Airwallex
Airwallex is an AI native financial operating system for modern businesses. We are building the future of global banking for a borderless, real-time, intelligent economy. We serve more than 676,000 businesses worldwide, either directly or through our platform customers. From startups to public enterprises, our customers use Airwallex to manage their global banking and financial operations, or to build and monetise their own financial products. Founded in Melbourne in 2015, Airwallex holds 85+ licenses across North America, Europe, the Middle East, and Asia-Pacific, forming one of the most comprehensive financial infrastructures in the world. This regulated backbone powers Airwallex products at global scale, including payment acceptance, billing, global accounts, corporate cards, and spend management. The company is co-headquartered in San Francisco and Singapore with over 2,300 employees across 27 offices. Learn more at www.airwallex.com.
Average Rating: 4.2/5.0
Total Reviews: 64
How Do G2 Users Rate Airwallex?
- Ease of Use: 8.9/10 (Category avg: 8.9/10)
- E-Commerce: 7.7/10 (Category avg: 8.5/10)
- Self Service: 7.8/10 (Category avg: 8.8/10)
- Payments Scheduling: 7.9/10 (Category avg: 8.6/10)
Who Is the Company Behind Airwallex?
- Seller: Airwallex
- Company Website:
- Year Founded: 2015
- HQ Location: San Francisco
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LinkedIn® Page: www.linkedin.com
2,795 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO
- Top Industries: Computer Software, Financial Services
- Company Size: 74% Small, 22% Medium
What Do G2 Reviewers Say About Airwallex?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Airwallex, with simple setups for payments and virtual accounts.
- Users highlight the easy integrations of Airwallex, making cross-border payments and multi-currency management seamless.
- Users value the efficiency of Airwallex, enjoying seamless international payments and streamlined financial processes.
- Users appreciate the responsive customer support of Airwallex, enhancing their seamless integration and user experience.
- Users value the easy integrations offered by Airwallex, appreciating its clear documentation and seamless experience.
Cons
- Users note that missing features and limited software integration hinder the overall usability of Airwallex.
- Users express frustration over poor customer support, highlighting long response times and lack of human assistance.
- Users experience significant approval issues with Airwallex, facing frustrating delays and unresponsive customer support regarding account access.
- Users are frustrated with the lengthy approval process that causes account freezes and delayed support responses.
- Users find limited features in Airwallex, missing essential tools and functionality compared to other regions.
What Are Recent G2 Reviews of Airwallex?
"Effortless Cross-Border Payments and Local Currency Accounts with Airwallex"
Rating: 5.0/5.0 stars
— Ladan A.
"Proactive, Fast Support and Feature Delivery That Follows Through"
Rating: 5.0/5.0 stars
— Ashish Kumar J.

