Best ERP Systems with Customer Portal Capabilities

Benefits of ERP Systems with Customer Portal capabilities include: Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents
Below are the top-rated ERP Systems with Customer Portal capabilities, as verified by G2’s Research team. Real users have identified Customer Portal as an important function of ERP Systems. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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29 Listings in ERP Systems Available
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NetSuite

(4,652)4.1 out of 5
View top Consulting Services for NetSuite
OverviewPros and Cons
Product Description

As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on fin

Users: Controller, Accounting Manager · Industries: Computer Software, Accounting · Market Segment: 57% Mid-Market, 31% Small-Business
User Sentiment

Reviewers like NetSuite's user-friendly interface, its ability to automate various functions, its robust integration with third-party applications, and its powerful reporting capabilities. Users mentioned that NetSuite can be slow, particularly when adding dates to a purchase order, its user interface and error messages can be unclear, and it lacks certain features such as the ability to search invoices or payments by dollar amount.

Pros and ConsUser Satisfaction
ProsEase of Use, Customizability, Functionality, Customization Options, Customization
ConsLearning Curve, Improvement Needed, Missing Features, Limited Customization, Not User-Friendly
User SatisfactionSeller Details
NetSuite features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.5
7.3
Allocation
Average: 8.0
7.7
Workflow Capability
Average: 8.3
7.0
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1977
HQ Location
Austin, TX
Company Website
https://www.oracle.com/middleware/technologies/api-manager.html
Twitter
@Oracle
LinkedIn® Page
https://www.linkedin.com/company/1028/
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000

Acumatica

(1,999)4.4 out of 5
Entry Level Price:Contact Us
8th Easiest To Use in ERP Systems software
View top Consulting Services for Acumatica
OverviewPros and Cons
Product Description

Acumatica Cloud ERP offers best-in-class functionality for small and mid-sized businesses to thrive in the digital economy. Its workflows span the full suite of business management applications, and i

Users: Controller, CFO · Industries: Construction, Manufacturing · Market Segment: 49% Mid-Market, 28% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Customizability, Customization, Features, Customization Options
ConsMissing Features, Learning Curve, Difficult Setup, User Unfriendliness, Complex Setup
User SatisfactionSeller Details
Acumatica features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.5
8.1
Allocation
Average: 8.0
8.5
Workflow Capability
Average: 8.3
8.0
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
2008
HQ Location
Bellevue, WA
Company Website
https://www.acumatica.com
Twitter
@Acumatica
LinkedIn® Page
https://www.linkedin.com/company/492504/
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SAP Cloud ERP (SAP S/4HANA Cloud)

(931)4.4 out of 5
10th Easiest To Use in ERP Systems software
View top Consulting Services for SAP Cloud ERP (SAP S/4HANA Cloud)
OverviewPros and Cons
Product Description

SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP designed for every business need, powered by AI and analytics. SAP Cloud ERP enables users to run mission-critical operations in real time from anywh

Users: Consultant, Senior Consultant · Industries: Information Technology and Services, Accounting · Market Segment: 48% Enterprise, 34% Mid-Market
User Sentiment

Reviewers appreciate the platform's real-time data processing, user-friendly interface, seamless integration with other SAP solutions, and its ability to deliver incremental innovation without heavy upgrade cycles. Reviewers experienced challenges with the initial implementation and configuration, limited customization options, steep learning curve for new users, and occasional performance lags.

Pros and ConsUser Satisfaction
ProsEase of Use, Cloud-Based, Functionality, Efficiency, Real-Time Data
ConsComplexity, Learning Curve, Learning Difficulty, Complex Setup, Limited Customization
User SatisfactionSeller Details
SAP Cloud ERP (SAP S/4HANA Cloud) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.5
8.4
Allocation
Average: 8.0
8.9
Workflow Capability
Average: 8.3
8.5
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1972
HQ Location
Walldorf
Company Website
https://www.sap.com/
Twitter
@SAP
LinkedIn® Page
https://www.linkedin.com/company/sap/
Ownership
NYSE:SAP
Phone
+1 (800) 872-1727

Sage Intacct

(4,116)4.3 out of 5
5th Easiest To Use in ERP Systems software
View top Consulting Services for Sage Intacct
OverviewPros and Cons
Product Description

Sage Intacct is the flexible and scalable financial platform that delivers deep accounting capabilities to thousands of businesses across the world. Sage Intacct delivers an array of core accountin

Users: Controller, Senior Accountant · Industries: Accounting, Non-Profit Organization Management · Market Segment: 58% Mid-Market, 25% Small-Business
User Sentiment

Reviewers like Sage Intacct's user-friendly interface, its ability to automate key accounting processes, and its robust reporting capabilities that allow for detailed financial analysis. Reviewers noted that Sage Intacct can be complex for beginners, has a steep learning curve, and its customization and report building features can be challenging for new users.

Pros and ConsUser Satisfaction
ProsEase of Use, Intuitive, Reporting, User-Friendly, Features
ConsMissing Features, Learning Curve, Limited Functionality, Access Limitations, Learning Difficulty
User SatisfactionSeller Details
Sage Intacct features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.5
8.4
Allocation
Average: 8.0
8.4
Workflow Capability
Average: 8.3
8.0
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1981
HQ Location
Newcastle
Company Website
https://www.sage.com/
LinkedIn® Page
https://www.linkedin.com/company/2802/
Ownership
SGE.L
Phone
+1 (866) 996-7243

SAP ECC

(936)4.2 out of 5
13th Easiest To Use in ERP Systems software
View top Consulting Services for SAP ECC
OverviewPros and Cons
Product Description

Leverage world-class ERP software. Sharpen your competitive edge and drive growth with enterprise resource planning from SAP. With more than 40 years of experience and nearly 50,000 customers, our m

Users: Consultant, Assistant Manager · Industries: Information Technology and Services, Accounting · Market Segment: 64% Enterprise, 29% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Functionality, Module Integration, Integrations, Integration Features
ConsTime-Consuming, Complex Setup, Learning Curve, User Unfriendliness, Expensive
User SatisfactionSeller Details
SAP ECC features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.5
8.4
Allocation
Average: 8.0
8.4
Workflow Capability
Average: 8.3
8.2
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1972
HQ Location
Walldorf
Company Website
https://www.sap.com/
Twitter
@SAP
LinkedIn® Page
https://www.linkedin.com/company/sap/
Ownership
NYSE:SAP
Phone
+1 (800) 872-1727

Odoo ERP

(330)4.3 out of 5
Entry Level Price:Free
6th Easiest To Use in ERP Systems software
View top Consulting Services for Odoo ERP
OverviewPros and Cons
Product Description

Odoo is the #1 open source integrated business apps suite. Main apps include CRM, Accounting, Project Management, Inventory, Manufacturing, Human Resources, Marketing, Website Builder, and eCommerce,

Users: CEO · Industries: Information Technology and Services, Computer Software · Market Segment: 68% Small-Business, 25% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, User-Friendly, Customizability, Intuitive, Flexibility
ConsMissing Features, Learning Curve, Limited Customization, Difficult Customization, User Unfriendliness
User SatisfactionSeller Details
Odoo ERP features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.5
8.3
Allocation
Average: 8.0
8.4
Workflow Capability
Average: 8.3
8.2
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
2005
HQ Location
Brussels, Belgium
Company Website
https://www.odoo.com
Twitter
@Odoo
LinkedIn® Page
https://www.linkedin.com/company/633558/

SAP Business ByDesign

(188)4.0 out of 5
View top Consulting Services for SAP Business ByDesign
OverviewPros and Cons
Product Description

SAP Business ByDesign (ByD) is a comprehensive cloud enterprise resource planning software (Cloud ERP) that is sold and operated as software as a service (SaaS) by SAP SE. It is designed for small to

Users: Senior Consultant, Consultant · Industries: Information Technology and Services, Computer Software · Market Segment: 48% Mid-Market, 38% Small-Business
Pros and ConsUser Satisfaction
ProsAccurate Data, Business Growth, Cloud-Based, Data Management, ERP Solutions
ConsBusiness Size Limitations, Difficult Customization, Expensive, Expensive Setup, Inadequate Reporting
User SatisfactionSeller Details
SAP Business ByDesign features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.5
7.7
Allocation
Average: 8.0
7.9
Workflow Capability
Average: 8.3
7.4
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1972
HQ Location
Walldorf
Company Website
https://www.sap.com/
Twitter
@SAP
LinkedIn® Page
https://www.linkedin.com/company/sap/
Ownership
NYSE:SAP
Phone
+1 (800) 872-1727

Brightpearl

(93)4.5 out of 5
OverviewPros and Cons
Product Description

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and plan

Users: Director · Industries: Retail, Apparel & Fashion · Market Segment: 84% Small-Business, 13% Mid-Market
Pros and ConsUser Satisfaction
ProsInventory Management, Order Management, Efficiency, Ease of Use, Integrations
ConsMissing Features, Expensive, Inadequate Reporting, System Limitations, Integration Issues
User SatisfactionSeller Details
Brightpearl features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.5
7.7
Allocation
Average: 8.0
8.2
Workflow Capability
Average: 8.3
5.9
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1981
HQ Location
Newcastle
Company Website
https://www.sage.com/
LinkedIn® Page
https://www.linkedin.com/company/2802/
Ownership
SGE.L
Phone
+1 (866) 996-7243

Kinetic

(569)3.9 out of 5
12th Easiest To Use in ERP Systems software
View top Consulting Services for Kinetic
OverviewPros and Cons
Product Description

Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at

Users: Controller, IT Manager · Industries: Manufacturing, Electrical/Electronic Manufacturing · Market Segment: 78% Mid-Market, 15% Small-Business
User Sentiment

Users like Kinetic's user-friendly interface, its ability to easily locate financial data, the extensive tools and modules it offers, and its customization features that allow for personalization and flexibility. Reviewers experienced issues with the software's high learning curve, lack of offline mode, difficulty in finding data, and the need for constant updates and bug fixes.

Pros and ConsUser Satisfaction
ProsEase of Use, Customization, Customizability, Customization Flexibility, Features
ConsLearning Curve, Not User-Friendly, Learning Difficulty, Missing Features, Navigation Difficulty
User SatisfactionSeller Details
Kinetic features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.5
5.6
Allocation
Average: 8.0
6.5
Workflow Capability
Average: 8.3
6.3
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1972
HQ Location
Austin, TX
Company Website
https://www.epicor.com
Twitter
@Epicor
LinkedIn® Page
https://www.linkedin.com/company/4617/

Oracle JD Edwards EnterpriseOne

(101)3.8 out of 5
View top Consulting Services for Oracle JD Edwards EnterpriseOne
OverviewPros and Cons
Product Description

Oracle JD Edwards EnterpriseOne is a comprehensive, fully integrated enterprise resource planning (ERP) software suite designed to meet the diverse needs of businesses across various industries. Offer

Industries: Information Technology and Services, Accounting · Market Segment: 61% Enterprise, 37% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomization, Ease of Use, Easy Navigation, ERP Quality, Integrations
ConsCustomization Difficulty, Difficult Customization, Error Handling, Lack of Features, Limited Customization
User SatisfactionSeller Details
Oracle JD Edwards EnterpriseOne features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.5
8.8
Allocation
Average: 8.0
8.8
Workflow Capability
Average: 8.3
8.2
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1977
HQ Location
Austin, TX
Company Website
https://www.oracle.com/middleware/technologies/api-manager.html
Twitter
@Oracle
LinkedIn® Page
https://www.linkedin.com/company/1028/
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000

Azentio ERP

(18)4.4 out of 5
OverviewPros and Cons
Product Description

Azentio ERP cloud unifies diverse business operations, enabling organizations to focus on strategic growth and innovation. It delivers measurable impact through streamlined processes, enhanced collabo

Industries: Information Technology and Services · Market Segment: 44% Mid-Market, 39% Enterprise
Pros and ConsUser Satisfaction
ProsComprehensive Features, Ease of Use, Easy Integrations, Easy Payroll, Easy Setup
ConsPoor Customer Support, Software Bugs, Upload Issues
User SatisfactionSeller Details
Azentio ERP features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.5
8.3
Allocation
Average: 8.0
9.4
Workflow Capability
Average: 8.3
8.9
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
2020
HQ Location
Singapore
Company Website
https://www.azentio.com
LinkedIn® Page
https://www.linkedin.com/company/azentio
Ownership
Private
Phone
+65 68 081 600

SAP Business One

(533)4.3 out of 5
View top Consulting Services for SAP Business One
OverviewPros and Cons
Product Description

Increase control over your small business with software designed to grow with you. Streamline key processes, gain greater insight into your business, and make decisions based on real-time information

Users: Accountant, SAP Consultant · Industries: Accounting, Information Technology and Services · Market Segment: 57% Mid-Market, 27% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, User-Friendly, Meets Needs, User Interface, Customer Service
ConsUser Unfriendliness, Difficult Customization, Learning Difficulty, Data Management, Integration Issues
User SatisfactionSeller Details
SAP Business One features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.5
8.2
Allocation
Average: 8.0
8.2
Workflow Capability
Average: 8.3
8.1
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1972
HQ Location
Walldorf
Company Website
https://www.sap.com/
Twitter
@SAP
LinkedIn® Page
https://www.linkedin.com/company/sap/
Ownership
NYSE:SAP
Phone
+1 (800) 872-1727

Sage 300

(90)3.8 out of 5
Entry Level Price:$75 per month
View top Consulting Services for Sage 300
OverviewPros and Cons
Product Description

Sage 300 is a comprehensive business management solution designed to keep your total cost of ownership low by supporting multiple technologies, databases, and operating systems. Available in multiple

Industries: Construction, Financial Services · Market Segment: 47% Mid-Market, 47% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Meets Needs, Accessibility, Accounting Management, Beginner-Friendly
ConsInvoice Issues, Invoicing Issues, Learning Curve, Limited Automation, Non-intuitive
User SatisfactionSeller Details
Sage 300 features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.5
5.7
Allocation
Average: 8.0
8.3
Workflow Capability
Average: 8.3
6.7
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
1981
HQ Location
Newcastle
Company Website
https://www.sage.com/
LinkedIn® Page
https://www.linkedin.com/company/2802/
Ownership
SGE.L
Phone
+1 (866) 996-7243

Rootstock Cloud ERP

(46)3.9 out of 5
OverviewUser Satisfaction
Product Description

Rootstock Software provides the leading ERP for product companies, empowering manufacturers, wholesalers, and distributors to turbocharge their operations. Natively built on the Salesforce Platform, R

Industries: Information Technology and Services, Manufacturing · Market Segment: 63% Mid-Market, 30% Small-Business
User SatisfactionSeller Details
Rootstock Cloud ERP features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.5
9.0
Allocation
Average: 8.0
9.0
Workflow Capability
Average: 8.3
8.6
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
2008
HQ Location
San Ramon, CA
Company Website
https://rootstock.com/
Twitter
@RootstockMFG
LinkedIn® Page
https://www.linkedin.com/company/rootstock-software/

ERPNext

(50)4.3 out of 5
Entry Level Price:Free
View top Consulting Services for ERPNext
OverviewPros and Cons
Product Description

ERPNext is a 100% open source ERP system that supports multiple verticals such as: Manufacturing, Distribution, Services, Retail, Education, Healthcare, Agriculture, and Non-profit. ERPNext combines m

Users: CEO · Industries: Information Technology and Services, Computer Software · Market Segment: 58% Small-Business, 32% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomization Options, Flexibility, Scalability, Seamless Integration, Ease of Use
ConsDifficult Customization, Learning Curve, User Unfriendliness, Customization Issues, Integration Issues
User SatisfactionSeller Details
ERPNext features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.5
8.2
Allocation
Average: 8.0
8.6
Workflow Capability
Average: 8.3
6.4
Budgeting / Forecasting
Average: 7.9
Seller Details
Year Founded
2008
HQ Location
Mumbai, India
Company Website
https://erpnext.com
Twitter
@erpnext
LinkedIn® Page
https://www.linkedin.com/company/frappe-technologies/
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