Purplepass
Purplepass is a flexible, full-featured event ticketing software designed for theatres, schools, festivals, conferences, and live events of any size. Our cloud-based, PCI-compliant admissions platform embeds a fully branded checkout directly into your website, keeping customers under your logo from purchase to confirmation with no redirects. We create true-to-form, mobile-friendly interactive seat maps at no cost, enabling sales for reserved seating, general admission, season and flex passes, timed entry, merchandise, donations, and VIP add-ons. Built-in tools allow organizers to manage school ticketing systems, theatre performances, festival passes, sporting events, and multi-day conferences all in one dashboard. On-site, Purplepass speeds event check-in with high-speed iOS-based wireless scanners that work online or offline, plus mobile POS for cash, card, and comp transactions. Flexible payment options include Purplepass’s merchant services or integrations with TouchNet, Authorize.net, PayPal, Bluefin, and CardPointe. Our real-time reporting and analytics track sales pace, attendance, marketing codes, and channel performance so finance, marketing, and operations stay in sync. Organizers can run unlimited promo codes, send SMS/email blasts, and connect to 6,000+ third-party tools via Zapier for CRM, marketing automation, or accounting workflows. Every client receives a dedicated account rep, free onboarding, training, and 24/7/365 U.S.-based customer support. Trusted by Division I universities, national festivals, performing arts centers, and independent promoters, Purplepass delivers enterprise-grade ticketing without long-term contracts or hidden fees, making it the go-to solution for selling more tickets, streamlining admissions, and enhancing the guest experience.
Average Rating: 4.9/5.0
Total Reviews: 101
How Do G2 Users Rate Purplepass?
- Performance and reliability: 9.6/10 (Category avg: 9.1/10)
- Ease of Use: 9.5/10 (Category avg: 9.0/10)
- Exhibition management: 7.9/10 (Category avg: 8.4/10)
- API / integrations: 9.2/10 (Category avg: 8.5/10)
Who Is the Company Behind Purplepass?
- Seller: Purplepass
- Year Founded: 2008
- HQ Location: San Diego, CA
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Twitter: @Purplepass
716 Twitter followers -
LinkedIn® Page: www.linkedin.com
7 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Executive Director
- Top Industries: Entertainment, Performing Arts
- Company Size: 79% Small, 15% Medium
What Do G2 Reviewers Say About Purplepass?
AI-generated summary from verified user reviews
Pros
- Users highly value the excellent customer support from Purplepass, which greatly simplifies event organization and troubleshooting.
- Users find Purplepass to be incredibly user-friendly, simplifying event organization and ticket purchasing significantly.
- Users praise the easy ticketing process of Purplepass, appreciating seamless purchasing and effective customer support.
- Users appreciate the helpful support from Purplepass, ensuring smooth event management and a seamless refund process.
- Users commend Purplepass for their quick response time, enhancing efficiency and support during event management.
Cons
- Users express frustration with ticketing issues, particularly regarding refunds, exchanges, and learning the interface effectively.
- Users note the limited customization of Purplepass, particularly in app features and refund processes that hinder usability.
- Users express frustration with payment issues, citing delays in payouts and difficulties with refunds and exchanges.
- Users note the missing features in the Purplepass app compared to the web version, impacting overall usability.
- Users note a steep learning curve with Purplepass, though customer support helps ease initial setup challenges.
What Are Recent G2 Reviews of Purplepass?
"Extremely Easy, Customizable, and Amazingly Transparent"
Rating: 5.0/5.0 stars
— Verified User in Entertainment
"Clean, Professional Layout That’s Easy to Integrate and Share"
Rating: 5.0/5.0 stars
— Natasha H.

