# Best Enterprise IT Management Software for Medium-Sized Businesses - Page 2

## How Many Enterprise IT Management Software Products Does G2 Track?

**Total Products under this Category:** 123

### Category Stats (Aug 2026)

- **Average Rating:** 4.4/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AWS Systems Manager (+1.01%) - Among all products in this category, AWS Systems Manager recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Enterprise IT Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 19,900+ Authentic Reviews
- 123+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise IT Management Software
 ![G2 Grid® for Enterprise IT Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-it-management/grids.png?focus%5B%5D=25671&focus%5B%5D=10524&focus%5B%5D=115948&focus%5B%5D=2864&focus%5B%5D=116566&focus%5B%5D=17351&focus%5B%5D=2397&focus%5B%5D=67010)

Highlighted products: NinjaOne, ManageEngine Endpoint Central, ServiceNow IT Operations Management, Freshservice, Red Hat Smart Management, OpManager Nexus, TeamViewer, and AWS Management Console.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-it-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=freshservice&focus%5B%5D=red-hat-smart-management&focus%5B%5D=opmanager-nexus&focus%5B%5D=teamviewer&focus%5B%5D=aws-management-console&segment=mid-market)

**Sponsored**

### ManageEngine ServiceDesk Plus

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations and 750,000 technicians, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance. It is fully integrated and easy to set up - without extensive customization or integrations. It has rich automation that helps eliminate pesky manual processes for quicker ticket resolution and higher end user satisfaction. Furthermore, the Standard Edition is FREE forever for both the on-premise and on-demand models upto 5 technicians! Don't take our word for it. Try the 30-day free trial and watch ServiceDesk Plus simplify your IT operations. https://www.manageengine.com/products/service-desk/download.html Features ServiceDesk Plus comes with a great balance of features to suit your business needs. The features available are listed below. Incident management: Gain control of your help desk With incident management you can pin incidents to the right technicians to ensure accountability and automate ticket workflows with automatic ticket dispatch, business rules, escalation, service level agreement, notification rules or alerts, preventive maintenance for timely ticket resolution. In other words, you can manage the entire lifecycle of an incident! Problem management: Go beyond firefighting Problem management helps you analyze the root cause and reduce recurring incidents in your IT, raise a new problem from within an incident, link related incidents to a problem and close them all at once! Further, you can provide temporary workarounds till you find a permanent fix to the problem. Change management: Manage changes with precision Manage your changes with precision. Streamline planning with roll out and back out plans, take informed decisions in the assessment, prioritization, and scheduling of changes with inputs from the Change Advisory Board (CAB), automated workflows to ensure that there are no more unauthorized or failed changes. Asset management: Track and manage assets with ease Discover, track, and manage your IT hardware and software assets in one place. Optimize asset utilization, avoid vulnerabilities, and ensure license compliance. IT project management: Deliver IT projects on time You can now manage multiple IT projects and requirements, plan releases, track progress, collaborate with team, and measure results, or in other words, manage all your IT projects efficiently. Break a full-blown project into milestones and tasks, set roles and provide access permissions, track the utilization of your resources, monitor the overall progress of your IT projects using colored Gantt charts, and do more to steer your IT projects to success! Purchases and contracts management: Track IT purchases and contracts Automate your supplier interactions and IT purchasing functions with full traceability and visibility, maintain master records for various vendors and track purchases from ordering to receipt and invoicing, reduce delays and cut unnecessary spending, track IT hardware and software contracts to improve compliance, associate assets and get proactively notified of contract expiry. Self service portal: Deflect tickets from your service desk Help users solve repeat incidents using a knowledge base and deflect tickets from your service desk, keep end users informed on ticket progress/approvals through automated notifications or make company-wide announcements of any outage or unplanned maintenance, auto suggest solutions during ticket creation and provide easy templates to create tickets. Service catalog: Showcase your IT services Showcase the offered IT services to your end user and give a new face to your IT. You can customize your workflow of delivering the service request specific to each service category. You can also setup approval process and service level agreements for each service request. CMDB: Get the bigger picture ServiceDesk Plus CMDB ensures effortless management of your entire IT infrastructure. Track and manage all configuration items and map their relationships and dependencies. Visually analyze the impact of changes and outages for informed decision-making. Service level agreement: Ensure timely service delivery Create SLAs and provide quality services on time to your end users. With the intuitive SLA management in ServiceDesk Plus, escalate proactively to four levels of hierarchy to ensure that your SLAs are met. Reports: Derive decisions with the right data Generate over 150+ inbuilt reports, custom reports, query reports and flash reports pertaining to various service desk modules like requests, problems, changes, assets, surveys, contracts, and purchase. Use real time dashboards to accurately reflect health of the service desk, create relevant custom reports and add them to your dashboard and take strategic decisions based on the current trend of your help desk performance! Extensions and integrations: Collaborate easily with other IT systems Enjoy tight integration with software that monitors and manages your networks, applications, desktops, and Active Directory. Get what you always wanted - 360 degree visibility of your IT!

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=648&secure%5Bchosen_at%5D=2026-08-07T05%3A19%3A07Z&secure%5Bdisplayable_resource_id%5D=1482&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1482&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2867&secure%5Bresource_id%5D=648&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-it-management%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=a3785c6ad4712e48d2480cbd837358807710b79ed4d0b1664bcad919418aa6fa&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fproducts%2Fservice-desk%2F%3Futm_source%3DG2%26utm_medium%3DCPC&secure%5Burl_type%5D=custom_url)

### [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews)

Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/

**Average Rating:** 4.5/5.0

**Total Reviews:** 262

#### How Do G2 Users Rate Hexnode UEM?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Hexnode UEM?

- **Seller:** [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc)
- **Company Website:** www.mitsogo.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @thehexnode  
17,615 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb8dafaa52bbdd30fb36a0014bad1a9201ac5f2f3a1f5fc73bb6ede20d24ed01&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4823816%2F&secure%5Burl_type%5D=linkedin_company_website)  
532 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Business Analyst
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 53% Medium, 36% Small

#### What Do G2 Reviewers Say About Hexnode UEM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of Hexnode UEM, enhancing their ability to manage and configure features effortlessly.
- Users appreciate the **cross-platform device management** of Hexnode UEM, simplifying setup and profile management for everyone.
- Users appreciate the **ease of use** of Hexnode UEM, praising its simplicity and responsive 24/7 support.
- Users appreciate the **stellar customer support** of Hexnode UEM, which provides excellent assistance when needed.
- Users value the **easy app management** features of Hexnode UEM, enhancing control and navigation for administrators.

##### Cons

- Users find the **missing features** in Hexnode UEM frustrating, particularly for user management and Kiosk mode functionality.
- Users are frustrated with the **cumbersome MFA process** for bulk device removal, leading to time waste and inbox clutter.
- Users are disappointed that Hexnode UEM has **limited features** , particularly for end-user management and Windows support.
- Users find the **pricing to be quite expensive** , especially for smaller teams seeking flexibility in plans.
- Users are frustrated by the **lack of advanced features** , which limits customization and insights in Hexnode UEM.

#### What Are Recent G2 Reviews of Hexnode UEM?

**["Hexnode UEM-The Unified Platform That Eliminates Multi-MDM Fragmentation"](https://www.g2.com/survey_responses/hexnode-uem-review-13219003)**

**Rating:** 5.0/5.0 stars

_— Ansh B._

[Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-13219003)

**["Clean UI, Powerful Cross-Platform MDM, and Fast Support"](https://www.g2.com/survey_responses/hexnode-uem-review-13134467)**

**Rating:** 5.0/5.0 stars

_— Tiago G._

[Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-13134467)

#### What Are G2 Users Discussing About Hexnode UEM?

- [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment
- [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution)
- [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do)
- [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) - 1 comment
- [What is Hexnode MDM?](https://www.g2.com/discussions/what-is-hexnode-mdm)

### [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

**Average Rating:** 4.3/5.0

**Total Reviews:** 824

#### How Do G2 Users Rate SolarWinds Observability?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Service Management:** 9.5/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 6.7/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 7.1/10 (Category avg: 7.6/10)

#### Who Is the Company Behind SolarWinds Observability?

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Company Website:** www.solarwinds.com
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds  
19,570 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,824 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Network Engineer, Network Administrator
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 43% Large, 35% Medium

#### What Do G2 Reviewers Say About SolarWinds Observability?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of SolarWinds Observability, appreciating its intuitive interface and unified dashboards.
- Users appreciate the **comprehensive visibility** with SolarWinds Observability, enhancing system management and performance monitoring effortlessly.
- Users appreciate the **visibility** provided by SolarWinds Observability, making system management and performance monitoring effortless.
- Users appreciate the **real-time monitoring** of SolarWinds Observability, which enhances system management and troubleshooting efficiency.
- Users appreciate the **easy-to-read dashboards** of SolarWinds Observability, making monitoring and system management seamless and efficient.

##### Cons

- Users face a **significant learning curve** in leveraging advanced features and navigating the setup and configuration process.
- Users find the **pricing to be steep** , especially with costs increasing rapidly as more features are utilized.
- Users find SolarWinds Observability **not user-friendly** due to a difficult new interface and outdated setup documentation.
- Users face **integration issues** due to limited out-of-the-box support and challenges with setup and custom work.
- Users report **poor customer support** from SolarWinds Observability, with insufficient assistance for integrations and troubleshooting issues.

#### What Are Recent G2 Reviews of SolarWinds Observability?

**["Powerful Database Observability"](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)**

**Rating:** 4.5/5.0 stars

_— Naveen T._

[Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)

**["Highly recommended for organizations looking to modernize their monitoring strategy."](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)**

**Rating:** 5.0/5.0 stars

_— MJ S._

[Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)

#### What Are G2 Users Discussing About SolarWinds Observability?

- [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments
- [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment
- [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for)
- [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for)
- [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for)

### [Tines](https://www.g2.com/de/products/tines/reviews)

Tines ist die intelligente Workflow-Plattform, der die fortschrittlichsten Organisationen der Welt vertrauen. Unternehmen wie Coinbase, Databricks, Mars, Reddit und SAP nutzen Tines, um ihre wichtigsten Workflows zu betreiben. Mit Tines haben sie eine sichere, flexible Grundlage geschaffen, um KI-Agenten und intelligente Workflows zu operationalisieren, Produktivität freizusetzen, schneller zu agieren und die Zukunft der Arbeitsweise zu sichern. Du kannst sofort mit dem Aufbau beginnen, indem du dich für unsere immer kostenlose Community Edition anmeldest und einen unserer vorgefertigten Workflows aus der Bibliothek importierst.

**Average Rating:** 4.7/5.0

**Total Reviews:** 399

#### How Do G2 Users Rate Tines?

- **War the product ein guter Geschäftspartner?:** 9.8/10 (Category avg: 8.9/10)
- **Service-Management:** 9.2/10 (Category avg: 8.6/10)
- **Notfall-Wiederherstellung:** 8.3/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Tines?

- **Verkäufer:** [Tines](https://www.g2.com/de/sellers/tines)
- **Unternehmenswebsite:** www.tines.com
- **Gründungsjahr:** 2018
- **Hauptsitz:** Dublin, IE
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fc971f982798d83e47683f1503ab5657fee83ad46901a0ba9319f85a0d8adbf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftines-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
568 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sicherheitsingenieur, Software-Ingenieur
- **Top Industries:** Computer- und Netzwerksicherheit, Informationstechnologie und Dienstleistungen
- **Company Size:** 38% Medium, 35% Large

#### What Do G2 Reviewers Say About Tines?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Tines, die eine effiziente Automatisierung ermöglicht, ohne umfangreiche technische Kenntnisse zu erfordern.
- Benutzer finden, dass Tines **Automatisierung mühelos** macht, was eine einfache Aufgabenbewältigung ohne Programmierkenntnisse ermöglicht.
- Benutzer loben Tines für ihren **außergewöhnlichen Kundensupport** , der jederzeit schnelle, freundliche und effektive Unterstützung bietet, wenn sie benötigt wird.
- Benutzer schätzen die **einfachen Integrationen** von Tines, die eine schnelle und effektive Automatisierung ohne Programmierkenntnisse ermöglichen.
- Benutzer loben Tines für seine **nahtlosen Integrationen** und den robusten Support, die eine effiziente Workflow-Automatisierung mit Leichtigkeit ermöglichen.

##### Cons

- Benutzer finden, dass Tines wesentliche Funktionen fehlen, insbesondere eine robuste **IDE und Code-Review-Fähigkeiten** , was die Effizienz des Workflows beeinträchtigt.
- Benutzer erleben eine **steile Lernkurve** mit Tines, die ein tiefes Verständnis für effektive Automatisierung und Anpassung erfordert.
- Benutzer finden, dass der **Mangel an erweiterten Funktionen** in Tines ihre Fähigkeit, komplexe Workflows effektiv zu erstellen, beeinträchtigt.
- Benutzer finden Tines **teuer** , insbesondere für kleinere Teams, aufgrund seines starren Preismodells und der begrenzten Ticketing-Funktionen.
- Benutzer finden die **Lernkurve und Komplexität** herausfordernd, was es schwierig macht, die Fähigkeiten von Tines vollständig zu nutzen.

#### What Are Recent G2 Reviews of Tines?

**["Leistungsstarke No-Code-Automatisierung mit einer flexiblen, sicheren visuellen Schnittstelle."](https://www.g2.com/de/survey_responses/tines-review-13218331)**

**Rating:** 4.5/5.0 stars

_— Anil B._

[Read full review](https://www.g2.com/de/survey_responses/tines-review-13218331)

**["Intuitive No-Code-Automatisierung mit starker KI und Integrationen"](https://www.g2.com/de/survey_responses/tines-review-13208088)**

**Rating:** 4.5/5.0 stars

_— Harsh C._

[Read full review](https://www.g2.com/de/survey_responses/tines-review-13208088)

#### What Are G2 Users Discussing About Tines?

- [How do you use Tines?](https://www.g2.com/de/discussions/how-do-you-use-tines)
- [Sind Zinken ein Schmerz?](https://www.g2.com/de/discussions/is-tines-a-soar) - 1 comment
- [What does Tines do?](https://www.g2.com/de/discussions/what-does-tines-do) - 1 comment
- [Was ist Tines-Automatisierung?](https://www.g2.com/de/discussions/what-is-tines-automation) - 2 comments

### [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews)

All in one on-premises endpoint management. One place to manage user profiles and all client devices from Windows to macOS, Linux to Chrome OS, and beyond to IoT. With Day Zero support, have peace of mind knowing your device can be managed without any loss of management functionality or downtime.

**Average Rating:** 4.2/5.0

**Total Reviews:** 136

#### How Do G2 Users Rate Ivanti Endpoint Manager?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Service Management:** 8.2/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 7.2/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Ivanti Endpoint Manager?

- **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti)
- **Year Founded:** 1985
- **HQ Location:** South Jordan, UT
- **Twitter:** @GoIvanti  
6,761 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1219618e5715f20de371f90ac77cc74302ef129093a859a1ffcfea0fe1059649&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15224185%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,023 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 62% Large, 37% Medium

#### What Do G2 Reviewers Say About Ivanti Endpoint Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized management** of Ivanti Endpoint Manager, appreciating its remote control and automatic updates.
- Users love the **easy deployment** of Ivanti Endpoint Manager, enabling seamless control and automated updates for remote work.
- Users value the **centralized device control** of Ivanti Endpoint Manager, allowing for efficient remote management and automatic updates.
- Users appreciate the **remote access** capability of Ivanti Endpoint Manager, enabling seamless control over all devices.
- Users appreciate the **remote control capabilities** of Ivanti Endpoint Manager, enabling efficient management of all devices from one place.

##### Cons

- Users find Ivanti Endpoint Manager **expensive for small businesses** , alongside occasional issues with functionality and performance.
- Users feel that Ivanti Endpoint Manager has **pricing issues** , making it less accessible for small businesses despite functionality concerns.
- Users report experiencing **slow performance** with Ivanti Endpoint Manager, affecting overall productivity and management efficiency.

#### What Are Recent G2 Reviews of Ivanti Endpoint Manager?

**["Unified Endpoint Management with Strong Patch Management and Remote Support"](https://www.g2.com/survey_responses/ivanti-endpoint-manager-review-10591123)**

**Rating:** 4.5/5.0 stars

_— Ravi Ranjan G._

[Read full review](https://www.g2.com/survey_responses/ivanti-endpoint-manager-review-10591123)

**["Robust Patch Management and Unified Endpoint Visibility at Scale"](https://www.g2.com/survey_responses/ivanti-endpoint-manager-review-13149053)**

**Rating:** 4.5/5.0 stars

_— Rajat M._

[Read full review](https://www.g2.com/survey_responses/ivanti-endpoint-manager-review-13149053)

#### What Are G2 Users Discussing About Ivanti Endpoint Manager?

- [What is Ivanti Unified Endpoint Manager used for?](https://www.g2.com/discussions/what-is-ivanti-unified-endpoint-manager-used-for)
- [What is unified endpoint security?](https://www.g2.com/discussions/what-is-unified-endpoint-security)
- [What is Ivanti used for?](https://www.g2.com/discussions/what-is-ivanti-used-for)
- [What is Ivanti EPM?](https://www.g2.com/discussions/what-is-ivanti-epm)
- [What is Ivanti Endpoint Manager?](https://www.g2.com/discussions/what-is-ivanti-endpoint-manager)

### [Genuity](https://www.g2.com/products/genuity/reviews)

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

**Average Rating:** 4.7/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Genuity?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Service Management:** 7.9/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 7.0/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 0.0/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Genuity?

- **Seller:** [Genuity](https://www.g2.com/sellers/genuity)
- **Year Founded:** 2017
- **HQ Location:** Glen Ellyn, US
- **Twitter:** @Genuity  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eae2207c8a82c11ff88fd145ade726da2dc5d20e9a7ab00705697763b6888c30&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18644970%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 71% Medium, 22% Small

#### What Do G2 Reviewers Say About Genuity?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **integration capabilities** of Genuity, seamlessly connecting help desk, inventory, and contracts with accounting apps.
- Users value the **feature crossover** in Genuity, enhancing efficiency across help desk, inventory, and contracts.
- Users praise the **fast and efficient customer service** of Genuity, meeting all their requirements seamlessly.
- Users appreciate the **fast and efficient customer support** of Genuity, effectively meeting all their needs.
- Users value the **easy integrations** of Genuity, enhancing efficiency across help desk, inventory, and accounting applications.

##### Cons

- Users report **budgeting issues** due to unexpected price increases, complicating their financial management with Genuity.
- Users express concerns over the **unexpected price increase** for Genuity, feeling it’s become prohibitively expensive.
- Users express frustration over the **expensive pricing** of Genuity, noting a shocking 400% increase without warning.
- Users are frustrated by the **high fees** of Genuity, with unexpected price increases impacting their budgets significantly.
- Users note a significant **absence of features** for IT support, limiting functionality for diverse operations.

#### What Are Recent G2 Reviews of Genuity?

**["Geunity: All-in-One Asset, Helpdesk, and Vendor Management"](https://www.g2.com/survey_responses/genuity-review-12813081)**

**Rating:** 5.0/5.0 stars

_— Arnissa B._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12813081)

**["Simple, Reliable Ticketing with Outstanding Support and Great Value"](https://www.g2.com/survey_responses/genuity-review-12627238)**

**Rating:** 5.0/5.0 stars

_— Samuel H._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12627238)

#### What Are G2 Users Discussing About Genuity?

- [What is Genuity used for?](https://www.g2.com/discussions/what-is-genuity-used-for)

### [IBM Apptio](https://www.g2.com/products/ibm-apptio/reviews)

IBM Apptio is a comprehensive, suite of IT Financial Management (ITFM) solutions designed to help organizations modernize how they plan, understand, and optimize IT spend. Whether you’re building foundational ITFM capabilities or advancing a mature practice, IBM Apptio meets you where you are and scales with you as your needs evolve. Built for speed and ease of use, IBM Apptio enables teams to replace manual spreadsheets and quickly gain defensible visibility of financial and operational data, through streamlined, automated workflows. Organizations can achieve actionable insights in as little as 30 days – enabling clearer cost visibility, faster planning cycles, and more confident decision-making. With over 18 years of market leadership, over 1,800 deployments, and more than $650 billion in technology spend managed, IBM Apptio delivers proven expertise and assurance for organizations navigating rising costs, increased scrutiny, and business accountability. At its core, IBM Apptio helps organizations: • Modernize ITFM practices with AI and automation Bring modern efficiency to IT planning and cost management while increasing spend transparency across the organization. Reduce spreadsheet and manual process dependence while gaining a connected view into technology spend by leveraging AI to automate data ingestion, surface anomalies, accelerate analysis, and free teams to focus on strategic decisions. • Get fast, accurate insights into IT spend Quickly transform your key enterprise data into actionable insights by automatically allocating IT spend data. Get insights fast and build a foundation for IT financial management that grows with you. From applications, services, infrastructure, products, and business units – organizations can quickly understand cost drivers, usage patterns, and value delivered across on-premises, hybrid, and cloud environments. • Optimize costs and maximize business value Find cost savings opportunities, streamline investments, and get more from your IT spend, improving alignment through enhanced transparency, business unit accountability, and data-driven decision-making. Together, IBM Apptio empowers IT, Finance, and business leaders to manage complexity, govern emerging technology trends like AI and Hybrid IT, and turn IT spend into a strategic advantage. Overview of IBM Apptio Solutions: • IBM Apptio Costing – Achieve defensible cost transparency and unit economics to understand total cost of ownership (TCO) with allocations based on the TBM Council-backed Apptio TBM Unified Model (ATUM) framework. • IBM Apptio Planning – Streamline budgeting and forecasting with continuous, collaborative planning. • IBM Apptio Billing – Enable accurate showback and chargeback to drive accountability and informed consumption. • IBM Apptio Benchmarking – Compare performance against peers to validate strategy and identify improvement opportunities. • IBM Apptio TCO Solutions – Purpose-built TCO solutions for today’s top-of-mind investment categories such as Hybrid IT, Public Cloud, AI, and Mainframe, delivering out-of-the-box visibility into the cost drivers, usage, and business

**Average Rating:** 4.3/5.0

**Total Reviews:** 193

#### How Do G2 Users Rate IBM Apptio?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Service Management:** 8.1/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 7.6/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 7.5/10 (Category avg: 7.6/10)

#### Who Is the Company Behind IBM Apptio?

- **Seller:** [Apptio, an IBM Company](https://www.g2.com/sellers/apptio-an-ibm-company)
- **Company Website:** www.apptio.com
- **Year Founded:** 1996
- **HQ Location:** Bellevue, WA
- **Twitter:** @Apptio  
9,662 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1eb96595a20d7a25bffe1aafb247c6ba8f7736fdc37e3f26d0f035642254f629&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapptio%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,280 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 51% Large, 15% Medium

#### What Do G2 Reviewers Say About IBM Apptio?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of IBM Apptio, benefiting from its intuitive interface and straightforward setup process.
- Users value the **standardization for financial forecasting** in IBM Apptio, enhancing comparability and accountability across functions.
- Users value the **robust reporting features** of IBM Apptio, enhancing budget management and providing tailored insights.
- Users value the **cost efficiency** of IBM Apptio, benefiting from transparent allocations and informed decision-making for optimization.
- Users value the **customization capabilities** of IBM Apptio, enabling tailored reports for precise business management and budgeting.

##### Cons

- Users experience **slow performance** with IBM Apptio, leading to inefficiencies and frustration during data processing and navigation.
- Users find **missing features** in IBM Apptio, particularly related to exchange rates, forecasting, and AI capabilities.
- Users face a **steep learning curve** with IBM Apptio due to inadequate support and complex initial setup.
- Users find the **complexity of reporting and configuration** in IBM Apptio challenging, leading to a steep learning curve.
- Users struggle with the **complex setup** of IBM Apptio, finding it time-consuming and challenging for new users.

#### What Are Recent G2 Reviews of IBM Apptio?

**["Complete Visibility into IT Spend and Costs"](https://www.g2.com/survey_responses/ibm-apptio-review-13036304)**

**Rating:** 5.0/5.0 stars

_— Sumith K._

[Read full review](https://www.g2.com/survey_responses/ibm-apptio-review-13036304)

**["IBM Apptio: A Single Source of Truth for Enterprise Technology Spend"](https://www.g2.com/survey_responses/ibm-apptio-review-13020369)**

**Rating:** 4.0/5.0 stars

_— Darsh A._

[Read full review](https://www.g2.com/survey_responses/ibm-apptio-review-13020369)

#### What Are G2 Users Discussing About IBM Apptio?

- [What is ApptioOne used for?](https://www.g2.com/discussions/what-is-apptioone-used-for) - 1 comment
- [What is apptio one?](https://www.g2.com/discussions/apptioone-what-is-apptio-one)
- [What is apptio one?](https://www.g2.com/discussions/what-is-apptio-one)
- [What is cloudability used for?](https://www.g2.com/discussions/what-is-cloudability-used-for)
- [What are the three main capabilities of cloudability to optimize cloud spend?](https://www.g2.com/discussions/what-are-the-three-main-capabilities-of-cloudability-to-optimize-cloud-spend) - 1 comment

### [Amazon EC2 Systems Manager](https://www.g2.com/de/products/amazon-ec2-systems-manager/reviews)

Amazon EC2 Systems Manager ist ein Verwaltungsdienst, der Benutzern helfen soll, Softwareinventar automatisch zu sammeln, Betriebssystem-Patches anzuwenden, Systemabbilder zu erstellen und Windows- und Linux-Betriebssysteme zu konfigurieren.

**Average Rating:** 4.4/5.0

**Total Reviews:** 108

#### How Do G2 Users Rate Amazon EC2 Systems Manager?

- **War the product ein guter Geschäftspartner?:** 8.4/10 (Category avg: 8.9/10)
- **Service-Management:** 8.7/10 (Category avg: 8.6/10)
- **Einhaltung von ITIL-Richtlinien:** 8.4/10 (Category avg: 8.4/10)
- **Notfall-Wiederherstellung:** 8.1/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Amazon EC2 Systems Manager?

- **Verkäufer:** [Amazon Web Services (AWS)](https://www.g2.com/de/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Gründungsjahr:** 2006
- **Hauptsitz:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** NASDAQ: AMZN

#### Who Uses This Product?

- **Who Uses This:** Software-Ingenieur
- **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware
- **Company Size:** 58% Large, 30% Medium

#### What Are Recent G2 Reviews of Amazon EC2 Systems Manager?

**["Zentralisierte EC2-Verwaltung mit sicherem, SSH-freiem Zugriff über den Session Manager"](https://www.g2.com/de/survey_responses/amazon-ec2-systems-manager-review-12934205)**

**Rating:** 5.0/5.0 stars

_— Atharva P._

[Read full review](https://www.g2.com/de/survey_responses/amazon-ec2-systems-manager-review-12934205)

**["Der beste Ort, um alle EC2-Instanzen zu überwachen: EC2 Systems Manager."](https://www.g2.com/de/survey_responses/amazon-ec2-systems-manager-review-8942363)**

**Rating:** 4.5/5.0 stars

_— Deep N._

[Read full review](https://www.g2.com/de/survey_responses/amazon-ec2-systems-manager-review-8942363)

#### What Are G2 Users Discussing About Amazon EC2 Systems Manager?

- [Wofür wird Amazon EC2 Systems Manager verwendet?](https://www.g2.com/de/discussions/what-is-amazon-ec2-systems-manager-used-for) - 1 comment, 1 upvote
- [How do I use AWS system manager?](https://www.g2.com/de/discussions/how-do-i-use-aws-system-manager)
- [What are the features of the Amazon ec2 service?](https://www.g2.com/de/discussions/what-are-the-features-of-the-amazon-ec2-service)
- [What is ec2 systems manager?](https://www.g2.com/de/discussions/what-is-ec2-systems-manager)
- [What does AWS systems manager do?](https://www.g2.com/de/discussions/what-does-aws-systems-manager-do)

### [Azure Secure and Well-Managed Cloud](https://www.g2.com/products/azure-secure-and-well-managed-cloud/reviews)

Gain visibility and control across your hybrid cloud with simplified operations management and security

**Average Rating:** 3.9/5.0

**Total Reviews:** 96

#### How Do G2 Users Rate Azure Secure and Well-Managed Cloud?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10)
- **Service Management:** 8.0/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 7.6/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Azure Secure and Well-Managed Cloud?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 54% Large, 24% Small

#### What Are Recent G2 Reviews of Azure Secure and Well-Managed Cloud?

**["Managing our cloud resources as well as on premise resources through single cloud platform"](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-5147135)**

**Rating:** 4.0/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-5147135)

**["Your one view for both on-premise and cloud Infrastructure monitoring"](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-6635957)**

**Rating:** 4.5/5.0 stars

_— Temitope P._

[Read full review](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-6635957)

#### What Are G2 Users Discussing About Azure Secure and Well-Managed Cloud?

- [What are the benefits and challenges of using Azure Secure and Well-Managed Cloud for your cloud infrastructure?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-azure-secure-and-well-managed-cloud-for-your-cloud-infrastructure)
- [What is Microsoft Operations Management Suite used for?](https://www.g2.com/discussions/what-is-microsoft-operations-management-suite-used-for)

### [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews)

IBM Turbonomic, now part of the Concert platform, is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continuously analyzes application performance and resource utilization, automating critical resourcing decisions to ensure optimal application performance while minimizing costs associated with cloud and infrastructure resources. IBM Turbonomic addresses the challenges of managing complex, dynamic environments. As organizations increasingly adopt hybrid and multi-cloud strategies, the need for effective resource management becomes paramount. Turbonomic provides a comprehensive approach to performance management by analyzing the entire technology stack, identifying inefficiencies, and uncovering dependencies that can impact application performance. This proactive management capability allows organizations to maintain high service levels while controlling costs. One of the key features of IBM Turbonomic is its ability to continuously adjust application resources in real time. By monitoring resource utilization and application performance, Turbonomic prevents performance degradation and overprovisioning. This dynamic adjustment ensures that applications receive the necessary resources when needed, which is crucial for maintaining optimal performance levels. Additionally, the platform automates resource decisions such as scaling and placement, allowing organizations to focus on strategic initiatives rather than manual resource management tasks. Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years. IBM Turbonomic is also available on AWS Marketplace. By leveraging Turbonomic, businesses can ensure that their applications run smoothly, resources are utilized effectively, and costs are kept in check, all while maintaining a focus on innovation and growth. For further information, please visit www.ibm.com/products/turbonomic

**Average Rating:** 4.4/5.0

**Total Reviews:** 288

#### How Do G2 Users Rate IBM Turbonomic?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Service Management:** 8.7/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 1.7/10 (Category avg: 7.6/10)

#### Who Is the Company Behind IBM Turbonomic?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Large, 32% Medium

#### What Do G2 Reviewers Say About IBM Turbonomic?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **cost optimization** achieved by IBM Turbonomic, benefiting from improved resource management and reduced expenses.
- Users appreciate the **ease of use** of IBM Turbonomic, making resource management and workload analysis straightforward and efficient.
- Users admire the **impressive automation** of IBM Turbonomic, effectively managing resources and enhancing performance without manual intervention.
- Users value the **automated resource optimization** of IBM Turbonomic, enhancing performance and simplifying resource management efforts.
- Users value the **real-time monitoring** of Turbonomic for its actionable insights that enhance performance and reliability.

##### Cons

- Users face a **steep learning curve** with IBM Turbonomic, making initial setup and configuration challenging for newcomers.
- Users struggle with a **steep learning curve** for IBM Turbonomic, requiring time and effort to understand its complexities.
- Users face a **complex configuration** process that hinders quick onboarding and a seamless experience with IBM Turbonomic.
- Users face a significant **learning curve** with IBM Turbonomic, requiring time and patience for effective use.
- Users find the **difficult setup** of IBM Turbonomic challenging, requiring significant time and effort to understand and configure.

#### What Are Recent G2 Reviews of IBM Turbonomic?

**["Advanced Infrastructure Optimizer with challenging configuration requirements."](https://www.g2.com/survey_responses/ibm-turbonomic-review-12821189)**

**Rating:** 4.0/5.0 stars

_— Pardeep J._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12821189)

**["Smarter Resource Optimization with Real-Time Automation"](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)**

**Rating:** 5.0/5.0 stars

_— Bishal D._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)

#### What Are G2 Users Discussing About IBM Turbonomic?

- [How much does Turbonomic cost?](https://www.g2.com/discussions/how-much-does-turbonomic-cost)
- [Who uses Turbonomic?](https://www.g2.com/discussions/who-uses-turbonomic)
- [What is Turbonomic IBM?](https://www.g2.com/discussions/what-is-turbonomic-ibm)
- [What is Turbonomic used for?](https://www.g2.com/discussions/what-is-turbonomic-used-for)

### [Xurrent ITSM](https://www.g2.com/products/xurrent-itsm/reviews)

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

**Average Rating:** 4.6/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Xurrent ITSM?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Service Management:** 9.3/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 8.8/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 8.8/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Xurrent ITSM?

- **Seller:** [Xurrent](https://www.g2.com/sellers/xurrent)
- **Company Website:** www.xurrent.com
- **Year Founded:** 2010
- **HQ Location:** Santa Barbara, US
- **Twitter:** @4me  
250 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b32f9214e90dab74973cbde38ad788cfccabe9b8d5f3a6fb5bbeade42b9a5a3b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxurrent%2F&secure%5Burl_type%5D=linkedin_company_website)  
174 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Insurance
- **Company Size:** 51% Large, 30% Medium

#### What Do G2 Reviewers Say About Xurrent ITSM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Xurrent ITSM, benefiting from a seamless and intuitive interface.
- Users commend Xurrent ITSM for its **effective service delivery and scalability** , driving efficiencies across various departments.
- Users value the **collaborative features** of Xurrent, enhancing service delivery and support through seamless integration and communication.
- Users value the **intuitive user interface and seamless integration** of Xurrent ITSM, enhancing their overall experience and efficiency.
- Users commend the **intuitive user interface** of Xurrent ITSM, enhancing incident management and service requests effortlessly.

##### Cons

- Users express frustration over **limited features** in Xurrent ITSM, wishing for more advanced capabilities and improved documentation.
- Users find Xurrent ITSM lacks **dynamic API lookups** and advanced features, making data management and reporting cumbersome.
- Users find the **outdated interface** of Xurrent adds a dated feel, but improvements are on the way.
- Users find the **steep learning curve** with Xurrent ITSM challenging, requiring time to adapt to its updates and features.
- Users are frustrated by the **frequent bugs** in Xurrent ITSM, making it difficult to keep up with updates.

#### What Are Recent G2 Reviews of Xurrent ITSM?

**["Practical intuitive ITSM with continuous improvements"](https://www.g2.com/survey_responses/xurrent-itsm-review-11662894)**

**Rating:** 5.0/5.0 stars

_— Nils L._

[Read full review](https://www.g2.com/survey_responses/xurrent-itsm-review-11662894)

**["Diamond in a rough"](https://www.g2.com/survey_responses/xurrent-itsm-review-11661901)**

**Rating:** 5.0/5.0 stars

_— George E._

[Read full review](https://www.g2.com/survey_responses/xurrent-itsm-review-11661901)

#### What Are G2 Users Discussing About Xurrent ITSM?

- [What is 4me used for?](https://www.g2.com/discussions/what-is-4me-used-for)

### [BackBox](https://www.g2.com/products/backbox/reviews)

More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. BackBox empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, BackBox ensures that automations deliver consistent, reliable outcomes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 187

#### How Do G2 Users Rate BackBox?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Service Management:** 9.2/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 8.9/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 9.1/10 (Category avg: 7.6/10)

#### Who Is the Company Behind BackBox?

- **Seller:** [BackBox](https://www.g2.com/sellers/backbox)
- **Company Website:** www.backbox.com
- **Year Founded:** 2009
- **HQ Location:** Global, OO
- **Twitter:** @Back\_Box  
292 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d06f845b68b8e7526de9db6aa39d1b27a1e251b1613aecc4d8d7fb7845e8b9e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbackbox%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Network Administrator
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 39% Large, 31% Small

#### What Do G2 Reviewers Say About BackBox?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **automation features** of BackBox, allowing for efficient backup and monitoring of network devices.
- Users appreciate the **ease of use** of BackBox, seamlessly managing backups and workflows without complications.
- Users value the **automation and centralization** of BackBox, enhancing backup efficiency and peace of mind.
- Users value the **time-saving automation** of BackBox, allowing focus on strategic tasks without manual backup tracking.
- Users value the **ease of managing backups across multiple devices** and appreciate the automation and proactive updates from BackBox.

##### Cons

- Users find the **complex setup** of BackBox challenging, requiring technical skills and extensive time for configuration.
- Users find the **learning curve challenging** , as it requires time to become proficient with BackBox's interface.
- Users find the **complex interface** of BackBox challenging, requiring significant time and effort for effective use.
- Users find the **lack of features** in BackBox frustrating, often needing external tools for enhanced functionality.
- Users often experience **slow performance** with BackBox, affecting efficiency during updates and task execution.

#### What Are Recent G2 Reviews of BackBox?

**["Reliable Network Backup and Restoration Tool"](https://www.g2.com/survey_responses/backbox-review-13205559)**

**Rating:** 4.0/5.0 stars

_— Lionel B._

[Read full review](https://www.g2.com/survey_responses/backbox-review-13205559)

**["Reliable Automation for Network Management"](https://www.g2.com/survey_responses/backbox-review-13088778)**

**Rating:** 4.5/5.0 stars

_— Nicolas C._

[Read full review](https://www.g2.com/survey_responses/backbox-review-13088778)

#### What Are G2 Users Discussing About BackBox?

- [What is BackBox used for?](https://www.g2.com/discussions/what-is-backbox-used-for)

### [Userful Infinity Platform](https://www.g2.com/products/userful-infinity-platform/reviews)

Userful delivers a unifying platform for operational awareness and response. Userful InfinityAI enables anomaly and critical event detection, visualization, communication, and experience into a human-centric workflow. Operating at the convergence of mission-critical control rooms, observability and security, critical event management, and workplace experience, Userful enables organizations to move from fragmented signals to shared strategic situational awareness with effective response. As enterprises grow, Userful's Infinity Platform expands in scale, scope, reach, and intelligence—supporting global operations with software-defined visualization, enterprise workflows, and AI-enabled application that bring clarity to complexity.

**Average Rating:** 4.4/5.0

**Total Reviews:** 154

#### How Do G2 Users Rate Userful Infinity Platform?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Service Management:** 3.3/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 6.3/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 1.1/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Userful Infinity Platform?

- **Seller:** [Userful Corp.](https://www.g2.com/sellers/userful-corp)
- **Year Founded:** 2015
- **HQ Location:** San Ramon, CA
- **Twitter:** @Userful  
1,877 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fafe7d645246c85f96fac1cd840d77f1eabba883354c387e964afb296fb242b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F61458%2F&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Libraries
- **Company Size:** 49% Medium, 32% Small

#### What Do G2 Reviewers Say About Userful Infinity Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **Ease of Use** of Userful Infinity Platform exceptional, making navigation and customization effortless for daily tasks.
- Users value the **reliable performance** of Userful Infinity Platform, noting its stability and ease of use in operations.
- Users rave about the **ease of use and flexibility** of the Userful Infinity Platform, enhancing operational efficiency effortlessly.
- Users love the **user-friendly interface** of Userful Infinity Platform, enabling easy management and quick customization of video walls.
- Users value the **enhanced efficiency** of Userful's platform, benefiting from streamlined display management and centralized control.

##### Cons

- Users find the **platform's complexity** frustrating, often feeling lost and overwhelmed by its modules and setup.
- Users find the **high upfront cost** challenging, despite appreciating the beneficial tools and streamlined system.
- Users experience **hardware limitations** with Userful Infinity Platform, impacting performance and compatibility with legacy systems.
- Users face a **steep learning curve** with the Userful Infinity Platform, often feeling lost navigating its complex modules.
- Users experience **rebooting issues** with the Userful Infinity Platform, causing disruptions and connectivity problems.

#### What Are Recent G2 Reviews of Userful Infinity Platform?

**["Seamless Migration and Effortless Real-Time Adjustments"](https://www.g2.com/survey_responses/userful-infinity-platform-review-12031404)**

**Rating:** 5.0/5.0 stars

_— Leanna C._

[Read full review](https://www.g2.com/survey_responses/userful-infinity-platform-review-12031404)

**["An extensive and high valued piece of software."](https://www.g2.com/survey_responses/userful-infinity-platform-review-10878281)**

**Rating:** 5.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/userful-infinity-platform-review-10878281)

#### What Are G2 Users Discussing About Userful Infinity Platform?

- [What are the benefits and drawbacks of using Userful Infinity Platform for visual display management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-userful-infinity-platform-for-visual-display-management)
- [What is Userful Visual Networking Platform used for?](https://www.g2.com/discussions/what-is-userful-visual-networking-platform-used-for)

### [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

**Average Rating:** 4.0/5.0

**Total Reviews:** 313

#### How Do G2 Users Rate Kaseya VSA?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10)
- **Service Management:** 8.0/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 7.8/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 6.6/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Kaseya VSA?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 52% Small, 42% Medium

#### What Do G2 Reviewers Say About Kaseya VSA?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Kaseya VSA, appreciating the intuitive interface and efficient management tools.
- Users value the **automation capabilities** of Kaseya VSA, enhancing IT efficiency and simplifying operations significantly.
- Users value the **intuitive interface** of Kaseya VSA, enhancing efficiency and simplifying management in one platform.
- Users appreciate the **advanced reporting and automation features** of Kaseya VSA, streamlining IT operations efficiently.
- Users find Kaseya VSA's **intuitive interface** enhances their experience, making configuration and management seamless.

##### Cons

- Users find the **missing features** in Kaseya VSA hinder its potential compared to competitors like DattoRMM.
- Users face frequent **connectivity issues** with Kaseya VSA, including slow loading and occasional website downtime.
- Users face **remote access issues** with multiple clicks required for connections, leading to a cumbersome experience.
- Users experience **slow performance** with Kaseya VSA, leading to frustration during operations and support delays.
- Users experience **connection issues** with Kaseya VSA, finding the process cumbersome and the tool unreliable at times.

#### What Are Recent G2 Reviews of Kaseya VSA?

**["Very reliable, Best set of vetted features in the industry."](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)**

**Rating:** 5.0/5.0 stars

_— Justin B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)

**["Powerful Remote Management with a Steep Learning Curve"](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)**

**Rating:** 4.5/5.0 stars

_— Harsh B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)

#### What Are G2 Users Discussing About Kaseya VSA?

- [What is Kaseya VSA used for?](https://www.g2.com/discussions/what-is-kaseya-vsa-used-for) - 1 upvote
- [How does Kaseya remote control work?](https://www.g2.com/discussions/how-does-kaseya-remote-control-work) - 1 upvote
- [How much does Kaseya cost?](https://www.g2.com/discussions/how-much-does-kaseya-cost) - 1 upvote
- [What is Kaseya software?](https://www.g2.com/discussions/what-is-kaseya-software) - 1 upvote
- [What is VSA in Kaseya?](https://www.g2.com/discussions/what-is-vsa-in-kaseya) - 1 upvote

### [ALVAO Asset Management](https://www.g2.com/products/alvao-asset-management/reviews)

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑time discovery via network monitoring systems, Agent, SNMP, Intune, and SCCM integration, it simplifies audits, optimizes licenses (including Microsoft 365), and supports compliance with Cyber Essentials, NIST, NIS2, and DORA. A visual CMDB maps dependencies for faster incident resolution and change planning, helping IT teams stay efficient, compliant, and cost-effective. For more information visit www.alvao.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate ALVAO Asset Management?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Service Management:** 9.2/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 9.2/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 9.2/10 (Category avg: 7.6/10)

#### Who Is the Company Behind ALVAO Asset Management?

- **Seller:** [ALVAO](https://www.g2.com/sellers/alvao)
- **Year Founded:** 1999
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4297ac3409125cdaa83d036c24021d1e5a99ac0bf4f819f643f3b9e60550d45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falvao%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 65% Medium, 31% Large

#### What Do G2 Reviewers Say About ALVAO Asset Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **clarity and organization** provided by ALVAO Asset Management, enhancing their asset tracking capabilities.
- Users find ALVAO Asset Management to be **very easy to use** , facilitating smooth experiences and efficient asset management.
- Users value the **user-friendly interface** of ALVAO Asset Management, enhancing ease of navigation and efficiency.
- Users value the **automation capabilities** of ALVAO Asset Management, enhancing efficiency and transforming asset management processes.
- Users value the **flexible customization options** in ALVAO Asset Management, enhancing their asset management experience effectively.

##### Cons

- Users find the **missing features** in ALVAO's web app limit functionality and impact data usability and customization.
- Users find the **poor interface design** of ALVAO Asset Management makes navigation and customization challenging and frustrating.
- Users find the **lack of SSO support** and the slightly cumbersome app experience frustrating and limiting.
- Users find ALVAO Asset Management to be a **slightly cumbersome app** and it lacks SSO support.
- Users find the app **slightly cumbersome** , and the lack of SSO support limits its usability.

#### What Are Recent G2 Reviews of ALVAO Asset Management?

**["FNB"](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)**

**Rating:** 5.0/5.0 stars

_— Marian C._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)

**["Powerfull asset management solution"](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)**

**Rating:** 5.0/5.0 stars

_— Petr K._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)

#### What Are G2 Users Discussing About ALVAO Asset Management?

- [What is ALVAO Asset Management used for?](https://www.g2.com/discussions/what-is-alvao-asset-management-used-for)

### [Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews)

Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Workflow management engine inside Alloy Navigator enables users to design custom IT processes. These can be altered to the specific needs of the business and personnel and might even include AI-driven steps. The solution also offers an online web portal, self-service portal for end users, and mobile apps for technicians and end-users. The Self-Service Portal is equipped with an AI Assistant to resolve routine questions of end-users, freeing IT for bigger challenges. Alloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance in software licensing. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.

**Average Rating:** 4.8/5.0

**Total Reviews:** 114

#### How Do G2 Users Rate Alloy Navigator?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Alloy Navigator?

- **Seller:** [Alloy Software](https://www.g2.com/sellers/alloy-software)
- **Year Founded:** 2002
- **HQ Location:** Bloomfield, NJ
- **Twitter:** @AlloySoftware  
466 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=553d846486121a58a482c16624d91c45554f928e74b611a441abcb4781929c4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falloy-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 77% Small, 32% Medium

#### What Do G2 Reviewers Say About Alloy Navigator?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **consolidation of IT elements** in Alloy Navigator, significantly simplifying workflow and enhancing team efficiency.
- Users find Alloy Navigator's **ease of use** exceptional, enhancing efficiency via streamlined workflows and simple ticketing.
- Users value the **integrated ticketing and asset management** of Alloy Navigator, significantly enhancing workflow efficiency.
- Users value the **consolidation of IT management tools** in Alloy Navigator, enhancing workflow efficiency and productivity.
- Users value the **seamless automation** in Alloy Navigator, which streamlines IT management and enhances efficiency throughout processes.

##### Cons

- Users find the **learning curve steep** , requiring extra training for new hires and better onboarding resources.
- Users find the **complex setup** process challenging, requiring extra training and experimentation to configure effectively.
- Users find Alloy Navigator's **limited customization** restricts flexibility, impacting creative collaboration and reporting needs.
- Users find the **setup difficulty** challenging due to unclear instructions and time-consuming custom workflows.
- Users find the **poor interface design** hinders usability, noting a need for a more streamlined and modern experience.

#### What Are Recent G2 Reviews of Alloy Navigator?

**["Asset Inventory That Replaced Our Spreadsheets"](https://www.g2.com/survey_responses/alloy-navigator-review-13133856)**

**Rating:** 5.0/5.0 stars

_— Yamal I._

[Read full review](https://www.g2.com/survey_responses/alloy-navigator-review-13133856)

**["Alloy Fits Our Workflow Perfectly with Genuine Flexibility"](https://www.g2.com/survey_responses/alloy-navigator-review-13211564)**

**Rating:** 5.0/5.0 stars

_— Carlos S._

[Read full review](https://www.g2.com/survey_responses/alloy-navigator-review-13211564)

#### What Are G2 Users Discussing About Alloy Navigator?

- [What is the use of Alloy Navigator?](https://www.g2.com/discussions/what-is-the-use-of-alloy-navigator)
- [What is Alloy in Software?](https://www.g2.com/discussions/what-is-alloy-in-software)
- [What is Alloy Navigator?](https://www.g2.com/discussions/what-is-alloy-navigator)

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