# Top Free Enterprise Feedback Management Software - Page 4

## How Many Enterprise Feedback Management Software Products Does G2 Track?

**Total Products under this Category:** 278

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Recollective (+0.69%) - Among all products in this category, Recollective recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Enterprise Feedback Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,900+ Authentic Reviews
- 278+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise Feedback Management Software
 ![G2 Grid® for Enterprise Feedback Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-feedback-management/grids.png?focus%5B%5D=5494&focus%5B%5D=57328&focus%5B%5D=15310&focus%5B%5D=23848&focus%5B%5D=18969&focus%5B%5D=73862&focus%5B%5D=61042&focus%5B%5D=19895)

Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Glassbox, Userback, ReputationStacker, Simplesat, and Chattermill.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=chattermill)

**Sponsored**

### Canny

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=32&secure%5Bchosen_at%5D=2026-08-11T22%3A41%3A48Z&secure%5Bdisplayable_resource_id%5D=32&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=32&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38122&secure%5Bresource_id%5D=32&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-feedback-management%2Ffree%3Fcategory_id%3Denterprise-feedback-management%26page%3D4&secure%5Btoken%5D=2fc3c048105ea3c7975805ef23a7e018abfa04b2307cc1d735986753560c2ec0&secure%5Burl%5D=https%3A%2F%2Fcanny.io%2Fregister%3Futm_campaign%3Dg2-cpc-sponsored-placement%26utm_medium%3Dcpc%26utm_source%3Dg2&secure%5Burl_type%5D=free_trial)

### [SatisMeter](https://www.g2.com/products/satismeter/reviews)

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more. Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more). Save time by installing via one-click Segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language. Unlike many other products on the market, SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys. Best of all, top-tier support services and easy setup make it a favorite of the world's most customer-oriented SaaS companies. So don’t wait—start collecting better customer feedback today.

**Average Rating:** 4.7/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate SatisMeter?

- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 7.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.1/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SatisMeter?

- **Seller:** [SatisMeter](https://www.g2.com/sellers/satismeter)
- **Year Founded:** 2014
- **HQ Location:** Prague, Czech Republic
- **Twitter:** @satismeter  
639 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3e0dd6e38555ff99bfff39bde0afbc7adb74b1ca61254beb2294bf634465ba8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9349139%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 69% Small, 28% Medium

#### What Do G2 Reviewers Say About SatisMeter?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of SatisMeter beneficial, requiring little training to navigate effectively.
- Users find SatisMeter's **ease of use** beneficial, requiring minimal training to navigate the interface effectively.

##### Cons

- Users experience **exporting issues** as each survey must be exported separately, complicating data management significantly.
- Users report **poor customer support** , finding it difficult to obtain help when questions arise.
- Users face **survey issues** including limited options, intrusive pop-ups, difficult data extraction, and poor customer support.

#### What Are Recent G2 Reviews of SatisMeter?

**["Incredible tool"](https://www.g2.com/survey_responses/satismeter-review-6968937)**

**Rating:** 5.0/5.0 stars

_— Beatriz F._

[Read full review](https://www.g2.com/survey_responses/satismeter-review-6968937)

**["Agent for change"](https://www.g2.com/survey_responses/satismeter-review-8720256)**

**Rating:** 5.0/5.0 stars

_— Hein G._

[Read full review](https://www.g2.com/survey_responses/satismeter-review-8720256)

#### What Are G2 Users Discussing About SatisMeter?

- [What is the use of Satismeter?](https://www.g2.com/discussions/what-is-the-use-of-satismeter)
- [What is survey Survicate?](https://www.g2.com/discussions/what-is-survey-survicate)
- [What is App SatisMeter?](https://www.g2.com/discussions/what-is-app-satismeter)

### [ProductMix](https://www.g2.com/products/productmix/reviews)

ProductMix is a product management software that enables product teams to make data-driven decisions at every step of the product development lifecycle. Its features include AI-powered measurement of product progress, insights into customer and competitor behavior, idea collection, automated competitor analysis, prioritization of ideas in a data-driven manner, implementation of public roadmaps, and making announcements. The software aims to streamline the product development process, empowering product leaders to make the most out of their product development efforts. With ProductMix, product teams can easily keep their teams aligned for continuous product growth and bridge the gap between product leaders and their target users by allowing them to exchange insights within one platform.

**Average Rating:** 4.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate ProductMix?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.4/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.4/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ProductMix?

- **Seller:** [ProductMix](https://www.g2.com/sellers/productmix)
- **Year Founded:** 2020
- **HQ Location:** Yerevan
- **Twitter:** @ProductMixApp  
44 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98e66c5c296d7580cb40c63987a817a3c17c749202bb94265156769c75547995&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproduct-mix%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 93% Small

#### What Are Recent G2 Reviews of ProductMix?

**["Must-have software"](https://www.g2.com/survey_responses/productmix-review-4513588)**

**Rating:** 4.5/5.0 stars

_— NaveenKumar N._

[Read full review](https://www.g2.com/survey_responses/productmix-review-4513588)

**["Increased my user satisfaction due to transparency through roadmap and direct interaction"](https://www.g2.com/survey_responses/productmix-review-5318790)**

**Rating:** 4.5/5.0 stars

_— Leanbe A._

[Read full review](https://www.g2.com/survey_responses/productmix-review-5318790)

#### What Are G2 Users Discussing About ProductMix?

- [What is Leanbe used for?](https://www.g2.com/discussions/what-is-leanbe-used-for)

### [Kapiche](https://www.g2.com/products/kapiche/reviews)

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platform doesn't require any set-up or code framing. It just works, immediately. And it lets you analyze all your customer feedback in one place. With Kapiche, you can get to insights 30x faster. That means no more waiting weeks or months to get results; you'll be able to answer questions in real-time. Easily measure the impact of themes on CX metrics, drill down quickly to identify root causes, and be notified about new trends in customer feedback. Kapiche also helps you share insights across your organization with confidence. Your teams and leadership will have easy access to explore and collaborate on your customer insights. And you’ll love how you can quickly generate impressive reports and answer ad-hoc questions on the fly.

**Average Rating:** 4.7/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Kapiche?

- **Ease of Use:** 8.7/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 5.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.3/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 6.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Kapiche?

- **Seller:** [Kapiche](https://www.g2.com/sellers/kapiche)
- **Year Founded:** 2016
- **HQ Location:** Fortitude Valley, QLD
- **Twitter:** @kapicheofficial  
251 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=690277e7565eb69f4caabbbdb4a3e8503235a6f4152398ce5b75ee2c9f8e3435&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3832320%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Market Research
- **Company Size:** 48% Medium, 40% Large

#### What Do G2 Reviewers Say About Kapiche?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customizable dashboard** of Kapiche, which simplifies data analysis and enhances insights effortlessly.
- Users appreciate the **ease of use** of Kapiche, enjoying quick insights and effortless data analysis through a customizable dashboard.
- Users value the **deep insights generation** from Kapiche, enabling efficient analysis of customer feedback without manual effort.
- Users appreciate the **automation features** of Kapiche, making data analysis faster and more efficient for deeper insights.
- Users value the **effective categorization** of data in Kapiche, simplifying the analysis of customer feedback and insights.

##### Cons

- Users find the **accuracy issues** with Kapiche frustrating, often needing to use Excel for clearer visualizations.
- Users report frequent **connection issues** with Kapiche, which hinder data integration and usability.
- Users find the **overlapping data labels** in the quadrant map widget hinder readability, requiring Excel for clearer reports.
- Users face **export limitations** with Kapiche, needing to download data for clearer reports and visualizations.
- Users face **insufficient information** due to overlapping data labels in the quadrant map, forcing manual data downloads for reporting.

#### What Are Recent G2 Reviews of Kapiche?

**["Agile VOC Insights Tool"](https://www.g2.com/survey_responses/kapiche-review-10374946)**

**Rating:** 5.0/5.0 stars

_— Makaela M._

[Read full review](https://www.g2.com/survey_responses/kapiche-review-10374946)

**["Invaluable Insights and Seamless Setup with Kapiche"](https://www.g2.com/survey_responses/kapiche-review-11988150)**

**Rating:** 5.0/5.0 stars

_— Steffi B._

[Read full review](https://www.g2.com/survey_responses/kapiche-review-11988150)

#### What Are G2 Users Discussing About Kapiche?

- [What is Kapiche used for?](https://www.g2.com/discussions/what-is-kapiche-used-for)

### [Userlytics](https://www.g2.com/products/userlytics/reviews)

Userlytics is a comprehensive user experience research platform designed to assist businesses and agencies in enhancing the user and customer experience across websites, applications, and prototypes. Established in 2009, Userlytics has cultivated a global participant pool of over 2 million panelists, enabling organizations to conduct both moderated and unmoderated usability studies tailored to their specific needs. This platform is particularly beneficial for those seeking to gather actionable insights into user behavior and preferences. Targeted primarily at enterprises and agencies, Userlytics serves a diverse audience that spans various industries. Its scalable pricing model allows organizations to engage as many or as few participants as necessary, making it adaptable for projects of any size. This flexibility is crucial for businesses looking to optimize their digital interfaces and ensure they meet user expectations effectively. Userlytics is particularly useful for product managers, UX designers, and marketing teams who are focused on refining their offerings based on real user feedback. One of the standout features of Userlytics is its ability to facilitate both moderated and unmoderated usability testing. This means that users can choose to observe participants in real-time or gather insights from recorded sessions, depending on their research objectives. To accelerate this research process, Userlytics integrates powerful artificial intelligence capabilities, including AI Annotations and comprehensive AI UX Analysis, which help teams rapidly extract meaningful patterns and insights from qualitative data. Furthermore, the platform is actively expanding its innovative toolkit, with synthetic personas and AI-moderated interviews coming soon. The platform’s extensive global panel allows for diverse demographic representation, ensuring that the feedback collected is relevant and comprehensive. Additionally, Userlytics offers optional professional services, including access to senior UX consultants based in Europe and the U.S., who can provide expert guidance and support throughout the research process. A key differentiator of Userlytics is its proprietary ULX Score, a benchmarking tool that evaluates multiple dimensions of user experience, including Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity, and Appearance. This holistic approach to measuring user experience provides clients with a 360-degree view of their product's strengths and weaknesses, enabling them to make informed decisions based on empirical data. By leveraging these insights, organizations can enhance their digital products, ultimately leading to improved user satisfaction and engagement. Overall, Userlytics stands out in the user experience research category by combining a robust participant network, flexible testing options, and expert consultancy services. This platform empowers organizations to gain valuable insights into user behavior, helping them to create more effective and user-friendly digital experiences.

**Average Rating:** 4.4/5.0

**Total Reviews:** 183

#### How Do G2 Users Rate Userlytics?

- **Ease of Use:** 8.2/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Userlytics?

- **Seller:** [Userlytics](https://www.g2.com/sellers/userlytics)
- **Company Website:** www.userlytics.com
- **Year Founded:** 2009
- **HQ Location:** Miami, Florida
- **Twitter:** @Userlytics  
43,498 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ffce82dae9f985d2dac0ac4ad8571c01d479c635dd2509560eb746e8051ca645&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F312385%2F&secure%5Burl_type%5D=linkedin_company_website)  
120 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** UX Researcher, Senior UX Researcher
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 47% Medium, 32% Small

#### What Do G2 Reviewers Say About Userlytics?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Userlytics to be **very easy to use** , streamlining their testing processes and integrating seamlessly with other tools.
- Users value the **prompt and helpful customer support** from Userlytics, enhancing their overall experience with the tool.
- Users love the **easy setup** of Userlytics, enabling quick feedback and streamlined UX research processes.
- Users appreciate the **helpful support** from Userlytics, enhancing their overall experience with quick insights and assistance.
- Users value the **setup ease** of Userlytics, appreciating its straightforward process and user-friendly interface for beginners.

##### Cons

- Users find the **usability and interface design of Userlytics poor** , making tasks cumbersome and navigation confusing.
- Users criticize Userlytics for its **not user-friendly** interface, describing it as outdated, confusing, and cumbersome to navigate.
- Users criticize the **poor UI design** of Userlytics, finding it cumbersome, outdated, and confusing to navigate.
- Users find the **slow processes** of Userlytics frustrating, hindering ease of use and overall efficiency.
- Users face **insufficient information** due to language options and underdeveloped analytics features, complicating their overall experience.

#### What Are Recent G2 Reviews of Userlytics?

**["AI Features and Fast Service Are Game Changers"](https://www.g2.com/survey_responses/userlytics-review-12631356)**

**Rating:** 5.0/5.0 stars

_— Rosalie D._

[Read full review](https://www.g2.com/survey_responses/userlytics-review-12631356)

**["Unparalleled User Testing, Exceptional Insights"](https://www.g2.com/survey_responses/userlytics-review-12855201)**

**Rating:** 5.0/5.0 stars

_— Erin S._

[Read full review](https://www.g2.com/survey_responses/userlytics-review-12855201)

#### What Are G2 Users Discussing About Userlytics?

- [How do I use userlytics?](https://www.g2.com/discussions/how-do-i-use-userlytics)
- [Is userlytics com real or fake?](https://www.g2.com/discussions/is-userlytics-com-real-or-fake)
- [What is userlytics recorder?](https://www.g2.com/discussions/what-is-userlytics-recorder)
- [How much can you make from userlytics?](https://www.g2.com/discussions/how-much-can-you-make-from-userlytics)

### [VWO Insights - Web](https://www.g2.com/products/vwo-insights-web/reviews)

Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in your website visitors' purchase journeys. VWO Insights - Web stands apart as the only visitor behavior analytics solution in the market that offers a connected view of visitor behavior analytics, capturing the complete journey of website users. This unique capability allows businesses to access session recordings of every user visit, providing unprecedented insight into visitor interactions. Additionally, VWO Web Insights encompasses of four powerful tools – heatmaps, session recordings, surveys, and form field analytics – into a single, cohesive product. Our advanced segmentation filters let you hone in on specific user groups by device type, operating system, geography, user status (new or returning), language, and more. Custom event filters give you the power to track and analyze visitor actions during key moments in your website, providing the context you need to optimize the visitor experience. These insights drive informed decision-making, ultimately reducing churn and lifting conversion rates. Privacy is paramount; we ensure your data collection complies with GDPR, SOC2, and other privacy standards. Learn about our privacy practices at VWO Privacy Principles - https://vwo.com/compliance/privacy-principles/

**Average Rating:** 4.2/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate VWO Insights - Web?

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.3/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind VWO Insights - Web?

- **Seller:** [VWO AB Tasty](https://www.g2.com/sellers/vwo-ab-tasty)
- **Year Founded:** 2009
- **HQ Location:** PARIS, France
- **Twitter:** @ABTasty  
11,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=999c5952730de78c29f193f07f381226dd70ea920bf7a7dae24e0466652c1a3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1885711%2F&secure%5Burl_type%5D=linkedin_company_website)  
339 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 53% Medium, 32% Small

#### What Do G2 Reviewers Say About VWO Insights - Web?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of VWO Insights, enjoying quick installation and intuitive navigation.
- Users appreciate the **AI-driven summaries** and **advanced features** , enhancing usability and integration with GA4.
- Users value the **AI summarization** feature of VWO Insights for efficiently analyzing recordings and utilizing funnels and heatmaps.
- Users value the **AI summary of recordings** in VWO Insights, appreciating its convenience alongside funnels and heatmaps.
- Users value the **automation features** of VWO Insights, especially AI-driven recordings and convenient funnels and heatmaps.

##### Cons

- Users find the **limited features** of VWO Insights frustrating, particularly regarding survey responses and template options.
- Users find the **complexity issues** of VWO Insights frustrating, especially when making multiple customizations in the editor tool.
- Users find **customization difficult** , especially when using the core editor for multiple adjustments or complex needs.
- Users find the pricing of VWO Insights to be **expensive** , desiring more flexibility and customizable options.
- Users are frustrated by the **limited filtering options** for surveys and inability to view response recordings.

#### What Are Recent G2 Reviews of VWO Insights - Web?

**["Easy to Use, Simple to Integrate, and Packed with Relevant Insights"](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452)**

**Rating:** 4.0/5.0 stars

_— aman g._

[Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452)

**["Easy to use"](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047)**

**Rating:** 4.5/5.0 stars

_— Marcella v._

[Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047)

#### What Are G2 Users Discussing About VWO Insights - Web?

- [What is VWO Insights used for?](https://www.g2.com/discussions/what-is-vwo-insights-used-for)

### [UXtweak](https://www.g2.com/products/uxtweak/reviews)

UXtweak is a UX research platform that helps teams recruit and manage participants, run moderated and unmoderated studies, analyze results, and share insights — all in one place. Built for research by researchers, UXtweak is used by 100K+ UXers, helping research, product, and design teams turn insights into impact. ✨ Start for free today at UXtweak.com 🔧🐝 Why do user-centered organizations choose UXtweak? 🌍 Recruit globally, reliably: Access participants from 130+ countries with 2,000+ targeting attributes for precise recruitment. Rigorous quality checks and free replacements ensure reliable feedback so you can focus on insights, not logistics. 🔧 Comprehensive tools for every stage: Test concepts, prototypes, or finished products — including native Figma prototype testing that stays in sync as your file changes. Conduct live user interviews, and run proven methods like card sorting and tree testing, moderated or unmoderated. 📊 Actionable analytics: Turn raw data into decisions with powerful analytics. Build shareable reports with our Report Builder, including AI-suggested highlights that point you to the clips and data worth including — so reports come together faster without losing your voice in them. 🤖 AI that scales research, always opt-in: AI features in UXtweak are always opt-in—you choose where it helps, and you stay in control of the output. In Live Interviews, AI-generated participant summaries and recording outlines turn hours of session footage into clear, navigable overviews. AI can also help you suggest highlight reels from your user interview recordings or tag transcripts. 🤝 Research-to-research support: Our customer success team is made up of experienced UX researchers, available to help you tackle challenges and get more out of every study. 🎓 Driven by research and community: Founded by researchers, we're committed to advancing UX research and HCI. Explore original studies by our research team in open-access journals or visit our Research by UXtweak section. We support, educate, and connect the UX community through the UX Research Geeks podcast, Women in UX interviews, live events, and educational resources. UXtweak features: ⬣ User Interviews ⬣ Mobile App Usability Testing ⬣ Prototype Usability Testing ⬣ Website Usability Testing ⬣ First Click Testing ⬣ Preference Testing ⬣ Five Second Testing ⬣ Card Sorting ⬣ Tree Testing ⬣ Global User Panel ⬣ Participant Managemet ⬣ Session Recording ⬣ Survey

**Average Rating:** 4.7/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate UXtweak?

- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind UXtweak?

- **Seller:** [UXtweak Research Group](https://www.g2.com/sellers/uxtweak-research-group)
- **Year Founded:** 2019
- **HQ Location:** Bratislava
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=65f34626d4274c8bf1ccd35cb73d321aa07a973a2c2297dc488152056359ff7e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F20165233%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Marketing and Advertising
- **Company Size:** 54% Small, 30% Medium

#### What Are Recent G2 Reviews of UXtweak?

**["Essential Tool for Usability Education"](https://www.g2.com/survey_responses/uxtweak-review-12599070)**

**Rating:** 5.0/5.0 stars

_— Danyell J._

[Read full review](https://www.g2.com/survey_responses/uxtweak-review-12599070)

**["UXTweak: Great UX Research Tools with Easy Surveys and Card Sorting"](https://www.g2.com/survey_responses/uxtweak-review-13236725)**

**Rating:** 4.5/5.0 stars

_— Stéphanie W._

[Read full review](https://www.g2.com/survey_responses/uxtweak-review-13236725)

#### What Are G2 Users Discussing About UXtweak?

- [What is UXtweak used for?](https://www.g2.com/discussions/what-is-uxtweak-used-for) - 1 upvote

### [Wavetec](https://www.g2.com/products/wavetec/reviews)

Wavetec is a multinational technology company, dedicated to the design, development, manufacturing, and implementation of Customer Flow Management & Self-Service solutions oriented to manage and improve the customer journey in banks, capital markets, healthcare, retail stores & more. In addition, Wavetec provides cutting-edge display technologies for Stock & Commodity Exchanges worldwide. The company is successfully operating as a global leader in Financial Market Displays installed at more than 35 leading stock exchanges around the world. More than 150 Enterprise clients, over 500 SME clients, and Government agencies across the world have benefited from a range of high-tech solutions offered by the organization. Wavetec consists of vast experience in transforming customer service areas of diverse industries: - Stock exchanges - Telecommunications - Brokerage houses - Airlines - Mass transit - Retail - Banks - Entertainment, and - Healthcare As an emerging tech-giant, Wavetec is known for its specialized solutions: Financial Market Displays: Dynamic indoor and outdoor LED displays for banks and financial institutions add extra value by promoting available facilities to the general public and to institutions at large. Also, high-quality stock displays and information screens help drive capital markets. Video Walls: Scalable, customizable, and large media-rich displays for an extravagant experience. It is mainly a large visualization surface consisting of multiple screens to give a dynamic and high-detailed representation. It benefits the users to stay informed and also drives profitability for the business. Queue Management Systems: Organize, Engage and Measure wait times to improve customer experience solutions. Banks, retail stores, hospitals, and government institutions transform the customer experience with advanced virtual queuing and whatsApp queuing management solutions. Customer Feedback Solutions: Opinionplus extracts and understands customer experience to help develop a customer-centric business. With the real-time feedback received, businesses can take the right action and elevate customer experience accordingly. WhatsApp Chatbot: Communicate with customers on their favorite platform. The chat interface enables you to respond automatically and simulates a human conversation on WhatsApp. It helps keep your customers engaged and connected. Appointment solutions: Onboarding made easy with web and whatsapp appointments. With online appointment solutions, businesses can organize the process for customers. Customers can connect from anywhere, and book, check in, reschedule and cancel appointments seamlessly. Digital Signage: Rich media displays, informative LED visual, digital signage solutions, and visitor guidance-oriented technological initiatives to keep the customers informed. Ranges from slim designed units to outdoor digital signage, digital signages create a memorable experience for customers at key-touch points. Self-Service Kiosks: Convenient and flexible solution for account opening, cheque depositing, and SIM dispensing. SSK lets customers find quick answers to their questions and perform tasks themselves. It is a cost-effective solution for businesses to serve customers. Spreading its wings across the world, Wavetec has established a global footprint of regional offices in Barcelona, Dubai, Mexico, Karachi, Nairobi, Riyadh, Santiago, and Peru.

**Average Rating:** 4.8/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Wavetec?

- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Wavetec?

- **Seller:** [Wavetec](https://www.g2.com/sellers/wavetec-5643cf3d-189b-42f2-9e18-732a868b978d)
- **Year Founded:** 1986
- **HQ Location:** Dubai
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41ffee8cf283a83313bc59e4746aba796386366cf5e775134d717f05b4c359bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwavetec%2F&secure%5Burl_type%5D=linkedin_company_website)  
410 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Banking
- **Company Size:** 56% Small, 22% Medium

#### What Do G2 Reviewers Say About Wavetec?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **exceptional customer service** from Wavetec, consistently praising fast responses and effective support.
- Users appreciate the **excellent customer support** from Wavetec, highlighting quick responses and helpful assistance.
- Users appreciate the **fast response time** of Wavetec, enhancing customer support and overall satisfaction.
- Users value the **efficiency of appointment management** in Wavetec, enjoying seamless scheduling and excellent customer support.
- Users value the **responsive support** and effective solutions from Wavetec, enhancing their line queue management experience.

##### Cons

- Users face **limited functionality** with Wavetec, often losing features and requiring support for resolution.
- Users find the **additional costs** related to installation challenging, especially with limited IT resources affecting deployment timelines.
- Users experience occasional **loss of functionality** , requiring support contact for prompt resolution on the same day.
- Users find the **difficult setup** process requires significant resources and coordination, complicating their installation experience.
- Users find the **learning curve challenging** , especially due to limited IT resources affecting the installation process.

#### What Are Recent G2 Reviews of Wavetec?

**["Wavetec Fits all of SMF's Security and Access Control Office Queueing System's Needs!"](https://www.g2.com/survey_responses/wavetec-review-11180435)**

**Rating:** 5.0/5.0 stars

_— Jordanna S._

[Read full review](https://www.g2.com/survey_responses/wavetec-review-11180435)

**["Excellent customer service and quick response times"](https://www.g2.com/survey_responses/wavetec-review-10786693)**

**Rating:** 4.5/5.0 stars

_— Amy M._

[Read full review](https://www.g2.com/survey_responses/wavetec-review-10786693)

#### What Are G2 Users Discussing About Wavetec?

- [How does a queuing system work?](https://www.g2.com/discussions/how-does-a-queuing-system-work) - 1 comment
- [What is electronic queue management system?](https://www.g2.com/discussions/what-is-electronic-queue-management-system)
- [What is Wave Tec?](https://www.g2.com/discussions/what-is-wave-tec)
- [What does wavetec do?](https://www.g2.com/discussions/what-does-wavetec-do) - 1 comment

### [Crumble](https://www.g2.com/products/crumble/reviews)

Crumble is here to revolutionise how companies build their products and offer services. Crumble serves as a central hub for managing customer feedback, prioritising feature requests, and communicating product developments. The software utilises advanced AI and integrates with existing customer support systems, social media platforms, and email channels to streamline feedback collection and analysis.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Crumble?

- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.2/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Crumble?

- **Seller:** [Clinked](https://www.g2.com/sellers/clinked)
- **Year Founded:** 2008
- **HQ Location:** Cambridge, UK
- **Twitter:** @clinked  
1,295 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c10c6b66c8750834fa35f5c97d82c2948a398bcde15951b77ac7103c15dd04e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclinked%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 20% Medium

#### What Do G2 Reviewers Say About Crumble?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Crumble to be **extremely user-friendly** , facilitating efficient client connection and feedback management seamlessly.
- Users value the **effective organization and prioritization** of feedback in Crumble, enhancing client satisfaction and transparency.
- Users value Crumble for its **effective client feedback management** and transparent roadmap feature, enhancing business growth.
- Users value Crumble for its **organized approach to customer feedback** , enhancing satisfaction and efficiency in business processes.
- Users value Crumble for its **effective organization and prioritization** of customer feedback, enhancing overall satisfaction.

##### Cons

- Users desire more **customization options** in Crumble, feeling limited by its current offerings and developmental stage.

#### What Are Recent G2 Reviews of Crumble?

**["A Game-Changer for Customer Feedback Management"](https://www.g2.com/survey_responses/crumble-review-9974852)**

**Rating:** 5.0/5.0 stars

_— Verified User in Mechanical or Industrial Engineering_

[Read full review](https://www.g2.com/survey_responses/crumble-review-9974852)

**["A smart way to connect your clients"](https://www.g2.com/survey_responses/crumble-review-10271188)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Games_

[Read full review](https://www.g2.com/survey_responses/crumble-review-10271188)

### [EvaluationsHub](https://www.g2.com/products/evaluationshub/reviews)

EvaluationsHub is a unified B2B SaaS platform for managing supplier performance, vendor risk, ESG compliance, and customer experience evaluations. EvaluationsHub is the extra layer on your ERP for managing the full supplier performance (Delivery, Quality, Cost, Sustainability and ESG, Risk, Innovation, Satisfaction, Performance) vendor evaluations, or on top of your CRM for automating customer experience assessments in one place. It combines capabilities of Supplier Performance Management (SPM), Vendor Risk Management, and Feedback Management tools, enabling organizations to create scorecards, automate evaluations, and collect feedback from internal and external stakeholders. Designed for procurement, quality, and CX teams, EvaluationsHub supports use cases like supplier audits, vendor scorecards, customer health tracking, and ESG compliance evaluations. With built-in workflows, multi-channel survey distribution, and advanced analytics, it serves as a single hub for vendor performance management, customer feedback, and partner assessments—bridging the gap between supplier management, customer experience platforms, and project execution tools. EvaluationsHub replaces scattered spreadsheets, email-based surveys, and disconnected tools with a centralized workspace. You can manage supplier scorecards, conduct customer health assessments, launch multi-channel surveys, and run full evaluation projects from a single platform. Key features include: • Automated evaluation workflows: Push complete project templates to your stakeholders, from supplier audits to customer NPS initiatives. Assign responsibilities, collect feedback, and track progress—all in one place. • Scorecard builder: Customize performance criteria for different supplier categories or customer segments. Set weightings, attach documentation, and compare evaluations over time. Centralize all types of performance indicators and feedback sources: from surveys, documents, meetings, news, CRM or SRM data, and more. • Customer segmentation & insights: Group accounts by size, satisfaction, or strategic importance to identify patterns and take targeted actions. • Fully branded experience: Use your own custom domain, logo, colors, and sender address — deliver a white-labeled platform that looks and feels like your own. • Autopilot evaluations with full control: Set up recurring, fully customizable evaluations across suppliers, customers, or partners — automate deadlines, weights, and scoring logic while maintaining full oversight. • Analytics and dashboards: Get real-time insights into vendor compliance, customer loyalty, or project completion. Export reports or use integrations to connect to your BI tools. EvaluationsHub supports both internal and external stakeholder evaluations, helping your teams to manage everything from vendor risk management or customer journey scoring. Unlike traditional survey tools or project trackers, EvaluationsHub is purpose-built for high-impact evaluations that drive measurable outcomes. Whether you’re launching a supplier development program, tracking customer health scores, or running sustainability assessments across your value chain, EvaluationsHub gives you the structure, automation, and collaboration you need—without the chaos.

**Average Rating:** 4.9/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate EvaluationsHub?

- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 9.2/10 (Category avg: 9.0/10)
- **Feedback Collection:** 9.6/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind EvaluationsHub?

- **Seller:** [AlléeHub](https://www.g2.com/sellers/alleehub)
- **Year Founded:** 2021
- **HQ Location:** La Ferté-sous-Jouarre, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=93991827a9a262470c04375dc47fba2f8dc7e41a2e0e4b0e8852acf042e53090&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvockam&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Large, 40% Medium

#### What Do G2 Reviewers Say About EvaluationsHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization options** in EvaluationsHub, enhancing client relationships and aligning internal teams effectively.
- Users commend the **ease of use** of EvaluationsHub, facilitating onboarding and high adoption rates among teams.
- Users value the **scalability** of EvaluationsHub, making it ideal for enterprise-level global operations and adaptability.
- Users value the **centralized information** provided by EvaluationsHub, enhancing management of evaluations and internal processes.
- Users value the **centralized and customizable customer experience** of EvaluationsHub, enhancing client relationships and team alignment.

##### Cons

- Users note a **steep learning curve** initially, but recognize the solution's effectiveness once mastered.
- Users face a **learning difficulty** when navigating the extensive features, impacting initial usability but rewarding persistence.

#### What Are Recent G2 Reviews of EvaluationsHub?

**["Transforming Supplier Performance Management Across a Global Supply Chain"](https://www.g2.com/survey_responses/evaluationshub-review-11591476)**

**Rating:** 5.0/5.0 stars

_— Verified User in Chemicals_

[Read full review](https://www.g2.com/survey_responses/evaluationshub-review-11591476)

**["Great insights on our customers"](https://www.g2.com/survey_responses/evaluationshub-review-11445464)**

**Rating:** 5.0/5.0 stars

_— rar@intenz.com ._

[Read full review](https://www.g2.com/survey_responses/evaluationshub-review-11445464)

### [FeatureOS](https://www.g2.com/products/skcript-technologies-featureos/reviews)

featureOS: AI-Powered User Feedback & Roadmap Management featureOS transforms user feedback into actionable insights with AI-driven analysis and seamless integrations. Say goodbye to scattered feedback—our platform aggregates, organizes, and prioritizes insights from multiple sources like Intercom, Zendesk, and support tickets, empowering teams to build better products, faster. With featureOS, you can: ✅ Collect feedback effortlessly via boards and multiple integrations. ✅ Analyze sentiment with AI to understand user needs at scale. ✅ Prioritize product roadmaps based on real customer insights. ✅ Communicate updates effectively with automated release notes. ✅ Enhance team productivity with deep integrations into Jira, ClickUp, Salesforce, Intercom, and Zendesk. Why Choose featureOS? 🔹 AI-Powered Summarization: Extract key insights from thousands of feedback points in seconds. 🔹 Advanced Search & Filters: Find relevant feedback without the clutter. 🔹 Seamless Collaboration: Align product, engineering, and customer success teams effortlessly. 🔹 Affordable & Scalable: Tailored to fit businesses of all sizes. 🔹 Boost Customer Engagement: Build a transparent feedback loop with users. 🚀 Start making data-driven product decisions today! 🔹 Sign up for a free account: https://portal.featureos.app/auth/signup 🔹 Book a demo: https://featureos.app/request-demo

**Average Rating:** 4.9/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate FeatureOS?

- **Ease of Use:** 9.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind FeatureOS?

- **Seller:** [Skcript Technologies](https://www.g2.com/sellers/skcript-technologies)
- **Year Founded:** 2013
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d94a1d7f08e231b9ad14c2c7f77a658fa81fabcf13135c6cf20e8af343ef77a&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fskcript&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About FeatureOS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer care** of FeatureOS, appreciating prompt answers and a dedicated team focused on improvements.
- Users appreciate the **responsive customer support** of FeatureOS, reflecting a dedicated team focused on improvement.
- Users praise the **responsive customer care** of FeatureOS, appreciating prompt support and productive feedback integration.
- Users commend the **easy management** with FeatureOS, appreciating the responsive and effective customer care experience.
- Users appreciate the **exceptional customer care experience** , noting quick responses and dedicated support for product improvement.

#### What Are Recent G2 Reviews of FeatureOS?

**["Only good things to say"](https://www.g2.com/survey_responses/featureos-review-11061706)**

**Rating:** 5.0/5.0 stars

_— loic a._

[Read full review](https://www.g2.com/survey_responses/featureos-review-11061706)

**["Great Asana Integration, Responsive Team, and Constant Updates"](https://www.g2.com/survey_responses/featureos-review-12855296)**

**Rating:** 4.5/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/featureos-review-12855296)

#### What Are G2 Users Discussing About FeatureOS?

- [What is Hellonext used for?](https://www.g2.com/discussions/what-is-hellonext-used-for)

### [piHAPPINESS - Customer Feedback App](https://www.g2.com/products/pihappiness-customer-feedback-app/reviews)

piHAPPINESS is a comprehensive real-time customer feedback app and survey platform and measures customer satisfaction. The software uses multiple metrics like emoticons, NPS scores, feedback categories and reasons, single and multiple questionnaires and open text using tablets, iPads, online surveys to capture customer satisfaction. With customized reports and dashboards, access real-time feedback, analyze and act swiftly to resolve issues instantly and efficiently.

**Average Rating:** 3.6/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate piHAPPINESS - Customer Feedback App?

- **Ease of Use:** 7.5/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind piHAPPINESS - Customer Feedback App?

- **Seller:** [ParamInfo](https://www.g2.com/sellers/paraminfo)
- **Year Founded:** 2006
- **HQ Location:** Dubai, AE
- **Twitter:** @paraminfoit  
452 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9149c02b65b5cd4ff1f5ff99d72b24b907cfa7e0b1062422fc033e482c6b2fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fparaminfo%2F&secure%5Burl_type%5D=linkedin_company_website)  
179 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Are Recent G2 Reviews of piHAPPINESS - Customer Feedback App?

**["Easy to use and easy to tailor"](https://www.g2.com/survey_responses/pihappiness-customer-feedback-app-review-4295736)**

**Rating:** 5.0/5.0 stars

_— Jason F._

[Read full review](https://www.g2.com/survey_responses/pihappiness-customer-feedback-app-review-4295736)

**["Good NPS Software to Use for Every Business"](https://www.g2.com/survey_responses/pihappiness-customer-feedback-app-review-5336937)**

**Rating:** 4.5/5.0 stars

_— Anusha P._

[Read full review](https://www.g2.com/survey_responses/pihappiness-customer-feedback-app-review-5336937)

### [UseResponse](https://www.g2.com/products/useresponse/reviews)

UseResponse is a powerful Customer Support & Feedback Suite that combines the functionality of Omni-channel Support Ticketing Center, Feedback Community Forum, Live Chat , and Knowledge Base. UseResponse helps companies to improve customer support by introducing better customer self-service with the help of smart automation, chatbots, public communities, and embeddable knowledge base functionality. The system is highly customizable and can be used as SaaS & Self-Hosted solution with 100 % open code.

**Average Rating:** 4.5/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate UseResponse?

- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind UseResponse?

- **Seller:** [UseResponse](https://www.g2.com/sellers/useresponse)
- **Year Founded:** 2014
- **HQ Location:** Long Beach, NY
- **Twitter:** @Use\_Response  
183 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 45% Medium, 41% Small

#### What Are Recent G2 Reviews of UseResponse?

**["Great Software and Great Team behind"](https://www.g2.com/survey_responses/useresponse-review-4640663)**

**Rating:** 4.5/5.0 stars

_— Michaela E._

[Read full review](https://www.g2.com/survey_responses/useresponse-review-4640663)

**["Easy to use, highly customizable and a customer support that is second to none"](https://www.g2.com/survey_responses/useresponse-review-4630893)**

**Rating:** 5.0/5.0 stars

_— Lennert S._

[Read full review](https://www.g2.com/survey_responses/useresponse-review-4630893)

#### What Are G2 Users Discussing About UseResponse?

- [What is UseResponse used for?](https://www.g2.com/discussions/what-is-useresponse-used-for)

### [Embrace](https://www.g2.com/products/embrace-io-embrace/reviews)

Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing data, and an inability to surface issues. With Embrace, engineers can identify and prioritize the impact of any issues with detailed technical context and resolve them instantly. By eliminating guesswork, Embrace illuminates opportunities to perfect performance and build the best experiences possible.

**Average Rating:** 4.8/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Embrace?

- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Embrace?

- **Seller:** [Embrace](https://www.g2.com/sellers/embrace-582a2b14-5da3-4588-8e54-6fcf5a3a0115)
- **Year Founded:** 2016
- **HQ Location:** Culver City, US
- **Twitter:** @embrace  
20,778 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4670937f7ae2e8fc620ab5d232a16814663d3c8aefa42addba32afe80e3f6a0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12952467%2F&secure%5Burl_type%5D=linkedin_company_website)  
128 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 36% Medium

#### What Do G2 Reviewers Say About Embrace?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **detailed insights** provided by Embrace's Case Management, enhancing their ability to debug and understand user journeys.
- Users value the **insightful dashboards** for detailed session analysis and easy reporting of app observability.
- Users find the **detailed insights on user journeys** invaluable for debugging and understanding app performance issues.
- Users value the **detailed reporting** capabilities of Embrace, providing insights for effective debugging and observability.

##### Cons

- Users find the **poor UI** challenging, as it lacks user-friendliness and dark mode optimization for email reports.

#### What Are Recent G2 Reviews of Embrace?

**["Insightful tool for mobile observability"](https://www.g2.com/survey_responses/embrace-review-8844178)**

**Rating:** 4.5/5.0 stars

_— Faizan K._

[Read full review](https://www.g2.com/survey_responses/embrace-review-8844178)

**["Easiest way to get a comprehensive picture of mobile application health!"](https://www.g2.com/survey_responses/embrace-review-8613444)**

**Rating:** 5.0/5.0 stars

_— Stephen F._

[Read full review](https://www.g2.com/survey_responses/embrace-review-8613444)

### [Olvy](https://www.g2.com/products/olvy/reviews)

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

**Average Rating:** 5.0/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Olvy?

- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10)
- **Feedback Collection:** 10.0/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Olvy?

- **Seller:** [Olvy](https://www.g2.com/sellers/olvy)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @olvyhq  
988 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=473a52b8e5002b5b13028a42a260731f95433e568c57760da90ee5675dd70a87&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Folvyhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of Olvy?

**["Best in class changelog and feedback management tool"](https://www.g2.com/survey_responses/olvy-review-8840468)**

**Rating:** 5.0/5.0 stars

_— Malte F._

[Read full review](https://www.g2.com/survey_responses/olvy-review-8840468)

**["A fantastic customer feedback tool!"](https://www.g2.com/survey_responses/olvy-review-8805257)**

**Rating:** 5.0/5.0 stars

_— Andrew-David J._

[Read full review](https://www.g2.com/survey_responses/olvy-review-8805257)

#### What Are G2 Users Discussing About Olvy?

- [What is Olvy used for?](https://www.g2.com/discussions/what-is-olvy-used-for)

### [Pulse Solution SA](https://www.g2.com/products/pulse-solution-sa/reviews)

Our real-time survey solutions tailored for tablets and mobile phones enable hotels, restaurants, retail, and service businesses, to collect 15x more customer feedback. Improve customer satisfaction average score, online ratings and rankings by boosting your review volume by 150% on Google. You will be alerted whenever a customer leaves feedback, allowing you to solve customer issues quickly on the spot or to say “thanks” to your team for a job well done. Pulse Solution SA is a Swiss company providing actionable feedback system to increase employee and customer satisfaction, raise service levels and attract new customers thanks to more positive online reviews. We believe that great companies are achieved through better employee engagement, enhanced customer experiences and continuous improvements. Since 2014, our experience had enabled us to create competitive and tailored management platforms. Start thinking about how to improve your services to better meet your customer needs? Find the pros and cons from a customer’s perspective. Let us sharing with you how your business will benefit from our feedback solutions to drive better results and create a customer-centric culture!

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Pulse Solution SA?

- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)
- **Brand Design Consistency:** 8.3/10 (Category avg: 9.0/10)
- **Feedback Collection:** 8.9/10 (Category avg: 9.2/10)
- **Feedback Aggregation:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Pulse Solution SA?

- **Seller:** [Pulse Solution](https://www.g2.com/sellers/pulse-solution)
- **Year Founded:** 2014
- **HQ Location:** GENEVA, CH
- **Twitter:** @PulseSolution  
1,512 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0a01474494bb28729734a41bf5980b3caab11f5b0dfd2aae71013f1a76e638e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpulse-solution-sa%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Medium, 33% Small

#### What Are Recent G2 Reviews of Pulse Solution SA?

**["Pulse Solution SA Review"](https://www.g2.com/survey_responses/pulse-solution-sa-review-9474999)**

**Rating:** 5.0/5.0 stars

_— Neelufur M._

[Read full review](https://www.g2.com/survey_responses/pulse-solution-sa-review-9474999)

**["Pulse Solutions SA: reliability and efficiency at the service of businesses"](https://www.g2.com/survey_responses/pulse-solution-sa-review-12092514)**

**Rating:** 5.0/5.0 stars

_— Alexandra F._

[Read full review](https://www.g2.com/survey_responses/pulse-solution-sa-review-12092514)

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