# Top Free Enterprise Feedback Management Software ## How Many Enterprise Feedback Management Software Products Does G2 Track? **Total Products under this Category:** 277 ### Category Stats (Aug 2026) - **Average Rating:** 4.5/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Recollective (+0.69%) - Among all products in this category, Recollective recorded the largest rating increase compared to last month _Last updated: August 05, 2026_ ## How Does G2 Rank Enterprise Feedback Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 24,900+ Authentic Reviews - 277+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Enterprise Feedback Management Software ![G2 Grid® for Enterprise Feedback Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-feedback-management/grids.png?focus%5B%5D=5494&focus%5B%5D=57328&focus%5B%5D=15310&focus%5B%5D=18969&focus%5B%5D=23848&focus%5B%5D=73862&focus%5B%5D=61042&focus%5B%5D=19287) Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Userback, Glassbox, ReputationStacker, Simplesat, and Delighted. Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=userback&focus%5B%5D=glassbox&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=delighted) **Sponsored** ### Canny Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=32&secure%5Bchosen_at%5D=2026-08-06T13%3A24%3A36Z&secure%5Bdisplayable_resource_id%5D=32&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=32&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38122&secure%5Bresource_id%5D=32&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-feedback-management%2Ffree%3Fcategory_id%3Denterprise-feedback-management&secure%5Btoken%5D=b5648c6a6767ef220693162fbda99458227324e28ae7517f28e38b443512db5e&secure%5Burl%5D=https%3A%2F%2Fcanny.io%2Fregister%3Futm_campaign%3Dg2-cpc-sponsored-placement%26utm_medium%3Dcpc%26utm_source%3Dg2&secure%5Burl_type%5D=free_trial) ### [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) Salesforce Service Cloud is the world's #1 AI CRM for service, where humans with AI agents drive customer success together. Service Cloud enables seamless collaboration between AI agents and humans, for every type of service, on any channel, and across any industry to deliver effortless experiences from first contact to final resolution. With autonomous agents, you can transform low-touch, high-volume interactions into no-touch experiences, seamlessly handing them off to your human agents only when needed for high-touch more complex interactions. AI integrated into the flow of work helps your service teams achieve new levels of productivity, drive better customer satisfaction and to drive growth. All of these capabilities are built on the Salesforce Platform with Agentforce and Data Cloud allowing service organizations around the world to : - Deliver proactive support with data from your products, assets & services - Provide 24/7 cross-channel service & resolve issues fast with AI agents - Boost productivity and accelerate growth with one integrated platform **Average Rating:** 4.4/5.0 **Total Reviews:** 6,969 #### How Do G2 Users Rate Agentforce Service (formerly Salesforce Service Cloud)? - **Ease of Use:** 8.4/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 8.7/10 (Category avg: 9.0/10) - **Feedback Collection:** 8.6/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 8.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind Agentforce Service (formerly Salesforce Service Cloud)? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Salesforce Administrator, Salesforce Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Medium, 37% Large #### What Do G2 Reviewers Say About Agentforce Service (formerly Salesforce Service Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Agentforce Service, appreciating the quick setup and helpful features. - Users appreciate the **user-friendly interface and effective reporting capabilities** of Agentforce Service, enhancing case management efficiency. - Users appreciate the **streamlined case management** of Agentforce Service, which makes organization and transfer between departments easy. - Users value the **efficiency** of Agentforce Service, enabling seamless setup and streamlined management of customer service tasks. - Users appreciate the **helpful guides and ease of setup** , enhancing their overall experience with Salesforce Service Cloud. ##### Cons - Users find the **complexity** of Agentforce Service can require extensive training and planning for effective use. - Users find the **learning curve steep** for new users, requiring considerable time and planning to fully utilize features. - Users find the **steep learning curve** of Agentforce Service challenging, especially for onboarding new team members. - Users find the **pricing and add-ons expensive** , requiring careful planning to manage license costs effectively. - Users find the **complex usability** of Agentforce Service challenging, particularly during setup and customization for advanced features. #### What Are Recent G2 Reviews of Agentforce Service (formerly Salesforce Service Cloud)? **["The Evolution of Service: Bridging the Gap Between Data and Action."](https://www.g2.com/survey_responses/agentforce-service-formerly-salesforce-service-cloud-review-12796220)** **Rating:** 4.0/5.0 stars _— Naampreet K._ [Read full review](https://www.g2.com/survey_responses/agentforce-service-formerly-salesforce-service-cloud-review-12796220) **["“Daily Use Review of Salesforce Service Cloud in Collections”"](https://www.g2.com/survey_responses/agentforce-service-formerly-salesforce-service-cloud-review-12938648)** **Rating:** 5.0/5.0 stars _— Arnold D._ [Read full review](https://www.g2.com/survey_responses/agentforce-service-formerly-salesforce-service-cloud-review-12938648) #### What Are G2 Users Discussing About Agentforce Service (formerly Salesforce Service Cloud)? - [How does Salesforce Service Cloud contribute to creating a more responsive and efficient customer service experience?](https://www.g2.com/discussions/how-does-salesforce-service-cloud-contribute-to-creating-a-more-responsive-and-efficient-customer-service-experience) - 3 comments, 1 upvote - [How is Salesforce Service Cloud being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesforce-service-cloud-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 4 comments - [What does customer self service require?](https://www.g2.com/discussions/what-does-customer-self-service-require) - [What is Salesforce customer community?](https://www.g2.com/discussions/what-is-salesforce-customer-community) - 2 comments - [What is feedback management system?](https://www.g2.com/discussions/what-is-feedback-management-system) ### [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. Core Value Proposition: Service Hub addresses three critical customer service challenges: scaling support teams without proportional headcount increases, maintaining service quality across multiple communication channels, and leveraging customer data to drive retention and growth. The platform connects customer service data with information from sales and marketing, providing support representatives with complete customer context. Key Capabilities: Omnichannel Help Desk: Service Hub consolidates support requests from multiple communication channels into a single interface. Teams manage all customer communications without switching between tools, ensuring consistent response quality across channels. AI-Powered Efficiency: The platform includes AI features that automate ticket routing, suggest relevant knowledge base articles, and identify patterns in customer issues to improve resolution speed and support team productivity. Self-Service Tools: Service Hub provides knowledge base creation, chatbot functionality, and customer portal capabilities enabling customers to find answers independently. This reduces ticket volume and support team workload while improving customer satisfaction. Data-Driven Retention: The platform offers customer health scoring, efficiency reporting, and trend analysis that help service leaders identify at-risk accounts, optimize team performance, and connect support activities to business growth metrics. Service Hub vs. Alternatives: Unlike standalone ticketing systems operating in isolation, Service Hub shares customer data with sales and marketing platforms, enabling support teams to see complete customer journey context. Representatives can access purchase history, marketing interactions, and sales conversations without needing to request information from other departments. Service Hub eliminates the need to purchase and integrate separate tools for live chat, knowledge base management, customer feedback collection, and service analytics by providing these capabilities within the unified HubSpot platform. Who Should Use Service Hub: Service Hub serves customer experience leaders seeking to scale support efficiently, support teams needing complete customer context for quality service delivery, and organizations wanting to connect service metrics to retention and growth outcomes. The platform enables CX leaders to focus on efficient reps empowered by AI. Outcome: Service Hub helps teams deliver delightful support at scale with unified customer insights, create efficient reps empowered by AI, and scale their company, not complexity. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,821 #### How Do G2 Users Rate HubSpot Service Hub? - **Ease of Use:** 8.6/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 8.6/10 (Category avg: 9.0/10) - **Feedback Collection:** 8.7/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 8.5/10 (Category avg: 8.9/10) #### Who Is the Company Behind HubSpot Service Hub? - **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot) - **Company Website:** hubspot.com - **Year Founded:** 2006 - **HQ Location:** Cambridge, Massachusetts, United States - **Twitter:** @HubSpot 784,270 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website) 12,158 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Success Manager, Customer Success Specialist - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small, 37% Medium #### What Do G2 Reviewers Say About HubSpot Service Hub? _AI-generated summary from verified user reviews_ ##### Pros - Users find HubSpot Service Hub to be **exceptionally easy to use** , streamlining communication and enhancing decision-making effortlessly. - Users value the **seamless integration** of HubSpot Service Hub, enhancing collaboration and insight access across channels. - Users value the **responsive customer support** of HubSpot Service Hub, enhancing their communication and decision-making efficiency. - Users love the **efficiency** of HubSpot Service Hub, which streamlines workflows and enhances productivity significantly. - Users value the **efficient ticketing system** in HubSpot Service Hub for managing customer interactions seamlessly. ##### Cons - Users find the **missing features** in HubSpot Service Hub limiting, especially as needs grow and scalability becomes costly. - Users find the **limited customization** of contacts and designs restrictive, impacting functionality and creative expression. - Users are frustrated by the **limited features** , particularly regarding customization and integration difficulties impacting productivity. - Users face a **lack of features** in HubSpot Service Hub, hindering collaboration and complicating the user experience. - Users find the **ticket management system cumbersome** , with limitations impacting efficiency and data handling. #### What Are Recent G2 Reviews of HubSpot Service Hub? **["HubSpot Service Hub has helped streamline our support operations significantly. ."](https://www.g2.com/survey_responses/hubspot-service-hub-review-11586632)** **Rating:** 4.0/5.0 stars _— Ashish P._ [Read full review](https://www.g2.com/survey_responses/hubspot-service-hub-review-11586632) **["Ticket management and centralized support with automations that enhance the experience"](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)** **Rating:** 4.5/5.0 stars _— Lizeth M._ [Read full review](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336) #### What Are G2 Users Discussing About HubSpot Service Hub? - [How does HubSpot Service Hub contribute to creating a more cohesive and effective customer service experience?](https://www.g2.com/discussions/how-does-hubspot-service-hub-contribute-to-creating-a-more-cohesive-and-effective-customer-service-experience) - 3 comments, 1 upvote - [What is HubSpot Service Hub used for?](https://www.g2.com/discussions/what-is-hubspot-service-hub-used-for) - 2 comments, 1 upvote - [What does HubSpot software do?](https://www.g2.com/discussions/hubspot-service-hub-what-does-hubspot-software-do) - 2 comments - [Which of the following features are available on the HubSpot platform?](https://www.g2.com/discussions/which-of-the-following-features-are-available-on-the-hubspot-platform) - 1 comment - [What is service hub?](https://www.g2.com/discussions/what-is-service-hub) - 2 comments ### [Userback](https://www.g2.com/products/userback/reviews) Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly beneficial for SaaS companies, product managers, developers, designers, and customer support teams, providing them with the necessary tools to gather contextual feedback directly from their web applications. The primary audience for Userback includes teams that are focused on enhancing their product offerings through user insights. By facilitating the collection of both internal and external feedback, Userback enables organizations to continuously refine their product experience. It supports various use cases such as user feedback, bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking. The platform enriches feedback items with essential context, including screenshots, session data, automation rules, and integration workflows, allowing product teams to make informed decisions swiftly. Userback stands out in its category with a suite of key features tailored to streamline the feedback process. One of its notable functionalities is the visual feedback tools, which allow users to collect annotated screenshots, screen recordings, and comments directly within their application. This visual context aids teams in understanding user issues more clearly. Additionally, the bug reporting feature automatically captures console logs, browser details, events, and other technical metadata, facilitating a more efficient troubleshooting process. Another significant aspect of Userback is its session replay capability, which visualizes real user behavior, helping teams identify and address issues effectively. Customizable in-app surveys, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), enable organizations to measure user sentiment and satisfaction accurately. The feature portal allows teams to manage, prioritize, and validate product ideas with their customer base, ensuring that development efforts align with user needs. Userback also incorporates smart automation to enhance productivity by automating tasks such as feedback assignment and setting due dates. Seamless integrations with popular tools like Jira, Slack, Intercom, ClickUp, and GitHub further streamline workflows. A browser extension is available for quick feedback capture from any website or web application. Userback offers a Free Plan with essential features, while its paid plans scale according to user needs, ensuring that all plans support unlimited feedback collection. **Average Rating:** 4.7/5.0 **Total Reviews:** 279 #### How Do G2 Users Rate Userback? - **Ease of Use:** 9.3/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 7.5/10 (Category avg: 9.0/10) - **Feedback Collection:** 7.8/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 7.2/10 (Category avg: 8.9/10) #### Who Is the Company Behind Userback? - **Seller:** [Userback](https://www.g2.com/sellers/userback) - **Company Website:** www.userback.io - **Year Founded:** 2014 - **HQ Location:** Brisbane - **Twitter:** @userbackio 202 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d878dc4bc3857d425e1febaced4bff1730ac0829802d1c1022fe67fc9f41c35c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7960309%2F&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, Owner - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 81% Small, 8% Medium #### What Do G2 Reviewers Say About Userback? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Userback, praising its intuitive interface and seamless feedback collection process. - Users appreciate the **easy feedback management** of Userback, enhancing communication and understanding between clients and teams. - Users praise the **setup ease** of Userback, noting its intuitive installation and seamless integration into workflows. - Users value Userback for its **streamlined feedback process** , enhancing communication and collaboration between teams and clients. - Users appreciate how Userback makes collecting feedback **simple and actionable** , enhancing collaboration and speeding up issue resolution. ##### Cons - Users desire more **customization options** for branding and readability, finding the current settings too limiting. - Users note several **feature limitations** in Userback, particularly in mobile app testing and task tracking efficiency. - Users express concern over **missing features** like ticket tracking and mobile app testing, impacting usability and efficiency. - Users find the **limited features** of Userback restrict customization, mobile testing, and integrations, hindering their workflow. - Users feel there are **limited options** for client branding and ticket management, hindering customization and efficiency. #### What Are Recent G2 Reviews of Userback? **["Userback Keeps Getting Better: Clean UI, Powerful Feedback & Bug Reporting"](https://www.g2.com/survey_responses/userback-review-12769733)** **Rating:** 4.5/5.0 stars _— Goher K._ [Read full review](https://www.g2.com/survey_responses/userback-review-12769733) **["Userback Keeps Client Feedback Organized with Easy Setup and Handy Integrations"](https://www.g2.com/survey_responses/userback-review-12823497)** **Rating:** 5.0/5.0 stars _— Sylvester M._ [Read full review](https://www.g2.com/survey_responses/userback-review-12823497) #### What Are G2 Users Discussing About Userback? - [What is Userback used for?](https://www.g2.com/discussions/what-is-userback-used-for) - 1 comment ### [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search. • Automated Campaigns → Save Time & Drive Volume: Automatically triggers SMS and email review invitations, allowing you to focus on running your business while the system consistently drives new reviews on Google, Facebook, and other major platforms. • AI Review Replies & Sentiment Reports → Smart CX Management: Streamline your response workflow with intelligent AI review replies, while detailed sentiment reports turn qualitative feedback and NPS surveys into quantified, actionable data to resolve issues privately. • Multi-Location Control → Protect Brand Consistency: Centralizes review monitoring and customer experience tracking for thousands of locations in a single dashboard, ensuring a stellar online reputation across your entire brand footprint. • Granular Permissions → Delegate Safely: Uses a secure, four-tier user permission structure, allowing you to safely delegate local review management to staff, location managers, or franchise owners without losing control of your master account settings. • Workflow Integrations → Eliminate Manual Effort: Seamlessly connects with your CRM, POS, or practice management software to run in the background, automatically turning daily transactions into new review opportunities. By unifying automated review acquisition with powerful customer experience tools, ReputationStacker turns feedback into your strongest growth engine. Whether you are managing a single local storefront or coordinating thousands of franchise locations, the platform gives you the tools to listen to your customers, improve operational performance, and dominate local search. **Average Rating:** 4.9/5.0 **Total Reviews:** 80 #### How Do G2 Users Rate ReputationStacker? - **Ease of Use:** 9.8/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10) - **Feedback Collection:** 10.0/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind ReputationStacker? - **Seller:** [ReputationStacker](https://www.g2.com/sellers/reputationstacker) - **Year Founded:** 2016 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ea26fa1972ab310ce71f65bd7c523398cfe4071475178177c56d040900e12ef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freputationstacker%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Director, Manager - **Top Industries:** Consumer Services, Health, Wellness and Fitness - **Company Size:** 51% Small, 34% Medium #### What Do G2 Reviewers Say About ReputationStacker? _AI-generated summary from verified user reviews_ ##### Pros - Users find ReputationStacker to be **very easy to use** , streamlining review collection with hassle-free setup and automation. - Users love the **ease of use** of ReputationStacker, simplifying review collection and boosting their customer ratings significantly. - Users love the **ease of online reputation management** with ReputationStacker, enjoying seamless setup and support for their locations. - Users value the **automation** of ReputationStacker, streamlining review requests and boosting their business's online presence effectively. - Users find the **easy setup** of ReputationStacker efficient, allowing seamless integration and effective automated review collection. ##### Cons - Users face **connection issues** during setup, but support helps ensure smooth operation afterward. - Users find the filtering options useful but note it can be **difficult to learn** due to complexity and lack of documentation. - Users find ReputationStacker to be **expensive** when exceeding text message limits, leading to higher costs than anticipated. - Users find **filtering issues** arise when combining multiple options, leading to confusion and a need for better documentation. - Users find the **filtering limitations** challenging, particularly when combining multiple options without adequate guidance or documentation. #### What Are Recent G2 Reviews of ReputationStacker? **["All Our Location Reviews in One Place—Easy Follow-Ups That Boost Ratings"](https://www.g2.com/survey_responses/reputationstacker-review-13166056)** **Rating:** 5.0/5.0 stars _— Raymond D._ [Read full review](https://www.g2.com/survey_responses/reputationstacker-review-13166056) **["Intuitive Setup Made Easy, with 10/10 Support"](https://www.g2.com/survey_responses/reputationstacker-review-13107894)** **Rating:** 5.0/5.0 stars _— Megan R._ [Read full review](https://www.g2.com/survey_responses/reputationstacker-review-13107894) #### What Are G2 Users Discussing About ReputationStacker? - [What is ReputationStacker used for?](https://www.g2.com/discussions/what-is-reputationstacker-used-for) - 1 comment ### [Simplesat](https://www.g2.com/products/simplesat/reviews) Simplesat is a feedback management tool designed to help organizations enhance their customer engagement by increasing survey response rates. This solution offers a flexible approach to gathering feedback, enabling businesses to create visually appealing and personalized surveys that resonate with their customers. By integrating with popular platforms such as Zendesk, Intercom, Autotask, and Salesforce, Simplesat makes it convenient for customers to provide feedback through their preferred communication channels, ensuring that every interaction is an opportunity for valuable insights. The target audience for Simplesat includes businesses of all sizes that prioritize customer experience and seek to understand their clients' opinions more deeply. By utilizing a variety of feedback survey types, such as Customer Satisfaction (CSAT) and Customer Effort Score (CES) surveys, organizations can capture immediate reactions following key customer interactions, such as onboarding or support ticket resolutions. Additionally, scheduled Net Promoter Score (NPS) surveys provide a broader perspective on customer sentiment over time, helping businesses identify trends and areas for improvement. One of the standout features of Simplesat is its robust data interpretation capabilities. Users can easily navigate the Dashboard to generate insightful reports, create leaderboards, and segment their customer base for targeted analysis. This functionality allows businesses to drill down into individual responses and understand the nuances of customer feedback. By learning the right questions to ask, organizations can ensure that they are addressing the most pressing concerns and priorities of their customers. Simplesat also emphasizes the importance of closing the feedback loop. The tool enables businesses to set up automated responses for dissatisfied customers, connecting them with agents who can access their feedback history for a more personalized resolution. Conversely, it encourages outreach to satisfied customers, such as requesting Google reviews after receiving high ratings. This proactive approach not only enhances a company's reputation but also contributes positively to search engine optimization (SEO) efforts. Furthermore, sharing positive feedback within teams serves as a motivational boost, fostering a culture of recognition and improvement. Incorporating Simplesat into daily operations transforms feedback collection from a cumbersome task into a seamless process. By prioritizing customer feedback and making it an integral part of business practices, organizations can foster stronger relationships with their clients, ultimately leading to improved satisfaction and loyalty. **Average Rating:** 4.8/5.0 **Total Reviews:** 164 #### How Do G2 Users Rate Simplesat? - **Ease of Use:** 9.6/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 9.2/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.3/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 9.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind Simplesat? - **Seller:** [Simplesat](https://www.g2.com/sellers/simplesat) - **Company Website:** www.simplesat.io - **Year Founded:** 2016 - **HQ Location:** Seattle, Washington - **Twitter:** @simplesat 192 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85a3a8abc850d5c57a09e181cb51269b9fa460b6bb2929ccf5e8009500723621&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13224182%2F&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 57% Small, 39% Medium #### What Do G2 Reviewers Say About Simplesat? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **kind and responsive customer support** from Simplesat, enhancing their overall experience remarkably. - Users value the **ease of use** of Simplesat, making customer feedback management simple and effective. - Users highlight the **easy setup** of Simplesat, enabling quick integration and immediate customer feedback. - Users appreciate the **customizable survey creation** in Simplesat, ensuring tailored and efficient feedback collection for their needs. - Users value the **easy integrations** offered by Simplesat, enabling seamless survey implementation with various systems. ##### Cons - Users feel that the **increased pricing** of Simplesat diminishes its value compared to competitors. - Users often experience **integration issues** with Simplesat, causing disruptions in workflow due to frequent disconnections. - Users find the **survey customization options lacking** , limiting their ability to tailor feedback and branding effectively. - Users find the **complex usability** of Simplesat challenging, as setup can be unintuitive and frustrating at times. - Users experience **connection issues** with Simplesat, causing disruptions due to frequent disconnections during platform integration. #### What Are Recent G2 Reviews of Simplesat? **["Simplesat: Easy, Efficient, with Resilient Support"](https://www.g2.com/survey_responses/simplesat-review-12874198)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/simplesat-review-12874198) **["Making Feedback Management More Practical and Organized"](https://www.g2.com/survey_responses/simplesat-review-12950522)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/simplesat-review-12950522) #### What Are G2 Users Discussing About Simplesat? - [What are the tools used by marketers to measure customer satisfaction?](https://www.g2.com/discussions/what-are-the-tools-used-by-marketers-to-measure-customer-satisfaction) - [What is survey Survicate?](https://www.g2.com/discussions/simplesat-what-is-survey-survicate) - [What is CSAT in customer service?](https://www.g2.com/discussions/what-is-csat-in-customer-service) - 1 comment - [What is simplesat?](https://www.g2.com/discussions/what-is-simplesat) - 1 comment ### [Delighted](https://www.g2.com/products/delighted/reviews) Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. **Average Rating:** 4.7/5.0 **Total Reviews:** 59 #### How Do G2 Users Rate Delighted? - **Ease of Use:** 9.6/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 9.0/10 (Category avg: 9.0/10) - **Feedback Collection:** 8.6/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 7.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Delighted? - **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics) - **Year Founded:** 2002 - **HQ Location:** Provo, UT - **Twitter:** @Qualtrics 42,137 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website) 6,231 employees on LinkedIn® - **Ownership:** NASDAQ: XM #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Medium, 40% Small #### What Are Recent G2 Reviews of Delighted? **["Very VERY intuitive 👏"](https://www.g2.com/survey_responses/delighted-review-6697443)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/delighted-review-6697443) **["Delighted is amazing."](https://www.g2.com/survey_responses/delighted-review-9782860)** **Rating:** 5.0/5.0 stars _— Anna G._ [Read full review](https://www.g2.com/survey_responses/delighted-review-9782860) #### What Are G2 Users Discussing About Delighted? - [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) - 1 comment - [What is NPS delighted?](https://www.g2.com/discussions/what-is-nps-delighted) - [What does Delighted do?](https://www.g2.com/discussions/what-does-delighted-do) - [What is delighted platform?](https://www.g2.com/discussions/what-is-delighted-platform) ### [BugHerd](https://www.g2.com/products/bugherd/reviews) BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's a simple tool for clients to use without requiring them to create accounts or log in. BugHerd website feedback & bug reporting tool is ideal for teams that build websites, including:  - Agencies - Web Developers - Web Designers - Project Managers - QA/UA Testers - Marketing Professionals - Content Creators One of the key differences between BugHerd and other platforms is that users pin their comments directly on live webpages. This makes it easy to show exactly where feedback or issues are. This is a huge benefit when collecting feedback from multiple clients or stakeholders as they can see the feedback that's already been given and avoid duplication. All feedback automatically comes with a screenshot and technical details such as browser, URL, operating system, etc; and each comment is transformed into a trackable task on an inbuilt Kanban board, enabling teams to prioritize and resolve issues efficiently. BugHerd also has deep two-way integrations with all project management tools such as ClickUp, monday.com, Asana, Trello, Jira, and more; as well as supporting integrations with collaboration tools like Slack & Microsoft Teams, and developer tools like GitHub. BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. This allows teams to manage their workflow without disruption, ensuring that feedback is incorporated into existing processes. By centralizing feedback and task management, BugHerd not only improves team efficiency but also contributes to higher client satisfaction, as clients see their suggestions implemented in a timely manner. Effortless feedback. Happier clients. Better websites. Get started in minutes, with a free trial today or book a 1:1 demo. https://bugherd.com **Average Rating:** 4.7/5.0 **Total Reviews:** 211 #### How Do G2 Users Rate BugHerd? - **Ease of Use:** 9.4/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 8.7/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.4/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10) #### Who Is the Company Behind BugHerd? - **Seller:** [BugHerd](https://www.g2.com/sellers/bugherd-4165e3c8-d810-4fb0-b78f-6e0c4fc4ef09) - **Company Website:** bugherd.com - **Year Founded:** 2011 - **HQ Location:** Melbourne - **Twitter:** @bugherd 1,620 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c40d1ee73661271bbdf01fb32a696c6eb1b123d0034c915835f67f4730ac930&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbugherd%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager - **Top Industries:** Marketing and Advertising, Design - **Company Size:** 71% Small, 23% Medium #### What Do G2 Reviewers Say About BugHerd? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of BugHerd, making website feedback and bug tracking intuitive and streamlined. - Users praise BugHerd for its **intuitive feedback process** , streamlining communication and saving valuable time. - Users value the **seamless team collaboration** in BugHerd, enhancing project management and client communication effectively. - Users value the **simplicity of task management** in BugHerd, especially its seamless integration with ClickUp. - Users commend BugHerd for its **efficiency** in streamlining QA processes and enhancing collaboration throughout web projects. ##### Cons - Users experience **missing features** like screenshot capture and SCORM support, hindering efficiency and usability. - Users experience **software bugs** with BugHerd, including issues with screenshots and pin placements complicating the workflow. - Users report **issues with logging bugs and extension stability** , impacting overall efficiency during their workflow. - Users experience **complex usability challenges** occasionally, especially during setup and when adding team members to BugHerd. - Users are disappointed by the **lack of essential tools** in BugHerd, hindering their workflow and collaboration. #### What Are Recent G2 Reviews of BugHerd? **["Simple for End Users, Seamless Dev Workflow Integration"](https://www.g2.com/survey_responses/bugherd-review-13184830)** **Rating:** 4.5/5.0 stars _— Ryan B._ [Read full review](https://www.g2.com/survey_responses/bugherd-review-13184830) **["Intuitive and Easy to Adopt—Bugherd Captures Feedback Effortlessly"](https://www.g2.com/survey_responses/bugherd-review-12856608)** **Rating:** 5.0/5.0 stars _— Lisa D._ [Read full review](https://www.g2.com/survey_responses/bugherd-review-12856608) #### What Are G2 Users Discussing About BugHerd? - [What are website Bugs?](https://www.g2.com/discussions/what-are-website-bugs) - 1 comment - [How do you add a new bug to BugHerd?](https://www.g2.com/discussions/how-do-you-add-a-new-bug-to-bugherd) - 1 comment - [How do you use a BugHerd?](https://www.g2.com/discussions/how-do-you-use-a-bugherd) - 3 comments - [What is BugHerd?](https://www.g2.com/discussions/what-is-bugherd) - 1 comment ### [UserTesting](https://www.g2.com/es/products/usertesting/reviews) UserTesting es el líder en conocimiento humano. Nuestro Motor de Conocimiento Humano empodera a los equipos para validar decisiones, co-innovar a gran escala y acelerar el camino hacia sus mejores productos y experiencias. Al integrar comentarios reales de humanos en cada etapa del desarrollo, desde la ideación hasta el lanzamiento, las organizaciones pueden eliminar conjeturas, alinear a las partes interesadas y ofrecer experiencias que realmente satisfagan las necesidades cambiantes de los clientes. **Average Rating:** 4.4/5.0 **Total Reviews:** 734 #### How Do G2 Users Rate UserTesting? - **Facilidad de uso:** 8.4/10 (Category avg: 9.1/10) - **Consistencia del diseño de marca:** 9.0/10 (Category avg: 9.0/10) - **Recopilación de comentarios:** 8.6/10 (Category avg: 9.2/10) - **Agregación de comentarios:** 8.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind UserTesting? - **Vendedor:** [UserTesting](https://www.g2.com/es/sellers/usertesting) - **Sitio web de la empresa:** www.usertesting.com - **Año de fundación:** 2007 - **Ubicación de la sede:** San Francisco, CA - **Twitter:** @usertesting 42,832 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73442a6f9daab3f3de2836e2f4625bacfccf35b241b94c14334b3b9d6b8521b4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F564709%2F&secure%5Burl_type%5D=linkedin_company_website) 1,876 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Investigador de UX, Diseñador de Producto - **Top Industries:** Software de Computadora, Servicios Financieros - **Company Size:** 41% Large, 37% Medium #### What Do G2 Reviewers Say About UserTesting? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios valoran la **facilidad de uso** de UserTesting, lo que permite obtener comentarios rápidos y procesos de prueba eficientes. - Los usuarios aprecian las **valiosas ideas** de UserTesting, ayudando en la comprensión efectiva del sentimiento y la retroalimentación del consumidor. - Los usuarios aprecian la **retroalimentación que ahorra tiempo** de UserTesting, lo que permite tomar decisiones rápidas basadas en interacciones reales de los usuarios. - Los usuarios valoran el **servicio de atención al cliente útil y receptivo** de UserTesting, mejorando significativamente su experiencia de prueba. - Los usuarios valoran las **características de retroalimentación perspicaz** de UserTesting, mejorando efectivamente su comprensión del sentimiento del consumidor. ##### Cons - Los usuarios experimentan **dificultades en las pruebas** debido a la lógica limitada de las preguntas, la calidad de los participantes y los problemas técnicos que afectan la efectividad. - Los usuarios notan las **características faltantes** en UserTesting, particularmente en lo que respecta al formato de texto y la navegación de encuestas, lo que afecta la usabilidad. - Los usuarios informan de **problemas con las encuestas** , incluyendo tiempos de respuesta largos, preocupaciones sobre la calidad de los participantes y desafíos para compartir los hallazgos. - Los usuarios critican a UserTesting por ser **caro** , especialmente dado la calidad inconsistente de los participantes y los problemas de soporte. - Los usuarios encuentran que la **funcionalidad limitada** de UserTesting, incluyendo características inconsistentes y análisis, obstaculiza su experiencia general. #### What Are Recent G2 Reviews of UserTesting? **["UserTesting hace que recopilar comentarios genuinos sea rápido y sencillo"](https://www.g2.com/es/survey_responses/usertesting-review-12927269)** **Rating:** 4.5/5.0 stars _— Sambit Kumar B._ [Read full review](https://www.g2.com/es/survey_responses/usertesting-review-12927269) **["Acceso rápido a usuarios reales con un panel intuitivo y ricos conocimientos en video"](https://www.g2.com/es/survey_responses/usertesting-review-12946786)** **Rating:** 4.5/5.0 stars _— Luciana S._ [Read full review](https://www.g2.com/es/survey_responses/usertesting-review-12946786) #### What Are G2 Users Discussing About UserTesting? - [¿Para qué se utiliza UserTesting?](https://www.g2.com/es/discussions/what-is-usertesting-used-for) - 1 comment - [¿Para qué se utiliza UserZoom?](https://www.g2.com/es/discussions/what-is-userzoom-used-for) - [What are the three types of user testing?](https://www.g2.com/es/discussions/what-are-the-three-types-of-user-testing) - [¿Las pruebas de usuario graban tu cara?](https://www.g2.com/es/discussions/does-user-testing-record-your-face) - 2 comments - [¿Qué hace la prueba de usuario?](https://www.g2.com/es/discussions/what-does-user-testing-do) - 1 comment, 1 upvote ### [Great Recruiters](https://www.g2.com/products/great-recruiters/reviews) Great Recruiters is a specialized feedback and review platform designed specifically for staffing firms to enhance their recruitment processes and brand reputation. This innovative solution enables organizations to gather real-time feedback from candidates and clients, providing valuable insights into the performance of their recruiters and overall organizational effectiveness. By leveraging this data, staffing firms can identify areas for improvement, celebrate successes, and ultimately maximize the potential of their workforce. The target audience for Great Recruiters includes staffing agencies and recruitment firms looking to improve their operational efficiency and client satisfaction. In an industry where reputation and referrals are critical, having a system that facilitates immediate feedback can significantly influence a firm’s ability to attract top talent and maintain strong client relationships. The platform serves various use cases, such as enhancing recruiter performance, increasing candidate engagement, and building a positive brand image through authentic testimonials. Key features of Great Recruiters include real-time reviews, customizable feedback requests, and comprehensive analytics. Users can easily solicit feedback from candidates and clients after interactions, ensuring that insights are timely and relevant. The platform also provides analytics tools that allow staffing firms to track performance metrics over time, helping them make data-driven decisions to enhance their recruitment strategies. Additionally, the ability to showcase positive reviews and testimonials on various platforms can help firms stand out in a competitive market. By utilizing Great Recruiters, staffing firms can significantly improve their return on investment (ROI) by fostering a culture of continuous improvement and accountability. The insights gained from real-time feedback can lead to enhanced recruiter training programs, better candidate experiences, and ultimately, higher placement rates. Furthermore, the platform’s emphasis on building a strong reputation through authentic reviews can lead to increased referrals, further driving growth and success for staffing organizations. Overall, Great Recruiters offers a comprehensive solution that empowers staffing firms to elevate their brand and operational effectiveness in a dynamic industry. **Average Rating:** 4.9/5.0 **Total Reviews:** 165 #### How Do G2 Users Rate Great Recruiters? - **Ease of Use:** 9.7/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 9.8/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.8/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 9.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind Great Recruiters? - **Seller:** [Great Recruiters](https://www.g2.com/sellers/great-recruiters) - **Year Founded:** 2017 - **HQ Location:** Troy, Michigan - **Twitter:** @great\_recruiter 324 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47eeca28b4882095ddc7b7c12a7e99a88f58d353b9e2075346a2b97a256d749c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgreat-recruiters&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Recruiter, Technical Recruiter - **Top Industries:** Staffing and Recruiting, Hospital & Health Care - **Company Size:** 48% Medium, 47% Small #### What Do G2 Reviewers Say About Great Recruiters? _AI-generated summary from verified user reviews_ ##### Pros - Users find Great Recruiters **exceptionally helpful** , enhancing client interactions and providing valuable feedback for continuous improvement. - Users value the **real-time feedback** from candidates, enhancing recruitment processes and improving overall team morale. - Users value the **real-time feedback** from candidates, enhancing their hiring process and overall team morale. - Users find Great Recruiters to be extremely **user-friendly** , enhancing their recruitment experience and communication effortlessly. - Users find the **feedback and engagement features** of Great Recruiters invaluable for enhancing service and professional growth. ##### Cons - Users express frustration with **verification issues** , as unverified reviews hinder their chances of becoming Top Rated. - Users desire **missing features** like advanced search and better integration with ATS to enhance their recruitment experience. - Users note that **timing and verification issues** in review requests hinder accurate feedback for recruiters and clients. - Users believe that **improvement is needed** in review request timing and the verification process for better feedback accuracy. - Users find the **review request timing confusing** , impacting the accuracy of feedback and overall user experience. #### What Are Recent G2 Reviews of Great Recruiters? **["A Game-Changer for Authentic Candidate Experience Feedback"](https://www.g2.com/survey_responses/great-recruiters-review-12502759)** **Rating:** 5.0/5.0 stars _— Heidi H._ [Read full review](https://www.g2.com/survey_responses/great-recruiters-review-12502759) **["Effortless Feedback, Enhances Performance"](https://www.g2.com/survey_responses/great-recruiters-review-12671998)** **Rating:** 5.0/5.0 stars _— Melissa R._ [Read full review](https://www.g2.com/survey_responses/great-recruiters-review-12671998) ### [Aha!](https://www.g2.com/products/aha/reviews) Aha! is the world's #1 product management software. We help more than 1 million product builders to bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery with AI. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge. Product teams rely on our expertise, Elle (the AI assistant), and training programs via Aha! Academy to do their best work. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1.5M to people in need through Aha! Cares. Learn more at www.aha.io. **Average Rating:** 4.4/5.0 **Total Reviews:** 357 #### How Do G2 Users Rate Aha!? - **Ease of Use:** 7.8/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 8.6/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.9/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 8.9/10 (Category avg: 8.9/10) #### Who Is the Company Behind Aha!? - **Seller:** [Aha! Labs](https://www.g2.com/sellers/aha-labs) - **Company Website:** www.aha.io - **Year Founded:** 2013 - **HQ Location:** Menlo Park, CA - **Twitter:** @aha\_io 22,142 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21dba0039c73c3692c3a476e46fe72405f563fd89a0ae0e379d569e487808225&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3110591%2F&secure%5Burl_type%5D=linkedin_company_website) 143 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Senior Product Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Medium, 31% Large #### What Do G2 Reviewers Say About Aha!? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **exceptional customer support** of Aha! during implementation and trial phases, greatly enhancing their experience. - Users appreciate the **ease of use** of Aha!, enjoying its intuitive design and seamless integration for project management. - Users appreciate the **clear presentation of features and intuitive management** , enhancing their product development process seamlessly. - Users value the **excellent integrations** with Azure DevOps, enhancing their workflow and overall productivity with Aha! - Users value the **customization options** in Aha!, allowing seamless integration and adaptation to specific workflows and needs. ##### Cons - Users face a **steep learning curve** with Aha!, as finding settings can be time-consuming and unintuitive. - Users find Aha! offers **limited features** that are often overshadowed by more specialized tools like Asana and Miro. - Users find Aha! lacking in **key features** , which hampers collaboration and necessitates reliance on other tools. - Users face **difficult navigation** issues with Aha!, struggling to locate settings and understand different workspaces. - Users find the **learning difficulty** to navigate Aha! challenging, requiring time to become familiar with its features. #### What Are Recent G2 Reviews of Aha!? **["Powerful Collaboration Platform with AI, Custom Workflows, and Easy Roadmapping"](https://www.g2.com/survey_responses/aha-review-12769863)** **Rating:** 4.5/5.0 stars _— Konjengbam M._ [Read full review](https://www.g2.com/survey_responses/aha-review-12769863) **["Powerful feedback platform with great integrations and excellent customer support"](https://www.g2.com/survey_responses/aha-review-12876138)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/aha-review-12876138) #### What Are G2 Users Discussing About Aha!? - [What is Aha! used for?](https://www.g2.com/discussions/what-is-aha-used-for) - [How do you create a roadmap in Aha?](https://www.g2.com/discussions/how-do-you-create-a-roadmap-in-aha) - [What is AHA roadmap software?](https://www.g2.com/discussions/what-is-aha-roadmap-software) - 1 comment - [What does AHA software do?](https://www.g2.com/discussions/what-does-aha-software-do) - 1 comment - [What is a feature in Aha?](https://www.g2.com/discussions/what-is-a-feature-in-aha) - 2 comments ### [Outgrow](https://www.g2.com/products/outgrow/reviews) Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes. **Average Rating:** 4.7/5.0 **Total Reviews:** 318 #### How Do G2 Users Rate Outgrow? - **Ease of Use:** 9.3/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 9.7/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.0/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 9.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Outgrow? - **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow) - **Company Website:** www.outgrow.co - **Year Founded:** 2012 - **HQ Location:** New York, NY - **Twitter:** @OutgrowCo 3,719 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39705d254382fce2f3181a8faf12b278e8dc8faab6bf2df8f31b5f195e42ec27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7966190%2F&secure%5Burl_type%5D=linkedin_company_website) 56 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 79% Small, 17% Medium #### What Do G2 Reviewers Say About Outgrow? _AI-generated summary from verified user reviews_ ##### Pros - Users find Outgrow's **ease of use** remarkable, enabling quick creation of tools without technical hurdles. - Users praise Outgrow for its **responsive customer support** , noting quick replies and effective solutions for their queries. - Users appreciate the **user-friendly builder and robust analytics** of Outgrow, enabling easy creation of engaging content. - Users value the **ease of use** of Outgrow, finding it simple to create effective interactive content effortlessly. - Users find the **easy setup** of Outgrow highly beneficial for quickly deploying engaging tools without extensive support. ##### Cons - Users experience a challenging **learning curve** , finding the platform difficult to navigate due to its complexity. - Users find Outgrow's **limited features** frustrating, particularly regarding customization and email segmentation in the basic plan. - Users find **missing features** in the basic plan limiting, particularly regarding email segmentation and design options. - Users find Outgrow's plans **expensive** , particularly for advanced analytics and custom branding features, which require additional payments. - Users feel limited by **customization options** , often struggling to style pages without incurring additional costs. #### What Are Recent G2 Reviews of Outgrow? **["Powerful calculator tool with great support"](https://www.g2.com/survey_responses/outgrow-review-12921380)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380) **["Great Tool for Building Engaging Forms!"](https://www.g2.com/survey_responses/outgrow-review-13035202)** **Rating:** 5.0/5.0 stars _— 재연 ._ [Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202) ### [Sogolytics](https://www.g2.com/products/sogolytics/reviews) Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey software. This comprehensive solution caters to businesses of all sizes, providing tools that streamline the process of gathering feedback and analyzing data to drive informed decision-making. The platform is particularly beneficial for organizations looking to understand their customers and employees better. With SogoCX, businesses can focus on improving customer interactions and satisfaction, while SogoEX helps foster a more engaged and motivated workforce. Sogolytics stands out in the experience management category by offering a versatile suite of features that adapt to various use cases, from customer satisfaction surveys to employee engagement assessments. This adaptability makes it suitable for diverse industries, including retail, healthcare, education, and more. Key features of Sogolytics include seamless automation of data collection and analysis, which significantly reduces the time and effort required to gather insights. The user-friendly interface allows users to navigate the platform effortlessly, making it accessible even for those with limited technical expertise. Additionally, the powerful reporting engine transforms raw data into visually appealing and easily interpretable reports, enabling organizations to quickly identify trends and areas for improvement. Another notable aspect of Sogolytics is its integration capabilities with popular CRM systems and other business tools, ensuring that organizations can leverage their existing technology stack effectively. The platform prioritizes data security, adhering to the highest industry standards to protect sensitive information. Automated feedback collection through APIs further enhances the user experience, allowing organizations to gather real-time insights without manual intervention. Sogolytics also emphasizes customer support, offering 24/7 assistance via phone, email, and chat. This commitment to service ensures that users can resolve issues promptly and maximize the platform's potential. By providing a comprehensive and secure experience management solution, Sogolytics empowers organizations to make data-driven decisions that enhance both customer and employee experiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 87 #### How Do G2 Users Rate Sogolytics? - **Ease of Use:** 8.6/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 9.2/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.6/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 9.1/10 (Category avg: 8.9/10) #### Who Is the Company Behind Sogolytics? - **Seller:** [Sogolytics](https://www.g2.com/sellers/sogolytics) - **Company Website:** www.sogolytics.com - **Year Founded:** 2013 - **HQ Location:** Herndon, VA - **Twitter:** @Sogolytics 8,657 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0bd495a49d0aaaf0eaff7ba80a9e2b70ae06fdcc1ef34dd1f50cfb827f49088a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2315708%2F&secure%5Burl_type%5D=linkedin_company_website) 114 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Non-Profit Organization Management, Education Management - **Company Size:** 49% Small, 27% Medium #### What Do G2 Reviewers Say About Sogolytics? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **awesome customer support** from Sogolytics, helping even amateurs navigate the platform effectively. - Users highlight the **ease of use** of Sogolytics, making survey creation simple and intuitive for everyone. - Users value Sogolytics for its **ease of use and powerful measuring tools** , making feedback collection simple and effective. - Users commend Sogolytics for its **powerful feedback management tools** , making participant feedback easy and meaningful. - Users highlight the **helpful support** from Sogolytics, making it ideal for amateurs navigating the platform. ##### Cons - Users find the **complex usability** of Sogolytics frustrating, particularly regarding report saving and survey adjustments. - Users find the **inadequate filtering** of Sogolytics frustrating, complicating the process of saving reports and filters efficiently. - Users find the software **not super intuitive** , though staff assistance helps improve the overall experience. - Users find **survey issues** frustrating, particularly with saving functionality and managing prior reports or filters. #### What Are Recent G2 Reviews of Sogolytics? **["Effortless Survey Creation with Templates, AI Prompts, and Multilingual Forms"](https://www.g2.com/survey_responses/sogolytics-review-12969235)** **Rating:** 4.5/5.0 stars _— Konjengbam M._ [Read full review](https://www.g2.com/survey_responses/sogolytics-review-12969235) **["Easy Survey Creation with Reports That Are Actually Useful"](https://www.g2.com/survey_responses/sogolytics-review-13080156)** **Rating:** 4.5/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/sogolytics-review-13080156) #### What Are G2 Users Discussing About Sogolytics? - [Is SoGo survey free?](https://www.g2.com/discussions/is-sogo-survey-free) - 1 comment - [Who owns SoGoSurvey?](https://www.g2.com/discussions/who-owns-sogosurvey) - [What is the features of Zoho survey?](https://www.g2.com/discussions/what-is-the-features-of-zoho-survey) - [What are the features of Survey Monkey?](https://www.g2.com/discussions/what-are-the-features-of-survey-monkey) ### [Usersnap](https://www.g2.com/products/usersnap/reviews) Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Companies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations. Usersnap is a platform to capture, organize, respond, and scale user feedback for agile product testing and instant feature validation. Here are the most popular use cases: ❇️ Website customer feedback ❇️ Quality assurance of design and development ❇️ Managing UAT (user acceptance testing) or beta testing ❇️ Gathering feature requests ❇️ In-product user research How do you know you need a user feedback solution? Ask yourself these 3 questions: 💭 Why are you skipping user testing and stakeholder feedback rounds? Clear bug reports with screen captures, annotations, voice feedback, and automated metadata by Usersnap can free up back-and-forth troubleshooting time and make feedback loops 30% more efficient. 💭 Why are you only taking second-hand feature requests from Sales and CS? Bring first-hand user feedback into daily workflows with 50+ robust integrations, such as Jira, Zendesk, Slack, Asana. Empower your teams to see problems from the user's eyes to solve the right issues. 💭 Why is the user adoption rate low? How do you explain why? Reveal the why of user behaviors with targeted and segmented interactive micro surveys that boost response rates up to 50%. 🚀✨ Try Usersnap for free. Collect 20 feedback items on your trial account for free, no credit card commitment. **Average Rating:** 4.5/5.0 **Total Reviews:** 90 #### How Do G2 Users Rate Usersnap? - **Ease of Use:** 9.6/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 9.1/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.7/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 9.4/10 (Category avg: 8.9/10) #### Who Is the Company Behind Usersnap? - **Seller:** [Usersnap](https://www.g2.com/sellers/usersnap) - **Company Website:** usersnap.com - **Year Founded:** 2013 - **HQ Location:** Perg, Austria - **Twitter:** @usersnap 2,811 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01d6c94a9dffb7b1f6a69aba7872a129ef3e42e2e8765ebacbf82bec0d13f4e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3114893%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 66% Small, 30% Medium #### What Do G2 Reviewers Say About Usersnap? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **user-friendly integrations** with tools like Jira, enabling quick feedback and streamlined workflows. - Users find Usersnap **easy to use** , enabling quick feedback sharing and seamless integration with project management tools. - Users appreciate the **easy integrations** of Usersnap, enhancing feedback management through seamless connections with popular tools. - Users appreciate the **automation features** of Usersnap, simplifying feedback collection and improving integration with existing tools. - Users appreciate the **seamless integration and effortless feedback capture** provided by Usersnap, enhancing their workflow efficiency. ##### Cons - Users find Usersnap **expensive** , particularly the basic tiers which lack advanced features suitable for small companies. - Users feel frustrated by the **lack of advanced features** in basic tiers, hindering their overall experience with Usersnap. - Users find the **cluttered interface** of Usersnap's dashboard discouraging and hard to navigate effectively. - Users face **custom fields issues** due to delays in category options, hindering ticket submissions for new clients. - Users express frustration with the **unorganized dashboard** , which negatively impacts their overall experience with Usersnap. #### What Are Recent G2 Reviews of Usersnap? **["Excellent Context Capture for Faster Customer Support Fixes"](https://www.g2.com/survey_responses/usersnap-review-13078234)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/usersnap-review-13078234) **["Usersnap review"](https://www.g2.com/survey_responses/usersnap-review-12082406)** **Rating:** 5.0/5.0 stars _— Sourabh C._ [Read full review](https://www.g2.com/survey_responses/usersnap-review-12082406) #### What Are G2 Users Discussing About Usersnap? - [What is Usersnap used for?](https://www.g2.com/discussions/what-is-usersnap-used-for) - 1 comment ### [LiveAgent](https://www.g2.com/products/liveagent/reviews) LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized interactions that leave a lasting impression. With the fastest chat widget available and a reputation as the #1 rated live chat software for SMBs in 2025, LiveAgent is trusted by industry leaders such as BMW, Yamaha, Huawei, and Oxford University. These companies use LiveAgent to provide top-tier customer service that stands out in a competitive marketplace. Key Features of LiveAgent LiveAgent combines an omnichannel universal inbox, real-time live chat, a built-in call center, and a robust customer service portal to streamline communication. Personalization is at the heart of the software, allowing businesses to enhance interactions through features such as customer segmentation, automation, a built-in CRM, and powerful analytics. Additionally, LiveAgent offers an intuitive customer knowledge base to further improve service efficiency. With access to over 175+ features and 200+ integrations, LiveAgent adapts to your unique business needs and scales as your company grows. Try LiveAgent for Free Start your journey with LiveAgent today with a 1-month free trial—no credit card required. Discover how this advanced tool can transform your customer support operations. 200+ Features Included: • POP3 accounts • Email piping • Forwarding • Departments • Priorities • Statuses • Tags • Rules • Ticket Routing • Canned/Predefined messages • Email templates • Voice integration • Real-time website monitoring and statistics • Chats • Facebook/Twitter/Instagram/Slack integration • Knowledge base • Live Suggestions as you type • Feedback and Contact forms • Agent rating and gamification • Multilingual support • Ticket filters • File sharing and attachments • Chat button templates and much more Exclusive for Startups LiveAgent’s Startup Program offers startups free access to the platform for the first 6 months. After this period, startups can continue enjoying the benefits of LiveAgent at a discounted rate. This program provides a cost-effective way for emerging businesses to leverage world-class customer support tools during their growth phase. Experience the power of LiveAgent and join the ranks of industry-leading companies that prioritize exceptional customer service. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,481 #### How Do G2 Users Rate LiveAgent? - **Ease of Use:** 8.9/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 10.0/10 (Category avg: 9.0/10) - **Feedback Collection:** 10.0/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind LiveAgent? - **Seller:** [QualityUnit](https://www.g2.com/sellers/qualityunit) - **Year Founded:** 2004 - **HQ Location:** Bratislava - **Twitter:** @qualityunit 480 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c76e1f9a9db14e4a8c578cd573b822265685a6306e4f411e8d9f46c4f8bfb35b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3516632%2F&secure%5Burl_type%5D=linkedin_company_website) 61 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 68% Small, 29% Medium #### What Do G2 Reviewers Say About LiveAgent? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of LiveAgent, enjoying its intuitive interface and quick support responses. - Users appreciate the **ease of use and feature-rich capabilities** of LiveAgent, enhancing customer communication and support efficiency. - Users appreciate the **centralized customer communications** of LiveAgent, enhancing engagements and boosting customer experience significantly. - Users appreciate the **ease of use** of LiveAgent, benefiting from its efficient ticketing system and centralized communications. - Users value the **efficiency** of LiveAgent, praising its streamlined ticketing and centralized communication for improved productivity. ##### Cons - Users find the **learning curve steep** , requiring significant training to utilize LiveAgent effectively and efficiently. - Users express frustration with **missing features** in LiveAgent, affecting mobile usability and communication flexibility. - Users find the **user experience not intuitive** , leading to frustration with navigation and feature access. - Users find that the **steep learning curve** of LiveAgent requires significant training for effective usage over time. - Users face **integration issues** with LiveAgent, especially with telephony and automation within Magento and WhatsApp. #### What Are Recent G2 Reviews of LiveAgent? **["It supports simplified customer access to assistance services across all channels."](https://www.g2.com/survey_responses/liveagent-review-12558141)** **Rating:** 5.0/5.0 stars _— Edjelie M._ [Read full review](https://www.g2.com/survey_responses/liveagent-review-12558141) **["A highly reliable service, saving you money while delivering superior customer support."](https://www.g2.com/survey_responses/liveagent-review-12346553)** **Rating:** 5.0/5.0 stars _— Jessica R._ [Read full review](https://www.g2.com/survey_responses/liveagent-review-12346553) #### What Are G2 Users Discussing About LiveAgent? - [I'm stuck on setting up automated ticketing in LiveAgent. How can I streamline customer support requests?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-ticketing-in-liveagent-how-can-i-streamline-customer-support-requests) - [What is LiveAgent used for?](https://www.g2.com/discussions/what-is-liveagent-used-for) - 1 comment ### [Chisel](https://www.g2.com/products/chisel-labs-chisel/reviews) Chisel is an AI-powered, enterprise-grade PM Agent with a built-in Feedback + Roadmap system of record. It helps product managers reduce busywork and drive outcomes that matter, such as amplifying revenue and increasing customer adoption. Chisel automates core PM tasks like creating documents (PRDs, release notes, status reports), conducting research and competitive analysis, and capturing ideas from unstructured data, all via a smart conversational interface. With SOC 2 compliance and integrations with tools like Jira, Azure DevOps, Salesforce, and Zendesk, Chisel frees up PMs to focus on strategic work while scaling effortlessly. Check out our website to get a demo, and see how Chisel can help your modern product team. 👉 https://chisellabs.com/?utm\_source=g2 **Average Rating:** 4.7/5.0 **Total Reviews:** 88 #### How Do G2 Users Rate Chisel? - **Ease of Use:** 9.5/10 (Category avg: 9.1/10) - **Brand Design Consistency:** 9.5/10 (Category avg: 9.0/10) - **Feedback Collection:** 9.9/10 (Category avg: 9.2/10) - **Feedback Aggregation:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Chisel? - **Seller:** [Chisel Labs](https://www.g2.com/sellers/chisel-labs) - **Year Founded:** 2021 - **HQ Location:** San Francisco, US - **Twitter:** @chisellabs 51 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55cdabb15925ed9c060ef387aa1689dc304cc9461f85d614e70f6f7dc1250be1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchisellabs%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Medium, 45% Small #### What Do G2 Reviewers Say About Chisel? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **integrated AI capabilities** of Chisel, enhancing idea management and saving valuable time effectively. - Users value the **automation features** of Chisel, which significantly enhance efficiency and streamline project management tasks. - Users value the **intuitive AI-driven project management tools** in Chisel, enhancing efficiency and organization effortlessly. ##### Cons - Users experience **slow loading times** with Chisel, causing delays in accessing important tickets and data insights. - Users experience **slow performance** when accessing data, which hinders efficiency and insights into customer tickets. - Users feel a need for **improved ticket management** as delays and insights hinder their workflow and understanding of customers. - Users experience **glitch issues** that can hinder workflow, but support is responsive in addressing these problems. - Users experience **glitches with data bulking** , which can disrupt workflow despite a supportive team addressing issues promptly. #### What Are Recent G2 Reviews of Chisel? **["Made the workflow smooth with Chisel AI tools"](https://www.g2.com/survey_responses/chisel-review-10969548)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/chisel-review-10969548) **["Exceptional tool for Customization"](https://www.g2.com/survey_responses/chisel-review-10986780)** **Rating:** 5.0/5.0 stars _— Akshat Y._ [Read full review](https://www.g2.com/survey_responses/chisel-review-10986780) #### What Are G2 Users Discussing About Chisel? - [What is Chisel used for?](https://www.g2.com/discussions/what-is-chisel-used-for) - 1 comment - ‹ Prev‹ Prev - 1 - [2](/categories/enterprise-feedback-management/free?category_id=enterprise-feedback-management&order=g2_score&page=2#product-list) - [3](/categories/enterprise-feedback-management/free?category_id=enterprise-feedback-management&order=g2_score&page=3#product-list) - [4](/categories/enterprise-feedback-management/free?category_id=enterprise-feedback-management&order=g2_score&page=4#product-list) - [5](/categories/enterprise-feedback-management/free?category_id=enterprise-feedback-management&order=g2_score&page=5#product-list) - [6](/categories/enterprise-feedback-management/free?category_id=enterprise-feedback-management&order=g2_score&page=6#product-list) - [Next ›Next ›](/categories/enterprise-feedback-management/free?category_id=enterprise-feedback-management&order=g2_score&page=2#product-list) Spotlight Categories [Session Replay Software](https://www.g2.com/categories/session-replay) [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) [Field Service Management Software](https://www.g2.com/categories/field-service-management) [CPQ Software](https://www.g2.com/categories/cpq) Similar Categories - [Help Desk](/categories/help-desk) - [Live Chat](/categories/live-chat) - [Customer Self-Service](/categories/customer-self-service) - [Social Customer Service](/categories/social-customer-service) - [Appointment Reminder](/categories/appointment-reminder) - [Call & Contact Center](/categories/call-contact-center) - [Client Onboarding](/categories/client-onboarding) - [Co-Browsing](/categories/co-browsing) - [Complaint Management](/categories/complaint-management) - [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services) - [Contact Center Payments](/categories/contact-center-payments) - [Conversational Support](/categories/conversational-support) - [Customer Communications Management](/categories/customer-communications-management) - [Customer Education](/categories/customer-education) - [Customer Service Automation](/categories/customer-service-automation) [Browse Enterprise Feedback Management Themes](/categories/enterprise-feedback-management/themes)