Enterprise IT Management Suites reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Products classified in the overall Enterprise IT Management Suites category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Enterprise IT Management Suites to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Enterprise IT Management Suites category.
In addition to qualifying for inclusion in the Enterprise IT Management Suites Software category, to qualify for inclusion in the Medium-Sized Business Enterprise IT Management Suites Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 40000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service,
System Center Configuration Manager is a systems management software product developed by Microsoft. Configuration Manager provides remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory.
Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.
Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software Goverlan Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With Goverlan you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems re
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA makes your IT staff more productive, your services more reliable, your systems more secure, and your value easier to show. VSA capabilities include: Remote Monitoring, Remote Control, Patch Management, Monitoring, AV/AM, Process Automation, Backup and more
Desktop Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac a
Ivanti Management Suite increases user and IT productivity. It helps you establish intelligent, integrated control over your user’s multi-platform desktops and mobile devices. Empower administrators to automate software and operating systems deployments, quickly fix user issues, and discover software assets. Management Suite provides foundational data and actions that integrate with multiple Ivanti solutions within a unified management experience—reducing operational overhead and delivering a qu
Growing companies find themselves facing new and unpredictable challenges as they expand operations; one example of this is IT departments. IT departments are usually tasked with monitoring, optimizing, and troubleshooting a growing network of devices and technology solutions. Once an organization reaches a certain size, it’s nearly impossible for IT teams to deliver a hands-on, personalized experience with respect to system maintenance and updates. Enterprise IT management suites provide these specialists with a centralized point of control for hundreds or thousands of assets and users involved in the IT infrastructure. This unified view helps ensure hardware, software, and applications have the resources they need to perform at the necessary level. In some cases, these platforms can also help assist with automating routine IT tasks, allowing IT departments to focus time and energy on more pressing activities.
For mid-size and enterprise businesses, the integrity and performance of company data centers and devices is paramount. With these robust platforms, IT teams can better manage workloads in central networks and connected systems to ensure that operations continue running smoothly. This often entails company-wide software patches and updates, which the platforms in this category can help deploy. The comprehensive visibility and actionable insights offered by these solutions benefit IT teams with planning and execution of resource allocation, as well as decisions related to workforce management and more. When companies get too big for more hands-on IT processes, these tools can help transition teams into the enterprise mindset with large-scale device management and analysis.
Key Benefits of Enterprise IT Management Software
For millions of mid-size and enterprise businesses with a significant tech environment, daily operations could halt due to an IT-related issue. Furthermore, ensuring each company computer is updated with the correct applications and compliant with internal standards affects everything from security to financial outcomes. If a business is approaching a headcount that demands a simplified version of IT operational health, one of the tools in this category might be a worthwhile investment. Beyond basic monitoring and inventory management, many tools in this category offer assistance for cloud computing processes, and automated software patching so IT experts can manage their time better and not have to manually update each computer.
The enterprise solutions in this category offer high-level insights into critical systems and assist with project management related to optimization, balancing, and remediation of company technologies. The data generated by these platforms makes them a natural complement to corporate performance management software, which provide insight into business objectives and the distributed activities that play a role in various KPIs. General efficiency and output is increasingly tied to the quality and performance of internal networks, employee devices, and the applications jobs are performed on, from customer relationship management software to HR management suites. Enterprise IT management platforms offer the most relevant data for keeping systems running alongside other assets that assist with many other tasks IT teams perform. Visibility is a priceless commodity for modern IT teams; these tools are an ideal way for these departments to achieve it.
Enterprise IT management suites are specially designed to be used across the IT department of a mid-sized organization or larger. Depending on the size and structure of an IT department, users might consider assigning unique individuals for these platforms, based on the particular ways they will be implemented in an organization. The head of IT should be consulted when researching a possible solution from this category to determine the best possible use cases in a specific organization.
The following are some common features buyers might encounter when they research the diverse solutions in this category.
Asset discovery — At any point in an enterprise company, there can be hundreds or thousands of technology assets that are critical to employees and the operation of the company. Taking proper stock of these assets is important for tracking, maintenance, and ensuring compliance and security. The platforms in this category offer enterprise data management related to asset inventory, performance, and history, beginning with the initial discovery of assets for accurate representation. A primary component of many enterprise IT management suites is the ability to scan a company’s networks and identify the connected devices and assets, including laptops, desktops, and monitors. If new computers are added or removed, the discovery tools in some platforms can automatically detect this and update the data as necessary. IT experts might still need to perform certain manual tasks for configuring new assets based on proper compliance and permissions, but automated asset discovery and history tracking can help provide an accurate picture with minimal legwork.
Patch management — Aside from a company’s hardware assets are an even greater number of software solutions, from their operating systems to unique software programs used in every department. Technology evolves quickly, and once employees are set up with appropriate systems, they require daily effort to keep various applications updated with the constant flow of security patches and third-party updates. The platforms in this category help IT specialists maintain a bird’s eye view of the many patches and updates required for company assets, and the status of each device and network in relation to these updates. When an important patch comes along, the files can be mass distributed to many systems connected to the company network, and in some cases automatically installed within corresponding apps. A number of platforms offer the same capabilities with new software as a whole, deploying new applications onto devices so employees don’t have to do it themselves.
Remote desktop access and control — Although IT teams in larger companies can’t always deliver in-person assistance, modern solutions allow them to assist with individual support issues from afar. A number of enterprise IT tools in this category share features of remote support software, which provide users with a way to remotely connect and gain temporary control over employee devices. If an employee is having technical issues with an application or the device itself, IT experts can leverage some of the tools in the category to provide direct support, either walking the employee through the troubleshooting process or taking specific actions directly on their computers through remote control. These capabilities can also be leveraged to help onboard new employees or help them master complex processes involving their technology assets. For optimal monitoring and resolution of internal issues, these platforms may integrate with service desk software or other programs designed around internal IT support ticketing, case assignment, and resource management.