/discussions/what-is-hello-customer-used-for)

### [LiaCX Customer Experience Management Software](https://www.g2.com/products/liacx-customer-experience-management-software/reviews)

Powered by Intouch Insight, LiaCX™ Customer Experience Management Software makes it easy to collect customer feedback, identify areas of the customer journey in need of focus, and mobilize all levels of the organization to take the necessary actions for improvement. Companies can even track the impact of actions on business outcomes to better prioritize efforts and drive value. The platform collects and combines feedback data from surveys, social media, call centers, mobile checklists, mystery shopping, operational audits, and integrates data from countless 3rd-party systems.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind LiaCX Customer Experience Management Software?

- **Seller:** [Intouch Insight](https://www.g2.com/sellers/intouch-insight-acd0f72a-d1df-4756-bbaa-461f186bee0c)
- **Year Founded:** 1992
- **HQ Location:** Ottawa, CA
- **Twitter:** @intouchinsight  
782 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5febc4e5fe3d0f4a714e1df6b35f53118b5541905be6d564d20c94f0989ad2e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fin-touch-insight-systems%2F&secure%5Burl_type%5D=linkedin_company_website)  
163 employees on LinkedIn®
- **Ownership:** CVE: INX

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of LiaCX Customer Experience Management Software?

**["The program that evolved my company and drives our growth."](https://www.g2.com/survey_responses/liacx-customer-experience-management-software-review-2555847)**

**Rating:** 4.5/5.0 stars

_— Ann P. S._

[Read full review](https://www.g2.com/survey_responses/liacx-customer-experience-management-software-review-2555847)

### [Loop Feedback](https://www.g2.com/products/loop-feedback/reviews)

Loop Feedback™ surveys are used to measure the customer experience including loyalty, satisfaction and effort both online and offline. Loop Feedback survey projects make it easy for you to design customer experience surveys using multiple CX question types and distribute them on a variety of channels to collect in-location feedback using kiosks, as well as digitally using email, links, QR Codes, mobile apps and websites. Existing survey solutions do not aggregate results by location and/or room and do not have configurable actions that allow you to engage in real-time conversations to follow-up and create tickets to manage problems through to resolution. Insights collected in Loop® within survey projects are easily visualized within each project and exportable into PDFs and other file formats to support monthly and quarterly business reviews.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Loop Feedback?

- **Customer Effort Score (CES):** 5.0/10 (Category avg: 8.2/10)
- **Customer Satisfaction (CSAT) Score:** 6.7/10 (Category avg: 8.6/10)
- **Net Promoter Score (NPS):** 6.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Loop Feedback?

- **Seller:** [Benbria](https://www.g2.com/sellers/benbria)
- **Year Founded:** 2007
- **HQ Location:** Ottawa, CA
- **Twitter:** @Benbria  
1,326 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1158b5c15b16b49e42afd8f6dd9f4fc82b445f8e83896f24b4126b741646332&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbenbria&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Loop Feedback?

**["Amazing interface."](https://www.g2.com/survey_responses/loop-feedback-review-8420617)**

**Rating:** 4.5/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/loop-feedback-review-8420617)

### [PeopleMetrics](https://www.g2.com/products/peoplemetrics/reviews)

PeopleMetrics makes it simple to personalize each customer interaction based on their feedback.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind PeopleMetrics?

- **Seller:** [Peoplemetrics](https://www.g2.com/sellers/peoplemetrics)
- **Year Founded:** 2001
- **HQ Location:** Fort Washington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41bddbec667f25411c501fff7d2f53094e3e89e3c0ceebe2b0a9d55ce5eda7b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpeoplemetrics%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are G2 Users Discussing About PeopleMetrics?

- [What is PeopleMetrics used for?](https://www.g2.com/discussions/peoplemetrics-what-is-peoplemetrics-used-for)
- [What is PeopleMetrics used for?](https://www.g2.com/discussions/what-is-peoplemetrics-used-for)

### [Potentiate](https://www.g2.com/products/potentiate/reviews)

Managed Feedback Solutions Customized measurement programs built and hosted on our VantagePoint EFM software platform that provide organizations critical feedback across a full range of customer touch points, including Customer/Partner satisfaction, Product/Service Satisfaction, Website Feedback, Employee Feedback, and Contact Center Monitoring. Market Insights Full-service custom market research to address every stage of the product development lifecycle, from initial market sizing/market opportunity research, to new product concept testing, to positioning &messaging, and final packaging. VantagePoint Enterprise Feedback Management Software NetReflector۪s own hosted EFM survey software platform designed by market research professionals. A powerful, feature rich survey platform designed to address a full range of data collection, audience management, reporting and analysis needs.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Potentiate?

- **Seller:** [Potentiate](https://www.g2.com/sellers/potentiate)
- **Year Founded:** 1997
- **HQ Location:** Seattle, US
- **Twitter:** @NetReflector  
14 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47d46925c7284a0cda9962ef7626eb298fd747b6d0f6cf91ab979c50d7e52d6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetreflector-inc-&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®
- **Phone:** (866) 927-1209

#### Who Uses This Product?

- **Company Size:** 100% Large, 100% Medium

#### What Are Recent G2 Reviews of Potentiate?

**["A class browser and decompiler."](https://www.g2.com/survey_responses/potentiate-review-2093768)**

**Rating:** 4.0/5.0 stars

_— Krishna M._

[Read full review](https://www.g2.com/survey_responses/potentiate-review-2093768)

#### What Are G2 Users Discussing About Potentiate?

- [What is Potentiate used for?](https://www.g2.com/discussions/what-is-potentiate-used-for)

### [Rant & Rave](https://www.g2.com/products/rant-rave/reviews)

Rant & Rave is a customer engagement software that turns insight into action. Using a powerful sentiment engine and AI assisted categorization, Rant & Rave captures customer and employee feedback in the moment to give actionable insights that drive positive change throughout your organization. Reasons customers love Rant & Rave are that they can predict more, recover faster, and craft great experiences. Learn more at https://mobilecommons.com/rant-and-rave/

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Rant & Rave?

- **Seller:** [Mobile Commons](https://www.g2.com/sellers/mobile-commons-2b07c749-5c9d-4b7c-a515-704230bf5a73)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d01e0a31cbe9433f31829ad2ea232853f231464be24e34cf82cd644005e5ebe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmobilecommons%2F&secure%5Burl_type%5D=linkedin_company_website)  
65 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Rant & Rave?

**["Packed Full of Analytics & The Agents Love it!"](https://www.g2.com/survey_responses/rant-rave-review-4460681)**

**Rating:** 5.0/5.0 stars

_— Gary B._

[Read full review](https://www.g2.com/survey_responses/rant-rave-review-4460681)

#### What Are G2 Users Discussing About Rant & Rave?

- [What is Upland Rant & Rave used for?](https://www.g2.com/discussions/what-is-upland-rant-rave-used-for)

### [ResponseTek](https://www.g2.com/products/responsetek/reviews)

ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as possible, delivering accurate information and optimal response rates. Whatever your needs, ResponseTek for Telco offers complete solutions as well as self-service options, putting you in control and providing support when you need it.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind ResponseTek?

- **Seller:** [Skyvera](https://www.g2.com/sellers/skyvera)
- **Twitter:** @Skyvera\_\_  
1,187 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fbe25f37f90fddb292854cb081aae2339576f0d74b08d28b83b40135ed2e0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzephyrtel%2F&secure%5Burl_type%5D=linkedin_company_website)  
119 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium, 100% Small

#### What Are Recent G2 Reviews of ResponseTek?

**["usual user of ZephyrTel"](https://www.g2.com/survey_responses/responsetek-review-3270391)**

**Rating:** 4.5/5.0 stars

_— Ahmed H._

[Read full review](https://www.g2.com/survey_responses/responsetek-review-3270391)

#### What Are G2 Users Discussing About ResponseTek?

- [What is ResponseTek for Telco, a ZephyrTel Solution used for?](https://www.g2.com/discussions/responsetek-for-telco-a-zephyrtel-solution-what-is-responsetek-for-telco-a-zephyrtel-solution-used-for)
- [What is ResponseTek for Telco, a ZephyrTel Solution used for?](https://www.g2.com/discussions/what-is-responsetek-for-telco-a-zephyrtel-solution-used-for)

### [SATISFYD Precog](https://www.g2.com/products/satisfyd-precog/reviews)

SATISFYD is a global customer experience management company whose SaaS platform provides customer insights that enable businesses to effectively implement CX improvement strategies. With almost 20 years of experience, we help transform enterprise and dealer networks by capturing actionable feedback and compare results to industry benchmarks. Our powerful tool provides businesses the ability to close the loop with customers quickly using response and sentiment analysis that notifies you when an opportunity arises.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate SATISFYD Precog?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SATISFYD Precog?

- **Seller:** [SATISFYD](https://www.g2.com/sellers/satisfyd)
- **Year Founded:** 1998
- **HQ Location:** Austin, US
- **Twitter:** @SatisfYd1998  
198 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f9dcdcf8431da94e2e085de0bb1b25533b7dcc0a103731703200374a1eadbf2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsatisfyd_%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of SATISFYD Precog?

**["Satisfyd Training with Janie Kitzmiller"](https://www.g2.com/survey_responses/satisfyd-precog-review-470710)**

**Rating:** 4.5/5.0 stars

_— Candice R._

[Read full review](https://www.g2.com/survey_responses/satisfyd-precog-review-470710)

#### What Are G2 Users Discussing About SATISFYD Precog?

- [What is SATISFYD Precog used for?](https://www.g2.com/discussions/what-is-satisfyd-precog-used-for)

### [Customer Monitor](https://www.g2.com/products/customer-monitor/reviews)

Customer Monitor is an enterprise level customer experience (CX) management solution.

#### Who Is the Company Behind Customer Monitor?

- **Seller:** [The Perceptive Group](https://www.g2.com/sellers/the-perceptive-group)
- **Year Founded:** 2004
- **HQ Location:** Auckland, NZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9cd3c4495fe57309f460e87799782c6ec115d2c3bd0a1c5fd9ffe06ce2aa354f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperceptive%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

### [eTouchPoint CX Platform](https://www.g2.com/products/etouchpoint-cx-platform/reviews)

Customer feedback and coaching application for service-oriented businesses.

#### Who Is the Company Behind eTouchPoint CX Platform?

- **Seller:** [eTouchPoint](https://www.g2.com/sellers/etouchpoint)
- **Year Founded:** 2000
- **HQ Location:** San Diego, US
- **Twitter:** @eTouchPoint  
2,043 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8fcb184473b98ec9172901da14ea328359229d6419597102983cf966325a306&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fetouchpoint&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [MirrorWave](https://www.g2.com/products/mirrorwave/reviews)

MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic accounts or two-way partnerships. Our pre-configured system makes it easy to get into a rhythm of listening and responding to feedback. We use a world-first approach to follow individuals over time, creating relationship stories to show what’s changed and why, what you need to do and if those actions worked. MirrorWave meets two key needs: 1) Provides the strategic big picture for leadership teams - ensuring no surprises, better customer centricity and improved profitability 2) Makes it easier for relationship managers to achieve optimum business outcomes - retention; sales potential; cost-to-serve and advocacy

#### Who Is the Company Behind MirrorWave?

- **Seller:** [MirrorWave](https://www.g2.com/sellers/mirrorwave)
- **Year Founded:** 2009
- **HQ Location:** Auckland, NZ
- **Twitter:** @MirrorWave  
22 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d16f5d1ff406061b252d2c0349756fd0bc2137c729dc64e9a57e3514a42cce23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmirrorwave&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Omoto](https://www.g2.com/products/omoto/reviews)

Omoto enables businesses to measure, monitor, and manage customer loyalty using Net Promoter Score.

#### Who Is the Company Behind Omoto?

- **Seller:** [Omoto](https://www.g2.com/sellers/omoto)
- **Year Founded:** 2015
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d97bd452561a20cdac456192ae3fc07d0b0f412a4f9c4f916492435548bc7004&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fomoto&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Opiniator](https://www.g2.com/products/opiniator/reviews)

opiniator is a customer feedback and recovery platform for brick and mortar businesses that captures on-the-spot ratings and comments from real customers using their own mobile phone at any time throughout their experience, then tracks any issue until resolution.

#### Who Is the Company Behind Opiniator?

- **Seller:** [Opiniator](https://www.g2.com/sellers/opiniator)
- **Year Founded:** 2009
- **HQ Location:** Portland, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=555b1538f3369a20cf71abc41ebb06d966e602a832e6a48dc5bd0bbe05ade59e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foberon3%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Pobuca Experience Cloud](https://www.g2.com/products/pobuca-experience-cloud/reviews)

Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalization. Pobuca Experience Cloud leverages AI to analyze what customers say in every touchpoint (calls, emails, chats, social, etc) & produces Customer Experience metrics & Voice of Customer insights. It automatically measures your CX & Loyalty by analyzing dark data that you already have untapped.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Pobuca Experience Cloud?

- **Seller:** [Pobuca](https://www.g2.com/sellers/pobuca-dffeaa58-46dd-4e1e-ac18-08aa406e449f)
- **Year Founded:** 2000
- **HQ Location:** London, Athens
- **Twitter:** @siebenGR  
174 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=782fcee60fd9cb8eba70d83bd6367ff7f079180d03ee11249aa32106b90a890b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpobuca%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Pobuca Experience Cloud?

**["A suitable platform for sales order and advertisement software."](https://www.g2.com/survey_responses/pobuca-experience-cloud-review-3129953)**

**Rating:** 5.0/5.0 stars

_— Dennis M._

[Read full review](https://www.g2.com/survey_responses/pobuca-experience-cloud-review-3129953)

#### What Are G2 Users Discussing About Pobuca Experience Cloud?

- [What is Pobuca Experience Cloud used for?](https://www.g2.com/discussions/what-is-pobuca-experience-cloud-used-for)

### [Sibyl Pulse](https://www.g2.com/products/sibyl-pulse/reviews)

Sibyl Pulse alerts you to at risk customers who may need your attention and gives you the tools to collect critical insight that will help you retain and expand your clientele, optimize your products/services, and maximize the utility of your resources.

#### Who Is the Company Behind Sibyl Pulse?

- **Seller:** [Sibyl Pulse](https://www.g2.com/sellers/sibyl-pulse)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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Similar Categories

- [Help Desk](/categories/help-desk)
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- [Appointment Reminder](/categories/appointment-reminder)

- [Call & Contact Center](/categories/call-contact-center)
- [Client Onboarding](/categories/client-onboarding)
- [Co-Browsing](/categories/co-browsing)
- [Complaint Management](/categories/complaint-management)
- [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services)

- [Contact Center Payments](/categories/contact-center-payments)
- [Conversational Support](/categories/conversational-support)
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- [Customer Education](/categories/customer-education)
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[Browse Experience Management Themes](/categories/experience-management/themes)

Below are the top-rated Experience Management Software with Customer Experience capabilities, as verified by G2’s Research team. Real users have identified Customer Experience as an important function of Experience Management Software. Compare different products that offer this feature so you can decide which is best for your business needs.

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