# Best Enterprise Feedback Management Software - Page 11

## How Many Enterprise Feedback Management Software Products Does G2 Track?

**Total Products under this Category:** 279

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Recollective (+0.69%) - Among all products in this category, Recollective recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Enterprise Feedback Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,900+ Authentic Reviews
- 279+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise Feedback Management Software
 ![G2 Grid® for Enterprise Feedback Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-feedback-management/grids.png?focus%5B%5D=5494&focus%5B%5D=57328&focus%5B%5D=15310&focus%5B%5D=23848&focus%5B%5D=18969&focus%5B%5D=73862&focus%5B%5D=61042&focus%5B%5D=19287)

Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Glassbox, Userback, ReputationStacker, Simplesat, and Delighted.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=delighted)

**Sponsored**

### Canny

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=32&secure%5Bchosen_at%5D=2026-08-14T19%3A06%3A11Z&secure%5Bdisplayable_resource_id%5D=32&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=32&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38122&secure%5Bresource_id%5D=32&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-feedback-management%3FhsCtaTracking%3D1a78bdc5-985a-4405-ac92-595982facf51%257C8d858f10-38af-43d1-9716-2b4cd722dd50%26page%3D11&secure%5Btoken%5D=53d3f64cf3135ce373ed12b20f59904fbb5f9676b3ef45a1f603d2395c05ab4b&secure%5Burl%5D=https%3A%2F%2Fcanny.io%2Fregister%3Futm_campaign%3Dg2-cpc-sponsored-placement%26utm_medium%3Dcpc%26utm_source%3Dg2&secure%5Burl_type%5D=free_trial)

### [Feedbackify](https://www.g2.com/products/feedbackify/reviews)

Simple, powerful feedback tool for websites of all sizes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Feedbackify?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.3/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Feedbackify?

- **Seller:** [Feedbackify](https://www.g2.com/sellers/feedbackify)
- **HQ Location:** United Kingdom of Great Britain
- **Twitter:** @feedbackify  
94 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51babcdf541fca1fe7635cf3f83593f846fa0440abd7e2e306a059aa1d3cd49d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1238152&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Feedbackify?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **excellent customer support** provided by Feedbackify, enhancing overall user experience and satisfaction.
- Users praise the **ease of use** of Feedbackify, enhancing their overall experience with seamless integration and support.
- Users find **easy integrations** with Feedbackify enhance their business solutions and streamline implementation effortlessly.
- Users appreciate the **ease of implementation** of Feedbackify, facilitating smooth integration into their business solutions.

#### What Are Recent G2 Reviews of Feedbackify?

**["Feedbackify"](https://www.g2.com/survey_responses/feedbackify-review-10268730)**

**Rating:** 4.5/5.0 stars

_— venugopalachary k._

[Read full review](https://www.g2.com/survey_responses/feedbackify-review-10268730)

### [Flowback](https://www.g2.com/products/flowback/reviews)

Feedback arrives vague, missing key details and requiring endless back-and-forth. Flowback fixes this with AI powered conversations that capture all the context you need to fix, create or improve your product. Flowback was built for builders and product teams that need to move fast. Flowback lets your setup feedback channels for internal or external users, providing a custom URL for feedback collection. Tailor the AI agent to ask the questions you need most. Flowback removes the missing details and context your feedback often arrives without. Integrates with Linear and Slack.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Flowback?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Flowback?

- **Seller:** [Flowback](https://www.g2.com/sellers/flowback)
- **Year Founded:** 2026
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ebde6378da73c6695891ff5ad4406ba45d2fff32a2211666047a3d206aeb240&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fflowbackco%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Flowback?

**["Flowback Makes Giving Feedback Ridiculously Easy (Especially If You’re Non-Technical)"](https://www.g2.com/survey_responses/flowback-review-12612516)**

**Rating:** 5.0/5.0 stars

_— Kiera M._

[Read full review](https://www.g2.com/survey_responses/flowback-review-12612516)

### [Glanceable](https://www.g2.com/products/glanceable/reviews)

Glanceable is a B2B solution which aggregates customer feedback across multiple sources (social networks, online reviews, surveys, customer calls…) and, using a combination of proprietary AI and Open AI API, extracts powerful customer insights.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Glanceable?

- **Seller:** [Glanceable](https://www.g2.com/sellers/glanceable)
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4c4f95fc436c51af3283f2b98e36c2c4d6a7b30b82a4ed6f902de56169a431&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglanceable&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Glanceable?

**["Clear and manageable dataviz for customer review analysis"](https://www.g2.com/survey_responses/glanceable-review-7970717)**

**Rating:** 5.0/5.0 stars

_— Ysé C._

[Read full review](https://www.g2.com/survey_responses/glanceable-review-7970717)

### [GuestComment](https://www.g2.com/products/guestcomment/reviews)

Real Time Feedback Software

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate GuestComment?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind GuestComment?

- **Seller:** [GuestComment](https://www.g2.com/sellers/guestcomment)
- **Year Founded:** 2012
- **HQ Location:** N/A
- **Twitter:** @GuestComment  
123 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0b6eec24e5219aeddde9fb7d35f8257f66bfcb8a131f41100414c81fa5e4a9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguestcomment&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of GuestComment?

**["unique product"](https://www.g2.com/survey_responses/guestcomment-review-9475273)**

**Rating:** 5.0/5.0 stars

_— Vikas R._

[Read full review](https://www.g2.com/survey_responses/guestcomment-review-9475273)

### [InputKit](https://www.g2.com/products/inputkit/reviews)

InputKit is a powerful and innovative SAAS solution that improves the customer experience, employee experience and online reputation of companies around the world. By using InputKit, companies can create a wow effect for their customers and employees. People are at the heart of business success and it is essential to put in place effective listening and feedback collection methods to evolve and innovate as an organization. A good customer experience is now a must to retain and attract new customers! Give yourself every opportunity to succeed by implementing InputKit, the technology solution that will help you achieve your customer experience ambitions. Put people at the heart of your business decisions.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate InputKit?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind InputKit?

- **Seller:** [InputKit](https://www.g2.com/sellers/inputkit)
- **Year Founded:** 2017
- **HQ Location:** Longueuil, CA
- **Twitter:** @inputkit  
11 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d28dbb08af56b897c46ac36eafb5480b5639049c3a8d6e8492450e9e2e892145&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finputkit%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of InputKit?

**["Best feedback tool out there for small businesses"](https://www.g2.com/survey_responses/inputkit-review-1819134)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/inputkit-review-1819134)

#### What Are G2 Users Discussing About InputKit?

- [What is InputKit used for?](https://www.g2.com/discussions/what-is-inputkit-used-for)

### [Insocial](https://www.g2.com/products/insocial/reviews)

As ‘Customer Experience (CX)’ has become something of a catch-all term, Insocial helps to improve the effectiveness of your CX initiatives by focusing on five core types of experience (brand, customer, service, user, and employee) offering truly actionable insights for every department and stakeholder. The Insocial platform is designed to harmonise CX across your organisation. As a single platform for CX Performance Management, we prevent data silo’s and truly putting the customer first. We spend a lot of effort in future proofing our feedback solutions, so you can easily create a feedback experience that is delightful to your customers. Our api-driven solutions will allow you to orchestrate dialogues with customers at any line of interaction, from onsite visits to chatbot and voicebot conversations, so you will be able to keep your brand promise in every step of the customer journey. Our strong customer journey visualisations and AI engine provide deep customers insights and will help to uncover what impacts your business the most. To ensure your organisation is turning insights into action, Insocial enables Closed Loop Feedback and Long Loop tracking of the effect of CX initiatives from the boardroom to the floor. We make CX work!

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Insocial?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Insocial?

- **Seller:** [Insocial - Feedback Solutions](https://www.g2.com/sellers/insocial-feedback-solutions)
- **Year Founded:** 2011
- **HQ Location:** Delft, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7594401b99797d3c30edc6bb99e1cf2b24e4238bb214f88b71716eae431a1e36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsocial-feedback-solutions&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Insocial?

**["Get insights in an easy way"](https://www.g2.com/survey_responses/insocial-review-4612700)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/insocial-review-4612700)

### [Metaimpact](https://www.g2.com/products/metaimpact/reviews)

Metaimpact (formerly MetaCX) enables organizations to design, build, and deploy digital impact networks where multiple stakeholders can act on shared goals to create collective impact. These networks interconnect, empowering organizations to confront the world's biggest problems like closing the racial wealth gap, improving access to affordable healthcare, meeting workforce needs, and advancing climate solutions.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Metaimpact?

- **Seller:** [Metaimpact](https://www.g2.com/sellers/metaimpact)
- **Year Founded:** 2018
- **HQ Location:** Indianapolis, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41689abf641579b8b46c595b8199190a884946bb64a8bfbee3e27faa15a999fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmetaimpactnetwork&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Metaimpact?

**["We love using MetaCX to connect our partner organizations to our initiatives and resources."](https://www.g2.com/survey_responses/metaimpact-review-4908049)**

**Rating:** 4.5/5.0 stars

_— Roger S._

[Read full review](https://www.g2.com/survey_responses/metaimpact-review-4908049)

#### What Are G2 Users Discussing About Metaimpact?

- [What is MetaCX used for?](https://www.g2.com/discussions/what-is-metacx-used-for)

### [nps.today](https://www.g2.com/products/nps-today/reviews)

We are software and customer satisfaction management experts. We provide plug & play solutions to make customer experience and relationship improvements simple, easy, and part of daily work. Our mission is that every organization should be able to measure, understand and act on customer experience with a simple and easy-to-implement solution.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate nps.today?

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)
- **Feedback Collection:** 5.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 5.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind nps.today?

- **Seller:** [nps.today](https://www.g2.com/sellers/nps-today)
- **Year Founded:** 2015
- **HQ Location:** Copenhagen, DK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be0e40dd59ca2c7d6d889f774c8b0ccc40ea928f83ae7ab6b5e9b5a61003f394&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnpstoday&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About nps.today?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **easy setup** of nps.today, completing initial configuration in under 15 minutes for quick campaign launches.
- Users find the **easy setup process** of nps.today quick and efficient for launching feedback campaigns.

##### Cons

- Users report **data inconsistency** issues with nps.today, noting missing feedback forms and incorrect reports.
- Users report an **inadequate feedback mechanism** on nps.today, leading to missing forms and incorrect reports.

### [Permut](https://www.g2.com/products/permut/reviews)

The AI-native customer engagement platform. Autonomous agents that build loyalty, uncover insights, and drive revenue through real conversations across the entire customer journey: Acquisition, Retention, Support and Research.

**Average Rating:** 4.7/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Permut?

- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Permut?

- **Seller:** [Permut](https://www.g2.com/sellers/permut)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f026db4b55bc56d66f573e932d661609fbeeb98460a0cb2c194488baafe984b1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpermut&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Do G2 Reviewers Say About Permut?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **auto messaging feature** for efficiently collecting feedback from clients, streamlining communication.

##### Cons

- Users find the **dashboard unintuitive** , experiencing difficulties in locating various configurations effectively.
- Users find the **dashboard not intuitive** , often struggling to locate necessary configurations efficiently.

#### What Are Recent G2 Reviews of Permut?

**["Revolutionizes Audience Insights with Conversational AI"](https://www.g2.com/survey_responses/permut-review-13173593)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/permut-review-13173593)

**["Quick and customized integrations: Permut is key to our growth"](https://www.g2.com/survey_responses/permut-review-11906813)**

**Rating:** 5.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/permut-review-11906813)

### [Pointel Survey360](https://www.g2.com/products/pointel-survey360/reviews)

Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers. Are you having difficulty evaluating the degree to which your product or service meets your customers' expectations? The ability to measure this is crucial to the success of your brand. "Pointel Survey360, the “Best Technology Innovation of the Year 2022” from the Contact Center World Awards, is here to help. Click here for your FREE TRIAL of 30 days!

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Pointel Survey360?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Pointel Survey360?

- **Seller:** [Pointel](https://www.g2.com/sellers/pointel)
- **Year Founded:** 1999
- **HQ Location:** Edison, US
- **Twitter:** @Pointel\_Inc  
242 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82d83b4627d5066e7914838b90ad9eead3ceb51863fadb749d7e74570b637f0e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpointel-inc-&secure%5Burl_type%5D=linkedin_company_website)  
76 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Pointel Survey360?

**["One of the Decent survey solution for your business"](https://www.g2.com/survey_responses/pointel-survey360-review-8777183)**

**Rating:** 5.0/5.0 stars

_— Virendra D._

[Read full review](https://www.g2.com/survey_responses/pointel-survey360-review-8777183)

### [RapidNPS](https://www.g2.com/products/rapidnps/reviews)

RapidNPS offers a single dashboard for tracking customer satisfaction across various locations per different tracking sources (employees, sales channels, or product groups), in addition to enhancing Google Reviews rating.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate RapidNPS?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind RapidNPS?

- **Seller:** [KEEPGROWUP DMCC](https://www.g2.com/sellers/keepgrowup-dmcc)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of RapidNPS?

**[""Best Customer Satisfaction analysis tool-RapidNPS""](https://www.g2.com/survey_responses/rapidnps-review-9371300)**

**Rating:** 5.0/5.0 stars

_— Satish K._

[Read full review](https://www.g2.com/survey_responses/rapidnps-review-9371300)

### [Roadmap Space](https://www.g2.com/products/roadmap-space/reviews)

Turn user feedback into actionable product decisions We help product managers turbocharge their development process by making it easy to centralize feedback, prioritize ideas and delight users by shipping exactly what they're looking for.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Roadmap Space?

- **Ease of Use:** 6.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Roadmap Space?

- **Seller:** [Roadmap](https://www.g2.com/sellers/roadmap)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, US
- **Twitter:** @ppmroadmap  
110 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ac443812828c5ed915f03fe51886bc949f94d1085ffeea5973c832781639061&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Froadmap_2&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Roadmap Space?

**["Help in Managing for development"](https://www.g2.com/survey_responses/roadmap-space-review-6788214)**

**Rating:** 4.5/5.0 stars

_— Arun K._

[Read full review](https://www.g2.com/survey_responses/roadmap-space-review-6788214)

### [Talkalytics](https://www.g2.com/products/talkalytics/reviews)

Talkalytics: Unlocking the Power of Voice in Market Research Talkalytics is an innovative B2B SaaS platform transforming customer feedback collection and analysis. Leveraging voice-first technology and advanced AI, Talkalytics captures authentic insights and generates actionable strategies to drive business growth and enhance customer experiences. Key Features: Voice-First Feedback: Increase feedback conversion rates by 30% with natural voice interactions that capture genuine responses. AI-Generated Action Plans: Our AI analyzes feedback to deliver detailed, actionable insights, boosting decision-making efficiency by up to 40%. Sentiment Analysis: Understand customer emotions with 90% accuracy, enabling better engagement and improved customer satisfaction. Scalability: Tailored solutions for startups and enterprises. Seamless Integration: Integrates with popular CRM and marketing platforms like HubSpot, ensuring smooth data flow and operational efficiency. Data Privacy: Committed to ethical AI and data privacy, ensuring user data is anonymized and securely processed. Use Cases: Event Feedback: Perfect for real-time feedback at events, providing actionable insights that enhance attendee experiences. Retail Insights: Ideal for in-store kiosks and retail environments, offering immediate customer insights and improving service strategies. Customer Experience: Replace traditional surveys with voice surveys to capture more authentic feedback and improve response rates, leading to deeper insights and enhanced customer satisfaction. Clients: Talkalytics is trusted by industry leaders like Meta, Audacy, and Axios.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Talkalytics?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Talkalytics?

- **Seller:** [Talkalytics](https://www.g2.com/sellers/talkalytics)
- **Year Founded:** 2024
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6fc201d14cfcab2621000ed7741913f8be7ec7394daec66321111d2cc1945e9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalkalytics-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Talkalytics?

**["Insights for the construction sector"](https://www.g2.com/survey_responses/talkalytics-review-9948660)**

**Rating:** 5.0/5.0 stars

_— Keila A._

[Read full review](https://www.g2.com/survey_responses/talkalytics-review-9948660)

### [Userfeed](https://www.g2.com/products/userfeed-userfeed/reviews)

Userfeeds builds a platform for content networks and ranking algorithms that use digital tokens as ranking signals.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Userfeed?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Userfeed?

- **Seller:** [Userfeed](https://www.g2.com/sellers/userfeed-14bc45ed-6d17-4324-af8c-4823fc59f276)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Userfeed?

**["Userfeed makes it simple for users to communicate roadmap requests with our team. Love it!"](https://www.g2.com/survey_responses/userfeed-review-5060075)**

**Rating:** 5.0/5.0 stars

_— Will G._

[Read full review](https://www.g2.com/survey_responses/userfeed-review-5060075)

### [UserJot](https://www.g2.com/products/userjot/reviews)

UserJot is an all-in-one customer feedback platform designed to help SaaS teams collect and manage user feedback, prioritize feature requests, and keep users engaged with clear product roadmaps and changelogs. With UserJot, your users can easily share feedback, suggest new features, and vote on ideas without needing to sign up. You can create public or private feedback boards, automatically group similar suggestions, and display a public roadmap to show what’s planned or in progress. Once features are released, UserJot helps you announce updates through a customizable changelog, ensuring your users are always informed about the latest improvements. Perfect for SaaS companies aiming to build customer-driven products, UserJot integrates with tools like Slack and offers embeddable widgets to collect feedback directly within your app or website. UserJot makes it simple to understand your users’ needs, prioritize development, and communicate changes effectively—all in one place.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate UserJot?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind UserJot?

- **Seller:** [UserJot](https://www.g2.com/sellers/userjot)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of UserJot?

**["Beautiful UI, great UX, amazing support"](https://www.g2.com/survey_responses/userjot-review-11299037)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/userjot-review-11299037)

- [‹ Prev ‹ Prev](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=10#product-list)
- [1](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score#product-list)
- [2](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=2#product-list)
- …
- [7](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=7#product-list)
- [8](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=8#product-list)
- [9](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=9#product-list)
- [10](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=10#product-list)
- 11
- [12](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=12#product-list)
- [13](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=13#product-list)
- [14](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=14#product-list)
- [15](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=15#product-list)
- …
- [18](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=18#product-list)
- [19](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=19#product-list)
- [Next › Next ›](/categories/enterprise-feedback-management?hsCtaTracking=1a78bdc5-985a-4405-ac92-595982facf51%7C8d858f10-38af-43d1-9716-2b4cd722dd50&order=g2_score&page=12#product-list)

Spotlight Categories

[Product Analytics Software](https://www.g2.com/categories/product-analytics)

[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)

[Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)

[Help Desk Software](https://www.g2.com/categories/help-desk)

[Affiliate Marketing Software](https://www.g2.com/categories/affiliate-marketing)

Similar Categories

- [Help Desk](/categories/help-desk)
- [Live Chat](/categories/live-chat)
- [Customer Self-Service](/categories/customer-self-service)
- [Social Customer Service](/categories/social-customer-service)
- [Appointment Reminder](/categories/appointment-reminder)

- [Call & Contact Center](/categories/call-contact-center)
- [Client Onboarding](/categories/client-onboarding)
- [Co-Browsing](/categories/co-browsing)
- [Complaint Management](/categories/complaint-management)
- [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services)

- [Contact Center Payments](/categories/contact-center-payments)
- [Conversational Support](/categories/conversational-support)
- [Customer Communications Management](/categories/customer-communications-management)
- [Customer Education](/categories/customer-education)
- [Customer Service Automation](/categories/customer-service-automation)

[Browse Enterprise Feedback Management Themes](/categories/enterprise-feedback-management/themes)

 ![Inia Debnath](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inia Debnath")
ID

Researched and written by [Inia Debnath](https://research.g2.com/insights/author/inia-debnath)

Updated October 3, 2024

Enterprise feedback management (EFM) software allows companies to solicit and manage feedback and data from their customers in a centralized location. EFM software transforms customer feedback (e.g., surveys) into actionable information and enables the distribution of that information throughout an organization. Companies can use EFM systems to gather data on customers, employees, and market research. These tools are often designed for use by multiple parties in an organization who have varying roles and permissions, and are often integrated with [CRM software](https://www.g2.com/categories/crm).

While EFM software can have significant overlap with [survey software](https://www.g2.com/categories/survey) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. Compared to products in the Survey category, EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Meanwhile, products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback.

Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution.

To qualify for inclusion in the Enterprise Feedback Management category, a product must:

- Provide all the features of a Survey solution
- Enable organizations to solicit feedback from customers or stakeholders
- Trigger alerts from collected feedback to send users regular feedback
- Assign differing permissions to each employee or department to access specific customer information
- Facilitate the distribution and analysis of data

Show More