The Top 20 Easiest To Use Enterprise Content Management (ECM) Systems

See the top Enterprise Content Management (ECM) Systems products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

M-Files

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.4

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

37%

Mid Market

45%

Enterprise

18%

Box

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.3

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

29%

Mid Market

31%

Enterprise

40%

Laserfiche

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.6

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

15%

Mid Market

59%

Enterprise

26%

AmpleLogic EDMS

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.3

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

Mid Market

79%

Enterprise

17%

Iris

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.7

Ease of Use

Average: 8.9

10.0

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

35%

Mid Market

48%

Enterprise

17%

MHC Software

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.9

7.9

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

14%

Mid Market

25%

Enterprise

61%

Pickit

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.8

Ease of Use

Average: 8.9

9.7

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

45%

Mid Market

43%

Enterprise

12%

Hyland OnBase

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.0

Ease of Use

Average: 8.9

8.0

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

Mid Market

43%

Enterprise

51%

Jahia DXP

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.0

Ease of Use

Average: 8.9

8.0

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

25%

Mid Market

34%

Enterprise

40%

#10

MasterControl Quality Management System

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.9

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

Mid Market

65%

Enterprise

26%

#11

Cloudflare Application Security and Performance

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.4

Ease of Use

Average: 8.9

9.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

63%

Mid Market

26%

Enterprise

12%

#12

Docusign CLM

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.4

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

26%

Mid Market

46%

Enterprise

28%

#13

Storyblok

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.2

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

58%

Mid Market

31%

Enterprise

11%

#14

Sanity

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.3

Ease of Use

Average: 8.9

8.3

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

73%

Mid Market

18%

Enterprise

#15

Contentstack

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.5

Ease of Use

Average: 8.9

8.2

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

17%

Mid Market

43%

Enterprise

41%

#16

Dropbox Dash

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.3

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.1

8.3

Customer Segment Breakdown

Small Business

83%

Mid Market

13%

Enterprise

#17

R2 Docuo

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.4

Ease of Use

Average: 8.9

9.5

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

62%

Mid Market

17%

Enterprise

21%

#18

Progress ShareFile

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.8

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

40%

Mid Market

34%

Enterprise

27%

#19

Ametras USA

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.9

9.2

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Mid Market

58%

Enterprise

42%

#20

iManage Work

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.9

8.3

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

21%

Mid Market

47%

Enterprise

32%